Home
Bookmarks
Home
Samsung
Samsung QA65S95DAWXXY User Manual
Page 28
Samsung QA65S95DAWXXY 65" S95D OLED 4K Smart TV
User Manual - Page 28
For QA65S95DAWXXY.
PDF File Manual
,
263 pages
,
Read Online
|
Download pdf file
Contents
Guide
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the network
Establishing a wired network connection
Establishing a wireless network connection
Checking the network connection status
Resetting Your Network
Turning on the TV with a mobile device
Connecting an IP control device to the TV
Allowing to connect a wireless network
Changing the name of the TV
Displaying your mobile device screen on the TV
Using Screen Sharing (Smart View)
Using Apple AirPlay
Using Screen Sharing (Tap View)
Enabling Tap View
Connecting to a Network via a Mobile Dongle (For India Only)
Connection Cables for External Devices
ADB (Auto Data Backup) functions (For India Only)
How to Use ADB (Auto Data Backup)
Switching between external devices connected to the TV
Editing the name and icon of an external device
Using additional functions
Connection Notes
Connection notes for HDMI
Connection notes for audio devices
Connection notes for computers
Connection notes for mobile devices
Connection notes for Portrait Mode
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV/The Frame/LS01D/S8*D/S9*D/DU9/DU8 Series/DU77**/DUE77 model)
About the Samsung Smart Remote (DU76**/DUE76 model)
About the Remote Control (DU7 Series) (except for DU77**/DU7600/DUE77/DUE76 model)
Connecting the Samsung Smart Remote to the TV
Controlling External Devices with a Samsung Remote Control - Using the Universal remote setup
Learn how to use Samsung Smart Remote
Learn how to use Game Controller
Using Anynet+ (HDMI-CEC)
Connecting an external device through Anynet+ and using their menus
Read before connecting an Anynet+ (HDMI-CEC) device
Controlling the TV with a Keyboard, Mouse or Gamepad
Connecting a USB keyboard, mouse or gamepad
Connecting a Bluetooth keyboard, mouse or gamepad
Using the keyboard and mouse
Using the Gamepad
Using the controller
Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Entering Text using the remote control's microphone and the on-screen virtual keyboard
Smart Features
Using Smart Hub
Displaying the Home Screen
Launching Smart Hub automatically
Launching the last used app automatically
Automatic Mirroring from Multi View
Automatic casting in Multi View
Launching Multi View automatically When rotating
Testing Smart Hub connections
Resetting Smart Hub
Using Ambient Mode
Entering the TV viewing screen from Ambient Mode
Using Art Mode
About the Art Home screen
Import images from USB memory
Using Art mode with the SmartThings app
Precautions when using Art mode
About the Daily+ Home screen
Using Samsung Gaming Hub
Using the Home Function
About the For You / Discover Home Screen
About the Live Home Screen
About the Apps Home Screen
Installing an app
Launching an app
Managing installed apps
About the Menu Home Screen
Using a Samsung account
Signing in to a Samsung account
Creating a new account
Managing your Samsung account
Using Workspace
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection to Screen
Connecting a Remote PC
Playing Multimedia Content on a Remote PC
Using Samsung DeX
Using Microsoft 365
Adding the Web Service
Using Web Service
Using the User guide
Launching the User guide
Using the buttons in the User guide
Using the Internet
Using SmartThings
SmartThings Quick access
Use the SmartThings Hub features
Register and manage devices via SmartThings
Use the screen's sensors via SmartThings
Control SmartThings with Bixby
Control the display device from the mobile SmartThings app
Using the Samsung Smart Upgrade (For India Only)
Registering Smart Upgrade
Using Smart Upgrade
Troubleshooting
Playing pictures/video/music
Playing multimedia content on a PC or mobile device
Playing multimedia content on a USB device
Listening to your mobile device sound through the TV speaker using Sound Mirroring
Tune Station (MusicTV) functions
How to use Tune Station
Tune Station Registration
Launching Tune Station
Buttons and functions available while playing multimedia content
Using Multi View
Using Bixby
Starting Bixby with voice
Starting Bixby using buttons on the Samsung Smart Remote
Learning about the Discover Bixby Screen
Read Before Using Bixby
Provisions for using Bixby
Using Samsung Now+
Starting Bixby with voice
Information provided in Samsung Now+
Changing the Settings of Samsung Now+
Using the Game Bar
Starting the Game Bar
Learning about the Game Bar
Using FreeSync
Setting the Super Ultra Wide Game View
Changing the Super Ultra Wide Screen position
Configuring 144 Hz game settings
Troubleshooting of the game screen and audio problems
Using Auracast
Using Auracast
Using a password
Changing your password
TV Viewing and Recording
Using the Guide
About the Guide screen
Using additional features from the Guide
Recording Programmes
The Instant and Timer Recording options from the Guide
Recording while watching a broadcast
Using the recording schedule management screen
Setting Up Schedule Viewing
Using the schedule viewing options from the guide screen
Using the schedule viewing options while watching a programme
Using the viewing schedule management screen
Using Timeshift
Buttons and functions available while recording a programme or Timeshift
Using the Channel List
Accessing the channel list
Using the functions on the channel list screen
Using the channel edit function
Accessing the channel edit screen
Using the channel edit functions
Using a Personal Favourites List
Creating a Favourites List
TV-Viewing Support Functions
Scanning for available channels
Selecting the cable network search option
Scanning for available channels on standby mode
Setting the Wake-up time
Setting the functions for the service provider
Viewing broadcast service provider info
Checking digital channel signal info and strength
Selecting the broadcasting audio option
Using Programme Rating Lock
Configuring advanced broadcasting settings
Showing common interface menu (For India Only)
Tuning broadcast signals manually
Tuning digital channels
Tuning analogue channels
Fine-tuning analogue broadcasts
Transferring channel list
Enabling/Disabling Edit Channel Numbers
Deleting CAM operator profile
Setting satellite system
Changing teletext language
Selecting the broadcast audio language
Showing TVkey Interface menu
Postcode for Emergency Broadcasts
Picture and Sound
Using Intelligent Mode
Adjusting the Picture Quality
Choosing a picture mode
Configuring advanced picture settings
Picture Support Functions
Changing the picture size settings
Setting the Viewing Environment for External Devices
Playing games on an optimised screen
Setting the Game Mode details
Using Input Signal Plus
Using HDMI Black Level
Configuring Media Switching Settings
Configuring a Sound Mode and Expert Settings
Choosing a sound mode
Configuring advanced sound settings
Using the Sound Support Functions
Selecting speakers
Listening to the TV through Bluetooth devices
Playing TV sounds by configuring Q-Symphony Settings
System and Support
Using the Time Functions and the Timers
Setting the clock automatically
Adjusting the clock for DST and time zone
Changing the current time
Setting the clock manually
Using the sleep timer
Turning off the TV using the off timer
Using the Power and Energy Saving Functions
Reducing the power consumption of the TV
Using the Panel Care Functions
Setting the Panel Care (S8*D/S9*D Series only)
Updating the TV's Software
Updating through the network
Updating through a USB device
Updating the TV automatically
Security updates information
Updating through the mobile network
Using the Parental Settings function
Audio and Video Functions for the Visually or Hearing Impaired
Running the accessibility functions
Running Accessibility Shortcuts
Enabling voice guides for the visually impaired
Changing the volume, speed, pitch and the TV background volume of the Voice Guide
Audio Description
Setting the audio subtitles
The TV screen is turned off but audio continues
Enlarge the screen
White text on black background (high contrast)
Setting the outline emphasis feature for viewers with low vision
Enlarging the font (for the visually impaired)
Setting the screen to black and white
Inverting the screen colour
Setting the colour correction feature for users with colour blindness
Learning about the remote control (for the visually impaired)
Learning about the TV menu
Selecting the broadcasting subtitle language
Enlarging the sign language screen for the hearing impaired
Watching TV broadcasts with subtitles
Listening to the TV through Bluetooth devices (for the hearing impaired)
Configuring the repeat settings for remote control buttons
Using Voice Assistants on the TV
Select the Voice Assistant
Using Other Functions
Changing the menu language
Setting up a password
Selecting Usage or Retail Mode
Using the Maintenance Mode
Managing External Devices
Using AirPlay
Restoring the TV to the factory settings
HbbTV
Using a TV Viewing Card (âCI or CI+ Cardâ) (For India Only)
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot with the CI CARD Adapter
Attaching the CI CARD Adapter via COMMON INTERFACE slot
Connecting the âCI or CI+ Cardâ
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot
Using the âCI or CI+ Cardâ
Teletext Feature
On the Samsung Smart Remote
On the Standard Remote Control
Typical Teletext page
Precautions and Notes
Before Using the Recording and Timeshift Functions
Before using the recording and schedule recording functions
Before using the timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Internet Function
Read before setting up a wireless network connection
Precautions for wireless network
Wireless security protocols
Read Before Playing Photo, Video or Music Files
Limitations to the use of photo, video and music files
Supported subtitles
Subtitle formats
Video formats with subtitles
Supported image formats and resolutions
Supported music formats and codecs
Supported video codecs (QLED TV(except for Q6*D/QE1D/Q7*D Series)/The Frame/S8*D/S9*D/DU9 Series)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (Q7*D Series, 85DU8 Series)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (Q6*D/QE1D Series (except for 32Q6*D Series)/DU8 Series (except for 85DU8 Series))
Other restrictions
Video decoders
Audio decoders
Supported video codecs (DU7 Series, 32Q6*D Series)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (QN800D Series)
Supported video codecs (QN900D Series)
Other restrictions
Video decoders
Audio decoders
Read After Installing the TV
Picture sizes and input signals
Installing an anti-theft lock
Supported Resolutions for UHD Input Signals
If Input Signal Plus is set to Off
If Input Signal Plus is set to On
Resolutions for Input Signals supported by 8K models (QN7**D Series or higher)
If Input Signal Plus is set to Off
If Input Signal Plus is set to On
Supported Resolutions for FreeSync (VRR)
Read Before Connecting a Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA-861
Supported Resolutions for Video Signals
CTA-861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions on using Bluetooth
Suffix : Parental Rating - Thailand only
Licences
Troubleshooting
Picture Issues
The screen is flashing or has become dark
The picture is not bright, or the picture colours do not look clear
The picture colours are black and white or do not look the way they should look
The TV automatically turns off by itself
TV (The Frame TV) cannot be turned off.
Unable to power on
The TV remains on or does not turn on automatically.
Unable to find a Channel
The TV image does not look as good as it did in the store.
Displayed video looks blurry
The picture is distorted.
There is a dotted line on the edge of the screen.
The picture wonât display in full screen.
The Subtitle function in the TV menu is deactivated.
Subtitles appear on the TV screen.
The HDR of the connected external device turns off.
Sound and Noise Issues
How can I connect an audio device to the TV?
There is no sound or the sound is too low at maximum volume.
The picture is good but there is no sound.
HDMI (eARC/ARC) is connected, and there is no sound.
The speakers are making an odd sound.
The sound is interrupted.
Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voice-over the video scenes displayed on the screen.
The TV audio is not being played through the Soundbar or A/V receiver.
The sound is not heard clearly.
The volume of the external device cannot be adjusted.
I want to turn the TV and audio device off and on at the same time.
Channel and Broadcast Issues
"Weak or No Signal" displayed in TV mode or cannot find channel.
The TV is not receiving all channels.
The subtitles are not provided on a digital channel.
Broadcasting is deactivated.
External Device Connectivity Issues
The "Mode Not Supported" message appears.
The video is OK but there is no audio.
I want to connect to a PC and mobile device via screen mirroring.
No screen appears when connecting the TV to an external device.
I want to connect to a Bluetooth speaker.
The PC screen does not appear or it flickers.
Network Issues
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
Wired network connection failed.
Connected to a local network, but not to the Internet.
Anynet+ (HDMI-CEC) Issues
What is Anynet+?
Anynet+ does not work. The connected device is not displayed.
I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.
I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
The Anynet+ device won't play.
Remote Control Issues
The remote control does not work.
External devices cannot be operated with the TV remote control.
Recording Issues
The Timeshift or recording function cannot be used.
Cannot record videos received from an external device or Samsung TV Plus.
The "Format Device" message appears when the Timeshift or recording function is used.
The recorded files on the TV are not played back on a PC.
Apps
I cannot find the app I want.
I launched an app, but it's in a different language. How can I change the language?
The app does not work properly. Its image quality is poor.
The Smart Hub Home Screen keeps appearing whenever you turn on the TV.
Media Files
Some files are interrupted during playback.
Some files can't be played.
Voice Assistant Issues
The microphone is off.
The voice commands do not work well.
Bixby/Alexa answers although I did not call it.
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
During voice recognition, the heavy load message appears and the function does not work.
I want to see weather information of the desired area.
Other issues
The TV is hot.
The TV smells like plastic.
The settings are lost after 5 minutes or every time the TV is turned off.
The TV is tilted to the side.
The stand is wobbly or crooked.
I want to know how to attach and remove the TV stand.
A POP (TVâs internal banner ad) appears on the screen.
The TV is making a popping noise.
The TV is making a humming noise.
The TV narrates the screen events in voice-over.
Diagnosing TV operational issues
Self Diagnosis
Cannot select Broadcast Signal in Self Diagnosis.
Reset Smart Hub
Reset picture
Reset sound
Getting Support
Getting support through Remote Management
Finding the contact information for service
Requesting service
Accessibility Guidance
Menu Learning Screen
Using the Remote control
Orientation of the Samsung Smart Remote or Remote Control
Description of the Samsung Smart Remote or Remote Control
Using the Accessibility menu
Running the Accessibility Shortcuts menu
Running the Accessibility menu functions using the General menu
Running the Accessibility menu functions using Bixby
Learning about the Accessibility menu functions
Using the TV with Voice Guide on
Changing channel
Using on-screen number entry via the Samsung Smart Remote or Remote Control
Changing volume
Using programme information
Using the guide
To view a programme on now
Other options in the guide
Using Schedule Viewing
Setting up a schedule viewing
Cancelling a scheduled viewing
Using the Channel List
Recording
Using the instant and schedule recording options from the guide screen:
Recording the programme you are watching
Scheduling recording from the programme info window
Changing the recording time
Viewing recorded programmes
Deleting a recorded programme
Using Smart Hub
Smart Hub
Using the Smart Hub Home Screen
Launching the User guide
Using Bixby
Running Bixby
Page 28/263
Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 28
Page 29
Page 30
Page 31
Page 32
Page 33
Page 34
Page 35
Page 36
Page 37
Page 38
Page 39
Page 40
Page 41
Page 42
Page 43
Page 44
Page 45
Page 46
Page 47
Page 48
Page 49
Page 50
Page 51
Page 52
Page 53
Page 54
Page 55
Page 56
Page 57
Page 58
Page 59
Page 60
Page 61
Page 62
Page 63
Page 64
Page 65
Page 66
Page 67
Page 68
Page 69
Page 70
Page 71
Page 72
Page 73
Page 74
Page 75
Page 76
Page 77
Page 78
Page 79
Page 80
Page 81
Page 82
Page 83
Page 84
Page 85
Page 86
Page 87
Page 88
Page 89
Page 90
Page 91
Page 92
Page 93
Page 94
Page 95
Page 96
Page 97
Page 98
Page 99
Page 100
Page 101
Page 102
Page 103
Page 104
Page 105
Page 106
Page 107
Page 108
Page 109
Page 110
Page 111
Page 112
Page 113
Page 114
Page 115
Page 116
Page 117
Page 118
Page 119
Page 120
Page 121
Page 122
Page 123
Page 124
Page 125
Page 126
Page 127
Page 128
Page 129
Page 130
Page 131
Page 132
Page 133
Page 134
Page 135
Page 136
Page 137
Page 138
Page 139
Page 140
Page 141
Page 142
Page 143
Page 144
Page 145
Page 146
Page 147
Page 148
Page 149
Page 150
Page 151
Page 152
Page 153
Page 154
Page 155
Page 156
Page 157
Page 158
Page 159
Page 160
Page 161
Page 162
Page 163
Page 164
Page 165
Page 166
Page 167
Page 168
Page 169
Page 170
Page 171
Page 172
Page 173
Page 174
Page 175
Page 176
Page 177
Page 178
Page 179
Page 180
Page 181
Page 182
Page 183
Page 184
Page 185
Page 186
Page 187
Page 188
Page 189
Page 190
Page 191
Page 192
Page 193
Page 194
Page 195
Page 196
Page 197
Page 198
Page 199
Page 200
Page 201
Page 202
Page 203
Page 204
Page 205
Page 206
Page 207
Page 208
Page 209
Page 210
Page 211
Page 212
Page 213
Page 214
Page 215
Page 216
Page 217
Page 218
Page 219
Page 220
Page 221
Page 222
Page 223
Page 224
Page 225
Page 226
Page 227
Page 228
Page 229
Page 230
Page 231
Page 232
Page 233
Page 234
Page 235
Page 236
Page 237
Page 238
Page 239
Page 240
Page 241
Page 242
Page 243
Page 244
Page 245
Page 246
Page 247
Page 248
Page 249
Page 250
Page 251
Page 252
Page 253
Page 254
Page 255
Page 256
Page 257
Page 258
Page 259
Page 260
Page 261
Page 262
Page 263
Contents
Table of Contents
Search
Previous
Next
Troubleshooting
Bookmarks
Loading ...
Loading ...
Loading ...
About the Samsung Smart Remote (DU76**/DUE76 model)
Learn about the buttons on the Samsung Smart Remote.
- 28 -
Loading ...
Loading ...
Loading ...
File type: PDF
File name: 84474296_qa65s95dawxxy.pdf
File size: 4.11 MB
File Language: English
Pages: 263
Author: Samsung
File created: 2024-02-06
Published:
2024-06-16
Updated: 2024-06-16
Download File
Table of Contents
×
Contents
2
Guide
6
Connections
6
Connection Guide
6
Connecting an Antenna (Aerial)
8
Connecting to the network
9
Establishing a wired network connection
9
Establishing a wireless network connection
10
Checking the network connection status
11
Resetting Your Network
11
Turning on the TV with a mobile device
12
Connecting an IP control device to the TV
12
Allowing to connect a wireless network
12
Changing the name of the TV
12
Displaying your mobile device screen on the TV
13
Using Screen Sharing (Smart View)
13
Using Apple AirPlay
13
Using Screen Sharing (Tap View)
14
Enabling Tap View
14
Connecting to a Network via a Mobile Dongle (For India Only)
15
Connection Cables for External Devices
16
ADB (Auto Data Backup) functions (For India Only)
18
How to Use ADB (Auto Data Backup)
18
Switching between external devices connected to the TV
19
Editing the name and icon of an external device
20
Using additional functions
21
Connection Notes
22
Connection notes for HDMI
22
Connection notes for audio devices
23
Connection notes for computers
23
Connection notes for mobile devices
24
Connection notes for Portrait Mode
24
Remote Control and Peripherals
25
About the Samsung Smart Remote (QLED TV/The Frame/LS01D/S8*D/S9*D/DU9/DU8 Series/DU77**/DUE77 model)
25
About the Samsung Smart Remote (DU76**/DUE76 model)
28
About the Remote Control (DU7 Series) (except for DU77**/DU7600/DUE77/DUE76 model)
31
Connecting the Samsung Smart Remote to the TV
34
Controlling External Devices with a Samsung Remote Control - Using the Universal remote setup
35
Learn how to use Samsung Smart Remote
35
Learn how to use Game Controller
35
Using Anynet+ (HDMI-CEC)
36
Connecting an external device through Anynet+ and using their menus
36
Read before connecting an Anynet+ (HDMI-CEC) device
36
Controlling the TV with a Keyboard, Mouse or Gamepad
37
Connecting a USB keyboard, mouse or gamepad
37
Connecting a Bluetooth keyboard, mouse or gamepad
37
Using the keyboard and mouse
38
Using the Gamepad
39
Using the controller
40
Setting up the input devices
41
Entering Text using the On-Screen Virtual Keyboard
41
Entering Text using the remote control's microphone and the on-screen virtual keyboard
42
Smart Features
43
Using Smart Hub
43
Displaying the Home Screen
44
Launching Smart Hub automatically
46
Launching the last used app automatically
46
Automatic Mirroring from Multi View
46
Automatic casting in Multi View
47
Launching Multi View automatically When rotating
47
Testing Smart Hub connections
47
Resetting Smart Hub
47
Using Ambient Mode
48
Entering the TV viewing screen from Ambient Mode
53
Using Art Mode
54
About the Art Home screen
55
Import images from USB memory
60
Using Art mode with the SmartThings app
60
Precautions when using Art mode
61
About the Daily+ Home screen
62
Using Samsung Gaming Hub
63
Using the Home Function
65
About the For You / Discover Home Screen
66
About the Live Home Screen
69
About the Apps Home Screen
70
Installing an app
71
Launching an app
71
Managing installed apps
72
About the Menu Home Screen
74
Using a Samsung account
79
Signing in to a Samsung account
79
Creating a new account
79
Managing your Samsung account
79
Using Workspace
81
Using Screen Sharing (Windows PC) / AirPlay (Mac)
81
Using Easy Connection to Screen
81
Connecting a Remote PC
82
Playing Multimedia Content on a Remote PC
84
Using Samsung DeX
85
Using Microsoft 365
85
Adding the Web Service
85
Using Web Service
86
Using the User guide
87
Launching the User guide
87
Using the buttons in the User guide
87
Using the Internet
89
Using SmartThings
90
SmartThings Quick access
92
Use the SmartThings Hub features
92
Register and manage devices via SmartThings
93
Use the screen's sensors via SmartThings
94
Control SmartThings with Bixby
94
Control the display device from the mobile SmartThings app
94
Using the Samsung Smart Upgrade (For India Only)
95
Registering Smart Upgrade
95
Using Smart Upgrade
95
Troubleshooting
95
Playing pictures/video/music
96
Playing multimedia content on a PC or mobile device
97
Playing multimedia content on a USB device
97
Listening to your mobile device sound through the TV speaker using Sound Mirroring
97
Tune Station (MusicTV) functions
98
How to use Tune Station
98
Tune Station Registration
98
Launching Tune Station
98
Buttons and functions available while playing multimedia content
99
Using Multi View
103
Using Bixby
105
Starting Bixby with voice
105
Starting Bixby using buttons on the Samsung Smart Remote
106
Learning about the Discover Bixby Screen
107
Read Before Using Bixby
109
Provisions for using Bixby
109
Using Samsung Now+
110
Starting Bixby with voice
110
Information provided in Samsung Now+
110
Changing the Settings of Samsung Now+
111
Using the Game Bar
112
Starting the Game Bar
112
Learning about the Game Bar
112
Using FreeSync
114
Setting the Super Ultra Wide Game View
115
Changing the Super Ultra Wide Screen position
115
Configuring 144 Hz game settings
116
Troubleshooting of the game screen and audio problems
116
Using Auracast
117
Using Auracast
117
Using a password
117
Changing your password
117
TV Viewing and Recording
118
Using the Guide
118
About the Guide screen
118
Using additional features from the Guide
120
Recording Programmes
121
The Instant and Timer Recording options from the Guide
121
Recording while watching a broadcast
121
Using the recording schedule management screen
122
Setting Up Schedule Viewing
124
Using the schedule viewing options from the guide screen
124
Using the schedule viewing options while watching a programme
124
Using the viewing schedule management screen
124
Using Timeshift
125
Buttons and functions available while recording a programme or Timeshift
126
Using the Channel List
128
Accessing the channel list
128
Using the functions on the channel list screen
128
Using the channel edit function
130
Accessing the channel edit screen
130
Using the channel edit functions
130
Using a Personal Favourites List
131
Creating a Favourites List
131
TV-Viewing Support Functions
132
Scanning for available channels
132
Selecting the cable network search option
132
Scanning for available channels on standby mode
132
Setting the Wake-up time
133
Setting the functions for the service provider
133
Viewing broadcast service provider info
133
Checking digital channel signal info and strength
133
Selecting the broadcasting audio option
134
Using Programme Rating Lock
134
Configuring advanced broadcasting settings
134
Showing common interface menu (For India Only)
135
Tuning broadcast signals manually
136
Tuning digital channels
136
Tuning analogue channels
136
Fine-tuning analogue broadcasts
137
Transferring channel list
137
Enabling/Disabling Edit Channel Numbers
137
Deleting CAM operator profile
138
Setting satellite system
138
Changing teletext language
138
Selecting the broadcast audio language
139
Showing TVkey Interface menu
139
Postcode for Emergency Broadcasts
139
Picture and Sound
140
Using Intelligent Mode
140
Adjusting the Picture Quality
142
Choosing a picture mode
142
Configuring advanced picture settings
143
Picture Support Functions
146
Changing the picture size settings
146
Setting the Viewing Environment for External Devices
147
Playing games on an optimised screen
147
Setting the Game Mode details
148
Using Input Signal Plus
150
Using HDMI Black Level
150
Configuring Media Switching Settings
150
Configuring a Sound Mode and Expert Settings
151
Choosing a sound mode
151
Configuring advanced sound settings
151
Using the Sound Support Functions
153
Selecting speakers
153
Listening to the TV through Bluetooth devices
154
Playing TV sounds by configuring Q-Symphony Settings
155
System and Support
156
Using the Time Functions and the Timers
156
Setting the clock automatically
156
Adjusting the clock for DST and time zone
157
Changing the current time
157
Setting the clock manually
158
Using the sleep timer
158
Turning off the TV using the off timer
158
Using the Power and Energy Saving Functions
159
Reducing the power consumption of the TV
159
Using the Panel Care Functions
161
Setting the Panel Care (S8*D/S9*D Series only)
161
Updating the TV's Software
162
Updating through the network
162
Updating through a USB device
162
Updating the TV automatically
162
Security updates information
163
Updating through the mobile network
163
Using the Parental Settings function
164
Audio and Video Functions for the Visually or Hearing Impaired
165
Running the accessibility functions
165
Running Accessibility Shortcuts
165
Enabling voice guides for the visually impaired
165
Changing the volume, speed, pitch and the TV background volume of the Voice Guide
166
Audio Description
166
Setting the audio subtitles
166
The TV screen is turned off but audio continues
166
Enlarge the screen
167
White text on black background (high contrast)
167
Setting the outline emphasis feature for viewers with low vision
167
Enlarging the font (for the visually impaired)
167
Setting the screen to black and white
168
Inverting the screen colour
168
Setting the colour correction feature for users with colour blindness
168
Learning about the remote control (for the visually impaired)
168
Learning about the TV menu
169
Selecting the broadcasting subtitle language
169
Enlarging the sign language screen for the hearing impaired
169
Watching TV broadcasts with subtitles
170
Listening to the TV through Bluetooth devices (for the hearing impaired)
170
Configuring the repeat settings for remote control buttons
170
Using Voice Assistants on the TV
171
Select the Voice Assistant
171
Using Other Functions
172
Changing the menu language
172
Setting up a password
172
Selecting Usage or Retail Mode
172
Using the Maintenance Mode
172
Managing External Devices
173
Using AirPlay
173
Restoring the TV to the factory settings
173
HbbTV
174
Using a TV Viewing Card (âCI or CI+ Cardâ) (For India Only)
175
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot with the CI CARD Adapter
175
Attaching the CI CARD Adapter via COMMON INTERFACE slot
175
Connecting the âCI or CI+ Cardâ
176
Connecting the âCI or CI+ Cardâ via COMMON INTERFACE slot
176
Using the âCI or CI+ Cardâ
177
Teletext Feature
178
On the Samsung Smart Remote
178
On the Standard Remote Control
179
Typical Teletext page
181
Precautions and Notes
182
Before Using the Recording and Timeshift Functions
182
Before using the recording and schedule recording functions
182
Before using the timeshift function
183
Supported broadcasting audio options
184
Read Before Using Apps
185
Read Before Using the Internet Function
186
Read before setting up a wireless network connection
187
Precautions for wireless network
187
Wireless security protocols
187
Read Before Playing Photo, Video or Music Files
188
Limitations to the use of photo, video and music files
188
Supported subtitles
189
Subtitle formats
189
Video formats with subtitles
189
Supported image formats and resolutions
190
Supported music formats and codecs
190
Supported video codecs (QLED TV(except for Q6*D/QE1D/Q7*D Series)/The Frame/S8*D/S9*D/DU9 Series)
191
Other restrictions
192
Video decoders
192
Audio decoders
192
Supported video codecs (Q7*D Series, 85DU8 Series)
193
Other restrictions
194
Video decoders
194
Audio decoders
194
Supported video codecs (Q6*D/QE1D Series (except for 32Q6*D Series)/DU8 Series (except for 85DU8 Series))
195
Other restrictions
196
Video decoders
196
Audio decoders
196
Supported video codecs (DU7 Series, 32Q6*D Series)
197
Other restrictions
198
Video decoders
198
Audio decoders
198
Supported video codecs (QN800D Series)
199
Supported video codecs (QN900D Series)
200
Other restrictions
201
Video decoders
201
Audio decoders
201
Read After Installing the TV
202
Picture sizes and input signals
202
Installing an anti-theft lock
202
Supported Resolutions for UHD Input Signals
203
If Input Signal Plus is set to Off
203
If Input Signal Plus is set to On
203
Resolutions for Input Signals supported by 8K models (QN7**D Series or higher)
204
If Input Signal Plus is set to Off
204
If Input Signal Plus is set to On
204
Supported Resolutions for FreeSync (VRR)
205
Read Before Connecting a Computer (Supported Resolutions)
207
IBM
207
MAC
207
VESA DMT
208
VESA CVT
209
CTA-861
209
Supported Resolutions for Video Signals
210
CTA-861
210
VESA CVT
211
Read Before Using Bluetooth Devices
212
Restrictions on using Bluetooth
212
Suffix : Parental Rating - Thailand only
213
Licences
214
Troubleshooting
215
Picture Issues
215
The screen is flashing or has become dark
215
The picture is not bright, or the picture colours do not look clear
216
The picture colours are black and white or do not look the way they should look
216
The TV automatically turns off by itself
217
TV (The Frame TV) cannot be turned off.
217
Unable to power on
217
The TV remains on or does not turn on automatically.
218
Unable to find a Channel
218
The TV image does not look as good as it did in the store.
219
Displayed video looks blurry
219
The picture is distorted.
219
There is a dotted line on the edge of the screen.
220
The picture wonât display in full screen.
220
The Subtitle function in the TV menu is deactivated.
220
Subtitles appear on the TV screen.
220
The HDR of the connected external device turns off.
220
Sound and Noise Issues
221
How can I connect an audio device to the TV?
221
There is no sound or the sound is too low at maximum volume.
221
The picture is good but there is no sound.
221
HDMI (eARC/ARC) is connected, and there is no sound.
221
The speakers are making an odd sound.
222
The sound is interrupted.
222
Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voice-over the video scenes displayed on the screen.
222
The TV audio is not being played through the Soundbar or A/V receiver.
222
The sound is not heard clearly.
223
The volume of the external device cannot be adjusted.
223
I want to turn the TV and audio device off and on at the same time.
223
Channel and Broadcast Issues
224
"Weak or No Signal" displayed in TV mode or cannot find channel.
224
The TV is not receiving all channels.
224
The subtitles are not provided on a digital channel.
224
Broadcasting is deactivated.
224
External Device Connectivity Issues
225
The "Mode Not Supported" message appears.
225
The video is OK but there is no audio.
225
I want to connect to a PC and mobile device via screen mirroring.
225
No screen appears when connecting the TV to an external device.
226
I want to connect to a Bluetooth speaker.
226
The PC screen does not appear or it flickers.
226
Network Issues
227
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
227
Wired network connection failed.
227
Connected to a local network, but not to the Internet.
227
Anynet+ (HDMI-CEC) Issues
228
What is Anynet+?
228
Anynet+ does not work. The connected device is not displayed.
228
I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.
228
I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
229
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
229
The Anynet+ device won't play.
229
Remote Control Issues
230
The remote control does not work.
230
External devices cannot be operated with the TV remote control.
230
Recording Issues
231
The Timeshift or recording function cannot be used.
231
Cannot record videos received from an external device or Samsung TV Plus.
231
The "Format Device" message appears when the Timeshift or recording function is used.
231
The recorded files on the TV are not played back on a PC.
231
Apps
232
I cannot find the app I want.
232
I launched an app, but it's in a different language. How can I change the language?
232
The app does not work properly. Its image quality is poor.
232
The Smart Hub Home Screen keeps appearing whenever you turn on the TV.
232
Media Files
233
Some files are interrupted during playback.
233
Some files can't be played.
233
Voice Assistant Issues
234
The microphone is off.
234
The voice commands do not work well.
234
Bixby/Alexa answers although I did not call it.
234
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
235
Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
235
During voice recognition, the heavy load message appears and the function does not work.
235
I want to see weather information of the desired area.
235
Other issues
236
The TV is hot.
236
The TV smells like plastic.
236
The settings are lost after 5 minutes or every time the TV is turned off.
236
The TV is tilted to the side.
236
The stand is wobbly or crooked.
236
I want to know how to attach and remove the TV stand.
237
A POP (TVâs internal banner ad) appears on the screen.
237
The TV is making a popping noise.
237
The TV is making a humming noise.
237
The TV narrates the screen events in voice-over.
237
Diagnosing TV operational issues
238
Self Diagnosis
238
Cannot select Broadcast Signal in Self Diagnosis.
240
Reset Smart Hub
240
Reset picture
240
Reset sound
240
Getting Support
241
Getting support through Remote Management
241
Finding the contact information for service
241
Requesting service
241
Accessibility Guidance
242
Menu Learning Screen
242
Using the Remote control
242
Orientation of the Samsung Smart Remote or Remote Control
242
Description of the Samsung Smart Remote or Remote Control
242
Using the Accessibility menu
244
Running the Accessibility Shortcuts menu
244
Running the Accessibility menu functions using the General menu
244
Running the Accessibility menu functions using Bixby
245
Learning about the Accessibility menu functions
246
Using the TV with Voice Guide on
249
Changing channel
249
Using on-screen number entry via the Samsung Smart Remote or Remote Control
249
Changing volume
250
Using programme information
250
Using the guide
251
To view a programme on now
252
Other options in the guide
252
Using Schedule Viewing
254
Setting up a schedule viewing
254
Cancelling a scheduled viewing
254
Using the Channel List
255
Recording
257
Using the instant and schedule recording options from the guide screen:
257
Recording the programme you are watching
258
Scheduling recording from the programme info window
258
Changing the recording time
258
Viewing recorded programmes
259
Deleting a recorded programme
259
Using Smart Hub
260
Smart Hub
260
Using the Smart Hub Home Screen
260
Launching the User guide
262
Using Bixby
263
Running Bixby
263
Search:
×
Search