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44
AXIS Q1755/-E - Troubleshooting
If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at
www.axis.com/techsup/
Axis Support
If you contact Axis support, please help us to help you solve your problems expendiently by providing a Server Report and a
detailed description of the problem.
The Server Report contains important information about the server and its sof
tware, as well as a list of the current
parameters. Go to Setup > System Options > Support > Support Overview to generate a Server Report.
The Log
file is available from Setup > System Options > Support > Logs & Reports. The Log file records events in the unit
since the last system restart and can be a useful diagnostic tool when troubleshooting.
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