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CROWN VERITY INC., 37 ADAMS BLVD., BRANTFORD, ON. CAN. N3S 7V8
TEL: (519) 751-1800 FAX: (519) 751-1802
www.crownverity.com
Email: info@crownverity.com
CROWN VERITY INC.
TERMS & CONDITIONS
PRODUCT WARRANTY
Crown Verity Inc. to the original user, warrants their products to be free of electrical and
mechanical defects in material and workmanship under normal use for 1 year from the date
of purchase (excluding patio heaters which are 120 days parts only). If Crown Verity Inc.
determines a product to be defective, repair or replacement will be at Crown Verity Inc.'s
discretion. This warranty does not cover damages caused by accident, misuse, negligence,
current or voltage other than stated on the appliance, fire, flood or other casualty. Any altera-
tion to the appliance or unauthorized repair voids this warranty.
Seller shall be responsible only for repair or replacement of defective parts performed by
Seller's authorized service personnel. Authorized service agencies are located in principal
cities throughout the contiguous Canada and United States.
The foregoing warranty is exclusive and in lieu of all other warranties, expressed or implied.
There are no implied warranties of merchantability or of fitness for a particular purpose. The
foregoing shall be Seller's sole and exclusive obligation and Buyer's sale and exclusive remedy
for any action including breach of contract or negligence. In no event shall Seller be liable for
a sum in excess of the purchase price of the item. Seller shall not be liable for any prospec-
tive or lost profits of Buyer.
All Crown Verity Grills come with a 1 year Parts and Labour, Limited Lifetime Warranty on
body and cooking grates plus a 10 year warranty on all burners.
PRODUCT SERVICE
Crown Verity Inc. has a staffed service department and we believe prompt service is
extremely important to our customers. Therefore, we request all product service inquiries be
handled in the following manner:
(1) The end user should call the dealer where the equipment was purchased.
(2) The dealer should collect the following information: end user's name, address, phone
number, model number, serial number (if applicable), Sales Order or Purchase Order
Number and the nature of the problem.
(3) The dealer should then call the Crown Verity Inc. Customer Service Department at
519-751-1800.
(4) The Crown Verity Inc. Customer Service Department will decide on the most appropriate
course of action.
D.O.A.
For any unit that arrives to a customer and is "dead on arrival", with no apparent damage,
please call our factory immediately.
Effective January 1, 2015
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