AXIS M5075-G PTZ Camera User Manual

AXISM5075-GPTZCamera

UserManual

AXISM5075-GPTZCamera

TableofContents

Getstarted................................................3

Findthedeviceonthenetwork....................................3

Openthedevice'swebpage.......................................3

Webpageoverview..............................................4

Congureyourdevice........................................5

Adjusttheimage................................................5

Adjustthecameraview(PTZ)......................................10

Viewandrecordvideo............................................11

Setuprulesforevents...........................................12

Audio.........................................................16

Cleaningrecommendations...................................17

Learnmore................................................18

Capturemodes.................................................18

Privacymasks..................................................18

Overlays.......................................................19

Pan,tilt,andzoom(PTZ)..........................................19

WirelessI/O(Z-WavePlus

v2)....................................19

Streamingandstorage...........................................23

Applications....................................................26

Troubleshooting............................................28

Resettofactorydefaultsettings...................................28

Firmwareoptions...............................................28

Checkthecurrentrmwareversion.................................

Upgradethermware............................................28

Technicalissues,clues,andsolutions................................

Performanceconsiderations.......................................

Contactsupport.................................................31

Specications..............................................32

Productoverview................................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

AXISM5075-GPTZCamera

Getstarted

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both

applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.

Browsersupport

Youcanusethedevicewiththefollowingbrowsers:

Chrome

Firefox

Edge

Safari

Windows

recommended

macOS

recommendedrecommended

Linux

recommendedrecommended

Otheroperatingsystems*

*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings

Settings

> >

Safari Safari

Safari

> >

Advanced Advanced

Advanced

> >

Experimental Experimental

Experimental

Features Features

Features

anddisable

NSURLSessionWebsocket.

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.

Openthedevice'swebpage

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta

newpasswordfortherootaccountonpage3.

Verifythatnoonehastamperedwiththermware

TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:

1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage28.

Afterthereset,securebootguaranteesthestateofthedevice.

2.Congureandinstallthedevice.

Setanewpasswordfortherootaccount

Thedefaultadministratorusernameisroot.There’snodefaultpasswordfortherootaccount.Yousetapasswordtherst

timeyoulogintothedevice.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage4.

2.Retypethepasswordtoconrmthespelling.

3.ClickAdduser.

Important

Ifyoulosethepasswordfortherootaccount,gotoResettofactorydefaultsettingsonpage28andfollowtheinstructions.

AXISM5075-GPTZCamera

Getstarted

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set

upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey

maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Webpageoverview

Thisvideogivesyouanoverviewofthedeviceinterface.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/73039#t10157625

Axisdevicewebinterface

AXISM5075-GPTZCamera

Conﬁgureyourdevice

Adjusttheimage

Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go

toLearnmoreonpage18.

Levelthecamera

Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment

ofthecamera.

1.GotoVideo>Image>andclick

2.Click

toshowthelevelgrid.

3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.

Adjustthefocus

Thisproducthasthreefocusmodes:

•Auto:Thecameraautomaticallyadjustsfocusbasedontheentireimage.

•Area:Thecameraautomaticallyadjustsfocusbasedonaselectedareaoftheimage.

•Manual:Thefocusissetmanuallyataxeddistance.

Toturnoffautofocusandadjustthefocusmanually:

1.Intheliveviewwindow,iftheZoomsliderisvisible,clickZoomandselectFocus.

2.ClickMandusetheslidertosetthefocus.

Adjustthefocusfasterwithfocusrecallareas

Tosavethefocussettingsataspecicpan/tiltrange,addafocusrecallarea.Eachtimethecameramovesintothatareaitrecallsthe

previouslysavedfocus.It’senoughtocoverhalfofthefocusrecallareaintheliveview.

Werecommendthefocusrecallfeatureinthefollowingscenarios:

•Whenthereisalotofmanualoperationinliveview,forexamplewithajoystick.

•WherePTZpresetpositionswithmanualfocusarenotefcient,forexamplemovementswherethefocussettingchanges

continuously.

•Inlow-lightscenarios,wheretheautofocusischallengedbythelightingconditions.

Important

•Thefocusrecalloverridesthecamera’sautofocusatthespecicpan/tiltrange.

•Apresetpositionoverridesthefocussettingsavedinthefocusrecallarea.

•Themaximumnumberoffocusrecallareasis20.

Createafocusrecallarea

1.Pan,tilt,andzoomintotheareawhereyouwouldliketohavefocus.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

Aslongasthefocusrecallbuttonshowsaplus,youcanaddafocusrecallareainthatposition.

2.Adjustthefocus.

3.Clickthefocusrecallbutton.

Deleteafocusrecallarea

1.Pan,tilt,andzoomintothefocusrecallareayouwanttodelete.

Thefocusrecallbuttontogglestominuswhenthecameradetectsafocusrecallarea:

2.Clickthefocusrecallbutton.

Reduceimageprocessingtimewithlowlatencymode

Youcanoptimizetheimageprocessingtimeofyourlivestreambyturningonlowlatencymode.Thelatencyinyourlivestreamis

reducedtoaminimum.

1.GotoSystem>Plaincong.

2.SelectImageSourcefromthedrop-downlist.

3.GotoImageSource/I0/Sensor>LowlatencymodeandselectOn.

4.ClickSave.

Selectexposuremode

Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter

speed,andgain.GotoVideo>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand

sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

BenetfromIRlightinlow-lightconditionsbyusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Astheavailablelightdiminishes,youcansetthecamerato

automaticallyshifttonightmode,inwhichthecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-white

images.Sincethecamerausesmoreoftheavailablelight,itcandeliverbrighter,moredetailedimages.

1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.

2.Tosetthelightlevelatwhichthecamerawillshifttonightmode,movetheThresholdslidertowardBrightorDark.

Note

Ifyousettheshifttonightmodetooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-light

noise.Ifyousettheshifttooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,buttherewillbemore

imageblurduetolow-lightnoise.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

Reducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideo>Image>ExposureandmovetheBlur-noisetrade-off

slidertowardLownoise.

•Settheexposuremodetoautomatic.

Note

Ahighmaxshuttervaluecanresultinmotionblur.

•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.

Note

Whenyoureducethemaxgain,theimagecanbecomedarker.

•Setthemaxgaintoalowervalue.

•Opentheaperture.

•Reducesharpnessintheimage,underAppearance.

Reducemotionblurinlow-lightconditions

Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideo>Image>Exposure:

•MovetheBlur-noisetrade-offslidertowardLowmotionblur.

Note

Whenyouincreasethegain,imagenoisealsoincreases.

•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.

Ifyoustillhaveproblemswithmotionblur:

•Increasethelightlevelinthescene.

•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest

areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange

(WDR)makesbothdarkandbrightareasoftheimagevisible.

ImagewithoutWDR.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

ImagewithWDR.

Note

•WDRcancauseartifactsintheimage.

•WDRmaynotbeavailableforallcapturemodes.

1.GotoVideo>Image>Widedynamicrange.

2.TurnonWDR.

3.UsetheLocalcontrastslidertoadjusttheamountofWDR.

4.UsetheTonemappingslidertoadjusttheamountofWDR.

5.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.

Compensateforbarreldistortion

Barreldistortionisaphenomenonwherestraightlinesappearincreasinglybentclosertotheedgesoftheframe.Awideeldofview

oftencreatesbarreldistortioninanimage.Barreldistortioncorrectioncompensatesforthisdistortion.

Note

Barreldistortioncorrectionaffectstheimageresolutionandeldofview.

1.GotoSettings>Image>Imagecorrection.

2.TurnonBarreldistortioncorrection(BDC).

3.Usetheslidertoimprovetheimage.

Monitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifthedevicedoesn’thaveautomaticrotationoftheview,gotoVideo>Installation.

3.Rotatetheview90°or270°.

Findoutmoreataxis.com/axis-corridor-format.

Verifythepixelresolution

Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe

pixelcounter.

1.GotoVideo>Imageandclick.

2.Click

forPixelcounter.

3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere

youexpectfacestoappear.

Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.

Hidepartsoftheimagewithprivacymasks

Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

1.GotoVideo>Privacymasks.

2.Click

3.Clickthenewmaskandtypeaname.

4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.

5.Tochangethecolorforallprivacymasks,expandPrivacymasksandselectacolor.

Seealso

Showanimageoverlay

Youcanaddanimageasanoverlayinthevideostream.

1.GotoVideo>Overlays.

2.SelectImageandclick

3.GototheImagestab.

4.Draganddropanimage.

5.ClickUpload.

6.GototheManageoverlaytab.

7.Selecttheimageandaposition.Youcanalsodragtheoverlayimageintheliveviewtochangetheposition.

Showthepanortiltpositionasatextoverlay

Youcanshowthepanortiltpositionasanoverlayintheimage.

1.GotoVideo>Overlaysandclick

2.Inthetexteld,type#xtoshowthepanposition.

Type#ytoshowthetiltposition.

3.Chooseappearance,textsize,andalignment.

4.Thecurrentpanandtiltpositionsshowupintheliveviewimageandintherecording.

Adjustthecameraview(PTZ)

Tolearnmoreaboutdifferentpan,tilt,andzoomsettings,seePan,tilt,andzoom(PTZ)onpage19.

Limitthepan,tilt,andzoommovements

Iftherearepartsofthescenethatyoudon’twantthecameratoreach,youcanlimitthepan,tilt,andzoommovements.For

example,youwanttoprotecttheprivacyofresidentsinanapartmentbuilding,whichislocatedclosetoaparkinglotthatyou

intendtomonitor.

Tolimitthemovements:

1.Click

andselectLegacydeviceinterface.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

2.GotoSettings>PTZ>Limitsandsetthelimitsasneeded.

Viewandrecordvideo

Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto

Streamingandstorageonpage23.

Reducebandwidthandstorage

Important

Reducingthebandwidthcanresultinlossofdetailsintheimage.

1.GotoVideo>Stream.

2.Click

intheliveview.

3.SelectVideoformatH.264.

4.GotoVideo>Stream>GeneralandincreaseCompression.

5.GotoVideo>Stream>H.264andH.265encodinganddooneormoreofthefollowing:

-SelecttheZipstreamlevelthatyouwanttouse.

Note

TheZipstreamsettingsareusedforbothH.264andH.265.

-TurnonDynamicFPS.

-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.

Note

Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.

InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.265decoding.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.

1.GotoSystem>Storage.

2.Click

AddnetworkstorageunderNetworkstorage.

3.TypetheIPaddressofthehostserver.

4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.

5.Typetheusernameandpassword.

6.SelecttheSMBversionorleaveitonAuto.

7.SelectAddshareevenifconnectionfailsifyouexperiencetemporaryconnectionissues,oriftheshareisnotyet

congured.

8.ClickAdd.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

Recordandwatchvideo

Recordvideodirectlyfromthecamera

1.GotoVideo>Image.

2.Tostartarecording,click

Ifyouhaven’tsetupanystorage,click

and.Forinstructionsonhowtosetupnetworkstorage,seeSetup

networkstorageonpage11

3.Tostoprecording,click

again.

Watchvideo

1.GotoRecordings.

2.Click

foryourrecordinginthelist.

Setuprulesforevents

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.

Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects

motion,orshowanoverlaytextwhilethedeviceisrecording.

Tolearnmore,checkoutourguideGetstartedwithrulesforevents.

Triggeranaction

1.GotoSystem>Eventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset

uprulesasscheduled,recurring,ormanuallytriggered.

2.EnteraName.

3.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe

conditionsmustbemettotriggertheaction.

4.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.

Recordvideowhenthecameradetectsanobject

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsanobjectandto

stoponeminuteafter.

1.Starttheapplicationifitisnotalreadyrunning.

2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

4.Inthelistofstorageoptions,selectSD_DISK.

5.Selectacameraandastreamprole.

6.Settheprebuffertimeto5seconds.

7.Setthepostbuffertimeto1minute.

8.ClickSave.

Showatextoverlayinthevideostreamwhenthedevicedetectsanobject

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.

1.Starttheapplicationifitisnotalreadyrunning.

2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

1.GotoVideo>Overlays.

2.UnderOverlays,selectTextandclick

3.Enter#Dinthetexteld.

4.Choosetextsizeandappearance.

5.Topositionthetextoverlay,click

andselectanoption.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofactions,underOverlaytext,selectUseoverlaytext.

4.Selectavideochannel.

5.InText,type“Motiondetected”.

6.Settheduration.

7.ClickSave.

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

Directthecameratoapresetpositionwhenthecameradetectsmotion

Thisexampleexplainshowtosetupthecameratogotoapresetpositionwhenitdetectsmotionintheimage.

1.Starttheapplicationifitisnotalreadyrunning.

2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addapresetposition:

GotoPTZandsetwhereyouwantthecameratobedirectedbycreatingapresetposition.

Createarule:

AXISM5075-GPTZCamera

Conﬁgureyourdevice

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofactions,selectGotopresetposition.

4.Selectthepresetpositionyouwantthecameratogoto.

5.ClickSave.

DirectthecameratoapresetpositionwhenthewirelessPIRmotionsensordetectsmotion

Note

Theremaybeupto2sdelayfromwhenthemotionisdetectedtowhenthecameratriggerstherule.Considerthislatency

whendecidingthebestplacementoftheproducts.

Addapresetposition:

1.GotoSettings>PTZandsetwhereyouwantthecameratobedirectedbycreatingapresetposition.

CreatearuleforthePIRsensor:

2.GotoSettings>System>Events>Rulesandaddarule.

3.Typeanamefortherule.

4.Inthelistofconditions,selectZ-Waveinput.

5.Select<devicename>-MotionDetected.

6.Inthelistofactions,selectGotopresetposition.

7.Selectavideochannelandthepresetpositionyouwantthecameratogoto.

8.Ifyouwantthecameratoreturntoit’shomepositionwhentheruleisnolongeractive,selectHometimeout.

9.ClickSave.

Torecordvideo,addanadditionalrule:

10.GotoSettings>System>Events>Rulesandaddarule.

11.Typeanamefortherule.

12.Inthelistofconditions,selectPTZpresetpositionreached.

13.Inthelistofactions,selectRecordvideo.

14.Selectanexistingstreamproleorcreateanewone.

15.Settheprebufferto5seconds.

16.Setthepostbufferto60seconds.

17.SelectSDcardfromthelistofstorageoptions.

18.ClickSave.

Recordvideowhenthecameradetectsloudnoises

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsloudnoiseand

tostoptwominutesafter.

Turnonaudio:

AXISM5075-GPTZCamera

Conﬁgureyourdevice

1.Setupthestreamproletoincludeaudio,seeAddaudiotoyourrecordingonpage16.

Turnonaudiodetection:

1.GotoSystem>Detectors>Audiodetection.

2.Adjustthesoundlevelaccordingtoyourneeds.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underAudio,selectAudioDetection.

4.Inthelistofactions,underRecordings,selectRecordvideo.

5.Inthelistofstorageoptions,selectSD_DISK.

6.Selectthestreamprolewhereaudiohasbeenturnedon.

7.Settheprebuffertimeto5seconds.

8.Setthepostbuffertimeto2minutes.

9.ClickSave.

Zoominonaspecicareaautomaticallywithgatekeeper

Thisexampleexplainshowtousethegatekeeperfunctionalitytomakethecamerazoominautomaticallyonthelicenseplateofa

carthatpassesthroughagate.Whenthecarhaspassed,thecamerazoomsouttothehomeposition.

Createthepresetpositions:

1.GotoPTZ>Presetpositions.

2.Createthehomepositionthatincludestheentranceofthegate.

3.Createthezoomed-inpresetpositionsothatitcoverstheareaintheimagewhereyouassumethatthelicenseplate

willappear.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Nametherule“Gatekeeper”.

3.Inthelistofactions,underPresetpositions,selectGotopresetposition.

4.SelectaVideochannel.

5.SelectthePresetposition.

6.Tomakethecamerawaitawhilebeforeitreturnstothehomeposition,selectHometimeout,andsetatime.

7.ClickSave.

Sendanemailautomaticallyifsomeonespraypaintsthelens

Activatethetamperingdetection:

1.GotoSystem>Detectors>Cameratampering.

2.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

AXISM5075-GPTZCamera

Conﬁgureyourdevice

3.TurnonTriggerondarkimagestodetectifthelensissprayed,covered,orrenderedseverelyoutoffocus.

Addanemailrecipient:

4.GotoSystem>Events>Recipientsandaddarecipient.

5.Typeanamefortherecipient.

6.SelectEmail.

7.Typeanemailaddresstosendtheemailto.

8.Thecameradoesn’thaveit’sownemailserver,soithastologintoanotheremailservertosendmails.Fillintherestofthe

informationaccordingtoyouremailprovider.

9.Tosendatestemail,clickTest.

10.ClickSave.

Createarule:

11.GotoSystem>Events>Rulesandaddarule.

12.Typeanamefortherule.

13.Inthelistofconditions,underVideo,selectTampering.

14.Inthelistofactions,underNotications,selectSendnoticationtoemailandthenselecttherecipientfromthelist.

15.Typeasubjectandamessagefortheemail.

16.ClickSave.

Audio

Addaudiotoyourrecording

1.GotoVideo>Stream>Audioandincludeaudio.

2.Ifthedevicehasmorethanoneinputsource,selectthecorrectoneinSource.

3.GotoAudio>Devicesettingsandturnonthecorrectinputsource.

4.Ifyoumakeanychangestotheinputsource,clickActivatechanges.

5.Editthestreamprolethatisusedfortherecording:

5.1GotoSystem>Streamprolesandselectthestreamprole.

5.2SelectIncludeaudioandturniton.

5.3ClickSave.

AXISM5075-GPTZCamera

Cleaningrecommendations

NO NO

TICE TICE

TICE

Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.

1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.

2.Ifnecessary,cleanthelenswithasoftclothdampenedwithlukewarmwater.

Note

Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.

AXISM5075-GPTZCamera

Learnmore

Capturemodes

Acapturemodeisapresetcongurationthatdeneshowthecamerawillcaptureimages.Theselectedmodecanaffectthe

maximumresolutionandmaximumframerateavailableintheAxisproduct.Ifusingacapturemodewithalowerresolutionthan

themaximum,theeldofviewmightbereduced.Thecapturemodealsoaffectstheshutterspeed,whichinturnaffectsthelight

sensitivity—acapturemodewithahighmaximumframeratewillhavereducedlightsensitivity,andviceversa.Notethatwhen

usingcertaincapturemodesyoumightnotbeabletouseWDR.

Thelowerresolutioncapturemodemaybesampledfromtheoriginalresolution,oritmaybecroppedoutfromtheoriginal,in

whichcasetheeldofviewmayalsobeaffected.

Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.

Thecapturemodetochoosedependsontherequirementsfortheframerateandresolutionforthespecicsurveillancesetup.For

specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.

Privacymasks

Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy

masksappearasblocksofsolidcolor.

AXISM5075-GPTZCamera

Learnmore

Aprivacymaskisauser-denedareathatcoversapartofthemonitoredarea.Inthevideostream,privacymasksappeareitheras

blocksofsolidcolororwithamosaicpattern.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

Important

Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.

Overlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,

orduringproductinstallationandconguration.Youcanaddeithertextoranimage.

Thevideostreamingindicatorisanothertypeofoverlay.Itshowsyouthattheliveviewvideostreamislive.

Pan,tilt,andzoom(PTZ)

Presetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklymovethecameraviewtoaspecicposition.

Apresetpositioncanconsistofthefollowingvalues:

•Zoomposition

•Focusposition(manualorautomatic)

•Irisposition(manualorautomatic)

Thepresetpositionscanbereachedatanytime:

•fromthedrop-downlistintheliveviewwindow

•asactionsintheeventsystem

•astriggersintheeventsystem

•whensettingupaguardtour

WirelessI/O(Z-WavePlus

v2)

ThisisasecurityenabledZ-WavePlus

v2productthatcanuseencryptedZ-WavePlusv2messagestocommunicatewithsecurity

enabledZ-WavePlusv2devices.TheproductcanbeoperatedinanyZ-Wave

networkwithcompatibleZ-Wavecertieddevicesfrom

othermanufacturers.Toincreasethenetworkreliability,allnon-batteryoperatedZ-Wavedevicesinthenetworkactasrepeaters

regardlessofvendor.ThisproductactsasthecontroldeviceandtheZ-Wavedevicesaddedtoitactassecondarydevices.

Considerations

BeforeusingwirelessI/OwithZ-WavePlusv2,considerthefollowing:

•YouneedtobeanadministratortodotheZ-Wavecongurations.

•WhenperformingZ-Waverelatedactionsontheproduct’swebpage,suchasadding,removingandreplacingZ-Wave

devicesorresettingtheZ-Wavenetwork,werecommendthatyoudonotreloadthepageormoveawayfromitwhenthe

actionprocessisongoing.Ifdone,theaction’sactualanddisplayedstatusesmaydiffer.Torecover,youmayneedtowait

uptoseveralminutesandthenreloadthepageagain.

•Replication,i.e.copyingnetworkinformationtoanothercontroldevice,isexecutedaspartoftheinclusionprocess.

AXISM5075-GPTZCamera

Learnmore

•ThisproductignoresallcommandsintheBasicCommandClass.

•Ifthenetworkprimarycontrollerismissingorotherwiseinoperable,youneedtoresettofactorydefaultsettingsfromthe

product’swebpage.Todothis,gotoSettings>System>Maintenance>Reset,andclickDefault.

Associations

•Thisproductsupportsoneassociationgroupwithgroupidentier=1(LifeLine).

•Maximumnumberofdevicesthatcanbeaddedtotheassociationgroup=1.

•Groupidentier1isusedtosendtheDeviceResetLocallyreport.

Commandclasses

Thisproductsupportsthefollowingcommandclasses:

•COMMAND_CLASS_APPLICATION_STATUS

•COMMAND_CLASS_ASSOCIATION_V3(secured)

•COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3(secured)

•COMMAND_CLASS_CRC_16_ENCAP

•COMMAND_CLASS_DEVICE_RESET_LOCALLY(secured)

•COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5(secured)

•COMMAND_CLASS_INCLUSION_CONTROLLER

•COMMAND_CLASS_INDICATOR_V3(secured)

•COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2(secured)

•COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V4(secured)

•COMMAND_CLASS_MULTI_CMD

•COMMAND_CLASS_NETWORK_MANAGEMENT_BASIC_V2(secured)

•COMMAND_CLASS_NETWORK_MANAGEMENT_INCLUSION_V4(secured)

•COMMAND_CLASS_NETWORK_MANAGEMENT_INSTALLATION_MAINTENANCE_V4(secured)

•COMMAND_CLASS_NETWORK_MANAGEMENT_PROXY_V4(secured)

•COMMAND_CLASS_NODE_PROVISIONING(secured)

•COMMAND_CLASS_POWERLEVEL(secured)

•COMMAND_CLASS_SECURITY

•COMMAND_CLASS_SECURITY_2

•COMMAND_CLASS_SUPERVISION

•COMMAND_CLASS_TIME

•COMMAND_CLASS_TRANSPORT_SERVICE_V2

•COMMAND_CLASS_VERSION_V3(secured)

•COMMAND_CLASS_ZWAVEPLUS_INFO_V2(secured)

AXISM5075-GPTZCamera

Learnmore

Note

TheproductsupportsCOMMAND_CLASS_INDICATOR_V3,howeverthereisnovisibleindicator.

TurnonZ-Wave

1.GotoSettings>System>Z-Wave.

2.GotoGatewaysettingswirelessI/OandturnonZ-Wave.YoumayneedtowaitforafewminutesforZ-Waveto

becomeactive.

AddaZ-Wavedevice

ThoughnotlimitedbytheZ-WavePlusv2protocol,yourproduct’seventsystemallowsyoutoaddZ-Wavedevicesatanygiventime.

Ifthemaximumnumberisreached,youneedtoremoveaZ-Wavedevicebeforeyoucanaddanewone.Seetheproduct’sdatasheet

forinformationaboutmaximumnumberofZ-Wavedevices.

1.GotoSettings>System>Z-Wave.

2.GotoDevicemanagementandclick

.TheproductstartslookingforZ-WavedevicesintheZ-Wavenetwork.

3.SettheZ-Wavedevicetobeaddedintoinclusion/exclusionmodeasdescribedinitsUserManual.

4.Ifrequested,enterthePINdeliveredwiththeZ-Wavedevice,andclickOK.

5.Waituntiltheaddingprocessisnalizedasindicatedbyanoticationonthewebpage.

TheaddedZ-Wavedeviceisnowvisibleinthedevicemanagementlist.

Note

IftheZ-Wavedeviceisnotfound,theaddingprocessisterminatedautomatically.

ToseethedetailedstatusinformationoftheaddedZ-Wavedevice,expandthedeviceinformationinthedevicemanagementlist.

Note

StatusinformationforanaddedZ-Wavedevicevariesdependingonthedevicetype.Formoreinformation,seetheonline

help

YoucansettheproducttotriggerruleswithspeciedZ-Wavetriggerconditions.TheavailableZ-Waveconditionsandactionsvary

dependingontheaddedZ-Wavedevicetype.

AddaZ-WavedevicewithSmartStartinclusion

YoucanaddaZ-WavedevicetotheZ-WavenetworkwithSmartStartinclusion.AZ-WavedeviceaddedtotheSmartStartlistis

automaticallyaddedtothedevicemanagementlistwithin10minutesofbeingpoweredoninthenetworkvicinity.

1.GotoSettings>System>Z-Wave.

2.GotoSmartStartandclick

3.Typethedevicespecickeyandanyoptionalinformation.

4.ClickOK.

RemoveaZ-Wavedevicethroughinclusion/exclusionmode

Note

Thisistherecommendedremovalprocedure.

AXISM5075-GPTZCamera

Learnmore

1.GotoSettings>System>Z-Wave.

2.GotoDevicemanagementandclick

.TheproductstartslookingforZ-WavedevicesintheZ-Wavenetwork.

3.SettheZ-Wavedevicetoberemovedintoinclusion/exclusionmodeasdescribedinitsUserManual.

4.Waituntiltheremovalprocessisnalizedasindicatedbyanoticationonthewebpage.

TheZ-Wavedeviceisnowremovedfromthedevicemanagementlist.

Note

Allproduct-relatedinformationintheremovedZ-Wavedeviceisdeleted.

Note

IftheZ-Wavedeviceisnotfound,theremovalprocessisterminatedautomatically.

RemoveaZ-Wavedevicethroughforcedprocess

Theremaybeacommunicationfail,forexampleduetodrainedbattery,soyoumaynotbeabletoremovetheZ-Wavedeviceby

settingittoinclusion/exclusionmode.YoucanperformaforcedremovalofaZ-WavedevicethatshowsstatusDowninthe

devicemanagementlist.

1.GotoSettings>System>Z-Wave.

2.GotoDevicemanagementandexpandthedeviceinformationfortheZ-Wavedevicetoberemoved.

3.GotoNode>Statusandclick

4.Waituntiltheexclusionprocessisnalizedasindicatedbyanoticationonthewebpage.

TheZ-Wavedeviceisnowremovedfromthedevicemanagementlist.

Note

Allproduct-relatedinformationintheremovedZ-Wavedeviceisretained.

RemoveaZ-WavedevicefromtheSmartStartlist

Note

AZ-WavedevicewillnotberemovedfromthedevicemanagementlistifyouremoveitfromtheSmartStartlist.

1.GotoSettings>System>Z-Wave.

2.GotoSmartStart.

3.Click

nexttotheZ-WavedevicetoberemovedfromtheSmartStartlist.

ReplaceaZ-Wavedevice

Theremaybeacommunicationfail,forexampleduetoafaultyZ-Wavedevice,andyouwanttoreplacethedevicewithanotherone.

YoucanperformaforcedreplacementofaZ-WavedevicethatshowsstatusDowninthedevicemanagementlist.

1.GotoSettings>System>Z-Wave.

2.GotoDevicemanagementandexpandthedeviceinformationfortheZ-Wavedevicetobereplaced.

3.GotoNode>Statusandclick

.TheproductstartslookingforZ-WavedevicesintheZ-Wavenetwork.

4.SettheZ-Wavedevicethatistoreplacetheexistingdeviceintoinclusion/exclusionmodeasdescribedinitsUserManual.

AXISM5075-GPTZCamera

Learnmore

5.Waituntilthereplacementprocessisnalizedasindicatedbyanoticationonthewebpage.

ThenewZ-Wavedevicewithsomestatusinformationisnowvisibleinthedevicemanagementlist.

Note

NodeIDandeventactioninformationishandedovertothenewZ-Wavedevice.Allotherinformationisdeleted.

Note

IftheZ-Wavedeviceisnotfound,thereplacementprocessisterminatedautomatically.

ResettheZ-Wavenetwork

Important

•ThisprocedureremovesallZ-Wavedevicesfromtheproduct.

•AfterresettingtheZ-Wavenetwork,youalsoneedtoeitherremoveeachZ-Wavedeviceorresetittofactorydefault

beforeyoucanaddittoanynetworkagain.

•Usethisprocedureonlywhenthenetworkprimarycontrollerismissingorotherwiseinoperable.

1.GotoSettings>System>Z-Wave.

2.GotoDevicemanagementandclick

3.ClickOKtoconrmthereset.

AlladdedZ-Wavedevicesarenowremovedfromtheproduct,andthedevicemanagementlistisempty.

UseZ-WaveasI/O

Thisproductdoesn’thaveanyphysicalI/Oconnectors,butyoucanuseZ-WavefunctionsintheI/Ointerface.

YoucanassignanI/OportnumbertouptoamaximumofsixconnectedZ-Wavedevices.Toseetheportnumbers,gotoSettings>

System>I/Oports.TheI/OportnumbercanbechangedintheZ-Wavedevice’sinformationwindow.

Whenusedasadigitalinputportevent,theZ-Wavedevicecanonlyuseonefunction.Thedefaultfunctiondependsonwhattypeof

deviceitis.Tochangewhichfunctiontouse,gotothedevice’sinformationwindow.

FormoreinformationaboutusingI/Oports,seetheproduct'sbuilt-inhelp.

Streamingandstorage

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The

availableoptionsare:

MotionJPEG

MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen

displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion

videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.

H.264orMPEG-4Part10/AVC

AXISM5075-GPTZCamera

Learnmore

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion

JPEGformatandbyasmuchas50%comparedtoolderMPEGformats.Thismeansthatlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

H.265orMPEG-HPart2/HEVC

H.265can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan25%comparedtoH.264.

Note

•H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

•Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.

InsteadyoucanuseavideomanagementsystemorapplicationsupportingH.265decoding.

HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?

TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it

immediatelyaffectsallvideostreamsandrecordings.

TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t

specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but

itwilltakeeffectwhenyoustartanewstream.

TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the

streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole

thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.

Bitratecontrol

Withbitratecontrol,youcanmanagethebandwidthconsumptionofyourvideostream.

Variablebitrate(VBR)

Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,

themorebandwidthyouneed.Youareguaranteedconstantimagequalitybutitrequiresstoragemargins.

Maximumbitrate(MBR)

Withmaximumbitrate,youcansetatargetbitratetohandlebitratelimitationsinyoursystem.Youmayseeadeclineinimage

qualityorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoeitherprioritize

imagequalityorframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.This

givesyouamarginforadditionalcomplexitythatneedstobecaptured.

AXISM5075-GPTZCamera

Learnmore

Targetbitrate

Averagebitrate(ABR)

Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongertimescale.Thisissoyoucanmeetthespeciedtargetand

providethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic

scenes.Youaremorelikelytogetbetterimagequalitywhenneededwhenusingtheaveragebitrateoption.Youcandenethetotal

storagerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityisadjustedtomeetthe

speciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:

•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.

•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.

kbit/s

Targetbitrate

Actualaveragebitrate

Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.

AXISM5075-GPTZCamera

Learnmore

kbit/s

Targetbitrate

Actualaveragebitrate

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications

forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.

TondtheusermanualsforAxisapplications,gotoaxis.com.

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify

thattheapplicationsworktogetherbeforedeployment.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/73039#t10001688

Howtodownloadandinstallanapplication

AXISM5075-GPTZCamera

Learnmore

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/73039#t10001688

Howtoactivateanapplicationlicencecodeonadevice

AXISPeopleCounter

AXISPeopleCounterisananalyticapplicationthatyoucaninstallonanetworkcamera.Youcanusetheapplicationtocounthow

manypeoplepassthroughanentrance,inwhatdirectiontheypass,andifmorethanonepersonpassesduringapredenedinterval.

Youcanalsouseittoestimatehowmanypeoplearecurrentlyoccupyinganarea,andtheaveragevisitingtime.

Theapplicationrunsembeddedinthecamerawhichmeansyoudon’tneedadedicatedcomputertoruntheapplication.

AXISPeopleCounterissuitableforanyindoorenvironment,likestores,libraries,orgyms.

Howdoesestimatingoccupancywork?

Youcanusetheapplicationtoestimateoccupancyinareaswithoneorseveralentrancesandexits.Eachentranceandexitneedstobe

equippedwithanetworkcamerawithAXISPeopleCounterinstalled.Ifthereareseveralcameras,theycommunicatewitheachother

overthenetworkinaprimaryandsecondaryconcept.Theprimarycameracontinuouslyfetchesdatafromthesecondarycamerasand

presentsthedataintheliveview.Everyfteenminutes,theprimarycamerasendsthestatisticaldatatoAXISStoreDataManager.

Consequently,thereportsgeneratedfromAXISStoreDataManagercanpresentthedatainaminimumof15minutestimeinterval.

AXISM5075-GPTZCamera

Troubleshooting

Resettofactorydefaultsettings

Important

IfyouhaveaZ-Wavenetwork,youmustresettheZ-Wavenetworkbeforeresettingyourdevicetofactorydefault.SeeReset

theZ-Wavenetworkonpage23.

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to

thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage32.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.

Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebpage.GotoMaintenance>Factorydefaultandclick

Default.

Firmwareoptions

Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe

activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith

periodicreleasesfocusedmainlyonbugxesandsecurityupdates.

Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem

offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest

activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting

anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.

Checkthecurrentrmwareversion

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend

youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour

particularproblem.

Tocheckthecurrentrmware:

1.Gotothedeviceinterface>Status.

2.SeethermwareversionunderDeviceinfo.

AXISM5075-GPTZCamera

Troubleshooting

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein

thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeyouupgradethe

rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.

2.Logintothedeviceasanadministrator.

3.GotoMaintenance>FirmwareupgradeandclickUpgrade.

Whentheupgradehasnished,theproductrestartsautomatically.

YoucanuseAXISDeviceManagertoupgrademultipledevicesatthesametime.Findoutmoreat

axis.com/products/axis-device-manager.

Technicalissues,clues,andsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele

correspondstoyourdeviceandtryagain.

Problemsafterrmware

upgrade

Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion

fromtheMaintenancepage.

ProblemssettingtheIPaddress

Thedeviceislocatedona

differentsubnet

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe

devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork

administratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,

typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingthedevice.

AXISM5075-GPTZCamera

Troubleshooting

Thedevicecan’tbeaccessedfromabrowser

Can’tlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.

SeeResettofactorydefaultsettingsonpage28.

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen

changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify

thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe

synchronizedwithanNTPserver.GotoSystem>Dateandtime.

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/vms.

Problemswithstreaming

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,orifyouneedtoconguretheroutersettingsbetween

theclientandthedevice.YoumightneedtoincreasetheTTL(TimeToLive)value.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallthatpreventsviewing.

PoorrenderingofH.264

images

Ensurethatyourgraphicscardusesthelatestdriver.Youcanusuallydownloadthelatestdrivers

fromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

•SeePerformanceconsiderationsonpage30.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

•Logintothedevice’swebpageandsetacapturemodethatprioritizesframerate.If

youchangethecapturemodetoprioritizeframerateitmightlowerthemaximum

resolution,dependingonthedeviceusedandcapturemodesavailable.

Can'tselectH.265encoding

inliveview

Webbrowsersdon’tsupportH.265decoding.Useavideomanagementsystemorapplication

thatsupportsH.265decoding.

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe

bandwidth.

AXISM5075-GPTZCamera

Troubleshooting

•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•AccessbylargenumbersofMotionJPEGorunicastH.265clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand

bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat

streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•AccessingMotionJPEGandH.265videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand

thegeneralperformance.

Contactsupport

Contactsupportataxis.com/support.

AXISM5075-GPTZCamera

Speciﬁcations

Productoverview

Microphone

StatusLEDindicator

microSDcardslot

Networkconnector(PoE)

Controlbutton

Partnumber(P/N)andserialnumber(S/N)

LEDindicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

SDcardslot

NO NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

AXISM5075-GPTZCamera

Speciﬁcations

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage28.

•Connectingtoaone-clickcloudconnection(O3C)serviceovertheinternet.Toconnect,pressandholdthebutton

forabout3secondsuntilthestatusLEDashesgreen.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

UserManualVer.M1.13

AXISM5075-GPTZCamera

Date:April2022

PartNo.T10173004

AXIS M5075-G PTZ Camera

Product's Documents

User Manual

Specifications

Axis M5075-G Questions and Answers