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EN - 14
What To Do If......
Problem Possible causes Solution
The engine does not
start.
The motor has overheated. Unplug the blender and
leave the motor to cool.
Plug not correctly inserted in
the electrical outlet.
Insert the plug into the
electrical outlet. Do not use
adaptors or extensions.
Check that the master switch
is connected.
The cable is faulty. Contact the Authorised After-
sales Service Centre.
No electricity. Check that the master switch
is connected.
The blender vibrates.
The blender is not resting
on a stable surface.
Place the blender on a at,
stable surface.
The non-slip rubber base is
worn.
Have it replaced at an
authorised After-sales Centre.
The speed set is too high or
the load is excessive.
Set a lower speed and
check the jug has not been
overlled.
The blender switches on,
but the blades do not
turn.
The jug has not been
correctly introduced into its
base.
Remove the jug and introduce
it correctly into the base.
The blender stops while
operating.
The motor has overheated. Unplug the blender and leave
the motor to cool.
Error E:01
Error E:02
The jug is not inserted. Put the jug onto the base.
Thermal protection tripped
or blades jammed.
Disconnect from the power
supply and reset the blender.
VACUUM PUMP
ACCESSORY*
The accessory button red
LED ashes for 5 seconds
after suction.
Battery dead.
The vacuum pump cannot
reach the vacuum pressure.
Replace the four batteries.
Contact local technical support if the problem is not solved or in case of other types
of faults.
*Standard on certain models. Also available as optional accessory.
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