Hikvision DS-D42C16-H LED Control Card User Manual

Full-Color LED Display Controller

User Manual

Legal Informaon

About this Manual

The Manual includes instrucons for using and managing the Product. Pictures, charts, images and

all other informaon hereinaer are for descripon and explanaon only. The informaon

contained in the Manual is subject to change, without noce, due to rmware updates or other

reasons. Please

nd the latest version of this Manual at the Hikvision website ( hps://

www.hikvision.com/ ).

Please use this Manual with the guidance and assistance of professionals trained in

supporng the

Product.

Trademarks

and other Hikvision's trademarks and logos are the properes of

Hikvision in various

jurisdicons.

Other trademarks and logos menoned are the properes of their respecve owners.

: The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI

Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United

States and other countries.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT

DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH

ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR

PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION

BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,

INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS

INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,

WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,

OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,

AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY

LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS

INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE

SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.

ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT

Full-Color LED Display Controller User Manual

INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.

YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN

RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS.

Full-Color LED Display Controller User Manual

Regulatory Informaon

FCC Informaon

Please take aenon that changes or modicaon not expressly approved by the party responsible

for compliance could void the user's authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable

protecon against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the

instrucon manual, may cause harmful

interference to radio communicaons. Operaon of this equipment in a residenal area is likely to

cause harmful interference in which case the user will be required to correct the interference at his

own expense.

FCC Condions

This device complies with part 15 of the FCC Rules. Operaon is subject to the following two

condions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired

operaon.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with

"CE" and comply therefore with the applicable harmonized European

standards listed under the EMC Direcve 2014/30/EU, the RoHS Direcve

2011/65/EU.

2012/19/EU (WEEE direcve): Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated

collecon points.

For more

informaon see: hp://www.recyclethis.info .

2006/66/EC (baery direcve): This product contains a baer y that cannot be

disposed of as unsorted municipal waste in the European Union. See the

product documentaon for specic baery informaon. The baery is

marked with this symbol, which may include

leering to indicate cadmium

(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the

baery to

your supplier or to a designated

collecon point. For more informaon see:

hp://www.recyclethis.info .

Full-Color LED Display Controller User Manual

iii

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Full-Color LED Display Controller User Manual

Preface

Applicable Models

This guide is applicable to full-color LED display controller.

Symbol Convenons

The symbols that may be found in this document are dened as follows.

Symbol Descripon

Danger

Indicates a hazardous situaon which, if not avoided, will or could

result in death or serious injury.

Cauon

Indicates a potenally hazardous situaon which, if not avoided, could

result in equipment damage, data loss, performance degradaon, or

unexpected results.

Note

Provides addional informaon to emphasize or supplement

important points of the main text.

Safety Instrucon

• Proper conguraon of all passwords and other security sengs is the responsibility of the

installer and/or end-user.

• In the use of the product, you must be in strict compliance with the electrical safety

regulaons

of the naon and region. Please refer to technical specicaons for detailed informaon.

• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power

Source with 100~240 VAC according to the IEC60950-1 standard. Please refer to technical

specicaons for detailed informaon.

• Do not connect several devices to one power adapter as adapter overload may cause over-

heang

or a re hazard.

• Please make sure that the plug is rmly connected to the power socket.

• If smoke, odor or noise rise from the device, turn

o the power at once and unplug the power

cable, and then please contact the service center.

Full-Color LED Display Controller User Manual

Contents

Chapter 1 Product Introducon .................................................................................................. 1

1.1 Overview ................................................................................................................................ 1

1.2 Main Features ........................................................................................................................ 1

1.3 Physical Interface ................................................................................................................... 2

Chapter 2 Device Acvaon and Login ........................................................................................ 4

2.1 Acvate the Device ................................................................................................................ 4

2.2 Add Power Distribuon Cabinet ............................................................................................ 6

2.3 Login ...................................................................................................................................... 6

Chapter 3 Client

Conguraon and Operaon ............................................................................ 7

3.1 Wizard .................................................................................................................................... 7

3.1.1 Display Aribute Conguraon .................................................................................... 7

3.1.2

Congure Signal Cable .................................................................................................. 8

3.2 Signal Input Type Conguraon ........................................................................................... 10

3.3 Display Adjustment .............................................................................................................. 10

3.3.1 Correct Screen/Seam .................................................................................................. 10

3.3.2

Congure Screen Color ............................................................................................... 15

3.3.3 Congure Brightness ................................................................................................... 16

3.3.4

Congure Image Enhancement ................................................................................... 16

3.3.5 Input Capability ........................................................................................................... 17

3.4 Volume Adjustment ............................................................................................................. 18

3.5

Congure a Scene ................................................................................................................ 19

3.6 Add Device Alias ................................................................................................................... 20

3.7 Congure Message .............................................................................................................. 20

3.8

Congure OSD ...................................................................................................................... 21

3.9 Congure Network ............................................................................................................... 21

3.10 Congure No-Signal Screensaver ....................................................................................... 22

Full-Color LED Display Controller User Manual

3.11 Congure On/o Image ..................................................................................................... 23

3.12 Congure Mulcast Control ............................................................................................... 23

3.13

Congure Video Window Opening .................................................................................... 24

3.14 Congure Screen Splicing ................................................................................................... 25

Chapter 4 Device Maintenance ................................................................................................. 27

4.1 Screen Defecve Pixel Detecon ......................................................................................... 27

4.2 Test Screen Color ................................................................................................................. 27

4.3 Congure Advanced Image .................................................................................................. 28

4.4 Congure Dehumidicaon ................................................................................................. 28

4.5 Congure Work Mode .......................................................................................................... 29

4.6 Detect Screen Status ............................................................................................................ 30

4.7 View Device Informaon ...................................................................................................... 30

4.8 View Receiving Card

Informaon ......................................................................................... 30

4.9 Upgrade ............................................................................................................................... 31

4.9.1 Local Upgrade ............................................................................................................. 31

4.9.2 Online Upgrade ........................................................................................................... 32

Chapter 5 System Maintenance ................................................................................................ 34

5.1 Import/Export

Conguraon File ......................................................................................... 34

5.2 Export Conguraon File ..................................................................................................... 34

5.3 Search and Export Logs ........................................................................................................ 34

5.4 Sync Time ............................................................................................................................. 35

5.5 Remote Reboot .................................................................................................................... 35

5.6 Restore Factory

Sengs ....................................................................................................... 35

5.7 Restore User Default Sengs .............................................................................................. 35

Chapter 6 Local Conguraon and Operaon ........................................................................... 36

6.1

Mul-funconal Card (Oponal) .......................................................................................... 36

6.2 Remote Control Funcons ................................................................................................... 36

Chapter 7 FAQ .......................................................................................................................... 38

Full-Color LED Display Controller User Manual

vii

7.1 Full Screen is Unlit ................................................................................................................ 38

7.2 Image is Incomplete or in Wrong Posion ........................................................................... 38

7.3 Full-screen Image Flashes or Vibrates .................................................................................. 39

7.4 Spots/Strips Exist in Full-screen Image ................................................................................ 39

7.5 Certain Unit Image Flashes or Has Spots ............................................................................. 39

7.6 Certain Unit Screen is Unlit .................................................................................................. 39

7.7 Certain Module or Row of Modules are Unlit in Unit .......................................................... 40

7.8 Screen Display Error When Smart

Sengs .......................................................................... 40

7.9 Searching Online Device Fail ................................................................................................ 40

Full-Color LED Display Controller User Manual

viii

Chapter 1 Product Introducon

1.1 Overview

LED Full-Color Display Controller can be used with the full-color display units to achieve the

seamless joinng of the video wall in any dimensions. It is applicable to the meeng rooms, studio,

gym, airport, bank, adversement, family cinema, etc.

1.2 Main Features

Basic Features

• 16 Gigabit Ethernet output ports, each with 4096 × 2160@60 Hz signal source input at most

• Super long subtle display, and le-jusfying and right-jusfying, centering and scroll display

•

Automac dehumidicaon to protect damp led, and three humidity modes suit the areas of

dierent humidity

• Quick and convenient

operaon by remote client soware

• Remote control with remote UI menu on the display unit

• Obtains IP address on random network segment to make sure no conicts among IPs and

network security

• Scene saving, and free switching with custom pictures and

subtles displayed on the windows of

both sides

• Quick and convenient adjustment of display brightness

•

Mulcast unied control of mul devices

• 3D signal available with 3D signal transmier and glasses equipped, single device with 3840 ×

1080 load capability at most

• Ezviz upgrade

• Audio in and audio out

Specic Features

• Mul-controller cascade display, mulcast control to realize synchronizaon

Superior Image Processing

• 16 bit depth of processing, low light and high grey to restore the colors of original images

• 3840 Hz high refresh rate, nanosecond response

me, and smooth video pictures

• Automac brightness and self-adapon to environmental lightness (with mul-funconal card)

• Image color temperature adjustment with standard, cold, warm, custom colors selectable

• Highly reliable pixel-by-pixel screen

correcon to ensure the consistency between brightness and

chromacity

• Manual visual piece revision to dilute and smooth the gap

• Image enhancement adjustment to improve the visual display

Full-Color LED Display Controller User Manual

Powerful System Funcons

• DVI, DP, and 2 HDMI signal source input, and HDMI loop output available

• HD signal input at up to 4096 × 2160@60 Hz (4K) and 4K point-to-point output

• Image scaling available

1.3 Physical Interface

Front Panel

Figure 1-1 Front Panel Interface

Table 1-1 Interface Descripon of Front Panel

Indicator Descripon Indicator Descripon

POWER Power indicator

• Red: be in the sleep mode

• Green: work normally

ACTIVE Acve status indicator

Flickers green when the device

is powered on

SOURCE Signal source status indicator

• Steady on: with signal source

input

• Unlit: no signal source input

USB USB indicator

• Steady on: with USB inserted

• Unlit: no USB inserted

SYSERR System error indicator

Steady on green when system

error occurs

LINKERR Link error indicator

Steady on green when the

receiving card is oine

LCD Panel Display informaons such as

brightness, device IP, input/

output resoluon, signal source

type, menu lock status

Knob • Normal Mode (not the Menu

Mode): rotate right/le to

adjust brightness

• Menu Mode: rotate

right/le

to select menu item; press to

select or enter next menu

Full-Color LED Display Controller User Manual

Indicator Descripon Indicator Descripon

BACK • Long press: unlock the menu

lock and press the knob to

enter menu mode

• Short press: back to the

previous menu or the main

SOURCE/

TEST

• Long press: enter the image

test mode

• Short press: switch the signal

source

POWER UP/

DOWN

• Long press: device in sleep

• Short press: awake the

device

—— ——

Rear Panel

Figure 1-2 Rear Panel Interface

Table 1-2 Interface Descripon of Rear Panel

Interface Descripon Interface Descripon

LAN Network signal input USB USB interface

DP DP interface HDMI IN 1/IN 2 HDMI signal input 1/

input 2

HDMI OUT HDMI signal output LIGHT SENSOR Light sensor interface

DVI DVI interface AUDIO IN/OUT Audio input/output

IR IN Infrared input WAKEUP Wakeup interface

3D OUT 3D signal output 3D IN 3D signal input

DATA 16 network port

output

Power 110 to 220 VAC

Full-Color LED Display Controller User Manual

Chapter 2 Device Acvaon and Login

2.1 Acvate the Device

In order to protect personal account privacy and reinforce system/data security, you need to set

Before You Start

• The client soware has been installed correctly.

• PC and the device are in the same network segment.

Steps

1. Run the client .

Figure 2-1 Register

2. Click Online Device to show all online devices in the current network segment.

Full-Color LED Display Controller User Manual

Figure 2-2 Acvate Online Device

3. Select the device to be acvated and click Acvate.

4. Enter Password and

Conrm Password in the popup window.

Figure 2-3 Acvaon

Cauon

We highly recommend you create a strong password of your own choosing (Using a minimum of

8 characters, including at least three of the following categories: upper case leers, lower case

leers, numbers, and special characters.) in order to increase the security of your product. And

we recommend you reset your password regularly, especially in the high security system,

reseng the password monthly or weekly can beer protect your product.

5. Click Apply to acvate the device.

6. Select the

acvated device in Online Device interface.

7. Modify network parameters and enter Password.

8. Click Modify to save the

modicaons.

Full-Color LED Display Controller User Manual

Note

If the network segment which device connected has DHCP funcon, it will allocate IP by default,

please skip step 6, 7 and 8.

2.2 Add Power Distribuon Cabinet

You can add a power distribuon cabinet as needed. The client can turn on/o the screen remotely

aer adding the power distribuon cabinet.

Steps

1. Double click LED Display Controller to run the client.

2. Click Power

Distribuon Cabinet Cong.

Figure 2-4 Login

3. Enter IP and port No. of power distribuon cabinet.

4. Click OK.

5. Enable Power

Distribuon Cabinet Cong.

2.3 Login

Before any operaon, you need to log into the LED client server.

Steps

1. Run the client to enter the login interface.

2. Enter IP Address, Port No, User Name, and Password.

Oponal: Check remember password to remember the login password, so there is no need to

enter password for the next login.

Oponal: Check Auto Login to Log into the client automacally.

5. Click Login.

Full-Color LED Display Controller User Manual

Chapter 3 Client Conguraon and Operaon

3.1 Wizard

For the rst login, the client will pop up a wizard, including display aribute conguraon and

signal cable conguraon. Set the parameters as needed, and the client can recognize the screen

parameters automacally when you log in the next me.

3.1.1 Display Aribute Conguraon

You can congure some basic parameters in the display aribute window, such as screen type,

screen scale, screen

resoluon and other parameters.

Screen

Conguraon

Congure screen scale and type, select signal source type as needed.

Figure 3-1 Display Aributes

Screen Scale

Set rows and columns of the screen according to the actual situaon.

Note

Each screen contains 2 receiving cards. If the actual screen size is 2 × 2, you need to set the scale

as 2 × 4.

Screen Type

Select it according to the screen type and material number. Or click Load from Screen to select

the screen type and material number.

Cure Parameters

Full-Color LED Display Controller User Manual

Save parameters in the receiving card to ensure your screen displays properly aer next reboot.

Congure Screen Resoluon

Aer conguring the screen resoluon, the display image can match the actual screen resoluon.

It can reduce the image loss and paral black screen caused by resoluon.

Steps

1. Enter Display

Aribute interface.

2. Check Signal Resource Zoom.

3. Select Screen

Resoluon.

Select

resoluon in Screen Resoluon.

If there is no appropriate

resoluon n the Screen Resoluon, you can select Custom

Resoluon in Screen Resoluon, and enter resoluon in Custom Screen Resoluon.

Note

• The width of the custom

resoluon should be a mulple of 4.

• Uncheck Signal Resource Zoom in splcing and controlling scene.

What to do next

Click Next and congure signal cable.

3.1.2

Congure Signal Cable

Congure signal cable according to the actual receiving card connecon between LED cabinets.

Steps

Note

Aer conguring the screen scale, LED screen will show the signal cable connecon. The

connecon of client signal cables must match the screen connecon.

1. Go to the Signal Cable Conguraon interface.

Click Next in the Display Aribute interface.

Click Basic

Conguraon → Signal Cable Conguraon .

2. Check Display Actual Lines on Screen. You need to connect the cable according to the

posion

prompt on the screen.

3. Select sending port below Please select sending port to connect.

Note

The locaon prompt of each screen will indicates you to connect the signal cable. If the poson

prompt is 2-1, the screen is the rst screen to connect to No.2 sending port.

Full-Color LED Display Controller User Manual

Figure 3-2 Signal Cable Conguraon

4. Connect signal line.

Click the screen on the right side of the interface to connect signal line.

Select Line Type, and select

starng port and end port on the right side of the interface.

5. Right-click on the right side of the interface aer connecon.

6. Select Complete Signal Cable Connecon.

7. Click Save.

Port

conguraon informaon set. will pop up aer the signal cable is connected.

Other

Operaon

Supports some auxiliary operaons to complete the signal cable connecon.

Copy Image

Enable Copy Image as needed, and

ll the number of images (the number of screens).

According to the actural lines displayed on screen, congure signal cables in every image/screen

on the client. For more informaon about how to congure signal cables, refer to Congure

Signal Cable .

Table 3-1 Maximum Number of Images for

Dierent Sending Card Type

Sending Card Type Maximum Number of Images

DS-D42C16 8

DS-D42C08 4

DS-D42C04 2

Sending Port

Full-Color LED Display Controller User Manual

Port of sending card is applied to communicate between sending card and receiving card. The

receiving card connected by signal sending port is Card1, the receiving card connected to the

rst sending card is Card2, and so on.

Cancel

Cancel last operaon.

Restore

Resume last operaon.

Reset Current Port

Cancel all sengs of current signal sending port.

Reset All Ports

Cancel sengs of all signal sending ports.

Signal Backup

Input signals by two channels to ensure signal stability.

Note

If Signal Backup checked, the relaon between the main and sub ports should be the same as that

of the client.

3.2 Signal Input Type Conguraon

Select the signal source type in the upper right corner of Display Status. You should select the

signal source according to the sending card resoluon.

Note

Dierent signal source may result in dierent resoluon.

3.3 Display Adjustment

Screen can get best display eects by conguring image parameters, brightness and enhancement,

screen display parameters, etc.

3.3.1 Correct Screen/Seam

You can correct screen and seam manually or in a batch to deliver beer LED display eects.

Correct Screen Manually

Correct display parameters of LED screens to achieve the same display eects.

Full-Color LED Display Controller User Manual

Steps

1. Click Screen Adjustment → Advanced

Operaon → Correcon → Manual Correcon .

Figure 3-3 Correct Screen Manually

2. Select Enable Correcon.

3. Select Screen in

Correcon. Drag the bar of Minimum Eecve Correcon Value and the data

bigger than the set value can be corrected.

4. Select area to correct.

Check Show Module and select the module to correct.

Uncheck Show Module and select the screen to correct.

5. Correct the whole screen or correct the selected area of the screen.

Correct the whole screen: click , and select the desired screen.

Full-Color LED Display Controller User Manual

Figure 3-4 Correct the Whole Screen

Correct the selected area of the screen: click , and input the start coordinate and end

coordinate of the desired area.

Figure 3-5 Correct the Area of the Screen

6. Adjust RGB value.

Drag the bars.

Enter numbers in the text boxes.

Note

• You can check Simultaneous Adjustment to adjust RGB simultaneously.

• The number ranges from 800 to 1200, and the default value is 1000.

Full-Color LED Display Controller User Manual

7. Click Preview or press Enter to check the

eects.

8. Click Apply.

Operaon Descripon

Clear Reset all parameters if needed.

Load Original Data Load original correcon data.

Note

The funcon may vary with models. The parameters will not be

displayed when the funcon not supported.

Correct Seam Manually

Steps

1. Click Screen Adjustment → Advanced Operaon → Correcon → Manual Correcon .

Figure 3-6 Correct Seam Manually

2. Select Enable Correcon.

3. Select Seam in Correcon.

4. Select Calibraon Range.

All

Correct all seams.

Vercal Line

Correct all vercal seams.

Full-Color LED Display Controller User Manual

Horizontal Line

Correct all horizontal seams.

5. Select area to correct.

Check Show Module and select the module to correct.

Uncheck Show Module and select the screen to correct.

6. Drag the bar to adjust Seam Width.

Note

The seam width ranges from 1 to 10.

7. Adjust RGB value.

Drag the bars.

Enter numbers in the text boxes.

Note

• You can check Simultaneous Adjustment to adjust RGB simultaneously.

• The number ranges from 800 to 1200, and the default value is 1000.

8. Click Preview to check the eects.

9. Click Apply.

Batch Correct Screen

You can correct screen display in a batch by imporng correcon le.

Before You Start

• The correcon le has been obtained from the supplier.

• Select a screen as the start of the batch

correcon in the Manual Correcon .

Steps

1. Click Screen Adjustment → Advanced Operaon → Correcon → Batch Correcon .

Figure 3-7 Batch Correcon

2. Click to select correcon le.

3. Click Upload. The screens/seams will be corrected based on the uploaded le.

Operaon

Descripon

Full-Color LED Display Controller User Manual

DownLoad Download the correcon le as the backup les. You can also upload this

correcon le to correct other devices.

3.3.2 Congure Screen Color

You can adjust color temperature and color standard as needed.

Before You Start

Connect the signal source to the device before conguring the image contrast and saturaon.

Steps

1. Go to Screen Adjustment → Basic Control → Image Adjustment .

Figure 3-8 Image Adjustment

2. Select Color Temperature .

3. Select Color Standard.

Wide Color Gamut

Applicable to UHD (Ultra High

Denion) devices.

Digital Cinema

Applicable to digital cinemas and high-end displays.

HDTV

Applicable to HDTV(High Denion Television) and other common video devices.

General

Applicable to general displays.

Original

Restore to the original color.

Full-Color LED Display Controller User Manual

3.3.3 Congure Brightness

Congure LED screen brightness.

Steps

1. Click Screen Adjustment → Basic Control → Basic

Conguraon .

Figure 3-9 Brightness Adjustment

2. Adjust the brightness. Brightness ranges from 1 to 8. Brightness of energy saving mode ranges

from 1 to 2. Brightness of balanced mode ranges from 3 to 4. Brightness of high light mode

ranges from 5 to 6. Brightness of sport mode is from 7 to 8.

Slide the slider.

Enter numbers in the text box.

Brightness

Brightness is a photometric measure of the luminous intensity per unit area of light traveling

in a given

direcon. It describes the amount of light that passes through, is emied or

reected from a parcular area, and falls within a given solid angle. The SI unit for luminance

is candela per square metre (cd/m2).

Note

If the device has congured mul-funconal card, you can check Auto to enable auto brightness

adjustment.

3. Enable Eye Protecon Mode as needed.

3.3.4

Congure Image Enhancement

You can enhance image display eects by client.

Before You Start

Connect the signal resource to the device correctly.

Full-Color LED Display Controller User Manual

Steps

1. Go to Screen Adjustment → Basic Control → Image Enhancement .

Figure 3-10 Image Enhancement

2. Select Scene Enhancement or slide the slider to adjust Clarity, Contrast and Saturaon.

Sunlight Scene

When the device is in well-lit environment, you can select it and the corresponding strength.

Darkness Scene

When the device is not in well-lit environment, you can select it and the corresponding

strength.

Oponal: Check Test to view the image eect on the screen. Screen on the le side shows the

image before enhancement, while the screen on the right side shows the image aer

enhancement.

3.3.5 Input Capability

You can enable 4K signal input, 3D video processing, input signal auto detecon, and resoluon

self-adapon,

and select input format as needed.

Steps

1. Click Screen Management → Advanced Operaon → Input Capability .

2. Set parameters as needed.

4K Signal Input

If you disable 4K signal input, we recommend you using 1080p signal input.

3D Video Processing

Check Enable when there is need for 3D video processing.

Full-Color LED Display Controller User Manual

Note

• Before enabling 3D Video Processing, you need to install

mulch-funconal card rst.

• Only when 3D parameters are congured into screens, 3D Video Processing can be

enabled.

•

Aer enable 3D Video Processing, 3D Processing Mode and Le-Right Image Switch can

be supported.

3D Processing Mode

3D Processing Mode is divided into

Le-Right Alternang, Le-Right Image Integraon and

Upper-Lower Image Integraon.

• When you select Le-Right Image Integraon or Upper-Lower Image Integraon, the

frame rate for signal source input is 120 Hz, the video needs to be set to

Le-Right Image

Integraon or Upper-Lower Image Integraon and the signal source output method needs

to be set to

shuer acve switching mode.

• When you select Le-Right Alternang, the frame rate for signal source input is 60 Hz, the

video is played in the full screen and there is no need for other operaons.

Le-Right Image Switching

When the le image is opposite to the right image, you can enable Le-Right Image

Switching.

Input Signal Auto Detecon

Check Enable to detect input signal automacally.

Best Resoluon Self-Adapon

Check Enable, and the input and output resoluon will be the same automacally.

Input Format Support

The input standard is RGB by default. Select Auto Recognion when the signal standard is

not RGB.

Note

Before enabling 3D funcon, you need to install mulch-funconal card rst.

3. Click OK.

3.4 Volume Adjustment

You can adjust the audio input volume of LED display on the client.

Before You Start

The Input Capability is enabled in Screen Management → Advanced Operaon → Input

Capability .

Full-Color LED Display Controller User Manual

Steps

1. Go to Screen Adjustment → Basic Control → Basic

Conguraon .

2. Slide the slider or enter numbers in the text box to adjust the volume.

3.5 Congure a Scene

You can save the conguraons of, for example, signal input type, 3D video processing, or video

opening window, as a scene to call for convenience.

Steps

1. Click Scene on the right of the interface.

Figure 3-12 Scene Conguraon

2. Click .

3. Enter a scene name.

4. Click Finish to save the scene into the scene list.

Oponal: You can also do the following operaons.

Operaon

Descripon

Delete the scene.

Edit the scene name.

Full-Color LED Display Controller User Manual

Operaon Descripon

Call the scene.

Apply the scene.

3.6 Add Device Alias

Device alias is used to disnguish devices from each other.

Steps

1. Click on the Display Status.

2. Edit device alias.

3. Click OK to save the device alias.

3.7

Congure Message

Release rolling/stac meaasge to terminal by the client.

Before You Start

No-signal screensaver is in custom mode. Refer to Congure No-Signal Screensaver .

Steps

1. Click Screen Adjustment → Advanced Operaon → Message Conguraon .

Figure 3-13 Message Conguraon

2. Enable Show Message.

3. Enter message in the text box.

Congure text style, including font color, font size, posion and rolling speed.

Full-Color LED Display Controller User Manual

Note

Background color is black by default and is not adjustable.

5. Click Apply.

3.8 Congure OSD

Screen will display prompts aer conguring OSD (On-screen Display).

Steps

1. Click Screen Adjustment → Advanced Operaon → OSD Conguraon .

Figure 3-14 OSD Conguraon

2. Click Enable OSD.

3. Congure OSD Text and OSD Background Color.

4. Click Apply.

Operaon

Conguraon

Restore Default Sengs Restore to default OSD sengs.

3.9 Congure Network

The device will obtain IP automacally when the network segment of the device has changed.

Before You Start

The network segment connected by the device has DHCP (Dynamic Host Conguraon Protocol)

funcon.

Steps

1. Click Screen Adjustment → Advanced Operaon → Network Conguraon .

2. Click Obtain IP Address

Automacally.

Note

This funcon is enabled by default.

Full-Color LED Display Controller User Manual

3.10 Congure No-Signal Screensaver

The screen will display default no-signal screensaver when there is week input signal or no input

signal.

Steps

Note

You can choose default mode, custom mode, and black screen mode. Here we take custom mode

as an example.

1. Click Screen Adjustment → Basic Control → No-Signal Screensaver .

Figure 3-15 No-Signal Screensaver Conguraon

2. Click Custom.

3. Click Select Picture to select the pictures.

4. Click Upload.

Note

• The picture format only can be JPG and

resoluon should be between 320 * 240 and 3840 *

3840.

• If you upload more than one picture, the pictures will be auto switches automacally when

the screensaver displays.

5. Oponal: Check Random Play.

6. Oponal: select Picture Auto-Switch Interval.

System will auto-switch pictures randomly according to the interval when there is no input

signal.

Full-Color LED Display Controller User Manual

3.11 Congure On/o Image

You can use the screen saver as the on/o image or customize the image. Take customizing the

on/o image as an example.

Steps

1. Click Screen Adjustment → Advanced

Operaon → On/O Image .

Figure 3-16 On/O Image Conguraon

2. Click Custom, and click Select Image to select an image in your computer.

3. Click Upload.

Note

Only images in JPG format with resoluon from 320 × 240 to 3840 × 3840 are available.

3.12 Congure Mulcast Control

Through mulcast funcon, you can control and congure several devices simultaneously.

Steps

Mulcast

In computer networking, mulcast is group communicaon where informaon is addressed to a

group of

desnaon computers simultaneously. Mulcast can be one-to-many distribuon.

1. Click Screen Adjustment → Advanced Operaon → Mulcast Control .

2. Check Enable

Mulcast.

Full-Color LED Display Controller User Manual

Note

Items available for mulcast control include brightness/white balance, signal input switch,

dehumidicaon conguraon, aribute conguraon, system conguraon, basic

conguraon, and advanced conguraon. Check the items based on your needs.

3. Check the device you want to synchronize.

4. Click OK.

Note

You can login to any checked IP to achieve mulcast control.

3.13 Congure Video Window Opening

Video opening window is a virtual split screen on the LED display to meet the combined display of

mulple contents. Currently, the enre screen can be divided into three areas: le, center, and

right. The

le and right areas are picture areas, and the center area is the input area of external

signal sources.

Steps

1. Click Screen Adjustment → Advanced Operaon → Video Window Opening .

Figure 3-17 Video Window Opening Conguraon

2. Enable Video Window Opening. The screen is divided into le, center, and right areas vercally

by default.

Oponal: Adjust the split screen layout by dragging the vercal line of the center area.

4. Congure the pictures to be displayed in the le and right areas in the upper-right corner.

Full-Color LED Display Controller User Manual

Default

The area displays the defalut picture in the system.

Black Screen

The area displays black screen.

Custom

Click Upload to upload pictures to be displayed. You can also replace or delete the uploaded

pictures.

Please upload pictures in JPEG or JPG format with size smaller than 6 MB.

5. Click OK.

3.14

Congure Screen Splicing

You can splice mulple LED screens into one to display a complete picture, without the need for

processing by professional video wall controllers. 3D screen splicing is available.

Steps

1. Click Screen Splicing Conguraon.

Figure 3-18 Screen Splicing Conguraon

2. Congure the sending card splicing scale.

Note

Up to 4 × 4 are available for the splicing scale.

3. Bind devices to the specic display areas. You can use one of the following ways.

Click to choose the area, and then click

before the desired device to bind.

Drag the desired device to the area to bind.

Full-Color LED Display Controller User Manual

Note

• Only horizontally screen splicing is supported.

• Please enter the user name and password for the

rst me login of the device.

• If you want to splice a new device, click

before the binded device rst, and then click

before the desired device.

• If the binded device is

oine, the splicing area will turns grey.

4. Click OK.

Oponal: You can click Clear the Binded to clear all the binded devices.

Full-Color LED Display Controller User Manual

Chapter 4 Device Maintenance

4.1 Screen Defecve Pixel Detecon

You can check the defecve pixels of the screen.

You can hover over the virtual screen on Display Status to check the number of defecve pixels on

the screen.

Table 4-1 Defecve Pixel Detecon

Icon Descripon

Show the posion of defecve pixels on the display.

Show the coordinates of the defecve pixels on the client.

4.2 Test Screen Color

You can select dierent images to test if the LED screen can display normally.

Steps

1. Click Screen Adjustment → Advanced Operaon → Screen Detecon .

Figure 4-1 Screen Detecon

Full-Color LED Display Controller User Manual

2. Select Enable

Detecon.

3. Select the image you want to test.

Click the image you want to test.

Click the white box beside Custom Color to customize colors, and click OK.

Click Enable Auto

Detecon, and the system will display default images to test.

4.3 Congure Advanced Image

You can congure the level and brightness level of the original grayscale to improve the image

quality.

Steps

1. Click Screen Adjustment → Advanced

Operaon → Advanced Image Conguraon .

Figure 4-2 Advanced Image Conguraon

2. Drag the bar to congure the level.

Level of Original Grayscale

The higher the level is, the more colorful the LED screen displays and the higher the image

quality is.

Brightness Level of Original Grayscale

The higher the level is, the brighter the LED screen displays.

3. Click OK.

4.4

Congure Dehumidicaon

Dehumidicaon funcon is to avoid potenal LED screen damage caused by humid environment.

Steps

1. Click Screen Adjustment → Advanced Operaon → Dehumidicaon Conguraon .

Full-Color LED Display Controller User Manual

Figure 4-3 Dehumidicaon Conguraon

2. Select Auto Dehumidicaon.

3. Select Area. High Humidity Area, Medium Humidity Area, Low Humidity Area are selectable.

4. Click OK.

Operaon Descripon

Enable Dehumidicaon Enable dehumidicaon manually.

Disable Dehumidicaon Disable dehumidicaon manually.

Note

Disable dehumidicaon manually is valid for single me. Dehumidicaon funcon will be

auto enabled aer next startup.

4.5 Congure Work Mode

You can congure the Work Mode in the upper-right corner on the Display Status interface.

Congure the work mode according to dierent scenes to get high system performance.

Four kinds of work modes are available: Normal Mode, High-Performance Mode, Energy-Saving

Mode and HDR Mode.

Normal Mode

The brightness is level 3 by default and level 6 at most. Normal contrast. Original grayscale is level

0. Low refresh rate.

High-Performance Mode

The brightness is level 7 by default and level 10 at most. High contrast. Original grayscale is level 1.

High refresh rate.

Full-Color LED Display Controller User Manual

Energy-Saving Mode

The brightness is level 3 by default and level 3 at most. Normal contrast. Original grayscale is level

0. Low refresh rate.

HDR Mode

The brightness is level 10 by default and level 10 at most. High contrast. Original grayscale is level

1. High refresh rate.

Note

• The Normal Mode is recommended to prevent overheat caused by high

consumpon.

• When the system is restored to default or factory sengs, the work mode is Normal Mode by

default.

4.6 Detect Screen Status

Aer enabling screen status detecon, alarm informaon will be shown on the screen if the

temperature, voltage, number of defecve pixels of the screen and temperature of the sending

card exceeded the limit.

Steps

1. Select System

Sengs → System Detecon .

2. Set the limitaon of the screen voltage, screen temperature, seding card temperature and

number of

defecve pixels on the screen.

3. Click Apply.

4. Enable Screen Display.

4.7 View Device

Informaon

Check client version informaon and ocial website.

Select System

Sengs → About to check client version informaon and ocial website.

Select Display Status to check device version informaon, including Controller Version, FPGA

Version, Card Type, and so on.

4.8 View Receiving Card

Informaon

View receiving card informaon, including network interface, number of connected devices,

whether the version is matched, and version number.

Steps

1. Select Display Status → Card Version .

Full-Color LED Display Controller User Manual

Figure 4-4 Receiving Card Version

2. Check receiving card details in the receiving card version interface for device maintenance.

3. Click OK.

4.9 Upgrade

Please use the latest rmware to obtain all possible security updates.

Note

Do not disconnect the power supply during updang.

4.9.1 Local Upgrade

Upgrade Receiving Card/Mul-funconal Card

You can upload upgrade patch to upgrade receiving card or mul-funconal card.

Full-Color LED Display Controller User Manual

Steps

1. Click System

Sengs → System Maintenance → Upgrade

2. Click

to select upgrade patch.

3. Click Upgrade.

Operaon Descripon

Auto Update Receiving

Card Version When

Reboong

When sending card reboots, it will detect receiving card

version. System will update receiving card version by default if

there is a new version.

Note

If upgrading failed and the device cannot funcon correctly, please contact suppliers in me.

Result

The device will reboot automacally when upgrade nished.

Upgrade Sending Card

You can upload upgrade le to upgrade receiving card or mul-funconal card.

Steps

1. Click System Sengs → System Maintenance → Upgrade

2. Click

to select upgrade patch.

3. Click Upgrade.

Note

If upgrading failed and the device cannot funcon, please contact suppliers in me.

Result

The device will reboot

automacally when upgrade nished.

4.9.2 Online Upgrade

Upgrade Receiving Card Online

Get the newest version of the upgrade package from the cloud to upgrade the receiving card.

Before You Start

The PC has been connected to the Internet.

Steps

1. Click Display Status.

Full-Color LED Display Controller User Manual

2. Click

on the right side of Receiving Card Version, the device will automacally get the newest

version of the upgrade package from the cloud.

Note

• If the receiving card is the newest version already, there is no need to upgrade.

• The receiving card will

automacally restart when upgraded.

Upgrade Sending Card Online

Get the newest version of the upgrade package from the cloud to upgrade the sending card.

Before You Start

The PC has been connected to the Internet.

Steps

1. Click Display Status.

2. Click

on the right side of Controller Version, the device will automacally get the newest

version of the upgrade package from the cloud.

Note

• If the sending card is the newest version already, there is no need to upgrade.

• The sending card will

automacally restart when upgraded.

Full-Color LED Display Controller User Manual

Chapter 5 System Maintenance

This chapter mainly introduces imporng/exporng conguraon le, searching logs, restoring

parameters, restoring default

sengs, and me synchronizaon.

5.1 Import/Export Conguraon File

Conguraon le can be imported to congure the system easily.

Steps

1. Click System Sengs → System Maintenance → Import and Export .

2. Click

to select le path.

3. Click Import.

5.2 Export

Conguraon File

Conguraon le can be exported for local backup.

Steps

1. Click System Sengs → System Maintenance → Import and Export .

2. Click

to select le path.

3. Click Export.

Note

Exported conguraon le is encrypon mode to prevent informaon disclosure. For more

details, please contact us.

5.3 Search and Export Logs

System operaon logs can be searched and exported for backup.

Steps

1. Click System Sengs → Search Log .

2. Set search

condions, including Start Time and End Time.

3. Click Search.

Note

Up to 2000 search results can display. Please narrow down the search scope if there too many

search results.

The results will be displayed in list.

Full-Color LED Display Controller User Manual

Oponal: Click Export to export all the search results.

Note

Logs can be exported in CSV or XML le format. A prompt window will pop up when the logs are

exported successfully.

5.4 Sync Time

Steps

1. Click System

Sengs → System Maintenance → Sync Time .

2. Set me synchronizaon mode.

Select Local Time to synchronize the device me with the client.

Click

, seng display me manually, and click OK.

3. Click Time Sync.

5.5 Remote Reboot

Both sending card and receiving card can be rebooted remotely.

Steps

1. Click System

Sengs → System Maintenance → Others .

2. Select Sending Card or Receiving Card in the Remote Reboot.

3. Click Reboot.

5.6 Restore Factory

Sengs

All sengs can be restored to factory by default.

Steps

1. Click System Sengs → System Maintenance → Others .

2. Click Restore Factory Sengs.

3. Click OK in the pop-up window.

5.7 Restore User Default

Sengs

All sengs can be restored to user default sengs by default.

Steps

1. Click System Sengs → System Maintenance → Others .

2. Click Restore Default Sengs.

3. Click OK in the pop-up window.

Full-Color LED Display Controller User Manual

Chapter 6 Local Conguraon and Operaon

Use a combinaon of mul-funconal card and remote control to operate the LED screen OSD

menu.

Ensure the device is connected and

acvated before using the remote control.

Press Menu buon to go to Local Operaon. You can congure the parameters of input, output,

image, system, sending card and receiving card in Local

Operaon .

6.1 Mul-funconal Card (Oponal)

The mul-funconal card has an infrared receiver and a light sensor. With a mul-funconal card

connected with a receiving card, you can control the device remotely.

Note

•

Mul-funconal card 2.0 also supports 3D funcon.

• You need to upgrade the sending card rst to enable the funcon. Refer to Upgrade Sending

Card Online for more details.

6.2 Remote Control Funcons

There are two kinds of remote controls. If the sending card is used together with a mul-funconal

card, you can use the aliated infrared remote control. If not, You can use the standard infrared

remote control. The Max. distance of remote control is 10 m. The Max. angle of remote control is

45°.

Table 6-1 Remote Control

Funcons

Key Descripon

Power Turn on/o the screen.

Source Switch the signal source.

Volume Adjust the volume.

Scene Select the scene.

Brightness Adjust the brightness.

Up/Down/Le/Right Select the menu.

Back Back to the previous menu.

OK OK

Menu Enter the menu.

Full-Color LED Display Controller User Manual

Key Descripon

Shortcut Press the shortcut key and press the number key to enable

funcon quickly. Press the back key to disable the funcon.

• 0: Enable 3D

funcon.

• 1: Enable

dehumidicaon.

• 2: Enable image enhancement.

• 3: Enable image

correcon.

• 4: Enable

auto-adapve resoluon.

• 5: Enable auto-switch screensaver.

•

6: Enable screen self-checking.

Help Help

ID Select the desired screen(s).

Note

ID key of the remote control would take eect only if the corresponding sending card model is DS-

D42C16.

Full-Color LED Display Controller User Manual

Chapter 7 FAQ

7.1 Full Screen is Unlit

Reason

• No power supply for screen or control device.

• No input signal.

• The controlling computer is sleeping or the graphics card sengs are incorrect.

• Incorrect receiving card conguraon.

Soluon

• Check if the computer is in sleep or screensaver mode. If yes, start the computer, go to Control

Panel → Power

Opons → Change Plan Sengs , and set the sleep me to Never; If not, check

the connecon of the DVI cable between computer and control card.

• Check the graphics card sengs.

• Check the connecon between receiving card and sending card, and the connecon between

receiving cards.

• Restore to default

sengs.

7.2 Image is Incomplete or in Wrong

Posion

Reason

• Incorrect screen conguraon le.

• Incorrect signal cable connecon.

• Incorrect screen size conguraon.

Soluon

• For incomplete image, check if the congured screen scale and the actual screen scale are the

same.

• For image in wrong

posion, check if the congured display posion and screen scale are the

same as the actual. If not, adjust the parameters based on the dierence unl they are the

same.

• Check if the signal cable

connecon and the receiving card connecon among screen cabinets

are the same.

• Check if the

congured sending card output resoluon and the actual receiving card input

resoluon are the same.

Full-Color LED Display Controller User Manual

7.3 Full-screen Image Flashes or Vibrates

Reason

• DVI output of graphics card or other device fails.

• Receiving card number loaded by single network interface is larger than its load capacity.

• Signal cable is too long.

Soluon

• Check system connecon to see if the DVI cable or the network cable is loose, if the signal cable

length exceeds the allowable transmission distance, etc.

• Reduce receiving card loading number of each network interface.

Congure signal cable again on

the client aer changing connecon mode.

• Check the resoluon conguraons of the graphics card, sending card, and video processor.

7.4 Spots/Strips Exist in Full-screen Image

Reason

Incorrect screen type conguraon.

Soluon

Check screen type conguraon.

7.5 Certain Unit Image Flashes or Has Spots

Reason

• Loose connecon of receiving card or HUB card.

• Incorrect receiving card program.

• Check the receiving card, HUB card, and data cable

connecon in the unit.

• Check if the receiving card program of the unit is correct, or if the receiving card

funcons well.

7.6 Certain Unit Screen is Unlit

Reason

• The power supply or the receiving card of the unit fails.

• The signal output of the pervious unit fails.

Full-Color LED Display Controller User Manual

Soluon

• Check if the power supply output of the unit is 5 VDC.

• Check if power supply indicator of the receiving card in the unit is solid red, or if the receiving

card is

operang normally.

• Check the receiving card, HUB card, and data cable

connecon in the unit.

• Check if the receiving card signal output of the previous unit is normal.

7.7 Certain Module or Row of Modules are Unlit in Unit

Reason

• The switching power output controlling the modules fails.

• The signal output controlling the modules fails.

Soluon

• Check if the power supply output of the modules is 5 VDC.

• Check the connecon of the data cable and the HUB card controlling the modules.

7.8 Screen Display Error When Smart

Sengs

Reason

Screen parameter is wrong.

Soluon

• Check if the resoluon of receiving card and output resoluon of graphics card is the same.

• Check if the smart

seng wizard parameter is correct.

7.9 Searching Online Device Fail

Reason

• The network cable of the sending card is not connected.

• Incorrect

soware installaon (the winp plugin is not installed or its version is incorrect).

Soluon

• Check network cable connecon.

• Reinstall the winp plugin, or update the winp plugin directly.

Full-Color LED Display Controller User Manual

UD18357B

Hikvision DS-D42C16-H LED Control Card

Product's Documents

User Manual

Specifications

Hikvision DS-D42C16-H Questions and Answers