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Problem Possible solution
Make sure that the filter is clean.
The laundry is too wet. Spin the laundry
in the washing machine again.
Ensure that the room temperature is
higher than +5°C and lower than +35°C.
Optimal room temperature is 18°C to
25°C.
Set the Time Drying or the Extra Dry pro‐
gram.
2)
The App cannot connect to the dryer. Check if your smart device is connected
to the wireless network.
Check your home network and router.
Restart the router.
Contact your wireless service provider if
there are problems with the wireless net‐
work.
The dryer, the smart device, or both,
need to be configured again.
The App frequently cannot connect to the
dryer.
Try to move the home router as near the
dryer as possible or consider purchasing
a wireless range extender.
Turn the microwave off. Avoid using the
microwave and the Remote Control of the
dryer at the same time. The microwaves
disrupt the Wi-Fi signal.
The display shows .
If you want to set a new program, deacti‐
vate and activate the appliance.
Make sure that the options are suitable
for the program.
1)
After maximum 5 hours, the program ends automatically.
2)
It can happen that some area remains humid when drying big items (e.g. bed sheets ).
If the drying results are not
satisfactory
• The set program was incorrect.
• The filter is clogged.
• The Heat Exchanger is clogged.
• There was too much laundry in the
appliance.
• The drum is dirty.
• Incorrect setting of the conductivity
sensor ( See chapter "
Settings -
Adjustment of the remaining laundry
moisture degree
" for better setting).
• The airflow slots are clogged.
• Room temperature is too low or too
high ( optimal room temperature 18°C
to 25°C )
ENGLISH 25
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