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5
Wa r r a n t y
1. WHAT IS COVERED.
Vita-Mix Corporation (“Vitamix”) warrants that a
container (the “Container”), lid, blade assembly and/
or retainer nut (the (“Container Component”) that is
purchased separately from a blender motor-base will
be free from defects in material or workmanship and
will withstand wear and tear from ordinary household
use for 3 years from the date of purchase. Vitamix
will, within 30 days of receipt of the returned product,
repair the failed Container or Container Component
free of charge. If, in Vitamix’s sole discretion, the
failed Container or Container Component cannot be
repaired, Vitamix will elect to either (A) replace the
Container or Container Component free of charge or
(B) refund the full purchase price to the owner, unless
Vitamix receives prior written notice of the owner’s
preference.
2. WHAT IS NOT COVERED.
This Warranty applies only to owners for ordinary
household use. This Warranty does not cover cosmetic
changes that do not aect performance, such as
discoloration or the eects of the use of abrasives or
cleaners or food build up. This Warranty is only valid
if the Container or container in which the Container
Component is installed is used in accordance with the
instructions, warnings and safeguards contained in
the owner’s manual.
Vitamix will not be responsible for the cost of any
unauthorized warranty repairs.
REPAIR, REPLACEMENT OR REFUND OF THE
PURCHASE PRICE ARE THE EXCLUSIVE REMEDIES
OF PURCHASER AND THE SOLE LIABILITY OF
VITAMIX UNDER THIS WARRANTY. NO EMPLOYEE
OR REPRESENTATIVE OF VITAMIX IS AUTHORIZED
TO MAKE ANY ADDITIONAL WARRANTY OR ANY
MODIFICATION TO THIS WARRANTY WHICH MAY
BE BINDING UPON VITAMIX. ACCORDINGLY,
PURCHASER SHOULD NOT RELY UPON ANY
ADDITIONAL STATEMENTS MADE BY ANY
EMPLOYEE OR REPRESENTATIVE OF VITAMIX.
IN NO EVENT, WHETHER BASED ON CONTRACT,
INDEMNITY, WARRANTY, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE,
SHALL VITAMIX BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, WITHOUT LIMITATION,
LOSS OF PROFIT OR REVENUE.
Some states do not allow limits on warranties. In such
states, the above limitations may not apply to you.
Outside the U.S.A. and Canada, other warranties may
apply.
3. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the
Container or Container Component or motor base,
exposure to abnormal or extreme conditions, or
failure to follow the operating instructions, will void
this Warranty.
The Warranty is also void if repairs to the machine,
Container, Container Component or any portion
of the blade assembly are performed by someone
other than Vitamix or an authorized Vitamix Service
Provider or if any part subject to this Warranty is used
in combination with a motor-base or container that is
not expressly authorized by Vitamix.
4. HOW TO OBTAIN RETURN AUTHORIZATION
UNDER THIS WARRANTY.
In the event the Container or Container Component
needs service or repair, please call Vitamix Customer
Service at 1.800.848.2649. You will be asked to
provide a date of purchase and proof of purchase
for any product that has not been registered with
Vitamix. For product subject to this Warranty you will
be provided with a return authorization number, up-
to-date shipping instructions and a pre-paid return
pick up label. Vitamix will pay standard shipping costs
on the return of a Container or Container Component
for warranty service and repair and for return
shipment of the product to you after the warranty
repair or replacement. Purchaser is responsible for
the costs of special shipping requests.
Within the U.S.A. and Canada, this Warranty is
honored directly through the Vita-Mix® Corporation.
United States
Vita-Mix® Corporation
8615 Usher Road
Cleveland, Ohio 44138-2199
1.800.848.2649
Canada
Vita-Mix® Corporation
200-1701 Shepherd Street East
Windsor, Ontario N8Y 4Y5
1.800.848.2649
You will be deemed to have accepted the returned
product “as is” upon delivery unless you notify
Vitamix of any problem, including shipment damage,
within 48 hours of delivery.
3-YEAR FULL WARRANTY ON SEPARATELY SOLD
CONTAINER AND CONTAINER COMPONENTS
SPECIAL INTERNATIONAL INSTRUCTIONS
If the container was purchased within the U.S.A. or Canada,
but is currently outside the U.S.A. or Canada, all shipping
and resulting taxes and duties are at the owner’s expense.
Call +1.440.235.4840 or email servic[email protected] for
more details.
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