Sony WHCH720N/W User Manual

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Help Guide

Wireless Noise Canceling Stereo Headset

WH-CH720N

Cannot hear the other person or the call volume is low during calls/The other person

cannot hear you or their call volume is low during calls.

Check that both the headset and the connected device are turned on.

Turn up the volume of the connected device and the volume of the headset if they are too low.

When you use the video calling application, open the settings

of the video calling application, and check that the

speaker or microphone setting is specified as [Headset (WH-CH720N Hands-Free)]

. When the settings of the video

calling application cannot be checked or calling connections [Headset (WH-CH720N Hands-Free)] cannot be

selected, select [Headset (WH-CH720N Hands-Free)] on the settings of your computer to make connections.

Operate the Bluetooth device to re-establish the connection. Select HFP or HSP for the profile.

If you are listening to music with the headset, stop playback and press the

(call) button to respond to an incoming

call.

Reset the headset.

Initialize the headset, and pair the headset and the device again.

Sony WHCH720N/W Noise Canceling Wireless Headphones Bluetooth Over The Ear