Axis 02046-003 Axis S3008 User Manual

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AXISS3008Recorder

Troubleshooting

2.Checkthatyouareconnectedtotheinternet.

3.Checkthatthenetworkisworking.

4.Checkthatthecamerasareconnectedtothesamenetworkasthecomputer,unlessyouareremote.

Stillnotworking?

5.Makesurethatyourcameras,recorderandAXISCompaniondesktopapphavethelatestrmwareandsoftwareupdates.

SeeUpgradermwareonpage26.

6.RestarttheAXISCompaniondesktopapp.

7.Restartyoucamerasandrecorder.

Stillnotworking?

8.Makeahardresetonthecamerasandtherecorder,tocompletelyputthembacktofactorydefaultsettings.

SeeHardresetarecorderonpage26.

9.Addtheresetcamerastoyoursiteagain.

Stillnotworking?

10.Updateyourgraphicscardwiththelatestdrivers.

Stillnotworking?

11.SaveasystemreportandcontactAxistechnicalsupport.

SeeSaveasystemreportonpage27.

Upgradermware

Newrmwareupdatesbringyoutothelatestandimprovedsetoffeatures,functions,andsecurityenhancements.

1.Gototheleaderdevicewebpage.

2.GotoSystem>MaintenanceandclickUpgradeunderFirmwareupgrade.

3.Followtheinstructionsonthescreen.

Hardresetarecorder

WARNING

Movetherecorderverygentlywhileitisswitchedon.Suddenmovesorshocksmaydamagetheharddrive.

WARNING

Ahardresetwillremovethesavedencryptionpasswordfortheharddrive.Failuretoremembertheencryptionpasswordfor

anencryptedharddrivewillresultinpermanentlossofallrecordings.

Note

Ahardresetwillresetallthesettings,includingtheIPaddress.

1.Switchofftherecorder:

Pressthepowerbuttononthefrontoftherecorderfor4-5secondsuntilyouhearabeep.

2.Waituntiltherecorderisswitchedoff,thenturnitovertoaccessthecontrolbutton.

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Axis 02046-003 S3008 4TB Recorder for UHD Surveillance