Air conditioner
User manual
AJ***TNTDKH
• Thank you for purchasing this Samsung air conditioner.
• Before operating this unit, please read this user manual carefully and retain it for future
reference.
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Contents
Safety Information 4
Safety Information 4
At a Glance 11
Indoor Unit Overview 11
Display 11
Remote Control Overview 12
Replacing the remote control batteries 12
Remote Control Operation 13
Selecting an operation mode 13
To set the temperature • To adjust the fan speed •
To adjust the airflow direction 14
Smart Features 15
Power Smart Features 15
Auto mode • Cool mode 15
Dry mode • Fan mode 16
Heat mode • Automatic defrost 17
Variety Smart Features 18
Fast function 18
Quiet function • Beep function 19
Display lighting function 20
Energy-Saving Features 21
Usage time check 21
Timed on/ Timed off function 22
good'sleep function 23
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Cleaning and Maintenance 24
Schedule 24
Cleaning 25
Appendix 29
Troubleshooting 29
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial wastes
for disposal.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in this product should not
be disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66.
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Safety Information
Safety Information
WARNING: Read This Manual
Read and follow all safety information and instructions before installation, use, or maintenance of this
appliance. Incorrect installation, use, or maintenance of this appliance can result in death, serious injury, or
property damage. Keep these instructions with this appliance. This manual is subject to change. For the latest
version, visit www.samsung.com.
Because the instructions in this manual cover various models, the characteristics of your air conditioner may
differ slightly from those described. If you have any questions, please contact your service provider or visit
www.samsung.com.
Notices and notes
To make you aware of safety messages and highlighted information, we use the following notices and notes
throughout this manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
IMPORTANT
Information of special interest
NOTE
Supplementary information that may be useful
Safety Information
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Safety Information
The user and installer guides should be read carefully.
The user and installer guides should be read carefully.
FOR GENERAL
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the appliance.
FOR INSTALLATION
WARNING
Use a power cord with this product's power specifications or higher and use the power cord for this
appliance only. In addition, do not use an extension cord.
• Extending the power cord may result in electric shock or fire.
• Do not use an electric transformer. This may result in electric shock or fire.
• If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or service company.
• Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury
and may also void warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on the panels of the Air Conditioner)
and circuit breaker dedicated to the air conditioner.
• Failing to do so may result in electric shock or fire.
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Safety Information
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Safety Information
Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
• Failing to do so may result in electric shock, fire, explosion, or problems with the product.
Do not install this appliance near a heater, or inflammable material. Do not install this appliance in a
humid, oily or dusty location, in a location exposed to direct sunlight and water (or rain). Do not install
this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where it could fall.
• If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic, water
pipe, or telephone line.
• Failing to do so may result in electric shock, fire, and explosion.
• Make sure to use a socket-outlet with ground.
CAUTION
Install your appliance on a level and hard floor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Install the drain hose properly so that water drains correctly.
• Failing to do so may result in water overflowing and property damage. Avoid adding drain to
waste pipes as odours may arise in the future.
When installing the outdoor unit, make sure to connect the drain hose so that draining is performed
correctly.
• The water generated during heating by the outdoor unit may overflow and result in property
damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.
Do not install the product in a place where thermo-hygrostat is needed (such as server room,
machinery room, computer room, etc.)
• Those places do not provide guaranteed operation condition of the product therefore
performance can be poor in these places.
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Safety Information
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the
power line over a metal object, place a heavy object on the power line, insert the power line between
objects, or push the power line into the space behind the appliance.
• This may result in electric shock or fire.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
CAUTION
When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut
the power at the circuit breaker.
• Failing to do so may result in electric shock or fire.
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
• Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply
immediately and contact the nearest service centre.
• Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching
the power line. Do not touch the appliance or power line.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
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Safety Information
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Safety Information
To reinstall the air conditioner, please contact your nearest service centre.
• Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
• Delivery service for the product is not provided. If you reinstall the product in another location,
additional construction expenses and an installation fee will be charged.
• Especially, when you wish to install the product in an unusual location such as in an industrial
area or near the seaside where it is exposed to salt in the air, please contact your nearest service
centre.
Do not touch the circuit breaker with wet hands.
• This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is operating.
• Turning the air conditioner off and then on again with the circuit breaker may cause a spark and
result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
• If a child places a bag over its head, it may result in suffocation.
Do not touch the airflow blade with your hands or fingers during heating.
• This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
• Take special care that children do not injure themselves by inserting their fingers into the
product.
Do not strike or pull the air conditioner with excessive force.
• This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb onto the machine.
• This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm
people.
• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.
If any foreign substance such as water has entered the appliance, cut off the power supply and
contact the nearest service centre.
• Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.
• Failing to do so may result in electric shock, fire, problems with the product, or injury.
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Safety Information
CAUTION
Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least once a year.
• Failing to do so may result in injury, death or property damage.
To prevent personal injury, make sure that you change the directions of the horizontal airflow blades
after stopping the movements of the vertical airflow blade. (In case of adjusting the horizontal
airflow manually)
Do not install the product in a ship or a vehicle (such as a campervan).
• Salt, vibration or other environmental factor may cause the product malfunction, electric shock or
fire.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, fire or problems with the
product.
Do not drink the water from the air conditioner.
• The water may be harmful to humans.
Do not hit, shake, drop, or attempt to disassemble the remote control.
When replacing the remote control batteries, keep them out of the reach of infants.
• If an infant eats batteries, contact a doctor immediately.
When replacing the remote control batteries, be careful not to get the battery fluid on your skin.
• Battery fluid is harmful to humans.
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Safety Information
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Safety Information
Do not touch the pipes connected with the product.
• This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or
for any other unusual purposes.
• This may result in property damage.
Avoid directly exposing humans, animals or plants to the airflow from the air conditioner for long
periods of time.
• This may result in harm to humans, animals or plants.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol
to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.
• Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp
edges.
• This should be done by a qualified technician. Please contact your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
• For cleaning inside the appliance, contact your nearest service centre.
• When cleaning the filter, refer to the descriptions in the 'Cleaning' section.
• Failing to do so may result in damage, electric shock or fire.
• Make sure to prevent any injury from sharp edges of the surface when handling the heat
exchanger.
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At a Glance
Indoor Unit Overview
The appearance of the actual product may differ slightly from the image below.
01
02
03
08
04
05
07
06
01 Air intake
02 Air filter
03 Front panel
04 Airflow blade (up and down)
05 Airflow blade (left and right)
06 Power button/Remote control receiver
07 Room temperature sensor
08 Display
Display
01
02
01 Temperature indicator (numeric)
Filter reset indicator ( )
Usage time indicator (numeric)
Auto clean indicator ( )
Defrost indicator ( )
02 Timer indicator
good’sleep indicator
At a Glance
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At a Glance
Remote Control Overview
08
09
07
01
05
06
15
16
17
19
20
02
03
04
10
11
12
18
13
14
01 Set temperature indicator
02 Timer option indicator
03 Operation mode indicator
04 Options indicator
05 Low battery indicator
06 Transmit indicator
07 Fan speed indicator
08 Vertical air swing indicator
09 Horizontal air swing indicator
10 Power button
11 Temperature button
12 Timer button
13 Fan speed button
14 Direction button/Selection button
15 Vertical air swing button
16 Mode button
17 Fast/Eco button
• The Eco function is not available for this model.
18 Horizontal air swing button
• The horizontal air swing function is not available
for this model. Horizontal airflow can be adjusted
manually.
19 Options/Clean button
20 SET button/Temperature type button(℃
↔
℉)
NOTE
• Although Purify, (Horizontal air swing), Eco,
Direct and Indirect appear on the remote control
display, they are not available on this model.
Replacing the remote control batteries
Two 1.5V AAA batteries
Most operating instructions in this manual require using the remote control.
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At a Glance
Selecting an operation mode
To change the current mode between Auto, Cool, Dry, Fan, and Heat,
press the (Mode) button.
NOTE
You can use the Cool, Dry, and Heat modes in the following operation range.
Mode Cool Dry Heat
Indoor
temperature
16 °C to 32 °C
18 °C to 32 °C
27 °C or less
Outdoor
temperature
Depending on the outdoor unit specifications
Indoor
humidity
Relative
humidity of
80% or less
_ _
CAUTION
• If you use the air conditioner at a relative humidity above 80%,
it may cause a formation of condensation and a leakage of water
on the floor.
• The rated heating capacity is based on an outdoor temperature
of 7°C. If the outdoor temperature goes down below 0°C, heating
efficiencies may decrease depending on the temperature
conditions.
• If the indoor unit is out of the operating temperature and
humidity range, the safety device may operate and the air
conditioner may stops.
You can switch between Celsius and Fahrenheit indications on the
remote control.
▶ Press and hold for 3 or more seconds.
NOTE
• The temperature indications on the indoor unit are not switched.
• This function is canceled when the remote control batteries are
replaced. In this case, run this function again.
You can use the air conditioner easily by selecting a mode and then by controlling the temperature, fan
speed, and air direction.
Remote Control Operation
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At a Glance
To set the temperature
To control the temperature in each mode, press the (Temperature)
button:
Mode Temperature control
Auto/Cool/
Heat
Adjust by 1 ℃ from 16 ℃ to 30 ℃.
Dry Adjust by 1 ℃ from 18 ℃ to 30 ℃.
Fan No temperature control.
To adjust the fan speed
Select from the following fan speeds in each mode:
Mode Available fan speeds
Auto/Dry
(Auto)
Cool/Fan/Heat
(Auto), (Low), (Med), (High),
(Turbo)
To adjust the airflow direction
Keep the airflow in a constant direction by stopping the movements
of the vertical airflow blades.
In operation ▶
NOTE
• If you adjust the vertical airflow blade manually, it may not close
completely when you turn off the air conditioner.
• Always use the remote control to adjust the airflow blades. Do
not move the blades by hand. They may not operate normally.
• You cannot control the vertical airflow direction in Cool mode
when the good'sleep function is on.
Remote Control Operation
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Smart Features
Power Smart Features
Smart Features
Auto mode
Use Auto mode to perform the powerful cooling or heating function
to automatically reach the desired temperature. When the difference
between the room temperature and the set temperature decreases,
the air conditioner controls the fan speed and airflow direction.
▶ ▶ Select Auto.
NOTE
• When the room temperature is higher than the set temperature,
the air conditioner automatically produces cool air.
• When the room temperature is lower than the set temperature,
the air conditioner automatically produces warm air.
Cool mode
Use Cool mode to stay cool in hot weather.
▶ ▶ Select Cool.
NOTE
• For comfort, keep the temperature difference between the indoor
and outdoor air within 5℃.
• After selecting Cool mode, select the desired function,
temperature, and fan speed.
‒ To cool more quickly, select a lower temperature and a faster
fan speed.
‒ To save energy, select a higher temperature and a slower fan
speed.
‒ As the room temperature nears the set temperature, the
compressor motor will slow down to save energy.
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Power Smart Features
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Smart Features
Dry mode
Use Dry mode in rainy or humid weather.
▶ ▶ Select Dry.
NOTE
• The proper set temperature range for dehumidifying operation is
24 to 26 ℃. If you feel that the current humidity seems high, use
a lower set temperature.
• You cannot use Dry mode for heating. Dry mode is designed to
produce a cooling side-effect.
Fan mode
Use Fan mode to run the air conditioner like a floor fan, providing a
breeze without heating or cooling.
▶ ▶ Select Fan.
NOTE
• If the air conditioner will not be used for an extended period
of time, run it in Fan mode for 3 to 4 hours to dry the internal
components.
• The outdoor unit does not operate in Fan mode. This is normal
and not a fault with the air conditioner.
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Smart Features
Heat mode
Use Heat mode to stay warm.
▶ ▶ Select Heat.
NOTE
• While the air conditioner warms up, the fan may not operate for
about 3 to 5 minutes at the beginning to prevent cold blasts.
• If the air conditioner heats insufficiently, use an additional
heating appliance in combination with the air conditioner.
Automatic defrost
When the outdoor temperature is low and the humidity is high, frost
may develop on the outdoor heat exchanger, which may decrease
heating efficiency. When these conditions are met while Heat mode
is on, the air conditioner runs the Defrost function for 5 to 12 minutes
to remove frost from the outdoor heat exchanger.
NOTE
• When the Defrost function is on, the (Defrost) indicator
appears
on
the indoor unit display, steam is produced on the
outdoor unit, the air conditioner moves the airflow blades to the
lowest position to prevent cold air from coming out from the
indoor unit.
• You cannot select other functions with the remote control until
the Defrost function is finished.
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Smart Features
Variety Smart Features
Fast function
Use the Fast function to quickly cool or heat your room. This function
is the most powerful cooling and heating function provided by the
air conditioner. You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶
NOTE
• You can change the airflow direction, but you cannot change the
set temperature and the fan speed.
• When you select the Fast function in Heat mode, you may not be
able to increase the fan speed for 3 to 5 minutes while the unit
heats up.
• Selecting the Fast function cancels the good'sleep and Quiet
functions.
• You can also start the Fast function from the Options menu:
In Cool or Heat mode ▶
▶ ▶
Select Fast. ▶
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Smart Features
Quiet function
Use the Quiet function to reduce the unit’s operating noise. You can
select this function in Cool or Heat mode.
In Cool or Heat mode ▶
▶ ▶
Select Quiet. ▶
NOTE
• You can change the set temperature and the airflow direction,
but you cannot change the fan speed.
• Selecting the Quiet function cancels the good'sleep and Fast
functions.
Beep function
Use the Beep function to turn on or off the beep that sounds when
you press a button on the remote control.
▶ ▶ Select Beep. ▶
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Variety Smart Features
English
Smart Features
Display lighting function
Use the Display lighting function to turn on or off the lighting of the
indoor unit display.
▶ ▶ Select Display. ▶
NOTE
• If you change the current mode or function when the Display
lighting function is on, the display lighting turns on for 5 seconds
and then turns off again.
• To turn off the Display lighting function, run the method above
again or turn the product off and on.
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Smart Features
Energy-Saving Features
Usage time check
Use the Usage time function to check the operation duration from the
moment when the air conditioner is turned on to the moment when the
Usage time function is selected. The usage time is displayed on the indoor
unit display for a few seconds, and the set indoor temperature appears.
In operation ▶ ▶ ▶
Select Usage. ▶
The usage time is displayed in units of hour. For example, 0.1 is equivalent
to 6 minutes; 2.5, 2 hours and 30 minutes; 3.7, 3 hours and 42 minutes.
The value range displayed is between 0.0 and 99. The value is reset when
the air conditioner turns off.
NOTE
• The usage time shown on the indoor unit display may a little differ
from the actual operation time of the air conditioner.
• You can view the usage time only when the air conditioner is operating.
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Energy-Saving Features
English
Smart Features
Timed on/ Timed off function
Use the Timed on/off function to turn the air conditioner on or off
after a duration. Scheduling durations before the air conditioner
turns on or off helps use the air conditioner economically.
▶ Select On or Off ▶
(Set the duration.) ▶
NOTE
• To cancel the Timed on/off function, set the duration to 0.0.
• When you start the Timed on/off function, the
(Timer)
indicator appears on the indoor unit display.
• You can set the duration to from 0.5 hours to 24 hours.
• You cannot set the same duration for both Timed on and Timed
off functions.
Combining Timed on and Timed off
When the air
conditioner
is off
Example: Timed on 3 hours, Timed off 5 hours
The air conditioner turns on 3 hours after the last
time you press the
(SET) button to start the
Timed on/off function, remains on for 2 hours,
then turns off again.
When the air
conditioner
is on
Example: Timed on 3 hours, Timed off 1 hour
The air conditioner turns off 1 hour after the last
time you press the
(SET) button to start the
Timed on/off function, remains off for 2 hours,
then turns on again.
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Smart Features
good'sleep function
Use the good'sleep function to save energy while you are sleeping.
You can select this function in Cool or Heat mode.
In Cool or Heat mode ▶
(Select
.
)
▶
(Set the duration.) ▶
NOTE
• To cancel the good'sleep function, set the duration to 0.0.
• When you start the good'sleep function, the
(Timer) indicator
appears on the indoor unit display.
• You can set the duration to from 0.5 hours to 24 hours.
• The recommended set temperatures while the good'sleep
function is on are:
Mode
Recommended set
temperature
Optimal set
temperature
Cool 25 ℃ to 27 ℃ 26 ℃
Heat 21 ℃ to 23 ℃ 22 ℃
• Selecting the good'sleep function cancels Fast and Quiet
functions.
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Cleaning and Maintenance
Schedule
Task How often By whom Instruction
Run the Auto clean
function.
As needed Owner
"Auto clean function" on
page 25.
Clean the filter. Once every two weeks Owner
"Cleaning the filter" on page
28.
Clean the exterior of the
indoor unit.
As needed Owner
"Cleaning the outside of the
indoor unit" on page 27.
Clean the exterior of the
outdoor unit.
At least once a year Owner
"Cleaning the heat
exchanger on the outdoor
unit" on page 27.
Replace the remote
control batteries
As needed Owner
"Replacing the remote
control batteries" on page
12.
Apply corrosion inhibitor
on outdoor unit. (Only if
installed near salt water
such as an ocean)
At least once a year Qualified technician
Contact your service
provider.
Clean inside the indoor
or outdoor unit.
Once a year Qualified technician
Contact your service
provider.
Inspect the units,
electrical connections,
refrigerant tubes, and
protections.
Once a year Qualified technician
Contact your service
provider.
Cleaning and Maintenance
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Cleaning and Maintenance
Cleaning
Auto clean function
Use the Auto clean function if the indoor unit produces odors.
Activating Auto clean
To activate Auto clean, press the (Options) button for at least 3
seconds.
The indoor unit display shows:
If the air conditioner is off, Auto clean starts immediately. If the
air conditioner is running, Auto clean starts as soon as the air
conditioner turns off.
NOTE
• You can also activate Auto clean from the Options menu:
▶ ▶ Select Clean. ▶
• Once Auto clean is selected, it is always activated whenever the
air conditioner turns off.
• Auto clean runs for 10 to up to 30 minutes depending on internal
dry conditions. The indoor unit display shows the cleaning
progress from 1% to 99%.
• If you start another function while Auto clean is progressing, Auto
clean pauses and will resume when the other function stops.
• When Auto clean completes, the air conditioner turns off.
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Cleaning
English
Cleaning and Maintenance
Canceling Auto clean
To cancel Auto clean while it is running, follow the procedure below:
▶ Press and hold for 3 or more seconds.
or
▶ ▶ Select Clean. ▶
NOTE
• Canceling Auto clean does not deactivate it.
Deactivating Auto clean
To deactivate Auto clean, follow the procedure below while the air
conditioner is in operation or turned off:
▶ ▶ Select Clean. ▶
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27
English
Cleaning and Maintenance
Tepid damp cloth
Soft brush
Cleaning the outside of the indoor unit
1 Turn off the air conditioner and wait until the fan
stops.
2 Disconnect the power supply.
3 Use a soft brush or tepid damp cloth to clean the
exterior.
WARNING
• Do not clean the appliance by spraying water
directly onto it. Water entering the unit may result in
electric shock or fire that could cause death, serious
injury, or property damage:
CAUTION
• Do not use an alkaline detergent to clean the indoor
unit display.
• Do not use sulphuric acid, hydrochloric acid, or
organic solvents such as paint thinner, kerosene,
acetone, benzene, or alcohol to clean the unit
surfaces.
Cleaning the heat exchanger on the
outdoor unit
1 Turn off the air conditioner and wait until the fan
stops.
2 Disconnect the power supply.
3 Spray water on the heat exchanger to remove dust
and other debris.
CAUTION
• Do not use sulphuric acid, hydrochloric acid, or
organic solvents such as paint thinner, kerosene,
acetone, benzene, or alcohol to clean the unit
surfaces.
• If you need to inspect or clean the inside of the
heat exchanger on the outdoor unit, contact a local
service centre for help.
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28
Cleaning
English
Cleaning and Maintenance
Cleaning the filter
Clean the air filter every two weeks or when the (filter-cleaning reminder) appears on the indoor unit
display. The time between cleanings may vary, depending on the usage and environmental conditions.
Vacuum cleaner
Soft brush
30 minutes
Mild detergent
1 Slide the filter off of the unit.
2 Use a soft brush or vacuum cleaner to remove any dust or debris on the filter.
3 Soak the filter in a solution of water and mild detergent for 30 minutes.
4 Rinse the filter and let it air dry in a well-ventilated area that is out of direct sunlight.
5 Reinstall the filter.
6 Reset the filter-cleaning reminder:
In operation ▶
▶ ▶ Select Filter Reset. ▶
CAUTION
• Take care not to damage the filter during cleaning.
• Do not scrub the air filter with a hard-bristle brush or another cleaning utensil.
• Do not expose the air filter to direct sunlight when drying it.
FJM002-00_IB_Global HP Wind GEO_EA_WEB_.indb 28 2020-06-10 오후 3:01:55
29
English
Appendix
Troubleshooting
Problem Solution
The air conditioner stops
working.
• Make sure the unit is receiving power.
• Check the circuit breaker. If it is flipped off, flip it on again and
restart the unit. If the problem persists, contact your service
provider.
• The Timed off function may have turned off the unit. Turn on the
unit again.
Cannot change the
temperature.
• Check if the unit is in Fan or Fast mode. If so, you cannot change
the set temperature; the unit automatically controls the set
temperature.
Improper airflow temperature.
• Check the set temperature. In Cool mode, cooling occurs only
when the set temperature is lower than the current temperature.
In Heat mode, heating occurs only when the set temperature is
higher than the current temperature.
• Use
the (Temperature) button
on the remote control to change
the set temperature.
• Check if the air filter is blocked with dirt or debris. If the air filter
is blocked, the cooling and heating performance may decrease.
Clean the air filter regularly (page 28).
• Check if the outdoor unit is covered or is installed near obstacles.
Remove the coverings and obstacles.
• Check if the Defrost function is on (page 17). During defrost,
the fan stops and warm air does not come out.
• Check if doors or windows are open. This may cause poor
circulation or performance. Close all doors and windows.
• Check if the pipe length between the units exceeds the maximum
pipe length (see “Typical installation” in the Installation manual). If
so, the cooling and heating performance may decrease.
Cannot change the airflow
direction.
• Check if the good'sleep function is on in Cool mode. If so, you
cannot control the airflow direction.
Cannot change the fan speed.
• Check if the unit is in Auto, Dry, or Fast mode or the good'sleep
function is on in Cool mode. In these conditions, you cannot
control the fan speed; the unit automatically controls the fan
speed.
If the air conditioner is not operating normally, refer to the troubleshooting guide below.
Appendix
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30
Troubleshooting
English
Appendix
Problem Solution
The remote control does not
work.
• Replace the batteries in the remote control.
• Make sure the remote control can send an unobstructed signal to
the unit.
• Keep bright lights away from the unit. Light from fluorescent
bulbs or neon signs may interrupt the signal from the remote
control.
The Timed on/off function
does not work.
• Make sure to press the
(SET) button on the remote control
when setting the timer.
The indicator on the remote
control blinks continuously.
• Press the
(Power) button to turn off the unit, or disconnect
the power plug.
• If the indicator light on the remote control continues blinking,
contact your service provider.
Odors are coming from the
unit during regular operation.
• If the unit is operating in a smoky area, ventilate the room or
operate the unit in Fan mode for 3 to 4 hours. There are no
components in the unit that produce a strong odor.
• Check if the drain lines are clean. Clean them regularly.
The remote control display
shows an error message.
• If the indoor unit indicator blinks, write down the error code.
Contact your service provider and provide them with the error
code.
The unit is generating noise.
• It is normal for the unit to generate some noise while operating.
If the pipe length between the units is less than 3 m and no coil
was used (see “Typical installation” in the Installation manual),
additional noise may be transmitted from the outdoor unit to the
indoor unit via the piping.
Smoke is coming from the
outdoor unit.
• In winter, most likely this is steam coming from the outdoor heat
exchanger while the Defrost function is on.
Water drips from the pipe
connections on the outdoor
unit.
• Condensation may develop when the ambient temperature or
humidity changes significantly. This is normal.
FJM002-00_IB_Global HP Wind GEO_EA_WEB_.indb 30 2020-06-10 오후 3:01:55
31
English
Appendix
MEMO
FJM002-00_IB_Global HP Wind GEO_EA_WEB_.indb 31 2020-06-10 오후 3:01:55
QUESTIONS OR COMMENTS?
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