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Samsung LS32CM501EUXXU User Manual
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Samsung LS32CM501EUXXU 32" M50c Fhd White Smart Monitor With Speakers & Remote
User Manual - Page 25
For LS32CM501EUXXU.
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197 pages
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Contents
Guide
Connections
Connection Guide
Connecting To The Network
Establishing A Wired Network Connection
Establishing A Wireless Network Connection
Checking The Network Connection Status
Resetting Your Network
Turning On The Product With A Mobile Device
Connecting An IP Control Device To The Product
Allowing To Connect A Wireless Network
Changing The Name Of The Product
Displaying Your Mobile Device Screen On The Product
Using Screen Sharing (Smart View)
Using Apple AirPlay
Using Screen Sharing (Tap View)
Enabling Tap View
Switching Between External Devices Connected To The Product
Editing The Name And Icon Of An External Device
Using Additional Functions
Connection Notes
Connection Notes For HDMI
Connection Notes For Audio Devices
Connection Notes For USB TypeC
Connection Notes For Computers
Connection Notes For Mobile Devices
Remote Control And Peripherals
About The Samsung Smart Remote (M7/M8/G9/S9 Series)
About The Samsung Smart Remote (Odyssey Ark)
About The Remote Control (M5 Series)
Connecting The Samsung Smart Remote To The Product
About The Ark Dial
Connecting The Ark Dial To The Product
About The Ark Dial Menu
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
Learn How To Use Samsung Smart Remote
Learn How To Use Ark Dial
Using Anynet+ (HDMICEC)
Connecting An External Device Through Anynet+ And Using Their Menus
Read Before Connecting An Anynet+ (HDMICEC) Device
Controlling The Product With A Keyboard, Mouse, Or Gamepad
Connecting A USB Keyboard, Mouse, Or Gamepad
Connecting A Bluetooth Keyboard, Mouse, Or Gamepad
Using The Keyboard And Mouse
Using The Gamepad
Using The Controller
Setting Up The Input Devices
Entering Text Using The OnScreen Virtual Keyboard
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
Smart Features
Using Smart Hub
Displaying The Home Screen
Launching Smart Hub Automatically
Launching The Last Used App Automatically
Automatic Mirroring From Multi View
Automatic Casting In Multi View
Testing Smart Hub Connections
Resetting Smart Hub
Using Ambient Mode
Entering The Product Viewing Screen From Ambient Mode
Using Samsung Gaming Hub
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Signing In To A Samsung Account
Creating A New Account
Managing Your Samsung Account
Using Workspace
Using Screen Sharing (Windows PC) / Screen Mirroring (Mac)
Using Easy Connection To Screen
Connecting A Remote PC
Playing Multimedia Content On A Remote PC
Using Samsung DeX
Using Microsoft 365
Adding The Bookmarks
Using Bookmarks
Using TV Access
Connecting To A TV
Controlling The Connected TV From The Product
Using The Apps Service
Installing An App
Launching An App
Managing Installed Apps
Using The EManual
Launching The EManual
Using The Buttons In The EManual
Using The Internet
Using SmartThings
SmartThings Quick Access
Use The SmartThings Hub Features
Register And Manage Devices Via SmartThings
Use The Screen's Sensors Via SmartThings
Control SmartThings With Bixby
Control The Display Device From The Mobile SmartThings App
Playing Pictures/video/music
Playing Multimedia Content On A PC Or Mobile Device
Playing Multimedia Content On A USB Device
Listening To Your Mobile Device Sound Through The Product Speaker Using Sound Mirroring
Buttons And Functions Available While Playing Multimedia Content
Using Multi View
Using Bixby
Starting Bixby With Voice
Starting Bixby Using Buttons On The Samsung Smart Remote
Learning About The Explore Bixby Screen
Read Before Using Bixby
Provisions For Using Bixby
Using The Game Bar
Starting The Game Bar
Learning About The Game Bar
Setting The Super Ultra Wide Game View
Changing The Super Ultra Wide Screen Position
Troubleshooting Of The Game Screen And Audio Problems
Product Viewing
ProductViewing Support Functions
Using Programme Rating Lock
Watching Blocked / Restricted Programmes
Checking Digital Channel Signal Info And Strength
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Choosing A Picture Mode
Configuring Advanced Picture Settings
Using Adaptive Picture
Using Eye Saver Mode
Changing The Picture Size And Position
Changing The Picture Size Settings
Enlarging The App Content
Setting The Viewing Environment For External Devices
Playing Games On An Optimised Screen
Setting The Surround Sound
Setting The Response Time
Change Virtual Aim Point
Setting The Core Lighting
Using The AI Sound Booster
Using Dynamic Black Equalizer
Configure Game Motion Plus Settings
Game Picture Expert
Setting The Display Mode In Portrait Screen
Setting The Game HDR
Using Cable/Satellite Box Power Off Sync
Using Input Signal Plus
Using The Easy Wake Up Feature
Setting The USB Source
Setting The USB Input Port
Using Auto Source Switch+
Using HDMI Black Level
Configuring A Sound Mode And Expert Settings
Choosing A Sound Mode
Configuring Advanced Sound Settings
Using The Sound Support Functions
Selecting Speakers
Listening To The Product Through Bluetooth Devices
Listening To The Product Through A Samsung Audio Device That Supports The WiFi Function
System And Support
Using The Time Functions And The Timers
Setting The Clock
Using The Sleep Timer
Turning Off The Product Using The Off Timer
Using The Standby Mode Timer
Using The Power And Energy Saving Functions
Reducing The Energy Consumption Of The Product
Using The Panel Care Feature
Precautions For Preventing Image Retention
Protection Of The Product Screen Through Panel Care
Updating The Product's Software
Updating Through The Network
Updating Through A USB Device
Updating The Product Automatically
Using The Parental Settings Function
Audio And Video Functions For The Visually Or Hearing Impaired
Running The Accessibility Functions
Running Accessibility Shortcuts
Enabling Voice Guides For The Visually Impaired
Changing The Volume, Speed, Pitch, And The Background Volume Of The Voice Guide
The Product Screen Is Turned Off But Audio Continues
White Text On Black Background (high Contrast)
Enlarging The Font (for The Visually Impaired)
Setting The Screen To Black And White
Inverting The Screen Colour
Learning About The Remote Control (for The Visually Impaired)
Learning About The Product Menu
Watching Product Broadcasts With Subtitles
Selecting The Broadcasting Subtitle Language
Enlarging The Sign Language Screen For The Hearing Impaired
Listening To The Product Through Bluetooth Devices (for The Hearing Impaired)
Configuring The Repeat Settings For Remote Control Buttons
Setting The Colour Correction Feature For Users With Colour Blindness
Using Voice Assistants On The Product
Select The Voice Assistant
Using Other Functions
Changing The Menu Language
Setting Up A Password
Selecting Usage Or Retail Mode
Managing External Devices
Using AirPlay
Restoring The Product To The Factory Settings
Using Eclipse Lighting
Changing The Screen Using Active Ambient
Precautions And Notes
Read Before Using Apps
Read Before Using The Internet Function
Read Before Setting Up A Wireless Network Connection
Precautions For Wireless Network
Wireless Security Protocols
Read Before Playing Photo, Video, Or Music Files
Limitations To The Use Of Photo, Video, And Music Files
Supported Subtitles
Subtitle Formats
Video Formats With Subtitles
Supported Image Formats And Resolutions
Supported Music Formats And Codecs
Supported Video Codecs (M5 Series)
Supported Video Codecs (M7/M8 Series)
Supported Video Codecs (Odyssey Ark)
Supported Video Codecs (G9/S9 Series)
Other Restrictions
Video Decoders
Audio Decoders
Read Before Using Bluetooth Devices
Restrictions On Using Bluetooth
Licences
Installing The Software
Easy Setting Box
Restrictions And Problems With The Installation
System Requirements
OS
Hardware
Driver Installation
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
The Picture Colours Look Like Black And White Or Do Not Look The Way They Should Look
The Product Automatically Turns Off By Itself
The Product Image Does Not Look As Good As It Did In The Store
Displayed Video Looks Blurry
The Picture Is Distorted
There Is A Dotted Line On The Edge Of The Screen
The Picture Won't Display In Full Screen
The Subtitle Function In The Product Menu Is Deactivated
Subtitles Appear On The Product Screen
The HDR Of The Connected External Device Turns Off
The Monitor Does Not Turn Off, And The Screen Displays Photos And The Time.
It's Annoying That My Contents Automatically Runs Even When I Sleep At Night.
Sound And Noise Issues
How Can I Connect An Audio Device To The Product?
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
The Picture Is Good But There Is No Sound.
HDMI (ARC) Is Connected, And There Is No Sound.
The Speakers Are Making An Odd Sound.
The Sound Is Interrupted.
Whenever A Function Is Used On The Product Or The Channel Is Changed, The Product Voices The Activity.The Product Explains In Voiceover The Video Scenes Displayed On The Screen.
The Product Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
The Sound Is Not Heard Clearly.
The Volume Of The External Device Cannot Be Adjusted.
I Want To Turn Off And On The Product And Audio Device At The Same Time.
External Device Connectivity Issues
The "Mode Not Supported" Message Appears.
The Video Is OK But There Is No Audio.
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
Proper Operation Cannot Be Guaranteed If This Is Lined And Used Through An External USB Hub.
No Screen Appears When Connecting The Product To An External Device.
I Want To Connect To A Bluetooth Speaker.
The PC Screen Does Not Appear Or It Flickers.
The Computer Does Not Wake Up Through Wake PC.
A Special Key On The Keyboard Or Mouse Is Entered Automatically.
The Displayed Image Size Does Not Fit The Screen, The Image Colours Are Blurred, Or The Text Does Not Appear Clear.
A Computer Has Been Connected, But The Expert Settings Option Is Greyed Out.
Network Issues
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
Wired Network Connection Failed.
Connected To A Local Network, But Not To The Internet.
Anynet+ (HDMICEC) Issues
What Is Anynet+?
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The Product Is Turned On.
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The Product Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
The Anynet+ Device Won't Play.
Remote Control Issues
The Remote Control Does Not Work.
External Devices Cannot Be Operated With The Product Remote Control.
When I Turn On The Product With The Remote Control, Another Device Is Also Turned On.
Apps
I Cannot Find The App I Want.
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The App Does Not Work Properly.Its Image Quality Is Poor.
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The Product.
Media Files
Some Files Are Interrupted During Playback.
Some Files Can't Be Played.
Voice Assistant Issues
The Microphone Is Off.
The Voice Commands Do Not Work Well.
Bixby/Alexa Answers Although I Did Not Call It.
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
I Want To See Weather Information Of The Desired Area.
Other Issues
The Product Is Hot.
The Product Smells Like Plastic.
The Settings Are Lost After 5 Minutes Or Every Time The Product Is Turned Off.
The Product Is Tilted To The Side.
The Stand Is Wobbly Or Crooked.
A POP (Product's Internal Banner Ad) Appears On The Screen.
The Product Is Making A Popping Noise.
The Product Is Making A Humming Noise.
The Product Narrates The Screen Events In Voiceover.
Q & A
How Can I Change The Frequency?
How Can I Change The Resolution?
How Do I Set Powersaving Mode?
Diagnosing Product Operational Issues
Self Diagnosis
Cannot Select Signal Information In Self Diagnosis.
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Finding The Contact Information For Service
Getting Support Through Remote Management
Checking The Calibration Report
Requesting Service
Accessibility Guidance
Menu Learning Screen
Using The Remote Control
Orientation Of The Samsung Smart Remote Or Remote Control
Description Of The Samsung Smart Remote Or Remote Control
Using The Accessibility Menu
Running The Accessibility Shortcuts Menu
Running The Accessibility Menu Functions Using The General Menu
Running The Accessibility Menu Functions Using Bixby
Learning About The Accessibility Menu Functions
Using The Product With Voice Guide On
Changing Channel
Changing Volume
Using Programme Information
Using Smart Hub
Smart Hub
Using The Smart Hub Home Screen
Launching The EManual
Using Bixby
Running Bixby
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Contents
Table of Contents
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About the Samsung Smart Remote (Odyssey Ark)
Learn about the buttons on the Samsung Smart Remote.
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File type: PDF
File name: 22466034_ls32cm500euxxu.pdf
File size: 3.3 MB
File Language: English
Pages: 197
Author: Samsung
File created: 2023-12-04
Published:
2024-05-23
Updated: 2024-05-23
Download File
Table of Contents
×
Contents
2
Guide
6
Connections
6
Connection Guide
6
Connecting To The Network
8
Establishing A Wired Network Connection
8
Establishing A Wireless Network Connection
9
Checking The Network Connection Status
10
Resetting Your Network
10
Turning On The Product With A Mobile Device
11
Connecting An IP Control Device To The Product
11
Allowing To Connect A Wireless Network
11
Changing The Name Of The Product
11
Displaying Your Mobile Device Screen On The Product
12
Using Screen Sharing (Smart View)
12
Using Apple AirPlay
12
Using Screen Sharing (Tap View)
13
Enabling Tap View
13
Switching Between External Devices Connected To The Product
14
Editing The Name And Icon Of An External Device
15
Using Additional Functions
16
Connection Notes
17
Connection Notes For HDMI
17
Connection Notes For Audio Devices
19
Connection Notes For USB TypeC
20
Connection Notes For Computers
20
Connection Notes For Mobile Devices
21
Remote Control And Peripherals
22
About The Samsung Smart Remote (M7/M8/G9/S9 Series)
22
About The Samsung Smart Remote (Odyssey Ark)
25
About The Remote Control (M5 Series)
28
Connecting The Samsung Smart Remote To The Product
30
About The Ark Dial
31
Connecting The Ark Dial To The Product
33
About The Ark Dial Menu
34
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
35
Learn How To Use Samsung Smart Remote
36
Learn How To Use Ark Dial
36
Using Anynet+ (HDMICEC)
37
Connecting An External Device Through Anynet+ And Using Their Menus
37
Read Before Connecting An Anynet+ (HDMICEC) Device
37
Controlling The Product With A Keyboard, Mouse, Or Gamepad
38
Connecting A USB Keyboard, Mouse, Or Gamepad
38
Connecting A Bluetooth Keyboard, Mouse, Or Gamepad
38
Using The Keyboard And Mouse
39
Using The Gamepad
40
Using The Controller
41
Setting Up The Input Devices
42
Entering Text Using The OnScreen Virtual Keyboard
42
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
43
Smart Features
44
Using Smart Hub
44
Displaying The Home Screen
44
Launching Smart Hub Automatically
47
Launching The Last Used App Automatically
47
Automatic Mirroring From Multi View
47
Automatic Casting In Multi View
48
Testing Smart Hub Connections
48
Resetting Smart Hub
48
Using Ambient Mode
49
Entering The Product Viewing Screen From Ambient Mode
54
Using Samsung Gaming Hub
55
About The Media Home Screen
57
About The Menu Home Screen
60
Using A Samsung Account
66
Signing In To A Samsung Account
66
Creating A New Account
66
Managing Your Samsung Account
66
Using Workspace
68
Using Screen Sharing (Windows PC) / Screen Mirroring (Mac)
68
Using Easy Connection To Screen
68
Connecting A Remote PC
69
Playing Multimedia Content On A Remote PC
71
Using Samsung DeX
72
Using Microsoft 365
72
Adding The Bookmarks
72
Using Bookmarks
73
Using TV Access
74
Connecting To A TV
74
Controlling The Connected TV From The Product
74
Using The Apps Service
75
Installing An App
76
Launching An App
76
Managing Installed Apps
77
Using The EManual
79
Launching The EManual
79
Using The Buttons In The EManual
79
Using The Internet
81
Using SmartThings
82
SmartThings Quick Access
84
Use The SmartThings Hub Features
84
Register And Manage Devices Via SmartThings
85
Use The Screen's Sensors Via SmartThings
86
Control SmartThings With Bixby
86
Control The Display Device From The Mobile SmartThings App
86
Playing Pictures/video/music
87
Playing Multimedia Content On A PC Or Mobile Device
88
Playing Multimedia Content On A USB Device
88
Listening To Your Mobile Device Sound Through The Product Speaker Using Sound Mirroring
89
Buttons And Functions Available While Playing Multimedia Content
89
Using Multi View
93
Using Bixby
96
Starting Bixby With Voice
96
Starting Bixby Using Buttons On The Samsung Smart Remote
97
Learning About The Explore Bixby Screen
98
Read Before Using Bixby
100
Provisions For Using Bixby
100
Using The Game Bar
101
Starting The Game Bar
101
Learning About The Game Bar
101
Setting The Super Ultra Wide Game View
105
Changing The Super Ultra Wide Screen Position
106
Troubleshooting Of The Game Screen And Audio Problems
106
Product Viewing
107
ProductViewing Support Functions
107
Using Programme Rating Lock
107
Watching Blocked / Restricted Programmes
107
Checking Digital Channel Signal Info And Strength
107
Picture And Sound
108
Using Intelligent Mode
108
Adjusting The Picture Quality
110
Choosing A Picture Mode
110
Configuring Advanced Picture Settings
111
Using Adaptive Picture
113
Using Eye Saver Mode
113
Changing The Picture Size And Position
114
Changing The Picture Size Settings
114
Enlarging The App Content
114
Setting The Viewing Environment For External Devices
115
Playing Games On An Optimised Screen
115
Setting The Surround Sound
115
Setting The Response Time
115
Change Virtual Aim Point
116
Setting The Core Lighting
116
Using The AI Sound Booster
116
Using Dynamic Black Equalizer
116
Configure Game Motion Plus Settings
117
Game Picture Expert
117
Setting The Display Mode In Portrait Screen
118
Setting The Game HDR
118
Using Cable/Satellite Box Power Off Sync
118
Using Input Signal Plus
119
Using The Easy Wake Up Feature
119
Setting The USB Source
120
Setting The USB Input Port
120
Using Auto Source Switch+
121
Using HDMI Black Level
121
Configuring A Sound Mode And Expert Settings
122
Choosing A Sound Mode
122
Configuring Advanced Sound Settings
122
Using The Sound Support Functions
124
Selecting Speakers
124
Listening To The Product Through Bluetooth Devices
125
Listening To The Product Through A Samsung Audio Device That Supports The WiFi Function
126
System And Support
127
Using The Time Functions And The Timers
127
Setting The Clock
127
Using The Sleep Timer
127
Turning Off The Product Using The Off Timer
128
Using The Standby Mode Timer
128
Using The Power And Energy Saving Functions
129
Reducing The Energy Consumption Of The Product
129
Using The Panel Care Feature
131
Precautions For Preventing Image Retention
131
Protection Of The Product Screen Through Panel Care
131
Updating The Product's Software
132
Updating Through The Network
132
Updating Through A USB Device
132
Updating The Product Automatically
132
Using The Parental Settings Function
133
Audio And Video Functions For The Visually Or Hearing Impaired
134
Running The Accessibility Functions
134
Running Accessibility Shortcuts
134
Enabling Voice Guides For The Visually Impaired
134
Changing The Volume, Speed, Pitch, And The Background Volume Of The Voice Guide
134
The Product Screen Is Turned Off But Audio Continues
135
White Text On Black Background (high Contrast)
135
Enlarging The Font (for The Visually Impaired)
135
Setting The Screen To Black And White
135
Inverting The Screen Colour
136
Learning About The Remote Control (for The Visually Impaired)
136
Learning About The Product Menu
136
Watching Product Broadcasts With Subtitles
137
Selecting The Broadcasting Subtitle Language
137
Enlarging The Sign Language Screen For The Hearing Impaired
137
Listening To The Product Through Bluetooth Devices (for The Hearing Impaired)
138
Configuring The Repeat Settings For Remote Control Buttons
138
Setting The Colour Correction Feature For Users With Colour Blindness
138
Using Voice Assistants On The Product
139
Select The Voice Assistant
139
Using Other Functions
140
Changing The Menu Language
140
Setting Up A Password
140
Selecting Usage Or Retail Mode
140
Managing External Devices
141
Using AirPlay
141
Restoring The Product To The Factory Settings
141
Using Eclipse Lighting
142
Changing The Screen Using Active Ambient
142
Precautions And Notes
143
Read Before Using Apps
143
Read Before Using The Internet Function
144
Read Before Setting Up A Wireless Network Connection
145
Precautions For Wireless Network
145
Wireless Security Protocols
145
Read Before Playing Photo, Video, Or Music Files
146
Limitations To The Use Of Photo, Video, And Music Files
146
Supported Subtitles
147
Subtitle Formats
147
Video Formats With Subtitles
147
Supported Image Formats And Resolutions
148
Supported Music Formats And Codecs
148
Supported Video Codecs (M5 Series)
149
Supported Video Codecs (M7/M8 Series)
150
Supported Video Codecs (Odyssey Ark)
151
Supported Video Codecs (G9/S9 Series)
152
Other Restrictions
153
Video Decoders
153
Audio Decoders
154
Read Before Using Bluetooth Devices
155
Restrictions On Using Bluetooth
155
Licences
156
Installing The Software
157
Easy Setting Box
157
Restrictions And Problems With The Installation
157
System Requirements
157
OS
157
Hardware
157
Driver Installation
157
Troubleshooting
158
Picture Issues
158
The Screen Is Flashing Or Has Become Dark
158
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
158
The Picture Colours Look Like Black And White Or Do Not Look The Way They Should Look
159
The Product Automatically Turns Off By Itself
160
The Product Image Does Not Look As Good As It Did In The Store
160
Displayed Video Looks Blurry
161
The Picture Is Distorted
161
There Is A Dotted Line On The Edge Of The Screen
161
The Picture Won't Display In Full Screen
161
The Subtitle Function In The Product Menu Is Deactivated
161
Subtitles Appear On The Product Screen
162
The HDR Of The Connected External Device Turns Off
162
The Monitor Does Not Turn Off, And The Screen Displays Photos And The Time.
162
It's Annoying That My Contents Automatically Runs Even When I Sleep At Night.
162
Sound And Noise Issues
163
How Can I Connect An Audio Device To The Product?
163
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
163
The Picture Is Good But There Is No Sound.
163
HDMI (ARC) Is Connected, And There Is No Sound.
164
The Speakers Are Making An Odd Sound.
164
The Sound Is Interrupted.
164
Whenever A Function Is Used On The Product Or The Channel Is Changed, The Product Voices The Activity.The Product Explains In Voiceover The Video Scenes Displayed On The Screen.
165
The Product Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
165
The Sound Is Not Heard Clearly.
165
The Volume Of The External Device Cannot Be Adjusted.
166
I Want To Turn Off And On The Product And Audio Device At The Same Time.
166
External Device Connectivity Issues
167
The "Mode Not Supported" Message Appears.
167
The Video Is OK But There Is No Audio.
167
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
167
Proper Operation Cannot Be Guaranteed If This Is Lined And Used Through An External USB Hub.
168
No Screen Appears When Connecting The Product To An External Device.
168
I Want To Connect To A Bluetooth Speaker.
168
The PC Screen Does Not Appear Or It Flickers.
169
The Computer Does Not Wake Up Through Wake PC.
169
A Special Key On The Keyboard Or Mouse Is Entered Automatically.
169
The Displayed Image Size Does Not Fit The Screen, The Image Colours Are Blurred, Or The Text Does Not Appear Clear.
170
A Computer Has Been Connected, But The Expert Settings Option Is Greyed Out.
170
Network Issues
171
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
171
Wired Network Connection Failed.
171
Connected To A Local Network, But Not To The Internet.
171
Anynet+ (HDMICEC) Issues
172
What Is Anynet+?
172
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
172
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The Product Is Turned On.
173
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The Product Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
173
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
173
The Anynet+ Device Won't Play.
173
Remote Control Issues
174
The Remote Control Does Not Work.
174
External Devices Cannot Be Operated With The Product Remote Control.
174
When I Turn On The Product With The Remote Control, Another Device Is Also Turned On.
174
Apps
175
I Cannot Find The App I Want.
175
I Launched An App, But It's In A Different Language.How Can I Change The Language?
175
The App Does Not Work Properly.Its Image Quality Is Poor.
175
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The Product.
175
Media Files
176
Some Files Are Interrupted During Playback.
176
Some Files Can't Be Played.
176
Voice Assistant Issues
177
The Microphone Is Off.
177
The Voice Commands Do Not Work Well.
177
Bixby/Alexa Answers Although I Did Not Call It.
177
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
177
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
178
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
178
I Want To See Weather Information Of The Desired Area.
178
Other Issues
179
The Product Is Hot.
179
The Product Smells Like Plastic.
179
The Settings Are Lost After 5 Minutes Or Every Time The Product Is Turned Off.
179
The Product Is Tilted To The Side.
179
The Stand Is Wobbly Or Crooked.
179
A POP (Product's Internal Banner Ad) Appears On The Screen.
180
The Product Is Making A Popping Noise.
180
The Product Is Making A Humming Noise.
180
The Product Narrates The Screen Events In Voiceover.
180
Q & A
181
How Can I Change The Frequency?
181
How Can I Change The Resolution?
181
How Do I Set Powersaving Mode?
181
Diagnosing Product Operational Issues
182
Self Diagnosis
182
Cannot Select Signal Information In Self Diagnosis.
184
Reset Smart Hub
184
Reset Picture
184
Reset Sound
184
Getting Support
185
Finding The Contact Information For Service
185
Getting Support Through Remote Management
185
Checking The Calibration Report
186
Requesting Service
186
Accessibility Guidance
187
Menu Learning Screen
187
Using The Remote Control
187
Orientation Of The Samsung Smart Remote Or Remote Control
187
Description Of The Samsung Smart Remote Or Remote Control
187
Using The Accessibility Menu
189
Running The Accessibility Shortcuts Menu
189
Running The Accessibility Menu Functions Using The General Menu
189
Running The Accessibility Menu Functions Using Bixby
190
Learning About The Accessibility Menu Functions
191
Using The Product With Voice Guide On
193
Changing Channel
193
Changing Volume
193
Using Programme Information
193
Using Smart Hub
194
Smart Hub
194
Using The Smart Hub Home Screen
194
Launching The EManual
196
Using Bixby
197
Running Bixby
197
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