en Table of contents
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Table of contentsTable of contents
1 Safety ............................................ 3
1.1 General information .................... 3
1.2 Intended use ................................ 3
1.3 Restriction on user group .......... 4
1.4 Safe transport .............................. 4
1.5 Safe installation ........................... 4
1.6 Safe use ........................................ 5
1.7 Damaged appliance ................... 7
2 Preventing material damage ...... 8
3 Environmental protection and
saving energy .............................. 8
3.1 Disposing of packaging ............. 8
3.2 Saving energy .............................. 9
4 Installation and connection ........ 9
4.1 Scope of delivery ........................ 9
4.2 Criteria for the installation loc-
ation ............................................. 10
4.3 Installing the appliance ............ 10
4.4 Preparing the appliance for
the first time ............................... 10
4.5 Connecting the appliance to
the electricity supply ................. 10
5 Familiarising yourself with
your appliance ........................... 11
5.1 Appliance .................................... 11
5.2 Control panel ............................. 12
5.3 Control panel (submenu) ........ 13
5.4 Control elements (ice and wa-
ter dispenser) ............................ 14
6 Features ..................................... 14
6.1 Shelf ............................................. 14
6.2 Bottle shelf ................................. 14
6.3 Freezer tray ................................ 14
6.4 Storage container ..................... 15
6.5 Fruit and vegetable container
with humidity control ................ 15
6.6 Butter and cheese compart-
ment ............................................ 15
6.7 Door tray ..................................... 15
6.8 Ice storage container ............... 15
6.9 Accessories ............................... 16
7 Basic operation ......................... 16
7.1 Switching on the appliance ..... 16
7.2 Operating tips ............................ 17
7.3 Switching off the appliance ..... 17
7.4 Setting the temperature unit ... 17
7.5 Setting the temperature ........... 17
7.6 Keylock ....................................... 17
8 Additional functions ................. 18
8.1 Super cooling ........................... 18
8.2 Automatic Super freezing ........ 18
8.3 Manual Super freezing ............. 19
8.4 Rest mode .................................. 19
9 Alarm .......................................... 19
9.1 Door alarm ................................. 19
9.2 Temperature alarm ................... 20
10 HomeConnect ....................... 20
10.1 Setting up HomeConnect ..... 21
10.2 Switching on the connection
to the WLAN home network
(Wi-Fi) ........................................ 21
10.3 Switching off the connection
to the WLAN home network
(Wi-Fi) ........................................ 21
10.4 Installing updates for the
HomeConnectsoftware ........ 21
10.5 Resetting HomeConnect set-
tings ........................................... 21
10.6 Remote diagnostics ............... 21
10.7 Data protection ........................ 21
11 Refrigerator compartment ..... 22
11.1 Tips for storing food in the re-
frigerator compartment .......... 22
2
Safety en
11.2 Chill zones in the refrigerator
compartment ........................... 22
12 Freezer compartment .............. 23
12.1 Freezing capacity .................... 23
12.2 Fully utilising the freezer
compartment volume ............. 23
12.3 Tips for storing food in the
freezer compartment .............. 23
12.4 Tips for freezing fresh food ... 23
12.5 Shelf life of frozen food at
−18°C (0°F) .......................... 24
12.6 Defrosting methods for
frozen food ............................... 24
13 Water system ........................... 24
13.1 Ice and water dispenser ........ 24
14 Defrosting ................................ 26
14.1 Defrosting in the refrigerator
compartment ........................... 26
14.2 Defrosting in the freezer com-
partment ................................... 26
15 Cleaning and servicing ........... 27
15.1 Preparing the appliance for
cleaning .................................... 27
15.2 Cleaning the appliance .......... 27
15.3 Removing the fittings ............. 27
15.4 Removing appliance com-
ponents ..................................... 29
16 Troubleshooting ...................... 30
16.1 Power failure ............................ 37
16.2 Conducting an appliance
self-test ..................................... 37
17 Storage and disposal .............. 38
17.1 Taking the appliance out of
operation .................................. 38
17.2 Disposing of old appliance ... 38
18 Customer Service ................... 39
18.1 Product number (E-Nr.), pro-
duction number (FD) and
consecutive numbering (Z-
Nr.) ............................................. 39
19 Technical data ......................... 39
19.1 Information regarding Free
and Open Source Software .. 40
20 Declaration of Conformity ...... 41
20.1 Statement of Compliance for
Great Britain ............................. 41
Safety 1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ for chilling and freezing food and for making ice cubes.
¡ in private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of 2000 m above sea level.
3
en Safety
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
1.4 Safe transport
WARNING‒Risk of injury!
The heavy weight of the appliance may result in injury when lifted.
Do not lift the appliance on your own.
1.5 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical in-
stallation must be properly installed.
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
isolating switch must be integrated into the permanent electrical
installation according to the installation regulations.
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
Never let the power cord come into contact with heat sources.
4
Safety en
WARNING‒Risk of explosion!
If the appliance's ventilation openings are closed off, a leak in the
refrigeration circuit may result in a flammable mixture of gas and
air.
Keep ventilation openings in the appliance casing or in the in-
tegrated casing clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
Do not use extension cables or multiple socket strips.
Only use adapters and power cords approved by the manufac-
turer.
If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
Do not place portable multiple socket strips or power supply
units on the back of the appliance.
1.6 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
Only use the appliance in enclosed spaces.
Never expose the appliance to intense heat or humidity.
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
Keep packaging material away from children.
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
Keep small parts away from children.
Do not let children play with small parts.
5
en Safety
WARNING‒Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may es-
cape and explode.
To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended
by the manufacturer.
If food is stuck to the freezer compartment, loosen it with a blunt
object such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
Do not store containers that contain carbonated drinks in the
freezer compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
Do not damage the tubes of the refrigerant circuit or the insula-
tion.
The appliance may tip.
Do not stand or support yourself on the base, runners or doors.
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by
refrigeration.
Never put frozen food straight from the freezer compartment
into your mouth.
Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment.
6
Safety en
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
Clean the water tank if it has not been used for 48hours. Flush
the water system if water has not been drawn for fivedays.
Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
Do not consume soiled food.
1.7 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
Call customer service.
Page39
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained
specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord or the appliance power cable of this appliance
is damaged, it must be replaced with a special power cord or
special appliance power cable, which is available from the man-
ufacturer or its Customer Service.
7
en Preventing material damage
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
Keep naked flames and ignition sources away from the appli-
ance.
Ventilate the room.
Switch off the appliance.
Page17
Unplug the mains plug from the mains or switch off the circuit
breaker in the fuse box.
Call customer service.
Page39
Preventing material damage2 Preventing material
damage
ATTENTION
The high weight of the appliance or,
if not rolling freely, the appliance's
castors may damage the floor when
the appliance is moved.
Transport the appliance using a
sack truck.
Use floor protection when moving
the appliance, and do not move it
in a zigzag fashion.
When the appliance door is closed,
an open door pillar may damage the
appliance.
Never open the door pillar manu-
ally.
If the door pillar has been opened,
close it before closing the appli-
ance door.
Using the appliance, base, runners or
doors as a seat or climbing surface
may damage the appliance.
Do not stand or lean on the appli-
ance, base, runners or doors.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appli-
ance may contain aluminium. When
aluminium comes into contact with
acidic foods, it corrodes and discol-
ours.
Only store packaged food in the
appliance.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
Never clean fittings and accessory
in the dishwasher.
Environmental protection and saving energy3 Environmental protec-
tion and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
8
Installation and connection en
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
Keep the appliance out of direct
sunlight.
Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
Never cover or block the external
ventilation openings.
Saving energy during use
Note: The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
Open the appliance only briefly
and then close it carefully.
Never cover or block the interior
ventilation openings or the exterior
ventilation openings.
Transport purchased food in a
cool bag and place in the appli-
ance quickly.
Allow warm food and drinks to
cool down before storing them.
Thaw frozen food in the refrigerator
compartment to utilise the low tem-
perature of the food.
Always leave some space between
the food and to the back panel.
Vacuum the external ventilation
grilles when they are dusty.
Control panel energy-saving
mode
If the appliance is not being used,
the control panel automatically
switches to control panel energy-sav-
ing mode.
In control panel energy-saving mode,
the selection option for the ice and
water dispenser is shown with re-
duced brightness.
Notes
If Super cooling is switched on,
"super"(Refrigerator compartment)
lights up.
If Super freezing is switched on,
"super"(Freezer compartment)
lights up.
Control panel energy-saving mode is
deactivated as soon as you operate
the control panel, press the dispens-
ing button or open the door.
Installation and connection4 Installation and con-
nection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
Page39
.
The delivery consists of the following:
Free-standing appliance
Equipment and accessories
1
Installation material
Installation instructions
User manual
Customer service directory
Warranty enclosure
2
1
Depending on the appliance specifications
2
Not in all countries
9
en Installation and connection
Energy label
Information on energy consump-
tion and noises
Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
Only install the appliance in a
space with a volume of at least
1m
3
per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate.
"Appliance", Fig.
1
/
Page12
The weight of the appliance ex works
may be up to 155kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
The surface must be level.
This refrigerator is intended for use at
ambient temperatures of 10°C to
43°C.
The appliance is fully functional within
the permitted room temperature.
If the appliance is operated at colder
room temperatures, the appliance will
not be damaged up to a room tem-
perature of 5°C.
Over-and-under and side-by-side
installation
If you want to install 2 refrigerating
appliances one over the other or side
by side, you must maintain a clear-
ance of at least 150mm between the
appliances. Selected appliances can
be installed without a minimum clear-
ance. Ask your dealer or kitchen
planner about this.
4.3 Installing the appliance
Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance for
the first time
1.
Remove the informative material.
2.
Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3.
Clean the appliance for the first
time.
Page27
4.5 Connecting the appliance
to the electricity supply
1.
Insert the appliance plug of the
power cord into the appliance.
2.
Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate.
"Appliance", Fig.
1
/
Page12
3.
Check the mains plug is inserted
properly.
The control panel shows an anima-
tion and is locked.
The appliance is ready to use
once the animation has ended and
the temperature displays light up.
10
Familiarising yourself with your appliance en
Familiarising yourself with your appliance5 Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
A
B
1
2
3
5
6
7
8
9
10
11
12
13
14
15
4
1
Deviations between your appliance and the diagrams may differ with regard to their fea-
tures and size.
Refrigerator compartment
Page22
Freezer compartment
Page23
Ice cube container
Control panel
Page12
11
en Familiarising yourself with your appliance
Ice and water dispenser
Page24
Water tank
Fruit and vegetable container
with humidity control
Page15
Butter and cheese compartment
Page15
Bottle shelf
Page14
Lighting
Rating plate
Page39
Door pillar with condensation
protection
Page8
Door tray for large bottles
Page15
Storage container
Page15
Freezer tray
Page14
Frozen food container
Page29
Screw foot
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
53 4 982 101 6 7
16
11
13 1412 18 1915
17
2
3sec. switches the appliance
on or off.
super(Refrigerator compart-
ment) switches Super cooling
on or off.
Displays the set temperature for
the refrigerator compartment in
°F or°C.
/ (Refrigerator compart-
ment) sets the temperature of
the refrigerator compartment.
switches the connection to
the WLAN home network (Wi-Fi)
on or off.
°C/°F converts the temperature
unit.
12
Familiarising yourself with your appliance en
lights up if user-defined set-
tings have been set via the
HomeConnectapp. You can
find more information in the
HomeConnectapp.
/ (Freezer compartment)
sets the temperature of the
freezer compartment.
Displays the set temperature for
the freezer compartment in °F
or °C.
super(Freezer compartment)
switches Super freezing on or
off.
icemakeroff switches ice cube
production off or on.
lock3sec. switches the but-
ton lock for the control panel on
or off.
cubed sets dispensing to ice
cubes.
crushed sets dispensing to
crushed ice.
alarm switches the warning sig-
nal off.
water starts water dispensing.
tankempty lights up if there is
too little or no water in the water
tank, or if the water tank is not
inserted.
bottle fill sets dispensing to a
specific amount of water.
light switches the permanent
light for the ice and water dis-
penser on or off.
5.3 Control panel (submenu)
You can configure further settings in
the submenu.
13
en Features
5.4 Control elements (ice and
water dispenser)
You can find an overview of the parts
of your ice and water dispenser here.
1 2
3
Drip grate
Dispensing button
Features6 Features
The features of your appliance de-
pend on the model.
6.1 Shelf
ATTENTION
If fitted at an angle, the hooks on the
shelf can scratch the rear panel of
the refrigerator compartment.
Ensure that the shelf is horizontal
and that the hooks are properly fit-
ted in place.
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
"Removing the shelf", Page28
Note: To avoid impeding the circula-
tion of air, do not cover the inner
ventilation openings.
6.2 Bottle shelf
Store bottles securely on the bottle
shelf.
To vary the bottle shelf as required,
you can remove the bottle shelf and
re-insert it elsewhere.
"Removing the shelf", Page28
6.3 Freezer tray
You can freeze smaller quantities of
food quickly on the freezer tray, e.g.
berries, pieces of fruit, herbs and ve-
getables.
Distribute the frozen items evenly on
the freezer tray and leave to freeze
for approx. 10 to 12hours. Then
place in a freezer bag or a freezer
box.
14
Features en
6.4 Storage container
The temperatures in the storage con-
tainer are lower than in the refriger-
ator compartment. Temperatures be-
low 0°C (32°F) may occur occa-
sionally.
In order to reach temperatures close
to 0°C (32°F) in the storage con-
tainer, set the refrigerator compart-
ment temperature to 2°C (34°F).
Page17
Use the lower temperatures in the
storage container to store highly per-
ishable food, e.g. fish, meat and
sausages.
6.5 Fruit and vegetable con-
tainer with humidity control
Store fresh fruit and vegetables loose
in the fruit and vegetable container.
Cover any chopped fruit and veget-
ables, or store in air-tight packaging.
You can adjust the humidity in the
fruit and vegetable container using
the humidity controller and a special
seal. This allows fresh fruit and veget-
ables to be stored for up to twice as
long as with conventional storage.
The air humidity in the fruit and veget-
able container can be set according
to the type and amount of food to be
stored by moving the humidity con-
troller:
Move to the left for low humidity
when primarily storing fruit or
mixed items, or if the appliance is
very full.
Move to the right for high humidity
when primarily storing veget-
ables or when the appliance is not
very full.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth and adjust the air humidity to a
lower setting using the humidity con-
troller.
To ensure that the quality and aroma
are retained, store fruit and veget-
ables that are sensitive to cold out-
side of the appliance at temperatures
of approx. 8°C (46°F) to 12°C
(54°F), e.g. pineapple, bananas, cit-
rus fruits, cucumbers, courgettes,
peppers, tomatoes and potatoes.
6.6 Butter and cheese com-
partment
Store butter and hard cheese in the
butter and cheese compartment.
6.7 Door tray
To adjust the door tray as required,
you can remove the door tray and re-
insert elsewhere.
"Removing door tray", Page28
6.8 Ice storage container
If the ice and water dispenser is
switched on, the ice cubes that are
produced are automatically stored in
the ice storage container.
15
en Basic operation
WARNING
Risk of injury!
Reaching into the dispenser opening
of the ice storage container can
cause cuts.
Never reach into the dispenser
opening of the ice storage con-
tainer.
WARNING
Risk of cold burns!
Contact with ice cubes and cold sur-
faces may cause burns by refrigera-
tion.
Avoid prolonged contact between
the skin and ice cubes or metal
surfaces in the ice storage con-
tainer.
ATTENTION
The ice and water dispenser may be-
come blocked or damaged by food
or objects stored in the ice storage
container.
Never store food or objects in the
ice storage container.
Never use the ice storage con-
tainer to store ice cubes that were
not made using the ice cube
maker.
Tips
Remove larger quantities of ice
cubes directly from the ice storage
container or store these in the
freezer tray.
Page29
Use both hands to pull out the ice
storage container as this is heavy
when full.
6.9 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
The accessories for your appliance
depend on the model.
Egg tray
Store eggs safely on the egg tray.
Bottle holder
The bottle holder prevents bottles
from falling over when the appliance
door is opened and closed.
Basic operation7 Basic operation
7.1 Switching on the appliance
1.
Electrically connect the appliance.
Page10
Note: If the appliance has been
previously switched off using the
control panel, press and hold
3sec. for threeseconds.
The control panel shows an anima-
tion and is locked.
The appliance is ready to use
once the animation has ended and
the temperature displays light up.
The motor starts after a delay of
up to 5minutes.
The appliance begins to cool.
A warning signal sounds and the
temperature display (freezer com-
partment) and "alarm" flash be-
cause the freezer compartment is
still too warm.
16
Basic operation en
2.
Switch off the warning tone using
alarm.
"alarm" goes out as soon as the
set temperature has been
reached.
3.
Set the required temperature.
Page17
7.2 Operating tips
Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the set temperature has
been reached.
The front and side panels of
thehousing heat up occasionally.
This prevents condensation from
forming.
When closing the door, make sure
that the door is not blocked by
stored items.
When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
The temperature in the appliance
varies due to the following condi-
tions:
– How often the appliance is
opened
– Load capacity
– Temperature of newly stored
food
– Ambient temperature
– Direct sunlight
7.3 Switching off the appliance
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press and hold 3sec. for
3seconds.
7.4 Setting the temperature
unit
You can choose between the temper-
ature unit °C and °F.
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press °C/°F.
7.5 Setting the temperature
Setting the refrigerator compart-
ment temperature
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press / (Refrigerator com-
partment) repeatedly until the tem-
perature display (refrigerator com-
partment) shows the required tem-
perature setting.
The recommended temperature in
the refrigerator compartment is
4°C (39°F).
Setting the freezer compartment
temperature
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press / (Freezer compart-
ment) repeatedly until the temper-
ature display (freezer compart-
ment) shows the required temper-
ature setting.
The recommended temperature in
the freezer compartment is −18°C
(0°F).
7.6 Keylock
The keylock prevents the appliance
from being operated accidentally or
incorrectly while running.
17
en Additional functions
Switching on the keylock
1.
To activate setting mode, touch the
lower area of the control panel.
2.
Press and hold lock3sec. for
threeseconds.
"lock3sec." lights up.
Switching off the keylock
Press and hold lock3sec. for
threeseconds.
"lock3sec." goes out.
Additional functions8 Additional functions
Find out which additional functions
can be used for your appliance. Addi-
tional functions can be set via the
HomeConnect app.
8.1 Super cooling
With Super cooling, the refrigerator
compartment cools as cold as pos-
sible.
Switch on Super cooling before pla-
cing large quantities of food in the re-
frigerator compartment.
Note: When Super cooling is
switched on, increased noise may
occur.
Switching on Super cooling
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press super(Refrigerator compart-
ment).
"super"(Refrigerator compartment)
lights up.
Note: After approx. 6hours, the ap-
pliance switches to normal operation.
Switching off Super cooling
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press super.
The previously set temperature is
displayed.
8.2 Automatic Super freezing
With automatic Super freezing, the
freezer compartment cools down to a
much lower temperature than in nor-
mal mode. This freezes food more
quickly.
The automatic Super freezing
switches on if you place fresh food in
the bottom frozen food container,
starting from the left-hand side.
The automatic Super freezing is activ-
ated at the factory. You can deactiv-
ate the automatic Super freezing.
If the automatic Super freezing is
switched on, "super"(Freezer com-
partment) lights up and increased
noises may occur.
After operation, the appliance
switches from automatic Super freez-
ing to normal operation.
Activating automatic Super freez-
ing
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press and hold super(Refrigerator
compartment) for 5seconds.
If 2audible signals sound, the
automatic Super freezing is activ-
ated.
Deactivating automatic Super
freezing
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press and hold super(Refrigerator
compartment) for 5seconds.
If 3audible signals sound, the
automatic Super freezing is deac-
tivated.
18
Alarm en
Cancelling automatic Super freez-
ing
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press super(Freezer compart-
ment).
The previously set temperature is
displayed.
8.3 Manual Super freezing
With Super freezing, the freezer com-
partment cools as cold as possible.
Switch on Super freezing four to
sixhours before placing food weigh-
ing 2kg or more into the freezer
compartment.
In order to utilise the freezer capacity,
use Super freezing.
"Prerequisites for freezing capa-
city", Page23
Note: When Super freezing is
switched on, increased noise may
occur.
Switching on manual Super freez-
ing
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press super(Freezer compart-
ment).
"super"(Freezer compartment)
lights up.
Note: After approx. 54hours, the ap-
pliance switches to normal operation.
Switching off manual Super freez-
ing
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press super(Freezer compart-
ment).
The previously set temperature is
displayed.
8.4 Rest mode
The rest mode switches off all non-
essential functions.
During rest mode, the following func-
tions are switched off:
Super cooling
Automatic Super freezing and
manual Super freezing
Alarm
Water dispenser
Ice cube production and ice cube
dispensing
Interior lighting
Signal tones
Messages on the control panel
Note: The control panel lighting is
switched off during rest mode. "su-
per"(Freezer compartment) lights up
at a reduced brightness level.
Switching on rest mode
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press and hold super(Freezer
compartment) for 15seconds until
an audible signal sounds.
"super"(Freezer compartment)
lights up.
Note: After approx.74hours, the ap-
pliance switches to normal mode.
Switching off rest mode
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press and hold super(Freezer
compartment) for 15seconds until
an audible signal sounds.
Alarm9 Alarm
9.1 Door alarm
If the appliance door is open for a
while, the door alarm switches on.
19
en HomeConnect
A warning tone sounds, "alarm"
flashes and the set temperature for
the affected compartment flashes.
Switching off the door alarm
Close the appliance door or press
alarm.
The warning tone is switched off.
9.2 Temperature alarm
If the freezer compartment becomes
too warm, the temperature alarm is
switched on.
A warning tone sounds, "alarm"
flashes and the set temperature for
the affected compartment flashes.
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
Do not refreeze food after it has
been defrosted or started to de-
frost.
Refreeze food only after cooking.
These items should no longer be
stored for the maximum storage
period.
The temperature alarm can be
switched on in the following cases:
The appliance is switched on.
Do not store any food until the ap-
pliance has reached the set tem-
perature.
Large quantities of fresh food are
being placed inside.
Switch on Super freezing before
placing large quantities of food in
the appliance.
The freezer compartment door is
open for too long.
Check whether the frozen food has
defrosted or thawed.
Switching off the temperature
alarm
Press alarm.
The warning tone is switched off.
The temperature display (freezer
compartment) briefly indicates the
warmest temperature reached in
the freezer compartment. The tem-
perature display (freezer compart-
ment) then indicates the set tem-
perature again.
From this time on, the warmest
temperature is measured again
and saved.
"alarm" lights up until the set tem-
perature is reached again.
HomeConnect 10 HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of the
HomeConnect services in your coun-
try. You can find information about
this at:
www.home-connect.com
.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi
1
)
and to the HomeConnect app.
After switching on the appliance, wait
at least 3minutes until internal device
initialisation is complete. Only then
should you set up HomeConnect.
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions, noting the in-
formation in the HomeConnect app.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
20
HomeConnect en
Notes
Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
"Safety", Page3
Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
10.1 Setting up HomeConnect
Requirement: The appliance is re-
ceiving signals from the WLAN home
network (Wi-Fi) at its installation loca-
tion.
1.
Scan the following QR code.
RFSM0Z01
You can install the HomeConnect
app and connect your appliance
via the QR code.
2.
Follow the instructions in the
HomeConnect app.
10.2 Switching on the connec-
tion to the WLAN home
network (Wi-Fi)
Press .
10.3 Switching off the connec-
tion to the WLAN home
network (Wi-Fi)
Press .
10.4 Installing updates for the
HomeConnectsoftware
Note: If an update of the HomeCon-
nect software is available, a message
appears in the HomeConnect app.
To install the update for the
HomeConnect software, follow the
instructions in the HomeConnect
app.
The control panel is partially
locked during the installation.
10.5 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
Press and hold for six seconds
until goes out.
The HomeConnect settings have
been reset.
10.6 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the HomeCon-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip: For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website:
www.home-
connect.com
.
10.7 Data protection
Please see the information on data
protection.
21
en Refrigerator compartment
The first time your appliance is re-
gistered on a home network connec-
ted to the Internet, your appliance will
transmit the following types of data to
the HomeConnect server (initial re-
gistration):
Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the in-
stalled Wi-Fi communication mod-
ule).
Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
The current software and hardware
version of your appliance.
Status of any previous resetting to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note: Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Refrigerator compartment11 Refrigerator compart-
ment
You can keep meat, sausage, fish,
dairy products, eggs, prepared meals
and pastries in the refrigerator com-
partment.
The temperature can be set from
2°C (46°F) to 8°C (36°F).
The refrigerator compartment can
also be used to store highly perish-
able foods in the short to medium
term. The lower the selected temper-
ature, the longer the food remains
fresh.
11.1 Tips for storing food in
the refrigerator compart-
ment
Only store food when fresh and
undamaged.
Store food covered or in air-tight
packaging.
To avoid impeding the circulation
of air and to prevent food from
freezing, do not place food in front
of the inner ventilation openings or
in direct contact with the back wall.
Allow hot food and drinks to cool
down first before placing in the ap-
pliance.
Observe the best-before date or
use-by date specified by the manu-
facturer.
11.2 Chill zones in the refriger-
ator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is in the storage
container.
Tip: Store highly perishable food
such as fish, sausages and meat in
the coldest zone.
Warmest zone
The warmest zone is at the very top
of the door.
Tip: Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
22
Freezer compartment en
Freezer compartment12 Freezer compartment
You can store frozen food, freeze
food and make ice cubes in the
freezer compartment.
The temperature can be set from
−16°C (3°F) to −24°C (−11°F).
Long-term storage of food should be
at −18°C (0°F) or lower.
The freezer compartment can be
used to store perishable food long-
term. The low temperatures slow
down or stop the spoilage.
12.1 Freezing capacity
The freezing capacity indicates the
quantity of food that can be frozen
right through to the centre within a
specific period of time.
Information on freezing capacity can
be found on the rating plate.
"Appliance", Fig.
1
/ Page12
Prerequisites for freezing capacity
1.
Approx. 24 hours before placing
fresh food in the appliance, switch
on Super freezing.
"Switching on manual Super
freezing", Page19
2.
First, place the food on the freezer
tray.
12.2 Fully utilising the freezer
compartment volume
Learn how to store the maximum
amount of frozen food in the freezer
compartment.
1.
Remove all fittings from the freezer
compartment.
Page27
2.
Stack food directly on the floor of
the freezer compartment.
12.3 Tips for storing food in
the freezer compartment
Store food in air-tight packaging.
Do not bring food which is to be
frozen into contact with frozen
food.
Place the food over the whole area
of the freezer tray or the frozen
food containers.
To ensure that the air can circulate
freely in the appliance, push the
frozen food containers in as far as
they will go.
12.4 Tips for freezing fresh
food
Freeze fresh and undamaged food
only.
Freeze food in portions.
Cooked food is more suitable than
food that can be eaten raw.
Vegetables: Wash, chop up and
blanch before freezing.
Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic
acid solution.
Food that is suitable for freezing in-
cludes baked items, fish and sea-
food, meat, game, poultry, eggs
without shells, cheese, butter and
quark, ready meals and leftovers.
Food that is unsuitable for freezing
includes lettuce, radishes, eggs in
shells, grapes, raw apples and
pears, yoghurt, sour cream, crème
fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging ma-
terial and the correct type of pack-
aging, you can determine the product
quality and prevent freezer burn.
1.
Place the food in the packaging.
2.
Squeeze out the air.
3.
Pack food airtight to prevent it
from losing flavour and drying out.
4.
Label the packaging with the con-
tents and the date of freezing.
23
en Water system
12.5 Shelf life of frozen food at
−18°C (0°F)
Food Storage time
Fish, sausages, pre-
pared meals and
baked goods
up to
6months
Poultry, meat up to
8months
Vegetables, fruit up to
12months
The imprinted freezer calendar indic-
ates the maximum storage duration
in months at a constant temperature
of −18°C (0°F).
12.6 Defrosting methods for
frozen food
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
Do not refreeze food after it has
been defrosted or started to de-
frost.
Refreeze food only after cooking.
These items should no longer be
stored for the maximum storage
period.
Defrost animal-based food, such
as fish, meat, cheese, quark, in the
refrigerator compartment.
Defrost bread at room temperat-
ure.
Prepare food for immediate con-
sumption in the microwave, in the
oven, or on the hob.
Water system13 Water system
Your appliance is equipped with wa-
ter-carrying components.
13.1 Ice and water dispenser
Use the ice and water dispenser to
dispense ice cubes, crushed ice and
chilled water.
To achieve maximum ice cube pro-
duction within a period of 24hours,
empty the ice storage container every
4 hours.
The quantity of ice cubes produced
can vary due to the following condi-
tions:
How often the appliance is opened
Amount of food stored
Ambient temperature and ambient
humidity
Notes
The ice and water dispenser is
locked when the appliance door is
open.
tankempty lights up if there is too
little or no water in the water tank,
or if the water tank is not inserted.
Putting the ice and water dis-
penser into operation
Notes
Ice cube production starts as soon
as the appliance is switched on
and the freezer compartment has
reached the set temperature.
As soon as the freezer compart-
ment reaches the set temperature,
the first batch of ice cubes will be
ready in approximately 4hours.
Once the appliance has been con-
nected or a new water filter has
been installed, there will be air in
the water system.
1.
Fill the water tank.
2.
Keep dispensing water until it con-
tains no more air bubbles.
Remove any splashes of water
with a dry cloth.
24
Water system en
3.
For hygiene reasons, dispense wa-
ter for 5minutes and discard.
4.
For hygiene reasons, discard the
ice cubes produced within the first
24hours.
Filling the water tank
CAUTION
Risk of harm to health!
If you fill the tank with liquids other
than drinking water, the quality of the
dispensed water cannot be guaran-
teed.
Only fill the water tank with drink-
ing water.
ATTENTION
Filling with liquids other than drinking
water may block the pipes and dam-
age the pump.
Only fill the water tank with drink-
ing water.
1.
Remove the water tank , remove
the cover and fill the water tank
with fresh drinking water up to the
mark line .
2.
Close the cover and reinsert the
water tank.
Dispensing ice or water
1.
To activate setting mode, touch the
lower area of the control panel.
2.
Press the required selection op-
tion and press the glass against
the dispensing button .
If water has not been dispensed
for 48hours, the water may
have a "stale" taste. Clean the
water tank.
Flush the water system if water
has not been drawn for 5days.
To flush the water system, dis-
pense 2litres of water.
Tip: Hold the glass directly under the
dispenser opening.
Notes
After a while of continuous dis-
pensing, the ice or water stops be-
ing dispensed. Wait a few seconds
before dispensing ice or water
again.
After ice or water has been dis-
pensed several times consecut-
ively, it stops being dispensed.
Wait a few minutes before dispens-
ing ice or water again.
When changing from cubed to
crushed, a few ice cubes may
be released the next time you dis-
pense.
When changing from crushed to
cubed, a small amount of
crushed ice may be released the
next time you dispense.
25
en Defrosting
Bottle fill option
You can dispense a specific amount
of water with the bottle fill option.
Note: The factory-set amount of wa-
ter is approx. 500ml.
Filling a bottle
1.
Press bottle fill.
2.
Place a bottle or jug under the dis-
penser opening.
3.
Press bottle fill.
The set amount of water is dis-
pensed.
Tips
To stop dispensing early, press
any touch field on the control
panel.
To start dispensing again, press
bottle fill.
Note: If you do not fill a bottle for
some time, the selection option
changes to water.
Setting the amount of water for the
bottle fill option
1.
Press bottle fill.
2.
Place a bottle or jug under the dis-
penser opening.
3.
Select one of the options:
Press and hold bottle fill at the
same time until the desired
amount of water is dispensed.
Press / (Freezer compart-
ment) repeatedly until the tem-
perature display (freezer com-
partment) shows the required
water dispensing time in
seconds.
The new amount of water is saved
and will be dispensed for the
bottle fill option.
Permanent light
If you do not dispense ice or water
for some time, the light switches itself
off.
You can permanently switch on the
light on the ice and water dispenser.
Switching on ice cube production
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press icemakeroff.
Ice cube production starts and the
selection option that was last used
lights up.
Switching off ice cube production
1.
To activate setting mode, touch the
upper area of the control panel.
2.
Press icemakeroff.
The ice dispenser and ice cube
production stop.
Defrosting14 Defrosting
14.1 Defrosting in the refriger-
ator compartment
The refrigerator compartment in your
appliance defrosts automatically.
14.2 Defrosting in the freezer
compartment
The fully automatic NoFrost system
ensures that the freezer compartment
remains frost-free. Defrosting is not
required.
26
Cleaning and servicing en
Cleaning and servicing15 Cleaning and servi-
cing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
15.1 Preparing the appliance
for cleaning
1.
Switch off the appliance.
Page17
2.
Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3.
Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4.
Remove all fittings and accessor-
ies from the appliance.
Page27
5.
Remove the shelf above the fruit
and vegetable container.
Page30
6.
Remove the fruit and vegetable
container cover.
15.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
The rinsing water must not drip
into the lighting or controls.
ATTENTION
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
Do not use hard scouring pads or
cleaning sponges.
Do not use harsh or abrasive de-
tergents.
Do not use cleaning products with
a high alcohol content.
Do not use stainless-steel cleaning
agents on the outside of the appli-
ance.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
Never clean fittings and accessory
in the dishwasher.
1.
Prepare the appliance for cleaning.
Page27
2.
Clean the outside of the appliance,
the inside of the appliance, the fit-
tings, the accessories and the
door seals with a dish cloth, luke-
warm water and a little pH-neutral
detergent.
3.
Dry thoroughly with a soft, dry
cloth.
4.
Insert the fittings and install the re-
movable appliance parts.
5.
Electrically connect the appliance.
Page10
6.
Putting the food into the appliance.
15.3 Removing the fittings
If you want to clean the fittings thor-
oughly, remove these from your ap-
pliance.
27
en Cleaning and servicing
Removing the shelf
Lift the shelf and remove it .
Removing door tray
Lift the door tray and remove it.
Removing the storage container
1.
Pull out the storage container as
far as it will go.
2.
Lift the storage container at the
front and remove it .
Removing the fruit and vegetable
container
1.
Pull out the fruit and vegetable
container as far as it will go.
2.
Lift the fruit and vegetable con-
tainer at the front and remove it
.
Removing the freezer tray
1.
Pull out the freezer tray as far as it
will go.
2.
Lift the freezer tray at the front
and remove it .
28
Cleaning and servicing en
Removing the frozen food con-
tainer
1.
Take out the frozen food container
as far as it will go.
2.
Lift the frozen food container at the
front and remove it .
Removing the ice storage con-
tainer
WARNING
Risk of injury!
Reaching into the dispenser opening
of the ice storage container can
cause cuts.
Never reach into the dispenser
opening of the ice storage con-
tainer.
Reach into the left and right re-
cesses below the ice storage con-
tainer and take it out towards the
front.
Tips
If the ice storage container cannot
be reinserted, turn the auger on
the ice storage container and try
again.
If, during fitting, the ice storage
container is blocked, remove the
excess ice cubes from the ice stor-
age container opening.
Removing the water tank
1.
Pull out and remove the water
tank.
2.
Remove the cover of the water
tank and empty the water tank.
3.
Move the water tank holder to the
right and remove it.
15.4 Removing appliance com-
ponents
If you want to clean your appliance
thoroughly, you can remove certain
components from your appliance.
29
en Troubleshooting
Removing the shelf above the fruit
and vegetable container
Lift the shelf above the fruit and ve-
getable container at the front
and remove it .
Removing the fruit and vegetable
container cover
1.
Pull out the fruit and vegetable
container as far as it will go.
2.
Lift the fruit and vegetable con-
tainer cover slightly , pull it for-
wards and remove it .
Troubleshooting16 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
staff.
Only use genuine spare parts when repairing the appliance.
If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
1.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
2.
Reconnect the appliance after five minutes.
3.
Wait at least 30 seconds and then press super(Re-
frigerator compartment) for 15 seconds.
appears briefly on the control panel.
4.
After a short time, check whether your appliance is
cooling.
30
Troubleshooting en
Fault Cause and troubleshooting
The LED lighting does
not work.
Different causes are possible.
Call customer service.
The customer service number can be found in the
enclosed customer service directory.
The refrigeration unit
is switching on more
frequently and for
longer.
The appliance has been opened frequently.
Do not open appliance door unnecessarily.
External ventilation openings are covered up.
Remove any obstructions from in front of the ex-
ternal ventilation openings.
Not a fault. Modern refrigeration machines switch on
more frequently and have different power levels to cool
more efficiently.
Remove any obstructions from in front of the ex-
ternal ventilation openings.
Install the appliance as far away as possible from
heating elements, cookers and other heat sources.
Avoid prolonged exposure of the appliance to direct
sunlight.
Only open the appliance door as briefly as neces-
sary.
Allow hot food and drinks to cool down first before
storing in the appliance.
A layer of frost forms
on the back wall of
the refrigerator com-
partment.
Not a fault. Modern refrigeration machines ensure a
more even temperature in the refrigerator compart-
ment. The back wall of the refrigerator compartment is
defrosted automatically at regular intervals.
Only open the appliance door as briefly as neces-
sary.
Pack the food airtight or cover it.
Allow hot food and drinks to cool down first before
storing in the appliance.
Always leave some space between the food and the
interior walls.
HomeConnect is not
working properly.
Different causes are possible.
Go to
www.home-connect.com
.
31
en Troubleshooting
Fault Cause and troubleshooting
"E" or "d" appears on
the temperature dis-
play.
The electronics have detected a fault.
1.
Switch off the appliance.
Page17
2.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3.
Reconnect the appliance after five minutes.
4.
If the message still appears on the display, call Cus-
tomer Service.
The customer service number can be found in the
enclosed customer service directory.
A warning signal
sounds and "alarm"
flashes.
The door alarm is
switched on.
The appliance door is open.
Close the appliance door.
A warning tone
sounds and the tem-
perature display
(freezer compartment)
and "alarm" flash.
The temperature
alarm is switched on.
Different causes are possible.
1.
Press alarm.
The alarm is switched off.
2.
After several hours, check whether the set freezer
compartment temperature has been reached again.
External ventilation openings are covered up.
Remove any obstructions from in front of the ex-
ternal ventilation openings.
Larger quantities of fresh food have been put in.
Switch on Super freezing before placing a larger
amount of food in the appliance.
"Switching on manual Super freezing", Page19
All temperature dis-
plays and "alarm" light
up.
A sensor is defective.
Call customer service.
The customer service number can be found in the
enclosed customer service directory.
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance.
Page17
2.
Switch the appliance back on after fiveminutes.
Page16
If the temperature is too warm, check the temper-
ature again after a couple of hours.
If the temperature is too cold, check the temperat-
ure again on the following day.
Water is leaking out of
the appliance.
32
Troubleshooting en
Fault Cause and troubleshooting
Water is dripping from
the ice and water dis-
penser.
Air is in the water system.
Keep dispensing water until it contains no more air.
Ice residue is melting in the ice chute.
Remove the ice residue from the ice chute, for ex-
ample using a wooden spoon.
Condensation forms
at the ice storage con-
tainer's outlet opening
and the ice shaft.
The water contained in warm and humid air condenses
on the colder surfaces of the appliance.
Do not open appliance door unnecessarily.
Ice residue is melting in the ice chute.
1.
Wipe away the condensation water with a soft, dry
cloth.
2.
Open the appliance as briefly as possible.
3.
Ensure that the appliance is always closed properly.
Ice cube production is
low.
The appliance has only recently been connected.
Wait approximately four hours until the first batch of
ice cubes is ready.
The freezer compartment has been opened frequently
or for an extended period of time.
Check ice cube production after a few hours.
The ice and water dis-
penser is not function-
ing.
Ice cube production is switched off.
Switch on ice cube production.
The keylock is switched on
Switch off the button lock.
Page18
The ice storage container is not fully inserted.
Fully insert the ice storage container.
Page29
33
en Troubleshooting
Fault Cause and troubleshooting
The ice and water dis-
penser is not function-
ing.
Ice cubes are frozen together in the ice chute.
Remove the ice cubes from the ice chute, for ex-
ample using a wooden spoon.
There is no water supply.
Install the water tank.
34
Troubleshooting en
Fault Cause and troubleshooting
The ice and water dis-
penser is not function-
ing.
The water system is dry during initial start-up or after a
long period of inactivity and the pressure during suc-
tion is not sufficient to open the non-return valves.
35
en Troubleshooting
Fault Cause and troubleshooting
The ice and water dis-
penser is not function-
ing.
1.
Remove the water tank and remove the cover .
2.
Remove the suction hose with connecting piece
from the water tank.
3.
Insert the suction hose with connecting piece into
the opening of the pump cover, turned 180°.
4.
Carefully put approx. 15 ml drinking water into the
suction hose with connecting piece.
5.
Remove the suction hose with connecting piece
from the pump cover.
6.
Remove the drips of water with a dry cloth.
7.
Insert the suction hose with connecting piece back
into the water tank.
8.
Fill the water tank with drinking water up to the mark,
and replace the cover and the water tank.
9.
Dispense approx. one litre of cold water via the ice
and water dispenser.
36
Troubleshooting en
Fault Cause and troubleshooting
The ice and water dis-
penser is not function-
ing.
Fault in the ice and water dispenser.
1.
Switch off the appliance.
Page17
2.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3.
Reconnect the appliance after five minutes.
4.
If the fault persists, call customer service.
The customer service number can be found in the
enclosed customer service directory.
The appliance hums,
bubbles, buzzes,
gargles, clicks or
crackles.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
Automatic defrosting is running.
No action required.
The appliance makes
noises.
The appliance is not level.
Align the appliance using a spirit level and the screw
feet.
The appliance is not free-standing.
Observe the minimum clearances for the appliance.
Fittings wobble or stick.
Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching.
Move the bottles or containers away from each
other.
Super freezing is switched on.
No action required.
16.1 Power failure
During a power failure, the temperat-
ure in the appliance rises; this re-
duces the storage time and the qual-
ity of the frozen food.
On the website for your appliance,
the technical data provides you with
the storage times for frozen food in
the event of a fault.
Notes
Open the appliance as little as
possible during a power failure
and do not place any other food in
the appliance.
Check the quality of the food im-
mediately after a power failure.
– Dispose of any frozen food that
has defrosted and is hotter than
5°C.
– Cook or fry slightly thawed
frozen food, and then either con-
sume it or freeze it again.
16.2 Conducting an appliance
self-test
Your appliance has an appliance self-
test which displays faults that can be
eliminated by your customer service.
37
en Storage and disposal
1.
Switch off the appliance.
Page17
2.
Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3.
Electrically reconnect the appli-
ance after 5minutes.
Page10
The control panel shows an anima-
tion and is locked.
4.
One minute after switching on,
press and hold super(Refrigerator
compartment) for 3 to 5seconds
until an audible signal sounds.
The appliance self-test starts.
If, at the end of the appliance self-
test, 2 audible signals sound and
the temperature display indicates
the set temperature, the temperat-
ure sensors on your appliance are
OK. The appliance switches to nor-
mal operation.
If, at the end of the appliance self-
test, 5audible signals sound, in-
form customer service.
5.
Press super(Freezer compart-
ment) so that the appliance skips
to normal operation.
The temperature displays show the
set temperatures
Page17
.
Storage and disposal17 Storage and disposal
17.1 Taking the appliance out
of operation
1.
Switch off the appliance.
Page17
2.
Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3.
Remove all of the food.
4.
Clean the appliance.
Page27
5.
ATTENTION‒Objects jammed
between the door and the housing
may damage the door hinge.
Open the door until it remains
open by itself.
Do not insert any objects
between the door and the hous-
ing.
To guarantee the ventilation inside
the appliance, leave the appliance
open.
17.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
Leave shelves and containers in-
side the appliance to prevent chil-
dren from climbing in.
Keep children away from the re-
dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
Do not damage the tubes of the re-
frigerant circuit or the insulation.
1.
Unplug the appliance from the
mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
38
Customer Service en
This appliance is labelled
in accordance with
European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines
the framework for the re-
turn and recycling of
used appliances as ap-
plicable throughout the
EU.
Customer Service18 Customer Service
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note: Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information about the war-
ranty period and the warranty condi-
tions in your country is available via
the QR code on the enclosed docu-
ment on service contacts and war-
ranty conditions, from our customer
service or on our website.
If you contact Customer Service, you
will require the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) of
your appliance.
You can find the contact details for
our customer service via the QR
code on the enclosed document on
service contacts and warranty condi-
tions or on our website.
18.1 Product number (E-Nr.),
production number (FD)
and consecutive number-
ing (Z-Nr.)
You can find the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
"Appliance", Fig.
1
/ Page12
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data19 Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
"Appliance", Fig.
1
/ Page12
This product contains a light source
from energy efficiency class E. The
light source is available as a spare
part and should only be replaced by
trained specialist staff.
This product contains a second light
source from energy efficiency class
G. The light source is available as a
spare part and should only be re-
placed by trained specialist staff.
You can find more information about
your model online at
https://
39
en Technical data
eprel.ec.europa.eu/
1
. This web ad-
dress is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for the model. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
19.1 Information regarding
Free and Open Source
Software
This product includes software com-
ponents that are licensed by the
copyright holders as free or open
source software.
The applicable licence information is
stored on your home appliance. You
can also access the applicable li-
cence information via your
HomeConnect app: "Profile -> Legal
information -> Licence Information".
2
You can download the licence in-
formation on the brand product web-
site. (Please search on the product
website for your appliance model
and additional documents). Alternat-
ively, you can request the relevant in-
formation from oss-
[email protected] or BSH Hausger-
äte GmbH, Carl-Wery-Str. 34, 81739
Munich, Germany.
The source code will be made avail-
able to you on request.
Please send your request to oss-
[email protected] or BSH Hausger-
äte GmbH, Carl-Wery-Str.34, 81739
Munich, Germany.
Subject: „OSSREQUEST“
The cost of performing your request
will be charged to you. This offer is
valid for three years from the date of
purchase or at least as long as we
offer support and spare parts for the
relevant appliance.
1
Only applies to countries in the European Economic Area
2
Depending on the appliance specifications
40
Declaration of Conformity en
Declaration of Conformity20 Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect
functionality conforms to the essential requirements and other relevant provi-
sions of Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found online at
www.bosch-
home.com
among the additional documents on the product page for your ap-
pliance.
Hereby, BSH Hausgeräte GmbH declares that the appliance with HomeCon-
nect functionality is in compliance with relevant statutory requirements.
1
A detailed Declaration of Conformity can be found online at
www.bosch-
home.co.uk
among the additional documents on the product page for your
appliance.
1
2.4 GHz band (2400–2483.5MHz): Max. 100mW
5-GHz band (5150–5350MHz + 5470–5725MHz): max. 150mW
BE BG CZ DK DE EE IE EL ES
FR HR IT CY LI LV LT LU HU
MT NL AT PL PT RO SI SK FI
SE NO CH TR IS UK (NI)
5GHz WLAN (Wi-Fi): For indoor use only.
AL BA MD ME MK RS UK UA
5GHz WLAN (Wi-Fi): For indoor use only.
20.1 Statement of Compliance
for Great Britain
The full Statement of Compliance ac-
cording to the Product Security and
Telecommunications Infrastructure
(Security Requirements for Relevant
Connectable Products) Regulations
2023 can be found online at
www.bosch-home.co.uk among the
additional documents on the product
page for your appliance.
Product type
This statement of compliance covers
the products described in this inform-
ation for use whose model identifier
group is seen on the title page. The
full model identifier is made up of the
characters before the slash in the
product number (E no.) which can be
found on the rating plate. Alternat-
ively, you can also find the model
identifier in the first line of the UK En-
ergy Label.
1
Only applies to Great Britain
41
en Declaration of Conformity
Name and address of manufacturer
BSH Hausgeräte GmbH, Carl-Wery-
Strasse 34, 81739 München, Ger-
many
This statement of compliance is pre-
pared by the manufacturer.
The manufacturer, BSH Hausgeräte
GmbH deems that it has complied
with
provision 5.1-1 of ETSI EN 303
645 v2.1.1 and, where relevant,
provision 5.1-2 of ETSI EN 303
645 v2.1.1;
provision 5.2-1 of ETSI EN 303
645 v2.1.1;
provision 5.3-13 of ETSI EN 303
645 v2.1.1.
Support period
BSH Hausgeräte GmbH will provide
security updates that are necessary
to maintain the main functions free of
charge until at least 28/02/2034.
42
Thank you for buying a
Bosch Home Appliance!
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• Expert tips & tricks for your appliance
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• Easy access to Bosch Home Appliances Service
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www.bosch-home.com/welcome
Looking for help?
You'll find it here.
Expert advice for your Bosch home appliances, help with problems
or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you:
www.bosch-home.com/service
Contact data of all countries are listed in the attached service
directory.
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com
A Bosch Company
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
*9001841498*
9001841498 (050619)
en
