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40 49-1000332 Rev. 7
TROUBLESHOOTING TIPS
Problem Possible Causes What to Do
No water or ice cube production Supply line or shutoff valve is
clogged
Call a plumber
Water filter is clogged Replace filter cartridge or remove filter
and install bypass plug*
)LOWHUFDUWULGJHQRWSURSHUO\LQVWDOOHG Remove and reinstall filter cartridge,
being certain that it locks in place.
Ice maker is turned off Check that the ice maker is turned on.
See Controls
Water is leaking from dispenser Air may be present in the water line
system, causing water to drip after
being dispensed
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remove air from system
AUTO FILLXQGHUILOOQRILOO Not all containers work with
AUTOFILL
Try different container
Error message See page 11
Clean sensor. See page 11.
AUTO FILL overfills Not all containers work with
AUTOFILL
Try different container
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Ensure hands are away from the cup
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cooling
Normal, when refrigerator first
plugged in or after extended power
outage
Wait 24 hours for temperature in both
compartments to reach selected
temperatures.
Ice dispenser opens after closing
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Normal The ice dispenser door may open after
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My refrigerator door squeaks 'LPLQLVKHGOXEULFDQWEHFDXVHRI
accidental cleaning of the lubricant
on the hinge
It is best to order GEA lubricant service
part number
:5; and apply on
the hinge at specified location.
It is possible to spray some non-toxic
lubricant such as silicone based non-
stick cooking spray, petroleum jelly or
16)DSSURYHGIRRGJUDGHOXEULFDQWV
IMPORTANT: 'RQRWXVH:'DVLW
will remove any remaining grease in or
around the hinge
Improper leveling Make sure the unit is leveled
If doors were removed and re-
assembled during installation
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under Top Hinge cover may get out
of position and rub against door
while door swivels.
Remove the Top Hinge cover and make
sure the waterline and harness that
passes through the hinge pin has been
properly seated and does not touch the
any of the door parts during rotation.
Applying some food grade lubricant
around door thimble area will also help.
Troubleshooting Tips... Before you call for service
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