Kansha M878 4D
Massage Chair
User Manual
The World’s Most
Advanced Massage Chairs
®
External Structure
Remote Control
Your Chair
Back Adjust
Auto
Programs
Directional
Buttons
Seat Back
Position
4D
Feet RetractFeet Extend
Footrest Adjust
OK Button
Menu
Power
Multi-Functional Screen
Caster
Seat Cushion
Footrest
USB Charge Port
Back Cushion
Arm Panel
Pillow
Back Cover
Air Ionizer
Voice Command
Button & Microphone
Speaker
Welcome to
Thank you, and congratulations on purchasing your very own Kyota Massage Chair
product - you’ve made a great buying decision. Welcome to the Kyota family.
Please review the entire manual, including all safety information, before assembling
or using your chair. If you are assembling the chair yourself, please see the Assembly
Guide next and reference the online assembly video.
For convenience, we’ve also created a Quick Start Guide.Use it as a tool to get to
know all the features of your new chair.
Sit back, relax, and enjoy your new Kyota massage chair!
Register your product at www.kyotamassagechairs.com/
warranty/registration to ensure it is in our system. This will
simplify the warranty process should you ever need it.
Alternatively, scan the QR code to go directly to the URL above.
SCAN CODE
Before assembling your chair, watch an assembly video at:
www.kyotamassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
SCAN CODE
Warranty Registration
Assembly Video
Chair Features
Air Ionizer
4D Massage Technology
Intelligent Voice Command + Control
Complete Calf
TM
Rollers and Oscillation
Automatic Footrest Extension
USB Charging Station
49” L-Track
Weightless Zero Gravity Recline
Bluetooth Technology
Zero Wall Fit
TM
Space-saving Technology
Total Sole Foot Reflexology Rollers
MyMassage
TM
Memory Programs
Lumbar Heat
Truefit
TM
Body Scanning
Apple/Android Application
Airbag Compression Therapy
Table of Contents
Preparation
Chair Setup
Getting Started
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
6
6
6
7
7
Main Power Switch
Adjust Pillow
Reduce the Intensity of your
Massage - Manually
Truet™ Body Scanning
Getting out of the Chair
Legrest Extend/Retract
Getting out of the Chair
Chair Entry and Exit Hazards
USB Charging Port
8
8
8
9
9
9
9
10
11
Auto Programs
4D Massage Programs
MyMassage™ Memory Programs
Auto Program Descriptions
12
12
12
13
Airbag Massage
Airbag Region
Airbag Intensity
Back Heat
Total Sole Foot Reexology Rollers
Air Ionizer
Bluetooth Audio
Intelligent Voice Control + Command
Turn O Listening
App Download & Installation
Timer
Language
Bluetooth
Voice
Remote Control Screen Idle
14
14
14
14
15
15
15
16
16
17
18
18
18
19
19
Troubleshooting
Specications
Frequently Asked Questions
25
25
26
Staying Safe
Settings
Fixing Issues
22
Personalize Experience
Manual Programs
Massage Mode
Massage Part (Region)
Massage Width
Massage Speed
Total Sole Foot Reexology Rollers
Weightless Zero Gravity Recline
20
20
20
20
21
21
21
Create a Massage
6
- 4” clearance for the recline of the backrest; 24” clearance for the extension of footrest and
sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Preparation
We recommend to place a piece of thin carpet or soft mat underneath it to avoid damaging the
oor.
Floor Protection
- Do not use the massage chair in high moisture environment such as near a swimming pool or bathroom to prevent
electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent re hazard or damage to the product.
WARNING
4” 24”
Massage chair
Floor
Carpet
- Keep the distance between the power socket and power switch within 60Ó to avoid damage of power cord while
massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
- To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear of
children, pets, or obstacles.
CAUTION
WARNING
”
7
Apply pressure to the back of the massage chair from behind to pivot on the Castors. Have a
second person up front to guide the Footrest until in the correct position. Maintain clearances
as mentioned above. Gently lower into place. Do not pull on the side arms.
Move Methods
Connect to Power
Plug into a 110V grounded outlet.
- Do not move the chair when there is user inside.
- Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or armrests to
avoid damage to product.
CAUTION
WARNING – Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check with
a qualied electrician or serviceman if you are in doubt as to whether
the product is properly grounded. Do not modify the plug provided
with the product – if it will not t the outlet, have a proper outlet
installed by a qualied electrician.
This product is for use on a nominal 120-V circuit and has a grounding
plug that looks like the plug illustrated. Make sure that the product is
connected to an outlet having the same conguration as the plug. No
adapter should be used with this product.
Earthing
This massage chair is a Class 1 electrical appliance. Make sure to use a
grounded outlet to the grounded power supply circuit and a properly
installed earth grounding rod with ground connection, to avoid
electric shock.
Grounded
outlet
Grounding pin
Grounding Instructions
To avoid risk of electrical shock, turn power switch o before plugging unit into electrical outlet. Use only
with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.
WARNING
8
To power up the chair, ick the main power switch located on the side of the base of the chair
to ON. Make sure the Power cord is plugged into the power cord port.
Main Power Switch
Getting Comfortable
Chair Setup
CAUTION
- To avoid possible damage to product or injury to unsupervised children, always turn o power switch and unplug
massage chair from electrical outlet immediately after use.
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled and that
the unit be placed in an environment free of dust and moisture.
Take a seat in the chair and take note of where the neck pillow
rests on your neck. Adjust the pillow so that it rests comfortably
in the arch of your neck. Do this by removing it from the velcro,
aligning it, and then reattaching to the velcro once it is in the
desired position.
Adjust Pillow
Main power switch
Tube fuse
Power cord input
Neck Pillow
To make the massage less intense, you can add the back pad to the seat back of your chair,
or you can also fold down the neck rest to provide more cushioning between you and the
massage mechanism in the seat back. To make the foot rollers less intense, insert the foot
pads that came with your chair into the foot bed of the footrest.
Reduce the Intensity of your Massage - Manually
9
Select any auto program and press the OK button.
The chair will automatically begin scanning your
body, mapping your back, shoulders, and neck.
During this process it is important to remain seated
back into the chair without lifting your head.
The scan can be viewed on the remote control
screen. If ne tuning is needed just after your body
scan, wait for the shoulder adjust prompt to
appear and then use the Back Adjustment buttons
to move the massage rollers up or down for the
perfect shoulder kneading position.
TrueFit™ Body Scanning
To easily exit the chair at any time, press the ON/OFF power button
on the remote control to restore the chair to the upright position.
WARNING! Check to make sure children and pets are clear of chair
before pressing on/o button to return chair to upright position. See
next page for detailed hazard warnings.
Getting out of the Chair
9
Shoulder Adjust
Prompt
Body Scanning
Your chair will automatically set the leg length,
however, if you need to adjust, the legrest can
be extended or retracted manually. To adjust the
legrest, press the feet extend or feet retract
button.
Legrest Extend/Retract
Extend
Retract
10
Chair Setup
DANGER
DANGER
DANGER
Chair Entry and Exit Hazards
WARNING! The areas under the footrest and behind the back rest are potentially dangerous
for a child or pet. The chair back is heavy and reclines with force. A small child or pet located
behind the chair could be crushed as chair is reclined resulting in serious injury or death. When
chair is reclined, small children or pets who have crawled under the leg rest may not be visible
to the user and could be crushed when leg rest is lowered or when chair is returned to upright
position. To avoid serious injury or death, check these areas carefully before reclining, lowering
leg rest, or returning chair to upright position.
Make sure to check for children
or pets between the chair
back and the base of the
chair before entering zero
gravity recline.
Make sure to check for children
or pets underneath the footwell
before exiting zero gravity recline
and returning to upright position.
Make sure to check for children
or pets between the footrest
and the chair body before
lowering the legrest.
11
USB Charging Port
Your massage chair includes a USB-A port to charge your
phone or tablet while using the chair. This feature is
especially helpful when using the app to control the chair.
The port is located on the left hip side of the chair
behind the thigh airbag. To access, locate the thigh airbag
and pull it back, away from the chair to reveal the USB port.
USB Charging Port
Thigh Airbag
12
Auto Programs
4D Massage Programs
MyMassage™ Memory Programs
Getting Started
When massage chair is operating, press the AUTO
button on the remote control to enter Auto Program
Menu. Choose from Recover, Stretch, Back Relief,
Night, Upper Body, Lower Body, MyMassage 1,
or MyMassage 2. Press OK to enter the program
you desire. Selected program will show on the home
screen.
As well as the programs in the AUTO section, there
are 3 additional 4D Massage programs. To access,
select 4D MASSAGE from Home display, navigate
to MODE and then choose from Yoga, Deep
Kneading, or Stress Relief. Press OK to enter the
program you desire. Selected program will show on
the home screen.
To adjust the intensity or region of your 4D
Massage, press up or down button to navigate
among: FORCE and PART.
Your chair has the ability to save your favorite
customized massage programs to memory. To do
this, create a manual massage program (see page
20 for instructions) with all of your desired air, heat,
speed, and intensity settings.
Storing a memory program:
After creating your custom massage in manual
mode, select AUTO from the Home display and
scroll to the bottom of the page. Here you will see
MyMassage 1 and MyMassage 2. Press OK button
to select either 1 or 2 then select “Save”. If you save
over the top of an existing memory program, the
existing program will be erased and replaced by the
most recent save.
Loading a memory program
Select AUTO from Home display and
scroll to the bottom of the page. Select
MyMassage 1 or MyMassage 2 and
then select “Run”. The chair will now
run the program you created.
13
Relaxes muscles and speeds up recovery time
after intense exercise by promoting circulation.
Inspired by Thai massage. The strong
kneading and stretching functions effectively
decompress the entire body.
Kneads the entire body with a gradual
lightening of intensity massage to relieve tired
muscles.
Performs a strong massage to ease muscles
and recuperate the body.
A sequence of neck, shoulder, and upper back
massage techniques.
Focuses on the lumbar vertebra with targeted
massage to relieve tension in this area.
Soothe muscles after sports
activities and exercise.
This program is the best
choice to relax tired muscles
and increase physical vigor.
Try this program as you
prepare your body to rest
for the night.
This is a great program for
people who work at a desk
or travel a lot.
Soothing pain and tension in
the neck and shoulders.
Helps to relax and recover
the main back muscles along
your spine.
Recover
P
rograms
Wh
at
f
or
?D
escr
i
pt
i
on
Upper Body
Stretch
Lower Body
Back Relief
Night
4D Massage
MyMemory
MyMassage 1
MyMassage 2
Deep Kneading
Deep shiatsu on the back for 10 minutes.This program is
recommended to relieve
lower back pain.
Saving custom built
massage programs.
Stress Relief
Rhythmic five-minute massage to aid with deep
breathing.
Designed for morning or
midday relaxing.
Saving custom built
massage programs.
Yoga
Designed for morning or midday relaxing, it
helps to boost the viability of muscles.
Reduce built up tension
carried in the body from
everyday stress.
D
14
Airbag Region
Personalize Experience
Select AIRBAG from Home display, press up or down button to navigate
among: PART and FORCE. Select by pressing OK.
PART allows you to select which airbags to use. Select Full for all
airbags. Otherwise pick and choose amongst the other Parts to turn
them on or o. You may select more than one Part. To turn o all
Airbags, select any lit parts and hit OK to turn o. When no Parts are lit,
all airbags are o.
Airbag Massage
Navigate to PART, press right button, then use the up or down button to
select your desired airbag region: Full, Arm & Shoulder, Back and Waist,
Leg & Foot, Buttock. Press OK button to select the airbag region.
Airbag Intensity
Navigate to FORCE, press right button, then use the up or down button
to select your desired intensity: 1 = light, 5 = rm, or O. Press OK
button to select the airbag intensity.
While the in-use screen is displayed during a massage program, press
the left or right directional button to adjust the airbag intensity (this
feature works in both Auto and Manual programs).
Select HEAT from Home display, press right
button, then press up or down button to navigate
to desired heat setting: On, or O. Press OK
button to select the heat setting.
Back Heat
15
Select AIR IONIZER from Home display, press
right button, then press up or down button to
select your desired air ionizer setting: On, or O.
Press OK button to select the setting.
Your massage chair includes Bluetooth
®
compatibility so you can play and enjoy
your favorite music. To turn on your chair’s
Bluetooth
®
, select SETTING from Home display,
then press up or down button to navigate to
BLUETOOTH. Press right button, then press up
or down button to select your desired Bluetooth
®
setting: On or O. Press OK to select setting.
Open Bluetooth from audio device and pair with
Kansha M878 to play music.
Select MANUAL from Home display, then press up
or down button to navigate to ROLLER. Press right
button, then use the up and down buttons to select
your desired foot roller speed: 1 = slow, 2, 3 = fast,
or O (deactivate foot roller). Press OK button to
select the foot roller setting.
Air Ionizer
Bluetooth
®
Audio
Total Sole Foot Reflexology Rollers
16
Personalize Experience
Your chair comes with built in intelligent voice
control. This feature allows you to control your
chair and massage experience completely hands-
free by using one of the many voice commands.
To activate the intelligent voice control function,
simply touch the button on the left speaker, or say
‘Switch to Voice Mode’. You may now give your
chair any of the commands to the right within 5
seconds. Alternatively, you can touch the voice
command pad on the left speaker to activate, and
then speak your command within 5 seconds. Make
sure to speak clearly and slowly. After 5 seconds
the Intelligent Voice Command function will turn o
automatically and must be awakened again.
Intelligent Voice Control
Commands
Commands
You can turn o intelligent voice control listening
by using the remote control. Select SETTING
from Home display, press up or down button to
navigate to VOICE, press right button, then press
up or down button to select O. Press OK button
to select the setting. Intelligent voice control will
now no longer activate until turned back on.
Turn O Listening
Power On
Switch O
Activate Massage
Recover
Stretch
Back Relief
Night
Upper Body
Lower Body
Yoga
Deep Kneading
Stress Relief
Zero Gravity
Start Heat
Heat O
17
Android System Software (Android System V2.2 or later)
- Open the Google play store. In the search bar, search for ‘Kyota Massage Chair Kansha
M878’. Click on the Kansha M878 app tile.
- Click “Install” to download and install the Kansha M878 APK, then press Settings button
on your computer or Android device > press Wireless and Web Setting > Bluetooth > Scan
Bluetooth device > Kansha M878, then pair.
- Start the Kansha M878 APK, press Settings menu > Bluetooth > and pair with the Kansha M878
to link the APK
Apple iOS: (iPhone or iPad devices)
- Open the App Store. In the search bar, search for ‘Kansha M878 by Kyota’ to nd the app.
Click “Get” at the top right corner to download and install the software.
- In your device settings, open Bluetooth and connect it to the massage chair.
Please note: Only Apple equipment compatible with Bluetooth 4.0 can connect to the chair’s Bluetooth.
App Download & Installation
18
Settings
Navigate to LANGUAGE, press right button, then use the up or down
button to select your desired language: CHINESE or ENGLISH. Press OK
button to select language.
To connect your Android or Apple device, press SETTING from Home
display, then press up or down button to navigate to BLUETOOTH.
Press right button, then press up or down button to select your desired
Bluetooth setting: On or O. Press OK to select Bluetooth setting.
In order to to use the chair app or to play music from your Bluetooth
enabled audio device, Bluetooth must rst be turned on in settings.
Open Bluetooth from audio device and pair with Kansha M878 to play
music.
Language
Bluetooth
Timer
Navigate to TIME, press right button, then use the up or down button to
select your desired timer: 10mins, 20mins, or 30 mins. Press OK button
to select timer.
Select SETTING from Home display, then use the up or down button to
toggle between TIME, LANGUAGE, BLUETOOTH, or VOICE.Press OK
button to enter the setting you desire to control.
Setting
19
Remote Control Screen Idle
Voice
While running an Auto Program or Manual mode,
the remote control screen will return to the in-
use screen (as shown below) after 10 seconds of
being idle.
Navigate to VOICE, press right button, then press
up or down button to select your desired voice
control setting: On, or O. Press OK button to
select the setting.
To activate voice control function without
going into settings, touch the button on the left
speaker or say “Switch to voice mode”.
Manual
In-use screen
Auto Program
In-use screen
CAUTION
- Do not spill liquids on Remote Control and avoid placing heavy objects on Remote Control or power cord to avoid damage
or malfunction.
20
In Manual mode you can operate components of your massage chair
individually or combine them to create unique massage scenarios.
If you create a manual massage you love, you can save it to memory
and go back to it whenever you want. See ‘MyMassage Memory’ on
page 10 for instructions on how to do this.
Press MANUAL from Home display, press up or down button to
navigate among: MODE, PART, WIDTH, SPEED, ROLLER, and ZEROG.
Navigate to MODE, press right button, then use the up or down button
to select your desired mode: Kneading, Tapping, Knocking, Shiatsu, or
Sync. Press OK button to select mode.
Navigate to PART, press right button, then use the up or down button to
select your desired region: Whole, Partial, and Point massage. Press OK
button to select region.
Whole travels the entire length of the track, Partial travels a short
distance and reverses direction for focused relief, Point stops on the
track for targeted relief. Partial and Point location can be ne tuned
using the arrow up or arrow down buttons.
Navigate to WIDTH, press right button, then use the up or down button
to select your desired width: Wide, Medium, and Narrow roller width.
Press OK button to select mode. (Massage Width can’t be adjusted
when in Kneading, or Sync Manual modes).
Massage Mode
Massage Part (Region)
Massage Width
Create a Massage
Manual Programs
21
Massage Speed
Navigate to SPEED, press right button, then use the up or down button
to select your desired speed: 1 = slow, 6 = fast. Press OK button to select
the speed. (Massage Speed can’t be adjusted when in Shiatsu).
Total Sole Foot Reexology Rollers
Weightless Zero Gravity Recline
Navigate to ROLLER, press right button, then use the up or down button
to select your desired foot roller speed: 1 = slow, 2, 3 = fast, or O
(deactivate foot roller). Press OK button to select the setting.
Your current foot roller speed is displayed in the in-use screen in the
top left corner.
Navigate to ZERO, press right button, then use the up or down button to
select your desired zero gravity setting: On, or O. Press OK button to
select the setting.
22
Staying Safe
To ensure safe use of the massage chair and avoid injury or unsafe conditions, please
read and follow all instructions before using product.
Safety Information
USE NOT RECOMMENDED FOR CERTAIN PERSONS
Use of massage chair may not be safe or suitable for persons with certain medical
conditions and could cause serious injury or death in some circumstances. If you have any
of the following conditions, please consult a physician before using the massage chair:
WARNING
- Use of implanted electronic medical devices
(such as a cardiac pacemaker)
- Pregnancy
- Cancer, malignant tumors, or other growths
- Osteoporosis or spinal fracture
- Other fractures or musculoskeletal injuries
- Loss of or reduced sensitivity to heat
- Implanted medical xation devices such as
rods, pins, etc.
- Recent surgery or sutures
- Skin diseases or skin injury
- High fever
- Certain pulmonary or breathing
conditions
- Impaired circulation
To avoid possible death or serious injury to user or others, please read and follow these
instructions:
WARNING
- The areas under the footrest and behind the back rest are potentially dangerous for a child
or pet. The chair back is heavy and reclines with force. A small child or pet located behind
the chair could be crushed as chair is reclined resulting in serious injury or death. When chair
is reclined, small children or pets who have crawled under the leg rest may not be visible to
the user and could be crushed when leg rest is lowered or when chair is returned to upright
position. To avoid serious injury or death, check these areas carefully before reclining,
lowering leg rest, or returning chair to upright position.
- Chair should not be used by children under age 14. Small children could be trapped or injured
by airbags, heating mechanism, or moving parts. When chair is not in use, unplug unit and secure
chair so that children cannot accidentally power on and operate chair.
- Children over age 14, persons with reduced physical, sensory, or mental capabilities, and elderly or
frail persons should exercise caution and use massage chair only when supervised or assisted by a
person over 16 years of age.
- Chair has a heated surface and could cause burns, particularly in persons with reduced sensitivity
to heat. Such persons should use the chair only after consulting with a physician and should use
extreme caution during any physician-approved use.
23
To avoid the risk of minor injury or discomfort, or damage to the massage chair or other
property, please read and follow these instructions for safe use of massage chair:
CAUTION
- Do not stand or stack heavy objects on footrest.
- Do not operate heating features of chair while under a blanket or pillow. Excessive heating can occur
and cause re, electric shock, or injury to persons.
- To avoid pinching or crushing, please do not place body parts, especially ngers and toes, between
parts of chair and keep clear of moving parts.
- To avoid overheating, injury or discomfort from overuse, do not fall asleep while using massage chair
and do not use for extended periods of time (longer than 20 minutes).
- Avoid use while under the inuence of alcohol, medications or other substances that my cause
drowsiness, disorientation, or impairment of judgment or motor skills.
- Do not use the massage chair right after a meal, as it may cause discomfort.
- If you feel any abnormal discomfort during the operation of the massage chair, turn o the power
immediately and discontinue use.
- Do not use this appliance when ambient temperature is over 40 C (104 F).
- Do not use this appliance in humid or dusty environment, or when any part of the body is in contact
with plumbing or any similar ground.
- Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair,
dust and the like.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
- Place the product on a at, level oor to reduce risk of tipping or overturning.
- Do not use or store near heat or open ame.
- Intended only for users who weigh below 300 lbs.
- Use this product only for its intended use as described in this manual. Do not use attachments not
recommended by the manufacturer.
- Massage chair intended only for use by one person. Do not use by two or more persons at the same
time to avoid damage to the product.
- Do not allow children to stand, jump, or play on or around massage chair, even when it is not
powered on or in use.
- Remove personal accessories from arms and empty pockets while using the massage features of the
chair.
- Check the upholstery under the cushions and other spots for damage or loose objects that may
cause injury or damage chair while operating. If any damage is present, do not use the massage
chair and refer to a qualied service professional for servicing.
- To avoid damage to chair, walls, or other objects, make sure there are no obstacles behind the chair
and there is enough clearance before adjusting the backrest or leg rest angle.
- Please be seated properly while using the product.
24
Staying Safe
WARNING
- To avoid risk of electric shock, connect this unit to a properly grounded outlet only. See Grounding
Instructions on pg. 7.
- Always unplug massage chair from the electrical outlet immediately after use and before cleaning.
An appliance should never be left unattended when plugged in. To disconnect, turn all controls to
the o position, then remove plug from outlet.
- Do not use massage chair and unplug from outlet during thunder or lightning storms, and before
putting on or taking o parts.
- To ensure safe operation, power must be supplied only at standard 110 voltage, to the
specications of the appliance. Conrm that the power voltage stated on the rating label
corresponds to your local electricity supply.
- The massage chair should be used only with the power supply unit provided. Do not use with any
other power source
- Do not use a wet or damp hand to unplug the cord to avoid electric shock.
- Do not pull on the power cord to unplug. Grip by plastic end nearest outlet to unplug power cord.
- Do not squeeze, over bend, pull hard, or twist the power cord. - Keep the power cord away from
heated surfaces.
- Do not carry or drag the chair by power cord or use cord as a handle.
- If there is any smoke or unusual smell while using massage chair, stop using immediately and
unplug the power cord.
- Never operate the chair if it has a damaged power cord or plug. If the power cord is damaged, it
must be replaced by the manufacturer or its service agent or a similarly qualied person to avoid a
hazard.
Do not disassemble, dismantle or attempt to repair massage chair. Such actions, as
well as misuse of product, may cause damage to or failure of massage chair and may
void the manufacturer’s warranty. For repairs, please contact an authorized dealer or
repair agent at 1-603-910-5333. For additional details concerning terms, conditions and
limitations of warranty, see https://innitymassagechairs.com/warranty-info.
- To avoid damage to chair or oors, do not drag or push the chair or roll its casters on wood oor
or carpet. See instructions on p.6 for safely moving chair.
- If massage chair is not working properly, has been dropped or damaged, or has been dropped into
water or exposed to ooding, return the appliance to a service center for examination and repair
before attempting to use.
- Do not drop or insert any object into any openings in chair.
25
Model
Rated Current
Power Consumption
Dimension of Main Body (in)
N
ecessary Clearance to Wall (in)
Net Weight (lbs)
Shipping Weight (lbs)
Max. User Weight (lbs)
Voltage
66 x 35 x 48 (L x W X H
)
Kansha M878 4D
328
110-120V~
1.4A
150W
300
404
4”
Fixing Issues
Trouble Shooting
Specifications
.
These noises are normal and arise
from friction between the massage
rollers and the leather cover
No need to take any measuresNoise is heard
while in use
Massage Chair
does not start
No music comes
from the speaker
Not switched ON
The fuse is blown
The power cord is not secured
into the socket
Insert the power plug properly into the
power socket
Turn on the switch found on chair side.
Then push power button on remote
Replace only with a fuse of same type and
rating
Adjust the speaker volume from the
mobile device. Make sure Bluetooth setting
on chair and phone are both ON
Replace the load and try again
Straight the air hose and clear out the
blockage
The air hose is blocked
The volume is turned to the
lowest setting
Excessive load has been pressed
on the backrest or legrest
Airbag malfunction
Backrest or footrest
can not raise or recline
Symptoms Possible SolutionPossible Causes
26
Frequently Asked Questions
Q: I nd the chair is too intense to be comfortable. What can I do?
Q: I’m not a foot massage person, what should I do?
Q: My chair is not performing as expected. What should I do?
A: Your body needs to become acclimated to therapeutic massage. To be eective, the
massage techniques must compress the tissue in your body. We recommend the following
steps to help get started. Then over time as your body acclimates you can increase the
intensity by reducing the layers between you and the chair.
1. Use the Pillow pad to reduce upper body intensity.
2. Use the foot bed pads that came with your chair.
3. Select
AIRBAG
from the Home display, scroll down to FORCE, select air intensity setting 1
- If a specic airbag is too intense, scroll down to PART, turn o Full and turn on only the
airbags you want.
4. Select
MANUAL
from the Home display, select
ROLLERS
, and turn the foot rollers o.
5. Adjust the recline on the remote. More upright will be less intense. Zero Gravity will be
more intense.
A: Turn o foot rollers:
Select MANUAL from Home display, then press up or down button to
navigate to ROLLER. Press right button,
then use the up or down button to select O. Press OK
button to select the setting. You may also want to turn o the Leg & Foot airbags or reduce the
air intensity to level 1.
A: Your Kyota massage chair is an amazing combination of programming and robotics. On
occasion the chair just may need to be rebooted. To do this power down the chair and unplug
from the wall for 5 minutes then plug back in and power back up to see if it self-healed. If you
are still having an issue, give Kyota a call at 1-603-910-5333.
For more information and access to further questions, and resources, visit our website at
www.kyotamassagechairs.com.
Fixing Issues
Warranty
This Kyota Massage Chairs is protected by Kyota’s 4 Year U.S/Canada Residential Limited
Warranty. For more information, scan the QR code below and click on the Kyota Promise tab.
SCAN CODE
72 Stard Road, Seabrook, NH 03874
1-603-910-5333
www.kyotamassagechairs.com
Version 1.5
The World’s Most
Advanced Massage Chairs
®
