Loading ...
Loading ...
Loading ...
21
Problem Possible Solution
Air purifier will not turn on or
respond to button controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If it is, stop using
the air purifier and contact Customer Support (see page 26).
Plug the air purifier into a dierent outlet.
The air purifier may be malfunctioning. Contact Customer
Support (see page 26).
Airflow is significantly
reduced.
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Tap to increase the fan speed.
Leave 15 inches / 38 cm of clearance from the front of the air
purifier.
The pre-filter may be clogged by large particles, such as hair
or lint, blocking airflow. Clean the pre-filter (see page 18).
Replace the filter (see page 19).
Air purifier makes an unusual
noise while the fan is on.
Make sure the filter is properly in place with plastic packaging
removed (see page 7).
Make sure the air purifier is operating on a hard, flat, level
surface.
Replace the filter (see page 19).
The air purifier may be damaged, or a foreign object may
be inside. Stop using the air purifier and contact Customer
Support (see page 26). Do not try to repair the air purifier.
Poor air purification quality.
Tap to increase the fan speed.
Make sure no objects are blocking the front, sides, or top of
the air purifier (the inlet or outlet).
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Close doors and windows while using the air purifier.
If the room is larger than 380 ft² / 35 m², air purification will
take longer.
Replace the filter (see page 19).
TROUBLESHOOTING
Loading ...
Loading ...
Loading ...