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26 ENGLISH
Problem Possible cause Solution
There are white
spots on the water
tank, water tank
lid, jar, jar lid and
sieve.
There is limescale
buildup on these
parts.
This is normal. Remove the limescale
periodically. Clean the water tank lid,
jar, jar lid and sieve with a moist cloth.
Descale the water tank. Refer to the
section “Descaling” in the chapter
“Cleaning and descaling”.
The surfaces that
come into contact
with food are
discolored.
Food colorings may
discolor the parts that
come into contact
with food.
This is normal. All parts are still safe to
use and will do no harm to the cooked
food.
The appliance
sounds 5 times
and the steaming
light ashes during
steaming, reheating
or defrosting.
The jar is out of
position or removed
from the main unit
during processing.
Turn the control knob to the o position
(OFF), check the water amount in the
water tank, place the jar on the main unit
correctly, and reselect the processing
time to start again.
Water in the water
tank is not enough
for the selected
processing time.
Turn the control knob to the o position
(OFF), and add enough water for the
selected processing time.
There is too much
limescale buildup in
the water tank.
Descale the water tank. Refer to the
section “Descaling” in the chapter
“Cleaning and descaling”.
There are food
residues in the
inner layer at the
bottom of the jar.
Small food residue
particles get into the
inner layer at the
bottom of the jar
during cleaning.
Remove the jar from the main unit. Remove
the jar lid and blade unit from the jar.
Flip the jar, align the small hole on the
bottom to a tap and ush water into the
small hole. Use warm water to achieve a
better cleaning result.
Hold the jar handle and shake the jar for
about 15 seconds to mix the water with
the accumulated residues.
Pour out the water from the small hole.
Repeat above steps for several times
until the residues are cleaned.
Technical specications
- Voltage/wattage: See type plate on the bottom of the appliance
- Maximum water capacity of the water tank: 250 ml
- Maximum capacity of the jar: 1050 ml
- Operating temperature: 10°C to 40°C
- Protection: Temperature-controlled heating system
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