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Before contacting the technicians, please make the following checks:
Phenomena Possible reason Settlement
Control panel has
no any display
· Plug is not inserted tightly
· No electricity in the socket
· Power switch is not turned
on
· Power supply is cut off
· Insert the plug tightly
· Check the socket or
change to another socket
· Press power switch
· Check power supply
Inlet hose leaks · Inlet hose connector
(connecting with the tap) is
not fixed tightly
· Inlet hose and washing
machine connector is loose
· Install the inlet hose
again
· Tighten the connector of
the machine
It does not drain · Drainpipe is not put down
· Drainpipe is bended or
get blocked
· Put down the drainpipe
· Straighten or clean the
drainpipe
Troubleshooting
It is necessary to use lint filter during washing.
After washing, please clean the lint filter in time.
Clean inlet gate
Clean the lint filter
The baffle plate
It is possible that the inlet filter net can be blocked by the dust, please
clean it according to the follow steps:
1. Close the tap and turn on the power switch.
2. Start the washing machine for 5 seconds (make the water in the inlet
hose flow to the tub), and cut off the power supply.
3. Pull off the inlet hose, remove and clean the inlet valve and the inlet
net, and install again.
1. Once you have using the machine, you are advised to turn off the water
taps. (if necessary, pull out the inlet hose)
2. Do not keep water in tub for a long time. When washing is finished, drain it
right away.
3. Once you have finished using the machine, you are advised to unplug it.
4. Put the electric cable and the drain hose in order.
5. Wipe the water on the surface and in tub with soft cloth and keep the top
lid opening for a while. It helps to prevent mould and stagnant smells forming
inside the appliance.
If the water in the inner tub has possibility to freeze, please do like below:
1. In winter, if remaining water freeze can cause the washing machine
trouble, please take off the water inlet hose and drain out the water in the
hose and inner tub.
2. If the water freeze, please don't operate the washing machine. Put
104°F(40°C) hot water in the tub, the hot water should submerge the
pulsator, after a few minutes, rotate the pulsator by hand gently, then you
can operate the washing machine.
Clean the lint filter according to the following steps:
1. Pull out the lint filter. (see illustration 1)
2. Open the lint filter and wash it. (see illustration 2)
3. Close the lint filter and install it to proper position.
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