Axis 0649-003 ~ EOL Axis Q6114-E User Manual

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AXISQ6114–EPTZDomeNetworkCamera

SystemOptions

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent

settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The

Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage53.

Totesttheproduct’sPTZmechanics,clickTestunderPTZStatus.

Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage55.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,

shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage55.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat

canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog

items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If

contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded

intheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport

textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive

View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.

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Axis 0649-003 ~ EOL Q6114-E PTZ Dome Network Camera 0649-003