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8
Troubleshooting Chart
ISSUE MIGHT BE CAUSE BY RECOMMENDED SOLUTION
Deep fryer not working
Unit is not plugged in Check power source; properly plug in unit
Power switch has not been turned on
Check that the unit is correctly plugged in and
Power On/O๎ switch has been turned on
Plug/cord is damaged Contact Winco to make service arrangements
Food debris stuck on or between heating element
Unplug the unit, let unit cool, then clean around
elements to remove food debris
Safety reset switch activated
Possible causes are: dirty oil, too little oil in fry well,
or heating elements not in proper lowered position.
or
Refer to "Safety Reset Switch" (see page 6) section
of this manual. If problem persists, call for service
None of the above Contact Winco to make service arrangements
Oil is not heating up and
Temperature Ready Light is ON
Thermostat or heating element has failed Contact Winco to make service arrangements
Safety reset switch has activated
Possible causes are: dirty oil, too little oil in fry well,
or heating elements not in proper lowered position.
or
Refer to "Safety Reset Switch" (see page 6) section
of this manual. If problem persists, call for service
Oil gets too hot
Low oil level
Turn unit o๎, allow to cool, then add oil until it is
above the low oil line.
Thermostat control malfunction Contact Winco to make service arrangements
Temperature ready light does not
cycle ON, but fryer is operating
normally
Faulty indicator light Contact Winco to make service arrangements
Oil has reached the set temperature
It is advisable to use a fryer thermometer to check
desired temperature
Use fryer normally
Oil boils over top when frying
Too much oil in well Reduce the amount of oil in well
Too much food in basket Reduce the amount of food in basket
Too much water in food
Dry food product or remove ice crystals from food
prior to frying
DO NOT send unit to WINCO without ๎rst contacting our customer
service department.
See "Limited Equipment Warranty" section on page 10 for details.
Service and Repair
There are no user serviceable parts within this appliance.
To avoid serious injury or damage, never attempt to repair the unit
or replace a damaged power cord yourself.
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