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13
Problem Possible cause Solution
Steam plate is placed
in a horizontal
position.
Use the appliance
vertically, wait for a few
seconds for the steam to
be released.
Water droplets
drop from the
appliance
steamer head.
The appliance has
not been fully heated
up.
To allow the appliance to
fully heat up.
The appliance
produces a
pumping
sound/the
handle vibrates.
Water is pumped to
the steamer head to
be converted into
steam.
This is normal.
The water level in the
water tank is too low
or it has all been used
up.
Unplug the appliance
and rell the water tank.
Steamer head
and/or handle
is wet.
Filling door is not
fully inserted.
Detach the tank and
ensure lling door has
been fully inserted.
The tank has been
overlled with water
residue around it.
Wipe o the water
residue left on tank.
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