OWNER'S MANUAL
ICE MAKER (LK50C)
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LT18S2100* / LT18S1100* / LT18S1200*
MFL72109101
Rev.01_041724
www.lg.com
Copyright © 2024 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3WARNING
6CAUTION
7 INSTALLATION
7 Kit Contents
7 Icemaker Installation
9 Water Valve Installation
11 OPERATION
11 Automatic Icemaker
13 MAINTENANCE
13 Cleaning
14 TROUBLESHOOTING
14 Before Calling for Service
15 LIMITED WARRANTY
15 CANADA
3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:
Installation
• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including
the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115
V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.
• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
• The appliance must be positioned for easy access to a power source.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
• Contact an authorized service center when installing or relocating the refrigerator.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may
deteriorate.
• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
4 IMPORTANT SAFETY INSTRUCTIONS
• Do not bend or pinch the power cord excessively or place heavy objects on it.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
Operation
• This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• This product is not to be used for special purposes such as the storage of medicine or test materials or
for use on ships, etc.
• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
• Children should be supervised to ensure that they do not play with the refrigerator.
• Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.
Be careful opening or closing doors or drawers when children or others are nearby.
• Stand far enough away when opening doors or drawers to avoid hitting and injuring your feet.
• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite.
• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard.
• Do not operate the refrigerator or touch the power cord with wet hands.
• Do not modify or extend the power cord.
• Do not use an uncertified power outlet. Do not plug the appliance into a damaged wall outlet.
• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock.
• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.
• Disconnect the power cord immediately and contact an authorized service center if there is a strange
noise, odor, or smoke coming from the appliance.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• Do not put animals inside the appliance.
• Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable
objects (such as candles and lamps) on the appliance.
• If connected to a circuit protected by fuses, use time delay fuse.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are
of the type recommended by the manufacturer.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• Do not damage the refrigerant circuit.
• This appliance incorporates an earth connection for functional purposes.
• Connect to potable water supply only.
- If connected to a water supply, connect to a potable water supply only.
• Fill with potable water only.
- If using an icemaker or dispenser water tank, make sure to fill it with potable water only.
Maintenance
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not light a candle to remove odors in the refrigerator.
• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.
• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
• Unplug the power plug before cleaning or repairing the refrigerator.
• The refrigerator compartment lights are interior LED lighting, and service should be performed by a
qualified technician.
• Unplug the power plug immediately in the event of a blackout or thunderstorm.
• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.
• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.
Disposal
• Risk of child entrapment. Junked or abandoned refrigerators are dangerous, even if they are sitting for
only a few days. When disposing of the refrigerator, remove the packing materials from the door or take
off the doors but leave the shelves in place so that children may not easily climb inside.
• If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper
disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you
may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains
flammable blowing gas.
• When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and
keep children away from the appliance.
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• Have a certified electrician check the wall outlet and wiring for proper grounding.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric
shock.
6 IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Risk of Fire and Flammable Materials
CAUTION
CAUTION
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:
Installation
• Do not install the refrigerator where there may be a danger of the unit falling.
• The refrigerator must be properly installed in accordance with the Installation Instructions.
Operation
• Do not use aerosols near the refrigerator.
• This appliance is intended to be used only in domestic and similar applications.
• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken. You may be injured.
• Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
Maintenance
• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.
• Do not spray water directly on the inside or outside of the refrigerator.
• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.
This symbol alerts you to flammable materials that can ignite and cause a fire if you do not
take care.
This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible.
When transporting and installing the appliance, care should be taken to ensure that no parts
of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or
cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of
ignition and air out the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating
circuit occurs, the size of the room in which the appliance may be sited depends on the
amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for
every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your
particular appliance is shown on the identification plate inside the appliance. Never start up an
appliance showing any signs of damage. If in doubt, consult your dealer.
7INSTALLATION
ENGLISH
INSTALLATION
Kit Contents
Contents of the Icemaker Kit
a Icemaker
b Screw (6ea)
c Icemaker Owner’s Manual
d Icemaker Screw (2ea, 0.55 in white)
e Band (3ea)
f Water Valve Assembly
g Valve Screw (1ea)
h Ice Bucket
i Screw (1ea)
j Tube Guide
k Cover Valve (1ea)
Icemaker Installation
Tools Needed
• Flat blade and Phillips screwdrivers
Installing the Icemaker
CAUTION
• Unplug the refrigerator power cord from the
outlet before installing the icemaker.
1 Turn off the icemaker.
• Turn the icemaker switch to O (off). Leave
the icemaker off until the refrigerator is
connected to the water supply to prevent
premature operation.
• Slide the tube guide onto the back of the
icemaker.
2 Install the icemaker.
• Before installing icemaker, remove the
freezer shelf.
8 INSTALLATION
• To mount the icemaker, insert the two
icemaker screws
d provided through the
holes at the base of the icemaker and into
the slots located in the freezer left wall.
3 Plug in the icemaker.
• Remove the cover to connect the icemaker
to the refrigerator.
Press the top and bottom together to
remove the cover.
• Gently remove the cover from the fill tube
opening with a flat-blade screwdriver.
A Remove Covers
• Plug the icemaker wire harness into the
connector located in the freezer wall until it
clicks into place.
NOTE
• Secure the icemaker to the freezer using 1 screw
i.
4 Install the ice bucket.
• Before installing the ice bucket, install the
freezer shelf. Put the ice bucket directly
under the icemaker (to the left and all the
9INSTALLATION
ENGLISH
way to the rear of the shelf under the
icemaker). Make sure that the icemaker
switch is set to O (off) position.
A Icemaker
B Ice bucket
Water Valve Installation
Tools Needed
• Flat blade and Phillips screwdrivers
Installing the Water Valve
CAUTION
• Unplug the refrigerator power cord from the
outlet before installing the water valve.
• It is important that you use the water valve that
came with this kit, even though your refrigerator
may already have one installed. The old valve will
not allow enough water through to properly fill
the icemaker and will cause damage.
1 Connect the water valve wire harness.
• Facing the back of the refrigerator, locate
the wiring harness for the water valve at the
bottom center. Plug the connector of the
water valve harness onto the refrigerator
terminals.
- housing water valve
a locker
- housing refrigerator bottom
- direction of combined
a locker
2 Assemble the valve cover k over the bracket
A.
• Insert the bracket on the water valve
B
through the opening
C in the valve cover.
10 INSTALLATION
3 Fasten the valve cover k to the bracket with 1
Phillips screw g.
4 Assemble the valve cover on the refrigerator.
• Assemble the valve cover so it aligns with
the guidelines
A and the screw holes in the
cabinet. Secure it with a screw
b in the left
hole.
5 Remove the icemaker fill tube cover.
• Remove the icemaker fill tube opening
cover located on the upper right side of the
refrigerator. Insert the icemaker fill tube all
the way into the opening until it stops.
6 Secure the fill tube.
• After installing the fill tube, secure the top
with 2 screws
b where the cover was
removed. Then fasten the fill tube to the
cabinet using bands
e and screws b in the
holes located on the back cabinet, ending
with a screw
b in the top right of the valve
cover.
7 Connect to water line.
• To connect to the home water supply, refer
to the Water Line Installation Instructions
within the refrigerator’s Owner’s Manual.
NOTE
• Once the home water supply line is connected
and turned on, be sure to turn the icemaker
switch to the I (on) position.
• The icemaker will require 12 to 24 hours for ice
to be produced.
• Discard the first few batches of ice prior to using
a batch for consumption.
11OPERATION
ENGLISH
OPERATION
Automatic Icemaker
WARNING
• DO NOT place fingers in the automatic icemaker
when the refrigerator is plugged in.
• Avoid contact with any moving parts of the
ejector mechanism or with the heater that
releases the ice cubes.
Before Using the Freezer Icemaker
This feature is only available on some models.
The feature may vary depending on model
purchased.
NOTE
• Throw away the first bin full of ice (about 140-
160 cubes) after installation. This is also
necessary if the refrigerator has not been used
for a long time.
• The icemaker begins producing ice
approximately 24 hours after the appliance is
initially installed.
• If the ice bin is completely filled with ice, ice
production will stop.
• The amount and shape of ice may vary according
to the environment (ambient temperature
around the appliance, frequency of the door
being opened, amount of food stored in the
appliance, water pressure, etc.).
• In the event of a power outage, throw away the
ice stored in the ice bin.
Freezer Icemaker
This feature is only available on some models.
The feature may vary depending on model
purchased.
a Power Switch
b Auto Shutoff (feeler arm)
CAUTION
• Never store beverage cans or other items in the
ice bin for the purpose of rapid cooling. Doing so
may damage the icemaker or the containers
may burst.
• Never use thin crystal glass or crockery to collect
ice. Such containers may chip or break resulting
in glass fragments in the ice.
NOTE
• The automatic freezer icemaker produces 8
cubes at a time, 64-128 pieces within a 24 hour
period if conditions are favorable. This amount
may vary according to the environment (ambient
temperature around the appliance, frequency of
the door being opened, amount of food stored
in the appliance, etc.).
• The sound of ice dropping into the ice bin is
normal.
• Ice cubes which are stored in the ice bin for a
long time may clump together and be difficult to
separate. If this happens, empty the ice bin
completely and clean it before reinstalling it.
• You should turn off the automatic icemaker
when:
- The water supply will be shut off for several
hours.
- The ice bin is removed for more than one or
two minutes.
- The refrigerator will not be used for several
days.
Turning the Icemaker On/Off
To turn the automatic icemaker On/Off, press the
power switch on the icemaker to the ON ( | ) or
OFF (O) position.
Normal Sounds You May Hear
• Keeping the power turned on to the icemaker
before the water line is connected can damage
the icemaker.
• The icemaker water valve buzzes as the
icemaker fills with water. If the icemaker power
button is in the ON position, it will buzz even if it
has not yet been hooked up to water. To stop the
12 OPERATION
buzzing, press the icemaker power button to
turn it off.
• You will hear the sound of ice dropping into the
bin and water running in the pipes as the
icemaker refills.
Preparing for Vacation
Set the icemaker power button to OFF and shut off
the water supply to the refrigerator.
NOTE
• The ice bin should be emptied any time the
icemaker power button is turned to the OFF
position.
If the ambient temperature will drop below
freezing, have a qualified technician drain the
water supply system to prevent serious property
damage due to flooding caused by ruptured water
lines or connections.
13MAINTENANCE
ENGLISH
MAINTENANCE
Cleaning
WARNING
• Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.
CAUTION
• Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the
refrigerator.
• Do not place your hand on the bottom surface of
the refrigerator when opening and closing the
doors.
General Cleaning Tips
• Both the refrigerator and freezer sections
defrost automatically; however, clean both
sections once a month to prevent odors.
• Wipe up spills immediately.
• Unplug the refrigerator or disconnect power
before cleaning.
• Remove all removable parts, such as shelves.
• Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or
harsh cleaners.
• Hand wash, rinse and dry all surfaces
thoroughly.
Exterior
For products with black stainless steel exterior,
spray glass cleaner on a clean microfiber cloth and
rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use
harsh or abrasive cleaners.
For products with a standard stainless steel
exterior, use a damp microfiber cloth and rub in
the direction of the grain. Dry with a paper towel
to avoid streaks. For stubborn stains and
fingerprints, use a few drops of liquid dish soap in
water, and rinse with hot water before drying. Do
not use abrasive or harsh cleaners.
Inside Walls
• Allow freezer to warm up so the cloth will not
stick.
To help remove odors, wash the inside of the
refrigerator with a mixture of baking soda and
warm water. Mix 2 tablespoons of baking soda to 1
quart of water (26 g soda to 1 liter water.) Be sure
the baking soda is completely dissolved so it does
not scratch the surfaces of the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches, or
cleaners containing petroleum on plastic
refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use glass
cleaners, abrasive cleansers, or flammable fluids.
These can scratch or damage the material.
14 TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Ice
Problem Possible Cause & Solution
Icemaker is not
making enough ice.
Doors are opened often or for long periods of time.
• If the doors of the unit are opened often, ambient air will warm the refrigerator which will
prevent the unit from maintaining the set temperature. Lowering the refrigerator
temperature can help, as well as not opening the doors as frequently.
Doors are not closed completely.
• If the doors are not properly closed, ice production will be affected.
The temperature setting for the freezer is too warm.
• The recommended temperature for the freezer compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice production will be affected.
Icemaker is not
making ice
Refrigerator was recently installed or icemaker recently connected.
• It may take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Ice has bad taste or
odor.
Ice has been stored for a long time.
• Ice that has been stored for too long will shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
• Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
• See the Maintenance section for more information.
The ice storage bin needs to be cleaned.
• Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry
before reinstalling it.
15LIMITED WARRANTY
ENGLISH
LIMITED WARRANTY
CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER
JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”
BELOW.
Should your LG Icemaker Kit ("Product") fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its
option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This
limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product
distributed, purchased from an authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.
• Replacement products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured, all at the sole discretion of LGECI.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this Limited Warranty.
• LG Authorized Service Center warranties their repair work for thirty (30) days.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS
EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES
AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT
AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR
LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR
CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER
NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR
EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR
OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from
province to province depending on applicable provincial laws. Any term of this Limited Warranty that
negates or varies any implied condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s terms.
WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will
begin ninety (90) days from the date of manufacture)
Product Parts Labor
Icemaker Kit 1 year 1 year [In-Home Service]
16 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or
plumbing; or iii) correct unauthorized repairs or installations of the Product;
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service;
• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,
inadequate or interrupted water supply or inadequate supply of air;
• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual;
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of God, or any other causes beyond the control of LGECI or the manufacturer;
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the
Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper
installation or maintenance includes installation or maintenance contrary to the Product’s owner’s
manual;.
• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other
than the intended household purpose/use of the Product, or damage or failure resulting from any water
leakage due to improper installation of the Product;
• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
• Damage or failure caused by use that is other than normal household use, including, without limitation,
commercial or industrial use, including use in commercial offices or recreational facilities, or as
otherwise outlined in the Product’s owner’s manual;
• Damage or failure caused by the use of any accessories, components or cleaning products, including,
without limitation, water filters, that are not approved/authorized by LGECI;
• Replacement of the water filter cartridge due to water pressure that is outside the specified operating
range or due to excessive sediment in the water supply;
• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other
damage to the finish of the Product, unless such damage results from defects in materials or
workmanship and is reported to LGECI within one (1) week of delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
• Products with original serial numbers that have been removed, altered or cannot be readily determined
at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with normal operation of the Product;
• Replacement of light bulbs, filters, fuses or any other consumable parts;
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts
covered under this Limited Warranty.
• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150
km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product
is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility
to bring the Product, at your sole expense, to the ASC for in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading,
This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 and select the appropriate option from the menu, or visit our website at http://
www.lg.com
17LIMITED WARRANTY
ENGLISH
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED
AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal
Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG
agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the
dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding
arbitration in accordance with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG
will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims
between you and LG only by binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the
claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be
combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at
law, any dispute between you and LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or representative basis except to
the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to
the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and
expedited basis before a single arbitrator chosen by the parties under the provincial or territorial
commercial arbitration law and rules of the province or territory of your residence. You must also send a
copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20
Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable
provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute
are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty
and any disputes between you and LG except to the extent that such law is preempted by or inconsistent
with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,
action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the
courts of the province or territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any
arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by
18 LIMITED WARRANTY
considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the
applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as
otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-
person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location
available within the province or territory in which you reside unless you and LG both agree to another
location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)
is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent
permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited
Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived
any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial
Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this
Limited Warranty and any disputes between you and LG except to the extent that such law is preempted
by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted
for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the
exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the
claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty
and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited
Warranty shall control and govern the rights and obligations of the parties and shall take precedence over
the EULA.
19Memo
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
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