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Troubleshooting
Shortcut Prints do not get printed in order
Your files may not print in the order you selected due to OS specifications.
If you want to print files in order, drop the files one by one and print.
I want to continue using the Shortcut print icon even after buying a new
printer
If the new printer you purchase is the same model, you can continue using the Shortcut print icon as long
as you don't change the friendly name you are using.
I want to confirm the results of Shortcut Prints
Shortcut Print results are exported to report files.
Report files are created in "\Canon\imagePROGRAF Direct Print Plus\Shortcut Print\Reports" of
Documents or My Documents.
The report file name is "{report output date and time (yyyymmddhhmmss)}-{milliseconds}_{print document
file name.extension}.log".
The top, bottom, left, and right edges of the images are not being
printed
Output size on the home screen is set to Actual size, Half size, or 25% - 250%. Change it to a setting
other than these.
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