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12
WARRANTY INFORMATION
LUKO offers a 1-year free warranty on all of our products, with original proof of
purchase and where a defect has arisen, wholly or substantially, as a result of
faulty manufacture, parts or workmanship during the warranty period.
The warranty does not apply where damage is caused by other factors,
including without limitation:
(a) normal wear and tear;
(b) abuse, mishandling, accident, or failure to follow operating instructions;
(c) exposure to liquid or infiltration of foreign particles;
(d) servicing or modifications of the product other than by LUKO.
The LUKO warranty covers all costs related to restoring the proven defective
product through repair or replacement of any defective part and necessary
labor so that it conforms to its original specifications. A replacement product
may be provided instead of repairing a defective product. LUKO's exclusive
obligation under this warranty is limited to such repair or replacement.
We recommend that you register your product by emailing LUKO at
[email protected]. Although greatly appreciated, the product
registration is not required to activate the initial 1-year free warranty and
product registration does not eliminate the need for the original proof of
purchase.
These are our general terms for warranty service, but we always urge our
customers to reach out to us with any issue, regardless of warranty terms. If
you have an issue with a LUKO product, please contact us at
[email protected], and we will do our best to resolve it for you.
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