FULL MANUAL
HW-Q930C / HW-Q800C / HW-Q700C
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Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
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Figures and illustrations in this User Manual are provided for
reference only and may differ from actual product appearance.
ENG - 2
CONTENTS
01 Checking the Components 3
02 Product Overview 4
Top Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
03 Using the Soundbar Remote Control 6
Inserting Batteries before using the Remote Control
(AAA batteries X 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to Use the Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Active Voice Amplier (AVA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Hidden Buttons (Buttons with more than one
function). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Output specications for the different sound effect modes. . . . 8
Adjusting the Soundbar volume with a TV remote control . . . . 10
04 Connecting the Soundbar 11
Connecting the power and units . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
‒ Recommended Speaker Layout . . . . . . . . . . . . . . . . . . . . . . . . . 12
‒ Surround speaker mode (HW-Q930C only) . . . . . . . . . . . . . . . 12
‒ Manually connecting the Subwoofer or
Surround Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
‒ LED Indicator Lights on the Rear of Subwoofer and
Surround Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
05 Connecting to a TV 15
Connecting the TV that supports HDMI ARC
(Audio Return Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting using an Optical Cable . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting via Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the Q-Symphony Function . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using the SpaceFit Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
06 Connecting an External Device 22
Method 1. Connecting using an HDMI Cable (Capable of Dolby
Atmos / DTS:X decoding and playback) . . . . . . . . . . . . . . . . . . . . . 22
Method 2. Connecting using an Optical Cable . . . . . . . . . . . . . . .23
07 Connecting a Mobile Device 24
Method 1. Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 24
Method 2. Connecting via Wi-Fi (Wireless Network). . . . . . . . . . 26
Using the Tap Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
08 Connecting via Apple Airplay 2 28
09 Installing the Wall Mount 29
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Wallmount Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Installing the Surround Speakers on a Wall
(applicable models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
10 Installing the Soundbar in front of TV 30
Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
11 Software Update 31
Auto Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
USB Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Initialisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
12 Troubleshooting 32
ENG - 3
01 CHECKING THE COMPONENTS
SOUNDBAR
Soundbar Main Unit Soundbar Remote Control / Batteries Subwoofer
POWER
x 2
x 4 or 2
Surround Speaker (optional)
(Left / Right)
Power Cord (Subwoofer, Surround Speaker,
Soundbar) (optional)
HDMI Cable
x 2
x 2
(M4 x L10)
Wall Mount Guide Holder-Screw Screw
x 2
x 4
Bracket-Wall Mount Rubber-Foot
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar
Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
• For more information about the wallmount or rubber-foot, see pages 29~31.
• Design, specications, and App screen are subject to change without prior notice.
• The appearance of the accessories may differ slightly from the illustrations above.
• Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
• Weight and dimensions are approximate.
ENG - 4
02 PRODUCT OVERVIEW
Top Panel of the Soundbar
2
1 3
4
2
1 3
4
HW-Q930C / HW-Q800C HW-Q700C
1
(Multi Function) Button (HW-Q930C / HW-Q800C models)
• In standby mode, press the (Multi Function) button to turn on the Soundbar.
• Press the (Multi Function) button to change the input source.
1
(Power) Button (HW-Q700C model)
Turns the power on and off.
2
(Volume) Button
Adjusts the volume.
3
(Mic On/Off) Button (HW-Q930C / HW-Q800C models)
Press the button to turn the microphone on or off.
When the microphone is off, the LED indicator will glow red.
Red On
Mic Off
Red Off
Mic On
3
(Source) Button (HW-Q700C model)
Press the (Source) button to change the input source.
4 Display
Displays the product’s status and current mode.
D.IN → HDMI → Wi-Fi → BT
• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
• If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV speaker to External Speaker.
ENG - 5
Bottom Panel of the Soundbar
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
1
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
2
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
3
5
4
1 POWER
Connect the Soundbar’s AC power cable. (See page 11)
2 SERVICE
Connect a USB storage device to upgrade the product’s software.
3 DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device. (See page 23)
4 HDMI
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device. (See page 22)
5 HDMI TO TV (eARC/ARC)
Connect to the HDMI jack on a TV. (See page 15)
• When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
• Do not connect this unit or other components to an AC outlet until all connections between components are complete.
ENG - 6
03 USING THE SOUNDBAR REMOTE CONTROL
Inserting Batteries before using the Remote Control (AAA batteries X 2)
Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries
(1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.
How to Use the Remote Control
SOUNDBAR
1
2
3
10
11
13
8
9
4
6
5
7
12
1
Power
Turns the Soundbar on and off.
• Auto Power Down Function
The unit turns off automatically in the following situations:
• In D.IN / HDMI / Wi-Fi / BT mode if there is no audio signal for
18 minutes.
2
Source
Press to select a source connected to the Soundbar.
• Voice Feedback On/Off
You can turn on or off the Voice Feedback.
Press and hold the
(Source) button on the remote control for
5 seconds while the Soundbar is off (Standby mode).
Each time you change the Voice Feedback setting, the OLED Display
will show “AUI OFF” (Default) or “AUI ON”.
3
Bluetooth PAIR
Switch the Soundbar to Bluetooth pairing mode. Press the button and
wait for the “BT PAIRING” screen to connect to a new Bluetooth device.
4
Mute
Press the
(Mute) button to mute the sound.
Press it again to unmute the sound.
5
SOUND MODE
By pressing the button, you can select the desired audio mode such as
Surround, Game Pro, Standard, Adaptive Sound.
• Standard
Outputs the original sound.
• Surround
Provides a wider sound eld than standard.
• Game Pro
Provides stereoscopic sound to immerse you in the action while
gaming.
• Adaptive Sound
Analyzes the content in real time and automatically provides the
optimal sound eld based on the characteristics of the content.
6
CH LEVEL
By pressing the button, you can adjust the volume of the each speaker
such as Centre level, Side level, Wide level, Front Top level, Rear level,
and Rear top level.
• To control the volume of the each speaker select Centre level, Side
level, Wide level, or Front Top level in Sound Settings, and then adjust
the volume between -6~+6 by using the Up/Down buttons.
• If Surround Speakers are connected, select Rear level or Rear top
level and then use the Up/Down buttons to adjust the volume within
a -6 to +6 range.
• CH LEVEL specications may differ with the respective model.
ENG - 7
7
Sound Control
By pressing the button, you can set the audio function such as SpaceFit Sound, AVA, Voice enhance mode, Night
mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
• The SpaceFit Sound and AVA functions are not supported by HW-Q700C model.
• Voice enhance mode enhances spoken dialog in movies and TV to make it easier to hear.
• Night mode is optimized for night time viewing with the settings adjusted to bring the volume down but keep
the dialog clear.
• Press and hold the
(Sound Control) button for about 5 seconds to adjust the sound for each frequency band.
150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each
can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
(Make sure the Sound mode is set to “Standard”.)
• If the video on the TV and audio from the Soundbar are not synchronized, select Sync in Sound Control, and
then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
• Sync is only supported for some functions.
• Available Surround speaker mode settings are supported only by HW-Q930C model.
• The Virtual Speaker function can be turned ON/OFF by using the Up/Down buttons.
8
Play / Pause
You can also play or pause music by pressing the button.
9
Up/Down/Left/
Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
• Music Skip
Press the Right button to select the next music le. Press the Left button to select the previous music le.
• ID SET
Use this option when the Subwoofer or Surround Speakers are not connected or need reconnection.
While powered off, press and hold the Up button for 5 seconds to perform ID SET. (See page 13.)
10
Info
Press to display information about the active function or the codec available.
In BT mode, it displays the connected device (when pairing is complete) or “BT ready” (when pairing is required).
11
WOOFER LEVEL
Push the button up or down to adjust the level of the woofer (bass).
12
VOLUME
Push the button up or down to adjust the volume.
• Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
13
TONE CONTROL
By pressing the button, you can adjust the volume of the treble or bass sound. The dered item can be adjusted
using the Up/Down buttons. This function is enabled in Sound mode excluding in Standard mode.
• To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust
the volume between -6~+6 by using the Up/Down buttons.
• Once the bass level is changed, the woofer level will be also adjusted accordingly.
ENG - 8
Active Voice Amplier (AVA)
• Analyzes external noise in real time while soundbar is playing, so that voice audio can always be heard clearly.
• No data is saved during the analysis.
• This function is not supported by HW-Q700C model.
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function
WOOFER (Up) TV remote control On/Off (Standby) page 10
Up ID SET page 13
(Sound Control)
7 Band EQ page 7
(Source)
Voice Feedback On/Off (Standby) page 6
Output specications for the different sound effect modes
<HW-Q930C>
Effect Input
Output
With Subwoofer & Surround Speaker
Standard
2.0 ch 2.1 ch
5.1 ch 5.1 ch / 7.1 ch (DTS)
7.1 ch 7.1 ch
Dolby Atmos®, DTS:X 7.1.4 ch
Surround
2.0 ch 9.1.4 ch
5.1 ch 9.1.4 ch
7.1 ch 9.1.4 ch
Dolby Atmos®, DTS:X 9.1.4 ch
Game Pro
2.0 ch 9.1.4 ch
5.1 ch 9.1.4 ch
7.1 ch 9.1.4 ch
Dolby Atmos®, DTS:X 9.1.4 ch
Adaptive Sound
2.0 ch 9.1.4 ch
5.1 ch 9.1.4 ch
7.1 ch 9.1.4 ch
Dolby Atmos®, DTS:X 9.1.4 ch
ENG - 9
<HW-Q800C>
Effect Input
Output
With Subwoofer Only
With Subwoofer & Surround
Speaker
Standard
2.0 ch 2.1 ch 2.1 ch
5.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS)
7.1 ch 5.1 ch 7.1 ch
Dolby Atmos®, DTS:X 5.1.2 ch 7.1.4 ch
Surround
2.0 ch 5.1.2 ch 7.1.4 ch
5.1 ch 5.1.2 ch 7.1.4 ch
7.1 ch 5.1.2 ch 7.1.4 ch
Dolby Atmos®, DTS:X 5.1.2 ch 7.1.4 ch
Game Pro
2.0 ch 5.1.2 ch 7.1.4 ch
5.1 ch 5.1.2 ch 7.1.4 ch
7.1 ch 5.1.2 ch 7.1.4 ch
Dolby Atmos®, DTS:X 5.1.2 ch 7.1.4 ch
Adaptive Sound
2.0 ch 5.1.2 ch 7.1.4 ch
5.1 ch 5.1.2 ch 7.1.4 ch
7.1 ch 5.1.2 ch 7.1.4 ch
Dolby Atmos®, DTS:X 5.1.2 ch 7.1.4 ch
<HW-Q700C>
Effect Input
Output
With Subwoofer Only
With Subwoofer & Surround
Speaker
Standard
2.0 ch 2.1 ch 2.1 ch
5.1 ch 3.1 ch 5.1 ch
Dolby Atmos®, DTS:X 3.1.2 ch 5.1.4 ch
Surround
2.0 ch 3.1.2 ch 5.1.4 ch
5.1 ch 3.1.2 ch 5.1.4 ch
Dolby Atmos®, DTS:X 3.1.2 ch 5.1.4 ch
Game Pro
2.0 ch 3.1.2 ch 5.1.4 ch
5.1 ch 3.1.2 ch 5.1.4 ch
Dolby Atmos®, DTS:X 3.1.2 ch 5.1.4 ch
Adaptive Sound
2.0 ch 3.1.2 ch 5.1.4 ch
5.1 ch 3.1.2 ch 5.1.4 ch
Dolby Atmos®, DTS:X 3.1.2 ch 5.1.4 ch
The Surround Speakers will not produce sounds for 2 channel output while Standard mode is in use. To enable sound for the Surround
Speakers, change the effect mode to Surround.
ENG - 10
Adjusting the Soundbar volume with a TV remote control
Adjust the Soundbar volume using the TV’s remote control.
• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not
supported.
• Set the TV speaker to External Speaker to use this function.
• Manufacturers supporting this function:
Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default
mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.
Remote Control Button Display Status
(Default mode)
OFF-TV REMOTE
Disable the TV remote control.
SAMSUNG-TV REMOTE
Enable a Samsung TV’s IR remote control.
ALL-TV REMOTE
Enable a third-party TV’s IR remote control.
ENG - 11
04 CONNECTING THE SOUNDBAR
Connecting the power and units
Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order:
• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of
the Soundbar Main Unit)
1. Connect the Power cord to the Subwoofer.
Rear of Subwoofer
Power Cord
2. Connect the power cord to the Left and Right Surround Speakers. (optional)
Bottoms of the Left and
Right Surround Speakers
(optional)
Power Cord
3. Connect the Power cord to the Soundbar.
HDMI IN 1
HDMI IN 2
ID SET
(WOOFER,
REAR)
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
HDMI 2
ID SET
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
Bottom of the Soundbar
Main Unit
Power Cord
4. Connect power to the Soundbar, Subwoofer and Surround Speakers. The Subwoofer and Surround Speakers are automatically connected when
the Soundbar is turned on.
LINK LED - Blue is On
(optional)
NOTE
• Connect the Subwoofer and Surround Speakers power before connecting to the Soundbar. The Subwoofer and Surround Speakers will be
automatically connected when turning on the Soundbar.
• If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.
• The surround speaker system is supported by applicable models only.
ENG - 12
Recommended Speaker Layout
150° 150°
135° 135°
0°
Subwoofer
Soundbar
Surround Speaker L Surround Speaker R
CAUTION
• Wireless receiving antennas are built into the subwoofer and surround
speakers. Keep the units away from water and moisture.
• For optimal listening performance, make sure that the areas around the
subwoofer and surround speakers locations are clear of any obstructions.
Surround speaker mode (HW-Q930C only)
An optimal surround sound may be delivered depending on the position of the surround speaker. See the illustration below for speaker
positioning.
To activate this mode, select the Surround Speaker mode using the remote control of the Soundbar.
(
(Sound Control) → Surround speaker → (Up) / (Down) → Front / Rear)
Soundbar
Surround Speaker L Surround Speaker R
Soundbar
Surround Speaker L
Surround Speaker R
Rear positioning Front positioning
NOTE
• This mode is available only with Soundbar models including a specic surround speaker.
• In Front speaker mode, position the front speakers toward you.
• The surround speaker mode is enabled by default.
ENG - 13
Manually connecting the Subwoofer or Surround Speakers
Before performing the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly.
• Make sure that the Soundbar is turned off.
1. Turn off the Soundbar main.
2. Press and hold ID SET on the rear of the subwoofer and surround speakers for at least 5 seconds.
• The red indicator at the rear of each speaker turns off and the blue indicator blinks.
5 Sec
Blinking
blue fast
Rear of Subwoofer Rear of Subwoofer
Blinking blue fast
POWER
x 2
Rear of the Left and Right Surround Speakers
(optional)
5 Sec
3. Press the Up button on the remote control for 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
SOUND
MODE
PAIR
5 Sec
ID SET
4. Check if the LINK LED is solid blue (connection complete).
LINK LED - Blue is On
(optional)
The LINK LED indicator stops blinking and glows a solid blue when a connection
is established between the Soundbar and the Subwoofer, surround speakers.
ENG - 14
LED Indicator Lights on the Rear of Subwoofer and Surround Speakers
LED Status Description Resolution
Blue
Subwoofer
Surround Speakers
(applicable models only)
Blue
On
Successfully connected
(normal operation)
-
Blinking Recovering the connection
Check if the power cable attached to the main Soundbar
unit is connected properly or wait about 5 minutes.
If blinking persists, try manually connecting the
subwoofer and Surround Speakers. See page 13.
Red
Subwoofer
Red
Surround Speakers
(applicable models only)
On
Standby (with the
Soundbar main unit turned
off)
Check if the power cable attached to the main Soundbar
unit is connected properly.
Connection failed
Connect again. See the instructions for manual
connection on page 13.
Subwoofer
Red and blue
Red and blue
Surround Speakers
(applicable models only)
Blinking Malfunction
See the contact information for the Samsung Service
Centre in this manual.
NOTE
• If the main unit is powered off, the subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red
after blinking in blue several times.
• If you use a device that uses the same frequency as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 10 m, but may vary depending on your operating environment.
If a steel-concrete or metallic wall is between the main unit and the subwoofer, the system may not operate at all because the wireless signal
cannot penetrate metal.
• The surround speaker system is supported by applicable models only.
CAUTION
• Wireless receiving antennas are built into the subwoofer and Surround Speakers. Keep the unit away from water and moisture.
• For optimal listening performance, make sure that the area around the subwoofer and the Surround Speakers are clear of any obstructions.
ENG - 15
05 CONNECTING TO A TV
Connecting the TV that supports HDMI ARC (Audio Return Channel)
CAUTION
• When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.
• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not
be output.
• The recommended cable is a Premium High Speed HDMI Cable with Ethernet certied by HDMI.org.
HDMI IN
(ARC)
HDMI TO TV
(eARC/ARC)
Connect to the HDMI IN
(ARC/eARC) port of your TV.
Connect to the HDMI TO
TV (eARC/ARC) port of the
Soundbar main unit.
HDMI Cable
Top of the Soundbar
Bottom of the Soundbar
TV ARC
<HW-Q930C / HW-Q800C>
Top of the Soundbar
TV ARC
<HW-Q700C>
1. With the Soundbar and TV turned off, connect the HDMI cable as shown in the gure.
2. Turn on the Soundbar and TV.
3. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.
• When the TV sound is not output, press the
(Multi Function) / (Source) button at the top of the Soundbar or the (Source) button
on the remote control to select the “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and TV sound is played.
• When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard.
• To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting.
(e.g. Samsung TV : Home (
) → Menu → Settings ( ) → All Settings ( ) → Sound → Expert Settings → HDMI-eARC Mode (Auto))
• If “TV ARC” does not appear in the display window of the Soundbar main unit, conrm that the HDMI cable is connected to the correct port.
• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTE
• When you connect the TV that supports the HDMI ARC (Audio Return Channel) to the Soundbar with an HDMI cable, you can transmit the
digital video and audio data without connecting a separate optical cable.
• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 14 mm.
• This function is not available if the HDMI cable does not support ARC.
• When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that
you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may
use different words for Dolby Digital and PCM depending on the TV manufacturer.)
• The ARC/eARC protocols support Dolby Atmos.
• Make sure that the content supports Dolby Atmos®.
ENG - 16
Connecting using an Optical Cable
Pre-connection Checklist
• When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.
OPTICAL OUT
DIGITAL AUDIO IN
(OPTICAL)
Optical Cable (not supplied)
Bottom of the Soundbar
D.IN
Top of the Soundbar
<HW-Q930C / HW-Q800C>
Top of the Soundbar
D.IN
<HW-Q700C>
1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar and the OPTICAL output port on the TV
with the optical cable (not supplied), as shown in the gure.
2. Turn on the Soundbar and TV.
3. Press the
(Multi Function) / (Source) button at the top of the Soundbar or the (Source) button on the remote control to select the
“D.IN” mode.
4. The TV sound is output from the Soundbar.
ENG - 17
Connecting via Bluetooth
When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
• Only one Samsung TV can be connected at a time.
• Samsung TV that supports Bluetooth can be connected. Check the specications of your TV.
The initial connection
1. Press the PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.
PAIR
(OR)
a. Press the
(Multi Function) / (Source) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
Top of the Soundbar
BT READY
<HW-Q930C /
HW-Q800C>
Top of the Soundbar
BT READY
<HW-Q700C>
b. When “BT READY” appears, press and hold the
(Mic On/Off) / (Source) button on the top panel of the Soundbar for more than
5 seconds to display “BT PAIRING”.
5 Sec 5 Sec
Top of the Soundbar
BT PAIRING
<HW-Q930C /
HW-Q800C>
Top of the Soundbar
BT PAIRING
<HW-Q700C>
2. Select Bluetooth mode on the Samsung TV.
(e.g. Home (
) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List → Soundbar Q***C
(Bluetooth))
3. Select “Soundbar Q***C” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the
Soundbar, select the message, and then establish a connection.
• When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear Samsung TV sound from the Soundbar.
• After you have connected the Soundbar to your Samsung TV the rst time, use the “BT READY” mode to reconnect.
If the device fails to connect
• If you have an existing Soundbar (e.g., Soundbar Q***C) on the list of speakers on the Samsung TV, delete it.
• Then repeat steps 1 through 3.
Disconnecting the Soundbar from the Samsung TV
Press the (Multi Function) / (Source) button at the top of the Soundbar or the (Source) button on the remote control to select the
mode other than “BT”.
• Disconnecting takes time because the Samsung TV must receive a response from the Soundbar.
(The time required may differ, depending on the Samsung TV model.)
ENG - 18
What is the difference between BT READY and BT PAIRING?
• BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar.
(Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off) / (Source) button on the top of the
Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)
Notes on Bluetooth connection
• Locate a new device within 1 m to connect via Bluetooth communication.
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
‒ If there is a strong electrical eld around the Soundbar.
‒ If several Bluetooth devices are simultaneously paired with the Soundbar.
‒ If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main
unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 19
Connecting via Wi-Fi
Pre-connection Checklist
• Wi-Fi connection is available only on Samsung TV.
• Check whether the wireless router (Wi-Fi) is turned on and the TV is connected to the router.
• The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
• If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar.
Contact your Internet service provider for details.
• Because the menus may differ depending on the year of manufacture, refer to your TV manual.
• To connect the TV to the Soundbar via Wi-Fi, connect the Soundbar to the wireless router rst. See page 26, for details on how to establish
a Wi-Fi connection.
1. For more information about Wi-Fi connection to the Soundbar, see page 26, “Method 2. Connecting via Wi-Fi (Wireless Network)”.
2. Change the input source of the TV by using the Audio menu to Soundbar.
• Samsung TVs released in 2017 or later
Home (
) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Soundbar Q***C (Wi-Fi)
NOTE
The Wi-Fi Dolby Atmos connection is available in some Samsung TVs and some Soundbar models.
Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
Wi-Fi
Port deactivation method
Press the CH LEVEL button on the remote control of the Soundbar for 30 seconds to turn
Wi-Fi On / Off.
Bluetooth
Port deactivation method
Press the TONE CONTROL button on the remote control of the Soundbar for 30 seconds
to turn Bluetooth On / Off.
ENG - 20
Using the Q-Symphony Function
• When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the
Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three-
dimensional surround sound effect.
• When the Soundbar is connected “TV+Soundbar” menu appears on the TV.
Settings ( ) → All Settings ( ) → Sound → Sound Output
TV menu
HDMI Cable
OR
Optical Cable (not supplied)
D.IN
• TV menu example: TV + [AV] Soundbar series name (HDMI) / TV + [AV] Soundbar series name (Optical)
Wi-Fi
TV menu
Wi-Fi
• TV menu example: TV + [AV] Soundbar series name (Wi-Fi)
NOTE
• It can operate according to the Codec supported by TV.
• This function is supported only when the HDMI Cable or Optical Cable (not supplied) or Wi-Fi is connected.
• The message displayed may differ with the TV model.
• Ensure that your TV and Soundbar are connected to the same wireless router/frequency.
• This function is available in some Samsung TVs and some Soundbar models.
ENG - 21
Using the SpaceFit Sound
This function analyzes the user’s listening space with the Soundbar’s microphone and provide optimal sound for the space. Sound optimization
proceeds automatically.
Method 1. Connecting via Soundbar
To enable this function, turn on the SpaceFit Sound mode with the remote control of the Soundbar.
1. Press the (Sound Control) button to turn on the SpaceFit Sound mode.
“SPACEFIT SOUND OFF” appears on the display.
2. Press the Up button on the remote control to turn on the SpaceFit Sound.
“ON” appears on the display.
SOUND
MODE
PAIR
3. Press the Down button on the remote control to turn off the SpaceFit Sound.
“OFF” appears on the display.
SOUND
MODE
PAIR
• This is available in all Sound modes.
Method 2. Connecting via TV
To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu.
(Home ( ) → Menu → Settings ( ) → All Settings ( ) → General → Intelligent Mode Settings → Adaptive Sound+)
• The sound mode on your Soundbar will automatically change to Adaptive Sound+ if you enable the Adaptive Sound+ mode on your TV.
NOTE
• This function works when the Soundbar connects to some of the Samsung TVs.
• HW-Q700C models support only the method of “Connecting via TV”.
ENG - 22
06 CONNECTING AN EXTERNAL DEVICE
Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos / DTS:X decoding
and playback)
Pre-connection Checklist
• If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
• Make sure that the content supports Dolby Atmos® / DTS:X.
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
HDMI IN
(ARC)
HDMI OUT
Bottom of the Soundbar
HDMI
HDMI
External Device
HDMI Cable
HDMI Cable
Top of the Soundbar
Top of the Soundbar
<HW-Q930C / HW-Q800C><HW-Q700C>
1. Use an HDMI cable to connect the HDMI OUT port on the external device and the HDMI port on the bottom of the Soundbar.
2. Use an HDMI cable to connect the HDMI IN port of the TV and the HDMI TO TV (eARC/ARC) port on the bottom of the Soundbar.
3. Turn on the Soundbar, TV, and the external device.
4. Press the (Multi Function) / (Source) button on the top of the Soundbar or the (Source) button on the remote control to select
“HDMI” mode.
5. The Soundbar display indicates that “HDMI” mode is currently selected and the Soundbar will start playing sounds.
NOTE
• When you use Dolby Atmos® / DTS:X: If the input source is Dolby Atmos® / DTS:X, refer to “Output specications for the different sound
effect modes” on page 8.
• When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display.
• When DTS:X is activated, “DTS:X” appear in the front display.
• Conguring Dolby Atmos® / DTS:X on your BD player or other device
Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for
Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
Supported UHD Signals Specication (3840 x 2160p)
Frame rate (fps) Colour depth RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
< 60
8 bit O O O O
10 bit - - O O
12 bit - - O O
120
8 bit - - - -
10 bit - - - -
• Supported specication may vary depending on the connected external device or usage conditions.
ENG - 23
Method 2. Connecting using an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
BD / DVD player / Set-
top box / Game console
Top of the Soundbar
D.IN
Optical Cable
(not supplied)
Bottom of the Soundbar
<HW-Q930C / HW-Q800C>
Top of the Soundbar
D.IN
<HW-Q700C>
1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar main and the OPTICAL OUT port on the
external device.
2. Turn on the Soundbar and external device.
3. To select “D.IN” mode, press the
(Multi Function) / (Source) button on the top of the Soundbar or the (Source) button on the remote
control.
4. Your Soundbar will play sounds from the external device.
ENG - 24
07 CONNECTING A MOBILE DEVICE
Method 1. Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
• When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically turns on.
The initial connection
• When connecting to a new Bluetooth device, make sure the device is within 1 m distance.
1. Press the PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.
PAIR
Mobile device
(OR)
a. Press the
(Multi Function) / (Source) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
Top of the Soundbar
BT READY
<HW-Q930C /
HW-Q800C>
Top of the Soundbar
BT READY
<HW-Q700C>
b. When “BT READY” appears, press and hold the
(Mic On/Off) / (Source) button on the top panel of the Soundbar for more than
5 seconds to display “BT PAIRING”.
5 Sec
5 Sec
Top of the Soundbar
BT PAIRING
<HW-Q930C /
HW-Q800C>
Top of the Soundbar
BT PAIRING
<HW-Q700C>
2. On your device, select “Soundbar Q***C” from the list that appears.
• When the Soundbar is connected to the Mobile device, [Mobile Device Name] → “BT” appears in the front display.
3. Play music les from the device connected via Bluetooth through the Soundbar.
• After you have connected the Soundbar to your mobile device the rst time, use the “BT READY” mode to reconnect.
If the device fails to connect
• If you have an existing Soundbar (e.g., “Soundbar Q***C”) in the list of speakers on the Mobile device, delete it.
• Repeat steps 1 and 2.
What is the difference between BT READY and BT PAIRING?
• BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar.
(Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off) / (Source) button on the top of the
Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)
ENG - 25
Notes on Bluetooth connection
• Locate a new device within 1 m to connect via Bluetooth communication.
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
‒ If there is a strong electrical eld around the Soundbar.
‒ If several Bluetooth devices are simultaneously paired with the Soundbar.
‒ If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main
unit - e.g., microwaves, wireless LAN devices, etc.
• The Soundbar supports SBC data (44.1kHz, 48kHz).
• Connect only to a Bluetooth device that supports the A2DP (AV) function.
• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function.
• When connecting the Soundbar to a Bluetooth device, place them as close to each other as possible.
• The farther the Soundbar and Bluetooth device are from each other, the lower the sound quality will become.
The Bluetooth connection may break when the devices are out of the effective range.
• The Bluetooth connection may not function as intended in areas with poor reception.
• A Bluetooth device may experience noise or malfunction under in the following conditions:
‒ When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar
‒ In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur.
‒ When exposed to radio interferences by other products operating on the same frequency ranges, such as medical equipment, microwave
ovens, and wireless LAN devices.
‒ Obstacles such as doors and walls may still impact the sound quality even when the devices are within the effective range.
• Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option.
• This wireless device may cause electrical interference during operation.
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.
• The Soundbar will be disconnected.
• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display.
Disconnecting the Soundbar from the Bluetooth device
Press the (Multi Function) / (Source) button on the top of the Soundbar or the (Source) button on the remote control to switch the
mode from “BT”.
• Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ,
depending on the Bluetooth device)
• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display.
ENG - 26
Method 2. Connecting via Wi-Fi (Wireless Network)
To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.
The initial connection
1. Install and launch the SmartThings app from your mobile device (smartphone or tablet).
2. On the app, follow the screen instructions to add the Soundbar.
• The automatic pop-up (the second screenshot below) may not show on some devices.
If the pop-up window does not appear, press “ ” on the Home screen. The Soundbar is added to the app.
• The illustration below may differ according to the app version.
Launch App Auto pop-up Add device
SmartThings
App
ENG - 27
Using the Tap Sound
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar.
• This function may not be supported, depending on the mobile device.
• This function is only compatible with Samsung mobile devices with Android 8.1 or later.
Top of the Soundbar
Mobile device
SmartThings App
1. Turn on the Tap Sound function on your mobile device.
• For details on how to turn on the function, refer to “Setting the Tap Sound function” below.
2. Tap the Soundbar with the mobile device. Select “Start now” in the displayed message window.
A connection is established between the mobile device and Soundbar via Bluetooth.
3. Play the sound of content on the mobile device through the Soundbar.
• This function connects a mobile device to the Soundbar via Bluetooth by detecting vibration that occurs when the device touches the
Soundbar.
• Make sure the mobile device does not tap a sharp corner of the Soundbar. The Soundbar or mobile device may become scratched or
damaged.
• It is recommended that the mobile device be covered with a case. Lightly tap the wide area in the upper portion of the Soundbar, without
using excessive force.
• To use this function, update the SmartThings app to the latest version.
The function may not be supported, depending on the app version.
Setting the Tap Sound function
Use the SmartThings app to turn on the Tap View, Tap Sound function.
1. On the mobile device, run the SmartThings app.
2. Select ( → ) in the SmartThings app screen displayed on the mobile device.
3. Set “Tap View, Tap Sound” to On to allow the function to work when a mobile device moves close to the Soundbar. The function is turned on.
NOTE
• When the mobile device is in power-saving mode, the Tap Sound function does not work.
• The Tap Sound function may not work if there are devices near the Soundbar that cause radio interference such as electric devices. Make sure
devices that may cause radio interference are placed at a sufcient distance away from the Soundbar.
ENG - 28
08 CONNECTING VIA APPLE AIRPLAY 2
• This feature may not be available in some countries.
• This Samsung Soundbar supports AirPlay 2 and requires iOS 13.4 or later.
With AirPlay 2, you can stream music, podcasts, and other audio from your Apple devices to the Samsung Soundbar.
• To enable AirPlay2 in your Soundbar, you must rst register the device with the Samsung Smart Things app by agreeing with the app’s terms
and conditions.
• Make sure the Soundbar is powered on and connected to the same Wi-Fi network as your Apple device.
• Select
from an AirPlay-supported app or Control Centre on your iPhone, iPad, or Mac.
• Select the Soundbar from the list of available devices to play the current audio to.
ENG - 29
09 INSTALLING THE WALL
MOUNT
Installation Precautions
• Install on a vertical wall only.
• Do not install in a place with high temperature or humidity.
• Verify whether the wall is strong enough to support the product’s
weight. If not, reinforce the wall or choose another installation
point.
• Purchase and use the xing screws or anchors appropriate for
the kind of wall you have (plaster board, iron board, wood, etc.). If
possible, x the support screws into wall studs.
• Purchase wall mounting screws according to the type and
thickness of the wall you want to mount the Soundbar on.
‒ Diameter: M5
‒ Length: 35 mm or longer recommended.
• Connect cables from the unit to external devices before you install
the Soundbar on the wall.
• Make sure the unit is turned off and unplugged before you install
it. Otherwise, it may cause an electric shock.
Wallmount Components
Wall Mount Guide
x 2
x 2
(M4 x L10)
Holder-Screw Screw
x 2
Bracket-Wall Mount
1. Place the Wall Mount Guide against the wall surface.
• The Wall Mount Guide must be level.
• If your TV is mounted on the wall, install the Soundbar at least
5 cm below the TV.
5 cm or more
2. Align the Wall Mount Guide’s Centre Line with the centre of your
TV (if you are mounting the Soundbar below your TV), and then x
the Wall Mount Guide to the wall using tape.
• If you are not mounting below a TV, place the Centre Line in the
centre of the installation area.
Centre Line
3. Push a pen tip or sharpened pencil tip through the centre of the
A-TYPE images on each end of the Guide to mark the holes for the
supporting screws, and then remove the Wall Mount Guide.
4. Using an appropriately sized drill bit, drill a hole in the wall at each
marking.
• If the markings do not correspond to the positions of studs,
make sure you insert appropriate anchors or mollies into the
holes before you insert the support screws. If you use anchors
or mollies, make sure the holes you drill are large enough for
the anchors or mollies you use.
5. Push a screw (not supplied) through each Holder-Screw, and then
screw each screw rmly into a support screw hole.
6. Install the 2 Bracket-Wall Mounts in the correct orientation on the
bottom of the Soundbar using 2 Screws.
• When assembling, make sure the hanger part of the Bracket-
Wall Mounts are located behind the rear of the Soundbar.
Rear of Soundbar
Right end of Soundbar
ENG - 30
7. Install the Soundbar with the attached Bracket-Wall Mounts by
hanging the Bracket-Wall Mounts on the Holder-Screws on the
wall.
8. Slide the Soundbar down as shown below so that the Bracket-Wall
Mounts rest securely on the Holder-Screws.
• Insert the Holder-Screws into the wide (bottom) part of the
Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts
down so that the Bracket-Wall Mounts rest securely on the
Holder-Screws.
Installing the Surround Speakers on a
Wall (applicable models only)
You can purchase wall mounts separately to install the surround
speakers on a wall.
Wall mounts aren’t sold by Samsung Electronics.
Notes for Wall Mounting the Surround Speakers
• Surround Speaker wall mounts must be able to support more than
8.0 kg.
• Hole size : 1/4 - 20 UNC threaded insert
‒ Standard Screw : 6.35 mm ø,
1.27mm Pitch
‒ Length : 18 mm long
‒ Quantity : Left 1 EA / Right 1 EA
L R
• Check the strength of the wall before you install the Wall Mount
Brackets. If the strength is insufcient, make sure to reinforce the
wall before installing the Wall Mount Brackets and the speakers
on the wall.
• Samsung Electronics is not liable for any damage to the product
due to the product being installed inappropriately.
• Take care not to install the speakers sideways or upside down.
10 INSTALLING THE
SOUNDBAR IN FRONT OF
TV
Component
x 4
Rubber-Foot
To install, attach the Rubber-Feet to the bottom of the Soundbar
before placing it in position above the TV stand. Make sure you attach
the Rubber-Feet so they do not lie outside the edges of the TV stand.
Refer to the gure below.
Rubber-Foot
Place the Soundbar on a TV stand.
Microphones (applicable models only)
ENG - 31
As illustrated in the image, align the centre of the Soundbar with the
centre of the TV, carefully place the Soundbar onto the TV stand.
At this time, place the microphones (applicable models only) at the
front of the stand not to interfere with voice recognition.
Right end of Soundbar
TV
NOTE
• Make sure the Soundbar is placed on a at and solid surface.
• Insufcient gap from the TV may cause voice recognition and
acoustic problems.
• The illustration above differs with the respective model.
• This function is not supported by HW-Q700C model.
• For the best performance of the microphones, keep the Soundbar
at least 2 cm away from the TV’s panel.
11 SOFTWARE UPDATE
Auto Update
When the Soundbar is connected to the Internet, software updates
automatically occur even when the Soundbar is turned off.
• To use the Auto Update function, the Soundbar must be connected
to the Internet.
The Wi-Fi connection to the Soundbar will be terminated if
the Soundbar’s power cord is disconnected or the power is cut
off. If the power is cut off, when the power comes back on or
you reconnect the power cord, turn on the Soundbar, and then
reconnect it to the Internet.
USB Update
Bottom of the Soundbar
HDMI IN 1
HDMI IN 2
ID SET
(WOOFER,
REAR)
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
HDMI 2
ID SET
HDMI IN 1
HDMI IN 2
SERVICE
SERVICE
Samsung may offer updates for the Soundbar’s system rmware in
the future.
When an update is available, you can update the Soundbar by
connecting the USB drive that contains the update rmware to the
SERVICE port of the Soundbar.
1. Go to the Samsung website (www.samsung.com) → search for the
model name from the customer support menu option.
• For more information about update, refer to Upgrade Guide.
2. Download the upgrade le (USB type).
3. Unzip the le to create a folder with the le name.
4. Store the created folder in a USB and then connect it to the
Soundbar.
5. Turn on the Soundbar. Then the product is updated within 3
minutes with displaying the message, “UPDATE”.
• During update, do not turn it off or remove the USB.
• If “UPDATE” does not appear on the display window, remove the
power cord from the Soundbar and then reconnect it.
• When the latest version is installed, no update is performed.
• Depending on the USB type, update may not be supported.
ENG - 32
Initialisation
Top of the Soundbar
INIT
With the Soundbar on, press the (Volume) buttons on the body
at the same time for at least 5 seconds. “INIT” appears on the display
and then the Soundbar is initialised.
CAUTION
• All the settings of the Soundbar are initialised. Be sure to
perform this only when initialisation is required.
12 TROUBLESHOOTING
Before seeking assistance, check the following.
Soundbar does not turn on.
• Check whether the power cord of the Soundbar is correctly
inserted into the outlet.
Soundbar works erratically.
• After removing the power cord, insert it again.
• Power cycle the external device and try again.
• If there is no signal, the Soundbar automatically turns off after a
certain period of time. Turn on the power. (See page 6.)
Remote control does not work
• Point the remote directly at the soundbar.
• Replace the batteries with new ones.
The Soundbar indicator turns solid red.
• The microphone is turned off.
Turn on the microphone. (See page 4.)
Sound is not output from the soundbar.
• The volume of the Soundbar is too low or muted. Adjust the
volume.
• When any external device (STB, Bluetooth device, mobile device,
etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar. (Samsung TV:
Home (
) → Menu → Settings ( ) → All Settings ( ) → Sound
→ Sound Output → Select Soundbar)
• The cable connection to the Soundbar may not be loose. Remove
the cable and connect again.
• Remove the power cord completely, reconnect, and turn the
power on.
• Initialise the product and try again. (See page 32.)
Sound is not output from the subwoofer or the rear speakers.
• Check whether the LED indicator on the rear of the Subwoofer
and Surround Speakers are on in blue. Reconnect the Soundbar
and Subwoofer and Surround Speakers if the indicator is blinking
in blue or turned red. (See page 13.)
• You may experience an issue if there is an obstacle between the
Soundbar and Subwoofer. Move devices to an area away from
obstacles.
• Other devices sending radio frequency signals in proximity may
interrupt the connection.
Keep your speaker away from such devices.
• Remove and reconnect the power plug.
ENG - 33
In case there is sound jitter, delays, or noise from the Subwoofer
and Surround Speaker
• If there are any objects between the Soundbar and Subwoofer
speaker, this could cause a problem. Please reposition these to a
place without such an object.
• There may be sound jitter or delays when the Subwoofer and
Surround Speaker are far from the Soundbar. Please place them
near the Soundbar.
• There may be sound jitter or delays when the Soundbar is near an
instrument or electrical device that can cause radio interference.
Place the Soundbar far from such devices that can cause radio
interference. (E.g., wireless router)
• Change the TV network connection status from wireless to wired.
The Subwoofer volume is too low
• The original volume of the content you are playing may be low.
Try adjusting the Subwoofer level. (See page 7.)
• Bring the Subwoofer speaker closer to you.
If the TV is not connected via HDMI TO TV (eARC/ARC)
• Check whether the HDMI cable is correctly connected to the ARC
terminal. (See page 15.)
• Connection may not be possible due to the connected external
device (set-top box, game machine, etc.). Directly connect the
Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on
the TV menu. (Samsung TV: Home (
) → Menu → Settings ( )
→ All Settings ( ) → Connection → External Device Manager →
Anynet+ (HDMI-CEC) ON)
• To connect with eARC, the eARC function in the TV menu should
be set to On. (Samsung TV: Home ( ) → Menu → Settings ( ) →
All Settings ( ) → Sound → Expert Settings → HDMI-eARC Mode
(Auto))
There is no sound in when connecting to the TV in HDMI TO TV
(eARC/ARC) mode
• Your device is unable to play the input signal. Change the TV’s
audio output to PCM or Dolby Digital. (For a Samsung TV:
Home (
) → Menu → Settings ( ) → All Settings ( ) → Sound
→ Expert Settings → Digital Output Audio Format)
Soundbar will not connect via Bluetooth.
• When connecting a new device, switch to “BT PAIRING” for
connection. (Press the
PAIR button on the remote control or
press the (Mic On/Off) / (Source) button on the body for at
least 5 seconds.)
• If the Soundbar is connected to another device, disconnect that
device rst to switch the device.
• Reconnect it after removing the Bluetooth speaker list on the
device to connect. (Samsung TV: Home ( ) → Menu →
Settings ( ) → All Settings ( ) → Sound → Sound Output →
Bluetooth Speaker List)
• The automatic TV connection may be disabled. While the
Soundbar is in “BT READY”, press and hold the Left button on
the Soundbar remote control for 5 seconds to select ON-TV
CONNECT. If you see OFF-TV CONNECT, press and hold Left
button again for 5 seconds to switch the selection.
• Remove and reconnect the power plug, then try again.
• Initialise the product and try again. (See page 32.)
Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they are located too
close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away
from the soundbar, it may cause the sound to drop out. Move the
device closer to the soundbar.
• If a part of your body is in contact with the Bluetooth transceiver
or the product is installed on metal furniture, the sound may drop
out. Check the installation environment and conditions for use.
Soundbar will not connect to Wi-Fi.
• Check whether your wireless router is on.
• Turn off the router, turn it back on, and then try again.
• The soundbar will not connect if the wireless signal is too weak.
Try moving the router closer to the soundbar, or eliminating
any obstacles that are between the soundbar and the router, if
possible.
• If your wireless router is new, you will need to recongure the
speaker’s network settings.
The soundbar does not turn on automatically with the TV.
• When you turn off the Soundbar while watching TV, power
synchronization with the TV is disabled. First turn off the TV.
The AVA function (applicable models only) is not available in the
following cases.
• The AVA function (applicable models only) will not be available
when the microphone is turned off.
After connecting the TV to the Soundbar, I switched the Soundbar
mode. Then no sound is output from the TV.
• If you connect your Soundbar to a mobile device while the
Soundbar is connected to the TV, the Soundbar outputs sound
from the mobile device while keeping the TV connection. So the
TV sound will not be delivered anywhere.
• Disconnect the mobile device, and the TV sound will be output
from the Soundbar again.
The Soundbar does not appear in AirPlay2
• To enable AirPlay2 in your Soundbar, you must rst register the
device with the Samsung Smart Things app by agreeing with the
app’s terms and conditions. (See page 28.)
• AirPlay2 does not operate if you delete the Soundbar from the
Samsung Smart Things app.
• Make sure that the Soundbar and the Apple device are connected
to the same Wi-Fi network.
• The Soundbar is compatible with AirPlay2 installed on iOS 13.4 or
later.
HKG - 2
內容
01 檢查元件 3
02 產品概覽 4
Soundbar的頂部面板 4
Soundbar的底部面板 5
03 使用Soundbar搖控器控制 6
使用遙控器前安裝電池(2粒AAA電池) 6
如何使用搖控器 6
ActiveVoiceAmplifier(AVA) 8
使用隱藏按鈕(備有多種功能的按鈕) 8
不同音效模式的輸出規格 8
使用電視遙控器調校Soundbar音量。 10
04 連接Soundbar 11
連接電源和裝置 11
‒ 建議的揚聲器擺位 12
‒ 環繞聲揚聲器模式(只限HW-Q930C) 12
‒ 手動連接有源重低音音箱或環繞聲揚聲器 13
‒ 有源重低音音箱和環繞聲揚聲器背面的LED指示燈 14
05 連接至電視 15
連接支援HDMIARC(音訊回傳通道)的電視 15
使用光纖纜線連接 16
透過Bluetooth連接 17
透過Wi-Fi連接 19
使用Q-Symphony功能 20
使用SpaceFitSound 21
06 連接外部裝置 22
方法1。使用HDMI纜線連接(支援DolbyAtmos/
DTS:X解碼和播放) 22
方法2。使用光纖纜線連接 23
07 連接流動裝置 24
方法1。透過藍牙連接 24
方法2。透過Wi-Fi(無線網絡)連接 26
TapSound用法 27
08 透過AppleAirplay2連線 28
09 安裝支掛牆支架 29
安裝注意事項 29
掛牆元件 29
在牆上安裝環繞聲揚聲器(僅限適用型號) 30
10 將Soundbar安裝於電視前方 30
組件 30
11 軟件更新 31
自動更新 31
USB更新 31
初始化 32
12 故障排除 32
HKG - 3
01 檢查元件
SOUNDBAR
Soundbar主設備 Soundbar搖控器/電池 低音炮
POWER
x 2
x4或2
環繞聲揚聲器(非必要)
(左/右)
電源線(有源重低音音箱、環繞聲揚聲器和
Soundbar)(非必要)
HDMI纜線
x 2
x 2
(M4xL10)
牆壁安裝指南 支架螺絲 螺絲
x 2 x4
牆壁安裝支架 橡膠腳
• 如需更多有關電源供應及耗電的資料，請見產品上附有的標籤。(標籤：Soundbar主機背面)
• 如欲購買其他元件或連纜線，請聯絡三星服務中心或三星客戶服務中心。
• 如需更多有關掛牆或橡膠腳的資料，請參閱第29~31頁。
• 設計、規格和應用程式畫面如有變更，恕不另行通知。
• 附件外觀可能與上方圖片稍微不同。
• SamsungElectronicsCo.,Ltd保留更改規格的權利，恕不另行通知。
• 重量和尺寸均為約數。
HKG - 4
02 產品概覽
Soundbar的頂部面板
2
1 3
4
2
1 3
4
HW-Q930C/HW-Q800C HW-Q700C
1
(多功能)按鈕(HW-Q930C/HW-Q800C型號)
• 在待機模式下，按下 (多功能)按鈕，以開啟Soundbar。
• 按下 (多功能)按鈕，以變更輸入訊號源。
1
(電源)按鈕(HW-Q700C型號)
打開和關閉電源。
2
(音量)按鈕
調整音量。
3
(麥克風開/關)按鈕(HW-Q930C/HW-Q800C型號)
按下按鈕來開啟或關閉麥克風。
麥克風關閉時，LED指示燈便會亮起紅色。
紅燈亮起
麥克風關閉
紅燈熄滅
麥克風開啟
3
(來源)按鈕(HW-Q700C型號)
按下 (來源)按鈕來更改輸入訊號源。
4 顯示
顯示產品的狀態和目前模式。
D.IN→HDMI→Wi-Fi→BT
• 當您插入交流電源線時，電源按鈕會在4至6秒內開啟。
• 當您開啟此設備時，設備會延遲4至5秒才發出聲音。
• 如果電視和Soundbar一起發出聲音，可前往電視音效的
設定選單，並將電視揚聲器變更為外部揚聲器。
HKG - 5
Soundbar的底部面板
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
1
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
2
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
3
5
4
1 POWER
連接Soundbar的AC電源線。(請參閱第11頁)
2 SERVICE
連接USB儲存裝置以升級產品軟件。
3 DIGITALAUDIOIN(OPTICAL)
連接至外置裝置的數位(光纖)輸出。(請參閱第23頁)
4 HDMI
使用HDMI纜線同時輸入數位視訊及音訊訊號。
連接至外置裝置的HDMI輸出。(請參閱第22頁)
5 HDMITOTV(eARC/ARC)
連接至電視機的HDMI插孔。(請參閱第15頁)
• 從入牆插座拔出電源線時，請拿著插頭，不要拉扯電源線。
• 完成組件之間的所有連接前，不要將此設備或其他組件連接至交流電插座。
HKG - 6
03 使用SOUNDBAR搖控器控制
使用遙控器前安裝電池(2粒AAA電池)
朝箭咀方向滑動底蓋，直至完全脫離。按正確方向放入2粒3A電池(1.5V)，以確保電池的極性沒有放
錯。把電池蓋滑回去原來的位置。
如何使用搖控器
SOUNDBAR
1
2
3
10
11
13
8
9
4
6
5
7
12
1
電源
打開和關閉Soundbar。
• AutoPowerDown功能
設備會於下列情況自動關機：
• 處於D.IN/HDMI/Wi-Fi/BT模式並且已經18分鐘沒有音訊訊號
時。
2
來源
按下以選擇一個連接至Soundbar的來源。
• 語音回饋開/關
您可以開啟或關閉語音回饋。
當Soundbar關閉(待機模式)時，按住遙控器的 (來源)按鈕5秒。
每次更改語音回饋設定時，OLED螢幕都會顯示AUIOFF(預設)或
AUION。
3
BluetoothPAIR
切換Soundbar至藍牙配對模式。按下按鈕直至出現「
BTPAIRING」畫
面，以連接新的藍牙裝置。
4
靜音
按下
(靜音)按鈕即可設為靜音。
再次按下按鈕即可取消靜音。
5
SOUNDMODE
按下按鈕，您可以選擇想要的音訊模式，例如：
Surround、Game
Pro、Standard、AdaptiveSound。
• Standard
輸出原本的聲音。
• Surround
提供比標準音域更闊的聲場。
• GamePro
提供立體聲音效，讓您沉醉於遊戲之中。
• AdaptiveSound
即時分析內容，並根據內容的特徵自動選擇最佳的聲場。
6
CHLEVEL
按下按鈕，即可調節每個揚聲器的音量，例如
CentreLevel、Side
Level、WideLevel、FrontTopLevel、RearLevel和ReartopLevel。
• 如要控制各揚聲器的音量，請在音效設定中選擇CentreLevel、Side
Level、WideLevel或FrontTopLevel，然後使用上/下按鈕在-6到+6之
間調整音量。
• 如要已連接環繞聲揚聲器，選擇RearLevel或ReartopLevel，然後使用
上/下按鈕將音量設定為-6至+6。
• CHLEVEL規格可能因相應型號而有所不同。
HKG - 7
7
音訊控制
按下按鈕，您便可以設定音訊功能，例如：
SpaceFitSound、AVA、Voiceenhancemode、Nightmode、Sync、Surround
speakermode和Virtual。可使用上/下按鈕設整所需的項目。
• HW-Q700C型號不支援SpaceFitSound和AVA功能。
• Voiceenhancemode可增強電影和電視播放的語音對話，讓您可更輕鬆地聽到。
• Nightmode為夜間觀看的最佳選擇，可調整設定將音量調低但仍保持對話清晰。
• 按住 (音訊控制)按鈕5秒，為各頻段調整音效。可使用左/右按鈕選擇150Hz、300Hz、600Hz、1.2kHz、2.5k
Hz、5kHz和10kHz，而各頻率可使用上/下按鈕在-6至+6之間進行設定。
(確定音訊模式已設為「Standard」。)
• 若電視影片與Soundbar音訊未能同步，在音訊控制中選擇Sync，然後使用上/下按鈕設定0到300毫秒的音訊
延遲。
• Sync僅支援部分功能。
• 只有HW-Q930C型號支援可用的Surroundspeakermode設定。
• Virtual揚聲器功能可透過上/下按鈕來ON/OFF。
8
播放/暫停
按下按鈕即可播放或暫停播放音樂。
9
上/下/左/右
按特定位置來選擇上/下/左/右。
按上/下/左/右按鈕可以選擇或設定功能。
• 跳過音樂
按下右按鈕可選擇下一個音樂檔案。按下左按鈕可選擇前一個音樂檔案。
• IDSET
當低音炮或環繞聲揚聲器未連接或需要重新連接時，使用此選項。
關閉電源後，按住上按鈕5秒以執行IDSET。(請參閱第13頁。)
10
資料
按下即可顯示可用功能或可用Codec的資訊。
在
BT模式中，裝置會顯示已連接的裝置(完成配對後)或「BTReady」(需要配對時)。
11
WOOFERLEVEL
將按鈕向上或向下推，以調整有源重低音音箱(低音)。
12
音量
將按鈕向上或向下推，以調整音量。
• 靜音
按下音量按鈕即可設為靜音。再次按下按鈕即可取消靜音。
13
TONECONTROL
按下按鈕，即可調較高音或低音的音量。可使用「
上/下」按鈕設整所需的項目。此功能在聲音模式啟用，除了
Standard模式。
• 在音效設定中，選擇TREBLE或BASS，再用上/下按鈕從-6到+6間調節音量。
• 變更低音音量後，低音炮音量亦會相對調整。
HKG - 8
ActiveVoiceAmplifier(AVA)
• 在Soundbar播放內容時即時分析四周的噪音，讓語音由始至終都能清晰聽到。
• 分析期間不會儲存任何資料。
• HW-Q700C型號不支援此功能。
使用隱藏按鈕(備有多種功能的按鈕)
隱藏按鈕
參考頁面
遙控器按鈕 功能
低音炮(上) 電視遙控器開啟/關閉(待機) 頁10
上 IDSET 頁13
(音訊控制)
7頻段EQ 頁7
(來源)
語音回饋開/關(待機) 頁6
不同音效模式的輸出規格
<HW-Q930C>
效果 輸入
輸出
連有源重低音音箱及環繞聲揚聲器
Standard
2.0聲道 2.1聲道
5.1聲道 5.1聲道/7.1聲道(DTS)
7.1聲道 7.1聲道
DolbyAtmos®、DTS:X 7.1.4聲道
Surround
2.0聲道 9.1.4聲道
5.1聲道 9.1.4聲道
7.1聲道 9.1.4聲道
DolbyAtmos®、DTS:X 9.1.4聲道
GamePro
2.0聲道 9.1.4聲道
5.1聲道 9.1.4聲道
7.1聲道 9.1.4聲道
DolbyAtmos®、DTS:X 9.1.4聲道
AdaptiveSound
2.0聲道 9.1.4聲道
5.1聲道 9.1.4聲道
7.1聲道 9.1.4聲道
DolbyAtmos®、DTS:X 9.1.4聲道
HKG - 9
<HW-Q800C>
效果 輸入
輸出
只包含低音炮 連有源重低音音箱及環繞聲揚聲器
Standard
2.0聲道 2.1聲道 2.1聲道
5.1聲道 5.1聲道 5.1聲道/7.1聲道(DTS)
7.1聲道 5.1聲道 7.1聲道
DolbyAtmos®、DTS:X 5.1.2聲道 7.1.4聲道
Surround
2.0聲道 5.1.2聲道 7.1.4聲道
5.1聲道 5.1.2聲道 7.1.4聲道
7.1聲道 5.1.2聲道 7.1.4聲道
DolbyAtmos®、DTS:X 5.1.2聲道 7.1.4聲道
GamePro
2.0聲道 5.1.2聲道 7.1.4聲道
5.1聲道 5.1.2聲道 7.1.4聲道
7.1聲道 5.1.2聲道 7.1.4聲道
DolbyAtmos®、DTS:X 5.1.2聲道 7.1.4聲道
AdaptiveSound
2.0聲道 5.1.2聲道 7.1.4聲道
5.1聲道 5.1.2聲道 7.1.4聲道
7.1聲道 5.1.2聲道 7.1.4聲道
DolbyAtmos®、DTS:X 5.1.2聲道 7.1.4聲道
<HW-Q700C>
效果 輸入
輸出
只包含低音炮 連有源重低音音箱及環繞聲揚聲器
Standard
2.0聲道 2.1聲道 2.1聲道
5.1聲道 3.1聲道 5.1聲道
DolbyAtmos®、DTS:X 3.1.2聲道 5.1.4聲道
Surround
2.0聲道 3.1.2聲道 5.1.4聲道
5.1聲道 3.1.2聲道 5.1.4聲道
DolbyAtmos®、DTS:X 3.1.2聲道 5.1.4聲道
GamePro
2.0聲道 3.1.2聲道 5.1.4聲道
5.1聲道 3.1.2聲道 5.1.4聲道
DolbyAtmos®、DTS:X 3.1.2聲道 5.1.4聲道
AdaptiveSound
2.0聲道 3.1.2聲道 5.1.4聲道
5.1聲道 3.1.2聲道 5.1.4聲道
DolbyAtmos®、DTS:X 3.1.2聲道 5.1.4聲道
使用Standard模式時，環繞聲揚聲器不會為2聲道輸出製造音效。如果啟用環繞聲揚聲器的音效，可將效果模式變更為Surround。
HKG - 10
使用電視遙控器調校Soundbar音量。
使用電視遙控器調校Soundbar音量。
• 此功能只可以與IR遙控器一併使用。藍牙遙控器(需要進行配對的遙控器)不受支援。
• 將電視揚聲器設定為外部揚聲器以使用此功能。
• 支援該功能的製造商：
Samsung,VIZIO,LG,Sony,Sharp,PHILIPS,PANASONIC,TOSHIBA,Hisense,RCA
1 關閉Soundbar。
2 向上按住低音炮按鈕5秒。
每次向上推動低音炮按鈕5秒時，模式會按以下次序切換：「OFF-TVREMOTE」(預設模式)、「SAMSUNG-TVREMOTE」、
「ALL-TVREMOTE」。
遙控器按鈕 顯示 狀態
(預設模式)
OFF-TVREMOTE
停用電視遙控器。
SAMSUNG-TVREMOTE
啟用三星電視的IR遙控器。
ALL-TVREMOTE
啟用第三方電視的IR遙控器。
HKG - 11
04 連接SOUNDBAR
連接電源和裝置
使用電源線按以下順序將有源重低音音箱、環繞聲揚聲器和Soundbar連接至電源插座：
• 如需更多有關所需電源及耗電的資料，請見產品上附有的標籤。(標籤：Soundbar主機背面)
1 將電源線連接至低音炮
低音炮後方
電源線
2 將電源線連接至左右環繞聲揚聲器。(非必要)
左邊及右邊環繞聲揚聲器
的底部(非適用)
電源線
3. 將電源線連接至Soundbar。
HDMI IN 1
HDMI IN 2
ID SET
(WOOFER,
REAR)
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
HDMI 2
ID SET
HDMI IN 1
HDMI IN 2
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
Soundbar主設備底部
電源線
4. 將Soundbar、有源重低音音箱和環繞聲揚聲器連接至電源。有源重低音音箱和環繞聲揚聲器將會自動連接至已開啟的Soundbar。
連結LED-藍燈即代表已開啟
(非必要)
注意
• 有源重低音音箱和環繞聲揚聲器連接至Soundbar前應先連接電源。開啟Soundbar時，有源重低音音箱和環繞聲揚聲器將會自動連接。
• 如果您在產品開啟期間拔除電源並再次連接電源線，Soundbar會自動開啟。
• 只有適用的型號支援環繞聲揚聲器系統。
HKG - 12
建議的揚聲器擺位
150° 150°
135° 135°
0°
低音炮
Soundbar
環繞聲揚聲器(左) 環繞聲揚聲器(右)
注意
• 無線接收天線已內置在有源重低音音箱和環繞聲揚聲器中。裝置應遠離水份
和濕氣。
• 為了獲得最佳聆聽效果，請確保有源重低音音箱和環繞聲揚聲器周圍沒有任
何障礙物。
環繞聲揚聲器模式(只限HW-Q930C)
視乎環繞聲揚聲器的擺放位置，可能可提供最佳環繞聲。請參閱下圖，了解揚聲器的擺位。
如要啟用此模式，請使用Soundbar的遙控器選擇環繞聲揚聲器模式。
(
(音訊控制)→環繞聲揚聲器→ (上)/ (下)→Front/Rear)
Soundbar
環繞聲揚聲器(左) 環繞聲揚聲器(右)
Soundbar
環繞聲揚聲器(左)
環繞聲揚聲器(右)
後置位置 前置位置
注意
• 此模式僅適用於備有特定環繞聲揚聲器的Soundbar型號。
• 在前置揚聲器模式下，將前置揚聲器朝向自己。
• 環繞聲揚聲器模式預設為啟用。
HKG - 13
手動連接有源重低音音箱或環繞聲揚聲器
執行下方手動連接程序前：
• 確認Soundbar、有源重低音音箱和環繞聲揚聲器的電源線是否已正確連接。
• 確保Soundbar已關閉。
1 關閉Soundbar主設備。
2 按住有源重低音音箱和環繞聲揚聲器背面的IDSET至少5秒。
• 揚聲器後方的紅色指示燈熄滅，藍色指示燈閃爍。
5 Sec
藍燈快速
閃爍
低音炮後方 低音炮後方
藍燈快速閃爍
POWER
x 2
左邊及右邊環繞聲揚聲器的背面(非必要)
5 Sec
3. 按住遙控器上的上按鈕5秒。
• Soundbar顯示螢幕上將顯示IDSET訊息，然後在短時間內消失。
• IDSET完成後，Soundbar會自動開啟。
SOUND
MODE
PAIR
5 Sec
IDSET
4. 檢查LINKLED亮起藍色(連接完成)。
連結LED-藍燈即代表已開啟
(非必要)
Soundbar與有源重低音音箱及環繞聲揚聲器之間建立起連線時，連結LED指示燈
停止閃爍並持續亮藍色燈。
HKG - 14
有源重低音音箱和環繞聲揚聲器背面的LED指示燈
LED 狀態 描述 解決方法
藍色
低音炮
環繞聲揚聲器
(僅限適用型號)
藍色
開
成功連接
(正常操作)
-
閃爍 正在恢復連接
檢查電源線是否已正確連接Soundbar主設備，或等待約
5分鐘。如果指示燈仍然持續閃爍，請嘗試手動連接有
源重低音音箱和環繞聲揚聲器。請參閱第13頁。
紅色
低音炮
紅色
環繞聲揚聲器
(僅限適用型號)
開
待機(Soundbar主設備已
關閉)
檢查電源線是否已正確連接Soundbar主設備。
連接失敗 重新連接。參閱第13頁的手動連接指示。
低音炮
紅色和藍色
紅色和藍色
環繞聲揚聲器
(僅限適用型號)
閃爍 故障 參閱本手冊的三星服務中心聯絡資料。
注意
• 如果主裝置的電源關閉，有源重低音音箱將處於待機模式，並且背後的STANDBYLED將會閃爍藍色數次，然後轉為紅色。
• 如Soundbar附近與Soundbar使用相同頻率的裝置，便可能會對音訊造成干擾。
• 主機無線訊號的最大傳輸距離約為10米，但可能會因為操作環境不同而有分別。如果主機與有源重低音音箱之間有鋼筋混凝土牆或金屬牆，
系統可能會完全無法運作，因為無線訊號無法穿透金屬。
• 只有適用的型號支援環繞聲揚聲器系統。
注意
• 無線接收天線已內置在有源重低音音箱和環繞聲揚聲器中。裝置應遠離水份和濕氣。
• 為了獲得最佳聆聽效果，請確保有源重低音音箱和環繞聲揚聲器周圍沒有障礙物。
HKG - 15
05 連接至電視
連接支援HDMIARC(音訊回傳通道)的電視
注意
• 同時連接HDMI纜線和光纖電纜時，會首先接收HDMI訊號。
• 如要連接電視和Soundbar之間的HDMI纜線，請確保連接標示為ARC的端子。否則可能不會輸出電視聲音。
• 建議的纜線是經HDMI.org認證的PremiumHighSpeedHDMICablewithEthernet。
HDMI IN
(ARC)
HDMI TO TV
(eARC/ARC)
連接至電視上的HDMIIN
(ARC/eARC)連接埠。
連接至Soundbar主設備上的
HDMITOTV(eARC/ARC)連
接埠。
HDMI纜線
Soundbar的頂部
Soundbar的底部
TVARC
<HW-Q930C/HW-Q800C>
Soundbar的頂部
TVARC
<HW-Q700C>
1 關閉Soundbar和電視，按照圖解連接HDMI纜線。
2 開啟Soundbar和電視。
3. 「TVARC」在Soundbar主設備的顯示螢幕上出現，而電視聲音亦會播放。
• 若電視聲音沒有輸出，按下Soundbar頂部的 (多功能)/ (來源)按鈕，或遙控器上的 (來源)按鈕，並選擇D.IN模式。螢幕顯示順
序「D.IN」和「TVARC」，並播放電視聲音。
• 連接支援eARC功能的電視時，「eARC」會在顯示屏上出現，並且會發出聲音。
• 如要使用eARC進行連接，電視功能表的eARC功能應設為開啟。有關設定的詳細資訊，請參閱電視使用者手冊。
(例如SamsungTV：首頁( )→功能表→設定( )→所有設定( )→音效→專業設定→HDMI-eARC模式(自動))
• 如果「TVARC」沒有出現在Soundbar主設備的顯示螢幕上，請確定HDMI線已插入正確的連接埠。
• 使用電視搖控器上的音量按鈕來更改Soundbar的音量。
注意
• 當您以HDMI纜線把支援HDMIARC(音訊回傳通道)的電視連接至Soundbar，無須連接另一條光纖電纜即可傳輸數位視訊和音訊數據。
• 我們建議採用無芯HDMI纜線。如果使用有芯HDMI纜線，其直徑須在14mm以下。
• 如果HDMI纜線不支援ARC，就不能使用此功能。
• 若廣播的音訊以DolbyDigital編碼，且電視上的「數位輸出音訊格式」設定為PCM，我們建議您將設定變更為DolbyDigital。電視設定變更
後，您可享有較佳的音質。(電視功能表可能使用不同文字顯示DolbyDigital和PCM，視乎電視製造商而定。)
• ARC/eARC協議支援DolbyAtmos。
• 確定內容支援DolbyAtmos®。
HKG - 16
使用光纖纜線連接
連接前的檢查列表
• 同時連接HDMI纜線和光纖電纜時，會首先接收HDMI訊號。
• 如果所採用的光纖電纜端子有蓋，請僅記移除端子口。
OPTICAL OUT
DIGITAL AUDIO IN
(OPTICAL)
光纖電纜(未提供)
Soundbar的底部
D.IN
Soundbar的頂部
<HW-Q930C/HW-Q800C>
Soundbar的頂部
D.IN
<HW-Q700C>
1 電視和Soundbar關閉後，按照圖解以光纖電纜(未提供)連接Soundbar上的DIGITALAUDIOIN(OPTICAL)連接埠和電視上的光纖輸出插口。
2 開啟Soundbar和電視。
3. 按下Soundbar頂部的 (多功能)/ (來源)按鈕或遙控器上的 (來源)按鈕，並選擇D.IN模式。
4. 電視聲音透過Soundbar輸出。
HKG - 17
透過Bluetooth連接
以藍牙連接Samsung電視，可以在享受立體聲音效的同時免卻插電線的煩腦。
• 同時只可連接一部Samsung電視。
• 可以連接支援藍牙的Samsung電視。請檢查電視的規格。
首次連接
1 按下Soundbar遙控器上的 PAIR按鈕，以進入「BTPAIRING」模式。
PAIR
(或)
a 按下頂部面板的 (多功能)/ (來源)按鈕，然後選擇BT。
如果有連接紀錄，「BT」會於幾秒內自動變更為「BTPAIRING」或「BTREADY」。
Soundbar的頂部
BTREADY
<HW-Q930C/
HW-Q800C>
Soundbar的頂部
BTREADY
<HW-Q700C>
b 看到BTREADY時，按住Soundbar頂部面板上的 (麥克風開/關)/ (來源)按鈕超過5秒，以顯示BTPAIRING。
5 Sec 5 Sec
Soundbar的頂部
BTPAIRING
<HW-Q930C/
HW-Q800C>
Soundbar的頂部
BTPAIRING
<HW-Q700C>
2 在Samsung電視選擇藍牙模式。
(例如，首頁( )→功能表→設定( )→所有設定( )→音效→音效輸出→藍牙揚聲器列表→SoundbarQ***C(Bluetooth))
3. 從電視畫面的清單選擇「SoundbarQ***C」。
可用的Soundbar會在電視的藍牙裝置清單上標示為「需要配對」或「已配對」。要連接Samsung電視至Soundbar，請選擇訊息，然後建立連
接。
• 連結了Samsung電視後，[電視名稱]→「BT」會顯示在Soundbar的前方顯示屏上。
4. 然後便可以聽到Soundbar播放Samsung電視的聲音。
• 首次將Soundbar連接至Samsung電視後，可使用「BTREADY」模式重新連接。
如果裝置連接失敗
• 如SamsungTV的揚聲器清單中已存在Soundbar(例如SoundbarQ***C)，請將其刪除。
• 然後重複第1至3步。
從Samsung電視解除Soundbar的連接
按下Soundbar頂部的 (多功能)/ 來源按鈕或遙控器上的 (來源)按鈕，並選擇BT模式。
• 由於Samsung電視必須接收Soundbar的回應，因此解除連接需要時間。
(所需時間可能視乎Samsung電視型號而有異。)
HKG - 18
BTREADY和BTPAIRING有什麼不同？
• BTREADY:在這個模式下，您可以重新連接任何以前連接過的Samsung電視或流動裝置。
• BTPAIRING：在這個模式，您可以將新裝置連接至Soundbar。
(在Soundbar處於BT模式時，按下Soundbar遙控器上的 PAIR按鈕，或按住Soundbar頂端的 (麥克風開/關)/ (來源)按鈕超過
5秒。)
藍牙連接注意事項
• 把新裝置放置在1米內的地方，以透過連接藍牙通訊連接。
• 重新連接藍牙裝置時如需輸入PIN碼，請輸入<0000>。
• Soundbar會在處於就緒狀態18分鐘後自動關閉。
• 在下列情況下，Soundbar可能無法正確執行藍牙搜尋或連接：
‒ 如果Soundbar周圍具有強電場。
‒ 如果同時有兩個或更多的藍牙裝置與Soundbar配對。
‒ 如果藍牙裝置已關閉、沒有就位或發生故障。
• 電子裝置可能會導致無線電干擾。發放電磁波的裝置必須與Soundbar主設備保持遠距離，當中包括微波爐、無線LAN裝置等。
HKG - 19
透過Wi-Fi連接
連接前的檢查列表
• Wi-Fi連接只適用於SamsungTV。
• 檢查無線路由器(Wi-Fi)是否已開啟，同時電視是否已連接至路由器。
• 電視和Soundbar必須連接到相同的無線網絡(Wi-Fi)。
• 如果您的無線路由器(Wi-Fi)使用DFS頻道，則將無法在電視和Soundbar之間建立Wi-Fi連接。請與您的互聯網服務供應商聯絡以了解詳
情。
• 不同製造年份的功能表有所不同，請參閱您的電視手冊。
• 要將電視透過Wi-Fi連接至Soundbar，請先將Soundbar連接至無線路由器。有關如何建立Wi-Fi連接的詳細資訊，請參閱第26頁。
1 如需更多有關以Wi-Fi連接至Soundbar的資訊，請參閱第26頁，「方法2。透過Wi-Fi(無線網絡)連接」。
2 使用音訊功能表，將電視的輸入(來源)改為Soundbar。
• 2017年或之後發佈的SamsungTV
首頁( )→功能表→設定( )→所有設定( )→音效→音效輸出→SoundbarQ***C(Wi-Fi)
注意
只有部分Samsung電視和部分Soundbar型號才有提供Wi-FiDolbyAtmos連接。
注意事項：如果您開啟/關閉Wi-Fi，Soundbar會自動重新啟動。
Wi-Fi
連接埠停用方式
按下Soundbar遙控器上的CHLEVEL按鈕30秒，以開啟/關閉Wi-Fi。
Bluetooth
連接埠停用方式
按下Soundbar遙控器上的
TONECONTROL按鈕30秒，以開啟/關閉藍牙。
HKG - 20
使用Q-Symphony功能
• 將Soundbar連接至支援Q-Symphony功能的SamsungTV，即可同時從Soundbar和電視播放聲音。使用Q-Symphony功能，電視播放的環繞音能
讓您享受更加豐富、立體的環繞音效。
• 當連接Soundbar時，「TV+Soundbar」功能表會出現在電視上。
設定( )→所有設定( )→音效→音效輸出
電視功能表
HDMI纜線
或
光纖電纜(未提供)
D.IN
• 電視功能表例子：電視+[AV]Soundbar系列名稱(HDMI)/TV+[AV]Soundbar系列名稱(光纖)
Wi-Fi
電視功能表
Wi-Fi
• 電視功能表例子：TV+[AV]Soundbar系列名稱(Wi-Fi)
注意
• 可根據電視所支援的Codec運作。
• 僅於連接了HDMI纜線、光纖電纜(無提供)或Wi-Fi的情況下才支援此功能。
• 顯示的訊息可能因電視型號而有所不同。
• 確定您的電視和Soundbar已連接至相同的無線路由器/頻率。
• 只有部分Samsung電視和部分Soundbar型號才有提供此功能。
HKG - 21
使用SpaceFitSound
此功能會使用Soundbar的麥克風分析使用者的聆聽空間，並根據空間提供最佳的聲音。聲音優化會自動進行。
方法1。透過Soundbar連接
如要啟用此功能，請使用Soundbar的遙控器開啟SpaceFitSound模式。
1 請按下 (音訊控制)按鈕，以開啟SpaceFitSound模式。
「SPACEFITSOUNDOFF」會在螢幕上顯示。
2 請按下遙控器上的上按鈕，以開啟SpaceFitSound模式。
「ON」會在螢幕上顯示。
SOUND
MODE
PAIR
3. 請按下遙控器上的下按鈕，以關閉SpaceFitSound模式。
「OFF」會在螢幕上顯示。
SOUND
MODE
PAIR
• 所有音訊模式皆有提供此功能。
方法2。透過電視連接
如要啟用此功能，請在SamsungTV的功能表中開啟AdaptiveSound+模式。
(首頁( )→功能表→設定( )→所有設定( )→General→智能模式設定→AdaptiveSound+)
• 如果已啟用電視的AdaptiveSound+模式，Soundbar的音訊模式便會自動變更為AdaptiveSound+。
注意
• Soundbar連接至部分Samsung電視時才能使用此功能。
• HW-Q700C型號僅支援「透過電視連接」方式。
HKG - 22
06 連接外部裝置
方法1。使用HDMI纜線連接(支援DolbyAtmos/DTS:X解碼和播放)
連接前的檢查列表
• 如果音訊輸出選項包含第二音訊，須確定第二音訊設定為關閉。
• 確定內容支援DolbyAtmos®/DTS:X。
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI
HDMI IN
(ARC)
HDMI OUT
Soundbar的底部
HDMI
HDMI
外置裝置
HDMI纜線
HDMI纜線
Soundbar的頂部
Soundbar的頂部
<HW-Q930C/HW-Q800C><HW-Q700C>
1 使用HDMI纜線連接外置裝置的HDMIOUT連接埠，以及Soundbar底部的HDMI連接埠。
2 使用HDMI纜線連接電視的HDMIIN連接埠，以及Soundbar底部的HDMITOTV(eARC/ARC)連接埠。
3. 開啟Soundbar、電視和外置裝置。
4. 按下Soundbar上方的 (多功能)/ (來源)按鈕或遙控器上的 (來源)按鈕，以選擇HDMI模式。
5 Soundbar顯示目前已選擇「HDMI」模式，Soundbar將會開始播放音效。
注意
• 使用DolbyAtmos®/DTS:X時：如果輸入訊號源為DolbyAtmos®/DTS:X，請參閱第8頁的「不同音效模式的輸出規格」。
• DolbyAtmos®啟動後，「DOLBYATMOS」會在前方顯示屏上顯示。
• 啟用DTS:X後，「DTS:X」將顯示於正面螢幕。
• 在BD播放機或其他裝置上配置DolbyAtmos®/DTS:X
在BD播放機或其他裝置的設定功能表上開啟音訊輸出選項，並確定已為Bitstream選擇「沒有編碼」。例如，在三星BD播放機上，前往
首項功能表→音效→數碼輸出，然後選擇Bitstream(未處理)。
支援的UHD訊號規格(3840x2160p)
畫面播放速率(fps) 色彩深度 RGB4:4:4 YCbCr4:4:4 YCbCr4:2:2 YCbCr4:2:0
<60
8位元 O O O O
10位元 - - O O
12位元 - - O O
120
8位元 - - - -
10位元 - - - -
• 支援的規格可能會因所連接的外置裝置或使用狀況而有所不同。
HKG - 23
方法2。使用光纖纜線連接
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
BD/DVD播放器/機頂盒/
遊戲主機
Soundbar的頂部
D.IN
光纖電纜
(未提供)
Soundbar的底部
<HW-Q930C/HW-Q800C>
Soundbar的頂部
D.IN
<HW-Q700C>
1 使用光纖電纜(非隨附附件)連接至Soundbar主機的DIGITALAUDIOIN(OPTICAL)和外置裝置的OPTICALOUT連接埠。
2 開啟Soundbar和外置裝置。
3. 如要選擇D.IN模式，請按下Soundbar上方的 (多功能)/ (來源)按鈕，或遙控器上的 (來源)按鈕。
4. Soundbar會從外部裝置播放聲音。
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07 連接流動裝置
方法1。透過藍牙連接
以藍牙連接流動裝置，可以在享受立體聲音效的同時免卻插電線的煩腦。
• 在Soundbar已關閉的情況下連接已配對的藍牙裝置，會令Soundbar自動開啟。
首次連接
• 連接新藍牙裝置時，確保該裝置位於1米之內。
1 按下Soundbar遙控器上的 PAIR按鈕，以進入「BTPAIRING」模式。
PAIR
流動裝置
(或)
a 按下頂部面板的 (多功能)/ (來源)按鈕，然後選擇BT。
如果有連接紀錄，「BT」會於幾秒內自動變更為「BTPAIRING」或「BTREADY」。
Soundbar的頂部
BTREADY
<HW-Q930C/
HW-Q800C>
Soundbar的頂部
BTREADY
<HW-Q700C>
b 看到BTREADY時，按住Soundbar頂部面板上的 (麥克風開/關)/ (來源)按鈕超過5秒，以顯示BTPAIRING。
5 Sec
5 Sec
Soundbar的頂部
BTPAIRING
<HW-Q930C/
HW-Q800C>
Soundbar的頂部
BTPAIRING
<HW-Q700C>
2 在裝置上，從顯示的清單中選擇「SoundbarQ***C」。
• Soundbar連接至流動裝置後，[流動裝置名稱]→「BT」會在前方螢幕上顯示。
3. 透過Soundbar播放藍牙連接裝置上的音樂檔案。
• 首次將Soundbar連接至流動裝置後，可使用「BTREADY」模式重新連接。
如果裝置連接失敗
• 如果流動裝置的揚聲器清單中已存在Soundbar(例如「SoundbarQ***C」)，請將其刪除。
• 然後重複第1至2步。
BTREADY和BTPAIRING有什麼不同？
• BTREADY:在這個模式下，您可以重新連接任何以前連接過的Samsung電視或流動裝置。
• BTPAIRING：在這個模式，您可以將新裝置連接至Soundbar。
(在Soundbar處於BT模式時，按下Soundbar遙控器上的 PAIR按鈕，或按住Soundbar頂端的 (麥克風開/關)/ (來源)按鈕超過
5秒。)
HKG - 25
藍牙連接注意事項
• 把新裝置放置在1米內的地方，以透過連接藍牙通訊連接。
• 重新連接藍牙裝置時如需輸入PIN碼，請輸入<0000>。
• Soundbar會在處於就緒狀態18分鐘後自動關閉。
• 在下列情況下，Soundbar可能無法正確執行藍牙搜尋或連接：
‒ 如果Soundbar周圍具有強電場。
‒ 如果同時有兩個或更多的藍牙裝置與Soundbar配對。
‒ 如果藍牙裝置已關閉、沒有就位或發生故障。
• 電子裝置可能會導致無線電干擾。發放電磁波的裝置必須與Soundbar主設備保持遠距離，當中包括微波爐、無線LAN裝置等。
• Soundbar支援SBC數據(44.1kHz、48kHz)。
• 只連接至支援A2DP(AV)功能的Bluetooth裝置。
• 您不可以將Soundbar連接至只支援HF(免提)功能的Bluetooth裝置。
• 將Soundbar連接至Bluetooth裝置時，將兩者盡量靠近。
• Soundbar和Bluetooth裝置相距愈遠，音質愈低。
若裝置超出有效範圍，藍牙連接可能會中斷。
• 若接收情況欠佳，Bluetooth連接可能無法如預期運作。
• 在以下情況下，Bluetooth裝置可能會發出嘈音或無法正常運作：
‒ 身體接觸到Bluetooth裝置或Soundbar上的訊號收發器時
‒ 位於角落或附近有障礙物(例如：牆壁或隔板)的地方，電磁場都可能會產生變化。
‒ 受相同頻段下運作的產品的無線電干擾，例如醫療設備、微波爐和無線LAN裝置。
‒ 即使裝置處於有效範圍，門和牆壁等阻礙物仍可能會影響音質。
• 請注意，使用Bluetooth選項時，您的Soundbar不可與其他Bluetooth裝置配對。
• 該無線裝置在運行時可能產生電子干擾。
從Bluetooth裝置解除連接Soundbar
您可以從Bluetooth裝置解除連接Soundbar。如需相關指引，可參閱Bluetooth裝置的使用者手冊。
• Soundbar將會中斷連接。
• Soundbar從Bluetooth裝置解除連接後，Soundbar的前置顯示器會顯示「BTDISCONNECTED」。
從藍牙裝置解除連接Soundbar
按下Soundbar上方的 (多功能)/ (來源)按鈕或遙控器上的 (來源)按鈕，以從BT模式切換至其他模式。
• 由於Bluetooth裝置必須接收Soundbar的回應，因此解除連接需要時間。(解除連接的時間可能有異，視乎藍牙裝置而定)
• Soundbar從Bluetooth裝置解除連接後，Soundbar的前置顯示器會顯示「BTDISCONNECTED」。
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方法2。透過Wi-Fi(無線網絡)連接
以無線網絡(Wi-Fi)連接Soundbar至流動裝置需要使用SmartThings應用程式。
首次連接
1 在流動裝置(智能電話、平板電腦等)上安裝並啟動SmartThings應用程式。
2 在應用程式上，按鈕螢幕上的指示加入Soundbar。
• 在部分流動裝置上，自動彈出視窗(下方第二個螢幕截圖)可能無法使用。
如視窗沒有彈出，請按下Home畫面上的「 」。Soundbar應已加入至應用應式。
• 下圖可能會根據應用程式版本而有所不同。
啟動應用程式 自動彈出視窗 新增裝置
SmartThings
應用程式
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TapSound用法
透過流動裝置輕點一下Soundbar，可透過Soundbar播放流動裝置內容的聲音。
• 此功能可能視乎流動裝置型號而無法使用。
• 此功能只與Android8.1或更高版本的Samsung流動裝置兼容。
Soundbar的頂部
流動裝置
SmartThings應用程式
1 開啟流動裝置上的TapSound功能。
• 有關該功能的開啟方法，請參閱以下的「設定TapSound功能」。
2 以流動裝置輕點一下Soundbar。在出現的訊息視窗中選擇「Startnow」。
流動裝置會透過藍牙與Soundbar連接。
3. 透過Soundbar播放流動裝置內容的聲音。
• 此功能透過偵測流動裝置碰觸Soundbar時產生的震動，從而以Bluetooth連接流動裝置至Soundbar。
• 請確保流動裝置沒有輕點Soundbar的尖角。否則Soundbar或流動裝置有可能刮花或受損。
• 建議用保護殼包裹流動裝置。輕力點一下Soundbar頂部的寬廣部分，避免用力過度。
• 為使用此功能，請將SmartThings應用程式更新為最新版本。
此功能可能視乎應用程式版本而無法使用。
設定TapSound功能
使用SmartThings應用程式開啟TapView,TapSound功能。
1 在流動裝置執行SmartThings應用程式。
2 在顯示於流動裝置的SmartThings應用程式畫面選擇( → )。
3. 把「TapView,TapSound」設定為開啟，以允許該功能於流動裝置靠近Soundbar時運作。功能已經開啟。
注意
• 流動裝置處於省電模式時，TapSound功能不會運作。
• 如Soundbar附近有可以造成電磁干擾的裝置，例如電子裝置，則TapSound功能有可能失靈。請確保讓有可能造成電磁干擾的裝置和Soundbar
保持充足距離。
HKG - 28
08 透過APPLEAIRPLAY2連線
• 此功能在部分國家/地區可能無法使用。
• •此SamsungSoundbar支援AirPlay2，必須運行iOS13.4或更新的版本。
只要有了AirPlay2，您就可以透過Apple裝置將音樂、Podcast以及其他音訊串流至SamsungSoundbar。
• 如要在您的Soundbar啟用AirPlay2，請務必先同意應用程式的條款及細則，以便向SamsungSmartThings應用程式註冊裝置。
• 確認Soundbar是否已經開啟電源並連接至與Apple裝置相同的Wi-Fi網絡。
• 在支援AirPlay的應用程式或iPhone、iPad、Mac上選取
。
• 從可用裝置的清單選取Soundbar，以播放目前的音訊內容。
HKG - 29
09 安裝支掛牆支架
安裝注意事項
• 僅可安裝於垂直的牆面上。
• 不要在高溫或潮濕的地方安裝。
• 檢查牆壁強度是否足以支撐產品的重量。如果強度不足，應該強化
牆壁或選擇其他位置安裝。
• 購買並使用適用於您的牆壁類型(石膏板、鐵板、木板等等)的固定
螺釘或螺栓。如果可以，請將固定螺釘轉進牆柱。
• 根據需要掛裝Soundbar的牆壁類型和厚度，購買牆壁安裝支架所需
的螺釘。
‒ 直徑：M5
‒ 長度：建議35毫米或更長。
• 把Soundbar安裝到牆上前，先用纜線把設備和外置裝置連接起來。
• 確保設備已經關閉而且電源已經拔除，然後才著手安裝。否則可能
會造成觸電。
掛牆元件
牆壁安裝指南
x 2
x 2
(M4xL10)
支架螺絲 螺絲
x 2
牆壁安裝支架
1 將牆壁安裝指南貼在墻面。
• 牆壁安裝指南必須保持水平。
• 如果將電視安裝到牆上，將Soundbar安裝在電視下方最少5厘
米位置。
5厘米或以上
2 將牆壁安裝指南的中央線對齊電視的中心位置(若將Soundbar安裝
在電視的下方)，再用膠紙將牆壁安裝指南固定在牆上。
• 若非安裝於電視下方，請將中央線對準安裝位置的中心。
中央線
3. 用筆尖或削尖的鉛筆尖戳破安裝指引圖兩端的A型圖像，以標記固
定螺釘孔的位置，然後拿開牆壁安裝指南。
4. 用尺寸合適的鉆頭在各標記處鉆孔。
• 若標記與牆體上位置不符，在插入固定螺釘前，請確定您是否在
孔中插入正確的螺釘或螺栓。若使用螺釘或螺栓，請確保鉆孔足
夠大可以插入螺釘或螺栓。
5 在每個支架螺絲中插入一個螺釘(未提供)，再將支架螺釘中的螺釘
擰緊。
6. 使用2顆螺釘將2個牆壁安裝支架以正確的方向安裝在Soundbar
底部。
• 組裝時，確保牆壁安裝支架的掛架放置於Soundbar後方。
Soundbar後面
Soundbar右端
HKG - 30
7 將牆壁安裝支架安裝到Soundbar，然後將牆壁安裝支架懸掛在牆上
的支架螺釘上。
8 向下滑動Soundbar(如下圖)，令牆壁安裝支架穩妥安放在支架螺釘
上。
• 將支架螺釘插入牆壁安裝支架的寬闊(底部)部分，然後將牆壁
安裝支架向下滑動，令牆壁安裝支架穩妥安放在支架螺釘上。
在牆上安裝環繞聲揚聲器(僅限適用型號)
您可以單獨購買掛牆支架，以將環繞聲揚聲器安裝在牆上。
SamsungElectronics並沒有出售掛牆支架。
將環繞聲揚聲器安裝在牆上的注意事項
• 環繞聲揚聲器掛牆支架必須能夠承受超過8.0公斤的重量。
• 鑽孔大小：1/4-20UNC螺紋嵌件
‒ 標準螺釘：6.35毫米ø，
1.27毫米間距
‒ 長度：18毫米長
‒ 數量：左邊1粒/右邊1粒
左 右
• 安裝掛牆支架之前，請先檢查牆壁的強度。如果強度不足，請在安
裝掛牆支架和揚聲器前，先對牆壁進行加固。
• 由於產品安裝不當而導致產品損壞，SamsungElectronics概不負責。
• 請注意，切勿將揚聲器打側或反轉安裝。
10 將SOUNDBAR安裝於電
視前方
組件
x4
橡膠腳
如要安裝，將
橡膠腳安裝至Soundbar底部，然後才放置在電視架上。
確保您已安裝橡膠腳，同時橡膠腳不會超出電視架的邊緣。參閱下
圖。
橡膠腳
請將Soundbar放置在電視架上。
麥克風(僅限適用型號)
HKG - 31
參考圖片所示，把Soundbar中心對準電視的中心，然後小心地將有源
音箱放置到電視架上。
此時請將麥克風(只限適用型號)放置於電視架的前方，以免聲音識別
受到干擾。
Soundbar右端
電視
注意
• 確保將Soundbar放置於平坦而穩固的平面上。
• 如果與電視距離過近，可能會對聲音識別和音質造成問題。
• 以上圖片會因各個型號而有所不同。
• HW-Q700C型號不支援此功能。
• 為了麥克風能達到最佳效能，請將Soundbar放置在離電視面板至少
2厘米的位置。
11 軟件更新
自動更新
Soundbar連接至互聯網時，即使沒有啟動Soundbar，軟件亦會自動更
新。
• 如需使用自動更新功能，Soundbar必須連接至互聯網。
如果Soundbar的電源線已拔除，或沒有電源，Soundbar的Wi-Fi連
接會中斷。如果沒有電源，電源重新開啟時，或您重新連接電源線
時，開啟Soundbar，然後重新連線至互聯網。
USB更新
Soundbar的底部
HDMI IN 1
HDMI IN 2
ID SET
(WOOFER,
REAR)
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
HDMI 2
ID SET
HDMI IN 1
HDMI IN 2
SERVICE
SERVICE
三星可能會日後為Soundbar系統固件提供更新。
當有可用的更新，您只需把放有更新韌體的USB手指插入至Soundbar
的SERVICE連接埠，便可以更新Soundbar。
1 前往Samsung網站(www.samsung.com)→在客戶支援選單選項中搜
尋型號。
• 如需進一步瞭解有關更新事宜，請參閱「升級指南」。
2 下載升級檔案(USB類型)。
3. 解除壓縮檔案，使用其檔案名稱建立資料夾。
4. 將建立的資料夾儲存到USB，然後將USB連接至Soundbar。
5 開啟Soundbar。產品會在3分鐘內更新，並會顯示訊息「UPDATE」。
• 更新期間，不要關閉產品或移除USB。
• 若視窗沒有顯示「UPDATE」，請從Soundbar移除電源線，並重
新連接。
• 安裝最新版本後，便無需更新。
• 更新可能不受支援，視乎USB類型而定。
HKG - 32
初始化
Soundbar的頂部
INIT
Soundbar啟動後，同時按下機身的 (音量)按鈕最少5秒。
「INIT」會在顯示屏上出現，而Soundbar會初始化。
注意
• Soundbar所有設定均已初始化。請確保只於需要初始化時才執行
此程序。
12 故障排除
在尋求幫助前，請檢查以下事項。
Soundbar無法開啟。
• 檢查Sondbar的電源線有否正確插入插座。
Soundbar運作異常。
• 拔下電源插頭，然後重新連接。
• 重啟外部裝置，然後再試一次。
• 如果沒有訊號，Soundbar會在一定時間後自動關閉。關閉電源。
(請參閱第6頁。)
遙控器無法運作
• 直接將遙控器指向Soundbar。
• 更換新電池。
Soundbar指示燈保持亮起紅色。
• 麥克風已關閉。
開啟麥克風。(請參閱第4頁。)
聲音沒有透過Soundbar輸出。
• Soundbar音量可能太低或開啟了靜音功能。調整音量。
• 如果連接了任何外置裝置(STB、藍牙裝置、流動裝置等等)，請調
整該外置裝置的音量。
• 關於電視的聲音輸出，請選擇Soundbar。(Samsung電視：
首頁(
)→功能表→設定( )→所有設定( )→音效→音效
輸出→選擇Soundbar)
• 連接至Soundbar的連接線不得鬆脫。移除連接線並重新連接。
• 完全移除電源線、重新連接，並開啟電源。
• 初始化產品並重試。(請參閱第32頁。)
聲音沒有從有源重低音音箱或後置揚聲器輸出。
• 檢查有源重低音音箱和環繞聲揚聲器背面的LED指示燈是否已
亮起藍燈。如果指示燈閃爍藍燈，或變為亮起紅燈，請重新連接
Soundbar、有源重低音音箱和環繞聲揚聲器。(請參閱第13頁。)
• 如果Soundbar和低音炮放置了阻礙物，可能會發生問題。將裝置
移離阻礙物。
• 若附近設有傳送無線電頻訊號的裝置，可能會影響連接。
請將揚聲器遠離這些裝置。
• 移除和重新連接電源插座。
HKG - 33
如果有源重低音音箱和環繞聲揚聲器聲音不穩、延遲或有噪音
• 如果Soundbar和有源重低音音箱之間有任何物件，可能會引起這個
問題。請將它們重新放置到沒有此類物件的位置。
• 如果有源重低音音箱與環繞聲揚聲器相距Soundbar較遠距離，
亦可能會出現聲音不穩、延遲或有噪音的情況。請將它們放近
Soundbar。
• 當Soundbar靠近樂器或電子裝置時，可能會出現射頻干擾，令聲音
不穩或延遲。讓Soundbar遠離此類可能會引起射干擾的裝置。(例
如：無線路由器)
• 將電視網絡的連接狀態由無線改為有線。
低音炮音量過低。
• 您播放內容的原來音量可能過低。嘗試調校低音炮的音量。
(請參閱第7頁。)
• 將低音炮揚聲器靠近您。
如果電視並非以HDMITOTV(eARC/ARC)連接
• 檢查HDMI纜線有否正確連接至ARC端子。(請參閱第15頁。)
• 可能會因已連接的外置裝置(機頂盒、遊戲主機等等)而無法進行
連接。直接連接Soundbar。
• 電視的HDMI-CEC可能未啟用。打開電視功能表的
CEC。(Samsung電視：首頁(
)→功能表→設定( )→所有設
定( )→連線→外置裝置管理員→Anynet+(HDMI-CEC)開啟)
• 如要使用eARC進行連接，電視功能表的eARC功能應設為開
啟。(Samsung電視：首頁( )→功能表→設定( )→
所有設定( )→音效→專業設定→HDMI-eARC模式(自動))
連接至電視輸入HDMITOTV(eARC/ARC)模式時，裝置不會發出
聲音
• 您的裝置無法播放輸入訊號。將電視的音訊輸出變更為PCM或
DolbyDigital。(若使用三星電視：
首頁(
)→功能表→設定( )→所有設定( )→音效→專業
設定→數位輸出音訊格式)
Soundbar不會透過Bluetooth進行連接。
• 連接新裝置時，切換至「
BTPAIRING」，以進行連接。(按下遙控
器上的 PAIR按鈕，或按下機身上的 (麥克風開/關)/ (來
源)按鈕至少5秒。)
• 如果Soundbar連接至其他裝置，請先解除連接裝置，以切換至裝
置。
• 從可連接裝置清單移除藍牙揚聲器清單後重新連接。
(Samsung電視：首頁( )→功能表→設定( )→所有設定( )
→音效→音效輸出→藍牙揚聲器列表)
• 自動電視連接可能已停用。當Soundbar處於「BTREADY」
時，按住Soundbar遙控器上的左按鈕5秒，以選擇ON-TV
CONNECT。如果您看見OFF-TVCONNECT，請再次按住左按鈕
5秒，以切換選項。
• 移除和重新連接電源插座，然後重試。
• 初始化產品並重試。(請參閱第32頁。)
透過Bluetooth連接時沒有聲音。
• 微波爐、無線路由器等裝置距離Soundbar過近可能會造成電波干
擾。
• 如果透過Bluetooth連接的裝置距離Soundbar太遠，便可能會沒有
聲音。把裝置移近Soundbar。
• 如果您身體的某部位接觸到Bluetooth收發器，或者產品安裝於金
屬傢俱上，便可能會沒有聲音。請檢查安裝環境和使用條件。
Soundbar不會連接至Wi-Fi。
• 檢查您的無線路由器是否已開啟。
• 關閉並重新開啟路由器，然後重試。
• 如果無線訊號過弱，Soundbar便有可能無法連接。嘗試將路由器
移近Soundbar，或者盡可能清除Soundbar與路由器之間的障礙
物。
• 如果您使用全新的無線路由器，便需要重新設定揚聲器的網絡設
定。
Soundbar無法隨著電視自動開啟。
• 看電視時關閉Soundbar，與電視之間的電源同步便會停止。請先
把電視關掉。
以下狀況不可使用AVA功能(只限適用型號)。
• 麥克風關閉時，會無法使用AVA功能(只限適用型號)。
在電視連接至Soundbar之後，我已切換了Soundbar模式。之後就沒
有聲音從電視輸出。
• 如果在Soundbar連接至電視時將Soundbar連接至流動裝置，則
Soundbar會在保持電視連線時從流動裝置輸出聲音。這樣的話，
電視聲音便不會傳送到任何地方。
• 中斷流動裝置的連線，之後電視聲音便會再次從Soundbar輸出。
Soundbar未在AirPlay2中出現
• 如要在您的Soundbar啟用AirPlay2，請務必先同意應用程式的條
款及細則，以便向SamsungSmartThings應用程式註冊裝置。(請參
閱第28頁。)
• 如果您從SamsungSmartThings應用程式刪除Soundbar，則
AirPlay2不會運作。
• 確認Soundbar和Apple裝置已連接至相同的Wi-Fi網絡。
• Soundbar和在iOS13.4或更新版本上安裝的AirPlay2兼容。
