Earbuds x2
Earfins x2 Pairs Eartips x4 Pairs
Charging Case x1
Battery Level Display
of Charging Case
Multifunction Button
(Touch Control)
LED Indicator Light
Microphones
Earfin
Earcap
Charging Contacts
Charging Status
of "L" Earbud
Charging Status
of "R" Earbud
USB A Output Port
Type C Charging Port
USB C Charing Cable x1
User Manual
Packing List
Customer Seice Product Oveiew Product Parameters How to Wear Power On Power O
Auto Power On: Once open the lid of charging case, earbuds will
auto power on and enter into pairing mode.
Auto Power Off: Put both earbuds into the case and then close
the lid of case, earbuds will auto power off.
Manual Power Off: When earbuds are out of case, first please
disconnect X18 with your device,and then long tap and hold for
5s on touch area to power off earbud.
Manual Power On: When earbuds are not in the case, earbud can
be manual power on via tap on touch area and hold for 2s.
Step 1: Choose suitable eartips and earfins.
Step 2: Insert earbuds into ear canals.
Step 3: Roatate earbuds until to comfort and secure position.
(Earfins should be in the position that keep earbuds secure)
Model Number : X18
Earbuds Dimension and Weight: 1*0.74*0.68 inch, 0.01LB
Charging Case Dimension and Weight: 3.5*2.0*1.26 inch, 0.2LB
Support Profile : HFP/A2DP/AVRCP
Transmission Range : 33feet(without obstacles)
Ch arging Time : 2Hrs for earbuds/2.5Hrs for Charging Case
Battery Capacity : 2600mAh for charging case,35mAh for earbuds
Before first using, please ensure both earbuds are fully charged.
So, we recommend charging both earbuds in the charging case
for 1 hour before using it for the first time.
Don't throw/drop/disassemble/make any modifications to the
structure or any part of it.
Don't replace the built-in batteries of earbuds and charging case.
Don't expose the product to fire, high temperature,direct
sunlight, etc.
Email: ser[email protected]e
Web: www.tagry.store
01 02 06
05
When you answer a call, check that the audio output is X18. There
are two ways of answering a call.
Method 1: Touch the answer button on the phone screen to
answer the call. With some phones, when you you touch the
screen to answer, the audio output defaults to the phone. You
need to change the audio output to Bluetooth output aka X18
earbud, otherwise the caller can't hear you because your phone is
far away from your mouth and you can't hear what people are
saying unless you put the phone's speaker near your ear.
Method 2: A quick double tap on the earbud will answer the call
and you can make a clear call directly from the earbud, you can
clearly hear what the person is saying and the person can hear
what you are saying.
I can not hear anything people who have phone call with me,
he/she can't hear me either, why?
Notice：
X18
Pairing and Connection
07
Step 1: Open the lid of charging case, both earbuds will auto
power on and enter pairing mode(light on right earbud will flash
red and white alternately)
Stereo Mode
Step 2: Activate the bluetooth setting on your phone, then search
and select "X18" (Once connected successfully you will hear a
prompt "Connected")
0403
TAGRY X18 USER MANUAL
S
M
L
XL
S
M
+ +
TAGRY X18 USER MANUAL
Single Mode
08
When both earbuds are in using, please put one earbud into the
case and then close the lid of case, you can get the single mode.
When both earbuds are in charging case, please just take one
earbud out, and then close the lid of case, you can get the single
mode.
If both earbuds do not connect with your device, earbuds will
auto power off after 5mins.
After first pairing, earbuds will memorize the last connection
device,second time when you open the lid of case and bluetooth
of your device is enabled, earbuds will auto reconnect.
After first pairing, if you want X18 to pair with different device,
please forget "X18" on your first device, then you can use X18 to
connect with other devices.
Notice：
X18
Close
2s 5s
Music Control Phone Calls Control Charging for The Case
Charging for earbuds
Charge For Your Phone
Trouble Shooting Guide
FCC Warning Statement
09 10 11 12 13 14 15 16 17
1.Please use the USB C charging cable we provided to connect a
charging adapter and plug the Type C head of the USB C charging
cable into the charging port of the case.
2.Plug the charging adapter into a power outlet, then case will be
charged.The LED display on the charging case shows how much
power is left for the case.
For charging earbuds, please place earbuds back into the case,and
then you must have closed the case, earbuds will be charged once
lid closed, almost 2h later, earbuds will be fully charged.
1.Please fully charge for X18 charging case to ensure it has enough
power, and then use the case to charge your phone.
2.Please use the charging cable supplied with your phone to
connect the X18 case and your mobile phone, and then charging
case start charging your phone.
Notice: Before charging for earbuds, please ensure that charging
case has enough power. ( more than 10% power left)
When you have an incoming call, you will hear a voice prompt
"incoming call"
(1) Earbud at low battery: When earbud is in low battery status,
First,earbuds just can be charged when you put them back in case
and closed the lid of case, then please check whether the
charging case has enough power or not.If the case at a lower
power(less than 10%, plese charge the case first)
If the case has enough power,but earbuds still can not be charged
after close the lid of case, please follow the steps as below:
(1) Shake the earbud from side to side and press the earbud
slightly to make full contact between the earbud charging
contacts and the charging case thimble, then close the lid of case
and observe if the earbud charging indicator light is running, if it
is running, that means the earbud is charging.
(2) If the method above does not work, please try to use an
rag to clean the magnet charging contacts on earbuds and clean
the charging case thimble,then repeat the method 1 again.
If both methods do not work, please contact us via service@ta-
gry.store for replacement.
has less people, then problem will be fixed.
If the above is still not helpful for you,please contact us via
email:ser[email protected]e for replacement.
it's going to cause more disconnections. Keeping it fully charged
will prevent many of these issues with cut in or cut out. You just
need to charge it.
(2) Mobile Phone at low battery: When your mobile phone is in
low battery, maybe just 5%-10% power left, some mobile phones
at 5% power left will meet this case, some of mobile phones at
10% will meet this case, this is up to your mobile phones that may
cause the earbuds will be power off－power on-connected again
and again, because the mobile phone doesn't have enough
energy to power Bluetooth modles, at this time, we just charge
the mobile phone,every-thing will recover well.
(3) Exceeding transmission distance: If it has too much distance
between your earbuds and the device you' ve connected it
with,connection of earbuds can easily drop. Please do not let the
distance between the earbuds and your mobile phone more than
33feet ( without obstacle) .
(4) Too many apps are running on your phone: Too many apps
running in your smart phone, when bluetooth is trying to pair
with them, it causes interference with the connection.Some
devices are rather limited in the number of apps that it can run at
the same time.Please clear some apps running.
(5) Something is interfering: If you are in a crowded place, there
are many people and many wireless devices relay wireless signals,
that will interfere your signal transmitting in a way, this case
happens widely for bluetooth devices.Please go to the place that
To protect users from potential hearing damage, Android's limit
on max volume is quite low for bluetooth audio devices.So,
earbuds volume will not sync with your android phone. If you feel
the volume is too low and you are using android smart phones,
please follow the method as below:
Please add volume via button on your phone first and then add
the volume via tap on earbuds.Then you can get the max volume
you want.
voulme via long tap on right or left earbud.
If both methods do not work, please contact us via service
@tagry.store for replacement.
Our X18 earbuds are setting at"when you pause music, you can
not adjust volume via long tap on either earbud".If you still want
to adjust volume at this status, below has 2 methods.
Method 1: Adjust volume via the " Volume Button" on your
phone.
Method 2: Please paly music again, and then you can adjust
pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
‐‐ Reorient or relocate the receiving antenna.
‐‐ Increase the separation between the equipment and receiver.
‐‐Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
‐‐ Consult the dealer or an experienced radio/TV technician for
help.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment. This equipment has been tested and
found to comply with the limits for a Class B digital device,
Our X18 earbuds are setting at" earbuds can not be powered off
via tap on earbuds for 5s when earbuds are connected with
devices". But when earbuds are discconected with your devices,
you can power off earbuds via tap on either earbud and hold for
5s.
The other method for power off earbuds is to place back into the
charging case and then close the lid of case, then earbud will
disconnect with your device.
There are a few things that may cause the
cut in or cut out, for example:
Why did my earbuds cut in or cut out?
Earbuds can not be charged when I put it into the case and
close the lid, how can I fix it?
Why the volume of the earbuds and the volume of the Android
phone are not in sync during adjustment?
Why can't I adjust the volume when I pause the music?
Earbuds can not power off via long tap on MFB when it keeps
connection with my phone?
Tap once (L/R)
Quick
double-tap (L)
Quick
double-tap (R)
Long tap on (R)
in play mode
Long tap on (L)
in play mode
Play/Pause
Previous Track
Next Track
Volume Up
Volume Down
Quick double
tap (L/R)
Quick double
tap (L/R)
Long tap on
(R/L) for 2s
Triple
Tap on (R/L)
Tap once (L/R)
Answer Call
Hang Up
Reject Call
Activate Voice
Assistance
Trun off Voice
Assistance
Remaining power
Input：DC 5V
close lid
TAGRY X18 Earbuds Customer Serive Tel: (781) 230-7818 Mon. - Fri., 11am - 8pm EDT
