Loading ...
Loading ...
Loading ...
Rinnai Australia 17 Operation Manual
CARE AND MAINTENANCE
TROUBLE SHOOTING CHECKLIST
Use the following chart to help determine whether a service call is required, however if you are unsure
about the way your heater is operating, contact Rinnai or your local agent.
ERROR CODES
Your heater is also fitted with self diagnostic electronics that monitor the appliance during start-up and
operation. Should a fault occur the heater will shut down and the cause fault will be indicated by a pair
of flashing digits in the Digital display or depending on the model and the On/Combustion
indicator will also flash Red. Refer to the table below for probable cause and the suggested
remedy
Fault
Condition
Probable
Cause
No Display
Burners fail to ignite
Filter Indicator
is illuminated
Combustion stops
during operation
Smell of gas
Takes a long time to
warm the room
Remote control
doesn’t work
Possible Remedy
Not plugged in or turned off. Plug in power cord and turn power on.
Mains power failure. Re-ignition, when power restored, page 9.
(Initial Install) Air in gas pipe. Installer to purge air from gas supply.
Air in hose Repeat Ignition procedure page 9.
Room too large Check with retailer.
Dust on air filters Clean the air filters (Weekly).
Louvre obstructed Remove obstruction
Air filter blocked Clean the air filters (Weekly).
Gas escape Isolate gas supply, call Rinnai service.
Gas supply turned off. Turn gas supply on at the meter or cylinder.
Lock set. Cancel Lock as described on page 15.
On Timer is set. Cancel timer by using the override page 13.
Flat batteries. Replace remote control battery.
Code Probable Cause Suggested Remedy
00 Mains power failure during operation
Press the ON/OFF button twice to reset heater.
03 Tilt switch activated Ensure appliance is level & upright. Service call if repeated.
10 Oxygen shortage Clean filters. Ventilate room. Service call if repeated.
11 Ignition failure
Check gas supply is turned on, turn the heater OFF and then
ON again. If the heater fails to ignite after 4 attempts a
Service call will be required.
12 Incomplete combustion As above.
13 Combustion control faulty Service call.
14 Filter Blockage / Overheat Clean filters. If error continues a service call will be required.
16 Room overheat Lower room temp to below 40°C.
18 Temperature sensor faulty Service call.
31 Room temperature sensor faulty Service call.
32 Overheat temperature sensor faulty Service call.
33 Overheat temperature sensor faulty Service call.
34 Overheat temperature sensor faulty Service call.
62 Faulty fan motor Service call.
70 ON/OFF switch faulty Service call.
71 Solenoids faulty Service call.
72 Flame detection circuit fault Service call.
73 Communication error
Press the ON/OFF button
twice to reset heater. Service
call if repeated.
17 31
12
2
Loading ...
Loading ...
Loading ...