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Part of ASSA ABLOYP/N YRD400-KF-0022 Rev ATrusted every day
26
Symptom
Suggested Action
Lock does not respond -
door is open and accessible.
•Keypad becomes active when the Yale logo is pressed.
•Verify contact with the logo.
• If keypad numbers arevisible, check they respond when pressed.
• Check batteries are installed and oriented correctly (polarity) in battery case.
Replace batteries* if dead.
• Check to ensure keypad wire is fully connected and not pinched.
Lock does not respond -
door is locked and inaccessible.
• Batteries may not have enough power. Replace batteries*.
•Use mechanical key to unlock the door.
Lock is on for a while then shows no
reaction. Lights dim.
• Batteries do not have enough power. Replace batteries*.
Lock chimes indicating code
acceptance, but door will not open.
• Check for any foreign objects between door and frame.
• Check that the wire is firmly connected to inside lock.
Lock operates to allow access, but
will not automatically unlock.
• Check to see if Auto-Lock is enabled.
•Disable Auto-Lock to lock the door (manually).
Lock responds "Low Battery".
• This is the alert to replace the batteries. Replace all four (4) batteries* with newAAAlkaline batteries.
Troubleshooting
*When batteries are replaced, Smart Module locks have a real time clock that will be set through the User Interface.
It is recommended to verify correct date and time; particularly those locks operating under Daylight Savings Time.
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