© 2023 GeoVision, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part,
without the written consent of GeoVision.
Every effort has been made to ensure that the information in this manual is
accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind
and assumes no responsibility for errors or omissions. No liability is assumed
for incidental or consequential damages arising from the use of the information
or products contained herein. Features and specifications are subject to
change without notice.
GeoVision, Inc.
9F, No. 246, Sec. 1, Neihu Rd.,
Neihu District, Taipei, Taiwan
Tel: +886-2-8797-8377
Fax: +886-2-8797-8335
http://www.geovision.com.tw
Trademarks used in this manual: GeoVision, the GeoVision logo and GV
series products are trademarks of GeoVision, Inc. Windows is the registered
trademark of Microsoft Corporation.
August 2023
Scan the following QR codes for product warranty and technical support
policy:
[Warranty] [Technical Support Policy]
Safety Instruction
⚫ This product is intended to be supplied by a Listed Power Unit, marked with 'Limited
Power Source', 'LPS' on unit, output rated minimum 12V/2 A or POE 48V/ 350mA or
AC24V (depending on models), no more than 2000m altitude of operation and Tma=60
Deg.C.
⚫ As for the modes with PoE function, the function of the ITE being investigated to IEC
60950-1 standard is considered not likely to require connection to an Ethernet network
with outside plant routing, including campus environment and the ITE is to be connected
only to PoE networks without routing to the outside plant.
⚫ Do not attempt to disassemble the camera; in order to prevent electric shock, do not
remove screws or covers.
⚫ There are no user-serviceable parts inside. Please contact the nearest service center as
soon as possible if there is any failure.
⚫ Avoid aiming the camera directly towards extremely bright objects, such as, sun, as this
may damage the image sensor.
⚫ Please follow the instructions to install the camera. Do not reverse the camera, or the
reversing image will be received.
⚫ Do not operate it in case temperature, humidity and power supply are beyond the limited
stipulations.
⚫ Keep away from heat sources such as radiators, heat registers, stove, etc.
⚫ Do not expose the product to the direct airflow from an air conditioner.
⚫ This manual is for using and managing the product. We may reserve the rights of
amending the typographical errors, inconsistencies with the latest version, software
upgrades and product improvements, interpretation, and modification. These changes
will be published in the latest version without special notification.
⚫ All pictures, charts, images in this manual are only for description and explanation of our
products. The ownerships of trademarks, logos and other intellectual properties related to
Microsoft, Apple and Google belong to the above-mentioned companies.
⚫ This manual is suitable for face detection network cameras.
Disclaimer
⚫ With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or
other damages resulting from cyber attack, hacker attack, virus inspection, or other internet
security risks; however, Our company will provide timely technical support if necessary.
⚫ Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations.
Cybersecurity Recommendations
⚫ Use a strong password. At least 8 characters or a combination of characters, numbers, and
upper and lower case letters should be used in your password.
⚫ Regularly change the passwords of your devices to ensure that only authorized users can
access the system (recommended time is 90 days).
⚫ It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to
reduce the risk of outsiders being able to access.
⚫ It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).
⚫ It is not recommended to expose the device to the public network. When it is necessary to
be exposed to the public network, please set the external hardware firewall and the
corresponding firewall policy.
⚫ It is not recommended to use the v1 and v2 functions of SNMP.
⚫ In order to enhance the security of WEB client access, please create a TLS certificate to
enable HTTPS.
⚫ Use black and white list to filter the IP address. This will prevent everyone, except those
specified IP addresses from accessing the system.
⚫ If you add multiple users, please limit functions of guest accounts.
⚫ If you enable UPnP, it will automatically try to forward ports in your router or modem. It is
convenient for users, but this will increase the risk of data leakage when the system
automatically forwards ports. Disabling UPnP is recommended when the function is not
used in real applications.
⚫ Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which IP
addresses were used to log in your system and what was accessed.
Regulatory Information
FCC Information
1. FCC compliance
The products have been tested and found in compliance with the council FCC rules and
regulations part 15 subpart B. These limits are designed to provide reasonable protection
against harmful interference. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. The user will be required to correct the interface at his
own expense in case the harmful interference occurs.
2. FCC conditions:
Operation of this product is subject the following two conditions: (1) this device may not cause
harmful interface, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
CE Information
The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU
RoHS
The products have been designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of WEEE,
the improvement of collection, treatment and recycling of electronics at the end of
their life is essential. Therefore, the product marked with this symbol must be
disposed of in a responsible manner.
Directive 94/62/EC: The Directive aims at the management of packaging and packaging
waste and environmental protection. The packaging and packaging waste of the product in
this manual refers to must be disposed of at designated collection points for proper recycling
and environmental protection.
REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization and
Restriction of Chemicals, which aims to ensure a high level of protection of human health and
the environment through better and earlier identification of the intrinsic properties of chemical
substances. The product in this manual refers to conforms to the rules and regulations of
REACH. For more information of REACH, please refer to DG GROWTH or ECHA websites.
Table of Contents
Contents
Safety Instruction .................................................................................................................................................................. 1
Contents .................................................................................................................................................................................. 1
Chapter 1 Introduction ...................................................................................................................................................... 1
Chapter 2 Network Connection ....................................................................................................................................... 2
2.1 LAN .......................................................................................................................................................................... 2
2.1.1 Access through IP-Tool .............................................................................................................................. 2
2.1.2 Directly Access through IE ......................................................................................................................... 4
2.2 WAN ......................................................................................................................................................................... 6
Chapter 3 Live View ........................................................................................................................................................... 8
Chapter 4 Network Camera Configuration .................................................................................................................. 11
4.1 System Configuration ...........................................................................................................................................11
4.1.1 Basic Information .......................................................................................................................................11
4.1.2 Date and Time ............................................................................................................................................11
4.1.3 Local Config ............................................................................................................................................... 12
4.1.4 Storage ....................................................................................................................................................... 13
4.2 Image Configuration............................................................................................................................................. 16
4.2.1 Display Configuration ............................................................................................................................... 16
4.2.2 Video / Audio Configuration ..................................................................................................................... 19
4.2.3 OSD Configuration .................................................................................................................................... 21
4.2.4 Video Mask ................................................................................................................................................ 21
4.2.5 ROI Configuration ..................................................................................................................................... 22
4.2.6 Lens Control............................................................................................................................................... 23
4.3 Alarm Configuration ............................................................................................................................................. 23
4.3.1 Motion Detection ....................................................................................................................................... 23
4.3.2 Exception Alarm ........................................................................................................................................ 25
4.3.3 Alarm In ...................................................................................................................................................... 27
4.3.4 Alarm Out ................................................................................................................................................... 28
4.3.5 Alarm Server .............................................................................................................................................. 29
4.3.6 Audio Alarm ................................................................................................................................................ 29
4.3.7 Light Alarm ................................................................................................................................................. 31
4.4 Event Configuration ............................................................................................................................................. 32
4.4.1 Object Abandoned / Missing .................................................................................................................... 32
4.4.2 Video Exception ........................................................................................................................................ 34
4.4.3 Line Crossing ............................................................................................................................................. 35
4.4.4 Region Entrance ....................................................................................................................................... 38
4.4.5 Region Exiting ........................................................................................................................................... 40
4.4.6 Target Counting by Line ........................................................................................................................... 41
4.4.7 Target Counting by Area........................................................................................................................... 44
4.4.8 Region Intrusion ........................................................................................................................................ 46
4.4.9 Face Detection .......................................................................................................................................... 48
4.4.10 Heat Map .................................................................................................................................................. 51
4.4.11 Video Metadata ....................................................................................................................................... 52
4.5 Service ................................................................................................................................................................... 55
4.5.1 GV-Cloud .................................................................................................................................................... 55
4.5.2 GV-Center V2 ............................................................................................................................................ 56
4.6 Network Configuration ......................................................................................................................................... 57
4.6.1 TCP/IP ........................................................................................................................................................ 57
4.6.2 Port .............................................................................................................................................................. 58
4.6.3 Server Configuration ................................................................................................................................. 58
4.6.4 DDNS .......................................................................................................................................................... 59
4.6.5 SNMP ......................................................................................................................................................... 60
4.6.6 802.1x ......................................................................................................................................................... 61
4.6.7 RTSP .......................................................................................................................................................... 61
4.6.8 RTMP .......................................................................................................................................................... 62
4.6.9 UPNP .......................................................................................................................................................... 63
4.6.10 Email ......................................................................................................................................................... 63
4.6.11 FTP............................................................................................................................................................ 64
4.6.12 HTTP POST ............................................................................................................................................. 65
4.6.13 HTTPS ......................................................................................................................................................... 66
4.6.14 QoS ........................................................................................................................................................... 67
4.6.15 TS Multicast ............................................................................................................................................. 67
4.7 Security Configuration ......................................................................................................................................... 69
4.7.1 User Configuration .................................................................................................................................... 69
4.7.2 Online User ................................................................................................................................................ 71
4.7.3 Block and Allow Lists ................................................................................................................................ 71
4.7.4 Security Management............................................................................................................................... 71
4.8 Maintenance Configuration ................................................................................................................................. 73
4.8.1 Backup and Restore ................................................................................................................................. 73
4.8.2 Reboot ........................................................................................................................................................ 73
4.8.3 Upgrade ...................................................................................................................................................... 74
4.8.4 Operation Log ............................................................................................................................................ 74
Chapter 5 Search .............................................................................................................................................................. 75
5.1 Image Search........................................................................................................................................................ 75
5.2 Video Search ........................................................................................................................................................ 77
5.2.1 Local Video Search ................................................................................................................................... 77
5.2.2 SD Card Video Search ............................................................................................................................. 78
Appendix ............................................................................................................................................................................... 80
1
Chapter 1 Introduction
⚫ IR auto switch, true day/night
⚫ 3D DNR, WDR
⚫ BLC, Defog, Anti-flicker, smart IR, corridor pattern
⚫ ROI coding
⚫ Light and audio alarm
⚫ Face detection, Line Crossing/Region Intrusion/Region Entrance/Region Exiting
(Human/Vehicle Classification), Video Exception Detection, Heat Map, Target Counting,
Video Metadata, etc.
⚫ Support mobile surveillance by smart phones with iOS and Android OS
Surveillance Application
2
Chapter 2 Network Connection
System Requirement
For proper operation of the product, the following requirements should be met for your
computer.
Web browser: IE (plug-in required) / Firefox / Edge / Safari / Google Chrome
*It is recommended to use the latest version of these web browsers.
The menu display and operation of the camera may be slightly different by using the browser
with plug-in or without plug-in. Installing the applicable plug-in will display more functions of
the camera.
Connect IP-Cam via LAN or WAN. Here only take IE browser for example. The details are as
follows:
2.1 LAN
In LAN, there are two ways to access IP-Cam: 1. access through GV-IP Device Utility (V8.9.8
or later); 2. directly access through IE browser.
2.1.1 Access through IP-Tool
Network connection:
By default, when the camera is connected to LAN with DHCP server, it is automatically
assigned with a dynamic IP address. Follow the steps below to look up its IP address, and use
the accessed IP address to log in from its Wen interface.
1. Make sure the PC and the camera are connected to the LAN, and GV-IP Device Utility
(V8.9.8 or later) is installed on the PC from our website.
2. On GV-IP Device Utility window, click the button to search for the IP devices in the
same LAN. Click the Name or Mac Address column to sort.
3
3. Find the camera with its Mac Address, click on its IP address.
4. For first-time users, you are requested to create a password.
5. Type a new password and click OK.
6. Click on its IP address again and select Webpage to open its Web interface.
7. Type the set password on the login page and click Login.
IMPORTANT:
1. By default, the Administrator’s username is admin and cannot be modified.
2. To change the password using GV-IP Device Utility, click on the camera’s IP address,
and select Configure > Change Password. Or you can optionally change the password
on the camera’s Web interface by clicking Config→Security→User; see “Modify User” in
4.7.1 Security Configuration.
3. The security questions should be set after you log in. It is very important for you to reset
your password when you forget your password. If you forget the admin password, you
can reset the password by clicking Forget Password on the login page. For more details,
see 4.8.1 User Configuration.
4
2.1.2 Directly Access through IE
The default network settings are as shown below:
IP address: 192.168.0.10
Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
Use the above default settings when logging in the camera for the first time. Directly connect
the camera to the computer through network cable.
1. Manually set the IP address of the PC and the network segment should be the same as
the default settings of the IP camera. Open the network and share center. Click “Local
Area Connection” to pop up the following window.
2. Select “Properties” and then select internet protocol according to the actual situation (for
example: IPv4).
5
3. Next, click the “Properties” button to set the network of the PC.
4. Open the Web browser and enter the default address of the IP-camera.
5. Follow directions to download and install the plug-in.
6. Enter the default username and password on the login page and click “Login”.
6
2.2 WAN
Access through the router or virtual server
1. Make sure the camera is connected to the local network and then log in the camera via
LAN and go to Config→Network→Port menu to set the port number.
Port Setup
2. Go to Config →Network→TCP/IP menu to modify the IP address.
IP Setup
3. Go to the router’s management interface through IE browser to forward the IP address
and port of the camera in the “Virtual Server”.
Router Setup
4. Open the IE browser and enter its WAN IP and http port to access. (For example, if the
http port is changed to 81, please enter “192.198.1.201:81” in the address bar of web
browser to access).
7
Access through PPPoE dial-up
Network connection
Access the camera through PPPoE auto dial-up. The setup steps are as follow:
1. Go to Config→Network→Port menu to set the port number.
2. Go to Config →Network→TCP/IP→PPPoE Config menu. Enable PPPoE and then enter
the user name and password from your internet service provider.
3. Go to Config →Network→DDNS menu. Before configuring the DDNS, please apply for a
domain name first. Please refer to DDNS configuration for detail information.
4. Open the IE browser and enter the domain name and http port to access.
Access through static IP
Network connection
The setup steps are as follow:
1. Go to Config→Network→Port menu to set the port number.
2. Go to Config →Network→TCP/IP menu to set the IP address. Check “Use the following
IP address” and then enter the static IP address and other parameters.
3. Open the IE browser and enter its WAN IP and http port to access.
8
Chapter 3 Live View
After logging in, the following window will be shown.
The following table is the instructions of the icons on the live view interface.
Icon
Description
Icon
Description
Original size
SD card recording indicator
Fit correct scale
Sensor alarm indicator
Adapt
Motion alarm indicator
Full screen
Color abnormal indicator
Enable/disable alarm output
Abnormal clarity indicator
Enable/disable light alarm
Scene change indicator
Enable/disable audio alarm
Alarm output indicator
Start/stop live view
Light alarm indicator
Start/stop two-way audio
Audio alarm indicator
Enable/disable audio
Line Crossing indicator
SD card recording indicator
Region Intrusion indicator
Snapshot
Region Entrance indicator
Start/stop local recording
Region Exiting indicator
Zoom in
Face detection indicator
Zoom out
Target Counting by Line
indicator
AZ control
Target Counting by Area
indicator
PTZ control
Object detection indicator
(object Abandoned/Missing)
Face Detection
Heat map indicator
Rule information display
Crowd density detection
indicator
9
Icon
Description
Icon
Description
Video metadata extraction
indicator
Note:
1. Those smart alarm indicators will flash only when the camera supports those functions
and the corresponding events are enabled.
2. After clicking the audio alarm icon, the sound warning will be triggered according to the
set warning times (you can set the warning times by clicking Config→Alarm→Audio
Alarm). Click this icon again. After the current warning voice is completely sounded, it
will stop.
3. After clicking the light alarm icon, the red-blue light will flash alternatively according to
the set flashing time (you can set the flashing time by clicking Config→Alarm→Light
Alarm). Click this icon again to stop flashing.
4. Two-way audio, local recording, and the preview mode switch (real-time / balanced /
fluent mode) are not supported in plug-in free live view.
AZ Control
Click AZ control button to show AZ control panel. The descriptions of the control panel are as
follows:
Icon
Description
Icon
Description
Zoom -
Zoom +
Focus -
Focus +
One key focus (used when image is out of focus after
manual adjustment)
10
Face Capture View
1. Go to Config→Event→Face Detection interface. Check “Enable”.
2. Return to the live view interface. Click to go to the following interface. When there
are faces detected, the face pictures will be listed on the right.
11
Chapter 4 Network Camera Configuration
In the Webcam client, choose “Config” to go to the configuration interface.
Note: Wherever applicable, click the “Save” button to save the settings.
4.1 System Configuration
4.1.1 Basic Information
In the “Basic Information” interface, the system information of the device is listed.
4.1.2 Date and Time
Go to Config→System→Date and Time. Please refer to the following interface.
Select the time zone and DST as required.
12
Note: The time zone of the camera and the computer must be the same. It is
recommended to modify the time zone of the camera according to the time zone of the
computer. If the time zone of the computer is modified, the current web client needs to
be closed. Then re-open it and log in again.
Click the “Date and Time” tab to set the time mode and time format.
4.1.3 Local Config
Go to Config→System→Local Config to set up the storage path of captured pictures and
recorded videos on the local PC. There is also an option to enable or disable the bitrate
display in the recorded files.
Additionally, “Local smart snapshot storage” can be enabled or disabled here. If enabled, the
captured pictures triggered by smart events (like line crossing detection, region entrance, etc.)
will be saved to the local PC.
Note:
1. If the performance of your computer is not compatible with the IE client or your
computer has no graphics card, low-efficient mode is suggested.
2. On non-IE browsers, only Show Bitrate can be set in the above interface.
13
4.1.4 Storage
Go to Config→System→Storage to go to the interface as shown below.
⚫ SD Card Management
Click the “Format” button to format the SD card. All data will be cleared by clicking this button.
Click the “Eject” button to stop writing data to SD card. Then the SD card can be ejected
safely.
Device Quota: Set the capacity proportion of captured pictures/record files on the SD card.
Cloud Service Quota: Set the capacity proportion of captured pictures/record files uploaded
onto GV-Cloud VMS.
Note: For details on connecting to GV-Cloud VMS, see 7. Connecting to GV-Cloud VMS in
GV-GEBF4911 Quick Start Guide.
14
4.1.4.1 Schedule Recording Settings
Go to Config→System→Storage→Record to go to the interface as shown below.
Set record stream, pre-record time, cycle writing.
Pre Record Time: Set the time to record before the actual recording begins.
Set schedule recording. Check “Enable Schedule Record” and set the schedule.
Weekly Schedule
Set the alarm time from Monday to Sunday for a single week. Each day is divided in one-hour
increments. Green means scheduled. Blank means unscheduled.
“Add”: Add the schedule for a special day. Drag the mouse to set the time on the timeline.
“Erase”: Delete the schedule. Drag the mouse to erase the time on the timeline.
Manual Input: Click it for a specific day to enter specific start and end times. This adds more
granularities (minutes).
Holiday Schedule
Set the alarm time for alarm a special day, such as a holiday.
Note: Holiday schedule takes priority over weekly schedule.
15
4.1.4.2 Snapshot Settings
Go to Config→System→Storage→Snapshot to go to the interface as shown below.
Set the format, resolution and quality of the image saved on the SD card and the snapshot
interval and quantity and the timing snapshot here.
Snapshot Quantity: The number you set here is the maximum quantity of snapshots. The
actual quantity of snapshots may be less than this number. Supposing the occurrence time of
an alarm event is less than the time of capturing pictures, the actual quantity of snapshots is
less than the set quantity of snapshots.
Snapshot Timing
Check the box for “Enable Timing Snapshot” first and set the snapshot interval and schedule.
The setup steps of schedule are the same as the schedule recording (See 4.1.4.1 Schedule
Recording Settings).
16
4.2 Image Configuration
4.2.1 Display Configuration
Go to Image→Display Settings interface as shown below. The image’s brightness, contrast,
hue and saturation and so on for common, day and night mode can be set up separately. The
image effect can be quickly seen by switching the configuration file.
Brightness: Set the brightness level of the camera’s image.
Contrast: Set the color difference between the brightest and darkest parts.
Hue: Set the total color degree of the image.
Saturation: Set the degree of color purity. The purer the color, the brighter the image is.
17
Sharpness: Set the resolution level of the image plane and the sharpness level of the image
edge.
Noise Reduction: Decrease the noise and make the image more thorough. Increasing the
value will make the noise reduction effect better but it will reduce the image resolution.
Defog: Activating this function and setting an appropriate value as needed in foggy, dusty,
smoggy, or rainy environment to get clear images.
Auto Iris: If your camera is equipped with auto Iris lens, please enable it.
Backlight Compensation (BLC):
⚫ Off: Disables the backlight compensation function. It is the default mode.
⚫ HWDR: WDR can adjust the camera to provide a better image when there are both
very bright and very dark areas simultaneously in the field of the view by lowering the
brightness of the bright area and increasing the brightness of the dark area.
⚫ HLC: Lowers the brightness of the entire image by suppressing the brightness of the
image’s bright area and reducing the size of the halo area.
⚫ BLC: If enabled, the auto exposure will activate according to the scene so that the
object of the image in the darkest area will be seen clearly.
Recording will be stopped for a few seconds while the mode is changing from non-WDR to
WDR mode.
Antiflicker:
⚫ Off: disables the anti-flicker function. This is used mostly in outdoor installations.
⚫ 50Hz: reduces flicker in 50Hz lighting conditions.
⚫ 60Hz: reduces flicker in 60Hz lighting conditions.
White Balance: Adjust the color temperature according to the environment automatically.
If “Infrared light” is selected for Illumination Mode, “Smart IR” and “Day/Night Mode” can be
configured.
Smart IR: Choose “ON” or “OFF”. This function can effectively avoid image overexposure so
as to make the image more realistic. The higher the level is, the more overexposure
compensation will be given.
Day/Night Mode: Choose “Auto”, “Day”, “Night” or “Timing”.
Shutter Mode: Choose “Auto” or “Manual”. If manual is chosen, the digital shutter speed can
be adjusted.
Gain Mode: Choose “Auto” or “Manual”. If “Auto” is selected, the gain value will be
automatically adjusted (within the set gain limit value) according to the actual situation. If
“Manual” is selected, the gain value shall be set manually. The higher the value is, the brighter
the image is.
18
Lens Distortion Correction: When the image appears distortion to some extent, please
enable this function and adjust the level according to the actual scene to correct the distortion.
Frequency: 50Hz and 60Hz can be optional.
Corridor Pattern: Corridor viewing modes can be used for situations such as long hallways. 0,
90, 180 and 270 are available. The default value is 0.
Image Mirror: Turn the current video image horizontally.
Image Flip: Turn the current video image vertically.
Illumination Mode: Choose “White light”, “Infrared light” or “Smart supplement light” as
needed.
Smart supplement light: If selected, in low ambient light, the system will automatically turn
on the IR light or white light. Once there are people appearing in the detection area, it will
automatically switch to white light. When no people are detected, it will switch to IR light.
If “White Light” is selected, “Overexposure control” and “white light mode” can be configured.
Overexposure Control: Choose “OFF”, “Low”, “Mid” or “High”. This function can
automatically adjust the exposure parameter according to the actual effect of the image,
effectively avoiding detail missing caused by image overexposure, so that the image will be
more vivid. Please set it as needed.
White Light Mode: Choose “Off”, “Auto” or “Manual”. Please select it as needed.
Infrared Mode: Choose “Auto”, “ON” or “OFF”.
Schedule Settings of Image Parameters
Click the “Profile Management” tab as shown below.
Set full time schedule for common, day, night mode and specified time schedule for day and
night. Choose “Timing” in the drop-down box of schedule as shown below.
Drag “ ” icons to set the time of day and night. Blue means day time and blank means night
time. If the current mode of camera parameters is set to schedule, the image configuration
mode will automatically switch between day and night according to the schedule.
19
4.2.2 Video / Audio Configuration
Go to Image→Video / Audio interface as shown below. In this interface, set the resolution,
frame rate, bitrate type, video quality and so on subject to the actual network condition.
Three video streams can be adjustable.
Resolution: The size of image.
Frame rate: The higher the frame rate, the smoother the video is.
Bitrate type: CBR and VBR are optional. Bitrate is related to image quality. CBR means that
no matter how much change is seen in the video scene, the compression bitrate will be kept
constant. VBR means that the compression bitrate will be adjusted according to scene
changes. For example, for scenes that do not have much movement, the bitrate will be kept at
a lower value. This can help optimize the network bandwidth usage.
Bitrate: It can be adjusted when the bitrate type is set to CBR. The higher the bitrate, the
better the image quality will be.
Video Quality: It can be adjusted when the bitrate type is set to VBR. The higher the image
quality, the more bitrate will be required.
I Frame interval: It determines how many frames are allowed between a “group of pictures”.
When a new scene begins in a video, until that scene ends, the entire group of frames (or
pictures) can be considered as a group of pictures. If there is not much movement in the
scene, setting the value higher than the frame rate is fine, potentially resulting in less
bandwidth usage. However, if the value is set too high, and there is a high frequency of
movement in the video, there is a risk of frame skipping.
Video Compression: MJPEG, H264+, H264, H265 or H265+ are applicable. MJPEG is not
available for main stream. If H.265 / H.265+is chosen, make sure the client system is able to
decode H.265 / H.265+. Compared to H.265, H.265+ saves more storage space with the
same maximum bitrate in most scenes. Compared to H.264, H.265 reduces the transmission
bitrate under the same resolution, frame rate and image quality.
Note: For plug-in free live view, MJPEG is not recommended (if the sub / third stream and
MJPEG are selected, no image will be output).
Profile: For H.264. Baseline, main and high profiles are selectable.
Send Snapshot: Set the snapshot stream.
Video encode slice split: If this function is enabled, smooth image can be gotten even
though using the low-performance PC.
20
Watermark: When playing back the local recorded video in the search interface, the
watermark can be displayed. To enable it, check the watermark box and enter the watermark
text.
Note: When the camera is connected to GV-Cloud VMS, the resolution and bitrate values
will be grayed out and cannot be modified. For details on GV-Cloud VMS connection, see
4.5.1 GV-Cloud.
Click the “Audio” tab to go to the interface as shown below.
Audio Encoding: G711A and G711U are selectable.
Audio Type: LINE or MIC can be optional.
LINE IN/MIC IN Volume: LINE IN Volume can be set here. If MIC is selected, MIC IN volume
can be set.
Audio Output: Talkback, warning or auto can be optional. If “Talkback” is selected, the audio
output will be used to output sound for two-way talk. If “Warning” is selected, the audio output
will be used to output the pre-defined audio alarm. If “Auto” is selected, the system will output
sound for two-way talk or warning voice as needed. But when it is warning and two-way audio
is being enabled simultaneously, two-way audio will be output first.
Speaker: Talkback, warning or auto can be optional. If “Talkback” is selected, the built-in
speaker will be used to output sound for two-way talk. If “Warning” is selected, the built-in
speaker will be used to output the pre-defined audio alarm. If “Auto” is selected, the system
will output sound for two-way talk or warning voice as needed. But when it is warning and
two-way audio is being enabled simultaneously, two-way audio will be output first.
Audio Out Volume: This function is available for the model with audio out interface.
21
4.2.3 OSD Configuration
Go to Image→OSD interface as shown below.
Set time stamp, device name, OSD content and picture overlap here. After enabling the
corresponding display and entering the content, drag them to change their position. Then click
the “Save” button to save the settings.
Picture Overlap Settings:
Check “OSD Content1”, choose “Picture Overlay” and click “Browse” to select the overlap
picture. Then click “Upload” to upload the overlap picture. The pixel of the image shall not
exceed 200*200, or it cannot be uploaded.
4.2.4 Video Mask
Go to Image→Video Mask interface as shown below. A maximum of 4 zones can be set up.
To set up video mask:
1. Enable video mask.
2. Click the “Draw Area” button and then drag the mouse to draw the video mask area.
22
3. Click the “Save” button to save the settings.
4. Return to the live to verify that the area has been drawn as shown as blocked out in the
image.
To clear the video mask:
Click the “Clear” button to delete the current video mask area.
4.2.5 ROI Configuration
Go to Image→ROI Config interface as shown below. An area in the image can be set as a
region of interest. This area will have a higher bitrate than the rest of the image, resulting in
better image quality for the identified area.
1. Check “Enable” and then click the “Draw Area” button.
2. Drag the mouse to set the ROI area.
3. Set the level.
4. Click the “Save” button to save the settings.
23
4.2.6 Lens Control
This function is only available for the model with motorized zoom lens. Within this
section, zoom and focus can be controlled. If the image is out of focus after a manual
adjustment, one key focus can be used to set the focus automatically. Go to Config→Image→
Zoom/Focus interface to set.
4.3 Alarm Configuration
4.3.1 Motion Detection
Go to Alarm→Motion Detection to set motion detection alarm.
1. Check “Enable” check box to activate motion based alarms. If unchecked, the camera will
not send out any signals to trigger motion-based recording to the NVR or CMS, even if
there is motion in the video.
24
Alarm Holding Time: It refers to the interval time between the adjacent motion detections.
For instance, if the alarm holding time is set to 20 seconds, once the camera detects a motion,
it will go to alarm and would not detect any other motion in 20 seconds. If there is another
motion detected during this period, it will be considered as continuous movement; otherwise,
it will be considered as a single motion.
Alarm Out: If selected, this would trigger an external relay output that is connected to the
camera on detecting a motion based alarm.
Trigger Audio Alarm: If selected, the warning voice will be uttered on detecting a motion
based alarm. (Please set the warning voice first. See 4.4.6 Audio Alarm for details).
Trigger SD Snapshot: If selected, the system will capture images on motion detection and
save the images on an SD card.
Trigger SD Recording: If selected, video will be recorded on an SD card on motion
detection.
Trigger Email: If “Trigger Email” and “Attach Picture” are checked (email address must be set
first in the Email configuration interface), the captured pictures and triggered event will be sent
to the set addresses.
Trigger FTP: If “Trigger FTP” and “Attach Picture” are checked, the captured pictures will be
sent into FTP server address. Please refer to 4.6.12 FTP for more details.
25
2. Set motion detection area and sensitivity. Click the “Area and Sensitivity” tab to go to the
interface as shown below.
Move the “Sensitivity” scroll bar to set the sensitivity. Higher sensitivity value means that
motion will be triggered more easily.
Select “Add” and click “Draw”. Drag the mouse to draw the motion detection area; Select
“Erase” and drag the mouse to clear motion detection area.
After that, click the “Save” to save the settings.
3. Set the schedule for motion detection. The schedule setup steps of the motion detection
are the same as the schedule recording setup (See 4.1.4.1 Schedule Recording
Settings).
4.3.2 Exception Alarm
⚫ SD Card Full
1. Go to Config→Alarm→Exception Alarm→SD Card Full.
2. Click “Enable”.
3. Set the alarm holding time and alarm trigger options. The setup steps are the same as
motion detection. Please refer to 4.4.1 Motion Detection for details.
26
⚫ SD Card Error
When there are some errors in writing SD card, the corresponding alarms will be triggered.
1. Go to Config→Alarm→Exception Alarm→SD Card Error as shown below.
2. Click “Enable”.
3. Set the alarm holding time and alarm trigger options. Trigger alarm out, Email and FTP.
The setup steps are the same as motion detection. Please refer to 4.4.1 Motion Detection
for details.
⚫ IP Address Conflict
1. Go to Config→Alarm→Exception Alarm→IP Address Collision as shown below.
2. Click “Enable” and set the alarm holding time.
3. Trigger alarm out. When the IP address of the camera conflicts with the IP address of
other devices, the system will trigger the alarm out.
27
⚫ Cable Disconnection
1. Go to Config→Alarm→Exception Alarm→Cable Disconnected as shown below.
2. Click “Enable” and set the alarm holding time.
3. Trigger alarm out. When the camera is disconnected, the system will trigger the alarm
out.
4.3.3 Alarm In
To set sensor alarm (alarm in):
Go to Config→Alarm→Alarm In interface as shown below.
1. Click “Enable” and set the alarm type, alarm holding time and sensor name.
2. Set alarm trigger options. The setup steps are the same as motion detection. Please refer
to 4.4.1 Motion Detection for details.
3. Click “Save” button to save the settings.
28
4. Set the schedule of the sensor alarm. The setup steps of the schedule are the same as
the schedule recording setup. (See 4.1.4.1 Schedule Recording Settings).
If there are two sensors, please select the sensor ID. Click “Apply settings to” to quickly apply
the settings to the other alarm input.
4.3.4 Alarm Out
Go to Config→Alarm→Alarm Out.
Alarm Out ID: The alarm out can be set respectively by selecting alarm out ID.
Alarm Out Mode: Alarm linkage, manual operation, day/night switch linkage and timing are
optional.
Alarm Linkage: Having selected this mode, select alarm out name, alarm holding time at the
“Alarm Holding Time” pull down list box and alarm type.
Manual Operation: Having selected this mode, select the alarm type and click “Open” to
trigger the alarm out immediately; click “Close” to stop alarm.
Timing: Select the alarm type. Then click “Add” and drag the mouse on the timeline to set the
schedule of alarm out; click “Erase” and drag the mouse on the timeline to erase the set time
schedule. After this schedule is saved, the alarm out will be triggered in the specified time.
29
4.3.5 Alarm Server
Go to Alarm→Alarm Server interface as shown below.
Set the server address, port, heartbeat and heartbeat interval. When an alarm occurs, the
camera will transfer the alarm event to the alarm server. If an alarm server is not needed,
there is no need to configure this section.
4.3.6 Audio Alarm
Go to Alarm→Audio Alarm interface as shown below.
Enable audio alarm. If disabled, the warning sound will not be uttered by clicking the
icon in the live view interface.
30
1. Select the warning voice. If you want to customize the voice, you can chose “Customize”.
Click “Browse” to choose the audio file you to upload and then enter the audio name.
Finally, click “Upload” to upload the audio file. Note that the format of the audio file must
meet the requirement (see Tips), or it will not be uploaded. After you upload the audio file,
you can select the audio name from the audio list and click “Listen” to listen to it. Click
“Delete” to delete the audio.
You can also record your own voice in the above interface and then upload.
⚫ Insert the microphone into your PC.
⚫ Click “Browse” to choose the save path of the audio you want to record.
⚫ Set the record audio volume and then click “Start” to start recording your voice.
⚫ Click “Upload” to upload your customized voice.
2. Select the voice and then set the warning times and volume as needed. Warning times: it
ranges from 1 to 50.
3. Set the schedule of audio alarm. The setup steps of the schedule are the same as the
schedule recording setup. (See 4.1.4.1 Schedule Recording Settings).
4. Click OK to save the settings.
31
4.3.7 Light Alarm
Go to Alarm→Audio Alarm interface as shown below.
1. Enable light alarm as needed. If it is disabled, the flashing light will not be turned on by
clicking in the live view interface.
2. Set the flashing time and frequency of the light.
Flashing Time: The flashing time ranges from 1 second to 60 seconds.
Flashing Frequency: Three options – low, middle and high
3. Set the schedule of audio alarm. The setup steps of the schedule are the same as the
schedule recording setup. (See 4.1.4.1 Schedule Recording Settings).
32
4.4 Event Configuration
For more accuracy, here are some recommendations for installation.
⚫ Cameras should be installed on stable surfaces, as vibrations can affect the accuracy of
detection.
⚫ Avoid pointing the camera at the reflective surfaces (like shiny floors, mirrors, glass, lake
surfaces and so on).
⚫ Avoid places that are narrow or have too much shadowing.
⚫ Avoid scenario where the object’s color is similar to the background color.
⚫ At any time of day or night, please make sure the image of the camera is clear and with
adequate and even light, avoiding overexposure or too much darkness on both sides.
4.4.1 Object Abandoned / Missing
Alarms will be triggered when the objects are removed from or left at the pre-defined area.
To set abandoned/missing object detection:
Go to Config→Event→Object Abandoned/Missing interface as shown below.
1. Enable abandoned/missing object detection and then select the detection type.
Enable Abandoned Object Detection: Alarms will be triggered if there are items left in the
pre-defined area.
Enable Missing Object Detection: Alarms will be triggered if there are items missing in the
pre-defined area.
33
2. Set the alarm holding time and alarm trigger options. The setup steps are the same as
motion detection. Please refer to 4.4.1 Motion Detection for details.
3. Click “Save” button to save the settings.
4. Set the alarm area of the abandoned/missing object detection. Click the “Area” tab to go
to the interface as shown below.
Set the alarm area number and then enter the desired alarm area name. Only one alarm area
can be added. Click the “Draw Area” button and then click around the area where you want to
set as the alarm area in the image (the alarm area should be a closed area). Click the “Stop
Draw” button to stop drawing. Click the “Clear” button to delete the alarm area. Click the
“Save” button to save the settings.
5. Set the schedule of the abandoned/missing object detection. The setup steps of schedule
are the same as the schedule recording (See 4.1.4.1 Schedule Recording Settings).
※ The configuration requirements of camera and surrounding areas
1. The range of the detection object should occupy from 1/50 to 1/3 of the entire image.
2. The detection time of objects in the camera shall be from 3 to 5 seconds.
3. The defined area cannot be covered frequently and continuously (like people and traffic
flow).
4. It is necessary for abandoned/missing object detection that the drawn frame must be very
close to the margin of the object in enhancing the sensitivity and accuracy of the
detection.
5. Abandoned/missing object detection cannot determine the objects’ ownership. For
instance, there is an unattended package in the station. Abandoned object detection can
detect the package itself but it cannot determine to whom it belongs to.
6. Try not to enable abandoned/missing object detection when light changes greatly in the
scene.
7. Try not to enable abandoned/missing object if there are complex and dynamic
environments in the scene.
8. Adequate light and clear scenery are very important to abandoned/missing object
detection.
34
4.4.2 Video Exception
This function can detect changes in the surveillance environment affected by the external
factors.
To set exception detection:
Go to Config→Event→Video Exception interface as shown below.
1. Enable the applicable detection that’s desired.
Scene Change Detection: Alarms will be triggered if the scene of the monitor video has
changed.
Video Blur Detection: Alarms will be triggered if the video becomes blurry.
Abnormal Color Detection: Alarms will be triggered if the image is abnormal caused by color
deviation.
2. Set the alarm holding time and alarm trigger options. The setup steps are the same as
motion detection. Please refer to 4.4.1 Motion Detection for details.
3. Click “Save” button to save the settings.
4. Set the sensitivity of the exception detection. Click “Sensitivity” tab to go to the interface
as shown below.
Drag the slider to set the sensitivity value or directly enter the sensitivity value in the textbox.
35
Click “Save” button to save the settings.
The sensitivity value of Scene Change Detection: The higher the value is, the more
sensitive the system responds to the amplitude of the scene change.
The sensitivity value of Video Blur Detection: The higher the value is, the more sensitive
the system responds to the blurriness of the image.
The sensitivity value of Abnormal Color Detection: The higher the value is, the more
sensitive the system responds to the color shift of the image.
※ The requirements of camera and surrounding area
1. Auto-focusing function should not be enabled for exception detection.
2. Try not to enable exception detection when light changes greatly in the scene.
3. Please contact us for more detailed application scenarios.
4.4.3 Line Crossing
Line Crossing: Alarms will be triggered if the target crosses the pre-defined alarm lines.
Go to Config→Event→Line Crossing interface as shown below.
1. Enable line crossing alarm and select the snapshot type and the detection target.
Save Original Picture to SD Card: If it is enabled, the detected original pictures will be
captured and saved to the SD card when the targets cross the alarm line.
36
Save Target Picture to SD Card: If it is enabled, the detected target cutout pictures will be
captured and saved to the SD card when the targets cross the alarm line.
Note: To save snapshots to the local PC, please enable “Local Smart Snapshot Storage”
in the local config interface first. To save snapshots to the SD card, please install an SD
card first.
Detection Target:
⚫ Human: Select it and then alarms will be triggered if someone crosses the pre-defined
alarm lines.
⚫ Motor Vehicle: Select it and then alarms will be triggered if a vehicle with four or more
wheels (eg. a car, bus or truck) crosses the pre-defined alarm lines.
⚫ Motorcycle/Bicycle: Select it and then alarms will be triggered if a vehicle with two
wheels (eg. a motorcycle or bicycle) crosses the pre-defined alarm lines.
All of the three types of objects can be selected simultaneously. Please select the detection
objects as needed. If no object / target is selected, alarms will not be triggered even if line
crossing detection is enabled.
2. Set the alarm holding time.
3. Set alarm trigger options. The setup steps are the same as motion detection. Please refer
to 4.4.1 Motion Detection for details.
4. Click “Save” button to save the settings.
5. Set area and sensitivity of the line crossing alarm. Click the “Area and Sensitivity” tab to
go to the interface as shown below.
Set the alarm line number and direction. Up to 4 lines can be added. Multiple lines cannot be
added simultaneously.
Direction：A<->B, A->B and A<-B optional. This indicates the direction of the intruder/vehicle
crosses over the alarm line.
⚫ A<->B: The alarm will be triggered when the intruder/vehicle crosses over the alarm line
from B to A or from A to B.
⚫ A->B: The alarm will be triggered when the intruder/vehicle crosses over the alarm line
from A to B.
37
⚫ A<-B: The alarm will be triggered when the intruder/vehicle crosses over the alarm line
from B to A.
Click the “Draw Area” button and then drag the mouse to draw a line in the image. Click the
“Stop Draw” button to stop drawing. Click the “Clear” button to delete the lines. Click the
“Save” button to save the settings.
6. Set the schedule of the line crossing alarm. The setup steps of the schedule are the same
as the schedule recording setup (See 4.1.4.1 Schedule Recording Settings).
※ Configuration of camera and surrounding area
1. Auto-focusing function should not be enabled for line crossing detection.
2. Avoid the scenes with many trees or the scenes with various light changes (like many
flashing headlights). The ambient brightness of the scenes shouldn’t be too low.
3. Cameras should be mounted at a height of 2.8 meters or above.
4. Keep the mounting angle of the camera at about 45°.
5. The detected objects should not be less than 1% of the entire image and the largest sizes
of the detected objects should not be more than 1/8 of the entire image.
6. Make sure cameras can view objects for at least 2 seconds in the detected area for
accurate detection.
7. Adequate light and clear scenery are crucial for line crossing detection.
38
4.4.4 Region Entrance
Region Entrance: Alarms will be triggered if the target enters the pre-defined areas.
Go to Config→Event→Region Entrance interface as shown below.
1. Enable region entrance detection and select the snapshot type and the detection target.
Save Original Picture to SD Card: If it is enabled, the detected original pictures will be
captured and saved to the SD card when the targets intrude into the pre-defined areas.
Save Target Picture to SD Card: If it is enabled, the detected target cutout pictures will be
captured and saved to the SD card when the targets intrude into the pre-defined areas.
Note: To save snapshots to the local PC, please enable “Local Smart Snapshot Storage”
in the local config interface first. To save snapshots to the SD card, please install an SD
card first.
Detection Target:
⚫ Human: Select it and then alarms will be triggered if someone intrudes into the
pre-defined area.
⚫ Motor Vehicle: Select it and then alarms will be triggered if a vehicle with four or more
wheels (eg. a car, bus or truck) intrudes into the pre-defined area.
⚫ Motorcycle/Bicycle: Select it and then alarms will be triggered if a vehicle with two
wheels (eg. a motorcycle or bicycle) intrudes into the pre-defined area.
39
All of the three types of objects can be selected simultaneously. Please select the detection
objects as needed. If no object/target is selected, alarms will not be triggered even if intrusion
detection is enabled.
2. Set the alarm holding time and alarm trigger options.
3. Set alarm trigger options. The setup steps are the same as motion detection. Please refer
to 4.4.1 Motion Detection for details.
4. Click the “Save” button to save the settings.
5. Set the alarm area of the region entrance detection. Click the “Area” tab to go to the
interface as shown below.
Set the alarm area number on the right side. Up to 4 alarm areas can be added.
Click the “Draw Area” button and then click around the area where you want to set as the
alarm area in the image on the left side (the alarm area should be a closed area). Click the
“Stop Draw” button to stop drawing. Click the “Clear” button to delete the alarm area. Click the
“Save” button to save the settings.
6. Set the schedule of the region intrusion detection. The setup steps of the schedule are
the same as schedule recording setup (See 4.1.4.1 Schedule Recording Settings).
40
4.4.5 Region Exiting
Region Exiting: Alarms will be triggered if the target exits from the pre-defined areas.
Go to Config→Event→Region Exiting interface as shown below.
1. Enable region exiting detection and select the snapshot type and the detection target.
2. Set the alarm holding time and alarm trigger options.
3. Set the alarm area of the region exiting detection.
4. Set the schedule of the region exiting detection.
The setup steps of the region exiting detection are the same as the region entrance detection
setup (See 4.5.4 Region Entrance for details).
41
4.4.6 Target Counting by Line
This function is to calculate the number of the people or vehicles crossing the alarm line
through detecting, tracking and counting the shapes of the people or vehicles.
1. Go to Config→Event→Target Counting by Line as shown below.
2. Enable target counting by line and select the snapshot type and the detection target.
Detection Target: Select the target to calculate. Human, motor vehicle and
motorcycle/bicycle can be selected.
Staying Threshold: When the targets (human/vehicle) staying in the specified area exceed
the threshold, alarms will be triggered.
Counting Reset: The current number of the target counting can be reset. You can choose to
reset the counting daily, weekly or monthly. Click “Reset” to manually reset the current
number of crossing line people/car/bike counting.
3. Set the alarm trigger options. The setup steps are the same as motion detection. Please
refer to motion detection chapter for details.
42
4. Set the alarm line. Click the “Area” tab to go to the interface as shown below.
Set the alarm line number and direction. Only one alarm line can be added.
Direction：A->B and A<-B can be optional. The direction of the arrow is entrance.
Statistics: If enabled, you can see the statistical information in the live view interface. If
disabled, the statistical information will not be displayed in the live view interface.
The statistical OSD information can be customized as needed.
Click the “Draw Area” button and then drag the mouse to draw a line in the image. Check
“Statistics” and then move the red box to change the position of the statistical information
displayed on the screen. Click the “Stop Draw” button to stop drawing. Click the “Clear” button
to delete the lines.
Click the “Save” button to save the settings.
7. Set the schedule of the target counting by line. The setup steps of the schedule are the
same as schedule recording setup (See 4.1.4.1 Schedule Recording Settings).
8. View the statistical information in the live view interface.
43
9. View the statistical information of target counting by line. Click Statistics→Target
Counting by Line to enter the following interface.
Select the Report Type. Daily Report, Weekly Report, Monthly Report, and Annual Report are
selectable.
Select the Count Type. Enter or leave can be optional.
Select the start time and then click “Count”. Then the counting result will display in the statistic
result area. Click Table or Statistics to display the result in different way.
44
4.4.7 Target Counting by Area
This function is to calculate the number of the people or vehicles intruding into the pre-defined
area through detecting, tracking and counting the shapes of the people or vehicles.
1. Go to Config→Event→Target Counting by Area as shown below.
2. Enable target counting by area, select the snapshot type, the detection target, counting
reset and alarm linkages. The setup steps are the same as the target counting by line.
3. Set the statistic area. Click the “Area” tab to go to the interface as shown below.
Select the alarm area number on the right side. Only one alarm area can be added.
45
Click the “Draw Area” button and then click around the area where you want to set as the
alarm area in the image on the left side (the alarm area should be a closed area). Click the
“Stop Draw” button to stop drawing. Click the “Clear” button to delete the alarm area. Click the
“Save” button to save the settings.
4. Set the schedule of the target counting by area. The setup steps of the schedule are the
same as schedule recording setup (See 4.1.4.1. Schedule Recording Settings).
5. View the statistical information in the live view interface.
6. View the statistical information of target counting by area. Click Statistics→Target
Counting by Area to enter the following interface.
Please select Report Type, Count Type and Count Time as needed. Then click “Count” to
search the statistic result. Click “Statistics” to view the statistic result intuitively.
46
4.4.8 Region Intrusion
Region Intrusion: Alarms will be triggered if the target intrudes into the pre-defined areas.
This function can be applicable to important supervision places, danger areas and prohibited
areas, like military administrative zones, high danger areas, no man’s areas, etc.
Go to Config→Event→Region Intrusion interface as shown below.
1. Enable intrusion detection and select the snapshot type and the detection target.
Save Original Picture to SD Card: If it is enabled, the detected original pictures will be
captured and saved to the SD card when the targets intrude into the pre-defined areas.
Save Target Picture to SD Card: If it is enabled, the detected target cutout pictures will be
captured and saved to the SD card when the targets intrude into the pre-defined areas.
Note: To save snapshots to the local PC, please enable “Local Smart Snapshot Storage”
in the local config interface first. To save snapshots to the SD card, please install an SD
card first.
Detection Target:
⚫ Human: Select it and then alarms will be triggered if someone intrudes into the
pre-defined area.
⚫ Motor Vehicle: Select it and then alarms will be triggered if a vehicle with four or more
wheels (eg. a car, bus or truck) intrudes into the pre-defined area.
⚫ Motorctcle/Bicycle: Select it and then alarms will be triggered if a vehicle with two
wheels (eg. a motorcycle or bicycle) intrudes into the pre-defined area.
47
All of the three types of objects can be selected simultaneously. Please select the detection
objects as needed. If no object/target is selected, alarms will not be triggered even if intrusion
detection is enabled.
2. Set the alarm holding time.
3. Set alarm trigger options. The setup steps are the same as motion detection. Please refer
to motion detection chapter for details.
4. Click the “Save” button to save the settings.
5. Set the alarm area of the region intrusion detection. Click the “Area” tab to go to the
interface as shown below.
Set the alarm area number on the right side. Up to 4 alarm areas can be added.
Click the “Draw Area” button and then click around the area where you want to set as the
alarm area in the image on the left side (the alarm area should be a closed area). Click the
“Stop Draw” button to stop drawing. Click the “Clear” button to delete the alarm area. Click the
“Save” button to save the settings.
6. Set the schedule of the region intrusion detection. The setup steps of the schedule are
the same as schedule recording setup (See 4.1.4.1 Schedule Recording Settings).
※ Configuration requirements of camera and surrounding area
1. Auto-focusing function should not be enabled for region intrusion detection.
2. Avoid the scenes with many trees or the scenes with various light changes (like many
flashing headlights). The ambient brightness of the scenes shouldn’t be too low.
3. Cameras should be mounted at a height of 2.8 meters or above.
4. Keep the mounting angle of the camera at about 45°.
5. The detected objects should not be less than 1% of the entire image and the largest sizes
of the detected objects should not be more than 1/8 of the entire image.
6. Make sure cameras can view objects for at least 2 seconds in the detected area for
accurate detection.
7. Adequate light and clear scenery are crucial to region intrusion detection.
48
4.4.9 Face Detection
Face detection function is to detect the face appearing in the surveillance scene. Alarms will
be triggered when a face is detected.
The setting steps are as follows:
1. Go to Config→Event→Face Detection as shown below.
2. Enable the face detection function.
Save Source Information to SD Card: if checked, the whole picture will be saved to the local
PC or SD card when detecting a face.
Save Face Information to SD Card: if checked, the captured face picture will be saved to the
local PC or SD card when detecting a face.
Note: To save images to the local PC, please enable the local smart snapshot storage
first (Config→System→Local Config). To save images to the SD card, please install an
SD card first.
49
3. Set alarm holding time and alarm trigger options. The alarm trigger setup steps are the
same as motion detection setup. Please refer to 4.4.1 Motion Detection chapter for
details.
Trigger alarm condition: all or mask off can be selectable.
⚫ All: Alarms will be triggered when the camera detects a face (with/without a mask).
⚫ Mask off: Alarms will be triggered when the detected person is not wearing a mask on the
face.
4. Set alarm detection area.
Click “Draw Area” and drag the border lines of the rectangle to modify its size. Move the
rectangle to change its position. Click “Stop Draw” to stop drawing the area. Click “Clear” to
clear the area. Then set the detectable face size by defining the maximum value and the
minimum value (The default size range of a single face image occupies from 3% to 50% of the
entire image).
5. Advanced settings. Choose the snapshot interval and number as needed to avoid
capturing multiple similar pictures in a very short period of time.
Snapshot Interval: If 5 seconds is selected, the camera will capture the same target once
every 5 seconds during its continuous tracking period.
50
Snapshot Number: If the snapshot number is enabled and set (eg. 3), the camera will
capture the same target once every 5 seconds and it will capture this target 3 times at most
during its continuous tracking period. If the snapshot number is disabled, the camera will
capture the same target once every 5 seconds until the target disappears in the detected
area.
6. Set the schedule of the face detection. The setup steps of the schedule are the same as
schedule recording setup (See 4.1.4.1 Schedule Recording Settings).
※ Configuration requirements of camera and surrounding area
1. Cameras must be installed in the area with stable and adequate light sources.
2. The installation height ranges from 2.0 m to 3.5 m, adjustable according to the
focal-length of different lenses and object distances.
3. The depression angle of the camera shall be less than or equal to 15°.
4. The object distance depends on the focal-length of the lens mounted in the camera.
5. To ensure the accuracy of face detection, the requirements for face capture are: left or
right turn angle is less than about 30°; pitching angle is less than 20°.
6. The following scenes are not applicable, like crowded scenes (airport, railway station,
square, etc), backlight scenes, crossroads and so on.
51
4.4.10 Heat Map
Heat Map is to display the flow distribution of people/vehicles in pre-defined areas by different
colors.
1. Enable Heat Map, set snapshot type and detection target type as needed.
2. Set heat map display area. Up to 4 areas can be set.
Click the “Draw Area” button and then click around the area where you want to set as the
alarm area in the image on the left side (the alarm area should be a closed area). Click the
“Stop Draw” button to stop drawing. Click the “Clear” button to delete the alarm area. Click the
“Save” button to save the settings.
3. Set the schedule of heat map. The setup steps of the schedule are the same as schedule
recording setup (See 4.1.4.1 Schedule Recording Settings).
52
4. View the heat map data (click Statistics→Heat Map). Set the start time and the end time.
Click “Count” to view the heat map as shown below. The default heat map is people flow
data display. Click “Motor Vehicle” or “Non-motor Vehicle” to view the corresponding
data.
4.4.11 Video Metadata
Video Metadata: Human, motor vehicle and non-motor vehicle in the video can be classified,
counted and captured, and the relevant features can be extracted and displayed on the live
interface.
Go to Config→Event→Video Metadata interface. The setting steps are as follows:
1. Enable video metadata and select the snapshot type and the detection target.
Save Original Picture to SD Card: If it is enabled, the detected original pictures will be
captured and saved to the SD card when the targets enter the pre-defined areas.
Save Target Picture to SD Card: If it is enabled, the detected target cutout pictures will be
captured and saved to the SD card when the targets enter the pre-defined areas.
53
Detection target: Human, motor vehicle and motorcycle/bicycle. All of the three types of
objects can be selected simultaneously.
Counting Reset: The current number of the target counting can be reset. You can choose to
reset the counting daily, weekly or monthly. Click “Reset” to manually reset the current number
of crossing line people/car/bike counting.
2. Check “Trigger FTP” as needed.
3. Set the detection area and blocked area.
Detection Area: 4 detection areas can be set. Targets that enter in the pre-defined detection
area will be counted and captured.
Blocked Area: 4 blocked areas can be set. Targets that enter in the pre-defined blocked area
will not be counted and captured.
You need to set the detection area and blocked area separately.
To set detection area:
Check the checkbox of detection area and select the number and to set the detection area.
Click the “Draw Area” button and then click around the area where you want to set as the
alarm area in the image on the left side (the alarm area should be a closed area). Click the
“Stop Draw” button to stop drawing. Click the “Clear” button to delete the alarm area. Click the
“Save” button to save the settings.
To set blocked area:
Check the checkbox of blocked area and select the number and to set the blocked area. The
setting steps are the same as detection area settings.
Statistics: If enabled, you can see the statistical information of human, motor vehicle and
non-motor vehicle in the live view interface.
The statistical OSD information can be customized as needed.
4. Advanced settings. Click the “Advanced” tab to enter the advanced setting interface.
Select the recognition mode as needed. Interval mode and instant mode can be
selectable.
54
Interval mode: the system will push the captured picture to the live interface according to the
set interval time.
Instant mode: the system will push the captured picture immediately once a target is
detected.
5. Select the attribute information of the target. Click “Image OSD” and then select the
relevant attribute information. When the target is detected, the information you select will
be displayed in the attribute display area. See Video Metadata View below for details.
6. Set the schedule of video metadata function. The setup steps of the schedule are the
same as schedule recording setup. (See 4.1.4.1 Schedule Recording Settings).
After all settings above are configured, return to the live interface to view the captured pictures
and features.
Video Metadata View
In the live interface, click to view the following smart snapshots.
Human body information will be shown on the right panel.
Motor vehicle and non-motor vehicle information will be shown on the left panel.
Click the captured picture to view the detailed information, including original picture, target
picture and detailed attributes.
A maximum of 1,000 captured pictures can be shown on the live interface. If exceeded, the
previous captured pictures will be overwritten.
55
4.5 Service
4.5.1 GV-Cloud
The GV-Cloud VMS service is a cloud-based data center and video surveillance solution.
Thousands of on-site videos, alarm devices, and AI events can be monitored and managed
from a single platform. With GV-Cloud VMS, you can easily search for events and watch live
streams or recordings from anywhere using a web browser.
Go to Config→Service→GV-Cloud interface as shown below.
It is required to sign up and log in GV-Cloud first to create a host for the camera.
1. Enable the function and fill in the Host Code and Password created on GV-Cloud.
2. Click Save and Refresh to set up and refresh the connection.
Note:
1. See 7. Connecting to GV-Cloud VMS for detailed steps in the Quick Start Guide.
2. Region Intrusion and Motion Detection will be automatically enabled when the
camera is successfully connected to GV-Cloud VMS.
3. Make sure to assign adequate service quota from the camera’s SD card for the
snapshots and recordings uploaded onto GV-Cloud VMS. For details on setting the SD
card storage quota for GV-Cloud VMS, see 4.1.4 Storage.
4. The following events are supported on GV-Cloud VMS: Motion Detection, Region
Intrusion, I/O events.
5. When connecting to GV-Cloud VMS, avoid connecting to other GV-Software at the
same time.
56
4.5.2 GV-Center V2
GV-Center V2 is a Central Monitoring System (CMS) software that allows users to monitor,
receive and record events from IP cameras and surveillance systems on a single platform.
During alert events, GV-Center V2 receives live view and messages with attached recordings,
allowing users to track any abnormalities on the premises.
Go to Config→Service→GV-Center V2 interface as shown below.
1. Enable the function and fill in the connection information.
2. Click Save and Refresh to set up and refresh the connection.
Note:
1. See 8. Connecting to GV-Center V2 for detailed steps in the Quick Start Guide.
2. The following events are supported on GV-Center V2: Line Crossing, Region Entrance,
Region Exiting, Scene Change Detection, and I/O events.
57
4.6 Network Configuration
4.6.1 TCP/IP
Go to Config→Network→TCP/IP interface as shown below. There are two ways for network
connection.
Use IP address (take IPv4 for example): There are two options for IP setup: obtain an IP
address automatically by DHCP and use the following IP address. Please choose one of the
options as needed.
Test: Test the effectiveness of the IP address by clicking this button.
Use PPPoE: Click the “PPPoE Config” tab to go to the interface as shown below. Enable
PPPoE and then enter the user name and password from your ISP.
Either method of network connection can be used. If PPPoE is used to connect internet, the
camera will get a dynamic WAN IP address. This IP address will change frequently. To be
notified, the IP change notification function can be used.
Click “IP Change Notification Config” to go to the interface as shown below.
Trigger Email: When the IP address of the device is changed, the new IP address will be sent
to the email address that has been set up.
Trigger FTP: When the IP address of the device is changed, the new IP address will be sent
to FTP server that has been set up.
58
4.6.2 Port
Go to Config→Network→Port interface as shown below. HTTP port, Data port and RTSP port
can be set.
HTTP Port: The default HTTP port is 80. It can be changed to any port which is not occupied.
HTTPS Port: The default HTTPs port is 443. It can be changed to any port which is not
occupied.
Data Port: The default data port is 9008. Please change it as necessary.
RTSP Port: The default port is 554. Please change it as necessary.
Persistent Connection Port: The port is used for a persistent connection of the third-party
platform to push smart data, like face pictures.
WebSocket Port: Communication protocol port for plug-in free preview.
4.6.3 Server Configuration
This function is mainly used for connecting network video management system.
1. Check “Enable”.
2. Check the IP address and port of the transfer media server in the ECMS/NVMS. Then
enable the auto report in the ECMS/NVMS when adding a new device. Next, enter the
remaining information of the device in the ECMS/NVMS. After that, the system will
automatically allot a device ID. Please check it in the ECMS/NVMS.
3. Enter the above-mentioned server address, server port and device ID in the
corresponding boxes. Click the “Save” button to save the settings.
59
4.6.4 DDNS
If the camera is set up with a DHCP connection, DDNS should be set for the internet.
1. Go to Config→Network→ DDNS.
2. Apply for a domain name. Take www.dvrdyndns.com for example.
Enter www.dvrdydns.com in the IE address bar to visit its website. Then Click the
“Registration” button.
Create domain name.
After the domain name is successfully applied for, the domain name will be listed as below.
3. Enter the username, password, domain you apply for in the DDNS configuration
interface.
4. Click the “Save” button to save the settings.
60
4.6.5 SNMP
To get camera status, parameters and alarm information and remotely manage the camera,
the SNMP function can be used. Before using SNMP, please install an SNMP management
tool and set the parameters of the SNMP, such as SNMP port, trap address.
1. Go to Config→Network→SNMP.
2. Check the corresponding version checkbox (Enable SNMPv1, Enable SNMPv2, Enable
SNMPv3) according to the version of the SNMP software that will be used.
3. Set the values for “Read SNMP Community”, “Write SNMP Community”, “Trap Address”,
“Trap Port” and so on. Please make sure the settings are the same as that of the SNMP
software.
Note: Please use the different version in accordance with the security level you required.
The higher the version is, the higher the level of the security is.
61
4.6.6 802.1x
If it is enabled, the camera’s data can be protected. When the camera is connected to the
network protected by the IEE802.1x, user authentication is needed.
To use this function, the camera shall be connected to a switch supporting 802.1x protocol.
The switch can be reckoned as an authentication system to identify the device in a local
network. If the camera connected to the network interface of the switch has passed the
authentication of the switch, it can be accessed via the local network.
Protocol type / EAPOL version: Please use the default settings.
User name / Password: The user name and password must be the same with the user name
and password applied for and registered in the authentication server.
4.6.7 RTSP
Go to Config→Network→RTSP.
Select “Enable” to enable the RTSP function.
Port: Access port of the streaming media. The default number is 554.
RTSP Address: The RTSP address (unicast) format that can be used to play the stream in a
media player.
Multicast Address
⚫ Main stream: The address format is “rtsp://IP address:rtsp port/profile1?transportmode=mcast”.
⚫ Sub stream: The address format is “rtsp://IP address:rtsp port/profile2?transportmode=mcast”.
⚫ Third stream: The address format is “rtsp://IP address:rtsp port/profile3?transportmode=mcast”.
62
Audio: Having entered the main/sub stream in a VLC player, the video and audio will play
automatically.
If “Allow anonymous login…” is checked, there is no need to enter the username and
password to view the video.
If “Automatic Start” is enabled, the multicast received data should be added into a VLC player
to play the video.
Note:
1. This camera supports local play through a VLC player. Enter the RTSP address
(unicast or multicast, eg. rtsp://192.168.226.201:554/profile1?transportmode=mcast)
in a VLC player to realize the simultaneous play with the web client.
2. The IP address mentioned above cannot be the address of IPv6.
3. Avoid the use of the same multicast address in the same local network.
4. When playing the video through the multicast streams in a VLC player, please pay
attention to the mode of the VLC player. If it is set to TCP mode, the video cannot be
played.
5. If the coding format of the video of the main stream is MJPEG, the video may be
disordered at some resolutions.
4.6.8 RTMP
You can access the third-party (like YouTube) to realize video live view through RTMP
protocol.
Go to Config→Network→RTMP.
Check “Enable”, select stream type, set the reconnection time after timeout and server
address as needed.
Server address: Enter the server address allocated by the third-party server.
After that, click “Save” to save the settings. Then click “Refresh” to view the connection status.
63
4.6.9 UPNP
If this function is enabled, the camera can be quickly accessed through the LAN.
Go to Config→Network→UPnP. Enable UPNP and then enter UPnP name.
4.6.10 Email
If you need to trigger Email when an alarm happens or IP address is changed, please set the
Email here first.
Go to Config→Network →Email.
Sender Address: Sender’s e-mail address.
User name and password: Sender’s user name and password (you don’t have to enter the
username and password if “Anonymous Login” is enabled).
Server Address: The SMTP IP address or host name.
Select the secure connection type at the “Secure Connection” pull-down list according to
what’s required.
SMTP Port: The SMTP port.
Send Interval(S): The time interval of sending email. For example, if it is set to 60 seconds
and multiple motion detection alarms are triggered within 60 seconds, they will be considered
as only one alarm event and only one email will be sent. If one motion alarm event is triggered
and then another motion detection alarm event is triggered after 60 seconds, two emails will
be sent. When different alarms are triggered at the same time, multiple emails will be sent
separately.
64
Click the “Test” button to test the connection of the account.
Recipient Address: Receiver’s e-mail address.
4.6.11 FTP
After an FTP server is set up, captured pictures from events will be uploaded to the FTP
server.
1. Go to Config→Network →FTP.
2. Click “Add” to add the information of the FTP. After that, click “Save” to save the settings.
Server Name: The name of the FTP server.
Server Address: The IP address or domain name of the FTP.
Upload Path: The directory where files will be uploaded to.
Port: The port of the FTP server.
User Name and Password: The username and password that are used to login to the FTP
server.
3. In the event setting interface (like intrusion, line crossing, etc.), trigger FTP as shown
below.
Rule of FTP storage path: /device MAC address/event type/date/time/
For example: a face detection alarm occurs
65
FTP file path: \00-18-ae-a8-da-2a\VFD\2021-01-09\14\
Event name table:
File Name
Event Type
IP
IP address change
MOTION
Motion Detection
SENSOR
Sensor Alarm
TRIPWIRE
Line Crossing Detection
PERIMETER
Region Intrusion Detection
OSC
Object Abandoned/Missing
AVD
Video Exception
VFD
Face Detection
AOIENTRY
Region Entrance
AOILEAVE
Region Exiting
PASSLINECOUNT
Target Counting by Line
TRAFFIC
Target Counting by Area
SDFULL
SD Full
SDERROR
SD Error
TXT file content:
Device name: xxx mac: device MAC address Event Type time:
For example:
device name: IPC mac: 00-18-ae-a8-da-2a MOTION time: 2021-03-16 12:20:07
4.6.12 HTTP POST
Go to Config→Network →HTTP POST interface.
Check “Enable”, select protocol type and then set the server address (IP address/domain
name), server port and heartbeat interval.
Server Address: The IP address/domain name of the third-party platform.
Server Port: The server port of the third-party platform.
66
After the above parameters are set, click “Save” to save the settings. Then the camera will
automatically connect the third-party platform. The online state can be viewed in the above
interface. After the camera is successfully connected, it will send the alarm information (HTTP
format) to the third-party platform once the smart alarm is triggered. The alarm information
includes target tracing coordinates, target features, the captured original/target image (like the
captured face picture, motor vehicle picture) and so on.
4.6.13 HTTPS
HTTPs provides authentication of the web site and protects user privacy.
Go to Config →Network→HTTPS as shown below.
There is a certificate installed by default as shown above. Enable this function and save it.
Then the camera can be accessed by entering https://IP: https port via the web browser (e. g.
https://192.168.226.201:443).
A private certificate can be created if users don’t want to use the default one. Click “Delete” to
cancel the default certificate. Then the following interface will be displayed.
*If there is a signed certificate, click “Browse” to select it and then click “Install” to install it.
*Click “Create a private certificate” to enter the following creation interface.
Click the “Create” button to create a private certificate. Enter the country (only two letters
available), domain (camera’s IP address/domain), validity date, password, province/state,
region and so on. Then click “OK” to save the settings.
67
*Click “Create a certificate request” to enter the following interface.
Click “Create” to create the certificate request. Then download the certificate request and
submit it to the trusted certificate authority for signature. After receiving the signed certificate,
import the certificate to the device.
4.6.14 QoS
QoS (Quality of Service) function is used to provide different quality of services for different
network applications. With the deficient bandwidth, the router or switch will sort the data
streams and transfer them according to their priority to solve the network delay and network
congestion by using this function.
Go to Config→Network→QoS.
Video/Audio DSCP: The range is from 0 to 63.
Alarm DSCP: The range is from 0 to 63.
Manager DSCP: The range is from 0 to 63.
Generally, the larger the number is, the higher the priority is.
4.6.15 TS Multicast
By using transport stream multicast (TS Multicast), multiple users can view the video image
simultaneously even if there is not enough bandwidth.
Multicast address: the multicast IP address of Main Stream/Sub Stream/Third Stream ranges
from 224.0.0.0 to 239.255.255.255.
68
Port: Main stream:2000; sub stream:2001; third stream:2002
Main stream: The address format is “udp://@IP address: main stream port.”
Sub stream: The address format is “udp://@IP address: sub stream port.”
Third stream: The address format is “udp://@IP address: third stream port.”
Audio: if enabled, the video and audio will play automatically.
For example: you can test the TS multicast by using a VLC player. Enter the TS multicast
address (eg. udp://@239.1.0.1:2001) in a VLC player.
Note: The TS multicast user also will be counted as an online user. You can go to
Config→Security→Online User to view.
69
4.7 Security Configuration
4.7.1 User Configuration
Go to Config→Security→User interface as shown below.
Add user:
1. Click the “Add” button to pop up the following textbox.
2. Enter user name in the “User Name” textbox.
3. Enter the password in the “Password” and “Confirm Password” textbox. Please set the
password according to the requirement of the password security level (Go to
Config→Security→Security Management→Password Security interface to set the
security level).
4. Choose the user type and select the desired user permissions.
5. Click the “OK” button and then the newly added user will be displayed in the user list.
70
Modify user:
1. Select a user to modify password in the user configuration list box.
2. The “Edit user” dialog box pops up by clicking the “Modify” button.
3. Enter the old password of the user in the “Old Password” text box.
4. Enter the new password in the “New password” and “Confirm Password” text box.
5. Select the user permissions for advanced or normal user.
6. Click the “OK” button to save the settings.
Note: When the password level is set to “Strong”, the password cannot be set the same
as the previous five.
Delete user:
1. Select the user to be deleted in the user configuration list box.
2. Click the “Delete” button to delete the user.
Note: The default administrator account cannot be deleted.
Safety Question Settings: Set the questions and answers for admin to reset the password
after you forget the password.
71
4.7.2 Online User
Go to Config→Security→Online User to view the user who is viewing the live video.
An administrator user can kick out all the other users (including other administrators).
4.7.3 Block and Allow Lists
Go to Config→Security→Block and Allow Lists as shown below.
The setup steps are as follows:
Check the “Enable address filtering” check box.
Select “Block/Allow the following address”, IPv4/IPv6 and then enter IP address in the
address box and click the “Add” button.
4.7.4 Security Management
Go to Config→Security→Security Management as shown below.
In order to prevent against malicious password unlocking, “locking once illegal login” function
can be enabled here. If this function is enabled, login failure after trying six times will make the
login interface locked. The camera can be logged in again after a half hour or after the camera
reboots.
Trigger Email: if enabled, e-mail will be sent when logging in/out or illegal login lock occurs.
72
⚫ Password Security
Please set the password level and expiration time as needed.
Password Level: Weak, Medium or Strong.
⚫ Weak: Numbers, special characters, upper or lower case letters can be used. You can
choose one of them or any combination of them when setting the password.
⚫ Meddle: 8~16 characters, including at least two of the following categories: numbers,
special characters, upper case letters and lower case letters.
⚫ Strong: 8~16 characters. Numbers, special characters, upper case letters and lower case
letters must be included.
For your account security, it is recommended to set a strong password and change your
password regularly.
HTTP Authentication: Basic or Token is selectable.
73
4.8 Maintenance Configuration
4.8.1 Backup and Restore
Go to Config→Maintenance→Backup and Restore.
⚫ Import & Export Settings
Configuration settings of the camera can be exported form a camera into another camera.
1. Click “Browse” to select the save path for import or export information on the PC.
2. Click the “Import Setting” or “Export Setting” button.
⚫ Default Settings
Click the “Load Default” button to restore all system settings to the default factory settings
except those you want to keep.
4.8.2 Reboot
Go to Config→Maintenance→Reboot.
Click the “Reboot” button to reboot the device.
Timed Reboot Setting:
If necessary, the camera can be set up to reboot on a time interval. Enable “Time Settings”,
set the date and time and then click the “Save” button to save the settings.
74
4.8.3 Upgrade
Go to Config→Maintenance→Upgrade. In this interface, the camera firmware can be
updated.
1. Click the “Choose File” button to select the save path of the upgrade file
2. Click the “Upgrade” button to start upgrading the firmware.
3. Enter the correct password and then the device will restart automatically
IMPORTANT:
1. Do not allow downgrading from the current version to the lower version.
2. Do not close the browser or disconnect the camera from the network during the
upgrade, or it will cause system failure. After the device is successfully upgraded,
there are ten minutes of observation. During this observation period, do not upgrade
the device again.
Note: To decrease the upgrade risk, the camera adopts two systems. After one system is
successfully upgraded, the other system will be synchronized. If one system fails caused
by power failure or other reasons during the upgrade, the other system will not be affected
and the camera still can work normally. You can also upgrade your camera through the
normal system.
4.8.4 Operation Log
To query and export log:
1. Go to Config→Maintenance→Operation Log.
2. Select the main type, sub type, start and end time.
3. Click “Search” to view the operation log.
4. Click “Export” to export the operation log.
75
Chapter 5 Search
5.1 Image Search
Click Search to go to the interface as shown below. Images that are saved on the SD card can
be found here.
Note: When using the plug-in free browser, the local images cannot be searched.
⚫ Local Image Search
1. Choose “Picture”—“Local”.
2. Set time: Select date and choose the start and end time.
3. Click to search the images.
4. Double click a file name in the list to view the captured photos as shown above.
76
Click to return to the previous interface.
⚫ SD Card Image Search
1. Choose “Picture”—“SD Card”.
2. Set time: Select date and choose the start and end time.
3. Choose the alarm events at the bottom of the interface.
4. Click to search the images.
5. Double click a file name in the list to view the captured photos.
Click to return to the previous interface.
The descriptions of the buttons are shown as follows.
Icon
Description
Icon
Description
Close: Select an
image and click this
button to close the
image.
Close all: Click this
button to close all
images.
Save: Click this
button to select the
path for saving the
image on the PC.
Save All: Click this
button to select the
path for saving all
pictures on the PC.
Proper Size: Click to
fit the image on the
screen.
Actual size: Click this
button to display the
actual size of the
image.
Zoom in: Click this
button to digitally
zoom in.
Zoom out: Click this
button to digitally
zoom out.
Slide show play:
Click this button to
start the slide show
mode.
Stop: Click this
button to stop the
slide show.
Play speed: Play speed of the slide show.
77
5.2 Video Search
5.2.1 Local Video Search
Click Search to go to the interface as shown below. Videos were recorded locally to the PC
can be played in this interface.
Note: When using the plug-in free browser, the local videos cannot be searched.
1. Choose “Record”—“Local”.
2. Set search time: Select the date and choose the start and end time.
3. Click to search the images.
4. Double click on a file name in the list to start playback.
78
Icon
Description
Icon
Description
Play button. After
pausing the
video, click this
button to
continue playing.
Pause button
Stop button
Speed down
Speed up
Watermark
display
Enable / disable audio; drag the slider to
adjust the volume after enabling audio.
5.2.2 SD Card Video Search
Click Search to go to the interface as shown below. Videos that were recorded on the SD card
can be played in this interface.
1. Choose “Record”—“SD Card”.
2. Set search time: Select the date and choose the start and end time.
3. Click to search the images.
4. Select the alarm events at the bottom of the interface.
5. Select mix stream (video and audio stream) or video stream as needed.
6. Double click on a file name in the list to start playback.
79
Note: and cannot be displayed in the above interface via the plug-in free browser.
Additionally, for plug-in free playback, playback mode switch (balanced / real-time / fluent
mode) and downloading functions are not supported too.
The time table can be shown in 24H / 12H / 2H / 1H format by clicking the corresponding
buttons.
Video clip and downloading
1. Search the video files according to the above-mentioned steps.
2. Select the start time by clicking on the time table.
3. Click to set the start time and then this button turns blue .
4. Select the end time by clicking on the time table. Then click the button to set the end
time.
5. Click to download the video file in the PC.
Click “Set up” to set the storage directory of the video files.
Click “Open” to play the video.
Click “Clear List” to clear the downloading list.
Click “Close” to close the downloading window.
80
Appendix
Troubleshooting
How to find the password?
A: The password for admin can be reset through “Edit Safety Question” function.
Click “Forget Password?” on the login page and enter the corresponding answer of the
selected question in the popup window. After you correctly answer all questions, you can
reset the password for admin. If you forget the answer of the question, this way will be invalid,
please contact your dealer for help.
B: The passwords of other users can be reset by admin.
Fail to connect devices through IE browser.
A: Network is not well connected. Check the connection and make sure it is connected well.
B: IP address is not available. Reset the IP address.
C: Web port number has been changed: contact administrator to get the correct port number.
D: Exclude the above reasons. Restore to default setting by IP-Tool.
IP tool cannot search devices.
It may be caused by the anti-virus software in your computer. Please exit it and try to search
device again.
IE cannot download the plug-in.
A. IE browser may be set up to block plug-ins. Follow the steps below.
1. Open IE browser and then click Tools→Internet Options.
2. Select Security→Custom Level.
3. Enable all the options under the plug-ins.
4. Click OK to finish setup.
81
B. Other plug-ins or anti-virus blocks the plug-in. Please uninstall or close them.
No sound can be heard.
A: Audio input device is not connected. Please connect and try again.
B: Audio function is not enabled at the corresponding channel. Please enable this function.
