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PROBLEMS WITH YOUR WINE COOLER
You can solve many common wine cellar problems easily, saving you the cost of a possible service call. Try the
suggestion below to see if you can solve the problem before contacting Vinotemp at Info@Vinotemp.com.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Door will not close properly
• The wine cellar is not level.
• The shelves are out of position.
• The door gasket is dirty.
• A bottle in the cellar is too long.
Unit does not operate-does
not have power
• Check that unit is plugged into the wall socket.
• Make sure the wall socket has power. If outlet is controlled by a wall
switch, make sure switch is set to on. Test wall socket functionality by
testing another electrical appliance in the power socket.
Power is ON but the unit
will not cool
• Make sure there are at least 3 to 5 bottles in the unit. When using the unit
for the first time, it can take up to 24 hours to reach the desired
temperature.
• If the room temperature is at the high end of the ambient temperature
range, it may have more difficulty achieving a low internal temperature.
• To achieve accurate temperature control, the unit should not be used or
operated in any of the following locations:
o In a sunny place, a room with poor air circulation such as a garage
or near another heat-producing appliance such as a dishwasher,
oven or refrigerator.
o With an outlet shared with a refrigerator, as the refrigerator will
drain power from the wine cellar.
• Make sure the cooler has proper clearances at side and rear and is
located in a well-ventilated area.
• Door is not closed tightly or is being opened too frequently.
Fan is always running
• This is simply a function of the cooling system. The lower the setting, the
more the fan will run. If the room is very warm, the cooler will run more.
• The unit has been designed to run continuously when operating at the
lower temperatures.
Vibrations
• Check to make sure the wine cooler is level.
• The rattling noise may come from the flow of refrigerant. As each cycle
ends you may hear gurgling noises caused by the flow of the refrigerant.
This is normal.
Frost appears in cabinet
(on back)
• Either too much humidity or too low of temperature inside cabinet. Unplug
cooler and allow to manually defrost. Reconnect when ice has melted. If
problem persists, contact for service instructions.
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