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23
TROUBLESHOOTING
Before Calling for Service
If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If
the problem persists, check the Troubleshooting Guide on the following pages. Some of the problems
mentioned in the Guide can be solved easily without a service call.
Problem
Possible Cause
Probable Correction
The machine
doesn’t operate.
The ice maker is unplugged.
Plug the ice maker in.
The fuse is blown.
Replace fuse. If it happens again, call for
service to check for a short circuit in the unit.
The ice maker power button is
set at OFF.
Switch the ice maker power button to ON.
The ice storage bin is full of ice.
Remove some ice cubes. Be sure the ice-full
probe is free of ice.
The water doesn't
feed in after the
machine starts.
The water supply tap is turned
off.
Turn on the water supply tap.
The water supply pipe is not
properly connected.
Reconnect the water supply pipe.
Machine makes ice,
but bin does not fill
up with ice.
The condenser may be dirty.
Clean the condenser.
The air flow to the ice maker
may be obstructed.
Check the installation.
The ambient temperature and
water temperature are high, or
unit is near some heat source.
Check the installation.
Water is leaking out
of the unit.
Some water falls to the floor
when you open the door to
remove ice from storage bin.
Normal condensation on the door or some water
together with ice. Take care when you take out
ice.
Water supply connection is
leaking.
Tighten fitting. See Connecting the water line.
Drain pipe higher than drain
outlet.
Lower drain pipe.
Cubes are partially
formed or are white
on the bottom.
Not enough water in the water
trough.
Check if the water supply pressure is below 15
psig.
Check water supply or filter may be restricted.
Check for a water leak at the water trough.
Noise during
operation
The feet are not leveled and
locked.
Level and lock the feet. See Leveling the Ice
Maker.
Certain sounds are normal.
See Normal Sounds.
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