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Troubleshooting en
13
17.4 Cleaning the glass front
▶
Clean the glass front using a glass cleaning product
and a soft cloth.
‒ Do not use any abrasive sponges that may
scratch or any glass scrapers.
17.5 Cleaning the glass plate
1.
Clean the glass plate using a glass cleaning
product and a soft cloth.
‒ Do not use any abrasive sponges that may
scratch or any glass scrapers.
2.
Dry with a soft cloth.
17.6 Cleaning the control panel
1.
Clean the control panel with a damp cloth and neut-
ral cleaning agent, such as washing-up liquid and
water.
‒ Do not use any abrasive sponges that may
scratch or any glass scrapers.
2.
Dry with a soft cloth.
Troubleshooting
18 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
→"Customer Service", Page15
WARNING‒Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord or the appliance power cable of
this appliance is damaged, it must be replaced with
a special power cord or special appliance power
cable, which is available from the manufacturer or
its Customer Service.
18.1 Fault indicator
In the event of a fault, the operation indicator flashes
quickly. A signal tone sounds. When you open the ap-
pliance, symbols light up on the control panel, depend-
ing on the cause.
Touch any touch field to switch off the signal tone. If
you then touch
, the display goes out.
18.2 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
1.
Open the appliance.
Following a power cut, the touch fields light up in ascending order from left to right.
The display goes out after approx. 30 seconds and the appliance is ready for operation.
2.
Start the required operating mode.
The appliance is
switched on. The op-
eration indicator does
not light up.
The operation indicator is defective.
▶
Call
→"Customer Service", Page15.
The operation indic-
ator flashes.
The appliance heats up.
▶
Wait until the appliance has finished heating up.
The cookware or
food is not heating
up.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
The appliance is switched off.
▶
Switch the appliance on.
The appliance is not completely closed.
▶
Close the appliance.
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