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17TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The ice cream mixing bowl
can’t be taken out.
The water between the
ice cream mixing bowl and
the ice cream making
house frozen.
Wait for several mins, and then
take the mixing bowl out.
Make sure mixing bowl and the
base are dry before making ice
cream.
The duration time is not
over, but the paddle stop
rotating.
The ice cream becomes
harder, the stir motor stuck.
Turn off the unit, take out the
ice cream mixing bowl and scoop
out the ice cream. Restart the
unit, then the paddle will recover
to rotate.
The ice cream mixing bowl
can’t be put into the
ice cream making housing.
The ice cream mixing bowl
maybe deformed.
Verify with the service department
and buy a new mixing bowl.
When just starting to run,
the serious noise happens
from the paddle or the
paddle is locked.
The ice cream mixing bowl
maybe deform because of
not proper using.
Verify with the service department
and buy a new mixing bowl.
The transparent cover is
lifted by the stirring fan and
cannot be stuck in place.
Put the mixing fan in place.
Put the mixing fan in place,
pay attention to the
alignment of the square
mouth.
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