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Solutions When "Not Supported" Message Appears
Solutions When Only a Partial Image Appears
Solutions When the Image is Not Rectangular
Solutions When the Image Contains Noise or Static
Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions When an Afterimage Remains On the Projected Image
Solutions to Sound Problems
Solutions to Microphone Problems
Solutions to PC Free Problems
Solutions to Problems Using Content Playback
Parent topic: Solving Problems
Solutions When No Image Appears
If no image appears, try the following solutions:
• Press the A/V Mute button on the remote control or projector to see if the image was temporarily
turned off.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• If you connected your video source to the Computer2/Monitor Out port, make sure you set the
Monitor Out Port setting to Computer2.
• Make sure the image being projected is not completely black (only when projecting computer images).
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• Press the Menu button. If the projector menu displays, there may be a problem with the connected
video source, cable connection, or port.
• Adjust the Brightness setting on the Image menu.
• Adjust the brightness of your projector's light source.
• Check the Display menu to make sure the Messages setting is set to On.
• If the projector does not respond when you press the control panel buttons, the buttons may be
locked. Unlock the buttons. Press and hold the Enter button on the control panel for 7 seconds.
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