Loading ...
Loading ...
Loading ...
About the Samsung Smart Remote (The Terrace)
Learn about the buttons on the Samsung Smart Remote.
- 27 -
Loading ...
Loading ...
Loading ...
- Contents
- Guide
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV / The Frame / The Serif / S8*D/S9*D/DU8/DU9 Series / DU75**/DU77** model)
- About the Remote Control (DU6/DU7/BED Series)(except for DU75**/DU77** model)
- About the Samsung Smart Remote (The Terrace)
- Connecting the Samsung Smart Remote to the TV
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup
- Learn how to use Samsung Smart Remote
- Learn how to use Game Controller
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- Using Smart Hub
- Using Ambient Mode
- Using Art Mode
- About the Daily+ Home screen
- Using Samsung Gaming Hub
- Using the Home Function
- About the For You Home Screen
- About the Live Home Screen
- About the Apps Home Screen
- About the Menu Home Screen
- Using a Samsung account
- Using Workspace
- Using the User guide
- Using the Internet
- Using SmartThings
- Playing pictures/video/music
- Using Multi View
- Using Bixby
- Using Daily Board
- Using the Game Bar
- Using Auracast
- TV Viewing and Recording
- Using the Guide
- Recording Programs
- Setting Up Schedule Viewing
- Using Timeshift
- Getting to know Recording and Timeshift controls and options
- Using the Channel List
- Using the channel edit function
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Power and Energy Saving Functions
- Using the Panel Care Functions
- Updating the TV's Software
- Using the Parental Settings function
- Using the Gesture function
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
- Enabling audio for the audio (video) description function
- Setting the audio subtitles
- The TV screen is turned off but audio continues
- Enlarge the screen
- White text on black background (high contrast)
- Setting the outline emphasis feature for viewers with low vision
- Enlarging the font (for the visually impaired)
- Setting the screen to black and white
- Inverting the screen color
- Setting the color correction feature for users with color blindness
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Adjusting the caption position
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Enlarging the sign language screen for the hearing impaired
- Configure Sign Language Guide options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring the repeat settings for remote control buttons
- Using Voice Assistants on the TV
- Using Other Functions
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (QLED TV(except for Q6*D/QE1D/Q7*D Series)/The Frame/The Serif/S8*D/S9*D/DU9 Series)
- Supported video codecs (Q7*D Series, 85DU8 Series)
- Supported video codecs (Q6*D/QE1D Series (except for 32Q6*D Series)/DU8 Series (except for 85DU8 Series))
- Supported video codecs (DU6/DU7/BED Series, 32Q6*D Series)
- Supported video codecs (QN8**D Series)
- Supported video codecs (QN9**D Series)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by 8K models (QN7**D series or higher)
- Supported Resolutions for FreeSync (VRR)
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Supported Resolutions for HDBT
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Troubleshooting
- Picture Issues
- The screen is flashing or has become dark
- The picture is not bright, or the picture colors do not look clear
- The picture colors are black and white or do not look the way they should look
- The TV automatically turns off by itself
- TV (The Frame TV) cannot be turned off.
- Unable to power on
- The TV remains on or does not turn on automatically.
- Unable to find a Channel
- The TV image does not look as good as it did in the store
- Displayed video looks blurry
- The picture is distorted
- There is a dotted line on the edge of the screen
- The picture wonât display in full screen
- The Caption function in the TV menu is deactivated
- Captions appear on the TV screen
- The HDR of the connected external device turns off
- Sound and Noise Issues
- How can I connect an audio device to the TV?
- There is no sound or the sound is too low at maximum volume.
- The picture is good but there is no sound.
- HDMI (eARC/ARC) is connected, and there is no sound.
- The speakers are making an odd sound.
- The sound is interrupted.
- Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voice-over the video scenes displayed on the screen.
- The TV audio is not being played through the Soundbar or A/V receiver.
- The sound is not heard clearly.
- The volume of the external device cannot be adjusted.
- I want to turn the TV and audio device off and on at the same time.
- Channel and Broadcast Issues
- External Device Connectivity Issues
- Network Issues
- Anynet+ (HDMI-CEC) Issues
- What is Anynet+?
- Anynet+ does not work. The connected device is not displayed.
- I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.
- I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
- The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
- The Anynet+ device won't play.
- Remote Control Issues
- Recording Issues
- Apps
- Media Files
- Voice Assistant Issues
- The microphone is off.
- The voice commands do not work well.
- Bixby/Alexa answers although I did not call it.
- I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
- Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
- During voice recognition, the heavy load message appears and the function does not work.
- I want to see weather information of the desired area.
- Other issues
- The TV is hot.
- The TV smells like plastic.
- The settings are lost after 5 minutes or every time the TV is turned off.
- The TV is tilted to the side.
- The stand is wobbly or crooked.
- I want to know how to attach and remove the TV stand.
- A POP (TVâs internal banner ad) appears on the screen.
- The screen is off, but I hear noise.
- The TV is making a popping noise.
- The TV is making a humming noise.
- The TV narrates the screen events in voice-over.
- Diagnosing TV operational issues
- Getting Support
- Picture Issues
- Accessibility Guidance
- Page 27/249 Page 1Page 2Page 3Page 4Page 5Page 6Page 7Page 8Page 9Page 10Page 11Page 12Page 13Page 14Page 15Page 16Page 17Page 18Page 19Page 20Page 21Page 22Page 23Page 24Page 25Page 26Page 27Page 28Page 29Page 30Page 31Page 32Page 33Page 34Page 35Page 36Page 37Page 38Page 39Page 40Page 41Page 42Page 43Page 44Page 45Page 46Page 47Page 48Page 49Page 50Page 51Page 52Page 53Page 54Page 55Page 56Page 57Page 58Page 59Page 60Page 61Page 62Page 63Page 64Page 65Page 66Page 67Page 68Page 69Page 70Page 71Page 72Page 73Page 74Page 75Page 76Page 77Page 78Page 79Page 80Page 81Page 82Page 83Page 84Page 85Page 86Page 87Page 88Page 89Page 90Page 91Page 92Page 93Page 94Page 95Page 96Page 97Page 98Page 99Page 100Page 101Page 102Page 103Page 104Page 105Page 106Page 107Page 108Page 109Page 110Page 111Page 112Page 113Page 114Page 115Page 116Page 117Page 118Page 119Page 120Page 121Page 122Page 123Page 124Page 125Page 126Page 127Page 128Page 129Page 130Page 131Page 132Page 133Page 134Page 135Page 136Page 137Page 138Page 139Page 140Page 141Page 142Page 143Page 144Page 145Page 146Page 147Page 148Page 149Page 150Page 151Page 152Page 153Page 154Page 155Page 156Page 157Page 158Page 159Page 160Page 161Page 162Page 163Page 164Page 165Page 166Page 167Page 168Page 169Page 170Page 171Page 172Page 173Page 174Page 175Page 176Page 177Page 178Page 179Page 180Page 181Page 182Page 183Page 184Page 185Page 186Page 187Page 188Page 189Page 190Page 191Page 192Page 193Page 194Page 195Page 196Page 197Page 198Page 199Page 200Page 201Page 202Page 203Page 204Page 205Page 206Page 207Page 208Page 209Page 210Page 211Page 212Page 213Page 214Page 215Page 216Page 217Page 218Page 219Page 220Page 221Page 222Page 223Page 224Page 225Page 226Page 227Page 228Page 229Page 230Page 231Page 232Page 233Page 234Page 235Page 236Page 237Page 238Page 239Page 240Page 241Page 242Page 243Page 244Page 245Page 246Page 247Page 248Page 249
- Contents
- Table of Contents
- Search
- Previous
- Next
- Troubleshooting
- Bookmarks