Business
Monitor
5000 Series
Register your product and get support at www.philips.com/welcome
EN
User manual 1
Customer care and warranty 25
Troubleshooting and FAQs 29
34B1U5600CH
Table of Contents
1. Important �����������������������������������������1
1.1 Safety precautions and
maintenance ...................................1
1.2 Notational Descriptions ................3
1.3 Disposal of product and packing
material .............................................4
2� Setting up the monitor ����������������5
2.1 Installation .......................................5
2.2 Operating the monitor .................8
2.3 Built-in Windows Hello™ pop-up
webcam ........................................ 12
2.4 MultiClient Integrated KVM ..... 14
2.5 Noise Cancelling .......................... 15
2.6 MultiView ...................................... 16
2.7 Remove the Base Assembly for
VESA Mounting ........................... 18
3� Image Optimization ������������������� 19
3.1 SmartImage .................................. 19
3.2 SmartContrast .............................. 20
3.3 LightSensor ................................... 21
4� Power Delivery and Smart
Power ��������������������������������������������� 22
5� Designs to prevent computer
vision syndrome (CVS) ��������������� 23
6� PowerSensor™ ����������������������������� 24
7� Adaptive Sync ������������������������������ 26
8. TechnicalSpecications ������������ 27
8.1 Resolution & Preset Modes ...... 30
9� Power Management ������������������ 31
10� Customer care and warranty ��� 32
10.1 Philips’ Flat Panel Displays Pixel
Defect Policy ................................. 32
10.2 Customer Care & Warranty .... 35
11� Troubleshooting & FAQs ����������� 36
11.1 Troubleshooting ....................... 36
11.2 General FAQs ............................. 37
11.3 Multiview FAQs ......................... 40
1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips monitor.
Take time to read this user manual
before you use your monitor. It contains
important information and notes
regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specied
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer
monitor.
Excessive sound pressure from earphones
and headphones can cause hearing
loss. Adjustment of the equalizer to
maximum increases the earphones
and headphones output voltage and
therefore the sound pressure level.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord for normal operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Important information manual.)
• Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.
• Do not subject the monitor to severe
vibration or high impact conditions
during operation.
• To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
not tilt downward by more than -5
2
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.
• Do not knock or drop the monitor
during operation or transportation.
• The USB Type-C port could only be
connected to specify equipment
with fire enclosure in compliance
with IEC 62368-1 or IEC 60950-1.
• Excessive usage of monitor can cause
eye discomfort, it’s better to take
shorter breaks more often at your
workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to appro-
priate height and angle accord-
ing to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
• To protect your monitor from possible
damage, do not put excessive
pressure on the LCD panel. When
moving your monitor, grasp the
frame to lift; do not lift the monitor
by placing your hand or fingers on
the LCD panel.
• Oil-based cleaning solutions may
damage the plastic parts and void the
warranty.
• Unplug the monitor if you are not
going to use it for an extensive period
of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a dry
cloth when the power is off. However,
never use organic solvent, such as,
alcohol, or ammonia-based liquids to
clean your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect the
power cord. Then, remove the foreign
substance or water, and send it to the
maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please use
the monitor in a location that falls
within the following temperature and
humidity ranges.
3
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the “burn-
in” or “after-imaging” or “ghost
imaging” will disappear gradually
over a period of time after the
power has been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed in
Important information manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These blocks
contain notes, cautions or warnings.
They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is
mandated by the relevant regulatory
authority.
4
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping o such waste
electrical and electronic, contact your
local government oce, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle your
product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has
been omitted. We have done our utmost
to make the packaging easily separable
into mono materials.
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your monitor is manufactured with high
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the
monitor
2.1 Installation
1
Package contents
Power* I/O Cover
* HDMI
* DP
*USB C-C *USB C-A
*USB C-C/A
Quick start
Register your product and get support at www.philips.com/welcome
34B1U5600CH
Business
Monitor
5000 Series
*Dierent according to region.
2
Install the base
1. In order to well protect this monitor
and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.
2. Hold the stand with both hands.
(1) Gently attach the base to the
stand.
(2) Use your ngers to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
(3) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
2
1
3
Note
Secure the arrow of the base towards
the front and x to the column tightly.
3. After attaching the base, erect
the monitor with both hands on
holding the monitor together with
styrofoam rmly. Now you can pull
out the styrofoam. When you pull
out the styrofoam, do not squeeze
the panel to avoid broken panel.
2
1
Warning
This product is curve design, when
attach / detach the base, place the
protective material under the monitor
and do not press down the monitor to
avoid the damage.
6
3
Connecting to your PC
USBC1 USBC2
(DATA )
HDMI USB
RJ45
USBC
(PD15W)
AUDIO
OUT
Fast Charger
21
3 5 7 8
9
11
12
4 6
10
USB docking (USB C-C)
OR
a
b
USBC1
USB Type-C
USB
a-1
a-2
c
1
2
USB hub (USB A-C)
OR
b
USB Type-A
USB
c
1
2
a
USBC1 USBC2
OR
a-1
a-2
1
Power Switch
2
AC power input
3
HDMI input
4
DisplayPort input
5
USBC1
6
USBC2(DATA)
7
RJ45 input
8
USB downstream
9
USB downstream/USB fast charger
10
USBC(PD 15W)
11
Audio Out
12
Kensington anti-theft lock
1
2
Connect to PC
1. Connect the power cord to the back
of the display rmly.
2. Turn o your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. After connecting cables, slide the
I/O cover into the slots on the rear
monitor and snap the I/O cover into
the place.
6. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
7. Remove the rubber plug when using
USBC2(DATA) connector.
7
4
USB C driver installation for RJ45
Before using the USB C docking display,
please ensure to install the USB C driver.
You can find the “LAN Drivers” from CD
disk if bundled or go to Philips website
support page to download the driver.
Please follow the steps for the
installation:
1. Install the LAN driver that matches
your system.
2. Double click driver to install, and
follow Window’s instructions to
proceed with installation.
3. It will show “success” when the
installation is nished.
4. You must reboot your computer
after the installation has completed.
5. Now you will be able to see “Realtek
USB Ethernet Network Adapter”
from your program installed list.
6. We recommend to periodically visit
the above web link to check for the
availability of the most updated
driver.
Note
Please contact Philips service hotline for
Mac address clone tool as necessary.
5
USB hub
To comply with International energy
standards, the USB hub/ports of this
monitor are disabled during Standby
and Off modes.
Connected USB devices will not work in
this state.
To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to “ON” state. Somehow if your
monitor reset to factory setting, ensure
to select “USB standby mode” to “ON”
state in OSD menu.
6
USB charging
This monitor has USB ports capable
of standard power output including
some with USB Charging function
(identifiable with power icon ). You
can use these ports to charge your
Smart phone or power your external
HDD, for example. The monitor must be
powered ON at all times to be able to
use this function.
Some select Philips monitors may not
Power or Charge your device when it
enters to “Sleep/Standby” mode (White
power LED blinking). In that case, please
enter to OSD Menu and select “USB
Standby Mode”, then, turn the function
to “ON” mode (default=OFF). This will
then keep the USB power and charging
functions active even when the monitor
is in sleep/Standby mode.
8
Note
If you Turn OFF your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by USB3.2 or higher version, the high-
speed signal devices, which may result
in a decreased eciency of the radio
transmission. Should this happen,
please try the following methods to help
reduce the eects of interference.
• Try to keep USB2.0 receivers away
from USB3.2 or higher version of
connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 or higher version of
connection port.
2.2 Operating the monitor
1
Description of the control buttons
5 4
3
2
1
7
6
1
Switch monitor’s power ON
or OFF.
2
Access the OSD menu
.
Conrm the OSD
adjustment.
3
Adjust the OSD menu.
4
User preference key.
Customize your own
preference function from
OSD to become the “user
key”.
5
Change the signal input
source.
6
Return to previous OSD
level.
7
SmartImage hot key. There
are multiple modes to
select: EasyRead, Oce,
Photo, Movie, Game,
Economy, LowBlue Mode,
SmartUniformity, O.
9
2
Webcam
21 1
5
3 4
1
Microphone
2
Webcam activity light
3
5.0 Megapixel Webcam
4
IR of Face identication
5
Webcam light
3
Customize your own “USER” key
This hot key allows you to setup your
favorite function key.
1. Press button on the front bezel
to enter OSD Menu Screen.
2. Press ▲ or ▼ button to select main
menu [OSD Settings], then press
button.
3. Press ▲ or ▼ button to select [User
Key], then press button.
4. Press ▲ or ▼ button to select your
preferred function.
5. Press button to conrm your
selection.
Now you can press the hotkey directly
on the front bezel. Only your pre-
selected function will appear for quick
access.
10
4
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
Basic and simple instruction on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to conrm the choice or
change.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the dierent
adjustments later on.
Note
If this display has "DPS" for ECO design,
the default setting is "ON" mode: it
makes the screen looks slightly dim; for
optimum brightness, enter to the OSD
to set "DPS" to "OFF" mode.
Main menu Sub menu
Picture
OSD Setting
USB Setting
Setup
Language
Color
Audio
PIP/PBP
LowBlue
Mode
Input
Webcam
Horizontal
Vertical
Transparency
OSD Time Out
Resolution Notication
Power LED
Color Temperature
sRGB
User Dene
User Key
USB-C Setting
USB Standby Mode
KVM
Webcam Light
Reset
Information
SmartResponse
SmartContrast
Gamma
Pixel Orbiting
Contrast
Brightness
Volume
Mute
Audio Source
Noise Cancelling
Microphone Mute
PIP / PBP Mode
Swap
PIP / PBP Input
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
MultiView
Brightness
KVM
PowerSensor
Microphone Mute
High Data Speed, High Resolution
On, O
Auto, USB C1, USB C2
0, 1, 2, 3, 4
Red: 0~100
Green: 0~100
Blue: 0~100
Yes, No
0~100
On, O
On, O
0~100
On, O
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
O, PIP, PBP
Sharpness
0~100
O
On 1, 2, 3, 4
DisplayPort
USB C1
Auto
Picture Format Wide screen, 4:3, 16:9, Movie 1, Movie 2, 1:1
Adaptive Sync On, O
On, O
0, 1, 2, 3, 4
English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar, Nederlands,
Português, Português do Brasil, Polski , Русский, Svenska, Suomi, Türkçe,
Čeština, Українська, 简体中文, 繁體中文,日本語,한국어
LightSensor
O
On
PowerSensor
O
On 0, 1, 2, 3, 4
Over Scan On, O
PIP Size
HDMI 2.0, DisplayPort , USB C1
PIP Position
Small, Middle, Large
Top-Right, Top-Left, Bottom-Right, Bottom-Left
HDMI, DisplayPort, USB C1
On, O
On, O
HDMI 2.0
Smart Power
On, O
DPS
(available for selective models)
On, O
11
5
Resolution notication
This monitor is designed for optimal
performance at its native resolution,
3440 x 1440. When the monitor is
powered on at a dierent resolution,
an alert is displayed on screen: Use 3440
x 1440 for best results. Display of the
native resolution alert can be switched
o from Setup in the OSD (On Screen
Display) menu.
Note
1. The USB hub default setting of USB C
input for this monitor is “High Data
Speed”. The maximum resolution
supported depends on your
graphic card capability.If your PC
doesn’t support HBR 3, select High
Resolution in USB Setting, then the
maximum resolution supported will
be 3440 x 1440 @120Hz.Press
button > USB Setting > USB > High
Resolution
2. If your Ethernet connection seems
slow, please enter OSD menu and
select High Data Speed which
supports the LAN speed to 1G.
6
Physical Function
Tilt
-5˚
25˚
Swivel
+180˚
-180˚
Height adjustment
180mm
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
12
2.3 Built-in Windows Hello™
pop-up webcam
1
What is it?
Philips' innovative and secure webcam
pops up when you need it and securely
tucks back into the monitor when
you are not using it. The webcam is
also equipped with advanced sensors
for Windows Hello facial recognition,
which conveniently logs you into your
Windows devices in less than 2 seconds,
3 times faster than a password.
2
How to enable Windows Hello™
pop-up webcam
Philips monitor with Windows Hello
webcam can be enabled by simply
connecting your USB cable from your
PC to the “ USB C1” port or “ USB C2”
port of this monitor, then make a
selection accordingly from the “KVM”
section of your OSD menu. Now, the
webcam with Windows Hello is ready
to work as long as the Windows Hello
setting in Windows10 is complete. Refer
to Windows official website for the
settings: https://support.microsoft.com/
help/4028017/windows-learn-about-
windows-hello-and-set-it-up
Please note that Windows 10 system
is required for setting up Windows
Hello: facial recognition; with an edition
lower than Windows 10 or Mac OS, the
webcam can work without the function
of facial recognition. With Windows7
the driver is required to activate this
webcam.
Operating
System
Webcam Windows hello
Win7 Yes No
Win8 Yes No
Win8.1 Yes No
Win10 Yes Yes
Win11 Yes Yes
Please follow the steps for the setting:
1. Press the built-in webcam on the top
of this monitor, and turn it to the
front.
1
2
2. Simply connect the USB cable from
your PC to the “USB C1” or “USB C2”
port of this monitor
+
USBC2 USBC1
3. Setting in Windows 10 for Windows
Hello
a. In the settings app click on
accounts.
13
b. Click on sign-in options in the
sidebar.
c. You need to set up a PIN code
before you're allowed to use
Windows Hello. Once you've
added this, the option for Hello
will unlock.
d. You'll now see which options
are available to set up under
Windows Hello.
e. Click on "Get started." The setting
is complete.
4. If you connect the USB cable from
“USB C1 ” port of this monitor,
please enter OSD menu to make a
appropriate selection of “USB C1”
under the “KVM” layer.
Note
1. Please always go to Windows
ocial website to access the latest
information, the information in EDFU
is subject to change without further
notice.
2. Dierent regions have dierent
voltages, with inconsistent voltage
setting may cause water ripple when
using this webcam. Please make the
voltage setting same as the voltage
of your region.
3. This monitor has a webcam active
beacon that lights up when the
webcam is in use. There are four
brightness options, 0=OFF to
4=HI, default 1. You can press
the OSD button to enter the
on-screen display menu, under
Webcam>Webcam light, to adjust
the brightness level.
4. The webcam microphone mute
function must be enabled through
the Team, Skype Apps.
14
2.4 MultiClient Integrated KVM
1
What is it?
With MultiClient Integrated KVM
switch, you can control two separate
PCs with one monitor-keyboard-mouse
set up.
2
How to enable MultiClient Integrated
KVM
With the built-in MultiClient Integrated
KVM, Philips monitor allows to quickly
switch your peripherals back and forth
between in two devices through the
OSD menu setting.
Use USBC and HDMI or DP as input,
then use USB C as USB upstream
Please follow the steps for the settings.
1. Connect the USB upstream
cables from your dual devices to
the“USBC1” and “USBC2” port of this
monitor at the same time.
Source USB Upstream
HDMI or DP USB C2
USBC1 USB C1
2. Connect peripherals to the USB
downstream port of this monitor.
PC1/PC2
PC1 PC2
USB
USBC1
USBC2
1 1
2
3. Enter to OSD menu. Go to KVM
layer and select “Auto”, “USB C1”
or “USB C2” to switch the control
of peripherals from one device to
another. Simply repeat this step for
switching the control system using
one set of peripheral.
Use DP and HDMI as input then use USB
C as USB upstream.
Please follow the steps for the settings.
1. Connect the USB upstream cable
from your dual devices to the
“USB C1” and “USB C2” port of this
monitor at the same time.
PC1: USB C2 as upstream and HDMI
or DP cable for both video and audio
transfer.
PC2: USB C1 as upstream (USB C-A) and
DP or HDMI for both video and audio
transfer.
Source USB Upstream
HDMI or DP USB C2
DP or HDMI USB C1
15
2. Connect peripherals to the USB
downstream port of this monitor.
PC1/PC2
PC1 PC2
USB
USBC2 USBC1
1 1
2
3. Enter to OSD menu. Go to KVM
layer and select “Auto”, “USB C1”
or “USB C2” to switch the control
of peripherals from one device to
another. Simply repeat this step for
switching the control system using
one set of peripheral.
Note
You can also adopt “MultiClient
Integrated KVM” in PBP mode, when
you enable PBP, you can see two
dierent sources projected to this
monitor side by side simultaneously.
“MultiClient Integrated KVM” enhances
your operation by using one set of
peripherals to control between in two
systems through the OSD menu setting.
Follow step3 as mentioned above.
2.5 Noise Cancelling
This monitor has Noise Cancelling
functionality. When connected
via USBC1/USBC2 during video
conferencing, the monitor will
automatically lter for human sounds.
This function can be turned o in the
OSD menu, under Noise Cancelling
(default=ON).
Volume
Audio Source
Noise Cancelling
Microphone Mute
Mute
Off
On
Note
If multiple devices are connected to
the display, both may play through
the speaker at the same time. It is
recommended to disable the audio
output of the non-primary device.
16
2.6 MultiView
1
What is it?
Multiview enables active dual connect
and view so that you can work with
multiple devices like PC and Notebook
side-by-side simultaneously, making
complex multi-tasking work a breeze.
2
Why do I need it?
With the ultra high resolution Philips
MultiView display, you can experience a
world of connectivity in a comfortable
way in the office or at home. With this
display, you can conveniently enjoy
multiple content sources at one screen.
For example: You may want to keep
an eye on the live news video feed
with audio in the small window, while
working on your latest blog, or you
may want to edit an Excel file from your
Ultrabook, while logged into secured
company intranet to access files from a
desktop.
3
How to enable MultiView by OSD
menu?
1. Press button on the front bezel
to enter OSD Menu Screen.
Input
Picture
PowerSensor
PIP/PBP
LowBlue Mode
LightSensor
PIP / PBP Input
PIP / PBP Mode
PIP Position
PIP Size
Off
DisplayPort
Small
Top-Right
Swap
2. Press ▲ or ▼ button to select main
menu [PIP / PBP], then press
button.
3. Press ▲ or ▼ button to select [PIP /
PBP Mode], then press button.
4. Press ▲ or ▼ button to select [PIP]
or [PBP].
5. Now you can move backward to set
the [PIP / PBP Input], [PIP Size], [PIP
Position], or [Swap].
6. Press button to conrm your
selection.
4
MultiView in OSD menu
• PIP / PBP Mode: There are two
modes for MultiView: [PIP] and
[PBP].
[PIP]: Picture in Picture
Open up a sub-window
of another signal source.
B
A (main)
When the sub source is
not detected:
B
A (main)
17
[PBP]: Picture by Picture
Open up a sub-window
side-by-side of another
signal source.
A (main) B
When the sub source is
not detected:
A (main) B
Note
The black strip shows on the top and
the bottom of the screen for the correct
aspect ratio when in the PBP mode. If
you expect to see full screen side by side,
adjust your devices resolutions as pop up
attention resolution, you will able to see
2 devices source screen project to this
display side by side without black strips.
Note the analog signal is not support
this full screen in PBP mode.
• PIP / PBP Input: There are three
different video input to choose as
the sub display source: [HDMI 2.0],
[DisplayPort], and [USB C1].
Please refer below table for compatibil-
ity of main/sub input source.
SUB SOURCE POSSIBILITY (xl)
Inputs
HDMI DisplayPort USBC1
MAIN
SOURCE
(xl)
HDMI
● ● ●
DisplayPort
● ● ●
USBC1
● ● ●
• PIP Size: When PIP is activated,
there are three sub-window sizes to
choose: [Small], [Middle], [Large].
B
A (main)
Small
Middle
Large
• PIP Position: When PIP is activated,
there are four sub-window positions
to choose.
Top-Left Top-Right
B
A (main)
B
A (main)
Bottom-Left Bottom-Right
B
A
(main)
A (main)
B
• Swap: The main picture source
and the sub picture source
swapped on the display.
Swap A and B source in [PIP] mode:
B
A (main)
↔
B (main)
A
Swap A and B source in [PBP] mode:
A (main) B
↔
B (main) A
• O: Stop MultiView function.
A (main)
Note
When you do the SWAP function, the
video and its audio source will swap at
the same time.
18
2.7 Remove the Base Assembly
for VESA Mounting
Before you start disassembling
the display base, please follow the
instructions below to avoid any possible
damage or injury.
1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
2. While keeping the release button
pressed, tilt the base and slide it out.
1
2
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
100mm
100mm
Warning
This product is curve design, when
attach / detach the base, place the
protective material under the monitor
and do not press down the monitor to
avoid the damage.
-5°
0° 90°
* Display design may dier from those
illustrated.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
19
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for dierent types
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized display
performance.
Why do I need it?
You want a display that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your display viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge
Philips technology that analyzes the
content displayed on your screen. Based
on a scenario you select, SmartImage
dynamically enhances the contrast, color
saturation and sharpness of images to
enhance the contents being displayed -
all in real time with the press of a single
button.
How to enable SmartImage?
1. Press to launch the SmartImage
on screen display.
2. Keep pressing to toggle among
EasyRead, Oce, Photo, Movie,
Game, Economy, LowBlue Mode,
SmartUniformity and O.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
conrmation.
There are multiple modes to select:
EasyRead, Oce, Photo, Movie,
Game, Economy, LowBlue Mode,
SmartUniformity and O.
Office
Photo
Movie
Off
Game
EasyRead
Economy
LowBlue Mode
SmartUniformity
• EasyRead: Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF files,
scanned articles or other general
office applications.
20
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness displays
every details in darker areas of
your videos without color washout
in brighter areas maintaining a
dynamic natural values for the
ultimate video display.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for
just right display of everyday office
applications and lower power
consumption.
• LowBlue Mode: LowBlue Mode for
easy on-the-eyes productivity Studies
have shown that just as ultra-
violet rays can cause eye damage,
shortwave length blue light rays
from LED displays can cause eye
damage and affect vision over time.
Developed for wellbeing, Philips
LowBlue Mode setting uses a smart
software technology to reduce
harmful shortwave blue light.
• SmartUniformity: Fluctuations in
brightness and color on different
parts of a screen are a common
phenomenon among LCD monitors.
Typical uniformity is measured
around 75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is increased to above
95%. This produces more consistent
and true images.
• Off: No optimization by SmartImage.
Note
Philips LowBlue mode, mode 2
compliance with TUV Low Blue Light
certication, you can have this mode by
simply press the hotkey , then press
▲
to select LowBlue Mode, see above
SmartImage selection steps.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Display's
contrast ratio for maximum visual
clarity and viewing enjoyment, stepping
up backlighting for clearer, crisper
and brighter images or dimming
backlighting for clear display of images
on dark backgrounds.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for oce work.
By reducing your display's power
consumption, you save on energy costs
and extend the lifetime of your display.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
21
3.3 LightSensor
What is it?
Light Sensor is a unique and intelligent
way of optimizing picture quality by
measuring and analyzing the incoming
signal to automatically adjust picture
quality settings. Light Sensor uses a
sensor to adjust the picture brightness
depending on the room light conditions.
How to enable LightSensor?
1. Press button on the front bezel
to enter OSD menu screen.
2. Press or button to select main
menu [LightSensor], then press
button OK.
3. Press or button to turn on or o
the LightSensor.
22
4. Power Delivery and
Smart Power
You can power your compatible device
with up to 96 Watts of power from this
monitor.
1
What is it?
Smart Power is an exclusive Philips
technology that provides exible power
delivery options for various devices.
This is useful for recharging high
performance laptops with only one
cable.
With Smart Power, the monitor makes it
possible to deliver up to 96W of power
through the USBC1 port, compared to
the standard 65W.
To prevent damaging the device, Smart
Power enables protections to limit
current draw.
2
How to enable Smart Power?
Off
Setup
Power LED
Resolution Noti�cation
Reset
Information
Smart Power
On
1. Toggle to the right to enter OSD
Menu Screen.
2. Toggle to the up or down to select
main menu [Setup], then toggle to
the right to conrm.
3. Toggle to the up or down to turn on
or o the [Smart Power].
3
Power through USBC1 port:
1. Connect the device to the USBC1
port.
2. Turn on [Smart Power].
3. If [Smart Power] is on, and USBC1
is used for power, then maximum
power delivery depends on the
brightness value of the monitor.
You may adjust the brightness value
manually to increase power delivery
from this monitor.
There are 3 power delivery levels:
Brightness
value
Power Delivery
from USBC1
Level 1 0~20 96W
Level 2 21~60 85W
Level 3 61~100 80W
Note
• If [Smart Power] is on, and DFP
(Downstream Facing Port) is using
more than 15W, then USBC1 can
only deliver up to 65W.
• If [Smart Power] is off, then USBC1
can only deliver up to 65W.
• PowerSensor and LightSensor
cannot be enabled with Smart Power
simultaneously.
23
5. Designs to prevent
computer vision
syndrome (CVS)
Philips monitor is designed to prevent
eye strain caused by prolonged
computer use.
Follow below instructions and use
Philips monitor to efficiently reduce
fatigue and maximum working
productivity.
1. Appropriate environment lighting:
• Adjusting the environment
lighting similar to that of your
screen brightness, avoid the
fluorescent lighting, and surfaces
that don’t reflect too much light.
• Adjusting the brightness and
contrast to appropriate level.
2. Good working habits:
• Excessive usage of monitor can
cause eye discomfort, it’s better
to take shorter breaks more often
at your workstation than longer
breaks and less often; for example
a 5-10 minute break after
50-60-minute continuous screen
use is likely to be better than a
15-minute break every two hours.
• Looking at something varying
distances after a long period
focusing on the screen.
• Gently closing and rolling your
eyes to relax.
• Conscious blinking often while
working.
• Gently stretch your neck, and
slowly tilt your head forward,
backward, side for pain relief.
3. Ideal working posture
• Reposition your screen to
appropriate height and angle
according to your height.
4. Choose Philips monitor for easy-on-
eyes.
• Anti-glare screen: Anti-glare
screen efficiently reduces
annoying and distracting
reflections that caused eye
fatigue.
• Flicker-free technology designs to
regulate brightness and reduce
flicker for more comfortable
viewing.
• LowBlue mode: Blue light may
cause eye strains. Philips LowBlue
mode allows you to set different
blue light filter levels for variety
working situation.
• EasyRead mode for a paper-
like reading experience, giving
a more comfortable viewing
experience while dealing with
long documents on the screen.
24
6. PowerSensor™
How does it work?
• PowerSensor works on principle
of transmission and reception of
harmless “infrared” signals in order
to detect user-presence.
• When the user is in front of the
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e.
brightness, contrast, color, etc
• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and is
no longer in front of the monitor,
the monitor automatically reduces
the power consumption upto 80%.
User present in front User not present
ttaW
Power consumption as illustrated above is for reference purpose only
Setting
Default settings
PowerSensor is designed to detect the
presence of the user located between 30
and 100 cm (12 and 40 inches) from the
display and within ve degrees left or
right of the monitor.
Custom settings
If you prefer to be in a position outside
the perimeters listed above, choose
a higher strength signal for optimal
detection eciency: The higher the
setting, the stronger the detection
signal. For maximum PowerSensor
eciency and proper detection, please
position yourself directly in front of your
monitor.
• If you choose to position yourself
more than 100 cm or 40 inches
from the monitor use the maximum
detection signal for distances up to
120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
tends to absorb infrared signals even
when the user is within 100 cm or 40
inches of the display, step up signal
strength when wearing black or
other dark clothes.
Hot key
(for selected models
only)
Sensor distance
3
Landscape/Portrait mode
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Above illustrations are for reference purpose only, may not
reect the exact display of this model.
How to adjust settings
If PowerSensor is not operating correct-
ly inside or outside the default range,
here’s how to ne-tune detection:
• Enter to OSD menu.
• You will find the adjustment bar.
• Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.
• Test the new setup to see if
PowerSensor properly detects you in
your current position.
• PowerSensor function is designed to
work in Landscape mode (horizontal
position) only. After PowerSensor
turn on it, it will automatically turn
Off if the monitor is used in Portrait
25
from the monitor use the maximum
detection signal for distances up to
120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
tends to absorb infrared signals even
when the user is within 100 cm or 40
inches of the display, step up signal
strength when wearing black or
other dark clothes.
Hot key
(for selected models
only)
Sensor distance
3
Landscape/Portrait mode
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Above illustrations are for reference purpose only, may not
reect the exact display of this model.
How to adjust settings
If PowerSensor is not operating correct-
ly inside or outside the default range,
here’s how to ne-tune detection:
• Enter to OSD menu.
• You will find the adjustment bar.
• Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.
• Test the new setup to see if
PowerSensor properly detects you in
your current position.
• PowerSensor function is designed to
work in Landscape mode (horizontal
position) only. After PowerSensor
turn on it, it will automatically turn
Off if the monitor is used in Portrait
mode (90 degree/vertical position);
it will automatically turn ON if
monitor is returned to its default
Landscape position.
Note
A manually selected PowerSensor
mode will remain operational unless
and until it is readjusted or the default
mode is recalled. If you nd that the
PowerSensor is excessively sensitive to
nearby motion for some reason, please
adjust to a lower signal strength. Keep
sensor lens clean, if the sensor lens
is dirty, wipe it with alcohol to avoid
reducing of distance detection .
26
7. Adaptive Sync
Adaptive Sync
PC gaming has long been an imperfect
experience because GPUs and monitors
update at dierent rates. Sometimes
a GPU can render many new pictures
during a single update of the monitor,
and the monitor will show pieces of each
picture as a single image. This is called
“tearing.” Gamers can x tearing with
a feature called “v-sync,” but the image
can become jerky as the GPU waits on
the monitor to call for an update before
delivering new pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD Adaptive Sync
technology eliminates all of these
problems by letting the GPU update the
monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games.
Followed by the graphic card that are
compatible.
• Operating system
• Windows 11/10/8.1/8/7
• Graphic Card: R9 290/300 Series &
R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
• Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
27
8. Technical Specifications
Picture/Display
Display Panel Type VA
Backlight W-LED
Panel Size
34" W ( 86.36 cm )
Aspect Ratio 21:9
Pixel Pitch 0.23175(W) x 0.23175(H)
Contrast ratio(typical) 3000:1
Native Resolution 3440 x 1440 @ 60 Hz
Maximum Resolution
3440 x 1440 @ 100 Hz (HDMI)
3440 x 1440 @ 120 Hz (DP/USB C)
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (Typ.)
Picture Enhancement SmartImage
Display Colors 16.7M (8 bits)
Vertical Refresh Rate
48 - 100 Hz ( HDMI )
48 - 120 Hz ( DP/USB C )
Horizontal Frequency
30 - 160 KHz ( HDMI )
30 - 190 KHz ( DP/USB C )
sRGB YES
SmartUniformity YES
Delta E YES
LowBlue Mode YES
EasyRead YES
Flicker Free YES
Connectivity
Signal Input source HDMI, DisplayPort, USBC1 (DP Alt mode)
Connectors
1 x HDMI 2.0 (HDCP 1.4, HDCP 2.2)
1 x DisplayPort 1.4 (HDCP 1.4, HDCP 2.2)
1 x USB-C (upstream, HDCP 1.4, HDCP 2.2)
1 x USB-C (upstream)
1 x USB-C (downstream)
4 x USB-A (downstream)
1 x RJ45,Ethernet LAN (USB 2.0: 10M/100M;
USB 3.0: 1000M)
1 x Audio out
Sync input Separate Sync
USB
USB Ports
USBC x1 (downstream,PD 15W)
1
USBC1 x1 (upstream, typical PD 96W, DP Alt mode)
2
USBC2 x1 (upstream,Data)
3
USB-A x4 (downstream with x1 fast charge B.C 1.2)
28
Power Delivery
USBC: USB PD version 3.0, 15W (5V/3A)
USBC1: USB PD version 3.0, typical 96W (5V/3A, 7V/3A,
9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/4.8A)
USB-A: x1 fast charge B.C 1.2, up to 7.5W (5V/1.5A)
Super Speed USB-C/USB-A: USB 3.2 Gen2, 10 Gbps
Convenience
USER convenience
Built-in speaker 5 W x 2
Built-in Webcam
5.0 megapixel webcam with microphone and LED
indictor (for Windows Hello)
MultiView PIP/PBP mode, 2×devices
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brasil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
Simplied Chinese, Traditional Chinese, Japanese,
Korean
Other Convenience VESA mount(100×100mm), Kensington Lock
Plug & Play Compatibility DDC/CI, Mac OS X, sRGB, Windows 11/10/8.1/8/7
Stand
Tilt -5 / +25 degree
Swivel -180 / +180 degree
Height adjustment 180mm
Power
Consumption
AC Input
Voltage at
100VAC , 50Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 56.3 W (typ.) 56.1 W (typ.) 56.6 W (typ.)
Sleep (Standby mode) 0.3 W(typ.) 0.3 W(typ.) 0.3 W(typ.)
O mode 0.3 W(typ.) 0.3 W(typ.) 0.3 W(typ.)
O mode(AC switch) 0W(typ.) 0W(typ.) 0W(typ.)
Heat Dissipation*
AC Input
Voltage at
100VAC , 50Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC , 50Hz
Normal Operation
192.15 BTU/hr
(typ.)
191.47 BTU/hr
(typ.)
193.17 BTU/hr
(typ.)
Sleep (Standby mode)
1.02 BTU/
hr(typ.)
1.02 BTU/
hr(typ.)
1.02 BTU/
hr(typ.)
O mode
1.02 BTU/
hr(typ.)
1.02 BTU/
hr(typ.)
1.02 BTU/
hr(typ.)
O mode(AC switch) 0 BTU/hr(typ.) 0 BTU/hr(typ.) 0 BTU/hr(typ.)
On Mode(ECO mode) 31 W (typ.)
PowerSensor 11 W (typ.)
Power LED indicator
On mode: White, Standby/Sleep mode: White
(blinking)
29
Power Supply Built-in, 100-240V AC, 50/60Hz
Dimensions
Product with stand
(WxHxD)
807 x 601 x 250 mm
Product without stand
(WxHxD)
807 x 367 x 110 mm
Product with packaging
(WxHxD)
904 x 525 x 282 mm
Weight
Product with stand 11.71 kg
Product without stand 8.04 kg
Product with packaging 15.383 kg
Operating Condition
Temperature range
(operation)
0°C to 40 °C
Relative humidity
(operation)
20% to 80%
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Texture
1
The USB-C port USBC provides downstream data transfer and 15W of power.
2
The USB-C port USBC1 provides data, video transfer, and power delivery 96W (typical)
up to 100W depending on the device .
3
The USB-C port USBC2 provides upstream data transfer only.
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaet.
2. SmartUniformity and Delta E information sheets are included in the box.
3. Power delivery function will base on laptop's capability.
30
8.1 Resolution & Preset Modes
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720x400 70.09
31.47 640x480 59.94
35.00 640x480 66.67
37.86 640x480 72.81
37.50 640x480 75.00
35.16 800x600 56.25
37.88 800x600 60.32
48.08 800x600 72.19
46.88 800x600 75.00
47.73 832x624 74.55
48.36 1024x768 60.00
56.48 1024x768 70.07
60.02 1024x768 75.03
44.77 1280x720 59.86
63.89 1280x1024 60.02
79.98 1280x1024 75.03
55.94 1440x900 59.89
65.29 1680x1050 59.95
89.48 1720x1440 59.97
89.48 1720x1440
PBP Mode
59.94
111.98 1720x1440
PBP Mode
75.00
149.30 1720x1440
PBP Mode
100.00
67.50 1920x1080 60.00
67.17 2560x1080 59.98
44.41 3440x1440 29.99
88.82 3440x1440 59.97
150.97 3440x1440 99.98
181.2 3440x1440 120.0
DP/USB C
Note
1. Please notice that your display works
best at native resolution of 3440
x 1440 @ 60Hz. For best display
quality, please follow this resolution
recommendation. Recommended
resolution HDMI 2.0/DP/USB C:3440
x 1440 @ 60Hz If your display is
not on the native resolution when
connecting to USB C or DP port,
please adjust resolution to the
optimal state: 3440 x 1440 @60 Hz
from your PC.
2. The factory default setting HDMI
supports to the resolution 3440 x
1440 @ 60Hz.
3. The USB hub default setting of USB C
input for this monitor is “High Data
Speed”. The maximum resolution
supported depends on your
graphic card capability.If your PC
doesn’t support HBR 3, select “High
Resolution” in USB Setting, then the
maximum resolution supported will
be 3440 x 1440 @120Hz.Press
button > USB Setting > USB > High
Resolution
31
9. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the display can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is detected,
the display will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:
PowerManagementDenition
VESA
Mode
Video H-sync V-sync Power Used
LED
Color
Active ON Yes Yes
56.1 W (typ.)
231.5 W (max.)
White
Sleep
(Standby
mode)
OFF No No 0.3 W (typ.)
White
(blink)
O mode
(AC switch)
OFF - -
0W
(AC switch)
OFF
The following setup is used to measure
power consumption on this display.
• Native resolution: 3440 x 1440
• Contrast: 50%
• Brightness: 60%
• Color temperature: 6500k with full
white pattern
• Audio and USB Inactive (Off)
Note
This data is subject to change without
notice.
32
10. Customer care and
warranty
10.1 Philips’ Flat Panel Displays
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Display panels used
in at panel displays are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any display with an
unacceptable number of defects will be
repaired or replaced under warranty.
This notice explains the dierent types
of pixel defects and denes acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Display panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a display may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations of
lit and dark sub pixels appear as single
pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the display
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
33
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also species tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Display panel
in a Philips at panel display must have
pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more
than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub
pixels that are always dark or 'o'. That
is, a dark dot is a sub-pixel that stands
out on the screen when the display
displays a light pattern. These are the
types of black dot defects.
34
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 3 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 1
Distance between two black dot defects* >15mm
Total black dot defects of all types 3 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
35
10.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important Information
Manual.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is oered via our Certied Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible
for all costs accrued.
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local
Standard
Warranty
Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
dierent
Regions
• + 1 Year • Local Standard warranty period
+1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
36
11. Troubleshooting &
FAQs
11.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the display.
• First, ensure that the power button
on the front of the display is in the
OFF position, then press it to the ON
position.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the display cable has no
bent pins on the connect side. If yes,
repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
• Make sure the display cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Check to see if the display cable has
bent pins.
• Make sure the computer is turned
on.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the display from mains
power source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned o.
• Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
LCD panel technology. In most cases,
the "Burn-in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of time after
the power has been switched off.
• Always activate a moving screen
saver program when you leave your
display unattended.
• Always activate a periodic screen
refresh application if your LCD
display will display unchanging static
content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
37
“after-image” or “ghost image”
symptoms that will not disappear
and cannot be repaired. The damage
mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution
to the same mode as display’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
* The "power on" light is too strong and
is disturbing
• You can adjust “power on” light
using the power LED Setup in OSD
main Controls.
For further assistance, refer to the
Service contact information listed
in Important information manual
and contact Philips customer service
representative.
* Functionality dierent according to
display.
11.2 General FAQs
Q1: When I install my display what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
display: 3440 x 1440.
• Unplug all cables, then connect
your PC to the display that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 3440 x 1440 pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3440 x 1440.
• Shut down your computer,
disconnect your old display and
reconnect your Philips LCD display.
• Turn on your display and then turn
on your PC.
Q2: What is the recommended refresh
rate for LCD display?
Ans.: Recommended refresh rate in
LCD displays is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if that
removes the disturbance.
Q3: What are the .inf and .icm les?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver les for your
monitor. Your computer may
ask you for monitor drivers (.inf
38
and .icm les) when you rst
install your monitor. Follow the
instructions in your user manual,
monitor drivers (.inf and .icm les)
will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and display together determine
the available resolutions. You
can select the desired resolution
under Windows
®
Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making display adjustments via
OSD?
Ans.: Simply press button, then
select 'Setup' > 'Reset' to recall all
the original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
display, make sure that there is no
pressure or force applied to the
panel surface side. This may aect
your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my display?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures,
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature: Native,
5000K, 6500K, 7500K, 8200K,
9300K and 11500K. With
settings in the 5000K range the
panel appears "warm, with a
red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between dierent device
(e.g. digital cameras, displays,
printers, scanners, etc).
3. User Dene: The user can choose
his/her preference color setting
by adjusting red, green, blue
color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD display to
any PC, workstation or Mac?
Ans.: Yes. All Philips LCD displays are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the display to your
Mac system. Please contact your
Philips sales representative for
more information.
39
Q10: Are Philips LCD displays Plug-and-
Play?
Ans.: Yes, the displays are Plug-and-
Play compatible with Windows
11/10/8.1/8/7
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"Burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched o.
Always activate a moving screen
saver program when you leave
your display unattended.
Always activate a periodic screen
refresh application if your LCD
display will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD display works best at its
native resolution of 3440 x 1440.
For best display, please use this
resolution.
Q13: How to unlock/lock my hot key?
Ans.: To lock the OSD, press and hold
the button while the
monitor is o and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is o and then press
button to turn the monitor on.
Q14: Where can I find Important
Information manual mentioned
in EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page."
Q15: Why cannot detect my monitor’s
Windows Hello webcam, and also
Face Recognition option is greyed
out?
Ans: To x this issue, you need to
proceed following steps to detect
the webcam device again:
1. Press Crtl + Shift + ESC to launch
the Microsoft Windows Task
Manager.
2. Select ‘Services’ tag.
40
3. Scroll down and select ‘WbioSrvc’
(Windows Biometric Service). If
the status shows ‘Running’, right
click to stop the service rst, then
restart the service manually.
4. Then go back to sign-in options
menu to set up Window Hello
Webcam.
Q16: Why I cannot automatically
switch to the connected input
source after daisy chain over
USB-C?
Ans: It’s because your primary monitor
connects to more than one input
source at the same time. When
you use the primary monitor to
the notebook with USB-C, and
also daisy chain to the secondary
monitor.
Once the notebook goes into
standby mode, if you want to
show the content from HDMI or
DisplayPort, please press to
change the signal input source.
11.3 Multiview FAQs
Q1: Can I enlarge the PIP sub
window?
Ans.: Yes, there are 3 sizes to select:
[Small], [Middle], [Large]. You
can press to enter OSD menu.
Select your preferred [PIP Size]
option from the [PIP / PBP] main
menu.
Q2: How to listen to Audio,
independent of video?
Ans.: Normally the audio source is
linked to the main picture source.
If you want to change audio-
source input , you can press
to enter OSD menu. Select your
preferred [Audio Source] option
from the [Audio] main menu.
Please note that the next time you
turn on your display, the display
will by default select the audio
source you chose last time. In case
you want to change it again, you
need to go through the above
steps to select your new preferred
audio source, which then will
become the “default” mode.
Q3: Why the sub-windows ickers
when I enable PIP/PBP.
Ans: It’s because the sub-windows
video source is interlace timing
(i-timing), please change sub-
window signal source to be
progressive timing (P-timing).
2022 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under license.
Specications are subject to change without notice.
Version: M1134BU5600E1WWT
