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Error code Possible cause Remedy
E97
Internal fail. No communication
between electronic elements of
the appliance.
The program was not finished
properly or the appliance stoped
too early. Switch the appliance
off and on again.
If the error code appears again,
contact the Authorised Service
Centre.
EH0
The mains supply is unstable. When the appliance is showing
EH0, please wait until main sup‐
ply is stable than press start. If
the appliance pause the cycle
without any indication then press
the cycle start. If the warning will
occur check the power cord /
socket integrity or main supply.
If the display shows other error codes, deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
In case of different problem with the tumble dryer check the table below for possible
solutions.
14.2 Troubleshooting
Problem Possible solution
You cannot activate the appliance. Make sure that the mains plug is connec‐
ted to the mains socket.
Check fuse in fuse box (domestic installa‐
tion).
The program does not start. Press Start/Pause.
Make sure that the appliance door is
closed.
The appliance door does not close. Make sure that the installation of the filter
is correct.
Make sure that the laundry is not caught
between the appliance door and the rub‐
ber seal.
The appliance stops during operation. Make sure that the water container is
empty. Press Start/Pause to start the pro‐
gram again.
Load is too small, increase the load or
use the Time Drying program.
The cycle time is too long or unsatisfacto‐
ry drying result.
1)
Make sure that the weight of the laundry
is suitable for the duration of the pro‐
gram.
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