JADE ELECTRIC HEATING PAD
SL-630
Use & care manual
2
Safety Instruc�ons
Please read the following instruc�ons carefully before pu�ng your massage
deviceinto use to ensure trouble-free opera�on and op�mum efficiency.
Please retain these opera�ng instruc�ons for further use!
1. READ ALL INSTRUCTIONS.
2. DO NOT USE WHILE SLEEPING.
3. NEVER LEAVE THIS APPLIANCE UNATTENDED, CLOSE SUPERVISION IS NECESSARY WHEN THIS
APPLIANCE IS USED BY ,ON OR NEAR CHILDREN OR DISABLED PERSONS.
4. DO NOT USE ON AN INFANT.
5. DO NOT USE ON AN ANIMAL.
6. THIS PAD IS NOT TO BE USED ON OR BY AN INVALID, SLEEPING OR UNCONSCIOUS PERSON, OR
A PERSON WITH POOR BLOOD CIRCULATION UNLESS CAREFULLY ATTENDED.
7. THIS PAD IS NOT TO BE USED ON A PERSON WITH DIABETES.
8. DO NOT USE ON AREAS OF INSENSITIVE SKIN.
9. BURNS CAN OCCUR REGARDLESS OF CONTROL SETTING, CHECK SKIN UNDER PAD FREQUENTLY.
10. DO NOT USE IN AN OXYGEN ENRICHED ENVIRONMENT.
11. DO NOT USE PINS OR OTHER METALLIC MEANS TO FASTEN THIS PAD IN PLACE.
12. DO NOT SIT ON OR CRUSH PAD – AVOID SHARP FOLDS.
13. POSITION PAD ON TOP OF, AND NOT UNDERNEATH, THE BODY. HEAT LEVEL MAY INCREASE
WHEN HEAT IS TRAPPED.
14. NEVER USE PAD WITH LINIMENTS, OINTMENTS OR SALVES, ESPECIALLY THOSE CONTAINING
HEAT-PRODUCING INGREDIENTS, AS SKIN BURNS COULD RESULT.
15. NEVER PULL THIS PAD BY THE SUPPLY CORD.
16. NEVER UNPLUG PAD FROM ELECTRICAL OUTLET WITH A WET HAND.
17. UNPLUG WHEN NOT IN USE.
18. DO NOT USE THE CORD AS A HANDLE.
19. CAREFULLY EXAMINE THE INNER VINYL PAD BEFORE EACH USE. DISCARD THE PRODUCT IF
THE INNER VINYL PAD SHOWS ANY SIGN OF DETERIORATION.
20. DO NOT BEND OR PINCH THE CORD AND DO NOT USE THIS PAD IF IT HAS A DAMAGED
POWER CORD OR PLUG, IF IT MALFUNCTIONS, HAS BEEN DROPPED, OR IS DAMAGED.
THIS PAD HAS NO USER-SERVICEABLE PARTS. IF FOR ANY REASON THIS PAD DOES NOT
FUNCTION SATISFACTORILY, SEE WARRANTY FOR SERVICE INFORMATION.
21. DO NOT TAMPER WITH THIS PAD IN ANY WAY.
22. LOOP CORD LOOSELY WHEN STORING, TIGHT WRAPPING MAY DAMAGE CORD AND
INTERNAL PARTS.
23. THIS PRODUCT IS INTENDED SOLELY FOR NON-COMMERCIAL, NON-INDUSTRIAL, PERSONAL
USE. DO NOT USE THIS PRODUCT FOR ANY OTHER PURPOSE.
24. DO NOT USE WITH INFANTS,A HELPLESS PERSON OR A PERSON INSENSITIVE TO HEAT.
25. OVERLONG APPLICANTION CAN RESULT IN SKIN BURNS.
26. DO NOT USE THIS PRODUCT FOR MEDICAL TREATMENT.
27. PLEASE USE WHILE WEARING CLOTHES TO PREVENT SKIN BURNS.
Tel: 734-709-6982
Monday-Friday 9:00AM-4:30PM
Email: [email protected]
Have ques�on ?
Thank you for purchasing SNAILAX Jade Electric Hea�ng Pad.
With normal care and proper treatment, it will provide years of reliable service.
Please read all instruc�ons carefully before use this product.
3
Instruc�on
Opera�on and controller instruc�ons
TECHNICAL DATA
Measurements:
Weight:
Voltage:
Nominal Power:
Automa�c run�me:
24×13×0.8 inches
2.3lbs
AC 100-240V ~50/60Hz
Output: 12VDC 4A
max. 48Wa�
30 /45/60mins
• For your own safety we equip the device with a protec�on against over-hea�ng.
The device will switch off automa�cally and will only allow switching on again a�er
an appropriate down�me.
• The device will automa�cally turn off a�er the set �mer runs out.
• Do not setup or use the device in a bathroom or similary wet / damp areas.
FEATURES
- Soothing heat therapy
- 6 heat se�ngs (95°F~140°F)
- 3 �ming se�ngs (35/45/60mins)
2. Plug the home adapter into a 100~240V electric outlet.
3. Turn on the device using the controller ( instruc�ons on page 4 ).
1. Connect the adapter cable to the corresponding cable on the device.
elas�c band
velcro
patch
Jade
controller
Power
input
home adapter
4
Controller Instruc�ons
Temperature +
Press to turn up
the temperature
Timer Buon
Press to set the
�mer between
35/45/60mins
Digital Display
Display �me
or temperature
Power Buon
Press to turn on
or off the
hea�ng Pad
Temperature -
Press to turn down
the temperature
1.Press the "Power bu�on" to turn on the device, the default se�ng is the �mer of
30 minutes and the temperature at 45℃(113°F)
2.There are 6 levels of temperature adjustment between 35℃(95°F) -60℃(140°F).
Adjust the temperature by pressing "+" or "-" bu�on on the hand controller.
Press "+" or "-" bu�on each to adjust the temperature up/down 5℃.
3.There are 3 �mers in total, you can set the �mer between 35mins/45mins/60mins.
Note:
i: The default �mer is 30 minutes;
A�er se�ng the �mer, the countdown starts automa�cally, and the remaining
�me is displayed on the screen.
ii: If there is no opera�on within 3 seconds on the "+" or "-"bu�on, the display will
return to be the �me countdown state, and the indicators for the "+" or "-"bu�on
will turn off, while the "Timer" bu�on indicator light will remain on.Later press
�mer or temperature +/- bu�on to display the current �me or temperature,press
again to adjust the �me or temperature.
5
TROUBLESHOOTING
Problem Solu�on
Device switches
off suddenly.
Auto-shutoff func�on ac�vated. Con�nue using by
pressing the ‘On’ bu�on a�er res�ng the unit for
15 minutes.
Over-heat protec�on func�on ac�vated. Device is
switched off for your safety. Please rest device for
15-30 minutes before restar�ng.
Device fails to start.
Check if device has been used for more than 30 minutes.
If so, let device rest for 15 minutes before con�nuing.
Device may require longer �me to cool in warmer
environments.
Check if adaptor output is connecte
d to device
power inlet wire.
CARE AND MAINTENANCE
1.
Dampen a cloth in water or a 3%–5% mild detergent solu�on.
2.
Wipe the dirty areas with the wet cloth.
3.
Wipe the areas with a so�, dry cloth.
4.
Wait for the unit to become fully dry before use.
•
Always unplug the unit before cleaning it. Never touch the power plug with wet hands.
•
Before cleaning, allow unit to cool.
•
Wipe the unit with a so�, dry cloth. Do not use cloths containing any kind of chemical
or alcohol and solvent liquids.
•
Never submerge any part of the unit in liquid.
•
If the unit is par�cular
ly dirty, use the following instruc�ons:
•
Place machine in a safe, dry, and cool place. Avoid contact with sharp edges or
pointed objects which might cut or puncture the surface.
Care and Cleaning Instruc�ons
6
WARRANTY
If the product(s) is damaged or defec�ve within a reasonable �me, Snailax offers the
warranty as below.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com)
or Snailax's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s)
obtained from other Channels, please contact the customer service of the Channel directly for
appropriate solu�on.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the customer must
provide to Customer Support:
2. If the warranty claim is jus�fied by Snailax Customer Support, customer(s) will obtain from
Snailax a Warranty/Return Authoriza�on Number (RMA Number)
3.Snailax reserves the right to specify that items be returned to the designated warehouse for
inspec�on or be inspected by our representa�ve in the field or be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s)
are delivered. When returning items with RMA# and a prepaid shipping label provided by
Snailax, Snailax takes responsibility for any damage or loss incurred in transit.
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Who paid shipping?
Snailax
Snailax
Buyer
Only to buyers who have
received extended warranty
Buyer
Snailax warrants the product to be free from defects in workmanship and materials, under
normal use, for a period of 12 months from the original invoice date, except as noted below.
Snailax products can be repaired or replaced within warranty period or returned for refund
within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is
effec�ve only if the product is purchased and operated in the country in which the product is
purchased. Warranty claims for product defects, unless extended warranty is registered,
expire 12 months from the purchase day. Warranty claims CANNOT be processed for items
that have exceeded the warranty period. The warranty does NOT cover the replaced,
refurbished product. The warranty does have other limita�ons as below “Warranty
Limita�ons”. To obtain warranty service on Snailax products, follow “Warranty Claim
Procedures” below.
7
WARRANTY
Extend Warranty for Free
2) Alterna�vely, like our Snailax Facebook
page at h�ps://facebook.com/snailax or
scan the QR code below, to message us with
your purchase proof
Warranty Limita�ons(this warranty does not include):
Refund Procedures:
(Refer to h�ps://www.snailax.com/pages/refund-policy for detail instruc�ons)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX
SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION
OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT,
INCLUDING, WITHOUT LIMITATION
(1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
(2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION,
RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
(3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND
WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpreta�on of these Terms of Warranty and Return
Policy above and the aright to change, modify, add or remove por�ons of these terms at any
�me without prior no�fica�on.
Normal wear and tear; Any condi�on resul�ng from other than ordinary residen�al wear or
any use for which the product was not intended, such as use in rental or contract trade or
commercial use; Any condi�on resul�ng from incorrect or inadequate maintenance or care;
Damage resul�ng from misuse, abuse, negligence, accidents or shipping damage, exposed to
environmental condi�ons temperatures, water, improper opera�on,improper installa�on,
improper use of electrical supply; transporta�on damage; the�,vandalism or;Damage
resul�ng from the a�achment or modifica�on of any unauthorized accessories;Fail to show
the valid proof of purchase;Lost or stolen products;Items that have expired their warranty
period; No quality-related issues (a�er 30 days of purchase);Free product/ Gi� offer by Snailax;
unauthorized repairs or modifica�on; Replaced or refurbished product.Dissa�sfac�on due to
buyer’s remorse (a�er 30 days of purchase).
1) Extend your warranty to 3 years by
visi�ng our Snailax online service center
at h�p://support.snailax.com or by
scanning the QR code below:
Your applica�on for a free warranty extension must be completed within 60 days
of purchase.
2750 Carpenter Road, Suite 1 B, Ann Arbor, 48108
Tel: 734-709-6982 (
Monday-Friday 9:00AM-4:30PM)
Email: [email protected]
Web: www.snailax.com
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protec�on against harmful interference in a residen�al installa�on. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruc�ons, may cause harmful interference to radio communica�ons.
However, there is no guarantee that interference will not occur in a par�cular installa�on.
If this equipment does cause harmful interference to radio or television recep�on, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to the following two
condi�ons:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired opera�on.
WARNING: Changes or modifica�ons to this unit is not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC STATEMENT
*Please provide your order number before contac�ng customer support
SNAILAX CORPORATION
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