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11
Trouble shooting
• Repairs should be performed by a licensed technician only. Improper repair may result in
considerable danger to you and others.
• However, some minor problems can be resolved as follows:
Problem Probable cause Solution
No ignition
No Spark. Check the electricity supply.
The burner caps and skirts are not
correctly assembled.
Assemble them correctly.
The gas tap is closed. Open the gas tap completely.
Poor ignition
The gas tap is not completely
open.
Open the gas tap completely.
The burner caps and skirts are not
correctly assembled.
Assemble them correctly.
Debris on the spark plug ceramic sleeve.
Wipe the spark plug ceramic
sleeve with a dry cloth.
The burners are wet. Dry the burner parts carefully.
The holes in the burner skirt are clogged. Clean the burner skirt.
Strange noises when
gas is burning
The burner caps and skirts are not
correctly assembled.
If there is continuous clicking, check
whether the burner parts and spark plugs
have got wet - let them dry out. Check that
control knobs are not stuck down. Do not
touch a spark plug while it is sparking.
Assemble them correctly.
Flame cuts out
The ame supervision device is
contaminated with alien substance.
Clean the ame supervisory
device probe
A pan has boiled over and extinguished the
ame.
Turn the burner control knob to
the o position. Wait at least 1
minute before attempting to
reignite the burner.
A strong draught may have blown
the ame out.
Please turn o zone and check
cooking area for draught such
as open windows. Wait one
minute and reignite zone.
Yellow ame (on
natural gas)
The holes in the burner skirt are clogged. Clean the burner skirt.
The hob has not been converted to the
type of gas available.
Check the type of gas available.
Unstable Flame
The burner caps and skirts are not
correctly assembled.
Assemble them correctly.
Smell of unburnt gas,
even when the knobs
are returned to the o
position.
Gas leakage
Turn the gas o at the isolation
valve at the gas meter. Do not
turn any electrical switches on
or o. Do not use any sources of
ignition. Open doors and
windows to ventilate the
property. Call the gas
emergency service on 0800 111
999 from outside the property.
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