Cordless Pro with
CleanSense IQ
IR300 Series
OWNER’S GUIDE
sharkclean.com.ausharkclean.co.nz
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
THIS VACUUM:
1. This vacuum consists of a motorised
nozzle, wand, and handheld vacuum.
These components contain electrical
connections, electrical wiring, and
moving parts that potentially present
risk to the user. The floor nozzle, wand,
and handheld vacuum contain electrical
connections.
2. Before each use, carefully inspect
all parts for any damage. If a part is
damaged, discontinue use.
3. Use only identical replacement parts.
4. This vacuum contains no serviceable parts.
5. Use only as described in this manual.
DO NOT use the vacuum for any purpose
other than those described in this manual.
6. With the exception of the filters and dust
cup, DO NOT expose any parts of the
vacuum to water or other liquids.
7. Keep the appliance and its cord out of
reach of children. DO NOT allow the
appliance to be used by children.
DO NOT allow to be used as a toy.
Close supervision is necessary when
used near children.
GENERAL USE
8. This appliance can be used by persons
with reduced physical, sensory, or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way
and understand the hazards involved.
Cleaning and user maintenance shall not
be made by children.
9. Always turn o the vacuum before
connecting or disconnecting any current
carrying hoses, motorised nozzles,
chargers, batteries, or other electrical or
mechanical parts.
10. DO NOT handle plug or vacuum with
wet hands.
11. DO NOT use without dust cup, HEPA and
Pre-motor filter, and soft roller in place.
12. Only use Shark® branded filters and
accessories. Failure to do so will void
the warranty.
13. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with
any opening blocked; keep free of
dust, lint, hair, and anything that may
reduce airflow.
14. DO NOT use if nozzle or accessory
airflow is restricted. If the air paths or
the motorised floor nozzle become
blocked, turn the vacuum o. Remove
all obstructions before you turn on the
unit again.
15. Keep nozzle and all vacuum openings
away from hair, face, fingers, uncovered
feet, or loose clothing.
16. DO NOT use if vacuum is not working
as it should, or has been dropped,
damaged, left outdoors, or dropped
into water.
17. Use extra care when cleaning on stairs.
18. DO NOT leave the vacuum unattended
while powered on.
19. When powered on, keep the vacuum
moving over the carpet surface at
all times to avoid damaging the
carpet fibers.
20. DO NOT place vacuum on unstable
surfaces such as chairs or tables.
21. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (including
drywall, fireplace ash, or embers).
DO NOT use as an attachment to
power tools for dust collection.
e) Smoking or burning objects (hot
coals, cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
WARNING
When using an electrical appliance, to reduce the risk of fire, electric shock, injury, or
property damage, basic precautions should always be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
22. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes
or vapours (lighter fluid, gasoline,
kerosene, paint, paint thinners,
mothproofing substances, or
flammable dust)
23. Turn o the vacuum before plugging in or
unplugging the charger.
24. Turn o the vacuum before any adjustment,
cleaning, maintenance or troubleshooting.
25. During cleaning or routine maintenance,
DO NOT cut anything other than hair, fibers,
or string wrapped around the brushrolls.
26. Allow all filters to air-dry completely
before replacing in the vacuum to
prevent liquid from being drawn into
electric parts.
27. DO NOT modify or attempt to repair the
vacuum or the battery yourself, except as
indicated in this manual. DO NOT use the
battery or vacuum if it has been modified
or damaged. Damaged or modified
batteries may exhibit unpredictable
behavior resulting in fire, explosion, or
risk of injury.
28. Always turn o this appliance before
connecting or disconnecting motorised
nozzle or hand tool.
BATTERY PACK
29. The battery is the power source for the
vacuum. Carefully read and follow all
charging instructions.
30. To prevent unintentional starting, ensure
the vacuum is powered o before picking
up or carrying the vacuum. DO NOT carry
the appliance with your finger on the
power switch.
31. Use only Shark® charger DK33-248080H-S
or YLS0243A-A248080 for single battery
packs. Use of an incorrect charger may
result in no charging, and/or unsafe
conditions. A charger that is suitable
for one type of battery pack may create
a risk of fire when used with another
battery pack.
32. Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals increases the risk of fire or burns
33. Under abusive conditions, liquid may be
ejected from the battery. Avoid contact
with this liquid, as it may cause irritation
or burns. If contact occurs, flush with
water. If liquid contacts eyes, seek
medical help.
34. Battery should not be stored at
temperatures below 3°C (37.4°F)
or above 104°F (40°C) to maintain
long-term battery life.
35. DO NOT charge battery at temperatures
below 5°C (40°F) or above 104°C (104°F).
Charging improperly or at temperatures
outside of the specified range may damage
the battery and increase the risk of fire.
36. Store the appliance indoors. DO NOT
use or store it below 3°C (37.4°F). Ensure
the appliance is at room temperature
before operating.
37. DO NOT expose the battery to fire or
temperatures above 265°F (130°C) as it
may cause explosion.
38. Use appliances only with specifically
designated battery packs. Use of any
other battery packs may create a risk of
injury and fire.
39. Disconnect the battery pack from
the appliance before making any
adjustments, changing accessories, or
storing appliance. Such preventive safety
measures reduce the risk of starting the
appliance accidentally.
40. For IR300ANZ use only with Shark battery
pack XBATR625SL.
41. To reduce the risk of shock and
unintended operation, turn o power
and remove the Li-Ion battery before
servicing.
sharkclean.com.ausharkclean.co.nz
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
THIS VACUUM:
1. This vacuum consists of a motorised
nozzle, wand, and handheld vacuum.
These components contain electrical
connections, electrical wiring, and
moving parts that potentially present
risk to the user. The floor nozzle, wand,
and handheld vacuum contain electrical
connections.
2. Before each use, carefully inspect
all parts for any damage. If a part is
damaged, discontinue use.
3. Use only identical replacement parts.
4. This vacuum contains no serviceable parts.
5. Use only as described in this manual.
DO NOT use the vacuum for any purpose
other than those described in this manual.
6. With the exception of the filters and dust
cup, DO NOT expose any parts of the
vacuum to water or other liquids.
7. Keep the appliance and its cord out of
reach of children. DO NOT allow the
appliance to be used by children.
DO NOT allow to be used as a toy.
Close supervision is necessary when
used near children.
GENERAL USE
8. This appliance can be used by persons
with reduced physical, sensory, or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way
and understand the hazards involved.
Cleaning and user maintenance shall not
be made by children.
9. Always turn o the vacuum before
connecting or disconnecting any current
carrying hoses, motorised nozzles,
chargers, batteries, or other electrical or
mechanical parts.
10. DO NOT handle plug or vacuum with
wet hands.
11. DO NOT use without dust cup, HEPA and
Pre-motor filter, and soft roller in place.
12. Only use Shark® branded filters and
accessories. Failure to do so will void
the warranty.
13. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with
any opening blocked; keep free of
dust, lint, hair, and anything that may
reduce airflow.
14. DO NOT use if nozzle or accessory
airflow is restricted. If the air paths or
the motorised floor nozzle become
blocked, turn the vacuum o. Remove
all obstructions before you turn on the
unit again.
15. Keep nozzle and all vacuum openings
away from hair, face, fingers, uncovered
feet, or loose clothing.
16. DO NOT use if vacuum is not working
as it should, or has been dropped,
damaged, left outdoors, or dropped
into water.
17. Use extra care when cleaning on stairs.
18. DO NOT leave the vacuum unattended
while powered on.
19. When powered on, keep the vacuum
moving over the carpet surface at
all times to avoid damaging the
carpet fibers.
20. DO NOT place vacuum on unstable
surfaces such as chairs or tables.
21. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (including
drywall, fireplace ash, or embers).
DO NOT use as an attachment to
power tools for dust collection.
e) Smoking or burning objects (hot
coals, cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
WARNING
When using an electrical appliance, to reduce the risk of fire, electric shock, injury, or
property damage, basic precautions should always be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
22. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes
or vapours (lighter fluid, gasoline,
kerosene, paint, paint thinners,
mothproofing substances, or
flammable dust)
23. Turn o the vacuum before plugging in or
unplugging the charger.
24. Turn o the vacuum before any adjustment,
cleaning, maintenance or troubleshooting.
25. During cleaning or routine maintenance,
DO NOT cut anything other than hair, fibers,
or string wrapped around the brushrolls.
26. Allow all filters to air-dry completely
before replacing in the vacuum to
prevent liquid from being drawn into
electric parts.
27. DO NOT modify or attempt to repair the
vacuum or the battery yourself, except as
indicated in this manual. DO NOT use the
battery or vacuum if it has been modified
or damaged. Damaged or modified
batteries may exhibit unpredictable
behavior resulting in fire, explosion, or
risk of injury.
28. Always turn o this appliance before
connecting or disconnecting motorised
nozzle or hand tool.
BATTERY PACK
29. The battery is the power source for the
vacuum. Carefully read and follow all
charging instructions.
30. To prevent unintentional starting, ensure
the vacuum is powered o before picking
up or carrying the vacuum. DO NOT carry
the appliance with your finger on the
power switch.
31. Use only Shark® charger DK33-248080H-S
or YLS0243A-A248080 for single battery
packs. Use of an incorrect charger may
result in no charging, and/or unsafe
conditions. A charger that is suitable
for one type of battery pack may create
a risk of fire when used with another
battery pack.
32. Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals increases the risk of fire or burns
33. Under abusive conditions, liquid may be
ejected from the battery. Avoid contact
with this liquid, as it may cause irritation
or burns. If contact occurs, flush with
water. If liquid contacts eyes, seek
medical help.
34. Battery should not be stored at
temperatures below 3°C (37.4°F)
or above 104°F (40°C) to maintain
long-term battery life.
35. DO NOT charge battery at temperatures
below 5°C (40°F) or above 104°C (104°F).
Charging improperly or at temperatures
outside of the specified range may damage
the battery and increase the risk of fire.
36. Store the appliance indoors. DO NOT
use or store it below 3°C (37.4°F). Ensure
the appliance is at room temperature
before operating.
37. DO NOT expose the battery to fire or
temperatures above 265°F (130°C) as it
may cause explosion.
38. Use appliances only with specifically
designated battery packs. Use of any
other battery packs may create a risk of
injury and fire.
39. Disconnect the battery pack from
the appliance before making any
adjustments, changing accessories, or
storing appliance. Such preventive safety
measures reduce the risk of starting the
appliance accidentally.
40. For IR300ANZ use only with Shark battery
pack XBATR625SL.
41. To reduce the risk of shock and
unintended operation, turn o power
and remove the Li-Ion battery before
servicing.
sharkclean.com.ausharkclean.co.nz
ASSEMBLY
1. Insert Wand into Floor Nozzle.
2. Insert Handheld Vacuum into wand.
For proper operation, ensure all components are completely connected and clicked into place.
LI-ION BATTERY
The Lithium-Ion Power Pack battery does not come fully charged. Prior to first use, charge
completely. During first use, run the battery down until it is completely out of power. This will
condition the battery.
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer
holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or
compost the battery.
When your Lithium-Ion Power Pack Battery needs to be replaced, dispose
of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent
lithium-ion batteries in the rubbish or municipal solid waste stream. Return spent power packs to
an authorised recycling center or to retailer for recycling. Contact your local recycling center for
information on where to drop o the spent power pack.
Additional Notes
1. LEDs turn o once the battery is fully charged.
2. Unit will not power on when charger is connected.
ABOUT YOUR ION POWER PACK BATTERY
LED BATTERY POWER AND CHARGING INDICATORS
1.
2.
Handheld Vacuum with
Removable Battery
IR300 Series
(Click)
(Click)
Battery Runtime
MODE
MINUTES
IR300
Hand Vac – ECO Mode 50
Boost Mode (Hand Vac) 10
SUCTION POWER MODES
ECO Mode
Maximum runtime. Saves
battery power.
Clean Sense IQ Mode
Best balance between suction
power and optimised runtime. Best
used on carpet AND hard floor.
Boost Mode
Maximum suction. Uses the most
battery power.
Suction mode impacts runtime. Use Boost
in short bursts.
Charging
LED will pulse white when reaching 100% charge.
LED will pulse green from 76% - 99% charge.
LED will pulse yellow from 0 - 75% charge.
No LED the battery pack is o
NOTE: Full charge takes approximately 3.5 hours.
SUCTION MODE DISPLAY LIGHTS
Floor Nozzle
PLUS
sharkclean.com.ausharkclean.co.nz
ASSEMBLY
1. Insert Wand into Floor Nozzle.
2. Insert Handheld Vacuum into wand.
For proper operation, ensure all components are completely connected and clicked into place.
LI-ION BATTERY
The Lithium-Ion Power Pack battery does not come fully charged. Prior to first use, charge
completely. During first use, run the battery down until it is completely out of power. This will
condition the battery.
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer
holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or
compost the battery.
When your Lithium-Ion Power Pack Battery needs to be replaced, dispose
of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent
lithium-ion batteries in the rubbish or municipal solid waste stream. Return spent power packs to
an authorised recycling center or to retailer for recycling. Contact your local recycling center for
information on where to drop o the spent power pack.
Additional Notes
1. LEDs turn o once the battery is fully charged.
2. Unit will not power on when charger is connected.
ABOUT YOUR ION POWER PACK BATTERY
LED BATTERY POWER AND CHARGING INDICATORS
1.
2.
Handheld Vacuum with
Removable Battery
IR300 Series
(Click)
(Click)
Battery Runtime
MODE
MINUTES
IR300
Hand Vac – ECO Mode 50
Boost Mode (Hand Vac) 10
SUCTION POWER MODES
ECO Mode
Maximum runtime. Saves
battery power.
Clean Sense IQ Mode
Best balance between suction
power and optimised runtime. Best
used on carpet AND hard floor.
Boost Mode
Maximum suction. Uses the most
battery power.
Suction mode impacts runtime. Use Boost
in short bursts.
Charging
LED will pulse white when reaching 100% charge.
LED will pulse green from 76% - 99% charge.
LED will pulse yellow from 0 - 75% charge.
No LED the battery pack is o
NOTE: Full charge takes approximately 3.5 hours.
SUCTION MODE DISPLAY LIGHTS
Floor Nozzle
PLUS
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CHARGING THE BATTERY
To charge the battery inside the handheld
vacuum, connect the charger to an
electrical outlet, then insert the charger
plug into the port below the handle on the
handheld vacuum.
USING THE LI-ION CHARGER
IN HANDHELD VACUUM
Press and hold the Battery Release Button,
then slide out the battery. Plug the charger
into the charging port on the battery. To
reinstall the battery, slide it into the slot in
the back of the handheld vacuum.
OUT OF THE VACUUM
SETTINGS
Press power button to turn vacuum on or o.
Press the (
) button to toggle between
ECO, Clean Sense IQ, and Boost modes.
To save battery power, select ECO mode. For
everyday cleaning power, select Clean Sense
IQ mode. For an extra burst of power, select
Boost mode.
POWER ON/OFF
Plug the Li-Ion Charger into a wall outlet.
LI-ION CHARGER
NOTE: The unit will not turn on if the charger is
connected. Unplug the charger before turning
on vacuum power.
SUCTION POWER MODES
SUCTION MODE DISPLAY LIGHTS
ECO
Clean Sense IQ
Boost
Clean Sense IQ senses the dirt you can’t see
and automatically boosts power. Clean Sense
IQ mode modifies cleaning performance
based on the mess at hand, giving you
optimal suction and runtime when heavy or
light debris is detected.
CLEAN SENSE POWER MODE
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CHARGING THE BATTERY
To charge the battery inside the handheld
vacuum, connect the charger to an
electrical outlet, then insert the charger
plug into the port below the handle on the
handheld vacuum.
USING THE LI-ION CHARGER
IN HANDHELD VACUUM
Press and hold the Battery Release Button,
then slide out the battery. Plug the charger
into the charging port on the battery. To
reinstall the battery, slide it into the slot in
the back of the handheld vacuum.
OUT OF THE VACUUM
SETTINGS
Press power button to turn vacuum on or o.
Press the (
) button to toggle between
ECO, Clean Sense IQ, and Boost modes.
To save battery power, select ECO mode. For
everyday cleaning power, select Clean Sense
IQ mode. For an extra burst of power, select
Boost mode.
POWER ON/OFF
Plug the Li-Ion Charger into a wall outlet.
LI-ION CHARGER
NOTE: The unit will not turn on if the charger is
connected. Unplug the charger before turning
on vacuum power.
SUCTION POWER MODES
SUCTION MODE DISPLAY LIGHTS
ECO
Clean Sense IQ
Boost
Clean Sense IQ senses the dirt you can’t see
and automatically boosts power. Clean Sense
IQ mode modifies cleaning performance
based on the mess at hand, giving you
optimal suction and runtime when heavy or
light debris is detected.
CLEAN SENSE POWER MODE
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CLEANING MODES ONBOARD STORAGE
NOTE: All accessories are compatible with both the wand and the handheld vacuum.
To clean floors, step on floor nozzle and tilt
handheld vacuum back.
UPRIGHT MODE
NOTE: Brushrolls will only engage when the handheld vacuum is tilted back and the nozzle swivel is unlocked.
Stand the vacuum upright and press
the nozzle release button located at the
bottom of the wand, above the nozzle.
Lift wand to detach. Great for cleaning
baseboards, ceiling fans, window sills, and
other hard-to-access areas.
ABOVE-FLOOR WITH WAND
Press the wand release button and lift the
handheld vacuum o the wand. Attach an
accessory for cleaning on stairs, furniture,
and other above-floor areas.
ABOVE-FLOOR HANDHELD
Press the Wand Release button at the top
of the wand to detach the handheld vacuum.
Hang the handheld vacuum from the storage
hook on the wand.
sharkclean.com.ausharkclean.co.nz
CLEANING MODES ONBOARD STORAGE
NOTE: All accessories are compatible with both the wand and the handheld vacuum.
To clean floors, step on floor nozzle and tilt
handheld vacuum back.
UPRIGHT MODE
NOTE: Brushrolls will only engage when the handheld vacuum is tilted back and the nozzle swivel is unlocked.
Stand the vacuum upright and press
the nozzle release button located at the
bottom of the wand, above the nozzle.
Lift wand to detach. Great for cleaning
baseboards, ceiling fans, window sills, and
other hard-to-access areas.
ABOVE-FLOOR WITH WAND
Press the wand release button and lift the
handheld vacuum o the wand. Attach an
accessory for cleaning on stairs, furniture,
and other above-floor areas.
ABOVE-FLOOR HANDHELD
Press the Wand Release button at the top
of the wand to detach the handheld vacuum.
Hang the handheld vacuum from the storage
hook on the wand.
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MAINTAINING YOUR VACUUM
Press the wand release button to detach the
handheld vacuum from the wand.
To remove the dust cup from the handheld
vacuum, press the CleanTouch Dust Cup Re-
lease button near the handheld vacuum nozzle.
Tilt the dust cup and lift o to remove.
To empty dust and debris, hold the dust
cup over the trash receptacle, then slide the
CleanTouch Dirt Ejector slider forward.
To empty the Dust Cup while it is attached
to the handheld vacuum, position the dust
cup over a trash receptacle and slide the
CleanTouch® Dirt Ejector slider forward.
To clean the interior of the dust cup, rinse
it with water. Place it on its side with the lid
open to air-dry for at least 48 hours before
reinstalling.
REMOVING AND CLEANING THE DUST CUP
1
1
2
2
EMPTYING THE DUST CUP
MAINTAINING YOUR VACUUM
CLEANING THE FILTERS
Regularly rinse and replace the filters to maintain your vacuum’s suction power.
To clean filters, rinse them with water only. Allow all filters to air-dry completely up to 48
hours before reinstalling to prevent liquid from being drawn into electricparts.
Clean the pre-motor filters at least once a month and post-motor HEPA filter at least once a year.
Tap o loose dirt between washes when needed. More frequent cleaning may sometimes be
necessary with heavy use.
IMPORTANT: DO NOT use soap when cleaning the filters. Use water only. The vacuum will not have suction if the post-motor
HEPA filter is not installed. Ensure that all filters are installed before using.
PRE-MOTOR FILTERS POST-MOTOR FILTER
Remove the dust cup, and pull the
foam and felt filters out of the back of
the dust cup.
Remove the dust cup. Pull the post-motor
filter out of the handheld vacuum.
Pre-Motor Foam
and Felt Filter Kit
Post-Motor HEPA Filter
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MAINTAINING YOUR VACUUM
Press the wand release button to detach the
handheld vacuum from the wand.
To remove the dust cup from the handheld
vacuum, press the CleanTouch Dust Cup Re-
lease button near the handheld vacuum nozzle.
Tilt the dust cup and lift o to remove.
To empty dust and debris, hold the dust
cup over the trash receptacle, then slide the
CleanTouch Dirt Ejector slider forward.
To empty the Dust Cup while it is attached
to the handheld vacuum, position the dust
cup over a trash receptacle and slide the
CleanTouch® Dirt Ejector slider forward.
To clean the interior of the dust cup, rinse
it with water. Place it on its side with the lid
open to air-dry for at least 48 hours before
reinstalling.
REMOVING AND CLEANING THE DUST CUP
1
1
2
2
EMPTYING THE DUST CUP
MAINTAINING YOUR VACUUM
CLEANING THE FILTERS
Regularly rinse and replace the filters to maintain your vacuum’s suction power.
To clean filters, rinse them with water only. Allow all filters to air-dry completely up to 48
hours before reinstalling to prevent liquid from being drawn into electricparts.
Clean the pre-motor filters at least once a month and post-motor HEPA filter at least once a year.
Tap o loose dirt between washes when needed. More frequent cleaning may sometimes be
necessary with heavy use.
IMPORTANT: DO NOT use soap when cleaning the filters. Use water only. The vacuum will not have suction if the post-motor
HEPA filter is not installed. Ensure that all filters are installed before using.
PRE-MOTOR FILTERS POST-MOTOR FILTER
Remove the dust cup, and pull the
foam and felt filters out of the back of
the dust cup.
Remove the dust cup. Pull the post-motor
filter out of the handheld vacuum.
Pre-Motor Foam
and Felt Filter Kit
Post-Motor HEPA Filter
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FLOOR NOZZLE
MAINTAINING YOUR VACUUM
CLEANING SOFT ROLLER
FLOOR NOZZLE
If any hair is wrapped around the brushrolls, continue cleaning using the Carpet setting on a bare floor
surface, a low-pile carpet, or a small area rug. If some fibers remain wrapped around the brushrolls after
continued use, carefully remove them. If you run over a hard or sharp object or notice a change in noise
while vacuuming, check the floor nozzle for blockages. (See the Checking for Blockages in the Floor Nozzle
section.)
MAINTAINING YOUR VACUUM
CHECKING FOR BLOCKAGES
Checking for Blockages in the Handheld Vacuum:
1. Turn o vacuum.
2. Remove the handheld vacuum from the wand.
3. Check all intake openings on the dust cup and
remove any debris or blockage.
Checking for Blockages in the Wand:
1. Turn o vacuum.
2. Remove the handheld vacuum and floor nozzle.
3. Look through wand to check for any blockages.
4. Clear away debris and blockages.
Checking for Blockages in the Floor Nozzle:
1. Turn o vacuum.
2. Detach the wand.
3. Use the edge of a coin to open the three locks on
the bottom of the floor nozzle.
4. Remove the cover and tilt back the neck of the
floor nozzle.
5. Check the opening and remove any debris.
6. Replace the cover by sliding the inserts into the
slots, then pressing down firmly on all sides.
Turn the locks clockwise to close, until they click
securely into place.
1. To remove the Soft Roller from the nozzle, turn o
the vacuum and detach the wand. Use the edge of
a coin to open the lock on the bottom of the floor
nozzle. Pull the Soft Roller out by the tab.
2. Tap loose debris o the Soft Roller. Use a dry towel
to wipe the Soft Roller clean and to remove any
debris caught in the teeth behind the Soft Roller.
3.
Hand wash the Soft Roller as needed. Use only water,
and let air-dry completely, which should take at least
24-48 hours.
4.
Reinsert Soft Roller until you feel it click into place.
CLEANING THE SENSORS
IQ logos-
both sides
Fig. 2
CLEAN SENSE IQ SENSORS
Hand Vacuum Display Panel
Dust cup
Air path
Fig. 1
Battery
Make sure to clean the sensors
inside the hand vacuum regularly,
as hair and other debris may build
up and obstruct them (Fig. 1). If the
sensors are partially obstructed,
Clean Sense IQ mode will not
adjust suction levels as expected. If the
sensors are completely obstructed, the F0
error code will appear and the Clean Sense
IQ icon will flash on the hand vacuum display
panel.
To clean the sensors:
1. Turn o power and remove the hand vacuum.
2. Locate the sensors inside the nozzle of
the hand vacuum. The sensors are on the
interior walls of the nozzle, about 8 cm
down the air path, aligned with the IQ
logos (Fig.2) on the exterior.
3. Gently wipe the sensors with a microfibre
cloth and remove all hair and debris.
4. Turn on power and verify that the unit is
functioning normally.
sharkclean.com.ausharkclean.co.nz
FLOOR NOZZLE
MAINTAINING YOUR VACUUM
CLEANING SOFT ROLLER
FLOOR NOZZLE
If any hair is wrapped around the brushrolls, continue cleaning using the Carpet setting on a bare floor
surface, a low-pile carpet, or a small area rug. If some fibers remain wrapped around the brushrolls after
continued use, carefully remove them. If you run over a hard or sharp object or notice a change in noise
while vacuuming, check the floor nozzle for blockages. (See the Checking for Blockages in the Floor Nozzle
section.)
MAINTAINING YOUR VACUUM
CHECKING FOR BLOCKAGES
Checking for Blockages in the Handheld Vacuum:
1. Turn o vacuum.
2. Remove the handheld vacuum from the wand.
3. Check all intake openings on the dust cup and
remove any debris or blockage.
Checking for Blockages in the Wand:
1. Turn o vacuum.
2. Remove the handheld vacuum and floor nozzle.
3. Look through wand to check for any blockages.
4. Clear away debris and blockages.
Checking for Blockages in the Floor Nozzle:
1. Turn o vacuum.
2. Detach the wand.
3. Use the edge of a coin to open the three locks on
the bottom of the floor nozzle.
4. Remove the cover and tilt back the neck of the
floor nozzle.
5. Check the opening and remove any debris.
6. Replace the cover by sliding the inserts into the
slots, then pressing down firmly on all sides.
Turn the locks clockwise to close, until they click
securely into place.
1. To remove the Soft Roller from the nozzle, turn o
the vacuum and detach the wand. Use the edge of
a coin to open the lock on the bottom of the floor
nozzle. Pull the Soft Roller out by the tab.
2. Tap loose debris o the Soft Roller. Use a dry towel
to wipe the Soft Roller clean and to remove any
debris caught in the teeth behind the Soft Roller.
3.
Hand wash the Soft Roller as needed. Use only water,
and let air-dry completely, which should take at least
24-48 hours.
4.
Reinsert Soft Roller until you feel it click into place.
CLEANING THE SENSORS
IQ logos-
both sides
Fig. 2
CLEAN SENSE IQ SENSORS
Hand Vacuum Display Panel
Dust cup
Air path
Fig. 1
Battery
Make sure to clean the sensors
inside the hand vacuum regularly,
as hair and other debris may build
up and obstruct them (Fig. 1). If the
sensors are partially obstructed,
Clean Sense IQ mode will not
adjust suction levels as expected. If the
sensors are completely obstructed, the F0
error code will appear and the Clean Sense
IQ icon will flash on the hand vacuum display
panel.
To clean the sensors:
1. Turn o power and remove the hand vacuum.
2. Locate the sensors inside the nozzle of
the hand vacuum. The sensors are on the
interior walls of the nozzle, about 8 cm
down the air path, aligned with the IQ
logos (Fig.2) on the exterior.
3. Gently wipe the sensors with a microfibre
cloth and remove all hair and debris.
4. Turn on power and verify that the unit is
functioning normally.
sharkclean.com.ausharkclean.co.nz
NOTE: Not all accessories come with all units. For a list of the accessories included with this model, see the top inside
flap of the box. To order additional accessories, visit AU sharkclean.com.au | NZ sharkclean.co.nz.
ADDITIONAL ACCESSORIES AVAILABLE ON AU SHARKCLEAN.COM.AU | NZ SHARKCLEAN.CO.NZ
A D
I
G
K
B
E
J
H
L M N
C
F
A
8" Crevice Tool
B
18" Flexi Crevice
Tool
C
Duster Crevice Tool
D
Dusting Brush
E
Multi-Angle
Dusting Brush
F
Anti-Allergen
Dust Brush
G
Upholstery Tool
H
Wide Upholstery
Tool
I
Pet Multi-Tool
J
Deep-Cleaning
Motorised Pet Tool
K
Accessory Bag
L
Li-Ion Charger
M
Li-Ion Battery
N
PetExtract™ Tool
TROUBLESHOOTING GUIDE TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn o
power and remove the Lithium-Ion Power Pack battery before servicing.
Vacuum is not picking up debris. No suction or light suction. Filter icon on handheld vacuum control
panel is red. (Refer to Checking for Blockages section for more information.)
• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check floor nozzle for blockages; clear blockages if required.
• Remove any string, carpet fibers, or hair that may be wrapped around the brushrolls.
• Check clog access hose in wand for any blockages and clear any debris.
• Check connectors between handheld, wand, and floor nozzle for debris. Remove any dust or material in
the connectors.
• If the issue persists, please contact Customer Service at AUS +61 2 8801 7666 NZ +64 800 112 660.
Vacuum lifts area rugs.
• Make sure you are not engaging Boost mode as this can be too much suction for lighter rugs. Take care
when vacuuming area rugs or rugs with delicately sewn edges.
• Turn o the unit to disengage the brushrolls and press the power button to restart.
Brushrolls do not spin.
• Immediately turn o the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the handheld vacuum is tilted back far enough for the brushrolls to engage. If the brushrolls still do not
spin, please contact Customer Service at AUS +61 2 8801 7666 NZ +64 800 112 660.
• If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still
do not illuminate, please contact Customer Service at AUS +61 2 8801 7666 NZ +64 800 112 660.
Vacuum turns o on its own.
There are several possible reasons for the vacuum turning o on its own, including blockages, battery
issues, and overheating. If vacuum turns o on its own, perform the following steps:
1. Turn on the vacuum and check the battery indicator lights located on the handheld vacuum. If recharging
is needed, make sure power is turned o before connecting to the charger.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters sections).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Press power button to restart the vacuum. Make sure the charger is not plugged into the port on the
handheld vacuum.
Vacuum is emitting air that smells bad.
• Dust cup may be full; empty dust cup. Empty dust cup after each use for optimal odor neutraliser
technology performance.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before
reinstalling them.
• Check to make sure odor cartridge is installed in the dial and the dial is installed in the nozzle.
• Check the odor neutraliser technology dial on the nozzle to see what setting is enabled.
• If odor neutraliser technology dial is at any setting from Low to High and the cartridge has been installed
for 6 months or longer, consider replacing it.
• If the odor cartridge is still emitting a scent but you dislike it, consider turning the intensity down, or
reinstall the dial in the nozzle without the cartridge.
• If the odor neutraliser technology cartridge is not emitting a scent, consider replacing it.
For all other issues, please call Customer Service AUS +61 2 8801 7666 NZ +64 800 112 660.
NOTE: If vacuum still does not operate properly, contact Customer Service AUS +61 2 8801 7666 NZ +64 800 112 660.
For more troubleshooting help and FAQs, visit sharkclean.com/support.
Fault
Error code
display on
Motor No Start
All white LEDs, 1 green,
and 1 red are flashing on hand
vacuum display.
Motor Overheat
All white LEDs and 1 green
are flashing on hand vacuum
display.
Motor Overcurrent
All white LEDs and 1 red are
flashing on hand vacuum display.
Motor Short
All white LEDs are flashing on
hand vacuum display.
Motor Overspeed
State of charge and red boost
icon are flashing on hand
vacuum display.
System Comm Error
Clean Sense IQ, ECO, and
Boost Icons are all flashing on
hand vacuum display.
Clean Sense IQ Sensor Blockage
The F0 code and Clean Sense
IQ Icon are flashing on the
hand vacuum display.
Nozzle Overheat
Clean Sense IQ and ECO
Icons are flashing on hand
vacuum display.
Nozzle Short
Clean Sense IQ and Boost
icons are flashing on hand
vacuum display.
Motor
Nozzle
Red LED
Red LED
Red LED
Red LED
Red LED
White LEDs
Green LED
White LEDs
Green LED
White LED
Green LED
White LEDs
White LED
White LEDs
White LEDs
White LEDs
White LEDs
Green LED
FO
sharkclean.com.ausharkclean.co.nz
NOTE: Not all accessories come with all units. For a list of the accessories included with this model, see the top inside
flap of the box. To order additional accessories, visit AU sharkclean.com.au | NZ sharkclean.co.nz.
ADDITIONAL ACCESSORIES AVAILABLE ON AU SHARKCLEAN.COM.AU | NZ SHARKCLEAN.CO.NZ
A D
I
G
K
B
E
J
H
L M N
C
F
A
8" Crevice Tool
B
18" Flexi Crevice
Tool
C
Duster Crevice Tool
D
Dusting Brush
E
Multi-Angle
Dusting Brush
F
Anti-Allergen
Dust Brush
G
Upholstery Tool
H
Wide Upholstery
Tool
I
Pet Multi-Tool
J
Deep-Cleaning
Motorised Pet Tool
K
Accessory Bag
L
Li-Ion Charger
M
Li-Ion Battery
N
PetExtract™ Tool
TROUBLESHOOTING GUIDE TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn o
power and remove the Lithium-Ion Power Pack battery before servicing.
Vacuum is not picking up debris. No suction or light suction. Filter icon on handheld vacuum control
panel is red. (Refer to Checking for Blockages section for more information.)
• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check floor nozzle for blockages; clear blockages if required.
• Remove any string, carpet fibers, or hair that may be wrapped around the brushrolls.
• Check clog access hose in wand for any blockages and clear any debris.
• Check connectors between handheld, wand, and floor nozzle for debris. Remove any dust or material in
the connectors.
• If the issue persists, please contact Customer Service at AUS +61 2 8801 7666 NZ +64 800 112 660.
Vacuum lifts area rugs.
• Make sure you are not engaging Boost mode as this can be too much suction for lighter rugs. Take care
when vacuuming area rugs or rugs with delicately sewn edges.
• Turn o the unit to disengage the brushrolls and press the power button to restart.
Brushrolls do not spin.
• Immediately turn o the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the handheld vacuum is tilted back far enough for the brushrolls to engage. If the brushrolls still do not
spin, please contact Customer Service at AUS +61 2 8801 7666 NZ +64 800 112 660.
• If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still
do not illuminate, please contact Customer Service at AUS +61 2 8801 7666 NZ +64 800 112 660.
Vacuum turns o on its own.
There are several possible reasons for the vacuum turning o on its own, including blockages, battery
issues, and overheating. If vacuum turns o on its own, perform the following steps:
1. Turn on the vacuum and check the battery indicator lights located on the handheld vacuum. If recharging
is needed, make sure power is turned o before connecting to the charger.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters sections).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Press power button to restart the vacuum. Make sure the charger is not plugged into the port on the
handheld vacuum.
Vacuum is emitting air that smells bad.
• Dust cup may be full; empty dust cup. Empty dust cup after each use for optimal odor neutraliser
technology performance.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before
reinstalling them.
• Check to make sure odor cartridge is installed in the dial and the dial is installed in the nozzle.
• Check the odor neutraliser technology dial on the nozzle to see what setting is enabled.
• If odor neutraliser technology dial is at any setting from Low to High and the cartridge has been installed
for 6 months or longer, consider replacing it.
• If the odor cartridge is still emitting a scent but you dislike it, consider turning the intensity down, or
reinstall the dial in the nozzle without the cartridge.
• If the odor neutraliser technology cartridge is not emitting a scent, consider replacing it.
For all other issues, please call Customer Service AUS +61 2 8801 7666 NZ +64 800 112 660.
NOTE: If vacuum still does not operate properly, contact Customer Service AUS +61 2 8801 7666 NZ +64 800 112 660.
For more troubleshooting help and FAQs, visit sharkclean.com/support.
Fault
Error code
display on
Motor No Start
All white LEDs, 1 green,
and 1 red are flashing on hand
vacuum display.
Motor Overheat
All white LEDs and 1 green
are flashing on hand vacuum
display.
Motor Overcurrent
All white LEDs and 1 red are
flashing on hand vacuum display.
Motor Short
All white LEDs are flashing on
hand vacuum display.
Motor Overspeed
State of charge and red boost
icon are flashing on hand
vacuum display.
System Comm Error
Clean Sense IQ, ECO, and
Boost Icons are all flashing on
hand vacuum display.
Clean Sense IQ Sensor Blockage
The F0 code and Clean Sense
IQ Icon are flashing on the
hand vacuum display.
Nozzle Overheat
Clean Sense IQ and ECO
Icons are flashing on hand
vacuum display.
Nozzle Short
Clean Sense IQ and Boost
icons are flashing on hand
vacuum display.
Motor
Nozzle
Red LED
Red LED
Red LED
Red LED
Red LED
White LEDs
Green LED
White LEDs
Green LED
White LED
Green LED
White LEDs
White LED
White LEDs
White LEDs
White LEDs
White LEDs
Green LED
FO
sharkclean.com.ausharkclean.co.nz
The warranty commences on the date of purchase and expires at the end of the two-year period. In the unlikely
event of a defect due to faulty materials or workmanship within the guarantee period we will replace the defective/
faulty part with a new product, free of charge, or if the unit is deemed defective/faulty we replace the unit with an
equivalent or upgraded model, at our discretion.
For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date
and place of purchase.
Your warranty is subject to the following conditions
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged
or dropped in water.
• To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the
supply cord is damaged, it must be replaced by a qualified electrician to avoid a hazard. Incorrect re-assembly
or repair can cause a risk of electric shock or injury to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident
Customer costs within warranty
The customer is responsible for any inwards freight charge to return a product for warranty if requested,
and outward freight charge for warranty parts and or replacement unit.
Who is covered?
This warranty applies only to the original purchaser, who bought the product from an authorised retailer and may
not be transferred. Proof of purchase is required.
What is not covered?
• Filters and brush rolls
• Accessories supplied with the item.
• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• Accidental damage
• Damage as a result of use not in accordance with the rating plate
• Removal of blockages. If a blockage does occur please refer to the trouble shooting guide within your
Shark Operating manual
• Use of parts and accessories that are not genuine Shark components
TWO (2) YEAR LIMITED REPLACEMENT WARRANTY
RECORD THIS INFORMATION
Model Number:
����������������������������������������������������������������������������������������������������
Serial Number:
������������������������������������������������������������������������������������������������������
Date of Purchase:
��������������������������������������������������������������������������������������������
(Keep receipt)
Store of Purchase:
������������������������������������������������������������������������������������������
REGISTER YOUR PURCHASE
AU sharkclean.com.au
NZ sharkclean.co.nz
Scan QR code using
mobile device
TECHNICAL SPECIFICATIONS
Voltage: 21.6V~, 60Hz
Watts: 181W
sharkclean.com.ausharkclean.co.nz
The warranty commences on the date of purchase and expires at the end of the two-year period. In the unlikely
event of a defect due to faulty materials or workmanship within the guarantee period we will replace the defective/
faulty part with a new product, free of charge, or if the unit is deemed defective/faulty we replace the unit with an
equivalent or upgraded model, at our discretion.
For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date
and place of purchase.
Your warranty is subject to the following conditions
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged
or dropped in water.
• To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the
supply cord is damaged, it must be replaced by a qualified electrician to avoid a hazard. Incorrect re-assembly
or repair can cause a risk of electric shock or injury to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident
Customer costs within warranty
The customer is responsible for any inwards freight charge to return a product for warranty if requested,
and outward freight charge for warranty parts and or replacement unit.
Who is covered?
This warranty applies only to the original purchaser, who bought the product from an authorised retailer and may
not be transferred. Proof of purchase is required.
What is not covered?
• Filters and brush rolls
• Accessories supplied with the item.
• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• Accidental damage
• Damage as a result of use not in accordance with the rating plate
• Removal of blockages. If a blockage does occur please refer to the trouble shooting guide within your
Shark Operating manual
• Use of parts and accessories that are not genuine Shark components
TWO (2) YEAR LIMITED REPLACEMENT WARRANTY
RECORD THIS INFORMATION
Model Number:
����������������������������������������������������������������������������������������������������
Serial Number:
������������������������������������������������������������������������������������������������������
Date of Purchase:
��������������������������������������������������������������������������������������������
(Keep receipt)
Store of Purchase:
������������������������������������������������������������������������������������������
REGISTER YOUR PURCHASE
AU sharkclean.com.au
NZ sharkclean.co.nz
Scan QR code using
mobile device
TECHNICAL SPECIFICATIONS
Voltage: 21.6V~, 60Hz
Watts: 181W
© 2023 SharkNinja Operating LLC. CLEANTOUCH , MULTIFLEX, POWERFINS and SHARK are registered trademarks of
SharkNinja Operating LLC. PETEXTRACT is a trademark of SharkNinja Operating LLC.
IR300ANZ�IB�MP�Mv6
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new
Shark® Cordless Pro with CleanSense IQ.
Mann&Noble Pty Ltd
Building D, 33 Quarry Road
Erskine Park NSW, Australia, 2759
AU 02 8801 7666 | NZ 0800 112 660
AU sharkclean.com.au | NZ sharkclean.co.nz
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for
more information.
