LG Electronics LG F2C509GBTN1 Counter-Depth MAX 9kg Washing Machine 1200 rpm TurboWash360 Steam AI Direct Drive A-10% Rated

Owner’s Manual English

For F2C509GBTN1.

PDF File Manual, 44 pages, Read Online | Download pdf file

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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
F2C509GBT** / F2Y5P*
MFL72000566
Rev.00_110123
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
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Owner’s Manual English - Transcript

  • Page 1 - English - : OWNERS MANUAL WASHING MACHINE Before beginning installation read these instructions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH F2C509GBT F2Y5P MFL72000566 Rev00110123 wwwlgcom Copyright 2023 LG Electronics Inc All Rights Reserved
  • Page 2 - English - : TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased This manual is subject to revision by the manufacturer CARING FOR THE ENVIRONMENT Environmental and Economical Tips 3 SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE5 WARNING5 INSTALLATION Parts and Specifications 10 Installation Place Requirements 13 Unpacking the Appliance 14 Levelling the Appliance 15 Connecting the Water Supply Hose17 Installing the Drain Hose 18 OPERATION Operation Overview19 Control Panel 20 Preparing the Wash Load 23 Adding Detergents and Softeners 24 Programme Table 26 Extra Options and Functions 31 SMART FUNCTIONS LG ThinQ Application33 Smart Diagnosis 33 MAINTENANCE Cleaning After Every Wash34 Cleaning the Appliance Periodically 34 TROUBLESHOOTING Before Calling for Service38
  • Page 3 - English - : CARING FOR THE ENVIRONMENT ENGLISH CARING FOR THE ENVIRONMENT Environmental and Economical Tips Energy and water consumption Water consumption and energy usage can be affected by the weight of the load To make the best use of your appliance load the maximum amount of dry clothes for the particular programme Evenly loading laundry up to the capacity indicated by the manufacturer for the respective programmes will contribute to energy and water savings The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher the spinning speed in the spinning phase the higher the noise and the lower the remaining moisture content For washing smaller amounts of clothes the automatic load recognition system will help reduce the amount of water and energy usage Use the Speed programme for small lightly soiled loads for energy and water savings Cold water laundry detergents can be as effective at lower temperatures about 20 Using 20 settings will use less energy than 30 or higher temperatures Detergent Detergent should be chosen according to type colour soiling of the fabric and the washing temperature And it should be used according to the instruction of the detergent manufacturer Use only detergents that are suitable for Drum front load type washers Use less detergent on smaller loads
  • Page 4 - English - : CARING FOR THE ENVIRONMENT Selecting Extra Options and Functions Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results The Pre Wash option is recommended for washing a heavily soiled load Disposal of the Packaging Material The packaging materials are designed to protect the appliance from unexpected damage during transportation After installing the appliance dispose of the packaging waste according to recycling symbols of material types Put the packaging waste in relevant containers to recycle it Disposal of Your Old Appliance This crossedout wheeled bin symbol indicates that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest authorised WEEE collection point For the most up to date information for your country please see wwwlgcomglobalrecycling
  • Page 5 - English - : SAFETY INSTRUCTIONS ENGLISH SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance The guidelines are separated into WARNING and CAUTION as described below Safety Messages WARNING WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Technical Safety This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions in order to avoid risk WARNING This indicates that the failure to follow the instructions can cause serious injury or death CAUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product
  • Page 6 - English - : SAFETY INSTRUCTIONS appliance Cleaning and user maintenance shall not be made by children without supervision Children of less than 3 years should be kept away unless continuously supervised If the power cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard Ventilation openings must not be obstructed by a carpet This appliance is intended to be used in household only Use a new hose or hoseset supplied with the appliance Reusing old hoses can cause a water leak and subsequent property damage The water pressure must be between 50 kPa and 800 kPa Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is The recommended maximum capacity for each washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Installation This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Make sure the power plug is completely pushed into the power outlet Do not plug the appliance into multiple outlet sockets power boards or an extension power cable F2C509GBT F2Y5P 9 kg 8 kg
  • Page 7 - English - : SAFETY INSTRUCTIONS ENGLISH Do not modify the power plug provided with the appliance If it does not fit the power outlet have a proper outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate outlet socket that is installed and earthed grounded in accordance with all local codes and ordinances Improper connection of the equipmentgrounding conductor can result in risk of electric shock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Operation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug Do not apply any sharp objects to the control panel in order to operate the appliance Do not attempt to separate any panels or disassemble the appliance Do not repair or replace any part of the appliance All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owners Manual Use only authorized factory parts Do not push down the door excessively when the appliance door is open Do not put animals such as pets into the appliance Do not wash any items that are specified by the manufacturer as not washable on the care label Keep the area underneath and around the appliance free of combustible materials such as lint paper rags chemicals etc Do not leave the appliance door open Children may hang on the door or crawl inside the appliance causing damage or injury
  • Page 8 - English - : SAFETY INSTRUCTIONS Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as waxes wax removers oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Do not use or store flammable or combustible substances ether benzene alcohol chemical LPG combustible spray gasoline thinner petroleum insecticide air freshener cosmetics etc near the appliance Never reach into the appliance while it is operating Wait until the drum has completely stopped Do not touch the door during a high temperature programme In case of a water leak from the appliance or flood disconnect the power plug and contact the LG Electronics customer information centre Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses they should be replaced after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not touch the appliance or power plug and ventilate the area immediately If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Avoid touching any water that is drained from the appliance during the wash Make sure that drainage is working properly If water is not drained properly your floor may get flooded
  • Page 9 - English - : SAFETY INSTRUCTIONS ENGLISH When the air temperature is high and the water temperature is low condensation may occur and thus wet the floor Wipe off dirt or dust on the contacts of the power plug Maintenance Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply Securely plug the power plug in the outlet socket after completely removing any moisture and dust Do not spray water inside or outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Disposal Before discarding an old appliance unplug it Cut off the cable directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Cut off the power cord and remove the door before disposing of this appliance to avoid the danger of children or small animals getting trapped inside
  • Page 10 - English - : INSTALLATION INSTALLATION Parts and Specifications NOTE Appearance and specifications may change without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Plug g Drain Pump Filter h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose
  • Page 11: INSTALLATION ENGLISH Specifications Dimensionmm Model F2C509GBT F2Y5P Power Supply 220240 V 50 Hz Product Weight 59 kg W 600 D 475 D 1015 H850D535
  • Page 12 - English - : INSTALLATION Accessories 1 The included accessories vary depending on the model you purchased Cold Supply Hose Antislip Sheets1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap1
  • Page 13 - English - : INSTALLATION ENGLISH Installation Place Requirements Before installing the appliance check the following information to make sure that the appliance should be installed in a correct place Installation Location This appliance must be installed on firm flooring to minimize vibration during the spin cycle Concrete flooring is best being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove an insulation 850 X 600 mm covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances Ensure that when the appliance is installed it is easily accessible for an engineer in the event of a breakdown When installing the appliance adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable Ensure that there is enough room for full opening of the appliance door To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications Wooden Floors Suspended Floors When installing the appliance on wooden floors use rubber cups to reduce excessive vibration and unbalance Timber or suspended type flooring may contribute to excessive vibration and unbalance errors and malfunction To reduce vibration we recommend placing at least 15 mm thickness of rubber cups a under each adjusting foot of the appliance secured to at least two floor beams with screws If possible install the appliance in one of the corners of the room where the floor is more stable Fit the rubber cups to reduce vibration CAUTION If the appliance is installed on the unstable floor eg wooden floor the warranty does not cover any damages and cost occurred due to the installation on the unstable floor Index Clearance mm A A C B C B C Index Clearance mm
  • Page 14 - English - : INSTALLATION NOTE You can purchase rubber cups part No 4620ER4002B from the LG service centre Ventilation Make sure that air circulation around the appliance should not be impeded by carpets rugs etc Ambient Temperature Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter and temperatures are below freezing place the appliance at room temperature for a few hours before putting it into operation Electrical Connection Do not use an extension cord or double adapter Always unplug the appliance and turn off the water supply after use Connect the appliance to an earthed socket in accordance with current wiring regulations The appliance must be positioned so that the plug is easily accessible Power outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and groundedearthed in accordance with all local codes and ordinances Unpacking the Appliance Lifting the Appliance Off the Foam Base After removing the carton and shipping material lift the appliance off the foam base Make sure the tub support a comes off with the base and is not stuck to the bottom of the appliance If you must lay the appliance down to remove the carton base b always protect the side of the appliance and lay it carefully on its side Do not lay the appliance on its front or back This feature may vary depending on the model purchased Removing the Transit Bolt Assemblies To prevent the appliance from severe vibration and breakage remove transit bolts and retainers
  • Page 15 - English - : INSTALLATION ENGLISH Starting with the bottom two transit bolts a use the spanner included to fully loosen all transit bolts by turning them counterclockwise Remove the bolt assemblies by wiggling them slightly while pulling them out Install the hole caps Locate the hole caps b included in the accessory pack or attached on the back NOTE Save the transit bolts and retainers for future use Transport this appliance for the prevention of breakage as below The transit bolts are reinstalled The power cord is secured to the back of the appliance Levelling the Appliance Checking the Level When pushing down the edges of the top plate diagonally the appliance should not move up and down at all check both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considered to stop or reduce excessive noise and vibration Never try to level any uneven floor by putting pieces of wood cardboard or similar materials under the appliance Adjusting and Levelling the Feet When installing the appliance the appliance should be aligned and perfectly level If the appliance is not aligned and level properly the appliance may be damaged or may not operate properly Turn the levelling feet as required if the floor is uneven Do not insert pieces of wood etc under the feet
  • Page 16 - English - : INSTALLATION Make sure that all four feet are stable and resting on the floor NOTE Do not install the washing machine on a plinth stand or elevated surface unless it is manufactured by LG Electronics for use with this model Check if the appliance is perfectly level using a spirit level a Secure the levelling feet with the lock nuts b by turning anticlockwise against the bottom of the appliance Check if all lock nuts at the bottom of the appliance are secured properly NOTE Proper placement and levelling of the appliance will ensure long regular and reliable operation The appliance must be 100 horizontal and stand firmly in position on a hard flat floor It must not Seesaw across corners under the load Do not let the feet of the appliance get wet Failure to do so may cause vibration or noise Using AntiSlip Sheets This feature may vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level Clean the floor to attach the antislip sheets Use a dry rag to remove and clean foreign objects and moisture If moisture remains the antislip sheets may slip
  • Page 17 - English - : INSTALLATION ENGLISH Adjust the level after placing the appliance in the installation area Place the adhesive side a of the antislip sheets on the floor The most effective way is to install the anti slip sheets under the front feet If it is difficult to place the sheets under the front feet of the appliance attach them under the rear feet Put the appliance on the antislip sheets Do not attach the adhesive side a of anti slip sheets to the feet of the appliance NOTE Additional antislip sheets are available at LG Electronics service centre Connecting the Water Supply Hose Note for Connection Water pressure must be between 50 kPa and 800 kPa 0580 kgfcm² If the water pressure is more than 800 kPa a decompression device should be installed Periodically check the condition of the water supply hose and replace the water supply hose if necessary NOTE Do not overtighten the water supply hose or use mechanical devices to tighten onto the inlet valves No further backflow protection required for connection to the water inlet Checking the Rubber Seal Two rubber seals a are supplied with the water supply hose They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the water supply hose Ensure that the curved end of the water supply hose is connected to the appliance Connecting the Hose to the Water Tap Connecting ScrewType Hose to Tap with Thread Screw the supply hose connector onto the water supply tap Hand tighten only with the aid of a soft cloth Do not overtighten the supply hose with any mechanical device
  • Page 18 - English - : INSTALLATION NOTE After connecting the water inlet hose to the water tap turn on the water tap to flush out foreign substances dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on the back of the appliance Do not connect the hose to the hot water supply for models with one water inlet Connect to the cold water supply only NOTE After completing connection if water leaks from the hose repeat the same steps Use the most conventional type of tap for the water supply In case that the tap is square or too big remove the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string
  • Page 19 - English - : OPERATION ENGLISH OPERATION Operation Overview Using the Appliance Before the first wash select the Cotton wash programme and add a half amount of the detergent Start the appliance without clothes This will remove possible residues and water from the drum that may have been left during manufacturing Sort clothes and load items Sort clothes by fabric type soil level colour and load size as needed Open the door and load items into the appliance CAUTION Before closing the door ensure that all clothes and items are inside the tub and not overhanging on the rubber door seal where they will become caught when the door is closed Failing to do so will cause damage to the door seal and the clothes Remove items from the flexible door seal gasket to prevent clothing and door seal damage Add cleaning products or detergent and softener Add the proper amount of detergent to the detergent dispenser If desired add bleach or fabric softener to the appropriate areas of the dispenser Turn on the appliance Press the Power button to turn on the appliance Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care label of your clothes Begin cycle Press the StartPause button to begin the cycle The appliance will agitate briefly without water to measure the weight of the load If the StartPause button is not pressed within a certain time the appliance will shut off and all settings will be lost End of cycle When the cycle is finished a melody will sound Immediately remove your clothing from the appliance to reduce wrinkling Check around the door seal when removing the load for small items that may be caught in the seal
  • Page 20 - English - : OPERATION Control Panel The actual control panel may differ from model to model Control Panel Features Description a Power OnOff Button Press this button to turn the washing machine on or off b Programme Knob Programmes are available according to the clothes type The lamp will light up to indicate the selected programme c StartPause Button This button is used to start the wash cycle or pause the wash cycle If a temporary stop of the wash cycle is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes e Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme The current settings are shown in the display Press the button for that option to select other settings
  • Page 21 - English - : OPERATION ENGLISH Time and Status Display f Display The display shows the settings estimated remaining time options and status messages When the appliance is turned on the default settings in the display will illuminate While the load weight is sensed automatically the display on the control panel blinks Description a Programme Status Indicators When a washing programme is running LED for the active stage will blink and the LEDs for the remaining stages will remain steady Once a stage is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking b AI DD AI DD M provides the appropriate drum rotation actions after load sensing is completed M is activated when the AI Wash programme is selected and operated If too much detergent is used too many suds can occur and this will cause poor AI DD performance c Estimated Time Remaining When a washing programme is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only an estimate This time is based on normal operating conditions Several external factors load weight room temperature incoming water temperature etc can affect the actual time d H lights up when the programme starts and the door is locked e z lights up when the Delay End option is activated f y lights up when the Tub Clean option is activated g I lights up when the Pre Wash option is activated h o lights up when the Intensive option is activated Description
  • Page 22: OPERATION i G lights up when the Rinse option is activated Description
  • Page 23 - English - : OPERATION ENGLISH Preparing the Wash Load Sort the wash load for best washing results and then prepare the clothes according to the symbols on their care labels Sorting the Clothes Soil level Heavy Normal Light Separate clothes according to soil level If possible do not wash heavily soiled items with lightly soiled ones Colour White Lights Darks Wash dark or dyed clothes separately from whites or light colours Mixing dyed clothes with light clothes can result in dye transfer or discolouration of lighter clothes Lint Lint producers Collectors Wash separately lint producing fabrics from lint collecting fabrics Lint producers can result in pilling and linting on the lint collectors Checking the Clothes Care Label The symbols tell you about the fabric content of your garment and how it should be washed Symbols on the Care Labels NOTE For general information about the washing symbols on textile care labels visit the Ginetex site wwwginetexch Checking the Clothes before Loading To help distribute the load evenly during spinning combine large and small items in a load Do not wash single small items Add 12 similar items to the load to prevent an outofbalance load Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins and keys can damage both your appliance and clothes When washing clothes with long attached straps tie them or use a laundry net Use a laundry net for small items like sleeves stockings tights underwear and socks to prevent them from getting stuck between the drum and the door seal Fill the laundry net with less than half its capacity and wash it with other clothes Avoid overfilling or washing it separately as it may cause an imbalance in the drum leading to an inadequate spin cycle Close zippers hooks and strings to make sure that these items do not snag on other clothes Symbol Wash Fabric type Normal Wash Cotton Mixed Fabrics Easy Care Synthetic Mixed Fabrics Special Delicate Wash Delicates Hand Wash Only Wool Silk Do not wash
  • Page 24 - English - : OPERATION Pretreat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt Adding Detergents and Softeners Detergent Dosage Detergent should be used according to the instruction of the detergent manufacturer and selected according to type colour soiling of the fabric and the washing temperature Use only detergents that are suitable for Drum front load type washers If too many suds occur reduce the detergent amount If too much detergent is used too many suds can occur and this will result in poor washing results or cause heavy load to the motor If you wish to use liquid detergent follow the guidelines provided by the detergent manufacturer You can pour liquid detergent directly into the main detergent drawer if you are starting the wash cycle immediately Do not use liquid detergent if you are using the Delay End function or if you have selected Pre Wash option as the liquid will dispense immediately and may harden in the drawer or the tub Detergent usage may need to be adjusted for water temperature water hardness size and soil level of the load For best results avoid overdosing the detergent Failing to do so will cause oversudsing Refer to the label of the clothes before adding the detergent and choosing the water temperature Use only suitable detergents for the respective type of clothing Liquid detergent is often designed for special applications eg for coloured fabric wool delicate or dark clothes Powdered detergent is suitable for all types of fabric For better washing results of white and pale garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturers recommendation Part load 12 of the normal amount Minimum load 13 of full load Using the Dispenser To add detergent dosage to the dispenser Open the dispenser drawer Add the detergent and softener into the appropriate compartments a Main wash detergent compartment Detergents for the main wash water softener bleach and stain remover b Prewash detergent compartment c Liquid fabric softener compartment Gently close the detergent dispenser drawer before starting the cycle
  • Page 25 - English - : OPERATION ENGLISH Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed Be careful not to get a hand caught in the drawer while closing It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle Fabric Softener Compartment This compartment holds liquid fabric softener which is automatically dispensed during the final rinse cycle Either powdered or liquid fabric softener may be used Pour fabric softener to the maximum fill line Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early which may stain the clothes NOTE Do not pour fabric softener directly onto the clothes in the wash drum doing so will cause dark staining on the clothes that will be difficult to remove Do not leave the fabric softener in the detergent drawer for more than 1 day Fabric softener may harden Softener may remain in the dispenser if it is too thick The softener should be diluted if the consistency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing Open the door and put detergent tablets into the drum before loading the clothes Load the clothes into the drum and close the door NOTE Do not put tablets into the dispenser Adding Water Softener A water softener such as antilimescale can be used to cut down on the use of detergent in areas with high water hardness level First add detergent and then the water softener Dispense according to the amount specified on the packaging
  • Page 26 - English - : OPERATION Programme Table Washing Programme AI Wash 40 Co Cold to 60 Max Load 3 kg Description AI Wash provides the appropriate drum rotation actions after load sensing is completed It washes softly for waterproof fabrics and strongly for water permeable fabrics NOTE For best wash results load the dry clothes for this programme Cotton 40 Co Cold to 95 Max Load Rating Description Washes normally soiled clothes by combining various drum motions Eco 4060 40 40 to 60 Max Load Rating Description Washes normally soiled cotton clothes declared to be washable at 40 or 60 Mixed Fabric 40 Co Cold to 60 Max Load 4 kg Description Washes mixed fabrics simultaneously Use for various kind of fabrics except special garments silkdelicate sports wear dark clothes wool duvetcurtains Easy Care 40 Co Cold to 60 Max Load 4 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Allergy Care 60 Max Load 4 kg Description Helps minimise substances that cause an allergic reaction Delicates 20 Co Cold to 40 Max Load 15 kg Description Washes machinewashable lingerie sheer and lacy clothes TurboWash 39 40 Co Cold to 60 Max Load 4 kg Description With 4 water jets operating during the wash and rinse this washing machine can wash a half load of lightly soiled clothes in approximately 39 minutes
  • Page 27 - English - : OPERATION ENGLISH NOTE Select the appropriate water temperature for chosen wash programme Always follow garment manufacturers care label or instructions when washing to avoid damage to clothes Select the proper wash temperature and spin speed for the desired programmes Actual water temperature may differ from the declared cycle temperature Neutral detergent is recommended Extra Options NOTE Rinse and Delay End options can be selected for every washing programme in this table Sportswear 40 Co Cold to 40 Max Load 2 kg Description Washes special garments like sports and outdoor wear Use for waterrepellent fabric laminate used on clothing Speed 14 20 20 to 40 Max Load 2 kg Description Washes small loads of lightly soiled clothes for approximately 14 minutes Duvet Co Cold Co Cold to 40 Max Load 25 kg 1 down duvet Description Washes large items such as bed covers pillows sofa covers etc RinseSpin Max Load Rating Description Rinses and spins clothes Use fabric softener if needed Programme Intensive Pre Wash AI Wash Cotton Eco 4060 Mixed Fabric Easy Care
  • Page 28 - English - : OPERATION Selectable Maximum Spin Speed NOTE Actual maximum spin speed may vary depending on the load conditions The values above are rounded to the nearest hundred Allergy Care Delicates TurboWash 39 Sportswear Speed 14 Duvet Programme Spin Speed Default Available AI Wash 1200 rpm All Cotton 1200 rpm All Eco 4060 1200 rpm All Mixed Fabric 1000 rpm All Easy Care 1200 rpm All Allergy Care 1200 rpm All Delicates 800 rpm Up to 800 rpm TurboWash 39 1200 rpm 400 to 1200 rpm Sportswear 800 rpm Up to 800 rpm Speed 14 400 rpm All Duvet 1000 rpm Up to 1000 rpm Programme Intensive Pre Wash
  • Page 29 - English - : OPERATION ENGLISH Consumption Data Unit Description Common Programmes Model F2C509GBT Model F2Y5P kg Laundry load hmm Programme duration kWh Energy consumption Maximum temperature inside the treated textile Litres Water consumption rpm Maximum spin speed Remaining moisture at the end of spinning phase The higher is the spin speed the higher is the noise and the lower is the remaining moisture Programme kg hmm kWh Litres rpm Cotton 20 9 138 0109 23 460 1150 544 Cotton 60 9 238 0897 44 480 1150 544 Mixed Fabric 4 121 0658 42 496 1000 629 Speed 14 2 014 0047 23 266 400 1010 Cotton 40 Intensive 9 257 0287 29 620 1150 557 Eco 4060 Full 1 9 348 0770 36 730 1160 530 Eco 4060 Half 1 45 254 0370 26 510 1160 520 Eco 4060 Quarter 1 25 220 0200 24 300 1160 560 Programme kg hmm kWh Litres rpm Cotton 20 8 138 0106 26 440 1150 553 Cotton 60 8 238 0873 44 450 1150 552 Mixed Fabric 4 121 0658 42 496 1000 629 Speed 14 2 014 0047 23 266 400 1010 Cotton 40 Intensive 8 257 0259 35 580 1150 572 Eco 4060 Full 1 8 338 0674 34 670 1160 534
  • Page 30 - English - : OPERATION 1 It is able to clean normally soiled cotton laundry declared to be washable at 40 or 60 together in the same cycle and that this programme is used to assess the compliance with the EU ecodesign legislation EU 20192023 NOTE The test results depend on water pressure water hardness water inlet temperature room temperature type and amount of load degree of soiling utilized detergent fluctuations in the main electricity supply and chosen additional options The values for the common programs with the exception of the Eco 4060 cycle are indicative only Regulation EU 20192023 valid from 1st March 2021 is related to the Energy Efficiency classes by Regulation EU 20192014 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference together with the owners manual and all other documents supplied with the appliance The model name can be found on the rating label of the appliance open the door which is just around the opening to the drum To find the same information in EPREL visit httpsepreleceuropaeu and search using the model name Valid from 1st March 2021 Actual maximum spin speed may vary depending on the load conditions Eco 4060 Half 1 4 248 0405 28 480 1160 533 Eco 4060 Quarter 1 2 210 0157 24 270 1160 550 Programme kg hmm kWh Litres rpm
  • Page 31 - English - : OPERATION ENGLISH Extra Options and Functions You can use the extra options and functions to customize the programmes Customizing a Washing Programme Each programme has default settings that are selected automatically You may also customize these settings using these buttons Temp This button selects the wash temperature for the selected programme Press the Temp button until the desired setting is lit Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Spin The spin intensity level can be selected by pressing this button repeatedly Press the Spin button to select spin speed NOTE If of the spin level is selected the drum of the washing machine will rotate before the drainage Rinse This function is recommended for people with detergent allergies Press the Rinse button for adding rinse once Intensive This function is used to wash normal and heavily soiled clothes Press the Intensive button Follow the next steps to customize a washing programme Prepare the clothes and load the drum Press the Power button Add detergent Select a washing programme Customize the washing programme Temp Spin Rinse and Intensive as necessary Press the StartPause button Only Using a Spin Function Prepare the clothes and load the drum Press the Power button Do not select a washing programme and do not add a detergent Press the Spin button Press the StartPause button NOTE If you select the washing programme you will be unable to select a spin only If this occurs press Power button twice to cycle the machine off and back on Using Basic Options You can customize the programmes by using the following basic options Pre Wash This option is recommended when washing a heavily soiled load
  • Page 32 - English - : OPERATION Press the Power button Select a washing programme Press the Pre Wash button as necessary Press the StartPause button Delay End You can set this function so that the appliance starts automatically and finishes after a specified time interval Press the Power button Select a washing programme Press the Delay End button as necessary Press the StartPause button NOTE Except for LED of the Delay End button all LEDs on the control panel will be turned off within 20 minutes This feature may vary depending on the model purchased The delay time is the time to the end of the programme not the start The actual running time may vary due to water temperature clothes and other factors To cancel the function the Power button should be pressed Avoid using liquid detergent for this function Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is set all buttons are locked except the Power button When the controls are locked CL and the remaining time are alternatively shown on the display during the wash while this function is engaged Turning off the power will not reset this function You must deactivate this function before you can access any other functions Locking the Control Panel Turn on the power Press and hold the Delay End and Tub Clean buttons at the same time for 3 seconds to activate this function A beeper will sound and CL will appear on the display Unlocking the Control Panel Turn on the power Press and hold the Delay End and Tub Clean buttons at the same time for 3 seconds to deactivate this function Beep OnOff This appliance plays a melody when it starts and stops Press and hold the Intensive and Rinse buttons simultaneously for 3 seconds to deactivateactivate this function
  • Page 33 - English - : SMART FUNCTIONS ENGLISH SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone LG ThinQ Application Feature Communicate with the appliance from a smartphone using the convenient smart features Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and install the application Smart Diagnosis Use this feature to help you diagnose and solve problems with your appliance NOTE For reasons not attributable to LGEs negligence the service may not operate due to external factors such as but not limited to WiFi unavailability WiFi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application Press the Power button to turn on the appliance Do not press any other buttons Place the mouthpiece of your smartphone close to the Power button Press and hold the Temp button for 3 seconds or longer while holding the smartphone mouthpiece to the Power button until the data transfer is complete Keep the smartphone in place until the data transfer has finished Time remaining for data transfer is displayed After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being transmitted Max 10 mm
  • Page 34 - English - : MAINTENANCE MAINTENANCE WARNING Unplug the appliance before cleaning to avoid the risk of electric shock Failure to follow this warning may result in serious injury fire electric shock or death Never use harsh chemicals abrasive cleaners or solvents to clean the appliance They may damage the finish Cleaning After Every Wash What to Clean Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour After the wash cycle is finished wipe the door and door seal to remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do not press on the surface or the display with sharp objects Door Wash with a damp cloth on the outside and inside and then dry with a soft cloth WARNING Do not attempt to separate any panels or disassemble the appliance Do not apply any sharp objects to the control panel in order to operate the appliance Cleaning the Appliance Periodically Tub Clean This is a programme to help clean the inside of the appliance by soaking washing rinsing and spinning
  • Page 35 - English - : MAINTENANCE ENGLISH Run this function once a month or more often if needed to reduce buildup of detergent and softener and other residue If there is a bad smell or mildew inside the appliance run this function once a week for 3 weeks in addition to the regularly prompted intervals NOTE The tcL message will be displayed to alert to the recommendation of operating this function Remove any clothing or items from the appliance and close the door Open the dispenser drawer and add anti limescale powder to the main wash compartment Tablets can be placed directly into the drum as an alternative to powder Close the dispenser drawer slowly Turn on the power and then select the Tub Clean Press the StartPause button to start Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime or any sediment that may be in water that is supplied to the appliance Clean the inlet filter every six months or so or more often if the water is very hard or contains traces of limescale Turn off the water supply taps to the appliance if the appliance is to be left for a certain period of time eg holiday especially if there is no floor drain gully in the immediate vicinity 1E error message will be displayed on the control panel when the water is not entering the detergent drawer Turn off the power and the water tap and then unscrew the water inlet hose Remove the water inlet filter with small pliers and then clean the filter using a medium bristle tooth brush Cleaning the Drain Pump Filter and Performing an Emergency Water Evacuation The drain filter collects threads and small objects that may have been accidentally left in the clothes Make sure that the filter is clean every six months to ensure smooth running of your appliance
  • Page 36 - English - : MAINTENANCE Allow the water to cool before cleaning the drain pump filter Open the door in an emergency or perform an emergency water evacuation Unplug the appliance Open the cover cap and pull out the drain tube Remove the drain plug from the drain tube first and then drain the water Unscrew the drain pump filter slowly to drain the remaining water and then proceed to remove any debris or objects from the filter After cleaning the drain pump filter carefully reinsert the filter and screw the drain cap back in clockwise carefully to avoid cross threading and leakage Reinsert the plug back into the drain tube and place the tube into its holder Close the cover cap CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispense completely Remove the drawer and inserts and
  • Page 37 - English - : MAINTENANCE ENGLISH check for buildup of cleaning products once or twice a month Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops Then gently pull the drawer outward while pressing hard the disengage button Remove the buildup of detergent and softener Rinse the drawer and the components of the drawer with warm water to remove the buildup from detergent and softener Use only water to clean the dispenser drawer To clean the drawer opening use a cloth or small nonmetal brush to clean the recess Remove all residue from the upper and lower parts of the recess Wipe any moisture with a dry towel or cloth after cleaning Reassemble the components of the drawer to the proper compartments and insert the detergent dispenser drawer
  • Page 38 - English - : TROUBLESHOOTING TROUBLESHOOTING Operation of your appliance can lead to errors and malfunctions The following tables contain possible causes and notes for resolving an error message or malfunction It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre Before Calling for Service Your appliance is equipped with an automatic errormonitoring system to detect and diagnose problems at an early stage If the appliance does not function properly or does not function at all check the following tables before calling to LG Electronics service centre Error Messages Symptoms Possible Cause amp Solution 1E INLET ERROR Water supply is not adequate in that location Water does not enter appliance or it enters slowly Check another tap in the house Water supply tap is not completely open Water does not enter the appliance or it enters slowly Open fully tap Water supply hoses are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hoses are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the unbalance of the appliance The clothes may be too wet at the end of the cycle rearrange the load to allow proper spinning Close the door and press StartPause button It may take a few moments before the appliance begins to spin The door must be locked before spin can be achieved Load is too small This system may stop spinning or even interrupt the spin cycle altogether if individual heavy articles eg bath mat bath robe etc are loaded Add 1 or 2 similar items or smaller articles of clothes to help balance the load Close the door and press StartPause button It may take a few moments before the appliance begins to spin The door must be locked before spin can be achieved OE WATER OUTLET ERROR Drain hose is kinked or clogged Water in the appliance does not drain or drains slowly Clean and straighten the drain hose
  • Page 39 - English - : TROUBLESHOOTING ENGLISH Noises You Might Hear OE WATER OUTLET ERROR The drain filter is clogged Check and clean the drain filter dE dE1 dEz dE4 DOOR ERROR Door sensor malfunctions Please call LG service centre You can find your local LG service centre phone number in the warranty card tE CONTROL ERROR This is a control error Unplug the power plug and call for service LE MOTOR LOCKED ERROR Over load in motor Let the appliance wait for 30 minutes until the motor is cooled down and then restart the cycle FE OVERFLOW ERROR Water overfills due to a possible faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supplydrain hose or drain pump frozen Supply warm water into the drum in order to unfreeze the drain hose and the drain pump Cover the supply hose with wet and warm towel AE WATER LEAKAGE Water leaks Call for service PF POWER FAILURE Power failure or inadequate electrical service may have occurred during operation Press the StartPause button to restart the cycle Symptoms Possible Cause amp Solution Rattling and clanking noise Foreign objects such as keys coins or safety pins may be in the drum Stop the appliance check the drum for foreign objects If the noise continues after the appliance is restarted call for service Thumping sound Heavy clothes may produce a thumping sound This is usually normal If the sound continues the appliance is probably out of balance Stop and redistribute the clothes Symptoms Possible Cause amp Solution
  • Page 40 - English - : TROUBLESHOOTING Operation Thumping sound The clothes may be out of balance Pause the programme and redistribute the clothes after the door unlocks Vibrating noise Package materials are not removed Remove package materials The clothes may be unevenly distributed in the drum Pause the programme and redistribute the clothes after the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause amp Solution Water is leaking House drain pipes are clogged Unclog waste pipes Contact plumber if necessary Leakage is caused by improper installation of drain hose or clogged drain hose Clean and straighten the drain hose Check and clean the drain filter regularly Drain pump filter cap is not fitted correctly Refit the drain pump filter Appliance does not operate Control panel has powered off due to inactivity This is normal Press the Power button to turn the appliance on Appliance is unplugged Make sure that the cord is plugged securely into a working outlet Water supply is turned off Turn the water supply tap completely Controls are not set properly Make sure that the programme is correctly set Close the door and press the StartPause button Door is open Close the door and make sure that nothing is caught under the door preventing it from closing completely Symptoms Possible Cause amp Solution
  • Page 41 - English - : TROUBLESHOOTING ENGLISH Appliance does not operate Circuit breakerfuse is trippedblown Check house circuit breakersfuses Replace fuses or reset breaker The appliance should be on a dedicated branch circuit The appliance will resume the programme where it stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the StartPause button StartPause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the StartPause button The appliance is turned off if the StartPause button is not pressed within a certain time Extremely low water pressure Check another tap in the house to make sure that household water pressure is adequate Appliance is heating the water or making steam The drum may stop operating temporarily during certain cycles while water is safely heated to a set temperature Appliance stops for a few minutes and then restarts A motor protection device has been activated to prevent overheating of the motor This is normal If the motor protection device is activated the appliance will stop for a few minutes and then start again Buttons may not function properly The Child Lock option is activated Deactivate the Child Lock option if necessary Door does not open The door cannot be opened for safety reasons once the appliance starts This is normal You can safely open the door after H turns off Appliance is not filling properly Inlet filter clogged Make sure the inlet filters on the fill valves are not clogged Inlet hoses may be kinked Check that inlet hoses are not kinked or clogged Insufficient water supply Make sure that both hot and cold water taps are turned on all the way Hot and cold supply hoses are reversed Check supply hose connections Appliance does not drain water Kinked drain hose Ensure that the drain hose is not kinked Symptoms Possible Cause amp Solution
  • Page 42 - English - : TROUBLESHOOTING Performance Appliance does not drain water Drain located higher than 1 m above the floor Make sure that the drain hose is no higher than 1 m above the bottom of the appliance Detergent is not dispensed completely or not dispensed at all Too much detergent is used Follow the guidelines provided by the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of balance Manually redistribute the load if articles have become tangled Cycle end is delayed Unbalance is detected or suds removing programme is on This is normal The time remaining shown on the display is only an estimated duration Actual time may vary Symptoms Possible Cause amp Solution Poor stain removal Previously set stains Articles that have been previously washed may have stains which have been set These stains may be difficult to remove and may require hand washing or pretreating to aid in stain removal Staining Bleach or softener is dispensed too soon Dispenser compartment is overfilled It makes bleach or softer dispensed rapidly Always measure bleach or softener to prevent overfilling Close the detergent dispenser slowly Bleach or softener was added directly to the clothes in the drum Always use the detergent dispenser to ensure that bleach or softener is properly dispensed at the right time in the programme Clothes were not properly sorted Always wash dark colours separately from light colours and whites to prevent discoloration Never wash heavily soiled items with lightly soiled items Symptoms Possible Cause amp Solution
  • Page 43 - English - : TROUBLESHOOTING ENGLISH Odour Customer Care and Service Contact an LG Electronics customer information centre To find an LG Electronics authorised service personnel visit our website at wwwlgcom and follow the instructions found there Selfrepair is not recommended as it could further damage the device and void the guarantee Spare parts referenced in Regulation 20192023 are available for a minimum duration of 10 years Wrinkling Appliance is not unloaded promptly Always remove items from the appliance as soon as the programme is complete Appliance is overloaded The appliance can be fully loaded but the drum should not be tightly packed with items The door of the appliance should be closed easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause amp Solution Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drain hose is not properly installed causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked or blocked If the detergent dispenser is not cleaned regularly odours can occur from mold or foreign substances Remove and clean the detergent dispenser especially the top and bottom of the dispensers opening Symptoms Possible Cause amp Solution