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8 www.electrolux.com
ID
TH
VN
CNT
CNS
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
No steam is released and
the power light is off.
Connection problem.
Check main power supply cable, plug
and outlet.
The appliance is not switched on.
For E5GS1-5xxx models, press the ON/
OFF switch button.
For E5GS1-8xxx models, please turn
the steam setting selector to the
desired setting.
No steam is released but
the power light is on.
The water level in the water tank
is too low.
Fill water into the water tank.
Water leakage from steam
nozzle.
The steam nozzle cracked. Replace with a new set of steam hose.
Condensation from the steam
hose.
Lift the steam nozzle in up-right
position.
Water leakage from the
steam hose joint.
The steam hose joint has loosen. Tighten the steam hose joint.
Water flowing out from the
water tank.
The water tank cracked. Replace with a new water tank.
The steam hose is in U-shape or
bent for a long period of time.
Lift the steam hose in up-right position.
The water tank is deformed.
Filling up the water tank with hot
water.
Replace with a new water tank.
Chemical residue from
inadequate cleaning process.
The steam output is too
little.
Scales accumulation in heating
unit.
Please refer to "CLEANING AND
CARE" section, point 12-15 for
descaling process.
The switch or the heating unit is
damaged.
Please contact Electrolux Customer
Service team for further assistance.
There is a bubbling sound
when appliance is in
operation.
Condensation from the steam
hose.
Lift the steam nozzle in up-right
position.
The steam hose is in U-shape or
bent for a long period of time.
Lift the steam hose in up-right position.
DISPOSAL
Recycle the materials with the symbol . Put the packaging in applicable containers to recycle it. Help
protect the environment and human health and to recycle waste of electrical and electronic appliances.
Do not dispose appliances marked with the symbol
with the household waste. Return the product to
your local recycling facility or contact your municipal office.
CUSTOMER CARE AND SERVICE
When contacting Service, ensure that you have the following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Due to the Electrolux policy of continual product development; specifications, colours, and details of our
products and those mentioned in this manual are subject to change without notice.
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