Thermal Presence Detector
User Manual
Thermal Presence Detector User Manual
i
Legal Information
© 2022 Hangzhou Microimage Software Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the HIKMICRO website
(http://www.hikmicrotech.com).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other HIKMICRO's trademarks and logos are the properties of
HIKMICRO in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND
"WITH ALL FAULTS AND ERRORS". HIKMICRO MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKMICRO BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKMICRO
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKMICRO SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKMICRO WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Danger
Indicates a hazardous situation which, if not avoided, will or could
result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss.
Laws and Regulations
● In the use of the product, you must be in strict compliance with the electrical safety regulations
of the nation and region.
Transportation
● Keep the device in original or similar packaging while transporting it.
● Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need
to return the device to the factory with the original wrapper. Transportation without the
original wrapper may result in damage on the device and the company shall not take any
responsibilities.
● DO NOT drop the product or subject it to physical shock. Keep the device away from magnetic
interference.
Power Supply
● Please purchase the charger by yourself. Input voltage should meet the Limited Power Source
(16 VDC) according to the IEC62368 standard. Please refer to technical specifications for
detailed information.
● Make sure the plug is properly connected to the power socket.
● The socket-outlet shall be installed near the equipment and shall be easily accessible.
● DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards
caused by overload.
● DO NOT touch the bare metal contacts of the inlets after the circuit breaker is turned off.
Electricity still exists.
● + identifies the positive terminal(s) of equipment which is used with, or generates direct
current. - identifies the negative terminal(s) of equipment which is used with, or generates
direct current.
Battery
● Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions. Il y a risque d'explosion si la batterie est remplacée par une
batterie de type incorrect. Mettre au rebut les batteries usagées conformément aux
instructions.
● The built-in battery cannot be dismantled. Please contact the manufacture for repair if
necessary.
● For long-term storage of the battery, make sure it is fully charged every half year to ensure the
battery quality. Otherwise, damage may occur.
● This equipment is not suitable for use in locations where children are likely to be present.
● Improper replacement of the battery with an incorrect type may defeat a safeguard (for
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example, in the case of some lithium battery types).
● DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery,
which may result in an explosion.
● DO NOT leave the battery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of flammable liquid or gas.
● DO NOT subject the battery to extremely low air pressure, which may result in an explosion or
the leakage of flammable liquid or gas.
Installation
● Never place the equipment in an unstable location. The equipment may fall, causing serious
personal injury or death.
● This equipment is for use only with corresponding brackets. Use with other (carts, stands, or
carriers) may result in instability causing injury.
System Security
● You acknowledge that the nature of Internet provides for inherent security risks, and our
company shall not take any responsibilities for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, however, our company will provide timely
technical support if required.
● Please enforce the protection for the personal information and the data security as the device
may be confronted with the network security problems when it is connected to the Internet.
Please contact us when the device might exist network security risks.
● Please understand that you have the responsibility to configure all the passwords and other
security settings about the device, and keep your user name and password.
Maintenance
● If the product does not work properly, please contact your dealer or the nearest service center.
We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
● A few device components (e.g., electrolytic capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
● Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
● If the equipment is used in a manner not specified by the manufacturer, the protection
provided by the device may be impaired.
● To reduce the risk of fire, replace only with the same type and rating of fuse.
● The serial port of the equipment is used for debugging only.
Using Environment
● Make sure the running environment meets the requirement of the device. The operating
temperature shall be -20°C to 45°C (-4°F to 113°F), and the operating humidity shall be 95% or
less, no condensing.
● DO NOT expose the device to high electromagnetic radiation or dusty environments.
● DO NOT aim the lens at the sun or any other bright light.
● The equipment shall not be exposed to dripping or splashing and that no objects filled with
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liquids, such as vases, shall be placed on the equipment.
● No naked flame sources, such as lighted candles, should be placed on the equipment.
● Provide a surge suppressor at the inlet opening of the equipment under special conditions such
as the mountain top, iron tower, and forest.
● Burned fingers when handling the parts with symbol . Wait one-half hour after switching off
before handling the parts.
Emergency
● If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the
power cable, and contact the service center.
COMPLIANCE NOTICE: The thermal series products might be subject to export controls in various
countries or regions, including without limitation, the United States, European Union, United
Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your
professional legal or compliance expert or local government authorities for any necessary export
license requirements if you intend to transfer, export, re-export the thermal series products
between different countries.
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Contents
Chapter 1 Overview.................................................................................................................... 1
1.1 Introduction ........................................................................................................................... 1
1.2 Application ............................................................................................................................. 2
Chapter 2 Wi-Fi .......................................................................................................................... 4
2.1 Connect to Wi-Fi via Web Browser ....................................................................................... 4
2.2 Connect to Wi-Fi via Hik-Connect ......................................................................................... 5
Chapter 3 Device Activation and Accessing ................................................................................. 6
3.1 Activate the Device via SADP ................................................................................................ 6
3.2 Activate the Device via Browser ........................................................................................... 6
3.3 Login ....................................................................................................................................... 7
3.3.1 Plug-in Installation ..................................................................................................... 7
3.3.2 Illegal Login Lock......................................................................................................... 8
Chapter 4 People Number Management ..................................................................................... 9
4.1 Set People Number Management Rule ................................................................................ 9
Chapter 5 Heakth Tracking ....................................................................................................... 11
5.1 Set Exit Without Return Detection Rule ............................................................................. 11
5.2 Set Out of Bed Detection Rule ............................................................................................ 11
5.3 Set Out of Room Detection Rule ......................................................................................... 12
Chapter 6 Temperature Measurement...................................................................................... 13
6.1 Notice ................................................................................................................................... 13
6.2 Set Normal Mode ................................................................................................................ 13
6.3 Set Thermography Parameters ........................................................................................... 14
6.4 VCA Rule Display Settings ................................................................................................... 15
6.5 Set Shielded Region ............................................................................................................. 15
Chapter 7 Event and Alarm ....................................................................................................... 16
7.1 Set Exception Alarm ............................................................................................................ 16
7.2 Detect Audio Exception ....................................................................................................... 16
Chapter 8 Arming Schedule and Alarm Linkage ......................................................................... 18
8.1 Set Arming Schedule ........................................................................................................... 18
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8.2 Linkage Method Settings..................................................................................................... 18
8.2.1 Trigger Alarm Output ............................................................................................... 18
8.2.2 FTP/NAS/Memory Card Uploading ......................................................................... 19
8.2.3 Send Email ................................................................................................................ 20
8.2.4 Notify Surveillance Center ....................................................................................... 21
8.2.5 Trigger Recording ..................................................................................................... 21
8.2.6 Set Audible Alarm Output ........................................................................................ 21
Chapter 9 Live View .................................................................................................................. 22
9.1 Live View Parameters .......................................................................................................... 22
9.1.1 Start and Stop Live View .......................................................................................... 22
9.1.2 Window Proportion ................................................................................................. 22
9.1.3 Live View Stream Type ............................................................................................. 22
9.1.4 Select the Third-Party Plug-in .................................................................................. 22
9.1.5 Start Digital Zoom .................................................................................................... 22
9.2 Quick Set Live View ............................................................................................................. 23
9.3 Set Transmission Parameters ............................................................................................. 23
Chapter 10 Video and Audio ..................................................................................................... 25
10.1 Video Settings .................................................................................................................... 25
10.1.1 Stream Type ............................................................................................................ 25
10.1.2 Video Type .............................................................................................................. 25
10.1.3 Resolution ............................................................................................................... 25
10.1.4 Bitrate Type and Max. Bitrate ............................................................................... 25
10.1.5 Video Quality .......................................................................................................... 26
10.1.6 Frame Rate ............................................................................................................. 26
10.1.7 Video Encoding ....................................................................................................... 26
10.1.8 Smoothing .............................................................................................................. 27
10.1.9 Display VCA Info ..................................................................................................... 27
10.2 Display Settings ................................................................................................................. 28
10.2.1 Image Adjustment .................................................................................................. 28
10.2.2 Image Adjustment (Thermal Channel) .................................................................. 28
10.2.3 DNR ......................................................................................................................... 28
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10.2.4 Set Palette .............................................................................................................. 29
10.2.5 DDE ......................................................................................................................... 29
10.2.6 Brightness Sudden Change .................................................................................... 29
10.2.7 Mirror ...................................................................................................................... 29
10.3 Set Privacy Mask................................................................................................................ 30
10.4 OSD .................................................................................................................................... 30
10.5 Overlay Picture .................................................................................................................. 31
Chapter 11 Video Recording and Picture Capture ...................................................................... 32
11.1 Storage Settings ................................................................................................................. 32
11.1.1 Set Memory Card ................................................................................................... 32
11.1.2 Set NAS ................................................................................................................... 32
11.1.3 Set FTP .................................................................................................................... 33
11.1.4 Set Cloud Storage ................................................................................................... 34
11.2 Video Recording ................................................................................................................ 34
11.2.1 Record Automatically ............................................................................................. 34
11.2.2 Record Manually .................................................................................................... 36
11.2.3 Playback and Download Video .............................................................................. 36
11.3 Capture Configuration ....................................................................................................... 37
11.3.1 Capture Automatically ........................................................................................... 37
11.3.2 Capture Manually ................................................................................................... 37
11.3.3 View and Download Picture .................................................................................. 38
Chapter 12 Network Settings .................................................................................................... 39
12.1 TCP/IP ................................................................................................................................ 39
12.1.1 Multicast Discovery ................................................................................................ 40
12.2 Change Wi-Fi Parameters .................................................................................................. 40
12.3 Port .................................................................................................................................... 41
12.4 Port Mapping ..................................................................................................................... 41
12.4.1 Set Auto Port Mapping .......................................................................................... 42
12.4.2 Set Manual Port Mapping ...................................................................................... 42
12.5 Multicast ............................................................................................................................ 42
12.6 SNMP ................................................................................................................................. 43
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12.7 Access to Device via Domain Name .................................................................................. 43
12.8 Access to Device via PPPoE Dial Up Connection .............................................................. 44
12.9 Enable Hik-Connect Service on Camera............................................................................ 45
12.9.1 Enable Hik-Connect Service via Web Browser ...................................................... 45
12.9.2 Enable Hik-Connect Service via SADP Software .................................................... 45
12.9.3 Access Camera via Hik-Connect ............................................................................. 46
12.10 Set ISUP ............................................................................................................................ 46
12.11 Set Open Network Video Interface ................................................................................ 47
12.12 Set Alarm Host ................................................................................................................. 47
12.13 Set Alarm Server .............................................................................................................. 47
12.14 Set Network Service ........................................................................................................ 48
12.15 Set SRTP ........................................................................................................................... 48
Chapter 13 System and Security ............................................................................................... 49
13.1 View Device Information .................................................................................................. 49
13.2 Search and Manage Log .................................................................................................... 49
13.3 Import and Export Configuration File ............................................................................... 49
13.4 Export Diagnose Information ............................................................................................ 50
13.5 Reboot ............................................................................................................................... 50
13.6 Restore and Default .......................................................................................................... 50
13.7 Upgrade ............................................................................................................................. 50
13.8 View Open Source Software License ................................................................................ 51
13.9 Time and Date ................................................................................................................... 51
13.9.1 Synchronize Time Manually ................................................................................... 51
13.9.2 Set NTP Server ........................................................................................................ 51
13.9.3 Set DST .................................................................................................................... 52
13.10 Set RS-232 ........................................................................................................................ 52
13.11 Set RS-485 ........................................................................................................................ 52
13.12 Set Same Unit .................................................................................................................. 53
13.13 Security ............................................................................................................................ 53
13.13.1 Authentication...................................................................................................... 53
13.13.2 Security Audit Log ................................................................................................ 54
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13.13.3 Set IP Address Filter ............................................................................................. 54
13.13.4 Set SSH .................................................................................................................. 55
13.13.5 Set HTTPS .............................................................................................................. 55
13.13.6 Set QoS ................................................................................................................. 56
13.14 User and Account ............................................................................................................ 57
13.14.1 Set User Account and Permission ........................................................................ 57
Chapter 14 Appendix ................................................................................................................ 59
14.1 Common Material Emissivity Reference .......................................................................... 59
14.2 Device Command............................................................................................................... 59
14.3 Device Communication Matrix ......................................................................................... 60
14.4 FAQ ..................................................................................................................................... 60
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Chapter 1 Overview
1.1 Introduction
Thermal Presence Detector is a detector based on thermal imaging technology.
Due to the advantages of thermal imaging, the detector is able to achieve the detection tasks
without the influence of changing light condition.
The device supports network connection by mobile App or web browser on a mobile phone or on
a computer with Wi-Fi function. Data transmission, live view and device configuration are available
with web browser and mobile application.
The detector can be used for people number detection, people existence detection, and abnormal
temperature monitoring in meeting rooms, libraries, etc. It can also be used for health tracking
such as out of room detection, out of bed detection, and exit without return detection in nursing
homes.
Table 1-1 Function and Settings
Function
Descriptions
Main Settings
People Number Detection and
People Existence Detection
Detector detects the people
number in a region. When
abnormal number is detected,
the device triggers alarms.
The people existence status is
able to be uploaded
continuously when the people
existence detection is
enabled.
The function is ideal to use in
the situation where people
number should be restricted
to a certain quantity.
Enable Number of People
Exception Detection, People
Existence Detection and
complete related settings. See
People Number Management
for instructions.
Voice warning is supported
when you select Audible
Warning as the alarm linkage
of detected exceptions and
complete the related settings.
See People Number
Management and Set Audible
Alarm Output for instructions.
The device also supports
outputting alarm signals to a
connected peripheral device.
See Quick Start Guide of the
detector for alarm cable
connection, and see Trigger
Alarm Output for device
settings.
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Function
Descriptions
Main Settings
Temperature Measurement
and Abnormal Temperature
Alarm
Detect the temperatures in
the detection scene. When
abnormal temperature is
detected, the device triggers
alarms and uploads the alarm
information.
The function is often used for
fire prevention in places such
as, warehouse, laboratory,
museum, meeting room.
Enable Temperature
Measurement and complete
related settings. See
Temperature Measurement
for instructions.
Voice warning is supported
when you select Audible
Warning as the alarm linkage
of detected exceptions and
complete the related settings.
See People Number
Management and Set Audible
Alarm Output for instructions.
Out of Room Detection, Out of
Bed Detection, and Exit
Without Return Detection
Detect if the people leave the
room or bed in the detection
scene. When the people leave
the room or bed, the device
triggers alarms and uploads
alarm information.
Detect if the people stay in
the toilet for over long time.
When the in-toilet time
exceeds the set duration, the
device triggers alarms and
uploads the alarm
information.
The functions are used to
track the health status of
specified groups such as the
elderly in nursing homes.
Enable Out of Room
Detection, Out of Bed
Detection, and Exit Without
Return Detection and
complete related settings. See
Health Tracking for
instructions.
The device also supports
outputting alarm signals to a
connected peripheral device.
See Quick Start Guide of the
detector for alarm cable
connection, and see Trigger
Alarm Output for device
settings.
1.2 Application
The mobile client Hik-Connect or PC client iVMS-4200 and HikCentral Professional can be used to
configure the detector and to receive alarm information.
Table 1-2 Applications
Main Parts
Usage
Main Setting Procedure
● Thermal Presence Detector
Use PC client to configure and
1. Connect the device to a
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Main Parts
Usage
Main Setting Procedure
● PC Client iVMS-4200 and
HikCentral Professional
manage the device, and
receive alarm notifications.
Wi-Fi network. See Wi-Fi.
2. Activate and add the
device to PC client iVMS-
4200 and HikCentral
Professional. See User
Manual of iVMS-4200 and
User Manual of HikCentral
Professional for
instructions.
● Thermal Presence Detector
● Mobile Client Hik-Connect
Use your mobile client to
configure and manage the
device, and receive alarm
notifications.
● Connect the device to a Wi-
Fi network. See Wi-Fi.
● Activate and configure the
device. See Device
Activation and Accessing.
● Add the device to your
mobile client. See Enable
Hik-Connect Service on
Camera.
● Thermal Presence Detector
● Modbus-RTU
Use the Modbus-RTU protocol
to upload offline alarm
information, such as the
people existence status and
the temperature
measurement data to third-
party platforms.
● Activate and configure the device. See Device Activation and Accessing.
● Make sure the third-party platform supports the Modbus-RTU protocol.
● Connect the thermal presence detector to your PC or other terminal devices with the RS-485
cable.
● Enable the Modbus-RTU protocol. See Set RS-485.
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Chapter 2 Wi-Fi
Connect the device to a desired network.
2.1 Connect to Wi-Fi via Web Browser
Use a web browser on you smart phone or your computer (with Wi-Fi function) to connect the
device to a Wi-Fi network.
Before You Start
Install and power on the device.
Steps
1. Enable the Wi-Fi function on your mobile phone/computer.
2. Select the device wireless AP (Access Point) from the Wi-Fi list.
Note
Every device has a unique AP SSID, HM-AP_ABCDEF. ABCDEF stands for the verification code of
your device, which you can find on the device label.
3. Enter the password of your device AP.
Note
The password is the last eight characters of the device serial number.
For example, if the device serial number is D12345678, then the AP password is 12345678.
4. Open the browser on mobile phone/computer, tap Refresh to select the Wi-Fi network that the
device needs to connect to, and enter password of the selected Wi-Fi network.
5. Check the device indicator to see if the connection is successful.
Table 2-1 Indicator Status
Indicator Status
Description
Flash about every 2 seconds.
Network connected.
Flash about every 0.2 second.
Network connection failed.
Note
If the connection fails, please try again.
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What to do next
You can change the Wi-Fi parameters at Configuration → Network Settings → Advanced Settings
→ Wi-Fi. See Change Wi-Fi Parameters for instructions.
2.2 Connect to Wi-Fi via Hik-Connect
Use Hik-Connect on your smart phone to connect the device to a Wi-Fi network.
Before You Start
Power on the device, and connect your mobile device to a Wi-Fi.
Steps
1. Download Hik-Connect from https://www.hikmicrotech.com/en/ and install it on your mobile
device.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
4. In the App, tap "+" on the upper-right corner and then scan the QR code of the camera to add
the camera. You can find the QR code on the package.
Note
If the QR code is missing or too blur to be recognized, you can also add the camera by inputting
the camera's serial number.
5. Select the Wi-Fi network that your mobile device has connected to, input the password of the
Wi-Fi network, and tap Next to start the Wi-Fi connection process.
6. Tap Connect to a Network in the popup interface.
7. Input the verification code of your camera. The verification code is on the camera label.
8. Tap Add in the next interface to finish adding.
For detailed information, refer to the user manual of the Hik-Connect App.
9. Check the device indicator to see if the connection is successful.
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Chapter 3 Device Activation and Accessing
To protect the security and privacy of the user account and data, you should set a login password
to activate the device when access the device via network.
Note
Refer to the user manual of the software client for the detailed information about the client
software activation.
3.1 Activate the Device via SADP
Search and activate the online devices via SADP software.
Before You Start
Access https://www.hikmicrotech.com/en/ to get SADP software to install.
Steps
1. Connect your computer to the same Wi-Fi network that the device is in.
2. Run SADP software to search the online devices of the LAN.
3. Check Device Status from the device list, and select Inactive device.
4. Create and input the new password in the password field, and confirm the password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including upper case letters, lower case letters, numbers, and special characters)
in order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
5. Click OK.
Device Status changes into Active.
6. Optional: Change the network parameters of the device in Modify Network Parameters.
3.2 Activate the Device via Browser
You can access and activate the device via the browser.
Steps
1. Connect your computer to the same Wi-Fi network that the device is in.
2. Change the IP address of the computer and device to the same segment.
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Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the computer
from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP
address of the PC to 192.168.1.100.
3. Input 192.168.1.64 in the browser.
4. Set device activation password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
5. Click OK.
6. Input the activation password to log in to the device.
7. Optional: Go to Configuration → Network → Basic → TCP/IP to change the IP address of the
device to the same segment of your network.
3.3 Login
Log in to the device via Web browser.
3.3.1 Plug-in Installation
Certain operation systems and web browser may restrict the display and operation of the device
function. You should install plug-in or complete certain settings to ensure normal display and
operation. For detailed restricted function, refer to the actual device.
Operating System
Web Browser
Operation
Windows
Internet Explorer 10+
Follow pop-up prompts to
complete plug-in installation.
Google Chrome 57+
Mozilla Firefox 52+
Click to
download and install plug-in.
Go to Configuration →
Network → Advanced
Settings → Network Service
to enable WebSocket or
WebSockets for normal view if
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Operating System
Web Browser
Operation
plug-in installation is not
required. Display and
operation of certain functions
are restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.
Mac OS 10.13+
Mac Safari 12+
Plug-in installation is not
required.
Go to Configuration →
Network → Advanced
Settings → Network Service
to enable WebSocket or
WebSockets for normal view.
Display and operation of
certain functions are
restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.
Note
The device only supports Windows and Mac OS system and does not support Linux system.
3.3.2 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login
Lock. Illegal Login Attempts and Locking Duration are configurable.
Illegal Login Attempts
When your login attempts with the wrong password reach the set times, the device is locked.
Locking Duration
The device releases the lock after the setting duration.
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Chapter 4 People Number Management
People number management is used to detect the people number in a predefined area. When the
number is abnormal, the device triggers alarms.
4.1 Set People Number Management Rule
Draw the detection area and set detection rule for people number management.
Before You Start
Go to Configuration → System → Maintenance → VCA Resource Type, and select Temperature
Measurement + People Number Management.
Steps
1. Go to Configuration → People Number Management → Rule.
2. Click to add a region and enter a region name.
Note
Click to clear the selected region.
3. Click , and click on the live image to draw a region.
4. Set detection parameters for the region.
People Number OSD
Check the item to display the real-time people number of the region on live image.
Drag the yellow OSD frame to adjust the display position.
Alarm Times Per Exception
Check the item to enable the function and enter a desired Times.
The Times stands for the maximum times of uploading alarm information for one exception
incident. If the parameter is not set, the device uploads the alarm information continuously
until the exception disappears.
Alarm Interval
It is the minimum time interval for the device to upload alarms for a different exception
incident. If the interval between two exceptions is less the set value, the second exception
will not trigger alarm uploading.
First Alarm Delay
It is the time the device waits before it triggers alarm and uploads information.
This parameter helps to filter out the interference caused by people moving around the edge
of the detection region.
5. Optional: Check Number of People Exception Detection, and set the Alarm Trigger Condition.
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6. Optional: Check Enable People Existence Detection.
The device will detect whether there are people in the region and upload the result. The alarm
information that contains people existence status and people number will be uploaded
according to the set alarm interval.
Note
Select Modbus-RTU protocol in RS-485 configuration, and then the device can upload the offline
alarm information that contains people existence status and people number. Refer to Set RS-
485for RS-485 settings.
7. Click Save.
8. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
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Chapter 5 Health Tracking
Health tracking is used to detect out of bed, out of room, and exit without return for specified
groups, such as the elderly in nursing homes. The device triggers alarms when there are
exceptions, so as to prevent accidents.
5.1 Set Exit Without Return Detection Rule
Exit without return detection detects if the people stay in the toilet for over long time. Set the
detection rule for this function, and the device triggers alarms when the in-toilet duration exceeds
the set value.
Before You Start
Go to Configuration → System → Maintenance → VCA Resource Type, and select Temperature
Measurement + Health Tracking.
Steps
1. Go to Configuration → Health Tracking → Rule.
2. Click to add a rule, and enter a name for the rule.
3. Select the rule type as Exit Without Return.
4. Click , and a yellow line will appear on the live view.
Note
B is the toilet direction.
5. Optional: Left click the yellow line, hold the mouse to adjust its position, and drag the end of the
line with the mouse to adjust its length and angle.
6. Set the duration for the in-toilet time.
7. Check to enable this rule.
8. Click Save.
9. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5.2 Set Out of Bed Detection Rule
Set a rule for the out of bed detection. After enabling the rule, the device triggers alarms when the
people leave the bed.
Before You Start
Go to Configuration → System → Maintenance → VCA Resource Type, and select Temperature
Measurement + Health Tracking.
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Steps
1. Go to Configuration → Health Tracking → Rule.
2. Click to add a rule, and enter a name for the rule.
3. Select the rule type as Out of Bed.
4. Click , and click on the live image to draw a region.
Note
● Only 1 out of bed rule can be configured.
● The rule area must be a convex quadrilateral.
5. Optional: Drag the frame to adjust the position of the drawn area.
6. Set the sensitivity for the rule.
7. Check to enable this rule.
8. Click Save.
9. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5.3 Set Out of Room Detection Rule
Set rules for the out of room detection. After enabling the rule, the device triggers alarms when
the people leave the room.
Before You Start
Go to Configuration → System → Maintenance → VCA Resource Type, and select Temperature
Measurement + Health Tracking.
Steps
1. Go to Configuration → Health Tracking → Rule.
2. Click to add a rule, and enter a name for the rule.
3. Select the rule type as Out of Room.
4. Click , and a yellow line will appear on the live view.
5. Select the line crossing direction from the drop-down list.
6. Optional: Left click the yellow line, hold the mouse to adjust its position, and drag the end of the
line with the mouse to adjust its length and angle.
7. Set the sensitivity for the rule.
8. Check to enable this rule.
9. Click Save.
10. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
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Chapter 6 Temperature Measurement
When you enable this function, the device measures the actual temperature of the scene. It
alarms when temperature exceeds the temperature threshold value.
6.1 Notice
This part introduces the notices of configuring temperature measurement function.
● The target surface should be as vertical to the optical axis as possible. It is recommended that
the angle of oblique image plane should be less than 45°.
● The target image pixels should be more than 5 × 5.
6.2 Set Normal Mode
This function is used to measure the temperature of the whole scene and alarm.
Steps
1. Go to Configuration → Temperature Measurement → Basic Settings, and check Enable
Temperature Measurement.
2. Refer to Set Thermography Parameters to set the parameters.
3. Go to Configuration → Temperature Measurement → Advanced Settings, and select Normal.
4. Configure the parameters of normal mode.
Emissivity
Set the emissivity of your target. The emissivity of each object is different.
Distance
The distance between the target and the device.
Pre-Alarm Threshold
When the temperature of target exceeds the pre-alarm threshold, and this status keeps more
than Filtering Time, it triggers pre-alarm.
Alarm Threshold
When the temperature of target exceeds the alarm threshold, and this status keeps more
than Filtering Time, it triggers alarm.
Pre-Alarm Output and Alarm Output
Check Pre-Alarm Output and Alarm Output to link the pre-alarm or alarm with the connected
alarm device.
5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
6. Click Save.
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The maximum and minimum temperature will be displayed on the live view.
Note
Go to Image → VCA Rules Display to adjust the fonts size and the temperature color of normal,
alarm and pre-alarm.
6.3 Set Thermography Parameters
Configure the parameters of temperature measurement.
Steps
1. Go to Configuration → Local, and enable Display Temperature Info.
Display Temperature Info.
Select Yes to display temperature information on live view.
Enable Rules to display the rules information on live view.
2. Click Save.
3. Go to Configuration → Temperature Measurement → Basic Settings to configure parameters.
Enable Temperature Measurement
Check to enable temperature measurement function.
Enable Color-Temperature
Check to display Temperature-Color Ruler in live view.
Display Temperature Info. on Stream
Check to display temperature information on the stream.
Display Max./Min./Average Temperature
Check to display maximum/minimum/average temperature information on live view when
the temperature measurement rule is line or area.
Position of Thermometry Info
Select the position of temperature information showed on the live view.
● Near Target: display the information beside the temperature measurement rule.
● Top Left: display the information on the top left of screen.
Add Original Data on Capture
Check to add data on alarm triggered capture of thermal channel.
Add Original Data on Stream
Check to add original data on thermal view.
Data Refresh Interval
It means the refresh interval of temperature information.
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Unit
Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K).
Temperature Range
Select the temperature measurement range.
Version
View the version of current algorithm.
Calibration File Version
View the version of calibration file.
Alarm Interval
Set the time interval of alarms.
4. Click Save.
Note
Select Modbus-RTU protocol in RS-485 configuration, and then the device can upload the offline
temperature measurement information. Refer to Set RS-485for RS-485 settings.
6.4 VCA Rule Display Settings
The VCA rule display refers to the function that you can customize the displayed overlay
information of the VCA rule, which includes the font size and line and frame color.
You can go to Configuration → Image → VCA Rule Display to select the desired font size, and set
the line and frame color.
6.5 Set Shielded Region
You can configure areas from being detected.
Steps
1. Check Enable Shield Area.
2. Click .
3. Drag the mouse in the live view to draw the area. You can drag the corners of the red rectangle
area to change its shape and size.
4. Right click the mouse to stop drawing.
5. Optional: Select one area and click to delete it.
6. Click Save.
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Chapter 7 Event and Alarm
This part introduces the configuration of events. The device takes certain response to triggered
alarm.
7.1 Set Exception Alarm
Exception such as network disconnection can trigger the device to take corresponding action.
Steps
1. Go to Configuration → Event → Basic Event → Exception.
2. Select Exception Type.
HDD Full
The HDD storage is full.
HDD Error
Error occurs in HDD.
Network
Disconnected
The device is offline.
IP Address Conflicted
The IP address of current device is same as that of other device in the
network.
Illegal Login
Incorrect user name or password is entered.
3. Refer to Linkage Method Settings for setting linkage method.
4. Click Save.
7.2 Detect Audio Exception
Audio exception detection function detects the abnormal sound in the scene, such as the sudden
increase/decrease of the sound intensity, and some certain actions can be taken as response.
Steps
1. Go to Configuration → Event → Smart Event → Audio Exception Detection.
2. Select one or several audio exception detection types.
Audio Loss Detection
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detection
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are
configurable.
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Note
● The lower the sensitivity is, the more significant the change should be to trigger the
detection.
● The sound intensity threshold refers to the sound intensity reference for the detection. It is
recommended to set as the average sound intensity in the environment. The louder the
environment sound, the higher the value should be. You can adjust it according to the real
environment.
Sudden Decrease of Sound Intensity Detection
Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage methods.
4. Click Save.
Note
The function varies according to different models.
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Chapter 8 Arming Schedule and Alarm Linkage
Arming schedule is a customized time period in which the device performs certain tasks. Alarm
linkage is the response to the detected certain incident or target during the scheduled time.
8.1 Set Arming Schedule
Set the valid time of the device tasks.
Steps
1. Click Arming Schedule.
2. Drag the time bar to draw desired valid time.
Note
Up to 8 periods can be configured for one day.
3. Adjust the time period.
– Click on the selected time period, and enter the desired value. Click Save.
– Click on the selected time period. Drag the both ends to adjust the time period.
– Click on the selected time period, and drag it on the time bar.
4. Optional: Click Copy to... to copy the same settings to other days.
5. Click Save.
8.2 Linkage Method Settings
You can enable the linkage functions when an event or alarm occurs.
8.2.1 Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has been
configured, the device sends alarm information to the connected alarm output device when an
alarm is triggered.
Steps
1. Go to Configuration → Event → Basic Event → Alarm Output.
2. Set alarm output parameters.
Automatic Alarm
For the information about the configuration, see Automatic Alarm.
Manual Alarm
For the information about the configuration, see Manual Alarm.
3. Click Save.
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Manual Alarm
You can trigger an alarm output manually.
Steps
1. Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Edit a name for the alarm output.
Delay
Select Manual.
2. Click Manual Alarm to enable manual alarm output.
3. Optional: Click Clear Alarm to disable manual alarm output.
Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the
set arming schedule.
Steps
1. Set automatic alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule.
3. Click Copy to… to copy the parameters to other alarm output channels.
4. Click Save.
8.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the
alarm information to the FTP server, network attached storage and memory card when an alarm is
triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS configuration.
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Refer to Set Memory Card for memory card storage configuration.
8.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm
information when an alarm event is detected.
For email settings, refer to Set Email.
Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an
email notification to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email function. Go to Configuration → Network → Basic
Settings → TCP/IP for DNS settings.
Steps
1. Go to email settings page: Configuration → Network → Advanced Settings → Email.
2. Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server, and
SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your
user name and password to log in to the server.
3) Set the E-mail Encryption.
● When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL
or TLS. The SMTP port should be set as 465.
● When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by
STARTTLS, and the SMTP port should be set as 25.
Note
If you want to use STARTTLS, make sure that the protocol is supported by your email
server. If you check the Enable STARTTLS while the protocol is not supported by your email
sever, your email is sent with no encryption.
4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The
notification email has 3 attached alarm pictures about the event with configurable image
capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is well configured.
3. Click Save.
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8.2.4 Notify Surveillance Center
Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center
when an alarm event is detected.
8.2.5 Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event.
For recording settings, refer to Video Recording and Picture Capture
8.2.6 Set Audible Alarm Output
When the device detects targets in the detection area, audible alarm can be triggered as a
warning.
Steps
1. Go to Configuration → Event → Basic Event → Audible Alarm Output.
2. Select an Alarm Type.
3. Select Sound Type and set related parameters.
– Select Warning and its contents. Set the alarm times you need.
– Select Custom Audio. You can select a custom audio file from the drop-down list. If no file is
available, you can click Add to upload an audio file that meets the requirement. Up to six
audio files can be uploaded, and each audio file shall not exceed 512 Kb.
4. Optional: Click Test to play the selected audio file on the device.
5. Set arming schedule for audible alarm. See Set Arming Schedule for details.
6. Click Save.
Note
The function is only supported by certain device models.
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Chapter 9 Live View
It introduces the live view parameters, function icons and transmission parameters settings.
9.1 Live View Parameters
The supported functions vary depending on the model.
9.1.1 Start and Stop Live View
Click Live View. Click to start live view. Click to stop live view.
9.1.2 Window Proportion
● refers to the window size is 16 : 9.
● refers to the window size is 4 : 3.
● refers to original window size.
● refers to self-adaptive window size.
9.1.3 Live View Stream Type
Select the live view stream type according to your needs. For the detailed information about the
stream type selection, refer to Stream Type.
9.1.4 Select the Third-Party Plug-in
When the live view cannot display via certain browsers, you can change the plug-in for live view
according to the browser.
Steps
1. Click Live View.
2. Click to select the plug-in.
9.1.5 Start Digital Zoom
It helps to see a detailed information of any region in the image.
Steps
1. Click to enable the digital zoom.
2. In live view image, drag the mouse to select the desired region.
3. Click in the live view image to back to the original image.
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9.2 Quick Set Live View
It offers a quick setup of display settings, OSD, video/audio and VCA resource settings on live view
page.
Steps
1. Click to show quick setup page.
2. Set display settings, OSD, video/audio and VCA resource parameters.
– For display settings, see Display Settings.
– For OSD settings, see OSD.
– For audio and video settings, see Video and Audio.
– For VCA settings, see Temperature Measurement.
Note
The function is only supported by certain models.
9.3 Set Transmission Parameters
The live view image may be displayed abnormally according to the network conditions. In different
network environments, you can adjust the transmission parameters to solve the problem.
Steps
1. Go to Configuration → Local.
2. Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and better video quality, yet the real-time
transmission will be affected. It is suitable for the stable network environment.
UDP
UDP is suitable for the unstable network environment that does not demand high video
fluency.
MULTICAST
MULTICAST is suitable for the situation that there are multiple clients. You should set the
multicast address for them before selection.
HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from the
device.
Play Performance
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Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced
The device ensures both the real-time video image and the fluency.
Fluent
The device takes the video fluency as the priority over teal-time. In poor network
environment, the device cannot ensures video fluency even the fluency is enabled.
3. Click OK.
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Chapter 10 Video and Audio
This part introduces the configuration of video and audio related parameters.
10.1 Video Settings
This part introduces the settings of video parameters, such as, stream type, video encoding, and
resolution.
Go to setting page: Configuration → Video/Audio → Video.
10.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually offers the
best resolution and frame rate the device can do. But high resolution and frame rate usually
means larger storage space and higher bandwidth requirements in transmission.
Sub Stream
The stream usually offers comparatively low resolution options, which consumes less bandwidth
and storage space.
Other Streams
Steams other than the main stream and sub stream may also be offered for customized usage.
10.1.2 Video Type
Select the content (video audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
10.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth
and storage.
10.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate
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It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The
compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automatically adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the image
quality of complex scenes.
10.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according
to actual needs. Note that higher video quality requires higher bandwidth.
10.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout. Note that higher frame rate requires higher bandwidth and larger
storage space.
10.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding.
Note
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard.
Without compressing image quality, it increases compression ratio and reduces the size of video
file than MJPEG or MPEG-4 Part 2.
H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression
standard. In comparison to H.264, it offers better video compression at the same resolution, frame
rate and image quality.
MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding
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technology is used. Images in a MJPEG format is compressed as individual JPEG images.
Profile
This function means that under the same bitrate, the more complex the profile is, the higher the
quality of the image is, and the requirement for network bandwidth is also higher.
I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently
decoded without any reference to other images. An I-frame consumes more bits than other
frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.
SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video
compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video
bitstream that contains one or more subset bitstreams that can themselves be decoded with a
complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265
design with the same quantity of data as in the subset bitstream. The subset bitstream is derived
by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by
basic hardware which can only decode a low-resolution subset, while more advanced hardware
will be able decode high quality video stream.
10.1.8 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency
of the stream will be, though, the video quality may not be so satisfactory. The lower value of the
smoothing is, the higher quality of the stream will be, though it may appear not fluent.
10.1.9 Display VCA Info
VCA information can be displayed by Player and Video.
Player
Player means the VCA info can be displayed by the dedicated player provided by the
manufacturer.
Video
Video means the VCA info can be displayed by any general video player.
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10.2 Display Settings
It offers the parameter settings to adjust image features.
Go to Configuration → Image → Display Settings.
Click Default to restore settings.
10.2.1 Image Adjustment
By adjusting the Brightness, and Contrast, the image can be best displayed.
10.2.2 Image Adjustment (Thermal Channel)
You can optimize the image display effect of thermal channel by setting background correction
and manual correction.
Background Correction
Fully cover the lens with an object of uniform temperature in front of the lens, such as foam
board or paperboard. When you click Correct, the device will take the uniform object as the
standard and optimize the image once.
Manual Correction
Click Correct to optimize the image once.
Note
It is a normal phenomenon that short video freezing might occur during the process of
Background Correction and Manual Correction.
Thermal AGC Mode
Choose the AGC mode according to different scenes to balance and improve the image quality.
● Histogram: Choose for scene with obvious WDR and high temperature difference, can
improve image contrast and enhance image. E.g. the scene contains both indoor and outdoor
scenes.
● Linear: Choose for scene with low temperature difference and the target is not obvious, can
improve image contrast and enhance image. E.g. the bird in forest.
● Self-Adaptive: Choose AGC mode automatically according to current scene.
10.2.3 DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal
and Expert modes are selectable.
Normal
Set the DNR level to control the noise reduction degree. The higher level means stronger
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reduction degree.
Expert
Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The
higher level means stronger reduction degree.
OFF
Disable the DNR function.
10.2.4 Set Palette
You can select the palette mode to display the thermal grayscale image to colored image.
Steps
1. Go to Configuration → Image → Display Settings.
2. Select a palette mode in Image Enhancement according to your need.
Result
The live view displays the image with palette.
10.2.5 DDE
Digital Detail Enhancement is used to adjust the details of the image. OFF and Normal modes are
selectable.
OFF
Disable this function.
Normal
Set the DDE level to control the details of the image. The higher the level is, the more details
shows, but the higher the noise is.
10.2.6 Brightness Sudden Change
When the brightness of target and the background is hugely different (the temperature difference
of target and background is huge), the system reduces the difference for viewing.
10.2.7 Mirror
When the live view image is the reverse of the actual scene, this function helps to display the
image normally.
Select the mirror mode as needed.
Note
The video recording will be shortly interrupted when the function is enabled.
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10.3 Set Privacy Mask
The function blocks certain areas in the live view to protect privacy. No matter how the device
moves, the blocked scene will never be seen.
Steps
1. Go to privacy mask setting page: Configuration → Image → Privacy Mask.
2. Check Enable Mosaic Mask.
3. Click Draw Area. Drag the mouse in the live view to draw a closed area.
Drag the corners of
the area
Adjust the size of the area.
Drag the area
Adjust the position of the area.
Click Clear All
Clear all the areas you set.
4. Click Stop Drawing.
5. Click Save.
10.4 OSD
You can customize OSD (On-screen Display) information such as device name, time/date, font,
color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding
parameters, and click Save to take effect.
Character Set
Select character set for displayed information. If Korean is required to displayed on screen, select
EUC-KR. Otherwise, select GBK.
Displayed Information
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.
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10.5 Overlay Picture
Overlay a customized picture on live view.
Before You Start
The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 ×
128 pixel.
Steps
1. Go to picture overlay setting page: Configuration → Image → Picture Overlay.
2. Click Browse to select a picture, and click Upload.
The picture with a red rectangle will appear in live view after successfully uploading.
3. Check Enable Picture Overlay.
4. Drag the picture to adjust its position.
5. Click Save.
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Chapter 11 Video Recording and Picture Capture
This part introduces the operations of capturing video clips and snapshots, playback, and
downloading captured files.
11.1 Storage Settings
This part introduces the configuration of several common storage paths.
11.1.1 Set Memory Card
If you choose to store the files to memory card, make sure you insert and format the memory card
in advance.
Before You Start
Insert the memory card to the camera. For detailed installation, refer to Quick Start Guide of the
camera.
Steps
1. Go to storage management setting page: Configuration → Storage → Storage Management →
HDD Management.
2. Select the memory card, and click Format to start initializing the memory card.
The Status of memory card turns to Normal from Uninitialized, which means the memory card
can be used normally.
3. Optional: Define the Quota of the memory card. Input the quota percentage for different
contents according to your need.
4. Click Save.
11.1.2 Set NAS
Take network server as network disk to store the record files, captured images, etc.
Before You Start
Get the IP address of the network disk first.
Steps
1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.
2. Click HDD No.. Enter the server address and file path for the disk.
Server Address
The IP address of the network disk.
File Path
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The saving path of network disk files.
Mounting Type
Select file system protocol according to the operation system.
Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is
selected.
3. Click Test to check whether the network disk is available.
4. Click Save.
11.1.3 Set FTP
You can configure the FTP server to save images which are captured by events or a timed snapshot
task.
Before You Start
Get the FTP server address first.
Steps
1. Go to Configuration → Network → Advanced Settings → FTP.
2. Configure FTP settings.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check Anonymous
to hide your device information during uploading.
Directory Structure
The saving path of snapshots in the FTP server.
Picture Filling Interval
For better picture management, you can set the picture filing interval from 1 day to 30 days.
Pictures captured in the same time interval will be saved in one folder named after the
beginning date and ending date of the time interval.
Picture Name
Set the naming rule for captured pictures. You can choose Default in the drop-down list to
use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g.,
10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by
adding a Custom Prefix to the default naming rule.
3. Click Upload Picture to enable uploading snapshots to the FTP server.
4. Click Test to verify the FTP server.
5. Click Save.
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11.1.4 Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The platform requests picture
directly from the cloud for picture and analysis. The function is only supported by certain models.
Steps
Caution
If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.
1. Go to Configuration → Storage → Storage Management → Cloud Storage.
2. Check Enable Cloud Storage.
3. Set basic parameters.
Protocol Version
The protocol version of the cloud video manager.
Server IP
The IP address of the cloud video manager. It supports IPv4 address.
Serve Port
The port of the cloud video manager. You are recommended to use
the default port.
AccessKey
The key to log in to the cloud video manager.
SecretKey
The key to encrypt the data stored in the cloud video manager.
User Name and
Password
The user name and password of the cloud video manager.
Picture Storage Pool
ID
The ID of the picture storage region in the cloud video manager.
Make sure storage pool ID and the storage region ID are the same.
4. Click Test to test the configured settings.
5. Click Save.
11.2 Video Recording
This part introduces the operations of manual and scheduled recording, playback, and
downloading recorded files.
11.2.1 Record Automatically
This function can record video automatically during configured time periods.
Before You Start
Select Trigger Recording in event settings for each record type except Continuous. See Event and
Alarm for details.
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Steps
Note
The function varies according to different models.
1. Go to Configuration → Storage → Schedule Settings → Record Schedule.
2. Check Enable.
3. Select a record type.
Note
The record type is vary according to different models.
Continuous
The video will be recorded continuously according to the schedule.
Motion
When motion detection is enabled and trigger recording is selected as linkage method, object
movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded after receiving alarm signal from external alarm input device.
Motion | Alarm
Video is recorded when motion is detected or alarm signal is received from the external alarm
input device.
Motion & Alarm
Video is recorded only when motion is detected and alarm signal is received from the
external alarm input device.
Event
The video is recorded when configured event is detected.
4. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting
operation.
5. Click Advanced to set the advanced settings.
Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise
the camera cannot record new videos.
Pre-record
The time period you set to record before the scheduled time.
Post-record
The time period you set to stop recording after the scheduled time.
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Stream Type
Select the stream type for recording.
Note
When you select the stream type with higher bitrate, the actual time of the pre-record and
post-record may be less than the set value.
Recording Expiration
The recordings are deleted when they exceed the expired time. The expired time is
configurable. Note that once the recordings are deleted, they can not be recovered.
6. Click Save.
11.2.2 Record Manually
Steps
1. Go to Configuration → Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click in the live view interface to start recording. Click to stop recording.
11.2.3 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
Steps
1. Click Playback.
2. Set search condition and click Search.
The matched video files showed on the timing bar.
3. Click to play the video files.
– Click to clip video files.
– Click to play video files in full screen. Press ESC to exit full screen.
Note
Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.
4. Click on the playback interface to download files.
1) Set search condition and click Search.
2) Select the video files and then click Download.
Note
Go to Configuration → Local, click Save downloaded files to to change the saving path of
downloaded video files.
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11.3 Capture Configuration
The device can capture the pictures manually or automatically and save them in configured saving
path. You can view and download the snapshots.
11.3.1 Capture Automatically
This function can capture pictures automatically during configured time periods.
Before You Start
If event-triggered capture is required, you should configure related linkage methods in event
settings. Refer to Event and Alarm for event settings.
Steps
1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
2. Set the capture type.
Timing
Capture a picture at the configured time interval.
Event-Triggered
Capture a picture when an event is triggered.
3. Set the Format, Resolution, Quality, Interval, and Capture Number.
4. Refer to Set Arming Schedule for configuring schedule time.
5. Click Save.
11.3.2 Capture Manually
Steps
1. Go to Configuration → Local.
2. Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparatively small, which is better for network
transmission.
BMP
The picture is compressed with good quality.
3. Click Save.
4. Click near the live view or play back window to capture a picture manually.
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11.3.3 View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage.
Steps
1. Click Picture.
2. Set search condition and click Search.
The matched pictures showed in the file list.
3. Select the pictures then click Download to download them.
Note
Go to Configuration → Local, click Save snapshots when playback to change the saving path of
pictures.
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Chapter 12 Network Settings
12.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network. IPv4 and
IPv6 are both supported. Both versions can be configured simultaneously without conflicting to
each other.
Go to Configuration → Basic Configuration → Network → TCP/IP for parameter settings.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The
device IP address is changed after enabling the function. You can use SADP to get the device
IP address.
Note
The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).
Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and
IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac
address.
Note
Route advertisement mode requires the support from the router that the device is connected
to.
DHCP
The IPv6 address is assigned by the server, router or gateway.
Manual
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Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator
for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can
be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain
name. And it is also required for some applications (e.g., sending email). Set Preferred DNS
Server and Alternate DNS server properly if needed.
12.1.1 Multicast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be automatically
detected by client software via private multicast protocol in the LAN.
12.2 Change Wi-Fi Parameters
Before You Start
The device should be connected to a Wi-Fi network. See Connect to Wi-Fi via Web Browser for
instructions.
Steps
1. Go to TCP/IP settings page: Configuration → Network → Settings → TCP/IP.
2. Select Wlan to set the parameters. Refer to TCP/IP for detailed configuration.
Note
For stable use of Wi-Fi, it is not recommended to use DHCP.
3. Go to Wi-Fi settings page: Configuration → Network → Advanced Settings → Wi-Fi.
4. Set and save the parameters.
1) Click Search.
2) Select a SSID, which should be the same as that of wireless router or AP.
The parameters of the network is automatically shown in Wi-Fi.
3) Select the Network Mode as Manage.
4) Input the key to connect the wireless network. The key should be that of the wireless
network connection you set on the router.
What to do next
Go to TCP/IP settings page: Configuration → Network → Basic Settings → TCP/IP, and click Wlan
to check the IPv4 Address and log in the device. See Login for detailed information.
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12.3 Port
The device port can be modified when the device cannot access the network due to port conflicts.
Caution
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Configuration → Network → Basic Settings → Port for port settings.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
RTSP Port
It refers to the port of real-time streaming protocol.
HTTPS Port
It refers to the port through which the browser accesses the device with certificate. Certificate
verification is required to ensure the secure access.
Server Port
It refers to the port through which the client adds the device.
WebSocket Port
TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communication protocol port for plug-in free preview. Certificate
verification is required to ensure the secure access.
Note
● WebSocket Port and WebSockets Port are only supported by certain models.
● For device models that support that function, go to Configuration → Network → Advanced
Settings → Network Service to enable it.
12.4 Port Mapping
By setting port mapping, you can access devices through the specified port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port
to modify the device ports.
Steps
1. Go to Configuration → Network → Basic Settings → NAT.
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2. Select the port mapping mode.
Auto Port Mapping
Refer to Set Auto Port Mapping for detailed information.
Manual Port
Mapping
Refer to Set Manual Port Mapping for detailed information.
3. Click Save.
12.4.1 Set Auto Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default
name.
2. Select the port mapping mode to Auto.
3. Click Save.
Note
UPnP™ function on the router should be enabled at the same time.
12.4.2 Set Manual Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default
name.
2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port.
3. Click Save.
What to do next
Go to the router port mapping settings interface and set the port number and IP address to be the
same as those on the device. For more information, refer to the router user manual.
12.5 Multicast
Multicast is group communication where data transmission is addressed to a group of destination
devices simultaneously.
Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.
IP Address
It stands for the address of multicast host.
Stream Type
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The stream type as the multicast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.
12.6 SNMP
You can set the SNMP network management protocol to get the alarm event and exception
messages in network transmission.
Before You Start
Before setting the SNMP, you should download the SNMP software and manage to receive the
device information via SNMP port.
Steps
1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
Note
The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required. SNMP v1
is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and
if you use the third version, HTTPS protocol must be enabled.
3. Configure the SNMP settings.
4. Click Save.
12.7 Access to Device via Domain Name
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device
can be mapped to a domain name resolution server to realize the network access via domain
name.
Before You Start
Registration on the DDNS server is required before configuring the DDNS settings of the device.
Steps
1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
3. Check Enable DDNS and select DDNS type.
DynDNS
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Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution.
4. Input the domain name information, and click Save.
5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings.
6. Access the device.
By Browsers
Enter the domain name in the browser address bar to access the
device.
By Client Software
Add domain name to the client software. Refer to the client manual
for specific adding methods.
12.8 Access to Device via PPPoE Dial Up Connection
This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL
dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of
the device.
Steps
1. Go to Configuration → Network → Basic Settings → PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.
Dynamic IP
After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
Confirm
Input your dial-up password again.
4. Click Save.
5. Access the device.
By Browsers
Enter the WAN dynamic IP address in the browser address bar to
access the device.
By Client Software
Add the WAN dynamic IP address to the client software. Refer to the
client manual for details.
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Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes
after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a
domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain
Name for detail information.
12.9 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.
12.9.1 Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to activate the camera before enabling the service.
Steps
1. Access the camera via web browser.
2. Enter platform access configuration interface. Configuration → Network → Advanced Settings
→ Platform Access
3. Select Hik-Connect as the Platform Access Mode.
4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
6. Create a verification code or change the old verification code for the camera.
Note
The verification code is required when you add the camera to Hik-Connect service.
7. Save the settings.
12.9.2 Enable Hik-Connect Service via SADP Software
This part introduce how to enable Hik-Connect service via SADP software of an activated camera.
Steps
1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
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4. Create a verification code or change the old verification code.
Note
The verification code is required when you add the camera to Hik-Connect service.
5. Click and read "Terms of Service" and "Privacy Policy".
6. Confirm the settings.
12.9.3 Access Camera via Hik-Connect
Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive
alarm notification and so on.
Before You Start
Connect the camera to network with network cables.
Steps
1. Download Hik-Connect from https://www.hikmicrotech.com/en/ and install it on your mobile
device.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to add
the camera. You can find the QR code on the package.
5. Follow the prompts to set the network connection and add the camera to your Hik-Connect
account.
For detailed information, refer to the user manual of the Hik-Connect app.
12.10 Set ISUP
When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage
the device, transmit data, and forward alarm information over public network.
Steps
1. Go to Configuration → Network → Advanced Settings → Platform Access.
2. Select ISUP as the platform access mode.
3. Select Enable.
4. Select a protocol version and input related parameters.
5. Click Save.
Register status turns to Online when the function is correctly set.
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12.11 Set Open Network Video Interface
If you need to access the device through Open Network Video Interface protocol, you can
configure the user settings to enhance the network security.
Steps
1. Go to Configuration → Network → Advanced Settings → Integration Protocol.
2. Check Enable Open Network Video Interface.
3. Click Add to configure the Open Network Video Interface user.
Delete
Delete the selected Open Network Video Interface user.
Modify
Modify the selected Open Network Video Interface user.
4. Click Save.
5. Optional: Repeat the steps above to add more Open Network Video Interface users.
12.12 Set Alarm Host
The device can send the alarm signal to the remote alarm host when an event occurs. The alarm
host refers to the PC installed with client software.
Steps
1. Go to Configuration → Network → Other.
2. Enter the alarm host IP and port.
3. Click Save.
12.13 Set Alarm Server
The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP
protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data
transmission.
Steps
1. Go to Configuration → Network → Advanced Settings → Alarm Server.
2. Enter Destination IP or Host Name, URL, and Port.
3. Select Protocol.
Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data
transmission during communication.
4. Click Test to check if the IP or host is available.
5. Click Save.
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12.14 Set Network Service
You can control the ON/OFF status of certain protocol as desired.
Steps
Note
This function varies according to different models.
1. Go to Configuration → Network → Advanced Settings → Network Service.
2. Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its
above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live
view, image capture, and digital zoom function cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
TLS (Transport Layer Security)
The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according to your
need.
3. Click Save.
12.15 Set SRTP
The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet
protocol, intended to provide encryption, message authentication and integrity, and replay attack
protection to the RTP data in both unicast and multicast applications.
Steps
1. Go to Configuration → Network → Advanced Settings → SRTP.
2. Select Server Certificate.
3. Select Encrypted Algorithm.
4. Click Save.
Note
Only certain device models support this function.
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Chapter 13 System and Security
It introduces system maintenance, system settings and security management, and explains how to
configure relevant parameters.
13.1 View Device Information
You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration → System → System Settings → Basic Information to view the device
information.
13.2 Search and Manage Log
Log helps locate and troubleshoot problems.
Steps
1. Go to Configuration → System → Maintenance → Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search.
The matched log files will be displayed on the log list.
4. Optional: Click Export to save the log files in your computer.
13.3 Import and Export Configuration File
It helps speed up batch configuration on other devices with the same parameters.
Steps
1. Export configuration file.
1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current
configuration file.
3) Set the saving path to save the configuration file in local computer.
2. Import configuration file.
1) Access the device that needs to be configured via web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.
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13.4 Export Diagnose Information
Diagnose information includes running log, system information, hardware information.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose
Information to export diagnose information of the device.
13.5 Reboot
You can reboot the device via browser.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.
13.6 Restore and Default
Restore and Default helps restore the device parameters to the default settings.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Click Restore or Default according to your needs.
Restore
Reset device parameters, except user information, IP parameters and
video format to the default settings.
Default
Reset all the parameters to the factory default.
Note
Be careful when using this function. After resetting to the factory
default, all the parameters are reset to the default settings.
13.7 Upgrade
Before You Start
You need to obtain the correct upgrade package.
Caution
DO NOT disconnect power during the process, and the device reboots automatically after upgrade.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Choose one method to upgrade.
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Firmware
Locate the exact path of the upgrade file.
Firmware Directory
Locate the directory which the upgrade file belongs to.
3. Click Browse to select the upgrade file.
4. Click Upgrade.
13.8 View Open Source Software License
Go to Configuration → System → System Settings → About Device, and click View Licenses.
13.9 Time and Date
You can configure time and date of the device by configuring time zone, time synchronization and
Daylight Saving Time (DST).
13.9.1 Synchronize Time Manually
Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync..
4. Choose one time synchronization method.
– Select Set Time, and manually input or select date and time from the pop-up calendar.
Check Sync. with computer time to synchronize the time of the device with that of the local PC.
5. Click Save.
13.9.2 Set NTP Server
You can use NTP server when accurate and reliable time source is required.
Before You Start
Set up a NTP server or obtain NTP server information.
Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click NTP.
4. Set Server Address, NTP Port and Interval.
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Note
Server Address is NTP server IP address.
5. Click Test to test server connection.
6. Click Save.
13.9.3 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this
function.
Steps
1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Select Start Time, End Time and DST Bias.
4. Click Save.
13.10 Set RS-232
RS-232 can be used to debug device or access peripheral device. RS-232 can realize
communication between the device and computer or terminal when the communication distance
is short.
Before You Start
Connect the device to computer or terminal with RS-232 cable.
Steps
1. Go to Configuration → System → System Settings → RS-232.
2. Set RS-232 parameters to match the device with computer or terminal.
3. Click Save.
13.11 Set RS-485
RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data
between the device and the computer or terminal when the communication distance is too long.
Before You Start
Connect the device and computer or termial with RS-485 cable.
Steps
1. Go to Configuration → System → System Settings → RS-485.
2. Set the RS-485 parameters.
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Note
You should keep the parameters of the device and the computer or terminal all the same.
3. Click Save.
13.12 Set Same Unit
Set the same temperature unit and distance unit. When you enable this function, the unit cannot
be configured separately in other setting pages
Steps
1. Go to Configuration → System → System Settings → Unit Settings.
2. Check Use Same Unit.
3. Set the temperature unit and distance unit.
4. Click Save.
13.13 Security
You can improve system security by setting security parameters.
13.13.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration → System → Security → Authentication to choose authentication protocol
and method according to your needs.
RTSP Authentication
Digest and digest/basic are supported, which means authentication information is needed when
RTSP request is sent to the device. If you select digest/basic, it means the device supports
digest or basic authentication. If you select digest, the device only supports digest
authentication.
WEB Authentication
Digest and digest/basic are supported, which means authentication information is needed when
WEB request is sent to the device. If you select digest/basic, it means the device supports digest
or basic authentication. If you select digest, the device only supports digest authentication.
Note
Refer to the specific content of protocol to view authentication requirements.
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13.13.2 Security Audit Log
The security audit logs refer to the security operation logs. You can search and analyze the security
log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour
after device booting. Due to limited storage space, you can also save the logs on a log server.
Search Security Audit Logs
You can search and analyze the security log files of the device so as to find out the illegal intrusion
and troubleshoot the security events.
Steps
Note
This function is only supported by certain camera models.
1. Go to Configuration → System → Maintenance → Security Audit Log.
2. Select log types, Start Time, and End Time.
3. Click Search.
The log files that match the search conditions will be displayed on the Log List.
4. Optional: Click Export to save the log files to your computer.
Set Log Server
The log server should support syslog (RFC 3164) over TLS.
Steps
1. Check Enable Log Upload Server.
2. Input Log Server IP and Log Server Port.
3. Click Test to test the settings.
4. Install client certificate.
1) Click Create to create the certificate request. Fill in the required information in the pop-up
window.
2) Click Download to download the certificate request and submit it to the trusted certificate
authority for signature.
3) Install the signed certificate to the device.
5. Install the CA certificate to the device.
13.13.3 Set IP Address Filter
IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid
the visits from the certain IP addresses.
IP address refers to IPv4.
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Steps
1. Go to Configuration → System → Security → IP Address Filter.
2. Check Enable IP Address Filter.
3. Select the type of IP address filter.
Forbidden
IP addresses in the list cannot access the device.
Allowed
Only IP addresses in the list can access the device.
4. Edit the IP address filter list.
Add
Add a new IP address to the list.
Modify
Modify the selected IP address in the list.
Delete
Delete the selected IP address in the list.
5. Click Save.
13.13.4 Set SSH
SSH is a protocol to ensure security of remote login. This setting is reserved for professional
maintenance personnel only.
Steps
1. Go to Configuration → System → Security → Security Service.
2. Check Enable SSH.
3. Click Save.
13.13.5 Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identity authentication,
which improves the security of remote access.
Steps
1. Go to Configuration → Network → Advanced Settings → HTTPS.
2. Check Enable.
3. Optional: Check HTTPS Browsing to access the device only via HTTPS protocol.
4. Click Delete to recreate and install certificate.
Create and install
self-signed certificate
Refer to Create and Install Self-signed Certificate
Create certificate
request and install
certificate
Refer to Install Authorized Certificate
5. Click Save.
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Create and Install Self-signed Certificate
Steps
1. Check Create Self-signed Certificate.
2. Click Create.
3. Follow the prompt to enter Country/Region, Hostname/IP, Validity and other parameters.
4. Click OK.
Result
The device will install the self-signed certificate by default.
Install Authorized Certificate
If the demand for external access security is high, you can create and install authorized certificate
via HTTPS protocol to ensure the data transmission security.
Steps
1. Select Create certificate request first and continue the installation.
2. Click Create.
3. Follow the prompt to input Country/Region, Hostname/IP, Validity and other parameters.
4. Click Download to download the certificate request and submit it to the trusted authority for
signature.
5. Import certificate to the device.
– Select Signed certificate is available, start the installation directly. Click Browse and Install
to import the certificate to the device.
– Select Create the certificate request first and continue the installation. Click Browse and
Install to import the certificate to the device.
6. Click Save.
13.13.6 Set QoS
QoS (Quality of Service) can help improve the network delay and network congestion by setting
the priority of data sending.
Note
QoS needs support from network device such as router and switch.
Steps
1. Go to Configuration → Network → Advanced Configuration → QoS.
2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
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Note
Network can identify the priority of data transmission. The bigger the DSCP value is, the higher
the priority is. You need to set the same value in router while configuration.
3. Click Save.
13.14 User and Account
13.14.1 Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant different permission to
different user levels.
Caution
To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is used in
high-risk environment, it is recommended that the password should be changed every month or
week.
Steps
1. Go to Configuration → System → User Management → User Management.
2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to
users based on needs.
Administrator
The administrator has the authority to all operations and can add users and operators and
assign permission.
User
Users can be assigned permission of viewing live video, setting PTZ parameters, and changing
their own passwords, but no permission for other operations.
Operator
Operators can be assigned all permission except for operations on the administrator and
creating accounts.
Modify
Select a user and click Modify to change the password and
permission.
Delete
Select a user and click Delete.
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Note
The administrator can add up to 31 user accounts.
3. Click OK.
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Chapter 14 Appendix
14.1 Common Material Emissivity Reference
Material
Emissivity
Human Skin
0.98
Printed Circuit Board
0.91
Concrete
0.95
Ceramic
0.92
Rubber
0.95
Paint
0.93
Wood
0.85
Pitch
0.96
Brick
0.95
Sand
0.90
Soil
0.92
Cloth
0.98
Hard Paperboard
0.90
White Paper
0.90
Water
0.96
14.2 Device Command
Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for HikMicro
thermal cameras.
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14.3 Device Communication Matrix
Scan the following QR code to get device communication matrix.
Note that the matrix contains all communication ports of HikMicro thermal cameras.
14.4 FAQ
Scan the following QR code to get device common FAQ.
UD28773B
