Thermal Presence Detector
User Manual
Thermal Presence Detector User Manual
i
Legal Information
© 2023 Hangzhou Microimage Software Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts,
images and all other information hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without notice, due to firmware
updates or other reasons. Please find the latest version of this Manual at the HIKMICRO
website (
http://www.hikmicrotech.com
).
Please use this Manual with the guidance and assistance of professionals trained in
supporting the Product.
Trademarks
and other HIKMICRO's trademarks and logos are the
properties of HIKMICRO in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE
PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKMICRO MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL
HIKMICRO BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH
THE USE OF THE PRODUCT, EVEN IF HIKMICRO HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT
SECURITY RISKS, AND HIKMICRO SHALL NOT TAKE ANY RESPONSIBILITIES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM
CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKMICRO WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND
YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE
Thermal Presence Detector User Manual
ii
APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING
WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR
DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT
FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF
WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF
CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO
ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW,
THE LATTER PREVAILS.
Thermal Presence Detector User Manual
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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Danger
Indicates a hazardous situation which, if not avoided, will or
could result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
Thermal Presence Detector User Manual
iv
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid
danger or property loss.
Laws and Regulations
●
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region.
Transportation
●
Keep the device in original or similar packaging while transporting it.
●
Keep all wrappers after unpacking them for future use. In case of any failure occurred,
you need to return the device to the factory with the original wrapper. Transportation
without the original wrapper may result in damage on the device and the company shall
not take any responsibilities.
●
DO NOT drop the product or subject it to physical shock. Keep the device away from
magnetic interference.
Power Supply
●
Check the input voltage before powering on the device to avoid damage.
●
CAUTION: If the fuse of the device can be replaced, replace it only with the same model
to reduce the risk of fire or electric shock.
●
If a fuse is connected to the neutral wire and a double pole/neutral fusing occurs, parts
of the device that remain energized might represent a hazard during servicing after
operation of the fuse.
●
If the device uses a 3-prong power supply plug, it must be connected to an earthed
mains socket-outlet properly.
●
Do not touch the bare components (such as the metal contacts of the inlets) and wait
for at least 5 minutes, since electricity may still exist after the device is powered off.
●
For the permanently connected device without a disconnect equipment, a readily
accessible disconnect equipment shall be incorporated into the electrical installation of
the connected building.
●
For the permanently connected device without an overcurrent protection equipment, an
overcurrent protection equipment shall be incorporated into the electrical installation of
the connected building. The specifications of the overcurrent protection equipment shall
not exceed that of the building.
●
For the permanently connected device without an all-pole mains switch, an all-pole
mains switch shall be incorporated into the electrical installation of the connected
building.
●
If the device is powered by terminals connected to the power cord, ensure correct
Thermal Presence Detector User Manual
v
voltage and wiring of the terminals for connection to mains supply.
●
Please purchase the charger by yourself. Input voltage should meet the Limited Power
Source (12 VDC) according to the IEC62368 standard. Please refer to technical
specifications for detailed information.
●
Make sure the plug is properly connected to the power socket.
●
The socket-outlet shall be installed near the equipment and shall be easily accessible.
●
DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire
hazards caused by overload.
●
DO NOT touch the bare metal contacts of the inlets after the circuit breaker is turned off.
Electricity still exists.
●
+ identifies the positive terminal(s) of equipment which is used with, or generates direct
current. - identifies the negative terminal(s) of equipment which is used with, or
generates direct current.
Battery
●
Risk of explosion if the battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
●
The built-in battery cannot be dismantled. Please contact the manufacture for repair if
necessary.
●
For long-term storage of the battery, make sure it is fully charged every half year to
ensure the battery quality. Otherwise, damage may occur.
●
This equipment is not suitable for use in locations where children are likely to be
present.
●
Improper replacement of the battery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium battery types).
●
DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the
battery, which may result in an explosion.
●
DO NOT leave the battery in an extremely high temperature surrounding environment,
which may result in an explosion or the leakage of flammable liquid or gas.
●
DO NOT subject the battery to extremely low air pressure, which may result in an
explosion or the leakage of flammable liquid or gas.
Installation
●
This device is suitable for use above 2 m only.
●
Install the device according to the instructions in Quick Start Guide. To prevent injury,
this device must be securely attached to the installation surface in accordance with the
installation instructions.
●
Never place the device in an unstable location. The device may fall, causing serious
personal injury or death.
●
The additional force shall be equal to three times the weight of the device but not less
than 50 N. The device and its associated mounting means shall remain secure during
Thermal Presence Detector User Manual
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the installation. After the installation, the device, including any associated mounting
plate, shall not be damaged.
●
Never place the equipment in an unstable location. The equipment may fall, causing
serious personal injury or death.
●
This equipment is for use only with corresponding brackets. Use with other (carts,
stands, or carriers) may result in instability causing injury.
●
The interface varies with the models. Please refer to the product datasheet for details.
●
If the device needs to be wired by yourself, select the corresponding wire to supply
power according to the electric parameters labeled on the device. Strip off wire with a
standard wire stripper at corresponding position. To avoid serious consequences, the
length of stripped wire shall be appropriate, and conductors shall not be exposed.
●
Make sure that the power has been disconnected before you wire, install, or
disassemble the device.
System Security
●
You acknowledge that the nature of Internet provides for inherent security risks, and our
company shall not take any responsibilities for abnormal operation, privacy leakage or
other damages resulting from cyber attack, hacker attack, however, our company will
provide timely technical support if required.
●
Please enforce the protection for the personal information and the data security as the
device may be confronted with the network security problems when it is connected to
the Internet. Please contact us when the device might exist network security risks.
●
Please understand that you have the responsibility to configure all the passwords and
other security settings about the device, and keep your user name and password.
Maintenance
●
If the product does not work properly, please contact your dealer or the nearest service
center. We shall not assume any responsibility for problems caused by unauthorized
repair or maintenance.
●
A few device components (e.g., electrolytic capacitor) require regular replacement. The
average lifespan varies, so periodic checking is recommended. Contact your dealer for
details.
●
Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
●
If the equipment is used in a manner not specified by the manufacturer, the protection
provided by the device may be impaired.
●
To reduce the risk of fire, replace only with the same type and rating of fuse.
●
The serial port of the equipment is used for debugging only.
Using Environment
●
Make sure the running environment meets the requirement of the device. The operating
temperature shall be -20°C to 45°C (-4°F to 113°F), and the operating humidity shall be
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95% or less, no condensing.
●
DO NOT expose the device to high electromagnetic radiation or dusty environments.
●
DO NOT aim the lens at the sun or any other bright light.
●
The equipment shall not be exposed to dripping or splashing and that no objects filled
with liquids, such as vases, shall be placed on the equipment.
●
No naked flame sources, such as lighted candles, should be placed on the equipment.
●
For the device with ventilation openings, the ventilation openings should not be impeded
by covering the ventilation openings with items, such as newspapers, table-cloths, and
curtains. The openings shall never be blocked by placing the device on a bed, sofa, rug,
or other similar surface.
●
Keep a proper distance around the device for sufficient ventilation.
●
This device is suitable for mounting on concrete or other non-combustible surface only
to avoid fire hazard.
●
This equipment is not suitable for use in locations where children are likely to be
present.
●
Provide a surge suppressor at the inlet opening of the equipment under special
conditions such as the mountain top, iron tower, and forest.
●
Burned fingers when handling the parts with symbol . Wait one-half hour after
switching off before handling the parts.
Emergency
●
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug
the power cable, and contact the service center.
COMPLIANCE NOTICE: The thermal series products might be subject to export controls in
various countries or regions, including without limitation, the United States, European
Union, United Kingdom and/or other member countries of the Wassenaar Arrangement.
Please consult your professional legal or compliance expert or local government
authorities for any necessary export license requirements if you intend to transfer, export,
re-export the thermal series products between different countries.
Thermal Presence Detector User Manual
viii
Contents
Chapter 1 Overview .................................................................................................................. 1
1.1 Introduction ..................................................................................................................... 1
1.2 Application ...................................................................................................................... 1
Chapter 2 Device Activation and Accessing ............................................................................ 2
2.1 Activate the Device via SADP ........................................................................................ 2
2.2 Activate the Device via Browser .................................................................................... 3
2.3 Login ................................................................................................................................ 3
2.3.1 Plug-in Installation ............................................................................................... 3
2.3.2 Illegal Login Lock ................................................................................................. 5
Chapter 3 Network Settings ..................................................................................................... 6
3.1 TCP/IP ............................................................................................................................. 6
3.1.1 Multicast Discovery ............................................................................................. 7
3.2 Port .................................................................................................................................. 7
3.3 Port Mapping .................................................................................................................. 8
3.3.1 Set Auto Port Mapping ........................................................................................ 8
3.3.2 Set Manual Port Mapping ................................................................................... 9
3.4 Multicast ......................................................................................................................... 9
3.5 SNMP ............................................................................................................................. 10
3.6 Access to Device via Domain Name ........................................................................... 10
3.7 Access to Device via PPPoE Dial Up Connection ...................................................... 11
3.8 Enable Hik-Connect Service on Camera ..................................................................... 12
3.8.1 Enable Hik-Connect Service via Web Browser ................................................ 12
3.8.2 Enable Hik-Connect Service via SADP Software ............................................. 12
3.8.3 Access Camera via Hik-Connect ...................................................................... 13
3.9 Set ISUP ......................................................................................................................... 13
3.10 Set Alarm Server ......................................................................................................... 14
3.11 Set Network Service ................................................................................................... 14
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3.12 Set SRTP ..................................................................................................................... 15
3.13 SIP ............................................................................................................................... 15
Chapter 4 Health Tracking .................................................................................................... 16
4.1 Set Fall Down Detection Rule ...................................................................................... 16
4.2 Set Exit Without Return Detection Rule ...................................................................... 16
4.3 Set Out of Bed Detection Rule ..................................................................................... 17
4.4 Set Out of Room Detection Rule ................................................................................. 17
4.5 Set People Overstay Detection Rule ........................................................................... 18
Chapter 5 Event and Alarm ................................................................................................... 20
5.1 Set Exception Alarm ..................................................................................................... 20
5.2 Detect Audio Exception ................................................................................................ 20
Chapter 6 Arming Schedule and Alarm Linkage .................................................................. 22
6.1 Set Arming Schedule .................................................................................................... 22
6.2 Linkage Method Settings ............................................................................................. 22
6.2.1 Trigger Alarm Output ......................................................................................... 22
6.2.2 FTP/NAS/Memory Card Uploading .................................................................. 24
6.2.3 Send Email ......................................................................................................... 24
6.2.4 Alarm to Voice Phone ....................................................................................... 25
6.2.5 Notify Surveillance Center ................................................................................ 25
6.2.6 Trigger Recording .............................................................................................. 25
Chapter 7 Live View ............................................................................................................... 26
7.1 Live View Parameters .................................................................................................. 26
7.1.1 Start and Stop Live View ................................................................................... 26
7.1.2 Window Proportion ............................................................................................ 26
7.1.3 Live View Stream Type ...................................................................................... 26
7.1.4 Select the Third-Party Plug-in ........................................................................... 26
7.1.5 Start Digital Zoom ............................................................................................. 27
7.2 Quick Set Live View ...................................................................................................... 27
7.3 Set Transmission Parameters ..................................................................................... 27
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Chapter 8 Video and Audio ................................................................................................... 29
8.1 Video Settings ............................................................................................................... 29
8.1.1 Stream Type ....................................................................................................... 29
8.1.2 Video Type ......................................................................................................... 29
8.1.3 Resolution .......................................................................................................... 29
8.1.4 Bitrate Type and Max. Bitrate ........................................................................... 30
8.1.5 Video Quality ...................................................................................................... 30
8.1.6 Frame Rate ......................................................................................................... 30
8.1.7 Video Encoding .................................................................................................. 30
8.1.8 Smoothing .......................................................................................................... 32
8.1.9 Display VCA Info ................................................................................................ 32
8.2 Display Settings ............................................................................................................ 32
8.2.1 Image Adjustment ............................................................................................. 32
8.2.2 Image Adjustment (Thermal Channel) ............................................................ 32
8.2.3 DNR ..................................................................................................................... 33
8.2.4 Set Palette .......................................................................................................... 34
8.2.5 DDE ..................................................................................................................... 34
8.2.6 Brightness Sudden Change .............................................................................. 34
8.2.7 Mirror .................................................................................................................. 34
8.3 Set Privacy Mask .......................................................................................................... 34
8.4 OSD ................................................................................................................................ 35
Chapter 9 Video Recording and Picture Capture .................................................................. 36
9.1 Storage Settings ........................................................................................................... 36
9.1.1 Set Memory Card ............................................................................................... 36
9.1.2 Set NAS .............................................................................................................. 36
9.1.3 Set FTP ............................................................................................................... 37
9.1.4 Set Cloud Storage .............................................................................................. 37
9.2 Video Recording ........................................................................................................... 38
9.2.1 Record Automatically ........................................................................................ 39
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9.2.2 Record Manually ................................................................................................ 40
9.2.3 Playback and Download Video ......................................................................... 40
9.3 Capture Configuration .................................................................................................. 41
9.3.1 Capture Automatically....................................................................................... 41
9.3.2 Capture Manually ............................................................................................... 42
9.3.3 View and Download Picture .............................................................................. 42
Chapter 10 System and Security .......................................................................................... 43
10.1 View Device Information ............................................................................................ 43
10.2 Search and Manage Log ............................................................................................ 43
10.3 Import and Export Configuration File ....................................................................... 43
10.4 Export Diagnose Information .................................................................................... 44
10.5 Reboot ......................................................................................................................... 44
10.6 Restore and Default ................................................................................................... 44
10.7 Upgrade ....................................................................................................................... 44
10.8 View Open Source Software License........................................................................ 45
10.9 Time and Date ............................................................................................................ 45
10.9.1 Synchronize Time Manually ........................................................................... 45
10.9.2 Set NTP Server ................................................................................................. 46
10.9.3 Set DST ............................................................................................................. 46
10.10 Set RS-232 ................................................................................................................ 46
10.11 Set RS-485 ................................................................................................................ 47
10.12 Security ..................................................................................................................... 47
10.12.1 Authentication ............................................................................................... 47
10.12.2 Security Audit Log ......................................................................................... 48
10.12.3 Set IP Address Filter...................................................................................... 49
10.12.4 Set SSH .......................................................................................................... 49
10.12.5 Set HTTPS ...................................................................................................... 49
10.12.6 Set QoS........................................................................................................... 51
10.12.7 Set IEEE 802.1X ............................................................................................. 51
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10.13 User and Account ..................................................................................................... 52
10.13.1 Set User Account and Permission ............................................................... 52
Chapter 11 Appendix ............................................................................................................. 54
11.1 Common Material Emissivity Reference .................................................................. 54
11.2 FAQ .............................................................................................................................. 54
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Chapter 1 Overview
1.1 Introduction
Thermal Presence Detector is a detector based on thermal imaging technology.
Due to the advantages of thermal imaging, the detector is able to achieve the detection
tasks without the influence of changing light condition.
The detector can be used for health tracking such as out of room detection, out of bed
detection, exit without return detection, fall down detection, and people overstay detection
in nursing homes.
1.2 Application
The mobile client Hik-Connect or PC client iVMS-4200 and HikCentral Professional can be
used to configure the detector and to receive alarm information.
Table 1-1 Applications
Main Parts
Usage
Main Setting Procedure
●
Thermal Presence
Detector
●
PC Client iVMS-4200 and
HikCentral Professional
Use PC client to configure
and manage the device, and
receive alarm notifications.
Activate and add the device
to PC client iVMS-4200 and
HikCentral Professional.
See
User Manual of iVMS-
4200
and
User Manual of
HikCentral Professional
for
instructions.
●
Thermal Presence
Detector
●
Mobile Client Hik-
Connect
Use your mobile client to
configure and manage the
device, and receive alarm
notifications.
●
Activate and configure
the device. See
Device
Activation and
Accessing
.
●
Add the device to your
mobile client. See
Enable
Hik-Connect Service on
Camera
.
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2
Chapter 2 Device Activation and Accessing
To protect the security and privacy of the user account and data, you should set a login
password to activate the device when access the device via network.
Note
Refer to the user manual of the software client for the detailed information about the client
software activation.
2.1 Activate the Device via SADP
Search and activate the online devices via SADP software.
Before You Start
Access
https://www.hikmicrotech.com
to get SADP software to install.
Steps
1. Connect your computer to the same Wi-Fi network that the device is in.
2. Run SADP software to search the online devices of the LAN.
3. Check Device Status from the device list, and select Inactive device.
4. Create and input the new password in the password field, and confirm the password.
Caution
We highly recommend you create a strong password of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of your product. And we recommend
you reset your password regularly, especially in the high security system, resetting the
password monthly or weekly can better protect your product.
5. Click OK.
Device Status changes into Active.
6. Optional: Change the network parameters of the device in Modify Network Parameters.
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2.2 Activate the Device via Browser
You can access and activate the device via the browser.
Steps
1. Connect the device to the PC using the network cables.
2. Change the IP address of the PC and device to the same segment.
Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the
PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set
the IP address of the PC to 192.168.1.100.
3. Input
192.168.1.64
in the browser.
4. Set device activation password.
Caution
We highly recommend you create a strong password of your own choosing (using a
minimum of 8 characters, including at least three of the following categories: upper case
letters, lower case letters, numbers, and special characters) in order to increase the
security of your product. And we recommend you reset your password regularly,
especially in the high security system, resetting the password monthly or weekly can
better protect your product.
5. Click OK.
6. Input the activation password to log in to the device.
7. Optional: Go to Configuration
→
Network
→
Basic
→
TCP/IP to change the IP
address of the device to the same segment of your network.
2.3 Login
Log in to the device via Web browser.
2.3.1 Plug-in Installation
Certain operation systems and web browser may restrict the display and operation of the
device function. You should install plug-in or complete certain settings to ensure normal
Thermal Presence Detector User Manual
4
display and operation. For detailed restricted function, refer to the actual device.
Operating System
Web Browser
Operation
Windows
Internet Explorer 10+
Follow pop-up prompts to
complete plug-in
installation.
Google Chrome 57+
Mozilla Firefox 52+
Click to
download and install plug-
in.
Go to Configuration
→
Network
→
Advanced
Settings
→
Network
Service to enable
WebSocket or WebSockets
for normal view if plug-in
installation is not required.
Display and operation of
certain functions are
restricted. For example,
Playback and Picture are
not available. For detailed
restricted function, refer to
the actual device.
Mac OS 10.13+
Mac Safari 12+
Plug-in installation is not
required.
Go to Configuration
→
Network
→
Advanced
Settings
→
Network
Service to enable
WebSocket or WebSockets
for normal view. Display
and operation of certain
functions are restricted. For
example, Playback and
Picture are not available.
For detailed restricted
function, refer to the actual
device.
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Note
The device only supports Windows and Mac OS system and does not support Linux
system.
2.3.2 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Configuration
→
System
→
Security
→
Security Service, and enable Enable Illegal
Login Lock. Illegal Login Attempts and Locking Duration are configurable.
Illegal Login Attempts
When your login attempts with the wrong password reach the set times, the device is
locked.
Locking Duration
The device releases the lock after the setting duration.
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Chapter 3 Network Settings
3.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network.
IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without
conflicting to each other.
Go to Configuration
→
Basic Configuration
→
Network
→
TCP/IP for parameter
settings.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automatically gets the IPv4 parameters from the network if you check
DHCP. The device IP address is changed after enabling the function. You can use
SADP to get the device IP address.
Note
The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).
Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet
Mask, and IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device
Mac address.
Note
Route advertisement mode requires the support from the router that the device is
connected to.
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7
DHCP
The IPv6 address is assigned by the server, router or gateway.
Manual
Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network
administrator for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit
that can be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with
domain name. And it is also required for some applications (e.g., sending email). Set
Preferred DNS Server and Alternate DNS server properly if needed.
3.1.1 Multicast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be
automatically detected by client software via private multicast protocol in the LAN.
3.2 Port
The device port can be modified when the device cannot access the network due to port
conflicts.
Caution
Do not modify the default port parameters at will, otherwise the device may be
inaccessible.
Go to Configuration
→
Network
→
Basic Settings
→
Port for port settings.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when
the HTTP Port is modified to 81, you need to enter
http://192.168.1.64:81
in the browser
for login.
RTSP Port
It refers to the port of real-time streaming protocol.
HTTPS Port
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8
It refers to the port through which the browser accesses the device with certificate.
Certificate verification is required to ensure the secure access.
Server Port
It refers to the port through which the client adds the device.
WebSocket Port
TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communication protocol port for plug-in free preview. Certificate
verification is required to ensure the secure access.
Note
●
WebSocket Port and WebSockets Port are only supported by certain models.
●
For device models that support that function, go to Configuration
→
Network
→
Advanced Settings
→
Network Service to enable it.
3.3 Port Mapping
By setting port mapping, you can access devices through the specified port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer
to
Port
to modify the device ports.
Steps
1. Go to Configuration
→
Network
→
Basic Settings
→
NAT.
2. Select the port mapping mode.
Auto Port Mapping
Refer to
Set Auto Port Mapping
for detailed information.
Manual Port
Mapping
Refer to
Set Manual Port Mapping
for detailed information.
3. Click Save.
3.3.1 Set Auto Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the
default name.
Thermal Presence Detector User Manual
9
2. Select the port mapping mode to Auto.
3. Click Save.
Note
UPnP™ function on the router should be enabled at the same time.
3.3.2 Set Manual Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the
default name.
2. Select the port mapping mode to Manual, and set the external port to be the same as
the internal port.
3. Click Save.
What to do next
Go to the router port mapping settings interface and set the port number and IP address to
be the same as those on the device. For more information, refer to the router user manual.
3.4 Multicast
Multicast is group communication where data transmission is addressed to a group of
destination devices simultaneously.
Go to Configuration
→
Network
→
Basic Settings
→
Multicast for the multicast
settings.
IP Address
It stands for the address of multicast host.
Stream Type
The stream type as the multicast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.
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3.5 SNMP
You can set the SNMP network management protocol to get the alarm event and
exception messages in network transmission.
Before You Start
Before setting the SNMP, you should download the SNMP software and manage to receive
the device information via SNMP port.
Steps
1. Go to the settings page: Configuration
→
Network
→
Advanced Settings
→
SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
Note
The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required.
SNMP v1 is not secure and SNMP v2 requires password for access. And SNMP v3
provides encryption and if you use the third version, HTTPS protocol must be enabled.
3. Configure the SNMP settings.
4. Click Save.
3.6 Access to Device via Domain Name
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the
device can be mapped to a domain name resolution server to realize the network access
via domain name.
Before You Start
Registration on the DDNS server is required before configuring the DDNS settings of the
device.
Steps
1. Refer to
TCP/IP
to set DNS parameters.
2. Go to the DDNS settings page: Configuration
→
Network
→
Basic Settings
→
DDNS.
3. Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution.
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4. Input the domain name information, and click Save.
5. Check the device ports and complete port mapping. Refer to
Port
to check the device
port , and refer to
Port Mapping
for port mapping settings.
6. Access the device.
By Browsers
Enter the domain name in the browser address bar to access
the device.
By Client Software
Add domain name to the client software. Refer to the client
manual for specific adding methods.
3.7 Access to Device via PPPoE Dial Up Connection
This device supports the PPPoE auto dial-up function. The device gets a public IP address
by ADSL dial-up after the device is connected to a modem. You need to configure the
PPPoE parameters of the device.
Steps
1. Go to Configuration
→
Network
→
Basic Settings
→
PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.
Dynamic IP
After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
Confirm
Input your dial-up password again.
4. Click Save.
5. Access the device.
By Browsers
Enter the WAN dynamic IP address in the browser address bar
to access the device.
By Client Software
Add the WAN dynamic IP address to the client software. Refer
to the client manual for details.
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12
Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always
changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you
need to get a domain name from the DDNS provider (e.g. DynDns.com). Refer to
Access
to Device via Domain Name
for detail information.
3.8 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.
3.8.1 Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to activate the camera before enabling the service.
Steps
1. Access the camera via web browser.
2. Enter platform access configuration interface. Configuration
→
Network
→
Advanced
Settings
→
Platform Access
3. Select Hik-Connect as the Platform Access Mode.
4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
6. Create a verification code or change the old verification code for the camera.
Note
The verification code is required when you add the camera to Hik-Connect service.
7. Save the settings.
3.8.2 Enable Hik-Connect Service via SADP Software
This part introduce how to enable Hik-Connect service via SADP software of an activated
camera.
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Steps
1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a verification code or change the old verification code.
Note
The verification code is required when you add the camera to Hik-Connect service.
5. Click and read "Terms of Service" and "Privacy Policy".
6. Confirm the settings.
3.8.3 Access Camera via Hik-Connect
Hik-Connect is an application for mobile devices. Using the App, you can view live image,
receive alarm notification and so on.
Before You Start
Connect the camera to network with network cables.
Steps
1. Download Hik-Connect from
https://www.hikmicrotech.com
and install it on your
mobile device.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to
add the camera. You can find the QR code on the package.
5. Follow the prompts to set the network connection and add the camera to your Hik-
Connect account.
For detailed information, refer to the user manual of the Hik-Connect app.
3.9 Set ISUP
When the device is registered on ISUP platform (formerly called Ehome), you can visit and
manage the device, transmit data, and forward alarm information over public network.
Steps
1. Go to Configuration
→
Network
→
Advanced Settings
→
Platform Access.
2. Select ISUP as the platform access mode.
3. Select Enable.
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14
4. Select a protocol version and input related parameters.
5. Click Save.
Register status turns to Online when the function is correctly set.
3.10 Set Alarm Server
The device can send alarms to destination IP address or host name through HTTP, HTTPS,
or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or
ISUP data transmission.
Steps
1. Go to Configuration
→
Network
→
Advanced Settings
→
Alarm Server.
2. Enter Destination IP or Host Name, URL, and Port.
3. Select Protocol.
Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts
the data transmission during communication.
4. Click Test to check if the IP or host is available.
5. Click Save.
3.11 Set Network Service
You can control the ON/OFF status of certain protocol as desired.
Steps
Note
This function varies according to different models.
1. Go to Configuration
→
Network
→
Advanced Settings
→
Network Service.
2. Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57
and its above version or Mozilla Firefox 52 and its above version to visit the device.
Otherwise, live view, image capture, and digital zoom function cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
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15
TLS (Transport Layer Security)
The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according
to your need.
3. Click Save.
3.12 Set SRTP
The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP)
internet protocol, intended to provide encryption, message authentication and integrity,
and replay attack protection to the RTP data in both unicast and multicast applications.
Steps
1. Go to Configuration
→
Network
→
Advanced Settings
→
SRTP.
2. Select Server Certificate.
3. Select Encrypted Algorithm.
4. Click Save.
Note
Only certain device models support this function.
3.13 SIP
The Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining,
and terminating real-time sessions that include voice, video and messaging applications.
The function can be used for timely communication in health tracking events.
Enable this function and set the parameters. Click Save to save the settings and register
device on SIP server. Refresh the window and check whether the device has been
registered or not.
Click Edit to set the IP addresses which are allowed to operate the SIP information.
Click Add to add the phone numbers to the alarm list.
Note
●
You can enable the SIP linkage for health tracking after the configuration, and the device
will automatically dial the number in the alarm list when the alarm is triggered.
●
The dialing interval of the same number is 30 s.
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Chapter 4 Health Tracking
Health tracking is used to detect out of bed, out of room, fall down, people overstay, and
exit without return for specified groups, such as the elderly in nursing homes. The device
triggers alarms when there are exceptions, so as to prevent accidents.
4.1 Set Fall Down Detection Rule
Fall down detection detects if the people fall down and stay on the ground over long time.
Set the detection rule for this function, and the device triggers alarms when the falling
down duration exceeds the set value.
Steps
1. Go to Configuration
→
Health Tracking
→
Rule.
2. Select the rule type as Fall Down.
3. Set the duration for falling down.
4. Check to enable this rule. Click Save.
5. Refer to
Set Arming Schedule
for setting scheduled time. Refer to
Linkage Method
Settings
for setting linkage method.
6. Set the Advanced Configuration.
1) Click Advanced Configuration.
2) Input the installation height of the device.
3) Select the fall height change threshold in the list. The fall down alarm can only be
triggered when the height change exceeds.
Note
You can select the threshold according to the height of the bed or chair to reduce the
probable causes of false alarms such as sitting or lying.
4) Click Save.
4.2 Set Exit Without Return Detection Rule
Exit without return detection detects if the people stay in the toilet for over long time. Set
the detection rule for this function, and the device triggers alarms when the in-toilet
duration exceeds the set value.
Steps
1. Go to Configuration
→
Health Tracking
→
Rule.
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2. Click to add a rule, and enter a name for the rule.
3. Select the rule type as Exit Without Return.
4. Click , and a yellow line will appear on the live view.
Note
B is the toilet direction.
5. Optional: Left click the yellow line, hold the mouse to adjust its position, and drag the
end of the line with the mouse to adjust its length and angle.
6. Set the duration for the in-toilet time.
7. Check to enable this rule.
8. Click Save.
9. Refer to
Set Arming Schedule
for setting scheduled time. Refer to
Linkage Method
Settings
for setting linkage method.
4.3 Set Out of Bed Detection Rule
Set a rule for the out of bed detection. After enabling the rule, the device triggers alarms
when the people leave the bed.
Steps
1. Go to Configuration
→
Health Tracking
→
Rule.
2. Click to add a rule, and enter a name for the rule.
3. Select the rule type as Out of Bed.
4. Click , and click on the live image to draw a region.
Note
●
Only 1 out of bed rule can be configured.
●
The rule area must be a convex quadrilateral.
5. Optional: Drag the frame to adjust the position of the drawn area.
6. Set the sensitivity for the rule.
7. Check to enable this rule.
8. Click Save.
9. Refer to
Set Arming Schedule
for setting scheduled time. Refer to
Linkage Method
Settings
for setting linkage method.
4.4 Set Out of Room Detection Rule
Set rules for the out of room detection. After enabling the rule, the device triggers alarms
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18
when the people leave the room.
Steps
1. Go to Configuration
→
Health Tracking
→
Rule.
2. Click to add a rule, and enter a name for the rule.
3. Select the rule type as Out of Room.
4. Click , and a yellow line will appear on the live view.
5. Select the line crossing direction from the drop-down list.
6. Optional: Left click the yellow line, hold the mouse to adjust its position, and drag the
end of the line with the mouse to adjust its length and angle.
7. Set the sensitivity for the rule.
8. Check to enable this rule.
9. Click Save.
10. Refer to
Set Arming Schedule
for setting scheduled time. Refer to
Linkage Method
Settings
for setting linkage method.
4.5 Set People Overstay Detection Rule
People overstay detection detects if people stay in the drawn area for over long time. Set
the detection rule for this function, and the device triggers alarms when the overstay
duration exceeds the set value.
Steps
1. Go to Configuration
→
Health Tracking
→
Rule.
2. Click to add a rule, and enter a name for the rule.
3. Select the rule type as People Overstay.
4. Click , and click on the live image to draw an area.
Note
The rule area must be a convex quadrilateral.
5. Optional: Drag the frame to adjust the position of the drawn area.
6. Set the overstay duration and overstay people number.
7. Check to enable this rule.
8. Click Save.
9. Refer to
Set Arming Schedule
for setting scheduled time. Refer to
Linkage Method
Settings
for setting linkage method.
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Note
At most 5 people overstay rules can be configured. If you have configured a out of bed
rule, only 4 people overstay rules can be configured.
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Chapter 5 Event and Alarm
This part introduces the configuration of events. The device takes certain response to
triggered alarm.
5.1 Set Exception Alarm
Exception such as network disconnection can trigger the device to take corresponding
action.
Steps
1. Go to Configuration
→
Event
→
Basic Event
→
Exception.
2. Select Exception Type.
HDD Full
The HDD storage is full.
HDD Error
Error occurs in HDD.
Network
Disconnected
The device is offline.
IP Address
Conflicted
The IP address of current device is same as that of other device
in the network.
Illegal Login
Incorrect user name or password is entered.
3. Refer to
Linkage Method Settings
for setting linkage method.
4. Click Save.
5.2 Detect Audio Exception
Audio exception detection function detects the abnormal sound in the scene, such as the
sudden increase/decrease of the sound intensity, and some certain actions can be taken
as response.
Steps
1. Go to Configuration
→
Event
→
Smart Event
→
Audio Exception Detection.
2. Select one or several audio exception detection types.
Audio Loss Detection
Detect sudden loss of audio track.
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Sudden Increase of Sound Intensity Detection
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold
are configurable.
Note
●
The lower the sensitivity is, the more significant the change should be to trigger the
detection.
●
The sound intensity threshold refers to the sound intensity reference for the
detection. It is recommended to set as the average sound intensity in the
environment. The louder the environment sound, the higher the value should be.
You can adjust it according to the real environment.
Sudden Decrease of Sound Intensity Detection
Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to
Set Arming Schedule
for setting scheduled time. Refer to
Linkage Method
Settings
for setting linkage methods.
4. Click Save.
Note
The function varies according to different models.
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Chapter 6 Arming Schedule and Alarm Linkage
Arming schedule is a customized time period in which the device performs certain tasks.
Alarm linkage is the response to the detected certain incident or target during the
scheduled time.
6.1 Set Arming Schedule
Set the valid time of the device tasks.
Steps
1. Click Arming Schedule.
2. Drag the time bar to draw desired valid time.
Note
Up to 8 periods can be configured for one day.
3. Adjust the time period.
–
Click on the selected time period, and enter the desired value. Click Save.
–
Click on the selected time period. Drag the both ends to adjust the time period.
–
Click on the selected time period, and drag it on the time bar.
4. Optional: Click Copy to... to copy the same settings to other days.
5. Click Save.
6.2 Linkage Method Settings
You can enable the linkage functions when an event or alarm occurs.
6.2.1 Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has
been configured, the device sends alarm information to the connected alarm output device
when an alarm is triggered.
Steps
1. Go to Configuration
→
Event
→
Basic Event
→
Alarm Output.
2. Set alarm output parameters.
Automatic Alarm
For the information about the configuration, see
Automatic
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Alarm
.
Manual Alarm
For the information about the configuration, see
Manual Alarm
.
3. Click Save.
Manual Alarm
You can trigger an alarm output manually.
Steps
1. Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external
alarm device.
Alarm Name
Edit a name for the alarm output.
Delay
Select Manual.
2. Click Manual Alarm to enable manual alarm output.
3. Optional: Click Clear Alarm to disable manual alarm output.
Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output
automatically in the set arming schedule.
Steps
1. Set automatic alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external
alarm device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see
Set Arming
Schedule
.
3. Click Copy to… to copy the parameters to other alarm output channels.
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4. Click Save.
6.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and configured the FTP/NAS/memory card uploading, the device
sends the alarm information to the FTP server, network attached storage and memory
card when an alarm is triggered.
Refer to
Set FTP
to set the FTP server.
Refer to
Set NAS
for NAS configuration.
Refer to
Set Memory Card
for memory card storage configuration.
6.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm
information when an alarm event is detected.
For email settings, refer to
Set Email
.
Set Email
When the email is configured and Send Email is enabled as a linkage method, the device
sends an email notification to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email function. Go to Configuration
→
Network
→
Basic Settings
→
TCP/IP for DNS settings.
Steps
1. Go to email settings page: Configuration
→
Network
→
Advanced Settings
→
Email.
2. Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server,
and SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input
your user name and password to log in to the server.
3) Set the E-mail Encryption.
●
When you select SSL or TLS, and disable STARTTLS, emails are sent after
encrypted by SSL or TLS. The SMTP port should be set as 465.
●
When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted
by STARTTLS, and the SMTP port should be set as 25.
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Note
If you want to use STARTTLS, make sure that the protocol is supported by your
email server. If you check the Enable STARTTLS while the protocol is not supported
by your email sever, your email is sent with no encryption.
4) Optional: If you want to receive notification with alarm pictures, check Attached
Image. The notification email has 3 attached alarm pictures about the event with
configurable image capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is well configured.
3. Click Save.
6.2.4 Alarm to Voice Phone
Dial the number in the SIP alarm list and the corresponding center can operate the voice
call.
Note
●
The dialing interval of the same number is 30 s.
●
The linkage is supported only when the device is registered to the SIP server.
6.2.5 Notify Surveillance Center
Check Notify Surveillance Center, the alarm information is uploaded to the surveillance
center when an alarm event is detected.
6.2.6 Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event.
For recording settings, refer to
Video Recording and Picture Capture
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Chapter 7 Live View
It introduces the live view parameters, function icons and transmission parameters
settings.
7.1 Live View Parameters
The supported functions vary depending on the model.
7.1.1 Start and Stop Live View
Click Live View. Click to start live view. Click to stop live view.
7.1.2 Window Proportion
●
refers to the window size is 16 : 9.
●
refers to the window size is 4 : 3.
●
refers to original window size.
●
refers to self-adaptive window size.
7.1.3 Live View Stream Type
Select the live view stream type according to your needs. For the detailed information
about the stream type selection, refer to
Stream Type
.
7.1.4 Select the Third-Party Plug-in
When the live view cannot display via certain browsers, you can change the plug-in for live
view according to the browser.
Steps
1. Click Live View.
2. Click to select the plug-in.
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7.1.5 Start Digital Zoom
It helps to see a detailed information of any region in the image.
Steps
1. Click to enable the digital zoom.
2. In live view image, drag the mouse to select the desired region.
3. Click in the live view image to back to the original image.
7.2 Quick Set Live View
It offers a quick setup of display settings, OSD, and video/audio on live view page.
Steps
1. Click to show quick setup page.
2. Set display settings, OSD, and video/audio parameters.
–
For display settings, see
Display Settings
.
–
For OSD settings, see
OSD
.
–
For audio and video settings, see
Video and Audio
.
Note
The function is only supported by certain models.
7.3 Set Transmission Parameters
The live view image may be displayed abnormally according to the network conditions. In
different network environments, you can adjust the transmission parameters to solve the
problem.
Steps
1. Go to Configuration
→
Local.
2. Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and better video quality, yet the
real-time transmission will be affected. It is suitable for the stable network
environment.
UDP
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UDP is suitable for the unstable network environment that does not demand high
video fluency.
MULTICAST
MULTICAST is suitable for the situation that there are multiple clients. You should
set the multicast address for them before selection.
HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from
the device.
Play Performance
Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced
The device ensures both the real-time video image and the fluency.
Fluent
The device takes the video fluency as the priority over teal-time. In poor network
environment, the device cannot ensures video fluency even the fluency is enabled.
3. Click OK.
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Chapter 8 Video and Audio
This part introduces the configuration of video and audio related parameters.
8.1 Video Settings
This part introduces the settings of video parameters, such as, stream type, video
encoding, and resolution.
Go to setting page: Configuration
→
Video/Audio
→
Video.
8.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream
type.
Main Stream
The stream stands for the best stream performance the device supports. It usually
offers the best resolution and frame rate the device can do. But high resolution and
frame rate usually means larger storage space and higher bandwidth requirements in
transmission.
Sub Stream
The stream usually offers comparatively low resolution options, which consumes less
bandwidth and storage space.
Other Streams
Steams other than the main stream and sub stream may also be offered for customized
usage.
8.1.2 Video Type
Select the content (video audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
8.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher
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bandwidth and storage.
8.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate
It means that the stream is compressed and transmitted at a comparatively fixed
bitrate. The compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automatically adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the
image quality of complex scenes.
8.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is configurable. Select a video quality
according to actual needs. Note that higher video quality requires higher bandwidth.
8.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it
maintains image quality throughout. Note that higher frame rate requires higher bandwidth
and larger storage space.
8.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding.
Note
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression
standard. Without compressing image quality, it increases compression ratio and reduces
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31
the size of video file than MJPEG or MPEG-4 Part 2.
H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a
compression standard. In comparison to H.264, it offers better video compression at the
same resolution, frame rate and image quality.
MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe
coding technology is used. Images in a MJPEG format is compressed as individual JPEG
images.
Profile
This function means that under the same bitrate, the more complex the profile is, the
higher the quality of the image is, and the requirement for network bandwidth is also
higher.
I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be
independently decoded without any reference to other images. An I-frame consumes more
bits than other frames. Thus, video with more I-frames, in other words, smaller I-frame
interval, generates more steady and reliable data bits while requiring more storage space.
SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265
video compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality
video bitstream that contains one or more subset bitstreams that can themselves be
decoded with a complexity and reconstruction quality similar to that achieved using the
existing H.264 or H.265 design with the same quantity of data as in the subset bitstream.
The subset bitstream is derived by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be
consumed by basic hardware which can only decode a low-resolution subset, while more
advanced hardware will be able decode high quality video stream.
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8.1.8 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better
fluency of the stream will be, though, the video quality may not be so satisfactory. The
lower value of the smoothing is, the higher quality of the stream will be, though it may
appear not fluent.
8.1.9 Display VCA Info
VCA information can be displayed by Player and Video.
Player
Player means the VCA info can be displayed by the dedicated player provided by the
manufacturer.
Video
Video means the VCA info can be displayed by any general video player.
8.2 Display Settings
It offers the parameter settings to adjust image features.
Go to Configuration
→
Image
→
Display Settings.
Click Default to restore settings.
8.2.1 Image Adjustment
By adjusting the Brightness, and Contrast, the image can be best displayed.
8.2.2 Image Adjustment (Thermal Channel)
You can optimize the image display effect of thermal channel by manual correction.
Manual Correction
Click DPC (Defective Pixel Correction) to optimize the image once.
Note
It is a normal phenomenon that short video freezing might occur during the process of
Manual Correction.
Thermal AGC Mode
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Choose the AGC mode according to different scenes to balance and improve the image
quality.
●
Histogram: Choose for scene with obvious WDR and high temperature difference, can
improve image contrast and enhance image. E.g. the scene contains both indoor and
outdoor scenes.
●
Linear: Choose for scene with low temperature difference and the target is not
obvious, can improve image contrast and enhance image. E.g. the bird in forest.
●
Self-Adaptive: Choose AGC mode automatically according to current scene.
8.2.3 DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality.
Normal and Expert modes are selectable.
Normal
Set the DNR level to control the noise reduction degree. The higher level means stronger
reduction degree.
Expert
Set the DNR level for both space DNR and time DNR to control the noise reduction
degree. The higher level means stronger reduction degree.
Figure 8-1 DNR
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8.2.4 Set Palette
You can select the palette mode to display the thermal grayscale image to colored image.
Steps
1. Go to Configuration
→
Image
→
Display Settings.
2. Select a palette mode in Image Enhancement according to your need.
Result
The live view displays the image with palette.
8.2.5 DDE
Digital Detail Enhancement is used to adjust the details of the image. OFF and Normal
modes are selectable.
OFF
Disable this function.
Normal
Set the DDE level to control the details of the image. The higher the level is, the more
details shows, but the higher the noise is.
8.2.6 Brightness Sudden Change
When the brightness of target and the background is hugely different (the temperature
difference of target and background is huge), the system reduces the difference for
viewing.
8.2.7 Mirror
When the live view image is the reverse of the actual scene, this function helps to display
the image normally.
Select the mirror mode as needed.
Note
The video recording will be shortly interrupted when the function is enabled.
8.3 Set Privacy Mask
The function blocks certain areas in the live view to protect privacy. No matter how the
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device moves, the blocked scene will never be seen.
Steps
1. Go to privacy mask setting page: Configuration
→
Image
→
Privacy Mask.
2. Check Enable Mosaic Mask.
3. Click Draw Area. Drag the mouse in the live view to draw a closed area.
Drag the corners of
the area
Adjust the size of the area.
Drag the area
Adjust the position of the area.
Click Clear All
Clear all the areas you set.
4. Click Stop Drawing.
5. Click Save.
8.4 OSD
You can customize OSD (On-screen Display) information such as device name, time/date,
font, color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration
→
Image
→
OSD Settings. Set the corresponding
parameters, and click Save to take effect.
Displayed Information
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, and Font Color.
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Chapter 9 Video Recording and Picture Capture
This part introduces the operations of capturing video clips and snapshots, playback, and
downloading captured files.
9.1 Storage Settings
This part introduces the configuration of several common storage paths.
9.1.1 Set Memory Card
If you choose to store the files to memory card, make sure you insert and format the
memory card in advance.
Before You Start
Insert the memory card to the camera. For detailed installation, refer to
Quick Start Guide
of the camera.
Steps
1. Go to storage management setting page: Configuration
→
Storage
→
Storage
Management
→
HDD Management.
2. Select the memory card, and click Format to start initializing the memory card.
The Status of memory card turns to Normal from Uninitialized, which means the
memory card can be used normally.
3. Optional: Define the Quota of the memory card. Input the quota percentage for different
contents according to your need.
4. Click Save.
9.1.2 Set NAS
Take network server as network disk to store the record files, captured images, etc.
Before You Start
Get the IP address of the network disk first.
Steps
1. Go to NAS setting page: Configuration
→
Storage
→
Storage Management
→
Net
HDD.
2. Click HDD No.. Enter the server address and file path for the disk.
Server Address
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The IP address of the network disk.
File Path
The saving path of network disk files.
Mounting Type
Select file system protocol according to the operation system.
Enter user name and password of the net HDD to guarantee the security if SMB/CIFS
is selected.
3. Click Test to check whether the network disk is available.
4. Click Save.
9.1.3 Set FTP
You can configure the FTP server to save images which are captured by events or a timed
snapshot task.
Before You Start
Get the FTP server address first.
Steps
1. Go to Configuration
→
Network
→
Advanced Settings
→
FTP.
2. Configure FTP settings.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check
Anonymous to hide your device information during uploading.
Directory Structure
The saving path of snapshots in the FTP server.
3. Click Upload Picture to enable uploading snapshots to the FTP server.
4. Click Test to verify the FTP server.
5. Click Save.
9.1.4 Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The platform requests
picture directly from the cloud for picture and analysis. The function is only supported by
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certain models.
Steps
Caution
If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.
1. Go to Configuration
→
Storage
→
Storage Management
→
Cloud Storage.
2. Check Enable Cloud Storage.
3. Set basic parameters.
Protocol Version
The protocol version of the cloud video manager.
Server IP
The IP address of the cloud video manager. It supports IPv4
address.
Serve Port
The port of the cloud video manager. You are recommended to
use the default port.
AccessKey
The key to log in to the cloud video manager.
SecretKey
The key to encrypt the data stored in the cloud video manager.
User Name and
Password
The user name and password of the cloud video manager.
Picture Storage
Pool ID
The ID of the picture storage region in the cloud video manager.
Make sure storage pool ID and the storage region ID are the
same.
4. Click Test to test the configured settings.
5. Click Save.
9.2 Video Recording
This part introduces the operations of manual and scheduled recording, playback, and
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downloading recorded files.
9.2.1 Record Automatically
This function can record video automatically during configured time periods.
Before You Start
Select Trigger Recording in event settings for each record type except Continuous. See
Event and Alarm
for details.
Steps
Note
The function varies according to different models.
1. Go to Configuration
→
Storage
→
Schedule Settings
→
Record Schedule.
2. Check Enable.
3. Select a record type.
Note
The record type is vary according to different models.
Continuous
The video will be recorded continuously according to the schedule.
Motion
When motion detection is enabled and trigger recording is selected as linkage
method, object movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the
video is recorded after receiving alarm signal from external alarm input device.
Motion | Alarm
Video is recorded when motion is detected or alarm signal is received from the
external alarm input device.
Motion & Alarm
Video is recorded only when motion is detected and alarm signal is received from the
external alarm input device.
Event
The video is recorded when configured event is detected.
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4. Set schedule for the selected record type. Refer to
Set Arming Schedule
for the setting
operation.
5. Click Advanced to set the advanced settings.
Overwrite
Enable Overwrite to overwrite the video records when the storage space is full.
Otherwise the camera cannot record new videos.
Pre-record
The time period you set to record before the scheduled time.
Post-record
The time period you set to stop recording after the scheduled time.
Stream Type
Select the stream type for recording.
Note
When you select the stream type with higher bitrate, the actual time of the pre-record
and post-record may be less than the set value.
Recording Expiration
The recordings are deleted when they exceed the expired time. The expired time is
configurable. Note that once the recordings are deleted, they can not be recovered.
6. Click Save.
9.2.2 Record Manually
Steps
1. Go to Configuration
→
Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click in the live view interface to start recording. Click to stop recording.
9.2.3 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network
storage.
Steps
1. Click Playback.
2. Set search condition and click Search.
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The matched video files showed on the timing bar.
3. Click to play the video files.
–
Click to clip video files.
–
Click to play video files in full screen. Press ESC to exit full screen.
Note
Go to Configuration
→
Local, click Save clips to to change the saving path of clipped
video files.
4. Click on the playback interface to download files.
1) Set search condition and click Search.
2) Select the video files and then click Download.
Note
Go to Configuration
→
Local, click Save downloaded files to to change the saving
path of downloaded video files.
9.3 Capture Configuration
The device can capture the pictures manually or automatically and save them in
configured saving path. You can view and download the snapshots.
9.3.1 Capture Automatically
This function can capture pictures automatically during configured time periods.
Before You Start
If event-triggered capture is required, you should configure related linkage methods in
event settings. Refer to
Event and Alarm
for event settings.
Steps
1. Go to Configuration
→
Storage
→
Schedule Settings
→
Capture
→
Capture
Parameters.
2. Set the capture type.
Timing
Capture a picture at the configured time interval.
Event-Triggered
Capture a picture when an event is triggered.
3. Set the Format, Resolution, Quality, Interval, and Capture Number.
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4. Refer to
Set Arming Schedule
for configuring schedule time.
5. Click Save.
9.3.2 Capture Manually
Steps
1. Go to Configuration
→
Local.
2. Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparatively small, which is better for network
transmission.
BMP
The picture is compressed with good quality.
3. Click Save.
4. Click near the live view or play back window to capture a picture manually.
9.3.3 View and Download Picture
You can search, view and download the pictures stored in the local storage or network
storage.
Steps
1. Click Picture.
2. Set search condition and click Search.
The matched pictures showed in the file list.
3. Select the pictures then click Download to download them.
Note
Go to Configuration
→
Local, click Save snapshots when playback to change the
saving path of pictures.
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Chapter 10 System and Security
It introduces system maintenance, system settings and security management, and
explains how to configure relevant parameters.
10.1 View Device Information
You can view device information, such as Device No., Model, Serial No. and Firmware
Version.
Enter Configuration
→
System
→
System Settings
→
Basic Information to view the
device information.
10.2 Search and Manage Log
Log helps locate and troubleshoot problems.
Steps
1. Go to Configuration
→
System
→
Maintenance
→
Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search.
The matched log files will be displayed on the log list.
4. Optional: Click Export to save the log files in your computer.
10.3 Import and Export Configuration File
It helps speed up batch configuration on other devices with the same parameters.
Steps
1. Export configuration file.
1) Go to Configuration
→
System
→
Maintenance
→
Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current
configuration file.
3) Set the saving path to save the configuration file in local computer.
2. Import configuration file.
1) Access the device that needs to be configured via web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.
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10.4 Export Diagnose Information
Diagnose information includes running log, system information, hardware information.
Go to Configuration
→
System
→
Maintenance
→
Upgrade & Maintenance, and click
Diagnose Information to export diagnose information of the device.
10.5 Reboot
You can reboot the device via browser.
Go to Configuration
→
System
→
Maintenance
→
Upgrade & Maintenance, and click
Reboot.
10.6 Restore and Default
Restore and Default helps restore the device parameters to the default settings.
Steps
1. Go to Configuration
→
System
→
Maintenance
→
Upgrade & Maintenance.
2. Click Restore or Default according to your needs.
Restore
Reset device parameters, except user information, IP
parameters and video format to the default settings.
Default
Reset all the parameters to the factory default.
Note
Be careful when using this function. After resetting to the
factory default, all the parameters are reset to the default
settings.
10.7 Upgrade
Before You Start
You need to obtain the correct upgrade package.
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Caution
DO NOT disconnect power during the process, and the device reboots automatically after
upgrade.
Steps
1. Go to Configuration
→
System
→
Maintenance
→
Upgrade & Maintenance.
2. Choose one method to upgrade.
Firmware
Locate the exact path of the upgrade file.
Firmware Directory
Locate the directory which the upgrade file belongs to.
3. Click Browse to select the upgrade file.
4. Click Upgrade.
10.8 View Open Source Software License
Go to Configuration
→
System
→
System Settings
→
About, and click View Licenses.
10.9 Time and Date
You can configure time and date of the device by configuring time zone, time
synchronization and Daylight Saving Time (DST).
10.9.1 Synchronize Time Manually
Steps
1. Go to Configuration
→
System
→
System Settings
→
Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync..
4. Choose one time synchronization method.
–
Select Set Time, and manually input or select date and time from the pop-up calendar.
Check Sync. with computer time to synchronize the time of the device with that of the local
PC.
5. Click Save.
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10.9.2 Set NTP Server
You can use NTP server when accurate and reliable time source is required.
Before You Start
Set up a NTP server or obtain NTP server information.
Steps
1. Go to Configuration
→
System
→
System Settings
→
Time Settings.
2. Select Time Zone.
3. Click NTP.
4. Set Server Address, NTP Port and Interval.
Note
Server Address is NTP server IP address.
5. Click Test to test server connection.
6. Click Save.
10.9.3 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set
this function.
Steps
1. Go to Configuration
→
System
→
System Settings
→
DST.
2. Check Enable DST.
3. Select Start Time, End Time and DST Bias.
4. Click Save.
10.10 Set RS-232
RS-232 can be used to debug device or access peripheral device. RS-232 can realize
communication between the device and computer or terminal when the communication
distance is short.
Before You Start
Connect the device to computer or terminal with RS-232 cable.
Steps
1. Go to Configuration
→
System
→
System Settings
→
RS-232.
2. Set RS-232 parameters to match the device with computer or terminal.
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3. Click Save.
10.11 Set RS-485
RS-485 is used to connect the device to external device. You can use RS-485 to transmit
the data between the device and the computer or terminal when the communication
distance is too long.
Before You Start
Connect the device and computer or termial with RS-485 cable.
Steps
1. Go to Configuration
→
System
→
System Settings
→
RS-485.
2. Set the RS-485 parameters.
Note
You should keep the parameters of the device and the computer or terminal all the
same.
3. Click Save.
10.12 Security
You can improve system security by setting security parameters.
10.12.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration
→
System
→
Security
→
Authentication to choose authentication
protocol and method according to your needs.
RTSP Authentication
Digest and digest/basic are supported, which means authentication information is
needed when RTSP request is sent to the device. If you select digest/basic, it means the
device supports digest or basic authentication. If you select digest, the device only
supports digest authentication.
WEB Authentication
Digest and digest/basic are supported, which means authentication information is
needed when WEB request is sent to the device. If you select digest/basic, it means the
device supports digest or basic authentication. If you select digest, the device only
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supports digest authentication.
Note
Refer to the specific content of protocol to view authentication requirements.
10.12.2 Security Audit Log
The security audit logs refer to the security operation logs. You can search and analyze the
security log files of the device so as to find out the illegal intrusion and troubleshoot the
security events.
Security audit logs can be saved on device internal storage. The log will be saved every
half hour after device booting. Due to limited storage space, you can also save the logs on
a log server.
Search Security Audit Logs
You can search and analyze the security log files of the device so as to find out the illegal
intrusion and troubleshoot the security events.
Steps
Note
This function is only supported by certain camera models.
1. Go to Configuration
→
System
→
Maintenance
→
Security Audit Log.
2. Select log types, Start Time, and End Time.
3. Click Search.
The log files that match the search conditions will be displayed on the Log List.
4. Optional: Click Export to save the log files to your computer.
Set Log Server
The log server should support syslog (RFC 3164) over TLS.
Steps
1. Check Enable Log Upload Server.
2. Input Log Server IP and Log Server Port.
3. Click Test to test the settings.
4. Install client certificate.
1) Click Create to create the certificate request. Fill in the required information in the
pop-up window.
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2) Click Download to download the certificate request and submit it to the trusted
certificate authority for signature.
3) Install the signed certificate to the device.
5. Install the CA certificate to the device.
10.12.3 Set IP Address Filter
IP address filter is a tool for access control. You can enable the IP address filter to allow or
forbid the visits from the certain IP addresses.
IP address refers to IPv4.
Steps
1. Go to Configuration
→
System
→
Security
→
IP Address Filter.
2. Check Enable IP Address Filter.
3. Select the type of IP address filter.
Forbidden
IP addresses in the list cannot access the device.
Allowed
Only IP addresses in the list can access the device.
4. Edit the IP address filter list.
Add
Add a new IP address to the list.
Modify
Modify the selected IP address in the list.
Delete
Delete the selected IP address in the list.
5. Click Save.
10.12.4 Set SSH
SSH is a protocol to ensure security of remote login. This setting is reserved for
professional maintenance personnel only.
Steps
1. Go to Configuration
→
System
→
Security
→
Security Service.
2. Check Enable SSH.
3. Click Save.
10.12.5 Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identity
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authentication, which improves the security of remote access.
Steps
1. Go to Configuration
→
Network
→
Advanced Settings
→
HTTPS.
2. Check Enable.
3. Optional: Check HTTPS Browsing to access the device only via HTTPS protocol.
4. Click Delete to recreate and install certificate.
Create and install
self-signed
certificate
Refer to
Create and Install Self-signed Certificate
Create certificate
request and install
certificate
Refer to
Install Authorized Certificate
5. Click Save.
Create and Install Self-signed Certificate
Steps
1. Check Create Self-signed Certificate.
2. Click Create.
3. Follow the prompt to enter Country/Region, Hostname/IP, Validity and other
parameters.
4. Click OK.
Result
The device will install the self-signed certificate by default.
Install Authorized Certificate
If the demand for external access security is high, you can create and install authorized
certificate via HTTPS protocol to ensure the data transmission security.
Steps
1. Select Create certificate request first and continue the installation.
2. Click Create.
3. Follow the prompt to input Country/Region, Hostname/IP, Validity and other parameters.
4. Click Download to download the certificate request and submit it to the trusted authority
for signature.
5. Import certificate to the device.
–
Select Signed certificate is available, start the installation directly. Click Browse and
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Install to import the certificate to the device.
–
Select Create the certificate request first and continue the installation. Click Browse
and Install to import the certificate to the device.
6. Click Save.
10.12.6 Set QoS
QoS (Quality of Service) can help improve the network delay and network congestion by
setting the priority of data sending.
Note
QoS needs support from network device such as router and switch.
Steps
1. Go to Configuration
→
Network
→
Advanced Configuration
→
QoS.
2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
Note
Network can identify the priority of data transmission. The bigger the DSCP value is, the
higher the priority is. You need to set the same value in router while configuration.
3. Click Save.
10.12.7 Set IEEE 802.1X
IEEE 802.1x is a port-based network access control. It enhances the security level of the
LAN/WLAN. When devices connect to the network with IEEE 802.1x standard, the
authentication is needed.
Go to Configuration
→
Network
→
Advanced Settings
→
802.1X, and enable the
function.
Set Protocol and EAPOL Version according to router information.
Protocol
EAP-LEAP, EAP-TLS, and EAP-MD5 are selectable
EAP-LEAP and EAP-MD5
If you use EAP-LEAP or EAP-MD5, the authentication server must be configured.
Register a user name and password for 802.1X in the server in advance. Input the user
name and password for authentication.
EAP-TLS
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If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate,
User Certificate and Private Key.
EAPOL Version
The EAPOL version must be identical with that of the router or the switch.
10.13 User and Account
10.13.1 Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant different
permission to different user levels.
Caution
To increase security of using the device on the network, please change the password of
your account regularly. Changing the password every 3 months is recommended. If the
device is used in high-risk environment, it is recommended that the password should be
changed every month or week.
Steps
1. Go to Configuration
→
System
→
User Management
→
User Management.
2. Click Add. Enter User Name, select Level, and enter Password. Assign remote
permission to users based on needs.
Administrator
The administrator has the authority to all operations and can add users and operators
and assign permission.
User
Users can be assigned permission of viewing live video, setting PTZ parameters, and
changing their own passwords, but no permission for other operations.
Operator
Operators can be assigned all permission except for operations on the administrator
and creating accounts.
Modify
Select a user and click Modify to change the password and
permission.
Delete
Select a user and click Delete.
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Note
The administrator can add up to 31 user accounts.
3. Click OK.
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Chapter 11 Appendix
11.1 Common Material Emissivity Reference
Material
Emissivity
Human Skin
0.98
Printed Circuit Board
0.91
Concrete
0.95
Ceramic
0.92
Rubber
0.95
Paint
0.93
Wood
0.85
Pitch
0.96
Brick
0.95
Sand
0.90
Soil
0.92
Cloth
0.98
Hard Paperboard
0.90
White Paper
0.90
Water
0.96
11.2 FAQ
Scan the following QR code to get device common FAQ.
UD34928B
