Samsung QN55S95DAFXZA OLED TV S95D 4K Smart 55-Inch

User Guide - Page 202

For QN55S95DAFXZA. Also, The document are for others Samsung models: QN55S95D, QN55S95DAF

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Channel and Broadcast Issues
When the TV has difculties receiving broadcasts, these steps may help resolve the problem.
"Weak or No Signal" displayed in TV mode or cannot nd channel.
Make sure that the external device is connected securely and turned on. Move to Connected Devices to switch to
other input sources.
(left directional button) Connected Devices Sources
When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external
device.
The TV is not receiving all channels.
Conrm that the coaxial cable is securely connected to the TV.
Run Factory data reset or Auto Program.
(left directional button) Settings All Settings General & Privacy Factory data reset Try Now
(left directional button) Settings All Settings Broadcasting Auto Program Try Now
The captions are not provided on a digital channel.
When watching channels with the antenna cable connected, run Caption Settings.
(left directional button) Settings All Settings General & Privacy Accessibility Caption
Settings Try Now
Some channels may not have caption data.
When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on
the device. For more information, contact your service provider.
Broadcasting is deactivated.
Broadcasting is only available when Sources is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.
Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
Record and Timeshift may not be supported depending on the model or geographical area.
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