Thermal & Optical Bi-spectrum Network
Camera
User Manual
Thermal & Optical Bi-spectrum Network Camera User Manual
i
Legal Information
© 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website
(https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND
"WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Danger
Indicates a hazardous situation which, if not avoided, will or could
result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss.
Laws and Regulations
● In the use of the product, you must be in strict compliance with the electrical safety regulations
of the nation and region.
Transportation
● Keep the device in original or similar packaging while transporting it.
● Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need
to return the device to the factory with the original wrapper. Transportation without the
original wrapper may result in damage on the device and the company shall not take any
responsibilities.
● DO NOT drop the product or subject it to physical shock. Keep the device away from magnetic
interference.
Power Supply
● Please purchase the charger by yourself. Input voltage should meet the Limited Power Source
(12 VDC, 24 VAC, or PoE(802.3af)) according to the IEC62368 standard. Please refer to technical
specifications for detailed information.
● Make sure the plug is properly connected to the power socket.
● The socket-outlet shall be installed near the equipment and shall be easily accessible.
● DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards
caused by overload.
● DO NOT touch the bare metal contacts of the inlets after the circuit breaker is turned off.
Electricity still exists.
● + identifies the positive terminal(s) of equipment which is used with, or generates direct
current. - identifies the negative terminal(s) of equipment which is used with, or generates
direct current.
Battery
● Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions. Il y a risque d'explosion si la batterie est remplacée par une
batterie de type incorrect. Mettre au rebut les batteries usagées conformément aux
instructions.
● The built-in battery cannot be dismantled. Please contact the manufacture for repair if
necessary.
● For long-term storage of the battery, make sure it is fully charged every half year to ensure the
battery quality. Otherwise, damage may occur.
● This equipment is not suitable for use in locations where children are likely to be present.
● Improper replacement of the battery with an incorrect type may defeat a safeguard (for
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example, in the case of some lithium battery types).
● DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery,
which may result in an explosion.
● DO NOT leave the battery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of flammable liquid or gas.
● DO NOT subject the battery to extremely low air pressure, which may result in an explosion or
the leakage of flammable liquid or gas.
Installation
● Never place the equipment in an unstable location. The equipment may fall, causing serious
personal injury or death.
● This equipment is for use only with corresponding brackets. Use with other (carts, stands, or
carriers) may result in instability causing injury.
System Security
● You acknowledge that the nature of Internet provides for inherent security risks, and our
company shall not take any responsibilities for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, however, our company will provide timely
technical support if required.
● Please enforce the protection for the personal information and the data security as the device
may be confronted with the network security problems when it is connected to the Internet.
Please contact us when the device might exist network security risks.
● Please understand that you have the responsibility to configure all the passwords and other
security settings about the device, and keep your user name and password.
Maintenance
● If the product does not work properly, please contact your dealer or the nearest service center.
We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
● A few device components (e.g., electrolytic capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
● Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
● If the equipment is used in a manner not specified by the manufacturer, the protection
provided by the device may be impaired.
● To reduce the risk of fire, replace only with the same type and rating of fuse.
● The serial port of the equipment is used for debugging only.
Using Environment
● Make sure the running environment meets the requirement of the device. The operating
temperature shall be -40°C to 65°C (-40°F to 149°F), and the operating humidity shall be 95% or
less, no condensing.
● DO NOT expose the device to high electromagnetic radiation or dusty environments.
● DO NOT aim the lens at the sun or any other bright light.
● The equipment shall not be exposed to dripping or splashing and that no objects filled with
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liquids, such as vases, shall be placed on the equipment.
● No naked flame sources, such as lighted candles, should be placed on the equipment.
● Provide a surge suppressor at the inlet opening of the equipment under special conditions such
as the mountain top, iron tower, and forest.
● Burned fingers when handling the parts with symbol . Wait one-half hour after switching off
before handling the parts.
Emergency
● If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the
power cable, and contact the service center.
COMPLIANCE NOTICE: The thermal series products might be subject to export controls in various
countries or regions, including without limitation, the United States, European Union, United
Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your
professional legal or compliance expert or local government authorities for any necessary export
license requirements if you intend to transfer, export, re-export the thermal series products
between different countries.
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Contents
Chapter 1 Overview ........................................................................................................................ 1
1.1 Brief Description ............................................................................................................... 1
1.2 Function ............................................................................................................................ 1
Chapter 2 Device Activation and Accessing .................................................................................... 2
2.1 Activate the Device via SADP ............................................................................................ 2
2.2 Activate the Device via Browser ....................................................................................... 2
2.3 Login ................................................................................................................................. 3
2.3.1 Plug-in Installation ................................................................................................. 3
2.3.2 Illegal Login Lock .................................................................................................... 4
Chapter 3 Temperature Measurement ........................................................................................... 5
3.1 Notice ............................................................................................................................... 5
3.2 Thermography Configuration Flow Chart.......................................................................... 6
3.3 Automatic Thermography ................................................................................................. 7
3.3.1 Set Thermography Parameters .............................................................................. 7
3.3.2 Set Normal Mode ................................................................................................... 9
3.3.3 Set Expert Mode ................................................................................................... 10
3.3.4 Set Thermography Rule ........................................................................................ 11
3.3.5 Point Thermography ............................................................................................ 12
3.3.6 Line Thermography .............................................................................................. 12
3.3.7 Area Thermography ............................................................................................. 12
3.3.8 Set Shielded Region .............................................................................................. 13
3.4 Manual Thermography ................................................................................................... 13
Chapter 4 Fire and Smoke Detection ............................................................................................ 14
4.1 Recommended Scene...................................................................................................... 14
4.2 Set Fire Detection Parameters ........................................................................................ 14
4.3 Set Smoke Detection Parameters ................................................................................... 15
Chapter 5 Open Platform ............................................................................................................. 18
5.1 Set Open Platform .......................................................................................................... 18
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Chapter 6 Behavior Analysis ......................................................................................................... 20
6.1 Flow Chart of Behavior Analysis ..................................................................................... 20
6.2 Set VCA Parameters ........................................................................................................ 21
6.3 Calibration ...................................................................................................................... 21
6.3.1 Calibrate Automatically ........................................................................................ 21
6.3.2 Calibrate Manually ............................................................................................... 22
6.3.3 Verify the Calibration Result ................................................................................ 23
6.4 Set Rules ......................................................................................................................... 23
6.5 Advanced Configuration ................................................................................................. 25
Chapter 7 Event and Alarm........................................................................................................... 27
7.1 Set Motion Detection ...................................................................................................... 27
7.1.1 Normal Mode ....................................................................................................... 27
7.1.2 Expert Mode ......................................................................................................... 28
7.2 Set Video Tampering Alarm ............................................................................................ 29
7.3 Set Alarm Input ............................................................................................................... 30
7.4 Set Exception Alarm ........................................................................................................ 31
7.5 Detect Audio Exception .................................................................................................. 31
7.6 Detect Scene Change ...................................................................................................... 32
Chapter 8 Arming Schedule and Alarm Linkage ............................................................................ 33
8.1 Set Arming Schedule ....................................................................................................... 33
8.2 Linkage Method Settings ................................................................................................ 33
8.2.1 Trigger Alarm Output ........................................................................................... 33
8.2.2 FTP/NAS/Memory Card Uploading ...................................................................... 34
8.2.3 Send Email ............................................................................................................ 35
8.2.4 Notify Surveillance Center.................................................................................... 36
8.2.5 Trigger Recording ................................................................................................. 36
8.2.6 Set Audible Alarm Output .................................................................................... 36
8.2.7 Set Flashing Alarm Light Output ........................................................................... 37
Chapter 9 Live View ...................................................................................................................... 38
9.1 Live View Parameters ..................................................................................................... 38
9.1.1 Window Division .................................................................................................. 38
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9.1.2 Live View Stream Type ......................................................................................... 38
9.1.3 Enable and Disable Live View ............................................................................... 38
9.1.4 Start Digital Zoom ................................................................................................ 38
9.1.5 View Previous/Next Page ..................................................................................... 39
9.1.6 Full Screen ............................................................................................................ 39
9.1.7 Light ..................................................................................................................... 39
9.1.8 Wiper ................................................................................................................... 39
9.1.9 Lens Initialization ................................................................................................. 39
9.1.10 Auxiliary Focus ................................................................................................... 39
9.1.11 Quick Set Live View ............................................................................................ 39
9.1.12 Lens Parameters Adjustment ............................................................................. 40
9.2 Set Transmission Parameters .......................................................................................... 40
Chapter 10 Video and Audio......................................................................................................... 42
10.1 Video Settings ............................................................................................................... 42
10.1.1 Stream Type ....................................................................................................... 42
10.1.2 Video Type ......................................................................................................... 42
10.1.3 Resolution .......................................................................................................... 42
10.1.4 Bitrate Type and Max. Bitrate ............................................................................ 43
10.1.5 Video Quality ..................................................................................................... 43
10.1.6 Frame Rate ......................................................................................................... 43
10.1.7 Video Encoding ................................................................................................... 43
10.1.8 Smoothing .......................................................................................................... 44
10.1.9 Display VCA Info ................................................................................................. 44
10.1.10 Audio Settings .................................................................................................. 45
10.1.11 Two-way Audio ................................................................................................ 45
10.1.12 Set ROI .............................................................................................................. 46
10.1.13 Metadata .......................................................................................................... 47
10.2 Display Settings ............................................................................................................. 47
10.2.1 Image Adjustment .............................................................................................. 47
10.2.2 Image Adjustment (Thermal Channel) ............................................................... 47
10.2.3 Exposure Settings ............................................................................................... 48
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10.2.4 Day/Night Switch ............................................................................................... 48
10.2.5 Set Supplement Light ......................................................................................... 48
10.2.6 BLC ..................................................................................................................... 49
10.2.7 WDR ................................................................................................................... 49
10.2.8 White Balance .................................................................................................... 49
10.2.9 DNR .................................................................................................................... 49
10.2.10 Defog ................................................................................................................ 50
10.2.11 Gray Scale ......................................................................................................... 50
10.2.12 Set Palette ........................................................................................................ 50
10.2.13 Set Target Color ................................................................................................ 51
10.2.14 DDE ................................................................................................................... 51
10.2.15 Brightness Sudden Change ............................................................................... 51
10.2.16 Enhance Regional Image .................................................................................. 51
10.2.17 Mirror ............................................................................................................... 52
10.2.18 Video Standard ................................................................................................. 52
10.2.19 Digital Zoom ..................................................................................................... 52
10.2.20 Scene Mode ...................................................................................................... 52
10.2.21 Local Output ..................................................................................................... 52
10.3 OSD ............................................................................................................................... 53
10.4 VCA Rule Display Settings ............................................................................................. 53
10.5 Set Privacy Mask ........................................................................................................... 53
10.6 Overlay Picture ............................................................................................................. 54
10.7 Set Manual DPC (Defective Pixel Correction) ................................................................ 54
10.8 Set Picture in Picture ..................................................................................................... 55
Chapter 11 Video Recording and Picture Capture ........................................................................ 56
11.1 Storage Settings ............................................................................................................ 56
11.1.1 Set Memory Card ............................................................................................... 56
11.1.2 Set NAS ............................................................................................................... 56
11.1.3 Set FTP ................................................................................................................ 57
11.1.4 Set Cloud Storage ............................................................................................... 58
11.2 Video Recording ............................................................................................................ 58
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11.2.1 Record Automatically ......................................................................................... 59
11.2.2 Record Manually ................................................................................................ 60
11.2.3 Playback and Download Video ........................................................................... 60
11.3 Capture Configuration .................................................................................................. 61
11.3.1 Capture Automatically ....................................................................................... 61
11.3.2 Capture Manually ............................................................................................... 62
11.3.3 View and Download Picture ............................................................................... 62
Chapter 12 Network Settings ....................................................................................................... 63
12.1 TCP/IP ........................................................................................................................... 63
12.1.1 Multicast Discovery ............................................................................................ 64
12.2 Port ............................................................................................................................... 64
12.3 Port Mapping ................................................................................................................ 65
12.3.1 Set Auto Port Mapping ....................................................................................... 65
12.3.2 Set Manual Port Mapping .................................................................................. 66
12.4 Multicast ....................................................................................................................... 66
12.5 SNMP ............................................................................................................................ 66
12.6 Access to Device via Domain Name .............................................................................. 67
12.7 Access to Device via PPPoE Dial Up Connection............................................................ 67
12.8 Enable Hik-Connect Service on Camera ........................................................................ 68
12.8.1 Enable Hik-Connect Service via Web Browser .................................................... 68
12.8.2 Enable Hik-Connect Service via SADP Software ................................................. 69
12.8.3 Access Camera via Hik-Connect .......................................................................... 69
12.9 Set ISUP ......................................................................................................................... 70
12.10 Set Open Network Video Interface ............................................................................. 70
12.11 Set Alarm Host ............................................................................................................ 71
12.12 Set Alarm Server ......................................................................................................... 71
12.13 Set Network Service .................................................................................................... 72
12.14 Set SRTP ...................................................................................................................... 72
Chapter 13 System and Security ................................................................................................... 73
13.1 View Device Information .............................................................................................. 73
13.2 Search and Manage Log ................................................................................................ 73
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13.3 Import and Export Configuration File............................................................................ 73
13.4 Export Diagnose Information ........................................................................................ 74
13.5 Reboot .......................................................................................................................... 74
13.6 Restore and Default ...................................................................................................... 74
13.7 Upgrade ........................................................................................................................ 74
13.8 View Open Source Software License ............................................................................. 75
13.9 Time and Date ............................................................................................................... 75
13.9.1 Synchronize Time Manually ............................................................................... 75
13.9.2 Set NTP Server .................................................................................................... 75
13.9.3 Set DST ............................................................................................................... 76
13.10 Set RS-232 ................................................................................................................... 76
13.11 Set RS-485 ................................................................................................................... 76
13.12 Set Same Unit.............................................................................................................. 77
13.13 Security ....................................................................................................................... 77
13.13.1 Authentication ................................................................................................. 77
13.13.2 Security Audit Log ............................................................................................ 78
13.13.3 Set IP Address Filter ......................................................................................... 78
13.13.4 Certificate Management .................................................................................. 79
13.13.5 Control Timeout Settings.................................................................................. 81
13.13.6 Set SSH ............................................................................................................. 81
13.13.7 Set HTTPS ......................................................................................................... 81
13.13.8 Set QoS ............................................................................................................. 81
13.13.9 Set IEEE 802.1X ................................................................................................. 82
13.14 User and Account ........................................................................................................ 82
13.14.1 Set User Account and Permission ..................................................................... 82
Chapter 14 Appendix .................................................................................................................... 84
14.1 Common Material Emissivity Reference ....................................................................... 84
14.2 Device Command .......................................................................................................... 84
14.3 Device Communication Matrix...................................................................................... 85
14.4 FAQ ............................................................................................................................... 85
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Chapter 1 Overview
1.1 Brief Description
Thermal & Optical Bi-spectrum network camera equipped with built-in GPU which supports
intelligent behavior analysis algorithm, can realize high-precision VCA detection and real-time
alarm. It is applied to perimeter defense and fire-prevention purposes in critical infrastructures
such as community, villa, construction site, factory, 4S stores, and so on. The pre-alarm system
helps you discover unexpected events immediately and protects your property.
1.2 Function
This section introduces main functions of the device.
Note
Not all models support the configurations below. Take the actual product for reference.
Fire Detection
Device can detect the dynamic fire source in the scene and output pre-alarm and alarm to protect
the property.
Temperature Measurement
Device can measure the actual temperature of the spot being monitored. The device alarms when
temperature exceeds the temperature threshold value.
VCA
Device can do behavior analysis. Multiple rules can be configured for different requirements.
Open Platform
Device supports the installation of application for the third-party to develop and run its function
and service.
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Chapter 2 Device Activation and Accessing
To protect the security and privacy of the user account and data, you should set a login password
to activate the device when access the device via network.
Note
Refer to the user manual of the software client for the detailed information about the client
software activation.
2.1 Activate the Device via SADP
Search and activate the online devices via SADP software.
Before You Start
Access www.hikvision.com to get SADP software to install.
Steps
1. Connect the device to network using the network cable.
2. Run SADP software to search the online devices.
3. Check Device Status from the device list, and select Inactive device.
4. Create and input the new password in the password field, and confirm the password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including upper case letters, lower case letters, numbers, and special characters)
in order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
5. Click OK.
Device Status changes into Active.
6. Optional: Change the network parameters of the device in Modify Network Parameters.
2.2 Activate the Device via Browser
You can access and activate the device via the browser.
Steps
1. Connect the device to the PC using the network cables.
2. Change the IP address of the PC and device to the same segment.
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Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from
192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of
the PC to 192.168.1.100.
3. Input 192.168.1.64 in the browser.
4. Set device activation password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
5. Click OK.
6. Input the activation password to log in to the device.
7. Optional: Go to Configuration → Network → Basic → TCP/IP to change the IP address of the
device to the same segment of your network.
2.3 Login
Log in to the device via Web browser.
2.3.1 Plug-in Installation
Certain operation systems and web browser may restrict the display and operation of the device
function. You should install plug-in or complete certain settings to ensure normal display and
operation. For detailed restricted function, refer to the actual device.
Operating System
Web Browser
Operation
Windows
Internet Explorer 10+
Follow pop-up prompts to
complete plug-in installation.
Google Chrome 57+
Mozilla Firefox 52+
Click to
download and install plug-in.
Go to Configuration →
Network → Advanced
Settings → Network Service
to enable WebSocket or
WebSockets for normal view if
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Operating System
Web Browser
Operation
plug-in installation is not
required. Display and
operation of certain functions
are restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.
Mac OS 10.13+
Mac Safari 12+
Plug-in installation is not
required.
Go to Configuration →
Network → Advanced
Settings → Network Service
to enable WebSocket or
WebSockets for normal view.
Display and operation of
certain functions are
restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.
Note
The device only supports Windows and Mac OS system and does not support Linux system.
2.3.2 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login
Lock. Illegal Login Attempts and Locking Duration are configurable.
Illegal Login Attempts
When your login attempts with the wrong password reach the set times, the device is locked.
Locking Duration
The device releases the lock after the setting duration.
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Chapter 3 Temperature Measurement
When you enable this function, the device measures the actual temperature of the scene. It
alarms when temperature exceeds the temperature threshold value.
3.1 Notice
This part introduces the notices of configuring temperature measurement function.
● The target surface should be as vertical to the optical axis as possible. It is recommended that
the angle of oblique image plane should be less than 45°.
● The target image pixels should be more than 5 × 5.
● If multiple presets will be taken for temperature measurement, it is recommended to set the
patrol time above 20 s.
● Please select line thermography or area thermography for a certain area temperature
measurement. The point thermography is not recommended in case of deviation occurred
during device movement to affect the accuracy of temperature measurement.
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3.2 Thermography Configuration Flow Chart
This part introduces the process of configuring temperature measurement.
Figure 3-1 Thermography Configuration Flow Chart
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Note
Please refer to the Quick Start Guide for detailed information of Installation part in the flow chart.
3.3 Automatic Thermography
Configure the temperature measurement parameters and temperature measurement rules. The
device can measure the actual temperature and output alarms when temperature exceeds the
alarm threshold value.
3.3.1 Set Thermography Parameters
Configure the parameters of temperature measurement.
Steps
1. Go to Configuration → Local, enable Display Temperature Info.
Display Temperature Info.
Select Yes to display temperature information on live view.
Enable Rules to display the rules information on live view.
2. Click Save.
3. Go to Configuration → Temperature Measurement → Basic Settings to configure parameters.
Enable Temperature Measurement
Check to enable temperature measurement function.
Enable Color-Temperature
Check to display Temperature-Color Ruler in live view.
Display Temperature Info. on Stream
Check to display temperature information on the stream.
Display Temperature in Optical Channel
Check to display thermal channel temperature information in the optical channel.
Display Max./Min./Average Temperature
Check to display maximum/minimum/average temperature information on live view when
the temperature measurement rule is line or area.
Rule Name
Display the rule name rather than the rule ID on the live view. You can set the name in expert
temperature measurement mode for the rule.
Position of Thermometry Info
Select the position of temperature information showed on the live view.
● Near Target: display the information beside the temperature measurement rule.
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● Top Left: display the information on the top left of screen.
Add Original Data on Capture
Check to add data on alarm triggered capture of thermal channel.
Picture Quality
Set picture quality as high, medium, or low.
Add Original Data on Stream
Check to add original data on thermal view.
Data Refresh Interval
It means the refresh interval of temperature information.
Unit
Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K).
Temperature Range
Select the temperature measurement range. The device can adjust the temperature range
automatically if you select Auto.
Atmospheric Temperature
Set the atmospheric temperature.
Atmospheric Humidity
Set the atmospheric humidity.
Atmospheric Transmissivity
Set the atmospheric transmissivity from 0 to 1.
Distance Mode
Select the distance mode for temperature measurement. Fixed Distance and Self-Adaption
are selectable. Fixed distance mode is suitable for fixed objects or objects move in a very
small area. Self-adaption mode is suitable for moving objects. In this mode, device
automatically adjusts parameters according to the distance to objects, so as to ensure
temperature measurement accuracy.
Version
View the version of current algorithm.
Calibration File Version
View the version of calibration file.
Alarm Interval
Set the alarm interval between two alarms.
Reflect Light Filter
Enable these functions if there is strong reflected light from sun, or it may cause false alarm.
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The filter sensitivity can be adjusted.
Check Display Filtering Status, and an OSD will be displayed when the function is enabled.
Click Restart to restart the algorithm library of reflect light filter.
Forklift Filter
Enable these functions if there is forklift in the scene, or it may cause false alarm. The filter
level can be adjusted.
Check Display Filtering Status, and an OSD will be displayed when the function is enabled.
Click Restart to restart algorithm library of forklift filter.
Note
The settings vary according to different camera models.
Reflect Light Filter & Forklift Filter are mutually exclusive with VCA functions.
The filtering status will be displayed on the lower right of the interface.
4. Click Save.
3.3.2 Set Normal Mode
This function is used to measure the temperature of the whole scene and alarm.
Steps
1. Go to Configuration → Temperature Measurement → Basic Settings, and check Enable
Temperature Measurement.
2. Refer to Set Thermography Parameters to set the parameters.
3. Go to Configuration → Temperature Measurement → Advanced Settings, and select Normal.
4. Configure the parameters of normal mode.
Emissivity
Set the emissivity of your target. The emissivity of each object is different.
Distance
The distance between the target and the device.
Pre-Alarm Threshold
When the temperature of target exceeds the pre-alarm threshold, and this status keeps more
than Filtering Time, it triggers pre-alarm.
Alarm Threshold
When the temperature of target exceeds the alarm threshold, and this status keeps more
than Filtering Time, it triggers alarm.
Pre-Alarm Output and Alarm Output
Check Pre-Alarm Output and Alarm Output to link the pre-alarm or alarm with the connected
alarm device.
Temperature Sudden Change Alarm
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When the temperature change exceeds the set sudden change alarm value within the set
cycle, the camera triggers an alarm.
Note
Temperature sudden change alarm is only supported by certain device models.
5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
6. Click Save.
The maximum and minimum temperature will be displayed on the live view.
Note
Go to Image → VCA Rules Display to adjust the font size and the temperature color of normal,
alarm and pre-alarm.
3.3.3 Set Expert Mode
Select the temperature measurement rules from Point, Line, or Area and configure parameters,
the device alarms if the alarm rules are met.
Steps
1. Go to Configuration → Temperature Measurement → Basic Settings, check Enable
Temperature Measurement.
2. Refer to Set Thermography Parameters to set the parameters.
3. Go to Configuration → Temperature Measurement → Advanced Settings, select Expert.
4. Select and enable the temperature measurement rules. Please refer to Set Thermography Rule
for setting the rule.
5. Optional: Click Area's Temperature Comparison to set the alarm rules and the temperature.
6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
7. Click Save.
The maximum temperature and thermography rules will be displayed on the live view.
Note
Go to Image → VCA Rules Display to adjust the font size and the temperature color of normal,
alarm and pre-alarm.
8. Optional: Call the preset and check if the rules are efficient.
9. Enable the scan function of device, such as linear scan to monitor the scene.
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3.3.4 Set Thermography Rule
Steps
1. Customize the rule name.
2. Select the rule type to Point, Line, or Area. Then draw a point, line, or area on the interface
where the position to be measured.
Point
Please refer to Point Thermographyfor detailed configuration.
Line
Please refer to Line Thermographyfor detailed configuration.
Area
Please refer to Area Thermographyfor detailed configuration.
3. Configure the temperature measurement parameters.
Emissivity
Set the emissivity of the target. The emissivity of the surface of a material is its effectiveness
in emitting energy as thermal radiation. Different objects have different emissivity. Refer to
Common Material Emissivity Reference to search for the target emissivity.
Distance
The distance between the target and the device.
Reflective Temperature
If there is any object with high emissivity in the scene, check and set the reflective
temperature to correct the temperature. The reflective temperature should be set the same
as the temperature of the high emissivity object.
4. Click and set the Alarm Rule.
Alarm Temperature and Pre-Alarm Temperature
Set the alarm temperature and pre-alarm temperature. E.g., select Alarm Rule as Above
(Average Temperature), set the Pre-Alarm Temperature to 50 °C, and set the Alarm
Temperature to 55 °C. The device pre-alarms when its average temperature is higher than
50 °C and alarms when its average temperature is higher than 55 °C.
Filtering Time
It refers to the duration time after the target temperature reaches or exceeds the pre-alarm
temperature/alarm temperature.
Tolerance Temperature
Set the tolerance temperature to prevent the constant temperature change to affect the
alarm. E.g., set tolerance temperature as 3°C, set alarm temperature as 55°C, and set pre-
alarm temperature as 50°C. The device sends pre-alarm when its temperature reaches 50°C
and it alarms when its temperature reaches 55°C and only when the device temperature is
lower than 52°C will the alarm be cancelled.
Pre-Alarm Output and Alarm Output
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When the temperature of target exceeds the pre-alarm or alarm threshold, it triggers the pre-
alarm or alarm output of the connected device.
Area's Temperature Comparison
Select two areas and set the comparison rule, and set the temperature difference threshold.
The device alarms when the temperature difference meets the setting value.
5. You can shield certain area from being detected. Refer to Set Shielded Region for detailed
settings.
6. Click Save.
Click Live View, and select thermal channel to view the temperature and rules information on
live view.
3.3.5 Point Thermography
Configure the temperature measurement rule and click any point in live view to monitor the
temperature.
Steps
1. Click in the live view and a cross cursor showed on the interface.
2. Drag the cross cursor to desired position.
Go to Live View interface to view the temperature and rule of the point in thermal channel.
3.3.6 Line Thermography
Configure the temperature measurement rule and monitor the maximum temperature of the line.
Steps
1. Click and drag the mouse to draw a line in the live view interface.
2. Click and move the line to adjust the position.
3. Click and drag the ends of the line to adjust the length.
Go to Live View interface to view the maximum temperature and rule of the line in thermal
channel.
3.3.7 Area Thermography
Configure the temperature measurement rule and monitor the maximum temperature of the
area.
Steps
1. Click and drag the mouse in the live view to draw the area and right click to finish drawing.
2. Click and move the area to adjust the position.
3. Drag the corners of the area to adjust the size and shape.
Go to Live View interface to view the maximum temperature and rule of the area in thermal
channel.
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3.3.8 Set Shielded Region
You can configure areas from being detected.
Steps
1. Check Enable Shield Area.
2. Click .
3. Drag the mouse in the live view to draw the area. You can drag the corners of the red rectangle
area to change its shape and size.
4. Right click the mouse to stop drawing.
5. Optional: Select one area and click to delete it.
6. Click Save.
3.4 Manual Thermography
After enable the manual thermography function of the device, you can click any position on the
live view to show the real temperature.
Steps
1. Go to Configuration → Local and select Display Temperature Info. as Yes.
2. Go to Configuration → Temperature Measurement → Basic Settings.
3. Check Enable Temperature Measurement.
4. Click Save.
5. Go to live view interface and select thermal channel, click . Click any position on the
interface to show the real temperature.
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Chapter 4 Fire and Smoke Detection
The device will trigger and upload alarm when detect the fire source or smoke.
Fire and smoke detection is applied to fire-prevention purposes in scenic region, forest, tunnel and
so on. You can configure the fire source detection parameters and smoke detection parameters.
When fire source or smoke is detected, the alarm actions will be triggered.
Note
Not all models support the smoke detection function, take the actual product for reference.
4.1 Recommended Scene
This part introduces the recommended scenes of fire source detection and helps you select the
appropriate scene.
Fire source detection can be applied to indoor and outdoor monitoring with a large detection
radius. To achieve the best monitoring effect, please set the installation place as requirements
below.
● The installation place should be the highest position within the detection area. The lens should
not be covered during movement to detect the maximum area.
● It is better to choose the installation place with convenient traffic, well-equipped power and
internet facilities. E.g. communication tower, watchtower, high-rise roof and so on.
4.2 Set Fire Detection Parameters
To avoid the potential fire damage, you should configure the fire detection function for certain
areas. The detail configuration steps show as below.
Before You Start
Go to Configuration → System → Maintenance → VCA Resource Type, select Temperature
Measurement + Behavior Analysis or Temperature Measurement + Fire Detection.
Steps
1. Go to Configuration → Local.
2. Check Locate Highest Temperature Point to display the position of highest temperature. Check
Frame Fire Point to frame the fire source on live view.
3. Go to Configuration → Event → Smart Event, select Dynamic Fire Source Detection.
4. Check Enable Dynamic Fire Source Detection.
5. Set the parameters of fire detection.
Fire Source Detection Mode
Smoking Mode
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Detect smoking behavior in the scene.
Dynamic Fire
Detect the fire source in the scene.
Sensitivity
The sensitivity of fire detection. The bigger the value is, more easily the fire source can be
detected, and the false rate is higher.
Alarm Interval
Set the alarm interval between two alarms.
Picture Quality
Set picture quality as high, medium, or low.
Note
When VCA Resource Type is selected as Temperature Measurement + Behavior Analysis, only
smoking detection is supported. When VCA Resource Type is selected as Temperature
Measurement + Fire Detection, two detection modes are both supported.
6. Check Display Fire Source Frame on Stream to display a red frame around the fire source on
stream when fire occurs.
7. Optional: you can shield certain areas from being detected in fire source detection.
1) Go to Configuration → Event → Smart Event → Fire Source Detection Shield.
2) Check Enable Fire Source Detection Shield.
3) Click Draw Area and drag the mouse in the live view to draw the area. Release the mouse to
finish drawing.
4) You can drag the corners of the red rectangle area to change its shape and size. Or drag the
rectangle to the position on your demand.
5) Click Stop Drawing.
6) Click Clear All to clear all of the setting areas.
7) Set the value of Active Zoom Ratio on your demand, and then the shield will only appear
when the zoom ratio is greater than the predefined value
8) Click Add to save the smoke detection shield, and it will be listed in the Fire Source Detection
Shield List area; you can select a region and click Delete to delete it from the list; you can also
define the color of the regions.
9) Check Display Shield Region to show the shielded area in live view.
8. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
9. Click Save.
4.3 Set Smoke Detection Parameters
To avoid the potential smoke damage, you should configure the smoke detection function for
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certain areas. The detail configuration steps show as below.
Before You Start
Go to Configuration → System → Maintenance → VCA Resource Type, select Temperature
Measurement + Behavior Analysis or Temperature Measurement + Fire and Smoke Detection.
Steps
1. Go to Configuration → Event → Smart Event, select Smoke Detection.
2. Check Enable Smoke Detection.
3. Set the parameters of smoke detection.
Display Smoke Info on Stream
Check to display the smoke information on stream.
Sensitivity during Patrol
The higher the value is, the more easily the smoke can be detected, and the higher the false
alarm rate.
Verification Sensitivity
The higher the value is, the more quickly the device can identify the fire source and smoke.
Alarm Interval
Set the alarm interval between two alarms.
Picture Quality
Set picture quality as high, medium, or low.
Note
When VCA Resource Type is selected as Temperature Measurement + Behavior Analysis, only
smoking detection is supported. When VCA Resource Type is selected as Temperature
Measurement + Fire Detection, two detection modes are both supported.
4. Optional: You can shield certain areas from being detected in smoke detection.
1) Go to Configuration → Event → Smart Event → Smoke Detection Shield.
2) Check Enable Smoke Detection Shield.
3) Click Draw Area and drag the mouse in the live view to draw the area. Release the mouse to
finish drawing.
4) You can drag the corners of the red rectangle area to change its shape and size. Or drag the
rectangle to the position on your demand.
5) Click Stop Drawing.
6) Click Clear All to clear all of the setting areas.
7) Set the value of Active Zoom Ratio on your demand, and then the shield will only appear
when the zoom ratio is greater than the predefined value
8) Click Add to save the smoke detection shield, and it will be listed in the Smoke Detection
Shield List area. You can select a region and click Delete to delete it from the list. You can also
define the color of the regions.
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Chapter 5 Open Platform
Open platform allows you to install the application for the third-party to develop and run its
function and service.
Note
Only certain device models support the function.
5.1 Set Open Platform
You can install the application for the third-party to develop and run its function and service. For
the device supporting this function, you can follow the steps to import and run smart applications.
Before You Start
Go to Configuration → System → Maintenance → VCA Resource Type, select Temperature
Measurement + Open Platform.
Steps
1. Go to Open Platform interface.
Note
Before installing the application, make sure that the application you want to install fit the
following conditions.
● Each application has its own exclusive name.
● The FLASH memory space that the application takes up is less than the available FLASH
memory space of the device.
● The memory and computing power of the application is less than that available memory and
computing power of the device.
2. In Apps, click Import Application.
3. Click Browse to select an application package.
4. Click Import to import the package. You can click the APP to view relevant details.
5. Optional: Set application.
Click
Enable or disable the application.
Click
Delete the application.
Click Download Logs
Export log.
Click Update
Browse a local path and import an application
package to update the application.
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Figure 5-1 Set VCA Resource
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Chapter 6 Behavior Analysis
The behavior analysis function is used to detect whether there is any target break the VCA rules.
The optical camera will track the target or the device will alarm when the VCA rule is triggered.
6.1 Flow Chart of Behavior Analysis
The process of configuring the behavior analysis function is described below.
Figure 6-1 Flow Chart of Behavior Analysis Configuration
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6.2 Set VCA Parameters
Steps
1. Go to Configuration → VCA → Basic Settings.
Display VCA Info. on Stream
Select to display target info and rule on stream, the information will be added to the video
stream, and the overlay will be displayed if you get live view or play back by the VS Player.
Display Trajectory
The target's moving path will be shown in live view.
Display Target Info. on Alarm Picture
Select to display the target information on the alarm picture.
Display Rule Info. on Alarm Picture
Select to display the rule information on the alarm picture.
Display Size Info. on Alarm Picture
Select to display the size information of the target on the alarm picture.
Snapshot Settings
Select to upload the picture to the surveillance center when the VCA alarm occurs. You can
also set the quality and resolution of the picture separately.
2. Click Save.
Go to Configuration → Local, check Enable rules to display rules information on the live view.
6.3 Calibration
Note
Not all models support the calibration function, take the actual product for reference.
6.3.1 Calibrate Automatically
Before You Start
● Make sure that we have known the actual height of the target person in the scene.
● Make sure there is no moving objects in the view except for the person.
Steps
1. Go to Configuration → VCA → Camera Calibration.
2. Check Camera Calibration.
3. when the person is totally seen in live view, enter the height of person in Target Height.
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Note
You can set a maximum of two decimal places.
4. Click to start calibration.
Caution
● The auto calibration starts when the person is totally seen in live view, and ends when the
person is in the endpoint.
● The endpoint-to-camera distance (m) equals 4 times the lens focal length (mm). E.g, for 7mm
lens, the recommended endpoint is 28m (7*4).
● The person should walk in zigzag path. And two zigzag paths are required. Make sure the
walking route covers the left, middle, right of image.
● The auto calibration duration should be no shorter than 10 sec, and no longer than 10 min.
The device will stop calibration automatically if the duration is too long.
● If there is moving object such as leave or tree in the scene, you can set the shielded area .
Refer to Set Shielded Region for detail settings.
5. When the person exits, click to stop calibration.
Note
After auto calibration, refer to Verify the Calibration Result to verify if the calibration is
successful. Set manual calibration if the auto calibration failed, or the verified result turns bad.
Result
After calibration, the height and angle of camera will be shown in live view.
6.3.2 Calibrate Manually
Steps
1. Go to Configuration → VCA → Camera Calibration.
2. Check Manual Calibration.
3. Click Fig 1. Click and drag the vertical line until it fits the target.
4. Enter the actual length of the calibration line.
5. Repeat steps above to set Fig 2, Fig 3, and Fig 4.
Note
Draw a calibration line in each figure, and the four calibration lines should be evenly distributed
in the same horizontal plane from left to right.
In the four figures, the calibrated object doesn't need to be the same. Select a proper object in
each figure.
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6. Optional: Click to delete the calibration line.
7. Click Save.
Caution
● Separate 4 vertical lines in the optical-axis direction at the close site, middle and far site
respectively.
● Separate 4 vertical lines at the left, middle and right of the image respectively.
● If manual calibration's result is incorrect, select another target to recalibrate.
● After manual calibration, refer to Verify the Calibration Result to verify if the calibration is
successful.
Result
After calibration, the height and angle of camera will be shown in live view.
6.3.3 Verify the Calibration Result
The function can verify whether the calibrated value is consistent with the actual value.
Steps
1. Click .
2. Click , and drag a vertical line in the view.
3. Move the line to the target, then click to calculate the length.
Compare the calculated line length to the actual length to verify the calibration settings.
4. Click to exit.
Note
Verify not only person, but also other objects appeared in the view. Such as car, street lamp,
etc.
6.4 Set Rules
The device can detect whether there is any target break the VCA rules. The device will alarm when
the VCA rule is triggered.
Steps
1. Go to Configuration → VCA → Rule.
2. Click to add a new rule.
3. Enter the rule name, and click the drop down menu to select Rule Type.
Line Crossing
If any target moves across the setting line, the alarm will be triggered. You can set the
crossing direction.
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Intrusion
If any target intrudes into the pre-defined region longer than the set duration, the alarm will
be triggered.
Region Entrance
If any target enters the pre-defined region, the alarm will be triggered.
Region Exiting
If any target exits the pre-defined region, the alarm will be triggered.
4. Draw the detection rule.
Table 6-1
Rule Type
How to Draw and What Parameters to Set
Line Crossing
1. Click to draw a line in the live view.
2. You can drag end points of the line to adjust the position and length.
3. Set the crossing direction. Bidirectional, A-to-B, or B-to-A are
selectable.
4. Set Sensitivity. The higher the value is, the easier the target can be
detected.
Intrusion
1. Click to draw an area in the live view. Right click the mouse to
finish drawing.
2. Set Duration. When a target intrudes into the set area and stays in the
area for more than the set duration, the device triggers an intrusion
alarm.
3. Set Sensitivity. The higher the value is, the easier the target can be
detected.
Region
Entrance and
Region Exit
Click to draw an area in the live view. Right click the mouse to finish
drawing.
Target that enters or exit the set area triggers the region entrance or region
exit alarm.
5. Set other parameters for the rule.
Detection Target
You are recommended to select the target as Human & Vehicle. In distant view, the device
cannot classify the target with pixels less than 10*10. The target will be recognized as human
directly. So the selection of this item will not trigger false alarm or missing alarm.
Background Interference Suppression
Eliminate the environment interference to reduce the false alarm. For example, the false
alarms caused by wind blowing grass.
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Note
The parameter is available in optical channel.
Target Size Filter
Settings a suitable target size filter helps to increase detection accuracy. There are two ways
to set the filter:
● If your device is successfully calibrated, select Filter by Actual Size and the device will filter
targets according to the calibration automatically. For the calibration instructions, see
Calibration.
● If you fails to calibrate the device, you can use Filter by Pixel. Draw max size and min size
rectangles to filter the target among human, vehicle, animal, and others. Only the target
whose size is between the Max. Size and Min. Size value will trigger the alarm.
Note
○ You can draw the max size and min size rectangles according to the real target in the
scene. The recommended size is 1.2 times of the target.
○ Due to the main difference between human and animal is the height. Just concern the
height of animal.
6. Optional: Repeat steps above to configure other rules.
7. Optional: Click to copy the same settings to other rules.
8. Click Save.
9. Optional: you can shield certain areas from being detected. Refer to Set Shielded Region for
detailed settings.
10. Set Arming Schedule and Linkage Method Settings for each rule.
6.5 Advanced Configuration
Go to Configuration → VCA → Advanced Configuration and configure the parameters.
Detection Parameters
Single Alarm
The system only sends alarm once for one target triggering. Otherwise, the alarm will be
triggered continuously until the target disappears.
Scene Modes
The scene mode is set to be General or Distant View by default. Select Leaves Interfered View
when there are shaking targets in the scene, such as leaves.
Restore Parameters
Restore Default
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Click Restore to restore the parameters to the default.
Restart VCA
Click Restart to restart the VCA function.
Note
The settings vary according to different models.
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Chapter 7 Event and Alarm
This part introduces the configuration of events. The device takes certain response to triggered
alarm. Certain events may not be supported by certain device models.
7.1 Set Motion Detection
It helps to detect the moving objects in the detection region and trigger the linkage actions.
Steps
1. Go to Configuration → Event → Basic Event → Motion Detection.
2. Select the channel No.
3. Check Enable Motion Detection.
4. Optional: Highlight to display the moving object in the image in green.
1) Check Enable Dynamic Analysis for Motion.
2) Go to Configuration → Local.
3) Set Rules to Enable.
5. Select Configuration Mode, and set rule region and rule parameters.
– For the information about normal mode, see Normal Mode.
– For the information about expert mode, see Expert Mode.
6. Set the arming schedule and linkage methods. For the information about arming schedule
settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.
7. Click Save.
7.1.1 Normal Mode
You can set motion detection parameters according to the device default parameters.
Steps
1. Select normal mode in Configuration.
2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the
motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not
take effect.
3. Click Draw Area. Click and drag the mouse on the live video, then release the mouse to finfish
drawing one area.
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Figure 7-1 Set Rules
Stop Drawing
Stop drawing one area.
Clear All
Clear all the areas.
4. Optional: You can set the parameters of multiple areas by repeating the above steps.
7.1.2 Expert Mode
You can configure the motion detection parameters of day/night switch according to the actual
needs.
Steps
1. Select expert mode in Configuration.
2. Set parameters of expert mode.
Day/Night Switch
OFF: Day/Night switch is disabled.
Day/Night Auto-Switch: The system switches day/night mode automatically according to
environment. It displays colored image at day and black and white image at night.
Day/Night Scheduled-Switch: The system switches day/night mode according to the schedule.
It switches to day mode during the set periods and switches to night mode during the other
periods.
Note
This function is not supported in the expert mode of thermal channel.
Sensitivity
The higher the value of sensitivity is, the more sensitive the motion detection is. If the
sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
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3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the
mouse to finish drawing one area.
Figure 7-2 Set Rules
Stop Drawing
Finish drawing one area.
Clear All
Delete all the areas.
4. Optional: Repeat the above steps to set multiple areas.
7.2 Set Video Tampering Alarm
When the configured area is covered and cannot be monitored normally, the alarm is triggered
and the device takes certain alarm response actions.
Steps
1. Go to Configuration → Event → Basic Event → Video Tampering.
2. Select the channel number.
3. Check Enable.
4. Set the Sensitivity. The higher the value is, the easier to detect the area covering.
5. Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing
Finish drawing.
Clear All
Delete all the drawn areas.
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Figure 7-3 Set Video Tampering Area
6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
7. Click Save.
7.3 Set Alarm Input
Alarm signal from the external device triggers the corresponding actions of the current device.
Before You Start
Make sure the external alarm device is connected. See Quick Start Guide for cables connection.
Steps
1. Go to Configuration → Event → Basic Event → Alarm Input.
2. Check Enable Alarm Input Handing.
3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5. Click Copy to... to copy the settings to other alarm input channels.
6. Click Save.
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7.4 Set Exception Alarm
Exception such as network disconnection can trigger the device to take corresponding action.
Steps
1. Go to Configuration → Event → Basic Event → Exception.
2. Select Exception Type.
HDD Full
The HDD storage is full.
HDD Error
Error occurs in HDD.
Network
Disconnected
The device is offline.
IP Address Conflicted
The IP address of current device is same as that of other device in the
network.
Illegal Login
Incorrect user name or password is entered.
3. Refer to Linkage Method Settings for setting linkage method.
4. Click Save.
7.5 Detect Audio Exception
Audio exception detection function detects the abnormal sound in the scene, such as the sudden
increase/decrease of the sound intensity, and some certain actions can be taken as response.
Steps
1. Go to Configuration → Event → Smart Event → Audio Exception Detection.
2. Select one or several audio exception detection types.
Audio Loss Detection
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detection
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are
configurable.
Note
● The lower the sensitivity is, the more significant the change should be to trigger the
detection.
● The sound intensity threshold refers to the sound intensity reference for the detection. It is
recommended to set as the average sound intensity in the environment. The louder the
environment sound, the higher the value should be. You can adjust it according to the real
environment.
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Sudden Decrease of Sound Intensity Detection
Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage methods.
4. Click Save.
Note
The function varies according to different models.
7.6 Detect Scene Change
Scene change detection function detects the change of the scene. Some certain actions can be
taken when the alarm is triggered.
Steps
1. Go to Configuration → Event → Smart Event → Scene Change Detection.
2. Click Enable.
3. Set the Sensitivity. The higher the value is, the more easily the change of scene can be detected.
But the detection accuracy is reduced.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5. Click Save.
Note
The function varies according to different models.
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Chapter 8 Arming Schedule and Alarm Linkage
Arming schedule is a customized time period in which the device performs certain tasks. Alarm
linkage is the response to the detected certain incident or target during the scheduled time.
8.1 Set Arming Schedule
Set the valid time of the device tasks.
Steps
1. Click Arming Schedule.
2. Drag the time bar to draw desired valid time.
Note
Up to 8 periods can be configured for one day.
3. Adjust the time period.
– Click on the selected time period, and enter the desired value. Click Save.
– Click on the selected time period. Drag the both ends to adjust the time period.
– Click on the selected time period, and drag it on the time bar.
4. Optional: Click Copy to... to copy the same settings to other days.
5. Click Save.
8.2 Linkage Method Settings
You can enable the linkage functions when an event or alarm occurs.
8.2.1 Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has been
configured, the device sends alarm information to the connected alarm output device when an
alarm is triggered.
Steps
1. Go to Configuration → Event → Basic Event → Alarm Output.
2. Set alarm output parameters.
Automatic Alarm
For the information about the configuration, see Automatic Alarm.
Manual Alarm
For the information about the configuration, see Manual Alarm.
3. Click Save.
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Manual Alarm
You can trigger an alarm output manually.
Steps
1. Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Custom a name for the alarm output.
Delay
Select Manual.
2. Click Manual Alarm to enable manual alarm output.
3. Optional: Click Clear Alarm to disable manual alarm output.
Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the
set arming schedule.
Steps
1. Set automatic alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule.
3. Click Copy to… to copy the parameters to other alarm output channels.
4. Click Save.
8.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the
alarm information to the FTP server, network attached storage and memory card when an alarm is
triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS configuration.
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Refer to Set Memory Card for memory card storage configuration.
8.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm
information when an alarm event is detected.
For email settings, refer to Set Email.
Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an
email notification to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email function. Go to Configuration → Network → Basic
Settings → TCP/IP for DNS settings.
Steps
1. Go to email settings page: Configuration → Network → Advanced Settings → Email.
2. Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server, and
SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your
user name and password to log in to the server.
3) Set the E-mail Encryption.
● When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL
or TLS. The SMTP port should be set as 465.
● When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by
STARTTLS, and the SMTP port should be set as 25.
Note
If you want to use STARTTLS, make sure that the protocol is supported by your email
server. If you check the Enable STARTTLS while the protocol is not supported by your email
sever, your email is sent with no encryption.
4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The
notification email has 3 attached alarm pictures about the event with configurable image
capturing interval.
5) Configure Alarm E-mail Attachment Settings.
Image
Select the number of captures of the corresponding channel.
● 0: It will not upload the image of the selected channel.
● 1: It will only upload the image captured when the alarm is triggered.
● 3: It will upload the images captured about 1 s before and after the alarm is triggered, as
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well as the image captured when the alarm is triggered.
Video
Select the video channel and video duration as required.
● 0 s: It will not upload the video of the selected channel.
● 3 s: Upload the video that is recorded about 1 s before and 2 s after the alarm is
triggered.
● 5 s: Upload the video that is recorded about 2 s before and 3 s after the alarm is
triggered.
● 7 s: Upload the video that is recorded about 2 s before and 5 s after the alarm is
triggered.
6) Input the receiver's information, including the receiver's name and address.
7) Click Test to see if the function is well configured.
3. Click Save.
8.2.4 Notify Surveillance Center
Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center
when an alarm event is detected.
8.2.5 Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event.
For device with more than one camera channels, you can set one or more channels to take
recordings if needed.
For recording settings, refer to Video Recording and Picture Capture.
8.2.6 Set Audible Alarm Output
When the device detects targets in the detection area, audible alarm can be triggered as a
warning.
Steps
1. Go to Configuration → Event → Basic Event → Audible Alarm Output.
2. Select an Alarm Type.
3. Select Sound Type and set related parameters.
– Select Warning and its contents. Set the alarm times you need.
– Select Custom Audio. You can select a custom audio file from the drop-down list. If no file is
available, you can click Add to upload an audio file that meets the requirement. Up to six
audio files can be uploaded, and each audio file shall not exceed 512 KB.
4. Optional: Click Test to play the selected audio file on the device.
5. Set arming schedule for audible alarm. See Set Arming Schedule for details.
6. Click Save.
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Note
The function is only supported by certain device models.
8.2.7 Set Flashing Alarm Light Output
Steps
1. Go to Configuration → Event → Basic Event → Flashing Alarm Light Output.
2. Select a White Light Mode.
Mode
Description
Flashing
Alarm triggers the light to flash for a certain duration. Set the flashing
speed in Flashing Frequency.
Solid
Alarm triggers the light to turn on for a certain duration.
3. Set the light action duration and the brightness.
Flashing Duration
The time period of light on or light flashing when one alarm happens.
Brightness
The brightness of the light.
4. Edit the arming schedule.
5. Click Save.
Note
Only certain camera models support the function.
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Chapter 9 Live View
It introduces the live view parameters, function icons and transmission parameters settings.
9.1 Live View Parameters
The supported functions vary depending on the model.
Note
For multichannel devices, select the desired channel first before live view settings.
9.1.1 Window Division
● refers to 1 × 1 window division.
● refers to 2 × 2 window division.
● refers to 3 × 3 window division.
● refers to 4 × 4 window division.
9.1.2 Live View Stream Type
Select the live view stream type according to your needs. For the detailed information about the
stream type selection, refer to Stream Type.
9.1.3 Enable and Disable Live View
This function is used to quickly enable or disable live view of all channels.
● Click to start live view of all channels.
● Click to stop live view of all channels.
9.1.4 Start Digital Zoom
It helps to see a detailed information of any region in the image.
Steps
1. Click to enable the digital zoom.
2. In live view image, drag the mouse to select the desired region.
3. Click in the live view image to back to the original image.
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9.1.5 View Previous/Next Page
When the number of channels surpasses that of live view window division, this function can switch
live view among multiple channels.
Click to switch live view among multiple channels.
9.1.6 Full Screen
This function is used to view the image in full screen mode.
Click to start full screen mode and press ESC button to exit.
9.1.7 Light
Click to turn on or turn off the illuminator.
9.1.8 Wiper
For the device that has a wiper, you can control the wiper via web browser.
Click on live view page. The wiper wipes the window one time.
9.1.9 Lens Initialization
Lens initialization is used on the device equipped with motorized lens. The function can reset lens
when long time zoom or focus results in blurred image. This function varies according to different
models.
Click to operate lens initialization.
9.1.10 Auxiliary Focus
Click to realize automatic focus. This function is subject to the actual device model.
9.1.11 Quick Set Live View
It offers a quick setup of PTZ, display settings, OSD, video/audio and VCA resource settings on live
view page.
Steps
1. Click to show quick setup page.
2. Set PTZ, display settings, OSD, video/audio and VCA resource parameters.
– For PTZ settings, see Lens Parameters Adjustment .
– For display settings, see Display Settings.
– For OSD settings, see OSD.
– For audio and video settings, see Video and Audio.
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– For VCA settings, see Fire and Smoke Detection, Temperature Measurement, and Behavior
Analysis.
Note
The function is only supported by certain models.
9.1.12 Lens Parameters Adjustment
It is used to adjust the lens focus, zoom and iris.
Zoom
● Click , and the lens zooms in.
● Click , and the lens zooms out.
Focus
● Click , then the lens focuses far and the distant object gets clear.
● Click , then the lens focuses near and the nearby object gets clear.
PTZ Speed
Slide to adjust the speed of the pan/tilt movement.
Iris
● When the image is too dark, click to enlarge the iris.
● When the image is too bright, click to stop down the iris.
9.2 Set Transmission Parameters
The live view image may be displayed abnormally according to the network conditions. In different
network environments, you can adjust the transmission parameters to solve the problem.
Steps
1. Go to Configuration → Local.
2. Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and better video quality, yet the real-time
transmission will be affected. It is suitable for the stable network environment.
UDP
UDP is suitable for the unstable network environment that does not demand high video
fluency.
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MULTICAST
MULTICAST is suitable for the situation that there are multiple clients. You should set the
multicast address for them before selection.
HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from the
device.
Play Performance
Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced
The device ensures both the real-time video image and the fluency.
Fluent
The device takes the video fluency as the priority over teal-time. In poor network
environment, the device cannot ensures video fluency even the fluency is enabled.
Auto Start Live View
● Yes means the live view is started automatically. It requires a high performance monitoring
device and a stable network environment.
● No means the live view should be started manually.
3. Click OK.
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Chapter 10 Video and Audio
This part introduces the configuration of video and audio related parameters.
10.1 Video Settings
This part introduces the settings of video parameters, such as, stream type, video encoding, and
resolution.
Go to setting page: Configuration → Video/Audio → Video.
Note
For device with multiple camera channels, select a channel before other settings.
10.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually offers the
best resolution and frame rate the device can do. But high resolution and frame rate usually
mean larger storage space and higher bandwidth requirements in transmission.
Sub Stream
The stream usually offers comparatively low resolution options, which consumes less bandwidth
and storage space.
10.1.2 Video Type
Select the content (video and audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
Video & Audio
Video content and audio content are contained in the composite stream.
10.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth
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and storage.
10.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate
It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The
compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automatically adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the image
quality of complex scenes.
10.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according
to actual needs. Note that higher video quality requires higher bandwidth.
10.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout. Note that higher frame rate requires higher bandwidth and larger
storage space.
10.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding.
Note
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard.
Without compressing image quality, it increases compression ratio and reduces the size of video
file than MJPEG or MPEG-4 Part 2.
H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression
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standard. In comparison to H.264, it offers better video compression at the same resolution, frame
rate and image quality.
MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding
technology is used. Images in a MJPEG format is compressed as individual JPEG images.
Profile
This function means that under the same bitrate, the more complex the profile is, the higher the
quality of the image is, and the requirement for network bandwidth is also higher.
I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently
decoded without any reference to other images. An I-frame consumes more bits than other
frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.
SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video
compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video
bitstream that contains one or more subset bitstreams that can themselves be decoded with a
complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265
design with the same quantity of data as in the subset bitstream. The subset bitstream is derived
by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by
basic hardware which can only decode a low-resolution subset, while more advanced hardware
will be able decode high quality video stream.
10.1.8 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency
of the stream will be, though, the video quality may not be so satisfactory. The lower value of the
smoothing is, the higher quality of the stream will be, though it may appear not fluent.
10.1.9 Display VCA Info
VCA information can be displayed by Player and Video.
Player
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Player means the VCA info can be displayed by the dedicated player provided by the
manufacturer.
Video
Video means the VCA info can be displayed by any general video player.
10.1.10 Audio Settings
It is a function to set audio parameters such as audio encoding, environment noise filtering.
Go to the audio settings page: Configuration → Video/Audio → Audio.
Note
Only certain camera models support the function.
Audio Encoding
Select the audio encoding compression of the audio.
Audio Input
Note
● Connect the audio input device as required.
● The audio input display varies with the device models.
LineIn
Set Audio Input to LineIn when the device connects to the
audio input device with the high output power, such as MP3,
synthesizer or active pickup.
MicIn
Set Audio Input to MicIn when the device connects to the
audio input device with the low output power, such as
microphone or passive pickup.
Environmental Noise Filter
Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to
some extent.
10.1.11 Two-way Audio
It is used to realize the two-way audio function between the monitoring center and the target in
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the monitoring screen.
Before You Start
● Make sure the audio input device (pick-up or microphone) and audio output device (speaker)
connected to the device is working properly. Refer to specifications of audio input and output
devices for device connection.
● If the device has built-in microphone and speaker, two-way audio function can be enabled
directly.
Steps
1. Click Live View.
2. Click on the toolbar to enable two-way audio function of the camera.
3. Click , disable the two-way audio function.
10.1.12 Set ROI
ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest,
thus to increase the quality of the ROI whereas the background information is less focused.
Before You Start
Please check the video coding type. ROI is supported when the video coding type is H.264 or
H.265.
Steps
1. Go to Configuration → Video/Audio → ROI.
2. Check Enable.
3. Select the channel No. according to your need.
4. Select Stream Type.
5. Select Region No. in Fixed Region to draw ROI region.
1) Click Draw Area.
2) Click and drag the mouse on the view screen to draw the fixed region.
3) Click Stop Drawing.
Note
Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.
6. Input the Region Name and ROI Level.
7. Click Save.
Note
The higher the ROI level is, the clearer the image of the detected region is.
8. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed
regions.
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10.1.13 Metadata
Metadata is the raw data that the device collects before algorithm processing. It is often used for
the third party integration.
Go to Configuration → Video/Audio → Metadata Settings to enable metadata uploading of the
desired function for the camera channels.
10.2 Display Settings
It offers the parameter settings to adjust image features.
Go to Configuration → Image → Display Settings.
For device that supports multiple channels, display settings of each channel is required. The
settings for different channels may be different. This part introduces all possible parameters
among the channels.
Click Default to restore settings.
10.2.1 Image Adjustment
By adjusting the Brightness, Saturation, Hue, Contrast and Sharpness, the image can be best
displayed.
Figure 10-1 Saturation
10.2.2 Image Adjustment (Thermal Channel)
You can optimize the image display effect of thermal channel by manual correction.
Manual Correction
Click DPC (Defective Pixel Correction) to optimize the image once.
Note
It is a normal phenomenon that short video freezing might occur during the process of Manual
Correction.
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Thermal AGC Mode
Choose the AGC mode according to different scenes to balance and improve the image quality.
● Histogram: Choose for scene with obvious WDR and high temperature difference, can
improve image contrast and enhance image. E.g. the scene contains both indoor and outdoor
scenes.
● Linear: Choose for scene with low temperature difference and the target is not obvious, can
improve image contrast and enhance image. E.g. the bird in forest.
● Self-Adaptive: Choose AGC mode automatically according to current scene.
10.2.3 Exposure Settings
Exposure is controlled by the combination of iris, shutter, and photo sensibility. You can adjust
image effect by setting exposure parameters.
In manual mode, you need to set Exposure Time, Gain and Slow Shutter.
10.2.4 Day/Night Switch
Day/Night Switch function can provide color images in the day mode and turn on fill light in the
night mode. Switch mode is configurable.
Day
The image is always in color.
Night
The supplement light will be enabled to ensure clear live view image at night.
Auto
The camera switches between the day mode and the night mode according to the illumination
automatically.
Scheduled-Switch
Set the Start Time and the End Time to define the duration for day mode.
Note
Day/Night Switch function varies according to models.
10.2.5 Set Supplement Light
Steps
1. Go to Configuration → Maintenance → System Service.
2. Check Enable Supplement Light.
3. Click Save.
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4. Go to Configuration → Image → Display Settings → Day/Night Switch to set supplement light
parameters.
Smart Supplement Light
This feature uses smart image processing technology to reduce overexposure caused by
supplement light.
Smart Supplement Light Mode
Enable or disable the smart supplement light.
Brightness Limit
Adjust the upper limit of supplement light power.
Note
The function varies according to device models.
10.2.6 BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly.
BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC
mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
10.2.7 WDR
The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment
with strong illumination differences.
When there are both very bright and very dark areas simultaneously in the field of view, you can
enable the WDR function and set the level. WDR automatically balances the brightness level of the
whole image and provides clear images with more details.
Note
When WDR is enabled, some other functions may be not supported. Refer to the actual interface
for details.
10.2.8 White Balance
White balance is the white rendition function of the camera. It is used to adjust the color
temperature according to the environment.
10.2.9 DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal
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and Expert modes are selectable.
Normal
Set the DNR level to control the noise reduction degree. The higher level means stronger
reduction degree.
Expert
Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The
higher level means stronger reduction degree.
OFF
Disable the DNR function.
10.2.10 Defog
You can enable the defog function when the environment is foggy and the image is misty. It
enhances the subtle details so that the image appears clearer.
Figure 10-2 Defog
10.2.11 Gray Scale
This section introduces the gray scale function in optical channel.
You can choose the range of the grey scale as [0-255] or [16-235].
10.2.12 Set Palette
You can select the palette mode to display the thermal grayscale image to colored image.
Steps
1. Go to Configuration → Image → Display Settings.
2. Select the thermal channel.
3. Select a palette mode in Image Enhancement according to your need.
Result
The live view displays the image with palette.
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10.2.13 Set Target Color
You can set the color of the targets in different temperature ranges to identify the target quickly.
Steps
1. Go to Configuration → Image → Display Settings.
2. Select the thermal channel.
3. Click Image Enhancement, select Palette as White Hot or Black Hot.
4. Set the temperature value and color of High Temperature, Interval Temperature, or Low
Temperature targets.
Above (be colored)
When the target of high temperature needs to be colored, you can set the high temperature
color. Target above the setting temperature will be displayed in setting color.
Between (be colored)
When the target of an interval temperature needs to be colored, you can set the interval
temperature color. Target between the minimum and the maximum temperatures will be
displayed in setting color.
Below (be colored)
When the target of low temperature needs to be colored, you can set the low temperature
color. Target below the setting temperature will be displayed in setting color.
5. Click Save.
10.2.14 DDE
Digital Detail Enhancement is used to adjust the details of the image. OFF and Normal modes are
selectable.
OFF
Disable this function.
Normal
Set the DDE level to control the details of the image. The higher the level is, the more details
shows, but the higher the noise is.
10.2.15 Brightness Sudden Change
When the brightness of target and the background is hugely different (the temperature difference
of target and background is huge), the system reduces the difference for viewing.
10.2.16 Enhance Regional Image
You can select the desired area of image to improve the coding quality. The regional image will be
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more detailed and clear.
Steps
1. Go to Configuration → Image → Display Settings → Image Enhancement.
2. Select the area of regional image enhancement. You can select OFF to disable this function, or
select Custom Area to draw a desired area.
A red rectangle shows on the display, in which the image quality is improved.
10.2.17 Mirror
When the live view image is the reverse of the actual scene, this function helps to display the
image normally.
Select the mirror mode as needed.
Note
The video recording will be shortly interrupted when the function is enabled.
10.2.18 Video Standard
Video standard is an ability of a video card or video display device that defines the amount of
colors that are shown and the resolution. The two most common video standard used are NTSC
and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual
scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual
scan lines. Select video signal standard according to the video system in your country/region.
10.2.19 Digital Zoom
You can zoom in the image. The larger the zoom size is, the more blurred the image is.
10.2.20 Scene Mode
There are several sets of image parameters predefined for different installation environments.
Select a scene according to the actual installation environment to speed up the display settings.
10.2.21 Local Output
Enter a short description of your concept here (optional).
Some camera models support CVBS, SDI, or HDMI output. Set the local output ON or OFF
according to the actual device. This is the start of your concept.
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10.3 OSD
You can customize OSD (On-screen Display) information such as device name, time/date, font,
color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding
parameters, and click Save to take effect.
Select a channel.
Displayed Information
Check to display camera name, date, week, laser ranging info, image center on the screen. You can
set the time and date formats.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, and Font Color.
10.4 VCA Rule Display Settings
The VCA rule display refers to the function that you can customize the displayed overlay
information of the VCA rule, which includes the font size and line and frame color.
You can go to Configuration → Image → VCA Rule Display to select the desired font size, and set
the line and frame color.
10.5 Set Privacy Mask
The function blocks certain areas in the live view to protect privacy. No matter how the device
moves, the blocked scene will never be seen.
Steps
1. Go to privacy mask setting page: Configuration → Image → Privacy Mask.
2. Select the channel No.
3. Check Enable Privacy Mask.
4. Click Draw Area. Drag the mouse in the live view to draw a closed area.
Drag the corners of
the area
Adjust the size of the area.
Drag the area
Adjust the position of the area.
Click Clear All
Clear all the areas you set.
5. Click Stop Drawing.
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6. Click Save.
Note
Up to 4 areas are supported for setting.
10.6 Overlay Picture
Overlay a customized picture on live view.
Before You Start
The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 ×
128 pixel.
Steps
1. Go to picture overlay setting page: Configuration → Image → Picture Overlay.
2. Select a channel to overlay picture.
3. Click Browse to select a picture, and click Upload.
The picture with a red rectangle will appear in live view after successfully uploading.
4. Check Enable Picture Overlay.
5. Drag the picture to adjust its position.
6. Click Save.
10.7 Set Manual DPC (Defective Pixel Correction)
If the amount of defective pixels in the image is comparatively small and accurate correction is
needed, you can correct these pixels manually.
Steps
1. Go to Configuration → Image → DPC.
2. Select the thermal channel.
3. Select manual mode.
4. Click the defective pixel on the image, then a cursor shows on the live view.
5. Click Up, Down, Left, Right to adjust the cursor position to the defective pixel position.
6. Click , then click to correct defective pixel.
Note
If multiple defective pixels need to be corrected, click after locating a defective pixel. Then
after locating other pixels, click to correct them simultaneously.
7. Optional: Click to cancel defective pixel correction.
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10.8 Set Picture in Picture
You can overlay the images of two channels and view the image of two channels at the same time.
Steps
1. Select a channel number.
2. Select the picture in picture mode.
Overlap Mode
Partial image of thermal channel is displayed on the full screen of
optical channel. This mode is only supported in optical channel.
Details Overlay
Mode
The device displays the details of optical channel on thermal channel.
This mode is only supported in thermal channel.
3. In Details Overlay Mode, set the Fusion Distance of the target. It is recommended to use the
default value.
4. Select a Fusion Type.
Central Fusion
The device displays the bi-spectrum fusion of scene center. The fusion
area is 70% of the whole scene.
Full Screen Fusion
The device displays the bi-spectrum fusion of the whole scene.
5. Click Save.
Note
Not all models support this function. Please take the actual product for reference.
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Chapter 11 Video Recording and Picture Capture
This part introduces the operations of capturing video clips and snapshots, playback, and
downloading captured files.
11.1 Storage Settings
This part introduces the configuration of several common storage paths.
11.1.1 Set Memory Card
If you choose to store the files to memory card, make sure you insert and format the memory card
in advance.
Before You Start
Insert the memory card to the camera. For detailed installation, refer to Quick Start Guide of the
camera.
Steps
1. Go to storage management setting page: Configuration → Storage → Storage Management →
HDD Management.
2. Select the memory card, and click Format to start initializing the memory card.
The Status of memory card turns to Normal from Uninitialized, which means the memory card
can be used normally.
3. Optional: Define the Quota of the memory card. Input the quota percentage for different
contents according to your need.
4. Optional: Check to enable POS Information Storage, then the device will record the POS
information of reflect light filter and forklift filter.
Note
The function is supported when your memory card capacity is 32 GB or above. Formatting the
memory card manually is required to reserve 16 GB for POS information.
5. Click Save.
11.1.2 Set NAS
Take network server as network disk to store the record files, captured images, etc.
Before You Start
Get the IP address of the network disk first.
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Steps
1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.
2. Click HDD No.. Enter the server address and file path for the disk.
Server Address
The IP address of the network disk.
File Path
The saving path of network disk files.
Mounting Type
Select file system protocol according to the operation system.
Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is
selected.
3. Click Test to check whether the network disk is available.
4. Click Save.
11.1.3 Set FTP
You can configure the FTP server to save images which are captured by events or a timed snapshot
task.
Before You Start
Get the FTP server address first.
Steps
1. Go to Configuration → Network → Advanced Settings → FTP.
2. Configure FTP settings.
FTP Protocol
FTP and SFTP are selectable. The files uploading is encrypted by using SFTP protocol.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check Anonymous
to hide your device information during uploading.
Note
If SFTP is used, logging into the FTP server anonymously is now allowed.
Directory Structure
The saving path of snapshots in the FTP server.
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3. Click Upload Picture or Upload Video to enable uploading snapshots or videos to the FTP
server.
4. Click Test to verify the FTP server.
5. Click Save.
11.1.4 Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The platform requests picture
directly from the cloud for picture and analysis. The function is only supported by certain models.
Steps
Caution
If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.
1. Go to Configuration → Storage → Storage Management → Cloud Storage.
2. Check Enable Cloud Storage.
3. Set basic parameters.
Protocol Version
The protocol version of the cloud video manager.
Server IP
The IP address of the cloud video manager. It supports IPv4 address.
Serve Port
The port of the cloud video manager. You are recommended to use
the default port.
AccessKey
The key to log in to the cloud video manager.
SecretKey
The key to encrypt the data stored in the cloud video manager.
User Name and
Password
The user name and password of the cloud video manager.
Picture Storage Pool
ID
The ID of the picture storage region in the cloud video manager.
Make sure storage pool ID and the storage region ID are the same.
4. Click Test to test the configured settings.
5. Click Save.
11.2 Video Recording
This part introduces the operations of manual and scheduled recording, playback, and
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downloading recorded files.
11.2.1 Record Automatically
This function can record video automatically during configured time periods.
Before You Start
Select Trigger Recording in event settings for each record type except Continuous. See Event and
Alarm for details.
Steps
Note
The function varies according to different models.
1. Go to Configuration → Storage → Schedule Settings → Record Schedule.
2. Select channel No.
3. Check Enable.
4. Select a record type.
Note
The record type is vary according to different models.
Continuous
The video will be recorded continuously according to the schedule.
Motion
When motion detection is enabled and trigger recording is selected as linkage method, object
movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded after receiving alarm signal from external alarm input device.
Motion | Alarm
Video is recorded when motion is detected or alarm signal is received from the external alarm
input device.
Motion & Alarm
Video is recorded only when motion is detected and alarm signal is received from the
external alarm input device.
Event
The video is recorded when configured event is detected.
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5. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting
operation.
6. Click Advanced to set the advanced settings.
Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise
the camera cannot record new videos.
Pre-record
The time period you set to record before the scheduled time.
Post-record
The time period you set to stop recording after the scheduled time.
Stream Type
Select the stream type for recording.
Note
When you select the stream type with higher bitrate, the actual time of the pre-record and
post-record may be less than the set value.
Recording Expiration
The recordings are deleted when they exceed the expired time. The expired time is
configurable. Note that once the recordings are deleted, they can not be recovered.
7. Click Save.
11.2.2 Record Manually
Steps
1. Go to Configuration → Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click to start recording. Click to stop recording.
11.2.3 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
Steps
1. Click Playback.
2. Select channel No.
3. Set search condition and click Search.
The matched video files showed on the timing bar.
4. Click to play the video files.
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– Click to clip video files.
– Click to play video files in full screen. Press ESC to exit full screen.
Note
Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.
5. Click on the playback interface to download files.
1) Set search condition and click Search.
2) Select the video files and then click Download.
Note
Go to Configuration → Local, click Save downloaded files to to change the saving path of
downloaded video files.
11.3 Capture Configuration
The device can capture the pictures manually or automatically and save them in configured saving
path. You can view and download the snapshots.
11.3.1 Capture Automatically
This function can capture pictures automatically during configured time periods.
Before You Start
If event-triggered capture is required, you should configure related linkage methods in event
settings. Refer to Event and Alarm for event settings.
Steps
1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
2. Set the capture type.
Timing
Capture a picture at the configured time interval.
Event-Triggered
Capture a picture when an event is triggered.
3. Set the Format, Resolution, Quality, Interval, and Capture Number.
4. Refer to Set Arming Schedule for configuring schedule time.
5. Click Save.
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11.3.2 Capture Manually
Steps
1. Go to Configuration → Local.
2. Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparatively small, which is better for network
transmission.
BMP
The picture is compressed with good quality.
3. Click Save.
4. Click near the live view or play back window to capture a picture manually.
11.3.3 View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage.
Steps
1. Click Picture.
2. Select channel No.
3. Set search condition and click Search.
The matched pictures showed in the file list.
4. Select the pictures then click Download to download them.
Note
Go to Configuration → Local, click Save snapshots when playback to change the saving path of
pictures.
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Chapter 12 Network Settings
12.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network. IPv4 and
IPv6 are both supported. Both versions can be configured simultaneously without conflicting to
each other.
Go to Configuration → Basic Configuration → Network → TCP/IP for parameter settings.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The
device IP address is changed after enabling the function. You can use SADP to get the device
IP address.
Note
The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).
Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and
IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac
address.
Note
Route advertisement mode requires the support from the router that the device is connected
to.
DHCP
The IPv6 address is assigned by the server, router or gateway.
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Manual
Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator
for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can
be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain
name. And it is also required for some applications (e.g., sending email). Set Preferred DNS
Server and Alternate DNS server properly if needed.
12.1.1 Multicast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be automatically
detected by client software via private multicast protocol in the LAN.
12.2 Port
The device port can be modified when the device cannot access the network due to port conflicts.
Caution
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Configuration → Network → Basic Settings → Port for port settings.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
HTTPS Port
It refers to the port through which the browser accesses the device with certificate. Certificate
verification is required to ensure the secure access.
RTSP Port
It refers to the port of real-time streaming protocol.
SRTP Port
It refers to the port of secure real-time transport protocol.
Server Port
It refers to the port through which the client adds the device.
WebSocket Port
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TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communication protocol port for plug-in free preview. Certificate
verification is required to ensure the secure access.
Note
● Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by
certain models.
● For device models that support that function, go to Configuration → Network → Advanced
Settings → Network Service to enable it.
12.3 Port Mapping
By setting port mapping, you can access devices through the specified port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port
to modify the device ports.
Steps
1. Go to Configuration → Network → Basic Settings → NAT.
2. Select the port mapping mode.
Auto Port Mapping
Refer to Set Auto Port Mapping for detailed information.
Manual Port
Mapping
Refer to Set Manual Port Mapping for detailed information.
3. Click Save.
12.3.1 Set Auto Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default
name.
2. Select the port mapping mode to Auto.
3. Click Save.
Note
UPnP™ function on the router should be enabled at the same time.
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12.3.2 Set Manual Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default
name.
2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port.
3. Click Save.
What to do next
Go to the router port mapping settings interface and set the port number and IP address to be the
same as those on the device. For more information, refer to the router user manual.
12.4 Multicast
Multicast is group communication where data transmission is addressed to a group of destination
devices simultaneously. After setting multicast, you can send the source data efficiently to
multiple receivers.
Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.
IP Address
It stands for the address of multicast host.
Stream Type
The stream type as the multicast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.
12.5 SNMP
You can set the SNMP network management protocol to get the alarm event and exception
messages in network transmission.
Before You Start
Before setting the SNMP, you should download the SNMP software and manage to receive the
device information via SNMP port.
Steps
1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
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Note
The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required. SNMP v1
is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and
if you use the third version, HTTPS protocol must be enabled.
3. Configure the SNMP settings.
4. Click Save.
12.6 Access to Device via Domain Name
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device
can be mapped to a domain name resolution server to realize the network access via domain
name.
Before You Start
Registration on the DDNS server is required before configuring the DDNS settings of the device.
Steps
1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
3. Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution.
4. Input the domain name information, and click Save.
5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings.
6. Access the device.
By Browsers
Enter the domain name in the browser address bar to access the
device.
By Client Software
Add domain name to the client software. Refer to the client manual
for specific adding methods.
12.7 Access to Device via PPPoE Dial Up Connection
This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL
dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of
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the device.
Steps
1. Go to Configuration → Network → Basic Settings → PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.
Dynamic IP
After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
Confirm
Input your dial-up password again.
4. Click Save.
5. Access the device.
By Browsers
Enter the WAN dynamic IP address in the browser address bar to
access the device.
By Client Software
Add the WAN dynamic IP address to the client software. Refer to the
client manual for details.
Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes
after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a
domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain
Name for detail information.
12.8 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.
12.8.1 Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to activate the camera before enabling the service.
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Steps
1. Access the camera via web browser.
2. Enter platform access configuration interface. Configuration → Network → Advanced Settings
→ Platform Access
3. Select Hik-Connect as the Platform Access Mode.
4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
6. Create a verification code or change the old verification code for the camera.
Note
The verification code is required when you add the camera to Hik-Connect service.
7. Save the settings.
12.8.2 Enable Hik-Connect Service via SADP Software
This part introduce how to enable Hik-Connect service via SADP software of an activated camera.
Steps
1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a verification code or change the old verification code.
Note
The verification code is required when you add the camera to Hik-Connect service.
5. Click and read "Terms of Service" and "Privacy Policy".
6. Confirm the settings.
12.8.3 Access Camera via Hik-Connect
Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive
alarm notification and so on.
Before You Start
Connect the camera to network with network cables.
Steps
1. Get and install Hik-Connect application by the following ways.
Visit https://appstore.hikvision.com to download the application according to your mobile phone
system. Visit the official site of our company. Then go to Support → Hikvision App Store. Scan
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the QR code below to download the application.
Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting. Visit
https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the
interface to refer to the troubleshooting.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to add
the camera. You can find the QR code on the camera or on the cover of the Quick Start Guide of
the camera in the package.
5. Follow the prompts to set the network connection and add the camera to your Hik-Connect
account.
For detailed information, refer to the user manual of the Hik-Connect app.
12.9 Set ISUP
When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage
the device, transmit data, and forward alarm information over public network.
Steps
1. Go to Configuration → Network → Advanced Settings → Platform Access.
2. Select ISUP as the platform access mode.
3. Select Enable.
4. Select a protocol version and input related parameters.
5. Click Save.
Register status turns to Online when the function is correctly set.
12.10 Set Open Network Video Interface
If you need to access the device through Open Network Video Interface protocol, you can
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configure the user settings to enhance the network security.
Steps
1. Go to Configuration → Network → Advanced Settings → Integration Protocol.
2. Check Enable Open Network Video Interface.
3. Click Add to configure the Open Network Video Interface user.
Delete
Delete the selected Open Network Video Interface user.
Modify
Modify the selected Open Network Video Interface user.
4. Click Save.
5. Optional: Repeat the steps above to add more Open Network Video Interface users.
12.11 Set Alarm Host
The device can send the alarm signal to the remote alarm host when an event occurs. The alarm
host refers to the PC installed with client software.
Steps
1. Go to Configuration → Network → Other.
2. Enter the alarm host IP and port.
3. Click Save.
12.12 Set Alarm Server
The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP
protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data
transmission.
Steps
1. Go to Configuration → Network → Advanced Settings → Alarm Server.
2. Enter Destination IP or Host Name, URL, and Port.
3. Select Protocol.
Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data
transmission during communication.
4. Click Test to check if the IP or host is available.
5. Click Save.
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12.13 Set Network Service
You can control the ON/OFF status of certain protocol as desired.
Steps
Note
This function varies according to different models.
1. Go to Configuration → Network → Advanced Settings → Network Service.
2. Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its
above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live
view, image capture, and digital zoom function cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
TLS (Transport Layer Security)
The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according to your
need.
3. Click Save.
12.14 Set SRTP
The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet
protocol, intended to provide encryption, message authentication and integrity, and replay attack
protection to the RTP data in both unicast and multicast applications.
Steps
1. Go to Configuration → Network → Advanced Settings → SRTP.
2. Select Server Certificate.
3. Select Encrypted Algorithm.
4. Click Save.
Note
Only certain device models support this function.
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Chapter 13 System and Security
It introduces system maintenance, system settings and security management, and explains how to
configure relevant parameters.
13.1 View Device Information
You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration → System → System Settings → Basic Information to view the device
information.
13.2 Search and Manage Log
Log helps locate and troubleshoot problems.
Steps
1. Go to Configuration → System → Maintenance → Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search.
The matched log files will be displayed on the log list.
4. Optional: Click Export to save the log files in your computer.
13.3 Import and Export Configuration File
It helps speed up batch configuration on other devices with the same parameters.
Steps
1. Export configuration file.
1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current
configuration file.
3) Set the saving path to save the configuration file in local computer.
2. Import configuration file.
1) Access the device that needs to be configured via web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.
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13.4 Export Diagnose Information
Diagnose information includes running log, system information, hardware information.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose
Information to export diagnose information of the device.
13.5 Reboot
You can reboot the device via browser.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.
13.6 Restore and Default
Restore and Default helps restore the device parameters to the default settings.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Click Restore or Default according to your needs.
Restore
Reset device parameters, except user information, IP parameters and
video format to the default settings.
Default
Reset all the parameters to the factory default.
Note
Be careful when using this function. After resetting to the factory
default, all the parameters are reset to the default settings.
13.7 Upgrade
Before You Start
You need to obtain the correct upgrade package.
Caution
DO NOT disconnect power during the process, and the device reboots automatically after upgrade.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
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2. Choose one method to upgrade.
Firmware
Locate the exact path of the upgrade file.
Firmware Directory
Locate the directory which the upgrade file belongs to.
3. Click Browse to select the upgrade file.
4. Click Upgrade.
13.8 View Open Source Software License
Go to Configuration → System → System Settings → About, and click View Licenses.
13.9 Time and Date
You can configure time and date of the device by configuring time zone, time synchronization and
Daylight Saving Time (DST).
13.9.1 Synchronize Time Manually
Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync..
4. Choose one time synchronization method.
– Select Set Time, and manually input or select date and time from the pop-up calendar.
Check Sync. with computer time to synchronize the time of the device with that of the local PC.
5. Click Save.
13.9.2 Set NTP Server
You can use NTP server when accurate and reliable time source is required.
Before You Start
Set up a NTP server or obtain NTP server information.
Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click NTP.
4. Set Server Address, NTP Port and Interval.
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Note
Server Address is NTP server IP address.
5. Click Test to test server connection.
6. Click Save.
13.9.3 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this
function.
Steps
1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Select Start Time, End Time and DST Bias.
4. Click Save.
13.10 Set RS-232
RS-232 can be used to debug device or access peripheral device. RS-232 can realize
communication between the device and computer or terminal when the communication distance
is short.
Before You Start
Connect the device to computer or terminal with RS-232 cable.
Steps
1. Go to Configuration → System → System Settings → RS-232.
2. Set RS-232 parameters to match the device with computer or terminal.
3. Click Save.
13.11 Set RS-485
RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data
between the device and the computer or terminal when the communication distance is too long.
Before You Start
Connect the device and computer or terminal with RS-485 cable.
Steps
1. Go to Configuration → System → System Settings → RS-485.
2. Set the RS-485 parameters.
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Note
You should keep the parameters of the device and the computer or terminal all the same.
3. Click Save.
13.12 Set Same Unit
Set the same temperature unit and distance unit. When you enable this function, the unit cannot
be configured separately in other setting pages
Steps
1. Go to Configuration → System → System Settings → Unit Settings.
2. Check Use Same Unit.
3. Set the temperature unit and distance unit.
4. Click Save.
13.13 Security
You can improve system security by setting security parameters.
13.13.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration → System → Security → Authentication to choose authentication protocol
and method according to your needs.
RTSP Authentication
Digest and digest/basic are supported, which means authentication information is needed when
RTSP request is sent to the device. If you select digest/basic, it means the device supports
digest or basic authentication. If you select digest, the device only supports digest
authentication.
WEB Authentication
Digest and digest/basic are supported, which means authentication information is needed when
WEB request is sent to the device. If you select digest/basic, it means the device supports digest
or basic authentication. If you select digest, the device only supports digest authentication.
Note
Refer to the specific content of protocol to view authentication requirements.
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13.13.2 Security Audit Log
The security audit logs refer to the security operation logs. You can search and analyze the security
log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour
after device booting. Due to limited storage space, you can also save the logs on a log server.
Search Security Audit Logs
You can search and analyze the security log files of the device so as to find out the illegal intrusion
and troubleshoot the security events.
Steps
Note
This function is only supported by certain camera models.
1. Go to Configuration → System → Maintenance → Security Audit Log.
2. Select log types, Start Time, and End Time.
3. Click Search.
The log files that match the search conditions will be displayed on the Log List.
4. Optional: Click Export to save the log files to your computer.
13.13.3 Set IP Address Filter
IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid
the visits from the certain IP addresses.
IP address refers to IPv4.
Steps
1. Go to Configuration → System → Security → IP Address Filter.
2. Check Enable IP Address Filter.
3. Select the type of IP address filter.
Forbidden
IP addresses in the list cannot access the device.
Allowed
Only IP addresses in the list can access the device.
4. Edit the IP address filter list.
Add
Add a new IP address to the list.
Modify
Modify the selected IP address in the list.
Delete
Delete the selected IP address in the list.
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5. Click Save.
13.13.4 Certificate Management
It helps to manage the server/client certificates and CA certificate, and to send an alarm if the
certificates are close to expiry date, or are expired/abnormal.
Note
The function is only supported by certain device models.
Create Self-signed Certificate
Steps
1. Click Create Self-signed Certificate.
2. Follow the prompt to enter Certificate ID, Country/Region, Hostname/IP, Validity and other
parameters.
Note
The certificate ID should be digits or letters and be no more than 64 characters.
3. Click OK.
4. Optional: Click Export to export the certificate, or click Delete to delete the certificate to
recreate a certificate, or click Certificate Properties to view the certificate details.
Create Certificate Request
Before You Start
Select a self-signed certificate.
Steps
1. Click Create Certificate Request.
2. Enter the related information.
3. Click OK.
Import Certificate
Steps
1. Click Import.
2. Click Create Certificate Request.
3. Enter the Certificate ID.
4. Click Browser to select the desired server/client certificate.
5. Select the desired import method and enter the required information.
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6. Click OK.
7. Optional: Click Export to export the certificate, or click Delete to delete the certificate to
recreate a certificate, or click Certificate Properties to view the certificate details.
Note
● Up to 16 certificates are allowed.
● If certain functions are using the certificate, it cannot be deleted.
● You can view the functions that are using the certificate in the functions column.
● You cannot create a certificate that has the same ID with that of the existing certificate and
import a certificate that has the same content with that of the existing certificate.
Server Certificate/Client Certificate
Note
The device has default self-signed server/client certificate installed. The certificate ID is default.
Install CA Certificate
Steps
1. Click Import.
2. Enter the Certificate ID.
3. Click Browser to select the desired server/client certificate.
4. Select the desired import method and enter the required information.
5. Click OK.
Note
Up to 16 certificates are allowed.
Enable Certificate Expiration Alarm
Steps
1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera
links to the surveillance center that the certificate will expire soon, or is expired or abnormal.
2. Set the Remind Me Before Expiration (day), Alarm Frequency (day) and Detection Time (hour).
Note
● If you set the reminding day before expiration to 1, then the camera will remind you the day
before the expiration day. 1 to 30 days are available. Seven days is the default reminding
days.
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● If you set the reminding day before expiration to 1, and the detection time to 10:00, and the
certificate will expire in 9:00 the next day, the camera will remind you in 10:00 the first day.
3. Click Save.
13.13.5 Control Timeout Settings
If this function is enabled, you will be logged out when you make no operation (not including
viewing live image) to the device via web browser within the set timeout period.
Go to Configuration → System → Security → Advanced Security to complete settings.
13.13.6 Set SSH
SSH is a protocol to ensure security of remote login. This setting is reserved for professional
maintenance personnel only.
Steps
1. Go to Configuration → System → Security → Security Service.
2. Check Enable SSH.
3. Click Save.
13.13.7 Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identity authentication,
which improves the security of remote access.
Steps
1. Go to Configuration → Network → Advanced Settings → HTTPS.
2. Check Enable.
3. Optional: Check HTTPS Browsing to access the device only via HTTPS protocol.
4. Select a server certificate.
Note
● Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information.
● If the function is abnormal, check if the selected certificate is abnormal in Certificate
Management.
5. Click Save.
13.13.8 Set QoS
QoS (Quality of Service) can help improve the network delay and network congestion by setting
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the priority of data sending.
Note
QoS needs support from network device such as router and switch.
Steps
1. Go to Configuration → Network → Advanced Configuration → QoS.
2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
Note
Network can identify the priority of data transmission. The bigger the DSCP value is, the higher
the priority is. You need to set the same value in router while configuration.
3. Click Save.
13.13.9 Set IEEE 802.1X
You can authenticate user permission of the connected device by setting IEEE 802.1X.
Go to Configuration → Network → Advanced Settings → 802.1X, and enable the function.
Select protocol and version according to router information. User name and password of server
are required.
13.14 User and Account
13.14.1 Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant different permission to
different user levels.
Caution
To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is used in
high-risk environment, it is recommended that the password should be changed every month or
week.
Steps
1. Go to Configuration → System → User Management → User Management.
2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to
users based on needs.
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Administrator
The administrator has the authority to all operations and can add users and operators and
assign permission.
User
Users can be assigned permission of viewing live video, setting PTZ parameters, and changing
their own passwords, but no permission for other operations.
Operator
Operators can be assigned all permission except for operations on the administrator and
creating accounts.
Modify
Select a user and click Modify to change the password and
permission.
Delete
Select a user and click Delete.
Note
The administrator can add up to 31 user accounts.
3. Click OK.
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Chapter 14 Appendix
14.1 Common Material Emissivity Reference
Material
Emissivity
Human Skin
0.98
Printed Circuit Board
0.91
Concrete
0.95
Ceramic
0.92
Rubber
0.95
Paint
0.93
Wood
0.85
Pitch
0.96
Brick
0.95
Sand
0.90
Soil
0.92
Cloth
0.98
Hard Paperboard
0.90
White Paper
0.90
Water
0.96
14.2 Device Command
Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for Hikvision
thermal cameras.
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14.3 Device Communication Matrix
Scan the following QR code to get device communication matrix.
Note that the matrix contains all communication ports of Hikvision thermal cameras.
14.4 FAQ
Scan the following QR code to get device common FAQ.
UDB
