en
2
Further information and explanations are
available online:
Table of contents
1 Safety ...........................................4
1.1 General information................... 4
1.2 Intended use.............................. 4
1.3 Restriction on user group.......... 4
1.4 Safe transport............................ 4
1.5 Safe installation ......................... 5
1.6 Safe use .................................... 6
1.7 Damaged appliance.................. 8
2 Preventing material damage ....10
3 Environmental protection and
saving energy............................10
3.1 Disposing of packaging .......... 10
3.2 Saving energy.......................... 10
4 Installation and connection......11
4.1 Scope of delivery..................... 11
4.2 Criteria for the installation
location .................................... 11
4.3 Installing the appliance ........... 12
4.4 Preparing the appliance for
the first time............................. 12
4.5 Connecting the appliance to
the drinking water connec-
tion........................................... 12
4.6 Connecting the appliance to
the electricity supply................ 12
5 Familiarising yourself with
your appliance...........................14
5.1 Appliance ................................ 14
5.2 Control panel........................... 15
5.3 Control elements (ice and
water dispenser)...................... 16
6 Features.....................................17
6.1 Shelf......................................... 17
6.2 Bottle shelf............................... 17
6.3 Freezer tray ............................. 17
6.4 Storage container.................... 17
6.5 Fruit and vegetable con-
tainer with humidity control ..... 17
6.6 Butter and cheese compart-
ment......................................... 18
6.7 Door rack................................. 18
6.8 Ice storage container .............. 18
6.9 Accessories............................. 19
7 Basic operation .........................19
7.1 Switching on the appliance ..... 19
7.2 Operating tips.......................... 19
7.3 Switching off the appliance ..... 20
7.4 Setting the temperature unit.... 20
7.5 Setting the temperature........... 20
7.6 Button lock (childproof lock)... 20
8 Additional functions .................20
8.1 Super cooling ......................... 20
8.2 Automatic Super freezing........ 21
8.3 Manual Super freezing ............ 21
8.4 Sabbath mode......................... 22
8.5 Filter change notification ......... 22
9 Alarm..........................................23
9.1 Door alarm .............................. 23
9.2 Temperature alarm .................. 23
10 HomeConnect ........................23
10.1 Setting up the HomeCon-
nect app ................................ 24
10.2 Setting up HomeConnect..... 24
10.3 Switching on the connec-
tion to the WLAN home net-
work (Wi-Fi) ........................... 24
en
3
10.4 Switching off the connec-
tion to the WLAN home net-
work (Wi-Fi) ........................... 24
10.5 Installing updates for the
HomeConnectsoftware........ 24
10.6 Resetting HomeConnect
settings .................................. 25
10.7 Remote diagnostics .............. 25
10.8 Data protection...................... 25
11 Refrigerator compartment ......25
11.1 Tips for storing food in the
refrigerator compartment ...... 26
11.2 Chill zones in the refriger-
ator compartment.................. 26
12 Freezer compartment..............26
12.1 Freezing capacity .................. 26
12.2 Fully utilising the freezer
compartment volume ............ 26
12.3 Tips for storing food in the
freezer compartment ............. 26
12.4 Tips for freezing fresh food ... 27
12.5 Shelf life of frozen food at
−18°C (0°F)........................ 27
12.6 Defrosting methods for
frozen food ............................ 27
13 Water system...........................28
13.1 Water filter ............................. 28
13.2 Ice and water dispenser........ 29
14 Defrosting................................31
14.1 Defrosting in the refriger-
ator compartment.................. 31
14.2 Defrosting in the freezer
compartment ......................... 31
15 Cleaning and servicing...........31
15.1 Preparing the appliance for
cleaning ................................. 31
15.2 Cleaning the appliance ......... 32
15.3 Cleaning the drip tray............ 32
15.4 Removing the fittings............. 33
15.5 Removing appliance com-
ponents.................................. 35
16 Troubleshooting......................36
16.1 Power failure.......................... 41
16.2 Conducting an appliance
self-test .................................. 41
17 Storage and disposal..............41
17.1 Taking the appliance out of
operation ............................... 41
17.2 Disposing of old appliance ... 42
18 Customer Service....................42
18.1 Product number (E-Nr.),
production number (FD)
and consecutive numbering
(Z-Nr.) .................................... 43
19 Technical data .........................43
19.1 Information regarding Free
and Open Source Software... 43
20 Declaration of Conformity ......44
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ for chilling and freezing food, for dispensing ice and water.
¡ in private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of 2000 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
1.4 Safe transport
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶ Do not lift the appliance on your own.
Safety en
5
1.5 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶ Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶ Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶ When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
isolating switch must be integrated into the permanent electrical
installation according to the installation regulations.
▶ When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are closed off, a leak in the
refrigeration circuit may result in a flammable mixture of gas and
air.
▶ Keep ventilation openings in the appliance casing or in the in-
tegrated casing clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶ Do not use extension cables or multiple socket strips.
▶ Only use adapters and power cords approved by the manufac-
turer.
▶ If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
en Safety
6
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
▶ Do not place portable multiple socket strips or power supply
units on the back of the appliance.
1.6 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶ Keep packaging material away from children.
▶ Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶ Keep small parts away from children.
▶ Do not let children play with small parts.
WARNING‒Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may es-
cape and explode.
▶ To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended
by the manufacturer.
▶ If food is stuck to the freezer compartment, loosen it with a blunt
implement such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
▶ Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
Safety en
7
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
▶ Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
▶ Do not store containers that contain carbonated drinks in the
freezer compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
▶ Do not damage the tubes of the refrigerant circuit or the insula-
tion.
The appliance may tip.
▶ Do not stand or support yourself on the base, runners or doors.
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by
refrigeration.
▶ Never put frozen food straight from the freezer compartment
into your mouth.
▶ Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
▶ If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶ Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶ Flush the water system if water has not been drawn for
fivedays.
▶ Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
en Safety
8
▶ If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
▶ Do not consume soiled food.
1.7 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶ Call customer services. →Page42
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained
specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord or the appliance power cable of this appliance
is damaged, it must be replaced with a special power cord or
special appliance power cable, which is available from the man-
ufacturer or its Customer Service.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶ Keep naked flames and ignition sources away from the appli-
ance.
▶ Ventilate the room.
▶ Switch off the appliance. →Page20
en Preventing material damage
10
Preventing material damage
2 Preventing material
damage
Preventing material damage
ATTENTION!
The high weight of the appliance or,
if not rolling freely, the appliance's
castors may damage the floor when
the appliance is moved.
▶ Transport the appliance using a
sack truck.
▶ Use floor protection when moving
the appliance, and do not move it
in a zigzag fashion.
When the appliance door is closed,
an open door pillar may damage the
appliance.
▶ Never open the door pillar manu-
ally.
▶ If the door pillar has been opened,
close it before closing the appli-
ance door.
Using the appliance, base, runners or
doors as a seat or climbing surface
may damage the appliance.
▶ Do not stand or lean on the appli-
ance, base, runners or doors.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶ Make sure that the water pressure
in the water supply system is at
least 200kPa (2bar) and max.
800kPa (8bar).
▶ If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶ Never kink, crush, modify or cut
through water hoses.
▶ Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶ Never re-use water hoses that
have been used before.
▶ Never pull on the water hose on
the rear panel of the appliance.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
▶ Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appli-
ance may contain aluminium. When
aluminium comes into contact with
acidic foods, it corrodes and discol-
ours.
▶ Only store packaged food in the
appliance.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
▶ Never clean fittings and accessory
in the dishwasher.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶ Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
Installation and connection en
11
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Never cover or block the external
ventilation openings.
Saving energy during use
Note:The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
¡ Open the appliance only briefly
and then close it carefully.
¡ Never cover or block the interior
ventilation openings or the exterior
ventilation openings.
¡ Transport purchased food in a
cool bag and place in the appli-
ance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low tem-
perature of the food.
¡ Always leave some space between
the food and to the back panel.
¡ Vacuum the external ventilation
grilles when they are dusty.
Standby mode
If the appliance is not being used,
the display automatically switches to
standby mode.
In standby mode, the selection option
for ice and water output is shown
with reduced brightness.
Notes
¡ If Super cooling is switched on,
"super"(Refrigerator compartment)
lights up.
¡ If Super freezing is switched on,
"super"(Freezer compartment)
lights up.
Standby mode is deactivated as
soon as you operate the display,
press the dispensing button or open
the door.
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
→Page42.
The delivery consists of the following:
¡ Free-standing appliance
¡ Equipment and accessories
1
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service directory
¡ Warranty enclosure
2
¡ Energy label
¡ Information on energy consump-
tion and noises
¡ Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
▶ Only install the appliance in a
space with a volume of at least
1m
3
per 8g refrigerant. The
1
Depending on the appliance specifications
2
Not in all countries
en Installation and connection
12
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /
9
, Page15
The weight of the appliance ex works
may be up to 155kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
Permitted room temperature
The permitted room temperature de-
pends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
9
, Page15
Climate
class
Permitted room tem-
perature
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperat-
ures, the appliance will not be dam-
aged up to a room temperature of
5°C.
Over-and-under and side-by-side
installation
If you want to install 2 refrigerating
appliances one over the other or side
by side, you must maintain a clear-
ance of at least 150mm between the
appliances. Selected appliances can
be installed without a minimum clear-
ance. Ask your dealer or kitchen
planner about this.
4.3 Installing the appliance
▶ Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page32
4.5 Connecting the appliance
to the drinking water con-
nection
Requirements
¡ A corner valve must be installed
on the water connection and be
freely accessible following installa-
tion of the appliance.
¡ The water connection is checked
and is of drinking water quality.
1. Rinse the drinking water connec-
tion thoroughly until the drinking
water is no longer cloudy and con-
tains no deposits.
If the drinking water is still cloudy
or contains deposits, install an ex-
ternal water filter system.
2. Install the drinking water connec-
tion according to the enclosed in-
stallation instructions.
4.6 Connecting the appliance
to the electricity supply
1. Insert the non-heating appliance
plug of the power cable into the
appliance.
2. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
Installation and connection en
13
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1 /
9
,
Page15
3. Check the mains plug is inserted
properly.
a The control panel shows an anima-
tion and is locked.
a The appliance is ready to use once
the animation has ended and the
temperature displays light up.
en Familiarising yourself with your appliance
14
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
A
B
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1
A
Refrigerator compartment
→Page25
B
Freezer compartment
→Page26
1
Ice cube container
2
Control panel →Page15
3
Ice and water dispenser
→Page29
Familiarising yourself with your appliance en
15
4
Fruit and vegetable container
with humidity control
→Page17
5
Water filter →Page28
6
Butter and cheese compart-
ment →Page18
7
Bottle shelf →Page17
8
Lighting
9
Rating plate →Page43
10
Door pillar with condensation
protection →Page10
11
Door storage compartment
for large bottles →Page18
12
Storage container
→Page17
13
Freezer tray →Page17
14
Frozen food container
→Page34
15
Screw foot
Note:Deviations between your appli-
ance and the diagrams may differ
with regard to their features and size.
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
53 4 982 101
12
6 7
17
11
14 1513 18 1916
2
1
3sec. switches the appli-
ance on or off.
2
super(Refrigerator compart-
ment) switches Super cooling
on or off.
3
Displays the set temperature
for the refrigerator compart-
ment in °F or°C.
4
/ (Refrigerator compart-
ment) sets the temperature of
the refrigerator compartment.
5
switches the connection to
the WLAN home network (Wi-
Fi) on or off.
6
°C/°F converts the temperat-
ure unit.
en Familiarising yourself with your appliance
16
7
lights up if user-defined set-
tings have been set via the
HomeConnectapp. You can
find more information in the
HomeConnectapp.
8
/ (Freezer compart-
ment) sets the temperature of
the freezer compartment.
9
super(Freezer compartment)
switches Super freezing on or
off.
11
iceoff switches ice cube pro-
duction off or on.
12
filter lights up when the filter
needs to be replaced.
13
lock3sec. switches the
button lock for the control
panel on or off.
14
cubes starts ice cube dis-
pensing.
15
crushed starts dispensing
crushed ice.
16
alarm switches the warning
signal off.
17
water starts water dispens-
ing.
18
bottle sets dispensing to a
specific amount of water.
19
light switches the perman-
ent light for the ice and water
dispenser on or off.
5.3 Control elements (ice and
water dispenser)
You can find an overview of the parts
of your ice and water dispenser here.
1 2
3
1
Drip grate →Page32
2
Dispensing button
Features en
17
Features
6 Features
Features
The features of your appliance de-
pend on the model.
6.1 Shelf
ATTENTION!
If fitted at an angle, the hooks on the
shelf can scratch the rear panel of
the refrigerator compartment.
▶ Ensure that the shelf is horizontal
and that the hooks are properly fit-
ted in place.
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page33
Note
To avoid impeding the circulation of
air, do not cover the inner ventilation
openings.
6.2 Bottle shelf
Store bottles securely on the bottle
shelf.
To vary the bottle shelf as required,
you can remove the bottle shelf and
re-insert it elsewhere.
→"Removing the shelf", Page33
6.3 Freezer tray
You can freeze smaller quantities of
food quickly on the freezer tray, e.g.
berries, pieces of fruit, herbs and ve-
getables.
Distribute the frozen items evenly on
the freezer tray and leave to freeze
for approx. 10 to 12hours. Then
place in a freezer bag or a freezer
box.
6.4 Storage container
The temperatures in the storage con-
tainer are lower than in the refriger-
ator compartment. Temperatures be-
low 0°C (32°F) may occur occa-
sionally.
In order to reach temperatures close
to 0°C (32°F) in the storage con-
tainer, set the refrigerator compart-
ment temperature to 2°C (34°C).
→Page20
Use the lower temperatures in the
storage container to store highly per-
ishable food, e.g. fish, meat and
sausages.
6.5 Fruit and vegetable con-
tainer with humidity con-
trol
Store fresh fruit and vegetables loose
in the fruit and vegetable container.
Cover any chopped fruit and veget-
ables, or store in air-tight packaging.
You can adjust the humidity in the
fruit and vegetable container using
the humidity controller and a special
seal. This allows fresh fruit and veget-
ables to be stored for up to twice as
long as with conventional storage.
en Features
18
The air humidity in the fruit and
vegetable container can be set
according to the type and amount of
food to be stored by moving the
humidity controller:
¡ Low humidity required when
primarily storing fruit or mixed
items, or if the appliance is very
full.
¡ High humidity required when
primarily storing vegetables or
when the appliance is not very full.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth and adjust the air humidity to a
lower setting using the humidity con-
troller.
To ensure that the quality and aroma
are retained, store fruit and veget-
ables that are sensitive to cold out-
side of the appliance at temperatures
of approx. 8°C (46°F) to 12°C
(54°F), e.g. pineapple, bananas, cit-
rus fruits, cucumbers, courgettes,
peppers, tomatoes and potatoes.
6.6 Butter and cheese com-
partment
Store butter and hard cheese in the
butter and cheese compartment.
6.7 Door rack
To adjust the door rack as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door rack", Page33
6.8 Ice storage container
If the ice and water dispenser is
switched on, the ice cubes that are
produced are automatically stored in
the ice storage container.
WARNING
Risk of injury!
Reaching into the dispenser opening
of the ice storage container can
cause cuts.
▶ Never reach into the dispenser
opening of the ice storage con-
tainer.
WARNING
Risk of cold burns!
Contact with ice cubes and cold sur-
faces may cause burns by refrigera-
tion.
▶ Avoid prolonged contact between
the skin and ice cubes or metal
surfaces in the ice storage con-
tainer.
ATTENTION!
The ice and water dispenser may be-
come blocked or damaged by food
or objects stored in the ice storage
container.
▶ Never store food or objects in the
ice storage container.
Basic operation en
19
▶ Never use the ice storage con-
tainer to store ice cubes that were
not made using the ice cube
maker.
Tips
¡ Remove larger quantities of ice
cubes directly from the ice storage
container or store these in the
freezer tray. →Page34
¡ Use both hands to pull out the ice
storage container as this is heavy
when full.
6.9 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
The accessories for your appliance
depend on the model.
Egg tray
Store eggs safely on the egg tray.
Bottle holder
The bottle holder prevents bottles
from falling over when the appliance
door is opened and closed.
Basic operation
7 Basic operation
Basic operation
7.1 Switching on the appli-
ance
1. Electrically connect the appliance.
→Page12
Note:If the appliance has been
previously switched off using the
control panel, press and hold
3sec. for threeseconds.
a The control panel shows an anima-
tion and is locked.
a The appliance is ready to use once
the animation has ended and the
temperature displays light up.
a The appliance begins to cool.
a A warning signal sounds and the
temperature display (freezer com-
partment) and "alarm" flash be-
cause the freezer compartment is
still too warm.
2. Switch off the warning tone using
alarm.
a "alarm" goes out as soon as the
set temperature has been reached.
3. Set the required temperature.
→Page20
7.2 Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the set temperature has
been reached.
¡ The front and side panels of
thehousing heat up occasionally.
This prevents condensation from
forming.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
en Additional functions
20
¡ The temperature in the appliance
varies due to the following condi-
tions:
– How often the appliance is
opened
– Load capacity
– Temperature of newly stored
food
– Ambient temperature
– Direct sunlight
7.3 Switching off the appli-
ance
1. To activate setting mode, touch the
upper area of the control panel.
2. Press and hold 3sec. for
threeseconds.
7.4 Setting the temperature
unit
You can choose between the temper-
ature unit °C and °F.
1. To activate setting mode, touch the
upper area of the control panel.
2. Press °C/°F.
7.5 Setting the temperature
Setting the refrigerator
compartment temperature
1. To activate setting mode, touch the
upper area of the control panel.
2. Press / (Refrigerator com-
partment) repeatedly until the tem-
perature display (refrigerator com-
partment) shows the required tem-
perature setting.
The recommended temperature in
the refrigerator compartment is
4°C (39°F).
Setting the freezer compartment
temperature
1. To activate setting mode, touch the
upper area of the control panel.
2. Press / (Freezer compart-
ment) repeatedly until the temper-
ature display (freezer compart-
ment) shows the required temper-
ature setting.
The recommended temperature in
the freezer compartment is −18°C
(0°F).
7.6 Button lock (childproof
lock)
The button lock prevents the appli-
ance from being operated accident-
ally or incorrectly while running.
Switching on the button lock
1. To activate setting mode, touch the
lower area of the control panel.
2. Press and hold lock3sec. for
threeseconds.
a "lock3sec." lights up.
Switching off the button lock
▶ Press and hold lock3sec. for
threeseconds.
a "lock3sec." goes out.
Additional functions
8 Additional functions
Additional functions
Find out which additional functions
can be used for your appliance.
8.1 Super cooling
With Super cooling, the refrigerator
compartment cools as cold as pos-
sible.
Switch on Super cooling before pla-
cing large quantities of food in the re-
frigerator compartment.
Note:When Super cooling is
switched on, increased noise may
occur.
Additional functions en
21
Switching on Super cooling
1. To activate setting mode, touch the
upper area of the control panel.
2. Press super(Refrigerator compart-
ment).
a "super"(Refrigerator compartment)
lights up.
Note:After approx. 36hours, the ap-
pliance switches to normal operation.
Switching off Super cooling
1. To activate setting mode, touch the
upper area of the control panel.
2. Press super.
a The previously set temperature is
displayed.
8.2 Automatic Super freezing
With automatic Super freezing, the
freezer compartment cools down to a
much lower temperature than in nor-
mal mode. This freezes food more
quickly.
The automatic Super freezing
switches on if you place fresh food in
the bottom frozen food container,
starting from the left-hand side.
The automatic Super freezing is activ-
ated at the factory. You can deactiv-
ate the automatic Super freezing.
If the automatic Super freezing is
switched on, "super"(Freezer com-
partment) lights up and increased
noises may occur.
After operation, the appliance
switches from automatic Super freez-
ing to normal operation.
Activating automatic Super
freezing
1. To activate setting mode, touch the
upper area of the control panel.
2. Press and hold super(Refrigerator
compartment) for 5seconds.
a If 2audible signals sound, the
automatic Super freezing is activ-
ated.
Deactivating automatic Super
freezing
1. To activate setting mode, touch the
upper area of the control panel.
2. Press and hold super(Refrigerator
compartment) for 5seconds.
a If 3audible signals sound, the
automatic Super freezing is deac-
tivated.
Cancelling automatic Super
freezing
1. To activate setting mode, touch the
upper area of the control panel.
2. Press super(Freezer compart-
ment).
a The previously set temperature is
displayed.
8.3 Manual Super freezing
With Super freezing, the freezer com-
partment cools as cold as possible.
Switch on Super freezing one to two
hours before placing food weighing
2kg or more into the freezer com-
partment.
Use Super freezing to accelerate ice
cube production.
In order to utilise the freezer capacity,
use Super freezing.
→"Prerequisites for freezing capa-
city", Page26
Note:When Super freezing is
switched on, increased noise may
occur.
en Additional functions
22
Switching on manual Super
freezing
1. To activate setting mode, touch the
upper area of the control panel.
2. Press super(Freezer compart-
ment).
a "super"(Freezer compartment)
lights up.
Note:After approx. 54hours, the ap-
pliance switches to normal operation.
Switching off manual Super
freezing
1. To activate setting mode, touch the
upper area of the control panel.
2. Press super(Freezer compart-
ment).
a The previously set temperature is
displayed.
8.4 Sabbath mode
To ensure that you can also use the
appliance on the Sabbath, the Sab-
bath mode switches off all non-es-
sential functions.
During Sabbath mode, the following
functions are switched off:
¡ Super cooling
¡ Automatic Super freezing and
manual Super freezing
¡ Alarm
¡ Water dispenser
¡ Ice cube production and ice cube
dispensing
¡ Interior lighting
¡ Audible signals
¡ Messages on the control panel
Note:The control panel lighting is
switched off during the Sabbath
mode. super(Freezer compartment)
lights up at a reduced brightness
level.
Switching on Sabbath mode
1. To activate setting mode, touch the
upper area of the control panel.
2. Press and hold super(Freezer
compartment) for 15seconds until
an audible signal sounds.
a "super"(Freezer compartment)
lights up.
Note:After approx.80hours, the ap-
pliance switches to normal mode.
Switching off Sabbath mode
1. To activate setting mode, touch the
upper area of the control panel.
2. Press and hold super(Freezer
compartment) for 15seconds until
an audible signal sounds.
8.5 Filter change notification
Every six months, the filter change
notification is switched on.
"filter" lights up.
Note:Increased water consumption
switches the filter change notification
on sooner.
Switching off the filter change
notification
1. Replace the water filter.
The bypass cap does not need to
be replaced.
2. Press filter.
a "filter" goes out.
a The filter change status is reset.
Alarm en
23
Alarm
9 Alarm
Alarm
9.1 Door alarm
If the appliance door is open for a
while, the door alarm switches on.
A warning tone sounds, "alarm"
flashes and the set temperature for
the affected compartment flashes.
Switching off the door alarm
▶ Close the appliance door or press
alarm.
a The warning tone is switched off.
9.2 Temperature alarm
If the freezer compartment becomes
too warm, the temperature alarm is
switched on.
A warning tone sounds, "alarm"
flashes and the set temperature for
the affected compartment flashes.
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶ Do not refreeze food after it has
been defrosted or started to de-
frost.
▶ Refreeze food only after cooking.
▶ These items should no longer be
stored for the maximum storage
period.
The temperature alarm can be
switched on in the following cases:
¡ The appliance is switched on.
Do not store any food until the ap-
pliance has reached the set tem-
perature.
¡ Large quantities of fresh food are
being placed inside.
Switch on Super freezing before
placing large quantities of food in
the appliance.
¡ The freezer compartment door is
open for too long.
Check whether the frozen food has
defrosted or thawed.
Switching off the temperature
alarm
▶ Press alarm.
a The warning tone is switched off.
a The temperature display (freezer
compartment) briefly indicates the
warmest temperature reached in
the freezer compartment. The tem-
perature display (freezer compart-
ment) then indicates the set tem-
perature again.
a From this time on, the warmest
temperature is measured again
and saved.
a "alarm" lights up until the set tem-
perature is reached again.
HomeConnect
10 HomeConnect
HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi
1
)
and to the HomeConnect app.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
en HomeConnect
24
After switching on the appliance, wait
at least 2minutes until internal
device initialisation is complete. Only
then should you set up HomeCon-
nect.
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
→"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
10.1 Setting up the
HomeConnect app
1. Install the HomeConnect app on
your mobile device.
2. Start the HomeConnect app and
set up access for HomeConnect.
The HomeConnect app guides
you through the entire login pro-
cess.
10.2 Setting up HomeCon-
nect
Requirements
¡ The HomeConnectapp has been
installed on your mobile device.
¡ The appliance is receiving signals
from the WLAN home network (Wi-
Fi) at its installation location.
1. Open the HomeConnect app and
scan the following QR code.
RFSM0Z01
2. Follow the instructions in the
HomeConnect app.
10.3 Switching on the con-
nection to the WLAN
home network (Wi-Fi)
▶ Press .
10.4 Switching off the con-
nection to the WLAN
home network (Wi-Fi)
▶ Press .
10.5 Installing updates for the
HomeConnectsoftware
Note:If an update of the HomeCon-
nect software is available, a message
appears in the HomeConnect app.
Refrigerator compartment en
25
▶ To install the update for the
HomeConnect software, follow the
instructions in the HomeConnect
app.
a The control panel is partially
locked during the installation.
10.6 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
▶ Press and hold for six seconds
until goes out.
a The HomeConnect settings have
been reset.
10.7 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the HomeCon-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip:For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com.
10.8 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Refrigerator compartment
11 Refrigerator compart-
ment
Refrigerator compartment
You can keep meat, sausage, fish,
dairy products, eggs, prepared meals
and pastries in the refrigerator com-
partment.
The temperature can be set from
2°C (46°F) to 8°C (36°F).
The refrigerator compartment can
also be used to store highly perish-
able foods in the short to medium
term. The lower the selected temper-
ature, the longer the food remains
fresh.
en Freezer compartment
26
11.1 Tips for storing food in
the refrigerator compart-
ment
¡ Only store food when fresh and
undamaged.
¡ Store food covered or in air-tight
packaging.
¡ To avoid impeding the circulation
of air and to prevent food from
freezing, do not place food in front
of the inner ventilation openings or
in direct contact with the back wall.
¡ Allow hot food and drinks to cool
down first before placing in the ap-
pliance.
¡ Observe the best-before date or
use-by date specified by the manu-
facturer.
11.2 Chill zones in the refri-
gerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is in the storage
container.
Tip:Store highly perishable food
such as fish, sausages and meat in
the coldest zone.
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
Freezer compartment
12 Freezer compartment
Freezer compartment
You can store frozen food, freeze
food and make ice cubes in the
freezer compartment.
The temperature can be set from
−16°C (3°F) to −24°C (−11°F).
Long-term storage of food should be
at −18°C (0°F) or lower.
The freezer compartment can be
used to store perishable food long-
term. The low temperatures slow
down or stop the spoilage.
12.1 Freezing capacity
The freezing capacity indicates the
quantity of food that can be frozen
right through to the centre within a
specific period of time.
Information on freezing capacity can
be found on the rating plate. →"Appli-
ance", Fig. 1 /
9
, Page15
Prerequisites for freezing capacity
▶ First, place the food on the freezer
tray.
12.2 Fully utilising the freezer
compartment volume
Learn how to store the maximum
amount of frozen food in the freezer
compartment.
1. Remove all fittings from the freezer
compartment. →Page33
2. Stack food directly on the floor of
the freezer compartment.
12.3 Tips for storing food in
the freezer compartment
¡ Store food in air-tight packaging.
¡ Do not bring food which is to be
frozen into contact with frozen
food.
Freezer compartment en
27
¡ Place the food over the whole area
of the freezer tray or the frozen
food containers.
¡ To ensure that the air can circulate
freely in the appliance, push the
frozen food containers in as far as
they will go.
12.4 Tips for freezing fresh
food
¡ Freeze fresh and undamaged food
only.
¡ Freeze food in portions.
¡ Cooked food is more suitable than
food that can be eaten raw.
¡ Vegetables: Wash, chop up and
blanch before freezing.
¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic
acid solution.
¡ Food that is suitable for freezing in-
cludes baked items, fish and sea-
food, meat, game, poultry, eggs
without shells, cheese, butter and
quark, ready meals and leftovers.
¡ Food that is unsuitable for freezing
includes lettuce, radishes, eggs in
shells, grapes, raw apples and
pears, yoghurt, sour cream, crème
fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging ma-
terial and the correct type of pack-
aging, you can determine the product
quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it
from losing flavour and drying out.
4. Label the packaging with the con-
tents and the date of freezing.
12.5 Shelf life of frozen food
at −18°C (0°F)
Food Storage time
Fish, sausages, pre-
pared meals and
baked goods
up to
6months
Poultry, meat up to
8months
Vegetables, fruit up to
12months
The imprinted freezer calendar indic-
ates the maximum storage duration
in months at a constant temperature
of −18°C (0°F).
12.6 Defrosting methods for
frozen food
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶ Do not refreeze food after it has
been defrosted or started to de-
frost.
▶ Refreeze food only after cooking.
▶ These items should no longer be
stored for the maximum storage
period.
¡ Defrost animal-based food, such
as fish, meat, cheese, quark, in the
refrigerator compartment.
¡ Defrost bread at room temperat-
ure.
¡ Prepare food for immediate con-
sumption in the microwave, in the
oven, or on the hob.
en Water system
28
Water system
13 Water system
Water system
Your appliance is equipped with wa-
ter-carrying components.
The water system only works if a wa-
ter filter or a bypass cap is installed.
Switch off ice cube production before
disconnecting the appliance from the
drinking water connection.
13.1 Water filter
The water filter filters particles and
the taste of chlorine out of the water.
The water filter reduces further con-
tamination, e.g. from chloramines,
lead and pharmaceutical products.
Note:The water filter does not filter
bacteria or microbes out of the water.
Change the water filter:
¡ Every 6 months.
¡ If "filter" lights up.
¡ If the water output has visibly re-
duced.
Tips
¡ A new water filter can be pur-
chased from customer service,
your dealer or our website.
¡ If you do not want to use a water
filter in your appliance or an ex-
ternal water filter system is in-
stalled, you can permanently re-
place the water filter with a bypass
cap.
The bypass cap filters only large
particles out of the water and can
be cleaned as required.
A bypass cap can be purchased
from customer service or our web-
site.
Filter change notification
Every six months, the filter change
notification is switched on.
"filter" lights up.
Note:Increased water consumption
switches the filter change notification
on sooner.
Switching off the filter change
notification
1. Replace the water filter.
The bypass cap does not need to
be replaced.
2. Press filter.
a "filter" goes out.
a The filter change status is reset.
Changing the water filter or
replacing it with a bypass cap
1. Reach into the recess below the fil-
ter cover , pull it forwards slightly
and move it to the bottom left .
Water system en
29
2. Pull the water filter down to the
left , turn it counterclockwise by
90° and remove it .
‒ Remove the water filter with care
as it is under pressure.
Note:When removing it, a small
amount of water may drip out of
the water filter. Remove the drips
of water with a dry cloth.
Tip:You can dispose of the old
water filter with your household
waste.
3. Insert the new water filter or the by-
pass cap all the way into the filter
opening, turn it 90° clockwise all
the way and fold it up to the right.
4. Move the filter cover up to the right
and slide it back as far as it will
go.
5. Discard the ice cubes produced
during the first 24hours, and dis-
pense water for fiveminutes and
then dispose of this.
13.2 Ice and water dispenser
Use the ice and water dispenser to
dispense ice cubes, crushed ice and
chilled water.
To achieve maximum ice cube
production of up to 5.4kg within a
period of 24hours:
¡ Set the freezer compartment to the
coldest temperature.
¡ Empty the ice storage container
every 3hours.
The quantity of ice cubes produced
can vary due to the following
conditions:
¡ Regularity with which the appliance
is opened
¡ Amount of food stored
¡ Ambient temperature and ambient
humidity
¡ Water pressure and condition of
the water filter
Note:The ice and water dispenser is
locked when the appliance door is
open.
Putting the ice and water
dispenser into operation
Notes
¡ Ice cube production starts as soon
as the appliance is switched on
and the freezer compartment has
reached the set temperature.
¡ As soon as the freezer compart-
ment reaches the set temperature,
the first batch of ice cubes will be
ready in approximately 4hours.
¡ Once the appliance has been con-
nected or a new water filter has
been installed, there will be air in
the water system.
Requirement:The appliance is con-
nected to the drinking water connec-
tion.
1. Keep dispensing water until it con-
tains no more air bubbles.
Remove any splashes of water
with a dry cloth.
2. For hygiene reasons, dispense wa-
ter for 5minutes and discard.
3. For hygiene reasons, discard the
ice cubes produced within the first
24hours.
en Water system
30
Dispensing ice or water
1. To activate setting mode, touch the
lower area of the control panel.
2. Press the required selection op-
tion and press the glass against
the dispensing button .
Tip:Hold the glass directly under
the dispenser opening.
Notes
¡ After a while of continuous dis-
pensing, the ice or water stops
being dispensed. Wait a few
seconds before dispensing ice
or water again.
¡ After ice or water has been dis-
pensed several times consecut-
ively, it stops being dispensed.
Wait a few minutes before dis-
pensing ice or water again.
¡ When changing from cubes
to crushed, a few ice cubes
may be released the next time
you dispense.
¡ When changing from crushed
to cubes, a small amount of
crushed ice may be released
the next time you dispense.
Bottle fill option
You can dispense a specific amount
of water with the bottle fill option.
Note:The factory-set amount of water
is approx. 900ml.
Filling a bottle
1. Press bottle.
2. Place a bottle or jug under the dis-
penser opening.
3. Press bottle.
a The set amount of water is dis-
pensed.
Tips
¡ To stop dispensing early, press
any touch field on the control
panel.
¡ To start dispensing again, press
bottle.
Note:If you do not fill a bottle for
some time, the selection option
changes to water.
Setting the amount of water for the
bottle fill option
Note:The maximum fill time is
60seconds.
1. Press bottle.
2. Place a bottle or jug under the dis-
penser opening.
3. Select one of the options:
‒ Press and hold bottle at the
same time until the desired
amount of water is dispensed.
‒ Press / (Freezer compart-
ment) repeatedly until the tem-
perature display (freezer com-
Defrosting en
31
partment) shows the required
water dispensing time in
seconds.
a The new amount of water is saved
and will be dispensed for the bottle
fill option.
Permanent light
If you do not dispense ice or water
for some time, the light switches itself
off.
You can permanently switch on the
light on the ice and water dispenser.
Switching on the permanent light
1. To activate setting mode, touch the
lower area of the control panel.
2. Press light.
a light lights up.
Switching off the permanent light
1. To activate setting mode, touch the
lower area of the control panel.
2. Press light.
a light goes out.
Switching on ice cube production
1. To activate setting mode, touch the
upper area of the control panel.
2. Press iceoff.
a Ice cube production starts and the
selection option that was last used
lights up.
Switching off ice cube production
1. To activate setting mode, touch the
upper area of the control panel.
2. Press iceoff.
a The ice dispenser and ice cube
production stop.
Defrosting
14 Defrosting
Defrosting
14.1 Defrosting in the refri-
gerator compartment
The refrigerator compartment in your
appliance defrosts automatically.
14.2 Defrosting in the freezer
compartment
The fully automatic NoFrost system
ensures that the freezer compartment
remains frost-free. Defrosting is not
required.
Cleaning and servicing
15 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
15.1 Preparing the appliance
for cleaning
1. Switch off the appliance.
→Page20
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4. Remove all fittings and accessor-
ies from the appliance.
→Page33
en Cleaning and servicing
32
5. Remove the shelf above the fruit
and vegetable container.
→Page35
6. Remove the fruit and vegetable
container cover.
15.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶ Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
▶ The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶ Do not use hard scouring pads or
cleaning sponges.
▶ Do not use harsh or abrasive de-
tergents.
▶ Do not use cleaning products with
a high alcohol content.
▶ Do not use stainless-steel cleaning
agents on the outside of the appli-
ance.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
▶ Never clean fittings and accessory
in the dishwasher.
1. Prepare the appliance for cleaning.
→Page31
2. Clean the following with a dish
cloth, lukewarm water and a little
pH-neutral liquid detergent:
– The outside of the appliance
– The inside of the appliance
– The fittings
– The accessories
– The door seals
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings and install the ap-
pliance components.
5. Electrically connect the appliance.
→Page12
6. Putting the food into the appliance.
15.3 Cleaning the drip tray
Regularly check the drip tray for wa-
ter spillages and clean as necessary.
1. Press down on the top right corner
of the drip grate and remove it
.
2. Wipe out the drip tray with a
sponge or absorbent cloth.
Cleaning and servicing en
33
15.4 Removing the fittings
If you want to clean the fittings thor-
oughly, remove these from your ap-
pliance.
Removing the shelf
▶ Lift the shelf and remove it .
Removing door rack
▶ Lift the door rack and remove it.
Removing the storage container
1. Pull out the storage container as
far as it will go.
2. Lift the storage container at the
front and remove it .
Removing the fruit and vegetable
container
1. Pull out the fruit and vegetable
container as far as it will go.
2. Lift the fruit and vegetable con-
tainer at the front and remove it
.
Removing the freezer tray
1. Pull out the freezer tray as far as it
will go.
en Cleaning and servicing
34
2. Lift the freezer tray at the front
and remove it .
Removing the frozen food
container
1. Take out the frozen food container
as far as it will go.
2. Lift the frozen food container at the
front and remove it .
Removing the ice storage
container
WARNING
Risk of injury!
Reaching into the dispenser opening
of the ice storage container can
cause cuts.
▶ Never reach into the dispenser
opening of the ice storage con-
tainer.
▶ Reach into the left and right re-
cesses below the ice storage con-
tainer and take it out towards the
front.
Tips
¡ If the ice storage container cannot
be reinserted, turn the auger on
the ice storage container and try
again.
¡ If, during fitting, the ice storage
container is blocked, remove the
excess ice cubes from the ice stor-
age container opening.
Cleaning and servicing en
35
15.5 Removing appliance
components
If you want to clean your appliance
thoroughly, you can remove certain
components from your appliance.
Removing the shelf above the fruit
and vegetable container
▶ Lift the shelf above the fruit and ve-
getable container at the front
and remove it .
Removing the fruit and vegetable
container cover
1. Pull out the fruit and vegetable
container as far as it will go.
2. Lift the fruit and vegetable con-
tainer cover slightly , pull it for-
wards and remove it .
en Troubleshooting
36
Troubleshooting
16 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
1. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
2. Reconnect the appliance after five minutes.
3. After a short time, check whether your appliance is
cooling.
The LED lighting does
not work.
Different causes are possible.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
HomeConnect is not
working properly.
Different causes are possible.
▶ Go to www.home-connect.com.
or appears in the
temperature display.
The electronics have detected a fault.
1.
Switch off the appliance. →Page20
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call cus-
tomer service.
The customer service number can be found in the
enclosed customer service directory.
Troubleshooting en
37
Fault Cause and troubleshooting
A warning signal
sounds and "alarm"
flashes.
The door alarm is
switched on.
The appliance door is open.
▶ Close the appliance door.
A warning tone
sounds and the tem-
perature display
(freezer compartment)
and "alarm" flash.
The temperature
alarm is switched on.
Different causes are possible.
1. Press alarm.
a The alarm is switched off.
2. After several hours, check whether the set freezer
compartment temperature has been reached again.
External ventilation openings are covered up.
▶ Remove any obstructions from in front of the ex-
ternal ventilation openings.
Larger quantities of fresh food have been put in.
▶ Switch on Super freezing before placing a larger
amount of food in the appliance.
→"Switching on manual Super freezing", Page22
The temperature dis-
plays and "alarm" light
up.
A sensor is defective.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance. →Page20
2. Switch the appliance back on after fiveminutes.
→Page19
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
Water is leaking out of
the appliance.
The water connection or water hose is not leak-tight.
▶ Check if the water connections are fastened firmly
and the water hose is undamaged.
If necessary, replace the water hose.
The drip tray is overflowing.
▶
Clean the drip tray. →Page32
en Troubleshooting
38
Fault Cause and troubleshooting
Water output is re-
duced.
Low water pressure.
▶ Check the water pressure of the water supply sys-
tem or the external water filter system, e.g. reverse
osmosis system.
Connect the appliance only to a water connection
with sufficient water pressure. →Page10
The water filter is blocked.
▶
Change the water filter. →Page28
Condensation forms
at the ice storage con-
tainer's outlet opening
and the ice shaft.
The water contained in warm and humid air con-
denses on the colder surfaces of the appliance.
1. Wipe away the water with a soft, dry cloth.
2. Open the appliance as briefly as possible.
3. Ensure that the appliance is always closed properly.
Water is dripping from
the ice and water dis-
penser.
Air is in the water system.
▶ Keep dispensing water until it contains no more air.
Ice residue is melting in the ice chute.
▶ Remove the ice residue from the ice chute, for ex-
ample using a wooden spoon.
Ice cube production is
low.
The appliance has only recently been connected.
▶ Wait approximately four hours until the first batch of
ice cubes is ready.
The freezer compartment has been opened frequently
or for an extended period of time.
▶ Check ice cube production after a few hours.
Low water pressure.
▶ Check the water pressure of the water supply sys-
tem or the external water filter system, e.g. reverse
osmosis system.
Connect the appliance only to a water connection
with sufficient water pressure. →Page10
The water filter is blocked.
▶
Change the water filter. →Page28
Troubleshooting en
39
Fault Cause and troubleshooting
The ice and water dis-
penser is not function-
ing.
Ice cubes are frozen together in the ice chute.
▶ Remove the ice cubes from the ice chute, for ex-
ample using a wooden spoon.
Low water pressure.
▶ Check the water pressure of the water supply sys-
tem or the external water filter system, e.g. reverse
osmosis system.
Connect the appliance only to a water connection
with sufficient water pressure. →Page10
The water filter is blocked.
▶
Change the water filter. →Page28
There is no water supply.
▶ Ensure that there is a water supply and that the
corner valve on the water connection is open.
Contact an installer if necessary.
Kink in the water hose.
▶ Turn off the water supply and straighten the kink in
water hose.
If necessary, replace the water hose.
Fault in the ice and water dispenser.
1.
Switch off the appliance. →Page20
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the fault persists, call customer service.
The customer service number can be found in the
enclosed customer service directory.
en Troubleshooting
40
Fault Cause and troubleshooting
The appliance hums,
bubbles, buzzes,
gargles, clicks,
crackles or rumbles.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches, solenoid valves or water valves are switch-
ing on or off. Automatic defrosting is running. Ice
cubes fall into the ice storage container.
No action required.
The appliance makes
noises.
The appliance is not level.
▶ Align the appliance using a spirit level and the
screw feet.
The appliance is not free-standing.
▶ Observe the minimum clearances for the appliance.
Fittings wobble or stick.
▶ Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching.
▶ Move the bottles or containers away from each
other.
Super freezing is switched on.
No action required.
Storage and disposal en
41
16.1 Power failure
During a power failure, the temperat-
ure in the appliance rises; this re-
duces the storage time and the qual-
ity of the frozen food.
On the website for your appliance,
the technical data provides you with
the storage times for frozen food in
the event of a fault.
Notes
¡ Open the appliance as little as
possible during a power failure
and do not place any other food in
the appliance.
¡ Check the quality of the food
immediately after a power failure.
– Dispose of any frozen food that
has defrosted and is hotter than
5°C.
– Cook or fry slightly thawed
frozen food, and then either con-
sume it or freeze it again.
16.2 Conducting an appliance
self-test
Your appliance has an appliance self-
test which displays faults that can be
eliminated by your customer service.
1. Switch off the appliance.
→Page20
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Electrically reconnect the appli-
ance after 5minutes. →Page12
a The control panel shows an anima-
tion and is locked.
4. One minute after switching on,
press and hold super(Refrigerator
compartment) for 3 to 5seconds
until an audible signal sounds.
a The appliance self-test starts.
a If, at the end of the appliance self-
test, two audible signals sound
and the temperature display indic-
ates the set temperature, your ap-
pliance is OK. The appliance
switches to normal operation.
a If, at the end of the appliance self-
test, 5audible signals sound, in-
form customer service.
5. Press super(Freezer compart-
ment) so that the appliance skips
to normal operation.
a The temperature displays show the
set temperatures →Page20.
Storage and disposal
17 Storage and disposal
Storage and disposal
17.1 Taking the appliance out
of operation
1. Switch off the appliance.
→Page20
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Disconnect the appliance from the
drinking water connection.
4. Remove all of the food.
5.
Remove the water filter. →Page28
6.
Clean the appliance. →Page32
7. ATTENTION! Objects jammed
between the door and the housing
may damage the door hinge.
▶ Open the door until it remains
open by itself.
▶ Do not insert any objects between
the door and the housing.
To guarantee the ventilation inside
the appliance, leave the appliance
open.
en Customer Service
42
17.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶ Leave shelves and containers in-
side the appliance to prevent chil-
dren from climbing in.
▶ Keep children away from the re-
dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶ Do not damage the tubes of the re-
frigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
18 Customer Service
Customer Service
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) of
your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
Technical data en
43
18.1 Product number (E-Nr.),
production number (FD)
and consecutive num-
bering (Z-Nr.)
You can find the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
→"Appliance", Fig. 1 /
9
, Page15
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data
19 Technical data
Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /
9
, Page15
This product contains a light source
from energy efficiency class E. The
light source is available as a spare
part and should only be replaced by
trained specialist staff.
This product contains a second light
source from energy efficiency class
G. The light source is available as a
spare part and should only be re-
placed by trained specialist staff.
You can find more information about
your model online at https://
eprel.ec.europa.eu/
1
. This web ad-
dress is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for the model. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
19.1 Information regarding
Free and Open Source
Software
This product includes software com-
ponents that are licensed by the
copyright holders as free or open
source software.
The applicable licence information is
stored on your home appliance. You
can also access the applicable li-
cence information via your
HomeConnect app: "Profile -> Legal
information -> Licence Information".
2
You can download the licence in-
formation on the brand product web-
site. (Please search on the product
website for your appliance model
and additional documents). Alternat-
ively, you can request the relevant in-
formation from oss-
[email protected] or BSH Hausger-
äte GmbH, Carl-Wery-Str. 34, 81739
Munich, Germany.
The source code will be made avail-
able to you on request.
Please send your request to oss-
[email protected] or BSH Hausger-
äte GmbH, Carl-Wery-Str.34, 81739
Munich, Germany.
Subject: „OSSREQUEST“
The cost of performing your request
will be charged to you. This offer is
valid for three years from the date of
purchase or at least as long as we
offer support and spare parts for the
relevant appliance.
1
Only applies to countries in the European Economic Area
2
Depending on the appliance specifications
en Declaration of Conformity
44
Declaration of Conformity
20 Declaration of Con-
formity
Declaration of Conformity
BSH Hausgeräte GmbH hereby de-
clares that the appliance with Home
Connect functionality conforms to the
essential requirements and other rel-
evant provisions of Directive
2014/53/EU.
A detailed RED Declaration of Con-
formity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
Hereby, BSH Hausgeräte GmbH de-
clares that the appliance with
HomeConnect functionality is in
compliance with relevant statutory
requirements.
1
A detailed Declaration of Conformity
can be found online at www.bosch-
home.co.uk among the additional
documents on the product page for
your appliance.
1
2.4 GHz band (2400–2483.5MHz):
Max. 100mW
5-GHz band (5150–5350MHz +
5470–5725MHz): max. 150mW
BE BG CZ DK DE EE IE EL ES
FR HR IT CY LI LV LT LU HU
MT NL AT PL PT RO SI SK FI
SE NO CH TR IS UK (NI)
5GHz WLAN (Wi-Fi): For indoor use only.
AL BA MD ME MK RS UK UA
5GHz WLAN (Wi-Fi): For indoor use only.
1
Only applies to Great Britain
Thank you for buying a
Bosch Home Appliance!
Register your new device on MyBosch now and profit directly from:
• Expert tips & tricks for your appliance
• Warranty extension options
• Discounts for accessories & spare-parts
• Digital manual and all appliance data at hand
• Easy access to Bosch Home Appliances Service
Free and easy registration – also on mobile phones:
www.bosch-home.com/welcome
Looking for help?
You'll find it here.
Expert advice for your Bosch home appliances, help with problems
or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you:
www.bosch-home.com/service
Contact data of all countries are listed in the attached service direct-
ory.
*9001840650*
9001840650 (031128)
en
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com
A Bosch Company
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
