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16
The ice cubes are
partially formed.
There is not enough water in the water
trough.
Check if the water supply pressure is
below 20 psig. The water supply or filter
may be restricted.
The thermostat may have been
adjusted to the warmest
temperature setting.
Adjust thermostat towards the
COLDEST.
Abnormal Ice,
melting or formed
together
The ambient temperature is high, or
the unit is near a heat source.
Adjust thermostat towards the
COLDEST.
The door gasket does not seal
properly.
Check the door is properly closed.
The power is off.
Check power supply.
There is a refrigerant leak.
Call Service.
The unit accumulates
frost and must be
defrosted often.
Door is not properly closed door left
open for too long when retrieving ice.
Defrost the ice maker as needed. Keep
the door closed as much as possible.
High humidity environment
Increase the defrost frequency
There is noise during
operation.
The unit may not be leveled and
secure.
Level and secure the unit.
If your appliance shows other symptoms than those described above, or if you have checked all items listed as the cause and
the problem still exists, then call Summit Appliance Customer Service at 1-800-932-4267 between 9 AM and 5 PM ET or
visit our website at any time at https://www.summitappliance.com/support/
and we will do our best to answer your
questions.
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