Installation & User manual
EN Induction Cooktop
EHI644BF
2CONTENTS
CONTENTS
SAFETY INSTRUCTIONS .....................................3
INSTALLATION INSTRUCTIONS ......................... 5
TECHNICAL DATA .................................................7
PRODUCT DESCRIPTION ....................................8
OPERATING INSTRUCTIONS ............................10
HELPFUL HINTS AND TIPS ...............................13
CARE AND CLEANING .......................................15
TROUBLESHOOTING .........................................16
WARRANTY ..........................................................19
CONGRATULATIONS
Dear customer,
Thank you for purchasing an Electrolux cooktop.
You’ve chosen a product that brings with it
decades of professional experience and innovation.
Ingenious and stylish, it has been designed with you in
mind. So whenever you use it, you can be safe in the
knowledge that you’ll get great results every time.
Welcome to Electrolux.
Intended use
This appliance is intended to be used in household
and similar applications such as:
• Sta kitchen areas in shops, oces and other
working environments
• Farm houses
• By clients in hotels, motels and other residential
type environments
• Bed and breakfast type environments
• Catering and similar non-retail applications
The symbols you will see in this booklet have these
meanings:
WARNING
This symbol indicates information concerning
your personal safety.
CAUTION
This symbol indicates information on how to
avoid damaging the cooker or cabinet.
IMPORTANT
This symbol indicates tips and information about
use of the cooker.
ENVIRONMENT
This symbol indicates tips and information about
economical and ecological use of the cooker.
Record model and serial number here:
Model number: ______________________________
Serial number: _______________________________
NOTE: Model codes shown in this manual are the
generic code. Your product will also include a two letter
sux which denotes colour and series level.
Important Information that may impact
your Manufacturer’s Warranty
Adherence to the directions for use in this
manual is extremely important for health
and safety. Failure to strictly adhere to the
requirements in this manual may result
in personal injury, property damage and
aect your ability to make a claim under
the Electrolux manufacturer’s warranty
provided with your product. Products
must be used, installed and operated in
accordance with this manual. You may
not be able to claim on the Electrolux
manufacturer’s warranty in the event
that your product fault is due to failure to
adhere to this manual.
3 SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
Before using your appliance
Before you use the appliance, we recommend that
you read through the relevant sections of this manual,
which provides the description of your appliance and
its functions.
To avoid the risks that are always present when you
use an appliance, it is important that the appliance
is installed correctly and that you read the safety
instructions carefully to avoid misuse and hazards.
We recommend that you keep this instruction booklet
for future reference and pass it on to any future
owners.
This appliance complies with the requirements of
Australian Standard AS/NZS 3000.
IMPORTANT
Check for any damage or marks. If you nd the
appliance is damaged or marked, you must report
it within 7 days if you wish to claim for damage/
marks under the manufacturer’s warranty. This
does not aect your statutory rights.
Information on disposal for users
ENVIRONMENT
• Most of the packaging materials are recyclable.
Please dispose of these materials through
your local recycling depot or by placing them in
appropriate collection containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct
method of disposal.
Children and vulnerable people safety
WARNING
Risk of suocation, injury or permanent disability.
• Do not let persons, children included, with reduced
physical sensory, reduced mental functions or lack
of experience and knowledge use the appliance.
They must have supervision or instruction for the
operation of the appliance by a person who is
responsible for their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep children and pets away from the appliance
when it operates or when it cools down.
Accessible parts are hot.
• If the appliance has a child safety device, we
recommend that you activate it.
Installation
WARNING
Only a qualied person must install this
appliance.
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Obey the installation instruction supplied with the
appliance.
• Keep the minimum distance from the other
appliances and units.
• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.
• Seal the cut surfaces with a sealant to prevent
moisture to cause swelling.
• Protect the bottom of the appliance from steam
and moisture.
• Do not install the appliance adjacent to a door or
under a window. This prevents hot cookware to fall
from the appliance when the door or the window
is opened.
• If the appliance is installed above drawers make
sure that the space, between the bottom of the
appliance and the upper drawer, is sucient for air
circulation.
• The bottom of the appliance can get hot.
We recommend to install a non-combustible
separation panel under the appliance to prevent
access to the bottom.
Electrical connection
WARNING
Risk of re and electrical shock.
All electrical connections must be made by a qualied
electrician. Before wiring make sure the mains
terminal is not live.
• Make sure the appliance is installed correctly.
Loose and incorrect plug and socket connections
can make the terminal become too hot.
• The appliance must be installed correctly to ensure
anti-shock protection.
• Cables from other electrical appliances must not
touch the hot surface of the appliance.
• Other than the connection point in the terminal
block, do not let the electrical supply cord touch
the appliance or hot cookware. Ensure electrical
supply cord is not tangled.
• Use a strain relief clamp on cable.
• Use the correct mains cable.
• Make sure there is no damage to the mains plug
and to the mains cable. Contact the Service
4SAFETY INSTRUCTIONS
Centre or an electrician to change a damaged
mains cable.
• The electrical installation must have an isolation
device which lets you disconnect the appliance
from the mains at all poles. Refer to AS/NZS 3000.
The isolation device must have a contact opening
width of minimum 3mm.
• Use only correct isolation devices: line protecting
cut-outs, fuses (screw type fuses removed from
the holder), earth leakage trips and contactors.
Use
WARNING
Risk of injury, burns or electric shock.
• Use this appliance in a household environment.
• Do not change the specication of this appliance.
• Do not use an external timer or a separate remote-
control system to operate the appliance.
• Do not let the appliance stay unattended during
operation.
• Do not operate the appliance with wet hands or
when it has contact with water.
• Do not put cutlery or saucepan lids on the cooking
zones. They can become hot.
• Set the cooking zone to “o” after each use. Do
not rely on the pan detector.
• Do not use the appliance as a work surface or as a
storage surface.
• If there is a crack on the surface, disconnect power
supply to prevent the electrical shock.
• Users with a pacemaker must keep a distance of
minimum 30 cm from the induction cooking zones
when the appliance is in operation.
WARNING
Risk of re or explosion.
• Fats and oil when heated can release ammable
vapours. Keep ames or heated objects away from
fats and oils when you cook with them.
• The vapours that very hot oil releases can cause
spontaneous combustion.
• Used oil, that can contain food remnants, can
cause re at a lower temperature than oil used for
the rst time.
• Do not put ammable products or items that are
wet with ammable products in, near or on the
appliance.
• Do not try to extinguish a re with water.
Disconnect the appliance and cover the ame with
a lid or a re blanket.
WARNING
Risk of damage to the appliance.
• Do not keep hot cookware on the control panel.
• Do not let cookware to boil dry.
• Be careful not to drop utensils or cookware on the
glass, the glass surface can be damaged
• Do not activate the cooking zones with empty
cookware or without cookware.
• Do not put aluminium foil on the appliance.
• Cookware made of cast iron, aluminium or with
a damaged bottom can cause scratches on the
glass ceramic. Always lift these objects up when
you have to move them on the cooking surface.
Care and cleaning
WARNING
Risk of damage to the appliance.
• Clean regularly the appliance to prevent the
deterioration of the surface material.
• Do not use water spray and steam to clean the
appliance.
• Clean the appliance with a moist soft cloth. Only
use neutral detergents. Do not use abrasive
products, abrasive cleaning pads, solvents or
metal objects.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.
5 INSTALLATION INSTRUCTIONS
WARNING
Refer to “Safety information” chapter.
IMPORTANT
Before the installation, note down the serial number (Ser.
Nr.) from the rating plate at the front of this manual. The
rating plate of the appliance is on its lower casing.
=
=
R 5mm
600mm
560
+1
mm490
+1
mm
INSTALLATION INSTRUCTIONS
Built-in appliances
• Only use the built-in appliances after you assemble the
appliance into correct built-in units and work surfaces
that align to the standards.
Connection cable
• Use the correct mains cable of type H05BB-F Tmax
90°C (or higher) for a single phase or two
phase connection.
• Replace the damaged mains cable with a special cable
(type H05BB-F Tmax 90°C or higher). 3 x 2.5mm
2
with a 20A all-pole breaker. Contact your local Service
Centre.
• The cable conditions must be in accordance with AS/
NZS 3000 and the terminal screws tightened securely.
• The connecting cable is to be secured with the mains
cable cleat and the covering closed by pressing rmly
(lock into place).
• Before switching on for the rst time, any protective foil
or stickers must be removed from the glass ceramic
surface.
To attach the seal
• Clean the worktop in the area of the cut out section.
• Bond the seal stripe supplied on the lower edge of the
appliance along the outer edge of the glass ceramic. Do
not extend it. Let stay the cut ends in the middle of one
side. When you cut it to length (add some mm), push the
two ends together.
Assembly
min.
600mm
min. 50mm
NOTE: The clearance must meet or exceed the minimum
recommended for both the rangehood and cooktop. Refer to
the rangehood installation manual.
6INSTALLATION INSTRUCTIONS
IMPORTANT
It is recommended to centre the bench cutout with equal
distance front and back as shown but the product has also
been certied to be installed with no clearance between the
rear edge of the cooktop glass and rear wall if required. In
doing so, installers still need to leave sucient clearance to
take into account that the glass dimensions are larger than
the cut out.
min.
25 mm
min.
8 mm
min.
25 mm
min. 60mm
7 TECHNICAL DATA
TECHNICAL DATA
EHI644BF
PNC 949163542
Product dimensions (W x D x H) mm 590 x 520 x 51
Cut-out dimensions (W x D) mm 560 x 490
Voltage (volts) 220-240
Frequency (Hz) 50
Total power (Watts) 4600
No. of cooking zones 4
Left front 2300/3200W(OVAL D)
Left rear 2300/3200W(OVAL D)
Right front 1400/2500W(140mm)
Right rear 1800/2800W(180mm)
Centre N/A
8PRODUCT DESCRIPTION
PRODUCT DESCRIPTION
1
2
Induction cooking zone 2300 W, with Power function
3200 W (minimum cookware diameter =125 mm).
Generator 1(LR zone): 3200W
Generator 2(LF zone): 3200W
3
Induction cooking zone 1800 W, with Power function
2800 W (minimum cookware diameter =150 mm).
Generator 3(RR zone): 2800W
4
Induction cooking zone 1400 W, with Power function
2500 W (minimum cookware diameter =125 mm).
Generator 4(RF zone): 2500W
5
Control panel
1 3
2
4
5
Control panel
12 11 9310 3 7
4 332 61 5
8
9 PRODUCT DESCRIPTION
Use the sensor fields to operate the appliance. The displays, indicators and sounds tell which functions
operate.
SENSOR FIELD FUNCTION
1
(ON/OFF)
It activates and deactivates the appliance
2
A heat setting display It shows the heat setting of the left front (LF) cooking zone
3
P
It activates the PowerBoost function
4
To set the timer function
5
/
It increases or decreases the time
6
A heat setting display It shows the heat setting of the right front (RF) cooking zone
7
To activate and deactivate the manual mode of the
Hob²Hood function
8
A heat setting display It shows the heat setting of the right rear (RR) cooking zone
9
The timer display It shows the time in minutes
10
A heat setting display It shows the heat setting of the left rear (LR) cooking zone
11
(Bridge)
Connects left hand zones
12
(Pause)
Sets all operating zones to a keep warm setting
Heat setting displays
DISPLAY DESCRIPTION
The cooking zone is deactivated.
The Keep Warm function operates.
-
The cooking zone operates.
The Automatic Heat-up function operates.
The cookware is incorrect or too small, or there is no cookware on the cooking zone.
+ digit
Fault code
OptiHeat Control (3 step residual heat indicator): continue cooking / keep warm / residual heat
The Child Safety device operates.
The PowerBoost function operates.
The Automatic Switch-O operates.
10OPERATING INSTRUCTIONS
OPERATING INSTRUCTIONS
Activation and deactivation
Touch
(ON/OFF) for 1 second to activate or deactivate
the appliance.
Automatic switch off
The function deactivates the appliance automatically if:
• All cooking zones are deactivated ( ).
• You do not set the heat setting after you activate
the appliance.
• You spill something or put something on the control
panel for more than 10 seconds, (a pan, a cloth, etc).
The sound operates some time and the appliance
deactivates. Remove the object or clean the control
panel.
• The appliance become too hot (e.g. when a saucepan
boils dry). Before you use the appliance again, the
cooking zone must be cool.
• You use incorrect cookware. The symbol comes on
and the cooking zone deactivates automatically after 2
minutes.
• You do not deactivate a cooking zone or change the
heat setting. After some time, comes on and the
appliance deactivates. See the Heat Setting display
table below.
The times of Automatic Switch Off
HEAT
SETTING
COOKING ZONE
DEACTIVATES AFTER
-
6 hours
-
5 hours
4 hours
-
1.5 hours
The heat setting
Touch the control bar at the heat setting. Change to the left
or the right, if it is necessary. Do not release before you have
a correct heat setting. The display shows the heat setting.
Automatic heat up
You can get a
necessary heat setting
in a shorter time if you
activate the Automatic
Heat Up function.
This function sets the
highest heat setting
for some time (see
the illustration), and
then decreases to the
necessary heat setting.
To start the Automatic Heat Up function for a
cooking zone:
1. Touch
P ( comes on in the display).
2. Immediately touch the necessary heat setting.
After 3 seconds comes on in the display.
3. To stop the function, change the heat setting.
OptiHeat Control (3-step residual heat indicator)
WARNING
Risk of burns from residual heat!
OptiHeat Control shows the level of the residual heat.
The induction cooking zones make the heat necessary
for cooking directly in the bottom of the cookware.
The glass ceramic is hot from the heat of the cookware.
PowerLite induction
The PowerLite induction hob provides a hassle-free way to
transition from your current electric hob to induction hob,
without having to upgrade your existing wiring, if your current
wiring can support 20amp (4.6kW).
When using more than one zone at the same time, the
power sharing feature will activate to reduce the overall load.
This may restrict the maximum heat level achievable for
each zone.
It may be necessary to lower the settings on other
zones before increasing the heat setting or activating an
additional cooking zone.
The last assigned zone setting will be retained, and the
other settings will be overridden. These settings will ash on
the control panel display and will be automatically adjusted
to the highest possible heat level within the power limit.
Model number:
EHI644BF 20amp (4.6kw)
PowerBoost function
The PowerBoost function makes more power available to
the induction cooking zones. To activate, touch P until
comes on. To deactivate, touch P adjacent to the element
you want to control.
PowerBoost is available on any zone when 1 zone is in use.
PowerBoost will last for 10 minutes, except for smallest zone
which will last for 4 minutes. It will automatically switch to
level 9 afterwards.
11 OPERATING INSTRUCTIONS
Here are some examples of maximum heat setting combinations when using
multiple cooking zones at the same time.
POWERLITE EHI644BF
20amp (4.6kw)
When using more than one zone at the same
time, the power sharing feature will activate to
reduce the overall load. This may restrict the
maximum heat level achievable for each zone.
It may be necessary to lower the settings on
other zones before increasing the heat setting
or activating an additional cooking zone.
The setting(s) being adjusted will toggle on the control panel, between the
original heat level and the new heat level for approximately one 1 minute
before stabilising at the new heat level.
7
2
9
9
Bridge
The last assigned zone’s heat setting will be retained. The other settings may be
adjusted if necessary, to the highest possible heat level within the power limit.
Note:
PowerBoost is
available on
any zone when
only one zone
is activated.
Max
Max
Max
3 8
P
One zone in use Two zones in use Three zones in use
12OPERATING INSTRUCTIONS
Count down timer
Use the Count Down Timer to set how long the cooking
zone operates for only this one time. Set the Timer after
the selection of the cooking zone. You can set the heat
setting before or after you set the timer.
•
To set the cooking zone: Touch
repeatedly until the
indicator of the required cooking zone comes on.
• Starting the Count Down Timer: Touch of the timer
to set the time (00 - 99 minutes). When the indicator of
the cooking zone ashes slower, the time counts down.
• Checking the remaining time: Select the cooking zone
with . The indicator of the cooking zone ashes
faster. Display shows the remaining time.
• Changing the Count Down Timer: Select the cooking
zone with , then touch or .
• Stopping the timer: Select the cooking zone with
, then touch
.
The remaining time counts
backwords to . The indicator of the cooking zone goes
out. To switch o you can also touch or at the
same time.
• When the time elapses, the sound operates and
ashes. The cooking zone switches o.
• Stopping the sound: Touch .
Minute minder
You can use the timer as a Minute Minder while
cooking zones are not operating. Touch
, then
touch
or of the timer to select the time. When the time
elapses, the sound operates and
flashes.
Pause (models with independent pause button)
The Pause function sets all cooking zones that are operating
to the lowest heat setting .
When (Pause) operates, you cannot change the heat
setting.
The Pause function does not stop the timer function.
• To activate this function touch (Pause). The symbol
comes on.
• To deactivate this function touch (Pause). The heat
setting that you set before comes on.
Bridge function
The Bridge Function can be used with the griddle plate
accessory (sold separately).
The Bridge function connects two cooking zones and they
operate as one.
First set the heat setting for one of the left hand cooking
zones. To start the Bridge function touch .
To set or change the heat setting, touch one of the left hand
controls.
To stop the bridge function touch . The cooking zones will
then operate independently.
The child safety device
This function prevents an accidental operation of
the appliance.
To activate the child safety device
• Activate the appliance with . Do not set the
heat settings.
• Touch (Pause) for 4 seconds.
• Deactivate the appliance with .
To deactivate the child safety device
• Activate the appliance with . Do not set the
heat settings. Touch (Pause) for 4 seconds.
The symbol comes on.
• Deactivate the appliance with .
To override the child safety device for only one
time
• Activate the appliance with .
• Touch (Pause) for 4 seconds. The symbol
comes
on. Set the heat setting in 10 seconds. You can
operate the appliance.
• When you deactivate the appliance with , the
child safety device operates again.
Hob²Hood
This is an advanced automatic function which connects the
hob to a special hood. Both the hob and the hood have an
infra-red signal communicator. Speed of the fan is dened
automatically on basis of mode setting and temperature of
the hottest cookware on the hob. You can also operate the
fan from the hob manually.
IMPORTANT
For most of the hoods the remote system is originally
deactivated. Activate it before you use the function. For more
information refer to hood user manual.
Operating the function automatically
The default automatic mode from the factory is H5. You can
change the automatic mode by following the instructions
below. When you activate the hob, the hood will adjust the fan
speed automatically. Please note the table below is a guide,
the fan speed varies depending on the temperature measured
on the cooking zones of the cooktop, which can be aected
by the heat setting(s) selected as well as the size and volume
of what you are cooking.
Automatic modes
AUTOMATIC
LIGHT
BOILING
1)
FRYING
2)
Mode H0 O O O
Mode H1 On O O
Mode H2
3)
On Fan speed 1 Fan speed 1
Mode H3 On O Fan speed 1
13 HELPFUL HINTS AND TIPS
Mode H4 On Fan speed 1 Fan speed 1
Mode H5 On Fan speed 1 Fan speed 2
Mode H6 On Fan speed 2 Fan speed 3
1). The hob detects the boiling process and activates fan
speed in accordance with automatic mode.
2). The hob detects the frying process and activates fan
speed in accordance with automatic mode.
3). This mode activates the fan and the light and does not
rely on the temperature.
Changing the automatic mode
1. Deactivate the appliance.
2. Touch for 3 seconds. The display comes on
and goes o.
3. Touch a few times until comes on.
4. Touch of the Timer to select an automatic mode.
IMPORTANT
To operate the hood directly on the hood panel, deactivate
the automatic mode of the function.
IMPORTANT
When you nish cooking and deactivate the hob, the hood
fan may still operate for a certain period of time. After that
time the system deactivates the fan automatically and
prevents you from accidental activation of the fan for the
next 30 seconds.
Operating the fan speed manually
You can also operate the function manually. To do that touch
when the hob is active. This deactivates automatic
operation of the function and allows you to change the fan
speed manually. When you press you raise the fan
speed by one. When you reach an intensive level and press
again you will set fan speed to 0 which deactivates the
hood fan. To start the fan again with fan speed 1, touch .
IMPORTANT
To activate automatic operation of the function, deactivate
the hob and activate it again.
Activating the light
You can set the hob to activate the light automatically
whenever you activate the hob. To do so set the automatic
mode to H1 – H6.
IMPORTANT
The light on the hood deactivates 2 minutes after
deactivating the hob.
Hints and Tips for Hob
2
Hood function
When you operate the hob with Hob
2
Hood function:
• Protect the hood panel from direct sunlight.
• Do not spot halogen light on the hood panel.
• Do not cover the panel.
• Do not interrupt signal between the hob and the hood
(for example with a hand or a cookware handle).
(Hood in the picture is only an example).
HELPFUL HINTS AND TIPS
IMPORTANT
Use the induction cooking zones with correct cookware.
Cookware for induction cooking zones
IMPORTANT
For induction cooking zones a strong electromagnetic eld
creates the heat in the cookware very quickly.
Cookware material
• Correct: cast iron, steel, enamelled steel, stainless
steel, the bottom made of multi-layer (with correct
mark from a manufacturer).
• Not correct: aluminium, copper, brass, glass,
ceramic or porcelain.
FIND THE RIGHT COOKWARE
Only magnetic pots and pans work with induction.
Check to see if your cookware is compatible: Place a
magnet on the bottom of your pot or pan - if it clings rmly,
the cookware will work with your cooktop.
Choose the right size pot or pan for the right cooking zone.
MAGNET STICKS
Cookware base material has
good magnetic characteristics
MAGNET FALLS
Cookware base material is
non-magnetic
14HELPFUL HINTS AND TIPS
Cookware is correct for an induction hob if ...
• Some water boils very quickly on a zone set to the
highest heat setting.
• A magnet pulls on to the bottom of the cookware.
IMPORTANT
The bottom of the cookware must be as thick and at as
possible. Cookware dimensions: induction cooking zones
adapt to the dimension of the bottom of the cookware
automatically to some limit.
Energy saving
ENVIRONMENT
• If it is possible, always put the lids on the cookware.
• Put cookware on a cooking zone before you start it.
IMPORTANT
It may happen that other remote controlled appliances may
block the signal. To avoid it do not operate the remote of the
appliance and the hob at the same time.
Rangehoods with the Hob²Hood function
To nd the full range of rangehoods which work with this
function refer to our consumer website. The Westinghouse
rangehoods that work with this function must have the
symbol .
Examples of cooking applications
The relation between the heat setting and the cooking zone
consumption of power is not linear. When you increase
the heat setting it is not proportional to the increase of the
cooking zone consumption of power.
It means that the cooking zone with the medium heat setting
uses less than half the power of the high setting.
IMPORTANT
The data in the table is for guidance only.
HEAT
SETTING
USE TO: TIME HINTS
1
Keep food warm as
required
Put a lid on a cookware
1-2 Hollandaise sauce, melt: butter,
chocolate, gelatine
5-25 min Mix from time to time
1-2 Solidify: uy omelettes, baked eggs 10-40 min Cook with a lid on
2-3 Simmer rice and milk based dishes, heating up
ready-cooked meals
25-50 min Add the minimum twice as much liquid as rice,
mix milk dishes part procedure through
3-4 Steam vegetables, sh, meat 20-45 min Add some tablespoons of liquid
4-5 Steam potatoes 20-60 min Use max. 1/4 L water for 750g of potatoes
4-5 Cook larger quantities of food, stews and
soups
60-150
min
Up to 3 L liquid plus ingredients
6-7 Gentle fry: escalope, veal cordon bleu,
cutlets, rissoles, sausages, liver, roux, eggs,
pancakes, doughnuts
as
required
Turn halfway through
7-8 Heavy fry, hash browns, loin steaks, steaks 5-15 min Turn halfway through
9 Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep-fry chips
The PowerBoost function is best to heat up large quantities of water.
15 CARE AND CLEANING
CARE AND CLEANING
Care and cleaning
Clean the appliance after each use. Always use cookware
with clean bottom.
IMPORTANT
Scratches or dark stains on the glass ceramic have no eect
on how the appliance operates.
To remove the dirt:
1. Remove immediately: melted plastic, plastic foil,
and food with sugar. If not, the dirt can cause damage
to the appliance. Use a special scraper for the glass.
Put the scraper on the glass surface at an acute angle
and move the blade on the surface.
Remove after the appliance is suciently cool:
limescale rings, water rings, fat stains, shiny metallic
discolorations. Use a special cleaning agent for glass
ceramic or stainless steel.
2. Clean the appliance with a moist cloth and some
detergent.
3. At the end rub the appliance dry with a clean cloth.
If the deposit is minimal, simply wipe o with a dry cloth.
If the deposit is more important, clean o with a moist, soapy
sponge and rinse o.
If the deposit does not clean o easily, use a non-abrasive
scratch pad and a specially adapted glass-ceramic cleaning
product
If the deposit does not clean o with any of the above
mentioned methods, use a razor blade scraper, specially
designed for glass-ceramic cooktops.
Having successfully cleaned the cooktop, apply a glass
ceramic cooktop conditioner which will protect the
cooktop surface against any future stains, with a dry
cloth or equivalent.
16TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE AND REMEDY
You cannot activate
or operate the hob.
The hob is not connected to an electrical supply
or it is connected incorrectly.
Check if the hob is correctly connected to
the electrical supply. Refer to the connection
diagram.
The fuse is blown. Make sure that the fuse is the cause of the
malfunction. If the fuse is blown again and
again, contact a qualied electrician.
You do not set the heat setting for 10 seconds. Activate the hob again and set the heat setting
in less than 10 seconds.
You touched 2 or more sensor elds at the
same time.
Touch only one sensor eld.
There is water or fat stains on the control panel. Clean the control panel.
An acoustic signal
sounds and the
hob deactivates.
An acoustic signal
sounds when the hob
is deactivated.
You put something on one or more sensor
elds.
Remove the object from the sensor elds.
The hob deactivates. You put something on the sensor eld. Remove the object from the sensor eld.
Residual heat
indicator does not
come on.
The zone is not hot because it has been
operated only for a short time or the sensor is
damaged.
If the zone has been operated suciently long
to be hot, speak to an Authorised Service
Centre.
Hob²Hood does not
work.
You covered the control panel. Remove the object from the control panel.
You use a very tall pot which blocks the signal. Use a smaller pot, change the cooking zone or
operate the hood manually.
Automatic Heat Up
does not operate.
The zone is hot. Let the zone become suciently cool.
The highest heat setting is set. The highest heat setting has the same power as
the function.
The heat setting
changes between
two levels.
Power management operates. Refer to "Operating instructions".
The sensor elds
become hot.
The cookware is too large or you put it too near
to the controls.
Put large cookware on the rear zones, if
possible.
There is no sound
when you touch the
panel sensor elds.
The sounds are deactivated. Activate the sounds. Refer to "Operating
instructions".
comes on.
Child Safety Device operates. Refer to "Operating instructions".
17 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE AND REMEDY
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware is unsuitable. Use suitable cookware. Refer to "Hints and
tips".
The diameter of the bottom of the cookware is
too small for the zone.
Use cookware with correct dimensions. Refer to
"Technical data".
and appear
alternately
The power is too low due to unsuitable
cookware or an empty pot.
"Use the appropriate type of cookware. Refer to
"Hints and Tips" and "Technical Data".
Do not activate any zone with an empty pot on
it."
and appear
alternately
The pot is empty or contains some liquid other
than water, e.g. oil.
Avoid using the function with liquids other than
water.
and a number
come on.
There is an error in the hob. Deactivate the hob and activate it again
after 30 seconds. If comes on again,
disconnect the hob from the electrical supply.
After 30 seconds, connect the hob again. If
the problem continues, speak to an Authorised
Service Centre.
You can hear a
constant beep noise.
The electrical connection is incorrect. Disconnect the hob from the electrical supply.
Ask a qualied electrician to check the
installation.
8.2 If you cannot find a8.2 If you cannot find a
If you cannot find a solution...
If you cannot nd a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Give the data from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the corner of
the glass surface) and an error message that comes on.
Make sure, you operated the hob correctly. If not the
servicing by a service technician or dealer will not be
free of charge, also during the warranty period.
The instructions about the Service Centre and conditions
of guarantee are in the guarantee booklet.
The noises during operation
If you can hear
• crack noise: cookware is made of dierent materials
(Sandwich construction).
• whistle sound: you use one or more cooking zones
with high power levels and the cookware is made of
dierent materials (Sandwich construction).
• humming: you use high power levels.
• clicking: electric switching occurs.
• hissing, buzzing: the fan operates.
The noises are normal and do not refer to appliance
malfunction.
If unfamiliar with induction units, please rst compare the
operating sounds of a demonstration model at your retailer
before calling service. If a service call is placed and the
sounds are normal, you will be charged for the visit.
18TROUBLESHOOTING
FAQs
Display is flashing
This is normal during power sharing mode. The power for
the zone is automatically reduced to ensure the maximum
power available is not exceeded.
The display is switching between 2 power
settings
The heat setting display of the reduced zones changes
between the initially selected heat setting and the reduced
heat setting, it will stop switching after about 1 minute. The
cooking zones will continue operating with the reduced
heat setting. Change the heat setting of the cooking zones
manually, if necessary.
Power level for zone reduces when activating
another zone
This is normal during power sharing mode. The power for
the zone is automatically reduced to ensure the maximum
power available is not exceeded.
The power level is showing ‘0’
Power is not available to this zone. This may be due to other
zones had maximised the power limit.
PowerBoost switches off while cooking
PowerBoost will last for 10 minutes for all zones, except for
the smallest zone (Ø140mm) which will last for 4 minutes. It
will automatically switch to level 9 afterwards.
Cannot activate PowerBoost in 2 or more zones
PowerBoost can only be activated for one zone at a time.
Refer to “OPERATING INSTRUCTIONS”, page 11.
19 Warranty
35WARRANTY
This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in re
spect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘Warranty Period’ means the period
in clause 3 of this
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.
4. Repair or replace w
arranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
for a valid warranty claim is repair or replacement. Electrolux or its
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) ligh
t globes, batteries, or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmetic damage which does not
the operation of the
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable und
er this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) the Appliance is
without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You ar
e entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchas
ed in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11.
You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE BUILT-IN OVENS, COOKTOPS AND
FREESTANDING COOKER
ECook_Warr_Jul19
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
shop.electrolux.com.au
Electrolux Home Products Australia
telephone: 1300 363 640
fax: 1800 350 067
email: customercare@electrolux.com.au
web: electrolux.com.au
Electrolux Home Products New Zealand
telephone: 0800 436 245
fax: 0800 225 088
email: customercare@electrolux.co.nz
web: electrolux.co.nz
To add a touch of
professional inspiration
to your home,
visit electrolux.com.au
or electrolux.co.nz
electrolux.com.au
or electrolux.co.nz
© 2024 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
E_MAN_HI_A19136415_A_June2024
