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Problem Possible cause Solution
Acoustic or visual alarm is on. The door is left open. Close the door.
The compressor operates contin‐
ually.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Many food products were put in
at the same time.
Wait a few hours and then check
the temperature again.
The room temperature is too
high.
Refer to "Installation" chapter.
Food products placed in the ap‐
pliance were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly. Refer to "Closing the door" sec‐
tion.
The Shopping function is switch‐
ed on.
Refer to "Shopping function" sec‐
tion.
The compressor does not start
immediately after pressing the
"Shopping", or after changing the
temperature.
The compressor starts after a pe‐
riod of time.
This is normal, no error has oc‐
curred.
Door is misaligned or interferes
with ventilation grill.
The appliance is not levelled. Refer to installation instructions.
Door does not open easily. You attempted to re-open the
door immediately after closing.
Wait a few seconds between
closing and re-opening of the
door.
The lamp does not work. The lamp is in stand-by mode. Close and open the door.
The lamp is defective. Contact the nearest Authorized
Service Centre.
There is too much frost and ice. The door is not closed correctly. Refer to "Closing the door" sec‐
tion.
The gasket is deformed or dirty. Refer to "Closing the door" sec‐
tion.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Appliance is fully loaded and is
set to the lowest temperature.
Set a higher temperature. Refer
to "Control panel" chapter.
Temperature set in the appliance
is too low and the ambient tem‐
perature is too high.
Set a higher temperature. Refer
to "Control panel" chapter.
30 ENGLISH
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